JP2004054819A - Quality management bar code and article provided with the same - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To easily specify and recover simultaneously produced inferior goods in the case of occurrence of inferior goods in mass-produced goods. <P>SOLUTION: A production history and other information for quality management of a commodity are expressed by a bar code 1, and the bar code is displayed on the commodity or a package of the commodity. A production plant 2, a production machine 3, a person in charge of production 4, a production date 5, etc. are displayed on the bar code 1 as information for quality management. When a complaint is made, commodities having the same production history as an object commodity are specified by quality management bar codes 1 to recover commodities which are in the market and have the same information for quality management, so that linkage of occurrence of the complaint is prevented to give greater satisfaction to customers and distributors. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a barcode for quality control effective for collecting defective products and the like, and an article provided with the barcode.
[0002]
[Prior art]
Conventionally, when a defective product is found in a sold product, particularly in a mass-produced product, a complaint is applied from a consumer through a store or directly to a manufacturer / distributor.
To the complaint source applied in this way, defective products are collected and appropriate products that match the sales volume are sent as substitutes.
Then, the collected defectives are inspected, the cause of the defectives is clarified, and measures are taken to prevent the defectives from being generated again.
Also, in the case where there is a defect in various processing, various processing and other provided services, a complaint is similarly applied from a consumer through an agency or the like, and similar measures are taken.
[0003]
[Problems to be solved by the invention]
However, the fact that there was a request for defective products, etc., as described above, indicates that there is a very high possibility that the products manufactured during the same period and the services provided have the same problem, and that such products are also conscientious. Must be collected and exchanged for appropriate products and services.
[0004]
In this case, regarding the manufactured defective products, the date and time when the defective products were manufactured are checked, the products manufactured on the same day are specified from the books, and the shipping destination, sales destination, shipping amount, etc. of those products are listed. I do. Then, by requesting the listed shipping destinations to collect the goods whose shipping date is specified, and by replacing the goods with proper ones, it is possible to secure a state where the proper ones are distributed in the market. However, it takes a lot of trouble and time to identify the shipping destination, defective product, and the end distribution destination.In some cases, it is not possible to identify the shipping product, so if a defective product happens to occur, The response to that process was difficult.
[0005]
[Problems to be solved by the invention]
An object of the present invention is to make it possible to easily specify such a defective product group and defective service even when a defective product is generated, and to facilitate the collection thereof. Also, the distribution destination of the product can be easily identified.
[0006]
[Means for Solving the Problems]
According to the present invention, the production history of a product and other information for quality control are represented by a bar code, and this is displayed on the product or the packaging of the product. As the information for quality control, information such as the production date and time, the production factory, the production machine, the person in charge of production, and other information are displayed on a barcode.
In the case of providing a service, information on the history of providing the service is represented by a barcode, and this is displayed on the article that provided the service. As such information, a processing method of the service to be provided, a processing method, a person in charge of processing, a processing date, and other information are displayed on a barcode.
[0007]
BEST MODE FOR CARRYING OUT THE INVENTION
To explain in detail using an example of a product below, in the case of custom-made or small-volume products, the sales destination of the product is immediately known, so even if the product is inconvenient or defective, Collection, repair, replacement, etc. can be easily performed.
However, in the case of mass-produced products such as consumables, which are consumed in large quantities, when a defective product occurs in a product sold in a wide area, it takes a great deal of trouble to collect the defective product as described above. In addition, for example, when the inconvenience of the product is related to hygiene problems or safety, such as disposable plastic gloves used in lunch boxes and prepared foods, food processing sites, etc. It is highly probable that the products manufactured at the same time as the defective products also have inconvenience, and it is necessary to recover these products as soon as possible.
[0008]
For a product produced in large quantities, a bar code representing quality control information such as manufacturing history is displayed on the product itself or on the packaging of the product. The manufacturing history displayed in the bar code includes a manufacturing factory, a manufacturing machine, a person in charge of manufacturing, a manufacturing date, and the like. Other items may be appropriately displayed according to the product.
[0009]
In the quality control barcode 1 shown in the figure, the manufacturing factory 2 is displayed by a two-digit number of “03” displayed first. This display of a manufacturing factory is required when manufacturing is performed at a plurality of manufacturing factories or when manufacturing is outsourced to a plurality of locations, but is omitted when there is only one manufacturing factory and manufacturing location. It is also possible.
[0010]
The next two-digit number of “05” indicates the manufacturing machine 3, and if the manufacturing machines that manufactured the products are different, the finished condition of the products is different depending on the manufacturing machines even in the same factory. You may want to display individual machines.
The next two digits of "09" indicate the production person 4 who, instead of displaying the senior production manager, has a more direct person in charge of each production machine. It may be displayed so that the responsibilities and skills of the production staff can be grasped more clearly.
[0011]
Further, the five-digit number of “011218” behind it indicates the date of manufacture 5 of the date of manufacture (in this example, December 18, 2001), and this date of manufacture depends on the product and its manufacturing process. Depending on the day, the time can be divided into morning and afternoon, or can be divided by an appropriate time zone.
As other manufacturing histories, the material and quality of the product can be appropriately selected and displayed according to the nature and type of the product.
The last single digit of “4” is a check digit 6 for checking an error.
[0012]
A label 10 displaying a barcode 1 representing the quality control information is attached to the manufactured product, or the product is directly printed. If it is not possible to directly display the information on the product, or if it is inconvenient to display the information, the information may be displayed on the package. In addition, it is often preferable to display the same barcode on the bag or box 11 containing a certain number of products, and on the cardboard box 12 packed with these bags or boxes.
[0013]
On the label 10 shown in the figure, a commodity barcode 21 which has been conventionally and commonly used is displayed together with the quality control barcode 1, which is more convenient.
This product barcode 21 is a country name display 22 in which the first two digits of “49” represent “Japan”, and the next five digits of “48278” represent the company name 23. The five-digit number of “02653” at the rear indicates the product name 24. The last one-digit number “6” is a check digit 25 for checking an error.
[0014]
The product manufactured as described above, on which the quality control barcode 1 and the product barcode 21 are displayed, the display information of the product barcode 21 is recorded in the inventory information database together with the production quantity, and is stocked in the warehouse. You. In this case, the display information of the quality control barcode 1 may also be recorded in the stock information database.
When an order for a product is received from a customer, the customer name, ordered product, order quantity, and delivery date are recorded in the order information database, the inventory information database is accessed to check the inventory amount, and the credit line for the customer is checked. And then give shipping instructions.
[0015]
In the shipping department, the merchandise to be shipped is stocked from the warehouse based on the shipping instruction, and the quality control barcode 1 and the product barcode 21 displayed on the shipped product are read by the reader, respectively, and the shipping information is displayed together with the customer code number. Store it in the database and ship it to the customer.
[0016]
When a complaint is made due to a defective product being mixed in the shipped product, the quality control barcode 1 and the product barcode 21 displayed on the defective product, for example, the above-described quality control barcode number “030509090112184” and You will be notified of the product barcode number "494878026536".
To the complainant, the defective product is collected in accordance with the content of the complaint, and an appropriate substitute product is used as a substitute and delivered according to the same shipping procedure as described above.
[0017]
In addition, commodities having the same manufacturing history as the one in which the complaint occurred are also very likely to cause a complaint, so if the above-mentioned shipping information database and order information database are accessed, the quality management barcode and Items having the same manufacturing history can be listed immediately by the product barcode, and the shipping destination of the product can be specified.
[0018]
In accordance with the identification of the ship-to party, the ship-to party is contacted to explain the circumstances, and when the replacement goods are sent out and the goods with the same quality control information in the market are collected, the chain of complaints is prevented beforehand. And the satisfaction of customers and sellers can be further increased.
[0019]
In addition, based on the quality control information of the complained product, the complained product can be analyzed and the cause of the complaint can be determined and analyzed by analyzing the collected product. Can improve the manufacturing method, the manufacturing procedure, and the manufacturing process, and can provide guidance to manufacturing staff, re-education, and various other quality control improvements.
[0020]
【The invention's effect】
As described above, according to the present invention, a bar code representing the manufacturing history of a product and other quality control information is created, and further displayed on the product or the packaging of the product and shipped, so that defective products are included in the product. Even when a complaint such as a complaint occurs, this quality control barcode has not yet received a complaint, but easily identifies the commodities that have the same production history that the complaint is expected to occur and its shipping destination And the occurrence of complaints can be prevented quickly and in advance. Then, various improvements and changes in manufacturing can be effectively performed based on the quality control information.
The same countermeasure can be taken even when there is a defect in various services, various processes and other provided services.
[Brief description of the drawings]
FIG. 1 is a plan view showing a barcode according to an embodiment of the present invention.
FIG. 2 is a perspective view showing a state in which the bar code seal shown in FIG. 1 is attached to a packaging box.
FIG. 3 is a perspective view showing a state in which the bar code seal shown in FIG. 1 is attached to a cardboard box.
[Explanation of symbols]
1 Quality control barcode 2 Manufacturing factory display 3 Manufacturing machine display 4 Manufacturing staff display 5 Manufacturing date display 6 Check digit 10 Barcode seal 21 Product barcode

Claims (5)

A quality control barcode that displays the manufacturing history, service provision history, and other quality control information when the product was manufactured using barcodes. An article characterized in that a product used for the product or service or a package thereof is provided with a manufacturing history when the product is manufactured, a service providing history, and other quality control barcode indications. 3. The article according to claim 2, wherein the barcode display includes information on a manufacturing factory, a manufacturing machine, a person in charge of manufacturing, and a manufacturing date of the product. The article according to claim 2, wherein the bar code display includes information on a processing method, a processing method, a person in charge of processing, and a processing date of a service to be provided. An article characterized in that a product bar code display is provided on a product to be used for a product or service or a package thereof, together with a quality control bar code display.

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