JP2003535403A6 - Resource management system - Google Patents

Abstract

It is connected to the user database L, the deficiency database M, the resource characteristic database N, the company resource database O, the company performance database P, etc., especially in relation to purchasing, use, human operation and sales, operation and manufacturing resources in the company. A resource management system that allows you to identify, track and correct deficiencies in predictions, decisions and actions.

Description

[0001]
(Technical field)
The present invention relates generally to resource management systems, and more particularly to identifying and tracking deficiencies in purchasing, using, manipulating and selling, predicting, determining and acting in relation to operating and manufacturing resources in an enterprise. It discloses and protects a resource management system to be modified.
[0002]
(Background technology)
Many systems have been proposed and are being developed that allow for electronic commerce, especially for electronic transactions both between businesses and between businesses and consumers. Such systems are generally focused on providing significant reductions in procurement costs. Such cost savings are achieved by automatically replacing error-prone manual and paper-based transactions with paperless transactions. Further, such cost reduction can be achieved by creating an electronic market such as an auction, and many sellers and many buyers can compete in the market for goods and services.
[0003]
Typically, these systems envisage that the purchaser of the goods or services specify the goods or services that they want exactly and completely and determine which goods or services are best. Thus, especially when purchasing equipment for maintenance, repair and operation at factory facilities, buyers of goods and services tend to simply repurchase previously purchased goods and services. By keeping buying the same equipment, buyers have failed to achieve the cost savings that would result from identifying and purchasing better equipment.
[0004]
(Disclosure of the Invention)
In some industries, the cost savings that result from improving the selection, purchase, use, operation, and sale of all resources, in light of corporate objectives, come from simply automated trading of goods and services sourcing. The potential for cost savings. The present invention provides a mechanism for providing the cost benefits that would be gained by identifying, tracking, and correcting resource, purchasing, use, human work and sales, operational and manufacturing resource deficiencies in an enterprise. provide. Such a scheme allows to define the best solution for a particular application based on constraints such as goals and goals and the resources available to the enterprise. This mechanism defines a "best quality" solution or an optimal solution given a given constraint. Other possible solutions are identified in terms of deficiencies with this solution. Cost is associated with deficiencies in terms of shortened lifespan or other costs. Such costs are pre-calculated and stored in the system for as many solutions as possible. By linking the actual data on the actual resources with the predicted cost of the optimal solution, the cost of the non-optimal solution will be identified and linked to corrective action. By accumulating all of this information in a database linking possible solutions and their costs, actual data entry on actual resources can automatically provide a measure of the cost of a suboptimal solution.
[0005]
Every possible combination of the resources in question is assigned a cost, for example shorter life, increased cost, etc., compared to the best quality combination or other solution. The costs associated with such combinations are stored in a database. Each combination generally has one or more identified deficiencies and one or more corresponding corrective actions. The actual combination used is specified by entering into the system, which is from a company's resource planning system, other manufacturing and automation systems, front-line workers entering data into checklists and data entry forms. , But is not limited to such. Given the details of the actual system being used, the cost and corrective action of that system, either for the best quality system or for the optimal solution with specified constraints, can be extracted from the database. Become.
[0006]
By keeping track of how the actual combinations have occurred in the enterprise, responsibilities are given as a result of decisions, predictions, actions, etc. To track responsibilities, the system accumulates, in part, known sub-optimal combinations and assigns responsibilities to those performing those combinations. In addition, all predictions, decisions, and actions made using this system are tracked to take account of responsibilities when making predictions, decisions, and actions.
[0007]
Thus, in one aspect, a resource management system includes a resource property database. In the resource characteristic database, skill levels required for the resources are accumulated for each of the plurality of resources. In one embodiment, the enterprise resource database may include, for each of a plurality of human resources of the enterprise, the skill level of the human resources. In another embodiment, information about the attributes of the resources may be stored for each of the plurality of resources in the resource characteristic database. In yet another embodiment, the actual characteristics of the resources are stored in the enterprise resource database for each of the plurality of resources of the enterprise. The actual characteristics are defined as one of the mechanical inputs or inputs that define what the operator sees, measures, hears, sniffs, tastes and touches.
[0008]
In another aspect, the resource management system can include an enterprise resource database. The corporate resource database stores the actual characteristics of the resources for each of a plurality of corporate resources. The actual characteristics are defined as one of the mechanical inputs or inputs that define what the operator sees, hears, sniffs, tastes and touches. In another embodiment, the resource property database stores information on the attributes of the resources for each of the plurality of resources.
[0009]
In another aspect, a resource management system includes an enterprise resource database for storing information about resources used in an enterprise. The deficiency database stores information about interactions between resources and known deficiencies of the resources, and interactions between the resources. Deficiencies regarding the resources used by the company are identified by the database. In one embodiment, an indication of the expected life of the resources used by the company is obtained. The deficiency database includes, for each deficiency for each resource, the cost impact of the deficiency. The efficiency analysis function uses the impact of the deficiency database and the expected life of the resource on the cost of deficiency to determine whether the use of the resource meets defined constraints. In another embodiment, the corporate performance database includes information about independent entities and their predictions, decisions, and actions. In response to the suggestion of deficiency, the responsibility assignment function uses the corporate performance database to identify the independent entity that caused the deficiency as a result of prediction, decision, or action. In yet another embodiment, the deficiency database includes, for each resource, lifetime details associated with each of the one or more deficiencies for the resource. The resource life expectancy function obtains an indication of a resource deficiency and identifies a resource life associated with the deficiency from the deficiency database. In another embodiment, the deficiency database includes, for each resource, details of one or more failure modes corresponding to the one or more deficiencies for the resource. The failure mode prediction function obtains an indication of a defect regarding a resource, and identifies a failure mode related to the defect from the defect database. In another embodiment, the deficiency database includes, for each resource, display information about a failure mode corresponding to the deficiency. The user is prompted to use the display information from the flawed database to identify the failure mode of the resource in response to the resource defect. In another embodiment, the deficiency database stores an indication of a failure mode corresponding to each resource deficiency. An indication of the failure mode of the resource is received. The deficiency identification function uses an deficiency database to identify deficiencies in one or more resources for the identified failure mode. In another embodiment, the deficiency database stores information about one or more corrective actions associated with each deficiency of each resource. An indication of a resource deficiency is received. Corrective actions related to resource deficiencies are accessed from a deficiency database. In another embodiment, the life cycle cost analysis function calculates a life cycle cost corresponding to the identified deficiencies. In another embodiment, the database stores competing pricing information to store information about the resources and about the cost structure of the resource purchaser. The price of the resource can be specified by the database using the stored cost information and the stored price information. In another embodiment, the price analysis function has an input for receiving information describing the resource sought, accesses an enterprise resource database to retrieve information about the resource supplier, and provides price and resource supply information. Has an output that provides the explicitness of the person. In these embodiments, the results are generated according to specified constraints, such as corporate goals and objectives. The results can be changed automatically according to changes in the company's resources or the company's specified constraints.
[0010]
In another aspect, a resource management system includes a flaw database for storing information about an interaction between a resource and a known flaw in the interaction. Details of the resources used by the company are received. Deficiencies for the specified resource are identified from the database.
[0011]
In another aspect, a resource management system receives an indication of a resource failure mode. The deficiency database stores an indication of deficiencies related to the failure mode for each of the plurality of resources. The deficiency identification function uses the deficiency database to identify one or more deficiencies in the resource with respect to the displayed failure mode. In one embodiment, the failure mode is an estimated failure mode. In another embodiment, the failure mode is the actual cause of the failure. Resources are operating resources, human resources, and manufacturing resources. In one embodiment, the defect database includes, for each resource, lifetime details associated with one or more defects for the resource. The resource life expectancy function is given an indication of the deficiency with respect to the resource and identifies the life of the resource associated with the deficiency from the deficiency database. In another embodiment, the life cycle cost analysis function calculates a life cycle cost corresponding to the identified deficiencies. In another embodiment, the deficiency database includes, for each deficiency of each resource, the cost impact of the deficiency. An indication of the expected life of the resources used in the enterprise is received. The efficiency analysis function uses the cost impact of the deficiency from the deficient database and the expected life of the resource to determine whether the use of the resource meets the defined constraints.
[0012]
In another aspect, a resource management system includes a flaw database for storing a plurality of resource information, including information about one or more corrective actions, each of which is associated with a respective flaw in the plurality of resources. An indication of a resource deficiency is received. Corrective actions related to resource deficiencies are accessed from a deficiency database.
[0013]
In another aspect, a resource management system includes an enterprise performance database that includes information about an entity and predictions, decisions, and actions made by the entity. The responsibility assignment function, given the indication of deficiency, uses the corporate performance database to identify one of the independent entities that caused the deficiency as a result of a prediction, decision, or action.
[0014]
In another aspect, a resource management system receives an indication of an expected life of a resource used in an enterprise. The deficiency database includes, for each deficiency of each resource, the effect on the cost of the deficiency. The efficiency analysis function uses the impact of the deficiency on cost and the expected life of the resource from the deficiency database to determine whether the use of the resource meets the defined constraints. In one embodiment, the corporate performance database includes information about the independents and the predictions, decisions, and actions made by the independents. The responsibility assignment function uses the corporate performance database, given an indication of deficiencies, to identify one of the independent entities that resulted in deficiencies as a result of a prediction, decision, or action.
[0015]
In another aspect, the resource management system includes, for each of the plurality of resources, a specification of one or more failure modes associated with each of the one or more deficiencies related to the resource. The failure mode prediction function is provided with an indication of the failure regarding the resource, and identifies a failure mode related to the defect from the defect database. In another aspect, a resource management system includes, for each of a plurality of resources, a flaw database that includes a lifetime specification for each of the one or more flaws related to the resource. The resource life expectancy function is given an indication of the deficiency with respect to the resource and identifies the life of the resource associated with the deficiency from the deficiency database. In one embodiment, the failure mode prediction function is provided with an indication of a defect regarding a resource, and identifies a failure mode regarding a defect from a defect database.
[0016]
In another aspect, the resource management system includes, for each of the plurality of resources, a deficiency database that includes information about one or more deficiencies of each resource and corresponding display information about a failure mode corresponding to the deficiency. Including. The user is prompted to make a selection using the information from the deficiency database to identify the failure mode of the resource according to the deficiency of the resource. In one embodiment, the database stores information describing the expected life of the resource and the expected failure mode. The actual failure mode and the actual life of the resource are compared to the predicted life and predicted resource failure mode. In one embodiment, the deficiency database stores an indication of deficiencies associated with failure modes for each of the plurality of resources. An indication of the failure mode of the resource is received. The deficiency identification function uses the deficiency database to identify one or more deficiencies in the resources for the displayed failure mode. In another embodiment, the deficiency database stores information about one or more corrective actions for each deficiency of each resource. An indication of resource deficiencies is received. Corrective actions for resource deficiencies are accessed from a deficiency database. In another embodiment, the corporate performance database includes information about the independence and predictions, decisions, and actions made by the independence. The responsibility assignment function, given the indication of the deficiency, uses the corporate performance database to identify one of the independent entities that caused the deficiency as a result of a prediction, decision, or action. In another embodiment, the life cycle cost analysis function calculates a life cycle cost corresponding to the identified deficiencies.
[0017]
In another aspect, a resource management system includes a corporate resource database that stores information describing corporate resources. A description of the goals and objectives is received. The ideal combination of resources to achieve the stated goals and objectives is determined using a corporate resource database.
[0018]
In another aspect, a resource management system includes an enterprise resource database. The price analysis function has an input to obtain information describing the desired resource, accesses an enterprise resource database to obtain information about the resource supplier, and provides an output that provides an indication of the price and resource supplier. Having.
[0019]
In another aspect, a system for providing a product designed to a customer specification receives an indication of the resources with which the designed product interacts. Design products are designated as compatible with the identified resources. The design product is then manufactured as specified.
[0020]
In another aspect, a system for providing specific installation and operating instructions for a design product includes a database that stores specific installation and operation instructions for each of the various design products. A specification of the designed product is received. The database is accessed to retrieve specific installation and operating instructions for the identified design product. In one embodiment, the database further includes corrective actions for deficiencies in the specification of the design product. The specified design product installation and operating instructions include corrective action.
[0021]
In another aspect, a system for managing resources includes a database for storing information describing deficiencies of a resource supplier. An indication of the desired resource is obtained. The supplier's ability to provide the desired resource is determined from the database according to the deficiencies described.
[0022]
In another aspect, a system for managing the sale of resources includes a database for storing competitive pricing information about the resources and for storing information about the cost structure of the buyer of the resources. The price of the resource is determined from a database that uses the accumulated cost information and the accumulated pricing information.
[0023]
In another aspect, an information service system includes a database for storing information describing one or more attributes of a plurality of resources. The actual resource database stores information about resources used by one or more companies. The performance database stores information on the performance of the resources used. The deficiency database stores information describing one or more deficiencies of the plurality of resources in the resource property database. Multiple independent entities can access the database. In one embodiment, the deficiency database displays, for each resource, information about a failure mode corresponding to the deficiency. A user from one of the plurality of independent entities is prompted to make a selection to identify a failure mode of the resource in response to the resource failure using the display information from the flawed database. In another embodiment, the deficiency database stores an indication of a failure mode corresponding to each resource deficiency. An indication of the failure mode of the resource is received. The deficiency identification function uses the deficiency database to identify one or more deficiencies in the resources associated with the displayed failure mode. In another embodiment, the deficiency database stores information about one or more corrective actions associated with each deficiency of each resource. An indication of a resource deficiency is received. Corrective actions related to resource deficiencies are accessed from a deficiency database. In another embodiment, the corporate performance database includes information about the independence and predictions, decisions, and actions made by the independence. The responsibility assignment function obtains an indication of the deficiency and uses the corporate performance database to identify one of the independent entities that caused the deficiency by making a prediction, decision or action. In another embodiment, the life cycle cost analysis function calculates a life cycle cost corresponding to the identified deficiency.
[0024]
In another aspect, the resource management system includes a database for storing information describing a plurality of resources and information describing the deficiencies of each resource and the deficiencies resulting from the interaction between the plurality of resources. Including. You can select a combination of resources. The deficiencies in the selected resource combination are displayed and a resource change is suggested to remove one or more deficiencies. In one embodiment, the relevance analysis function is tied to a resource characteristic database, and the relevance analysis function receives data indicative of the characteristics of the first resource for comparison of the characteristics of the second resource. Has an input and determines whether to change the first or second resource, and when the first or second resource is changed, the first and second resources are changed. The third resource is considered compatible. In another embodiment, data representing the characteristics of the first resource can be provided from a resource characteristics database for comparison with the characteristics of the second resource. When a change is received and a change is made to either the first or second resource, the first resource and the second resource are matched.
[0025]
In another aspect, the human resources management system includes a resource characteristics database corresponding to each resource and including a required skill level for each resource. The enterprise resource database includes, for each resource, an associated human resource and a skill level corresponding to each human resource. Resources and related corrective actions and deficiencies related to human resources are displayed.
[0026]
In another aspect, the purchasing system includes a failure analysis function that individually provides a corrective action associated with a possible cause of the resource failure, the corrective action including purchasing the resource. Depending on the selection of the cause of the failure, a resource purchase transaction is initiated.
[0027]
In another aspect, the process of building a resource management system includes creating a database having a solution defined as a combination of resources and information about other resource deficiencies in the solution. While using the resource management system, information about the resources being used is added to a database, including resource deficiencies regarding solutions.
[0028]
In another aspect, the resource management system describes information describing each of the plurality of resources, deficiencies for each of the resources, and deficiencies arising from interaction between the plurality of resources. Includes a database for storing information. You can select a combination of resources. Deficiencies in predictions, decisions and / or actions regarding the selected resource combination are identified.
[0029]
In another aspect, a resource management system includes a failure analysis function that provides an individual with corrective actions associated with a cause of a possible resource failure, the corrective actions also include resource-related actions. Actions on resources are taken according to the selection of the cause of failure. In one embodiment, the action comprises defining a product specification. In another embodiment, the action comprises generating a designed installation and operation instruction. The present invention is not limited by the viewpoints described so far. Such systems, computer program products including computer readable media storing computer programs for performing such processes, systems individually and in combination and in various databases, systems in individual and in combination and in various respects Are all within the scope of the present invention.
[0030]
(Best Mode for Carrying Out the Invention)
Companies use a variety of resources. Typically, these resources include human resources, manufacturing and management resources, as well as products and services. Resources used by companies are divided into various resource groups based on functions within the company.
[0031]
For example, a HR resource group includes the people used within the company and the products and services used to manage those people. Human resources, including contract and full-time employees with diverse capabilities, make decisions, actions, and forecasts that affect the company. These include mechanics, mechanics, cleaners, managers, managers, and the like. Products and services for managing talent include payroll systems, benefits and so on.
[0032]
The manufacturing resource group includes manufacturing resources used as raw materials in manufacturing products or providing services. For example, in the case of an ironworks, manufacturing resources include raw materials such as iron and water. In the case of a newspaper company, for example, the manufacturing resource group includes live news received from a news distribution service.
[0033]
The management resource group includes management resources used by a company to convert manufacturing resources into goods and services. For example, in a manufacturing plant, the management resource group includes a part of circulation equipment such as a pump and a seal, and physical facilities such as a factory building. In the case of a newspaper company, the management resource group includes facilities and the like used by reporters who create news articles.
[0034]
Every resource has a set of characteristics. These characteristics include the specified traits in the resource, the actual traits (eg, the actual dimensions on the part relative to the specified dimensions), and the type of resource (eg, a mechanical seal, component seal, or cartridge seal). Contains general information. Resources may also have grades such as human resource skill levels and individual skill levels that are required to interact with resources.
[0035]
In addition, resources affect other resources of the enterprise and are affected by other resources. For example, the skill level of a mechanic affects the operation of the equipment for which he is responsible. In addition, the quality of training that managers provide to employees affects their skill levels. Mechanical seals affect the operation of the pump to be joined, the safety of staff working nearby, and the operation of downstream equipment. Mechanical seals are also affected by the chemicals being pumped, the quality of the pump installed, and the quality of the installation. Thus, the performance of any resource, and the business, not only depends on the quality and characteristics of the resource, but also on how the resource interacts with other resources within the business. .
[0036]
Resource deficiencies make resource performance less than optimal. If one attribute or property is less desirable for the resource than another, the attribute or property is less complete than the other. Also, the deficiencies are related to the most dominant resources or to the goals or objectives of the company. Deficiencies can also occur in an individual's predictions, decisions, and actions. Corporate performance is improved by identifying and tracking purchases, uses, manual supervision, and managed production of resources in the enterprise, correcting for resource deficiencies and forecasts, decisions and actions.
[0037]
There are many types of deficiencies. First, there are resource-specific deficiencies that have nothing to do with the company's interaction with other resources. For a product, such deficiencies include poor design, poor construction or construction, low quality assurance during assembly, or the low quality of the materials used in the product. Such deficiencies may also be in the acquisition and disposal of goods, for example, when purchasing products from resellers, which may increase the price of the product or cause additional disposal of environmentally harmful products. It costs money.
[0038]
Second, there are deficiencies caused by the way they interact with other resources in the company. For example, in the case of a mechanical seal, such deficiencies can occur when using the seal in a situation where it is in contact with a corrosive liquid that is incompatible with the material of construction of the seal. Such deficiencies can also occur depending on the quality of the maintenance provided to the seal, for example, due to poor employee skills or knowledge levels.
[0039]
An embodiment of the resource management system will be described. In FIG. 1, the resource management system 10 uses one or more databases. First, an example of the contents and structure of the database will be described. Some databases used include a user database L, a deficiency database M, a resource characteristic database N, a company resource database O, and a company performance database P.
[0040]
One embodiment of a resource management system is described in a Plant Reliability application for resources associated with factory seals and pumps. The principles set forth therein apply to all resources within an enterprise according to the embodiments described herein. In the factory reliability application, the user database L includes the customer database, the defect database M includes the problem / failure / leakage database, the resource characteristic database N includes the process fluid database, and the enterprise resource database O includes the equipment database. The company performance database includes a factory performance database.
[0041]
By using the resource management system 10, a company can more effectively specify the resources to purchase. The correspondent electronic vending system 12 at the resource supplier obtains, selects, manufactures, and sells the resource to the business the various condition details such that the resource is used to determine the suitability of the resource. . The electronic vending system and the resource management system make use of a database Q, which contains such compatibility analysis, details of the resources purchased, and the custom designs and processing required to manufacture the resources. To help you do that. Such a system used for mechanical seals is described in the ESP application.
[0042]
For a general resource management system, the user database L contains general information about the user's company, and can include any information about that company that can be easily obtained, stored and updated. 2A-2B, for example, assuming that the user is a factory and purchases, installs, and uses a mechanical seal, the user database contains general information such as name, address, contact information, and / or the number of pumps for the user, It can include general factory information, such as the number of seals per pump. The user database can also include cost information such as expected annual costs for various resources such as seals, labor costs, associated parts costs, production downtime costs, failure costs, power costs, and other information. It is. Other information may include data about manufacturing processes, goals, motivations, objectives and regulations, corporate constraints such as environmental and safety measures. This information can be initially constructed through checklists, data entry, enterprise resource planning systems, and other sources. Conventional techniques can be used for database configuration and the development of interfaces for data entry into databases that store information. An industrial information cost center may also be included.
[0043]
The deficiency database M is a database of information including predictions, decisions and actions on resources, results, and related corrective actions. This database is first built using information from knowledge in a particular field. This database contains information on problems and failures that may occur in products and services, such as leaky seals, those that may cause problems or failures, corrective actions, and graphics that illustrate the nature of the failure, or failures. Information such as dimensional data defining expected product characteristics, expected mean time between failures, and expected life cycle costs. The information in this database consists of actually measured data or predictions. It should be noted that predictions, decisions or actions may be inadequate. This database is continually updated through the use of a resource management system as it further learns deficiencies and corrective actions against resources and expected outcomes.
[0044]
There are several types of interactions that can be exposed to the deficiency database, as deficiencies occur partially through the interaction of one resource with another. For example, when considering a mechanical seal, some types of interaction are included, but not limited to the following.
1. Impact of technological progress
2. Relationship between the skill level required for human resources to identify, purchase, install, operate, dispose of, and sell resources, and the skill level of human resources who can actually assign them to work
3. Interaction between management resources
4. Relationship between skill levels required for management resources and human resources
5. Interaction between management resources and manufacturing resources
6. Relationship between the level of skills required for manufacturing resources and human resources
[0045]
For example, as shown in FIG. 3, the data shows how technological advances can impact the life expectancy of a product (shown at 30 and not the dominant product as at 32). Can be displayed. In this example, several seals and seal types are accumulated. Information such as the number of seals in the factory 34 is stored for each seal. Average information about the characteristics of the clause known as the industry and factory dominant items is provided as displayed at 36 and 38. This information can be accumulated if, for example, it is known that elastic loss occurs when the seal is plugged into the process fluid as indicated at 37. The information on the defect or the failure mode of the product obtained for each is accumulated.
[0046]
With reference to FIG. 4, an example of the influence of a management resource such as a mechanical seal on another management resource such as other equipment will be described. For example, various design information about the seal is precisely documented for the measured pump characteristics. The measured pump characteristics associated with the seal information provide information about the expected life of the fixture. The database provides a knowledge-based, illustrated checklist of information provided by employees who have inspected the equipment. For example, if an employee measures 0.15 vertically from the rotating cartridge or component seal packing box to the shaft, it corresponds to a life of 121 days, as shown at 40. Information is presented to the user in the form of a drop-down menu or checklist. By choosing the measured value, the system records the value and displays the corresponding expected life.
[0047]
Illustrative information can also be stored in a resource database, such as storing figures and checklists so that defects can be found both in terms of resource decisions and skills. For example, as shown in FIGS. 5A and 5B, graphical information about the setting of the seal in the wrong installation can be accumulated, and graphical information about the environmental conditions of the failure mode can also be shown. It is. As shown in FIG. 5A, the illustrated information allows a user of any skill level to accurately and consistently display the state of the failure mode. As shown in FIG. 5B, the checklist allows the user to objectively select what has been seen, listened, touched, sniffed, and measured to determine the most likely cause of the failure. By using the diagram and allowing the most probable cause of the failure to be selected from a checklist, it is possible to know the cause already known about the failure mode associated with the selected diagram and the reason already selected. It is possible to prove by matching the cause. As shown at 50, various corrective actions can be accumulated to indicate how to correct the deficiency.
[0048]
FIG. 6 shows a deficiency database M indicating the relationship between management resources such as mechanical seals and human resource characteristics such as required skill levels. In this example, information about the general design of the different seals, indicated at 60, is precisely described in the prediction, determination, and behavior of the skill level 62 of the individual actually performing the behavior.
[0049]
FIGS. 7A-7B show examples of information in the deficiency database M indicating the relationship between management resources such as mechanical seals and manufacturing resources such as assembly materials and process fluids. In this example, information about the assembly material of the gland 71, the seal 70 such as the sleeve or tube 72, and the properties of the seal, including metallurgy 73, face 74, and estramer 75, are contrasted in the process fluid 76. Each combination of the characteristics of the two resources can be associated with an effect on the expected life as compared to the dominant product. For example, as shown at 77, this example shows a value of 212 days, indicating that this combination of properties results in less than 212 days of expected life than the dominant one. The corrective action for this imperfect combination is specified by inputting such that the expected shortening of the life is zero.
[0050]
In the foregoing example, each cell of the matrix of properties that precisely maps one resource to another is associated with a projected resource lifetime or expected impact on the failure mode of the resource. Such information may be gathered from a person familiar with the field or automatically over time through the use of the system.
[0051]
The resource characteristic database N stores resource characteristics and attributes. This database contains any information about human resources, management and manufacturing resources, and all of their interactions. This database is initially built by asking people who are familiar with the field to submit information, and is updated naturally as the system is used. For example, for resources related to seals, recommended process fluids, compatibility for all assembly materials, recommended piping plans, etc., as indicated in the EPS application, can be stored in a database.
[0052]
Examples of information that can be stored in the resource characteristic database N include, for example, data that combines resources with skill level grades for performing various actions related to resources, and the like. As shown in FIG. 8, the seal 80 may be combined with a service skill level rating 82 required to perform various actions 84 on the seal. Similarly, as shown in FIG. 9, pump requirements for the seal are also accumulated. Similarly, as shown in FIG. 10, seal (eg, structural material) requirements for using a process fluid may also accumulate.
[0053]
The enterprise resource database O contains all the properties and attributes of the H, M, and O resources that are actually in the enterprise. This information can be obtained from checklists, data inputs, information obtained from corporate resource planning systems, electronic inputs such as pressure, temperature, vibration transducers, etc., and electronic condition monitoring devices, etc. It is. This database contains all relevant information on each of the resources, for example, on equipment and other resources, including human resources. For example, this information can include pump identification, pumped process fluid, installed seals, pipe configuration, motor information, bearings, couplers, etc. for pumps. For manufacturing plants, data on maintenance, repair and management equipment is captured. Over time, information on equipment status, LCC costs, failures and deficiencies can be tracked and recorded. For example, human resources accumulate the skills or knowledge levels of individual employees over time.
[0054]
For example, as shown in FIGS. 11A-11B, for human resources, the skill levels of employees performing different tasks as shown at 1100 may be tracked, and the average skill level 1102 of the entire employee may be tracked. is there. As shown in FIGS. 12A-12G, information about managed resources, such as respective resource seals, can include various details about the resources. A seal may include general design information 1200, repair and restoration procedures 1202, component materials 1204, and other information regarding the seal. An example of a manufacturing resource is shown in FIG. In this example, various system recommendations 1304 have been accumulated for using a particular process fluid 1302. Examples of the enterprise resource database can include, for example, the equipment database described in the ESP application.
[0055]
The corporate performance database P stores various information on the company, such as purchase information, external contract employees, vendors, equipment, changes in the flow of procedures, accuracy of information, analysis of lifetime costs, average failure intervals, and equipment downtime. Store information. This database can be initially built through checklists, data entry, access to the company's resource planning system, and other sources of this information. Examples of information that can be included in the factory performance database, such as mechanical seals and pumps, are shown in FIGS. 14A-B. Such data may include an average annual failure interval 1400, annual days 1402 and factory hours per day 1404, repair information 1408, power usage 1406, and the like. The information may be maintained as an average value or as a rough measurement value. Examples of a corporate performance database may include, for example, a factory performance database described in the ESP application.
[0056]
While the resource management system, various factors, and various databases for its operation have been described herein, the resource management system will be described in connection with FIGS. 15, 16A-16E, and 17. These flowcharts show activities related to analysis, purchasing, use, operation and sale of human resources, operational and manufacturing resources. Generally, the above databases provide information about resources, their deficiencies, related remedial actions, costs, suppliers, pricing, and the like. Since the database stores this information in relation to the dominant or other solutions, better solutions can be easily identified through the database. The following flowchart describes how the information in the database can be interconnected to help users reach solutions within specific resources, goals and constraints within the enterprise.
[0057]
Business, management, or personal goals and objectives are defined as shown at 3000. Generally, a user can enter goals and objectives to simulate the situation, as shown at 3002, or the user can specify actual goals and objectives, or, as shown at 3004, Information can be gathered from previously stored goals and objectives. The input information is stored in a user database L indicated by 3006. Typical goals are lowest cost, lowest cost over a specific time period, safety, environmental or top-notch solution. The effects of resources on each other are defined in terms of their effect on the ability to reach the stated goals. In most of the examples herein, the goal is to provide the lowest cost-to-life for individual resources that depend on a particular time frame. For example, a decision to purchase a mechanical seal for a plant may differ based on the expected operating hours for that plant.
[0058]
More specifically, the system receives input from users according to goals and objectives specified by the management of the enterprise or specified in an automated manner. The goals and objectives can be dynamic, that is, change from moment to moment or from day to day for any resource or combination of resources. For example, the goal might be to have the equipment work 30 days if the factory owner is trying to sell the company, or the goal could be to have the equipment operate 910 days at the lowest cost for the company. As another example, when using human resources, the goal may be to redeploy employees with the lowest skill level to make them eligible and optimize human resource efficiency. The received input is sent to the resource attribute / characteristic identification function shown at 3008.
[0059]
In the resource attribute / characteristic identification function 3008, the user inputs and accumulates the attributes and characteristics of personnel, operation and manufacturing resources. This information may be obtained, for example, from the enterprise resource planning system indicated at 3010. As indicated by reference numeral 3012, data from the resource characteristic database N and the enterprise resource database O may be used.
[0060]
For example, the resource attribute / characteristic identification function 3008 includes a product decoder that converts a part number into specific information about a product and a standard data conversion function. In the resource grade system, the skill level of each human resource and the skill level required for each product are input. Comprehensive attribute and property identification functions allow entry of general information such as material grade applicable to the product.
[0061]
Ultimately, the actual feature and attribute identification functions provide a checklist that allows the user to measure, observe, smell, taste, and listen to the individual resources belonging to the enterprise's resource management system. The user is made to input information of a touching object or a mechanically identifying one using a conversion function or the like. This information is historical and follows resource status, changes, and trends. Thus, this information defines the actual characteristics of the resource, not its characteristics. For each of a plurality of human resources of a company, the skill level of the human resources is recorded, for example, over time. Skill levels in human resources change with training, equipment conditions change with use, and manufacturing resources change with consumption. These changes accumulate over time.
[0062]
If the resource is a fixture, the actual state of the fixture may be entered, for example, by a person in the industry using a hand-held computer, or automatically entered using a measuring device, such as a dimensional measurement scanner. Is also good. The condition may be detected using a device or using an operator.
[0063]
The data received and issued by the identification function 3008 indicated by 3014 is stored in the user database L, the company resource database O, and the company performance database P as necessary, as indicated by 3016.
[0064]
Specifically, the resource attribute / characteristic identification function receives a request to purchase, analyze, or simulate one or more resources with specified corporate goals and objectives. First, if there is non-standard information, it is decoded using a data converter and converted to a standard format. The human resources skill level applicable at the factory is then identified and confirmed by the factory personnel department, such as the training department or human resources department. It also identifies the human resources required for individual resources, such as the skills required to install seals. Such information is provided by the product manufacturer or industry experts. The resource attribute / characteristic identification function identifies all resources affected or affected by the resource in question. Its characteristics are like a grid that changes according to products, services, and resources of a configuration that is a universal standard for products and industries. This information is provided primarily by industry experts and is stored in a database with the identification of the attributes and / or characteristics of all resources in question.
[0065]
Along with information about the resources in the database, the resource property interaction identification function 3018 can be used to specify the impact of one resource on other resources to identify and define deficiencies in predictions, decisions, and actions. help. For example, a seal identification / competition analysis function from the ESP application, shown as database Q at 3020, may be used by this identification function 3018. As shown at 3022, information from the deficiency database M and the resource characteristic database N is also used. This identification function allows the user to identify and decide on resource interactions and to meet the stated goals and objectives of the company. This identification function can also be determined automatically without the user having to take action. With this identification function, most of the efficient combinations for all resources can be identified. In addition, the decision to purchase, handle, use and sell one of these resources should be based on the stated goal, the ideal solution that meets the purpose and the quantitative difference between any other solution. Can be tied directly. For example, increasing or decreasing the mean time between failures can be used to calculate life cycle costs.
[0066]
The percentage of resource life or reduced life defined, for example, by hours, dates, etc., can be determined from combinations of cross-cuts and checklists located by input from these industry experts and / or enterprise resource planning systems and front-line workers. From the resource characteristics. Combining real world inputs, such as resource characteristics with these other inputs, predicts the outcome for the resource. The dominant attributes and characteristics are identified primarily by industry experts. The attributes and / or characteristics of the resource, alone or in combination, are identified by comparison to the dominant attributes and / or characteristics. The individual properties and / or attributes of the actual or proposed resource, both alone and in combination with other resources, are compared to the individual properties and / or attributes in the dominant resource alone or in combination. From this comparison, a resource lifetime or reduced lifetime percentage is defined for all properties / attributes.
[0067]
The result 3024 from the identification function 3018 is stored as appropriate in the user database L, the enterprise resource database O, and the enterprise performance database P, as indicated at 3026. Details 3028 about the resources to be purchased are stored and sent to the ideal solution definition function described in more detail below. The result from the identification function 3018 is provided instead to the product life identification function 3032 described below.
[0068]
The product life identification function 3032 performs a "resource life" calculation for a resource as a result of the cumulative effect of predictions, decisions, and actions on the resources affected or affected by it. For example, the product life identification function calculates the expected mean time between failures for operating resources. For this, data including predictions from the defect database M and the resource characteristic database N indicated by 3040 is used. The result is an expected resource life 3042, which is stored in the enterprise resource database O and the enterprise performance database P as shown at 3044 and used to update the deficiency database M. Resource lifetime is used for LCC analysis as shown at 3033. The expected resource life 3042 is itself a prediction of the system, which is tracked by comparing the expected resource life with the actual resource life over time. For example, a particular product has a known deficiency in combination with other resources, and knowing the effect of this deficiency on product life can provide a quantitative estimate of product life. For example, as shown above in FIG. 5B, if one particular container is inferior in terms of thermal management, a quantitative measure of its effect on product life is possible.
[0069]
For example, the product life identification function may use predictions from industry experts for resources alone or combinations of resources. The stored predictions are changed by the user, and the changes are tracked to allow for responsibility for the changes. The prediction indicates the expected life or life reduction rate in relation to the expected life of the resource or in relation to the provisional dominant resource. The output from the resource property interaction identification function 3018 is combined (using individual resource life or life reduction rates) for individual properties and / or attributes. Resources are allocated to a given life expectancy for each resource in addition to the highest priority estimate (MTBF). This calculation is performed on the individual resources that influence or are affected by any decisions.
[0070]
These calculations will help you make refurbishment and regeneration decisions. As an example, if one system has an expected life of 2,000 hours and the other has an expected life of 1980 hours, both parts can be replaced by 1980 hours. Generally, such decisions are not made scientifically. Expected life is determined based on laboratory conditions, not actual world conditions. Laboratory conditions do not take into account the interaction of other real resources within the enterprise. Information stored to identify deficiencies by comparing actual and ideal conditions can be used to more accurately predict the expected life expectancy of the company's resources under real conditions, and can be used for rehabilitation, refurbishment or maintenance plans. Allows for better decisions. Otherwise, such a decision would be inadequate to replace components sooner than needed or to wait too long and fail.
[0071]
The efficiency analysis function 3030 analyzes the impact of the deficiencies in determining various resources for the resource to be analyzed using the efficiency data from the deficiency database M and the resource characteristics database N, as shown at 3032. It may also compare one company to another. The result of the efficiency is returned to 3034 and stored in the user database L, the enterprise resource database O, and the enterprise performance database P, and updates the deficiency database M as indicated by 3036. Efficiency results can be used to reevaluate goals and objectives, or to make later decisions, as shown at 3038. The efficiency analysis function thus allows a company to determine how efficient it is in relation to the existing definition of the dominance and to quantify the difference. These deficiencies include not only physical conditions, but also predictions, decisions and actions such as the performance of any resource. The result may also be sent to a responsibility analysis function as shown at 3037.
[0072]
The efficiency analysis function 3030 receives the output from the product life identification function and compares the expected life of the resource with the organization's goals and objectives. In particular, the effect of individual deficiencies of individual resources on the cost of the deficiencies accumulates. This cost impact and the estimated life expectancy of the resources are compared to the stated goals and objectives. If they are inconsistent, i.e., a target of 200 days with no downtime and an estimated lifetime of 100 days, a defect is noted. For example, seals used from storage rooms are analyzed and defects that do not meet corporate goals and objectives are identified, revealed, and stored for later use. In this way, a decision of deficiency is identified if the goal and purpose of the company are not met. Given the current goal, the definition of the resource's dominance in achieving its objectives, and the current data on the current resource, a measure of the efficiency of the current resource is obtained. There are always deficiencies if the combination of resources is not optimal given the stated goals and objectives.
[0073]
Insufficiency or change in resource life suggests a failure mode determined by the failure mode prediction function 3046. This failure mode prediction function may provide data with graphics of the associated failure using data from the deficiency database M shown as 3048, or provide dimensional details such as the appearance and dimensions of the failure mode. It enables confirmation by one-line workers. The predicted failure modes are then accumulated as shown at 3047 and 3048. This data is used by the failure analysis function after a failure has occurred, as described in more detail below.
[0074]
The failure mode prediction function defines a graphical or dimensional failure mode as a predicted deficiency in the resource. Anticipated failure modes are accumulated as predictions of industry experts in connection with resource deficiencies. The results are sent to a defect identification function and / or analysis function and stored for use by the failure analysis function. Thus, for a pump, if the O-ring of the seal fails first in the pump, the predicted failure mode is identified from the database by the failure mode prediction function.
[0075]
This information, as well as predictions (made by industry experts) are linked to information about the actual conditions (provided by frontline workers using checklists or by machine input) to provide a "stock life" (MTBF ) And provide failure modes and graphics in relation to possible failure modes at the end of the equipment life. For example, if the predicted failure data of the seal (typical first failure mode in the pump) is 196 days, the expected time frame is accumulated for the combination of the pump and the seal and the operation condition together with the failure mode appearance graphic. If the actual conditions specify the pump, seal, and operating conditions, the component life estimates are retrieved from the database and the expected failure mode is indicated to the user.
[0076]
If the actual failure date does not match the predicted failure date, the result is "defective". For example, if the actual lifespan is 310 days and the product lifespan identification function indicates an expected lifespan of 196 days, the prediction itself is incomplete, or for example, if something is incorrectly measured or actually exists. Checklists incorrectly written by front-line workers, such as recording poorer equipment conditions than they do, are incomplete.
[0077]
Since the predicted failure modes and time frames are stored in association with a particular combination of resources, the predictions for the enterprise will automatically change if the particular resources change. For example, if the pump that pumps acetone today is replaced by a pump that pumps oil tomorrow, the malfunctioning graphics associated with pumping acetone may be a worn seal face, but the pump that pumps oil will have a swollen O. -It will be a ring.
[0078]
In this way, the system can retrieve the failure mode and failure date for a particular combination of resources, and if the expected date has not been reached before the failure, the defect is identified. If a failure occurs, or if the failure mode and data indicate a defect, corrective action is provided to correct the defect, as described in more detail below. The identified fault graphics create a simple list of all possible predictions, decisions, and actions that create the deficiency, along with a checklist that quickly identifies the deficiency. These checklists, for example, instruct the user to measure surface wear. Such actual measurements are used to improve the prediction.
[0079]
Product life identification and failure mode prediction functions are considered as part of the system because of the interrelationship between expected failure modes and the expected life of the resource. Examples of determining product life and failure modes are described in connection with FIGS. 18A and 18B. For example, a combination of techniques such that the component indicated at 1800, the subassembly indicated at 1802, and the assembly indicated at 1804 combine with real-world conditions indicated at 1806. All have an impact on the expected life due to deficiencies in the assembly and actual use of the component subassemblies, respectively. For example, the estimated life of the seal is 5 years, as indicated by 1808 and 1810, using the selected material for the face and the selected material for the O-ring. Thus, the estimated life of the subassembly is limited by the estimated life of the seal, as shown at 1812. This information may also be obtained through controlled laboratory tests. The estimated life of the pump assembly is limited to three years, as indicated at 1814, due to the use of poor quality products. So, in practical use, this resource is combined with another resource in the enterprise. For example, changes in the subassembly operating conditions cause various failures. For example, installation of a pump with a low level of operator skill would significantly limit the life of the pump. Thus, in this example, the combination of resources and their information on their lifespan is due to inadequate equipment, inadequate skill level in storage of bearings, inadequate grades of seals and O-ring materials. 195 days of life.
[0080]
The deficiency identification / analysis function 3050 identifies deficiencies in predictions, decisions, and actions generally taken in connection with resources. This identification function can be used at any time using data from various databases or post-failure data. For example, deficiencies in prediction can be quantified by comparing the increase or decrease in mean time between failures, and by comparing the life cycle costs between prediction and actual results. Similar deficiencies in behavior and decisions are identified. For example, individual decisions made by the system are stored and compared to the results. The identified deficiencies are applied to an LCC analysis or other economic analysis, as described below, to measure the deficiencies and predictions, and the economic impact of decisions and actions, as shown at 3052. As indicated by reference numeral 3054, the identified deficiencies are stored in the enterprise resource database O and the enterprise performance database P, and are used to update the deficiency database M as indicated by 3056.
[0081]
More specifically, the deficiency identification function 3050 includes the results of the product life identification function, which is the expected number of days of life (as defined by the MTBF calculation), the actual graphical depictions, dimensional values, and Other perceptible or measurable properties can be used, such as the result of a failure mode prediction function that is an indication of the failure mode of the seal that appears when the item fails. In the event of a failure, the number of days from the product life identification function, the graph or dimensions from the failure mode prediction function, or the actual failure date or from the failure analysis function confirmed by the first line operator using, for example, graphics or checklists Appearance and dimensions are compared. If the failure occurs on the predicted date and the failure modes match, there is no deficiency in prediction, determination, and action because the actual and expected results are the same. If the failure mode graphic, dimensions, or other failure mode indications do not match the date, the results from the failure analysis function used by the frontline operator using pictorial graphics indicate the actual cause of the failure. . The analysis indicates that the item has at least one deficiency in prediction, decision, or action. These findings are stored and aid in well-coordinated future predictions, decisions and actions. The deficiency analysis function appropriately accumulates the differences and allows the economic impact of the deficiency on operation to be measured.
[0082]
Using the identified deficiencies, the corrective action defining function 3058 defines corrective actions for these deficiencies as obtained from the deficiency database M as shown at 3060. Corrective actions are defined as indicated at 3062 and communicated individually or to the system to perform corrective actions and are stored as appropriate in the corporate resource database O and the corporate performance database P3064. In particular, corrective actions are defined by industry experts and stored in a database for individual deficiencies. Given an individual deficiency identified by the deficiency identification function, the corrective action for the individual deficiency is retrieved from a database and provided to an operator for implementation or confirmed with management to make a decision.
[0083]
With the identified deficiencies, the identified corrective actions or the deficiencies identified based on the goals and objectives as indicated by 3037, the responsibility assignment function 3066 involved the prediction, decision, or action that resulted in the deficiencies. Identify people, other individuals, and independent entities, both inside and outside the company. For example, an expert is identified as responsible for wrong predictions. Identified as responsible for the decision-maker's wrong decision. Other workers are identified for their responsibility for taking the wrong action. Manufacturers are identified as responsible for product deficiencies. This assignment of responsibilities is made to each individual decision made in the system by tracking, to the predictions, decisions, and actions taken by the user and the source of the resource, which are stored in the database. Responsibilities for failures and deficiencies are assigned as indicated by 3068 and stored in the company resource database O and the company performance database P as indicated by 3070.
[0084]
LCC or other economic cost analysis is also performed as shown at 3072. Many methods are known for calculating the life cycle cost analysis, and an appropriate method is used. The accuracy of the cost analysis depends on the accuracy of the cost model for the resource and the accuracy of the data used in the cost model. The resource cost model is determined in part by the interaction of the resource with other resources in the resource characteristic interaction identification function, as described above. The cost information can be obtained from the user database L or from the enterprise resource planning system as indicated by 3074, or from the product life estimation function as indicated by 3033. Estimated life cycle costs for new resources or life cycle costs associated with deficiencies are calculated and accumulated as indicated at 3076 and 3078. LCC analysis is also used to determine the difference between forecasts and actual performance. The results from the responsibility assignment function are used to assign deficiency costs to the responsible party.
[0085]
For purchasing decisions or resource simulations, LCC cost information compares goals and objectives to determine whether a proposed solution for the resource is acceptable. If the solution is acceptable, as shown at 3073, the solution is purchased. If the solution cannot be approved, further solutions are identified and analyzed using the system, and continued until a solution that is acceptable in terms of goals and objectives is found, or the goals and objectives are changed. You.
[0086]
The ideal solution definition function 3080 is indicated by 3088 from the user database L, such as cost information, goals, constraints and goals, and resource property interaction information considering the goals. An ideal solution using information from other databases O, P, M, and N shown at 3084 and details 3086 about the purchased resource for which the ideal solution is defined Used to identify The ideal solution is the specific product or resource 3090 to be purchased. Information about this particular product is stored in a user database L, a corporate resource database O, a flawed database M, and a corporate performance database P, as indicated at 3092 and 3094. Given the information in the database and the goals and objectives of the company, the ideal combination of resources for the goals and objectives is easily selected from the database.
[0087]
In one embodiment, shown in FIG. 17, the ideal solution allows a business or individual to request a quote or other request at 3200, what is shown at 3202 with the current supplier or standard Details can be made to conduct a survey to determine if it is available from the product. Once a suitable means of acquisition, such as 3206, is obtained at a price, such as 3204, the product is available, as shown at 3208, and an order is placed at step 3210. Also, if the product is not available, as shown at 3212, the individual or company will have to do something else, as shown at 3214, with the new constraint that the desired product is not available. Will define a new solution.
[0088]
Also, by storing significant information about the market and pricing, the automatic purchase and purchase system (price analysis function) 3096 uses information such as that stored in all databases as indicated by 3098 and indicated by 3100. , So that you can determine the quoted price and supplier for a particular product. Pricing and supplier decisions are stored in a database as shown at 3102. This module uses accumulated information about manufacturers, sales margins and distribution channels to determine appropriate suppliers and purchase prices. This module is constantly updated with information from industry analysts and experts.
[0089]
The automatic purchase and purchase system 3096 has a corresponding automatic vending system 3104 at the corresponding resource seller. The seller accesses the buyer's user database L, the company resource database O, and the company performance database P to search and accumulate information as indicated by 3106. For example, vending system 3104 analyzes account potential and pricing for a solution manufactured as shown at 3108. The system determines the price according to the amount of knowledge information available to the buyer or the rest of the market. For example, analyzing information on the cost structure of resource buyers, competitive price information (competitive manufacturers, their distributors, their pricing, discounting policies for different user sizes and industry sectors, etc.) and pricing , Products, promotions and distribution policies are determined automatically in real time.
[0090]
Merchants also have corresponding systems for managing their own resources. This resource constraint analysis function 3110 is used to generate a solution as shown at 3112. The resource constraint analysis function compares the specification details and price information with the seller's constraints to determine what solutions can be provided. What a supplier can supply depends in part on the supplier's deficiencies. The solution is what the user has defined, what is the difference from what the user has defined. If they are the same, such information is stored in the user database L, the company resource database O, and the company performance database P as indicated by 3114. If the solution is different, the actual solution will be shown and fed back to the buyer. The buyer receives the information and recalculates all information about the proposed solution, especially the lifetime cost, as shown at 3116.
[0091]
The merchant builds a customer-specific design report, indicated at 3120, with equipment and operating instructions designed as indicated at 3118. This information is stored in the user database L, the enterprise resource database O, and the enterprise performance database P as indicated by 3122, and is combined and designed with the equipment and operating instructions based on the specification details of the accurate and complete solution. Generate a certificate. In particular, the database contains specific equipment and operating instructions that change for individual changes in resources, such as designed products. Given the details of a resource, such as a designed product, the corresponding equipment and operating instructions are retrieved and combined. The information used to complete these instructions is created by experts in the industry and stored in a database. The proposal issue function in an ESP application is an example of such a module. The mass customization system is used to generate real-time proposals and customer tailored products, as shown at 3124. An example of such a mass customization system is in an ESP application. Such a system receives an indication of the resources with which the designed product interacts, determines the compatibility of that product with the defined resources, defines the product, and manufactures the product so defined . The product is then standardized, designed, manufactured and sent to the buyer as shown at 3126, and information about it is stored in a database as shown at 3128. The buyer purchases and receives the actual solution as shown at 3130.
[0092]
The designed device and operating instructions 3118 and mass customization 3124 are generated using a database 3130 described in more detail in the ESP application, which is an example of the electronic vending system in FIG.
[0093]
The worldwide database of information 3131 is information gathered from buyers and sellers across markets for all of the user database L, deficiency database M, resource characteristics database N, corporate resource database O, and corporate performance database P. It is made by Each step of the process illustrated in FIGS. 31A through 31E is accumulating information in such a global service.
[0094]
The above-described process is a process of specifying and purchasing resources or refining or exchanging in a company by specifying resources. The deficiency analysis function, when populated in the database, immediately indicates known and existing deficiencies in the resources currently used within the enterprise. Other deficiencies become known to the user when a failure occurs.
[0095]
In the event of a failure, the resource needs to be replaced or possibly repaired. Referring to FIG. 16C, when a failure occurs, as shown at 3140, it is determined whether the predicted date and aspect drawn from database 3147 and the date and aspect of the failure correspond, as shown at 3142. decide. If so, the results are stored in the enterprise resource database O, enterprise performance database P, and deficiency database M as shown at 3144. If not, the user performs a failure analysis using graphics and a checklist to confirm conditions, dimensions, etc., as shown at 3146. A system for seals to perform such an analysis is described in Factory Reliability Applications. The failure analysis function described in the application for the seal as shown at 3148 determines the actual cause of the failure shown at 3150. This failure data is accumulated in the company resource database O, the company performance database P, and the deficiency database M indicated by 3152, and is provided to the deficiency analysis function 3050. Failure analysis functions are used not only to handle resources such as seals, but also to identify failures in predictions, decisions, and actions involving purchasing, use, handling and selling of human resources, and operational and manufacturing resources. . The failure analysis function 3148 uses the result from the failure mode prediction function. Also, a graphical and / or dimensional depiction or other information about the resource is accumulated to describe all failure modes associated with the resource. For example, every product has its own set of failure analysis function graphics. Fault graphics are used to show what a fault looks like on a given day, and if the actual fault does not match the predicted fault, the first line worker identifies the actual condition It can be so. The output is sent to the defect identification function.
[0096]
In such a system, various considerations are made to improve resource selection. For example, when employing human resources, the impact on all other resources and the impact on human resources by all other resources is analyzed. If an individual's skill level is too low, the system will specify the expected life loss rate for the individual resource.
[0097]
As another example, when purchasing operating resources, the impact on all other resources and how the operating resources are affected by all other resources is analyzed. For example, if the seal requires a high skill level for installation and the available human resources do not have the required skill level, the system specifies the expected life reduction rate for operating resources. Thus, the available skill levels of the buyer are part of the request for supplier inquiries. Other deficiencies in resources at the buyer are also part of the request for inquiries.
[0098]
As another example, when purchasing manufacturing resources, the impact on all other resources and how the manufacturing resources are affected by all other resources is analyzed. For example, if an individual considers purchasing a lower grade material, the effect of the lower grade material on other resources, such as the device, is defined, and the system specifies the rate of decrease in the life of the device.
[0099]
Thus, a request for an inquiry to a supplier specifies various conditions, i.e., interactions with other resources that may be optimized by the resources provided by the supplier. A good estimate is provided by the degree to which the supplier has access to the buyer's cost information or has his own cost information based on the interaction of various resources. Such information is accumulated and gathered from several suppliers and buyers about resources, allowing for better purchasing and sales decisions.
[0100]
A computer system as a computer program for executing the above-described system has a main unit connected mainly to an output device for displaying information to a user and an input device for receiving an input from the user. The main unit generally has a processor coupled to the memory system via an interconnect mechanism. Input and output devices are also coupled to the processor and the memory system via an interconnect mechanism.
[0101]
One or more output devices are connected to the computer. Exemplary output devices include cathode ray tube (CRT) displays, liquid crystal displays (LCDs), and other video output devices, printers, communication devices such as modems, storage devices such as disks and tapes, and audio devices. It has an output device. One or more input devices are coupled to the computer system. Exemplary input devices include data input devices such as a keyboard, keypad, trackball, mouse, pen and tablet, communication device, and audio-video collection device. The invention is not limited to the specific input or output devices used in combination with the computer system, or those described herein.
[0102]
Each of the computers may be a general-purpose computer system and is programmable using computer programming languages such as C ++, Java, and other languages such as scripting languages and assembly languages. The computer system may also have specially programmed special purpose hardware or specially integrated circuit applications (ASICs). General purpose computer systems are primarily commercially available processors, from the x86 series available from Intel, Celeron, Pentium processors, from AMD and Cyrix. Similar devices, a 680XO series microprocessor available from Motorola, a Power PC from IBM, an Alpha series processor from Digital Equipment Corporation, and MIPS Technologies from MIPS Technologies. MIPS microprocessors are examples. Many other processors may be used. Such a microprocessor executes a program called an operating system. Among them, Windows NT (Windows NT (registered trademark)) and Windows 95 and 98, Linux (Linux), Unix (UNIX (registered trademark)), IRIS (IRIX), DOS, VMS, MAC The OS, OS 8, for example, manages the execution of other computer programs and provides scheduling, debugging, input / output management, accounting, compiling, storage allocation, data management and memory management, communication management and related services. Processors and operating systems define a computer platform on which application programs are written in high-level programming languages.
[0103]
The memory system mainly has a computer readable / writable nonvolatile recording medium, of which a magnetic disk, a flash memory CD-ROM (rewritable) and a tape are examples. The magnetic disk may be removable, known as a floppy disk, or permanent, known as a hard disk. A magnetic disk has a number of tracks in which signals are recorded, usually in the form of a binary number, that is, a connection of 1s and 0s. Such a signal sets the application program to be executed by the microprocessor or causes the application program to process the information stored on the disk. In operation, a processor primarily causes data to be read from a non-volatile recording medium into a random access memory, such as a volatile IC memory element, a dynamic random access memory (DRAM), or a static memory (SRAM). In an IC memory device, a processor can access information faster than a disk. The processor generally processes the data in the IC memory and copies the data to a disk when the processing is completed. Various mechanisms are known for managing the movement of data between the disk and the IC memory element, but the invention is not so limited. The invention is not limited to a particular memory system.
[0104]
Various computer platforms, processors, or high-level programming languages are used for execution. Further, the computer system is a multi-processor computer system and may include multiple computers connected to an entire computer network. Each of the computer program modules described herein is a separate module of the computer program, and may be a separate computer program. Such a module can be operated on a separate computer. Data is stored in a memory system or transmitted between computer systems. Computers or devices are interconnected by communication lines, such as the public switched telephone network or other circuit switched networks, or by bucket switched networks, such as the Internet Protocol (IP) network. The network may be wired or wireless, public or private.
[0105]
Such a system may be implemented in software, hardware or firmware or a combination thereof. The various elements of the system are implemented as a computer program product tangibly embodied in a machine-readable storage element for execution by a computer processor, individually or in combination. The various steps of the process are performed by a computer processor executing a program tangibly embodied in computer readable media and operate by manipulating inputs and generating outputs. Suitable computer programming languages for implementing such systems include procedural-oriented programming languages, object-oriented programming languages, and combinations of the two.
[0106]
The invention is not limited to a particular computer platform, particular processor, or particular high-level programming language. Further, the computer system has a multiprocessor computer system or multiple computers connected to a computer network.
[0107]
The various databases may be any type of database, including a relational database, an object-oriented database, an unstructured database, or other databases. Examples of relational databases include Informix Dynamic Server (Oracle 8I from Oracle Corporation) of Redwood, California and Informix Software Inc. (Informix Software Inc) of Menlo Park, California. Server), IBM DB2 in Yorktown Heights, New York, and Microsoft Corporation in Redmond, Washington. An example of an object-oriented database is the Object Store, an object design in Burlington, Mass. An example of an unstructured database is Lotus Notes, Cambridge, Mass. The database uses a flat file system, for example, characters such as those found in the former Borland International Corp. and now in an earlier version of dBase known as Visual dBase of the Inprise Corp. of Scott Valley, California. It is configured using a file with a character-delimited field. In one embodiment, the system is implemented using a script file developed using a File Maker Pro software application running on a Windows 98 operating system. The database is implemented using database script files, and the operations of the various modules are also implemented as scripts that access these data files.
[0108]
While several embodiments have been described herein, it will be apparent to those skilled in the art that the foregoing is provided by way of example only and not limitation. Numerous modifications and other embodiments are within the scope of this technology and are considered to be within the scope of the present invention.
[0109]
Although the present invention has been described in connection with the detailed description thereof, it should be understood that the foregoing description is illustrative and not restrictive of the spirit of the invention as defined by the scope of the appended claims. Will be appreciated. Other aspects, advantages, and modifications are within the scope of the following claims.
[Brief description of the drawings]
FIG.
FIG. 1 is a configuration diagram of an example of a resource management system.
FIG. 2
2A and 2B are diagrams for explaining an example of data in the user database L.
FIG. 3
FIG. 3 is a diagram illustrating an example of data in the deficiency database M.
FIG. 4
FIG. 4 is a diagram illustrating an example of data in the incomplete database M.
FIG. 5
5A and 5B are diagrams illustrating an example of data in the defective database M.
FIG. 6
FIG. 6 is a diagram illustrating an example of data in the incomplete database M.
FIG. 7
FIGS. 7A to 7B are diagrams illustrating data examples of the deficiency database M.
FIG. 8
FIG. 8 is a diagram illustrating an example of data in the resource characteristic database N.
FIG. 9
FIG. 9 is a diagram illustrating an example of data in the resource characteristic database N.
FIG. 10
FIG. 10 is a diagram illustrating an example of data in the resource characteristic database N.
FIG. 11
11A and 11B are diagrams illustrating data examples of the enterprise resource database O. FIG.
FIG.
12A to 12G are diagrams for explaining data examples of the enterprise resource database O.
FIG. 13
FIG. 13 is a diagram illustrating an example of data in the enterprise resource database O.
FIG. 14
14A to 14B are diagrams illustrating an example of data in the company performance database P.
FIG.
FIG. 15 is a diagram for explaining the interrelationship between FIGS. 16A to 16E.
FIG.
FIGS. 16 and 16A to 16E are data flow diagrams illustrating an example of the resource management system.
FIG.
FIG. 17 is a flowchart describing an example of a resource purchasing process.
FIG.
FIG. 18 is a diagram illustrating an example of determining a failure mode expected to be a product life.

Claims (80)

A resource characteristics database,
Means for accumulating, for each of the plurality of resources, a skill level required for the resource in the resource characteristic database. 2. The resource management according to claim 1, further comprising: means for storing, for each of a plurality of human resources in the enterprise, a skill level of the human resources in the enterprise resource database. system. 3. The resource management system according to claim 2, further comprising: means for accumulating information on an attribute of the resource in the resource characteristic database for each of the plurality of resources. 2. The resource management system according to claim 1, further comprising means for accumulating information on an attribute of the resource in the resource characteristic database for each of the plurality of resources. 3. The resource management system according to claim 2, further comprising means for storing, for each of the plurality of resources in the enterprise, actual characteristics of the resources in the enterprise resource database. 6. The resource management system according to claim 5, wherein the actual characteristic is a machine input or an input defined by an operator who sees, listens, sniffs, tastes, or touches. 2. The resource management system according to claim 1, further comprising means for storing, for each of a plurality of resources in an enterprise, actual characteristics of the resources in the enterprise resource database. 8. The resource management system according to claim 7, wherein the actual characteristic is a machine input or an input defined by an operator who sees, listens, sniffs, tastes, or touches. 5. The resource management system according to claim 4, further comprising means for storing, for each of the plurality of resources in the enterprise, actual characteristics of the resources in the enterprise resource database. 10. The resource management system according to claim 9, wherein the actual characteristic is a machine input or an input defined by an operator who sees, listens, sniffs, tastes, or touches. A corporate resource database,
Means for accumulating actual characteristics of the resources in the enterprise resource database for each of a plurality of resources in the enterprise,
The resource management system according to claim 1, wherein the actual characteristic is a machine input or an input defined by an operator who sees, listens, sniffs, tastes, or touches. A resource characteristics database,
12. The resource management system according to claim 11, further comprising: means for accumulating information on an attribute of the resource in the resource characteristic database for each of the plurality of resources. A corporate resource database that stores information about resources used by the company;
A deficiency database that stores information about the interaction between the resources and known deficiencies related to the interaction between the resources and the resources,
Means for identifying a defect from a database relating to the resources used in a company. 14. The resource management system according to claim 13, further comprising means for receiving an indication of an expected life of a resource used in the company,
The deficiency database,
The cost impact of said deficiencies for each deficiency of each resource;
A resource management system comprising: an inadequate database; and an efficiency analysis function that determines whether use of the resource matches a prescribed constraint using a cost impact of the defect from an expected life of the resource. A business performance database including an independent entity and information about predictions, decisions, and actions made by the independent entity;
When given an indication of the deficiency, further comprising a responsibility assignment function for identifying one of the independent entities that performed the prediction, determination, and action that caused the deficiency using a corporate performance database. The resource management system according to claim 14, which performs the following. The resource management system of claim 14, wherein the flaw database includes, for each resource, life details pertaining to each of the one or more flaws associated with the resource.
A resource management system further comprising a resource life estimation function for specifying a life of a resource related to the defect from a defect database when an indication of the defect related to the resource is given. A resource management system, wherein the deficiency database includes, for each resource, one or more failure mode details associated with each of the one or more deficiencies relating to the resource;
17. The resource management system according to claim 16, further comprising a failure mode prediction function for specifying a failure mode related to the defect from a defect database when an indication of a resource-related defect is given. 18. The resource management system according to claim 17, wherein the deficiency database includes display information on a failure mode corresponding to the deficiency for each resource.
A resource management system, further comprising means for facilitating a user to make a selection for identifying a resource failure mode in response to a resource failure using the display information from the deficiency database. Means for receiving a display of a failure mode of the resource, wherein the database stores a display of a failure mode corresponding to the defect for each resource; and
19. The resource management system according to claim 18, further comprising: a defect specifying function for specifying one or more defects of the resources related to the indicated failure mode using a defect database. Means for storing information about one or more corrective actions associated with each deficiency of each of the resources, and receiving an indication of the deficiencies of the resources;
20. The resource management system according to claim 19, further comprising means for accessing a correction action related to the resource deficiency from the deficiency database. An independent entity, and a corporate performance database containing information about predictions, decisions, and actions made by the independent entity;
When given an indication of the deficiency, further comprising a responsibility assignment function for identifying one of the independent entities that performed the prediction, determination, and action that caused the deficiency using a corporate performance database. The resource management system according to claim 20, wherein 22. The resource management system according to claim 21, further comprising a life cycle cost analysis function for calculating a life cycle cost according to the specified deficiencies. A database that stores competitive price information about the resource and information about the cost structure of the resource purchaser;
23. The resource management system according to claim 22, further comprising: means for specifying a price for the resource using the cost information accumulated from the database and the accumulated pricing information. Receiving information describing the desired resource, accessing a corporate performance database and searching for information about the supplier of the resource;
23. The resource management system of claim 22, further comprising a pricing analysis function having a price for the resource and an output providing an indication about a supplier. A database for accumulating indications of failure modes corresponding to defects for each resource;
Means for receiving an indication of the resource failure mode;
15. The resource management system according to claim 14, further comprising a defect specifying function for specifying one or more defects of the resources related to the indicated failure mode using a defect database. Means for storing information about one or more corrective actions associated with each deficiency of each of the resources, and receiving an indication of the deficiencies of the resources;
26. The resource management system according to claim 25, further comprising means for accessing a correction action related to the resource deficiency from the deficiency database. A corporate performance database containing information about the entity and predictions, decisions, and actions taken by the entity;
When given an indication of deficiency, further comprising a responsibility assignment function for identifying one of the independent entities that performed the prediction, decision, and action that caused the deficiency using a corporate performance database. 27. The resource management system according to claim 26, wherein 18. The resource management system according to claim 17, further comprising a life cycle cost analysis function for calculating a life cycle cost according to the specified defect. A database for accumulating indications of failure modes corresponding to defects for each resource,
Means for receiving an indication of the resource failure mode;
14. The resource management system according to claim 13, further comprising a defect specifying function for specifying one or more defects of the resources related to the indicated failure mode using a defect database. 14. The resource management system according to claim 13, further comprising a result drawn according to a specified constraint of a company. 30. The resource management system according to any one of claims 13 to 29, further comprising a result that automatically changes according to a change in corporate resources. 31. The resource management system of claim 30, further comprising a result that automatically changes according to a specified constraint change of the company. A deficiency database that stores interactions between resources and known deficiencies related to the interaction;
A means to receive details of the resources used by the company;
Means for identifying a defect related to the specified resource from the database. Means for receiving an indication of the resource failure mode;
A flaw database storing an indication of flaws related to the failure mode for each of the plurality of resources;
A resource specifying system for specifying one or more defects of the resources related to the indicated failure mode using a defect database. 35. The resource management system according to claim 34, wherein the failure mode is an expected failure mode. The resource management system according to claim 34, wherein the failure mode is an actual failure cause. The resource management system according to claim 34, wherein the resource is an operation resource. The resource management system according to claim 34, wherein the resource is a human resource. The resource management system according to claim 34, wherein the resource is a manufacturing resource. A deficiency database containing, for each resource, lifetime details related to one or more deficiencies relating to the resource;
35. The resource management system according to claim 34, further comprising a resource life expectancy function of specifying a life of the resource related to the defect from the defect database when the display of the defect related to the resource is given. 41. The resource management system according to claim 40, further comprising a life cycle cost analysis function for calculating a life cycle cost according to the specified deficiencies. A deficiency database including a cost impact of the deficiency for each deficiency of each resource;
Means for receiving an indication of the expected life of the resources used by the company;
35. The apparatus according to claim 34, further comprising: an efficiency analysis function for determining whether use of the resource meets a defined constraint using the cost impact of the defect from the defect database and the expected life of the resource. Resource management system as described. A deficiency database including, for each of the plurality of resources, lifetime details associated with each of the one or more deficiencies associated with the resource;
43. The resource management system according to claim 42, further comprising a resource life expectancy function of specifying a life of the resource related to the defect from a defect database when the display of the defect related to the resource is given. The resource management system according to claim 43, further comprising a life cycle cost analysis function for calculating a life cycle cost according to the specified deficiency. A flaw database storing information about the plurality of resources, including information about one or more corrective actions associated with each flaw in the plurality of resources;
Means for receiving indications of resource deficiencies;
Means for accessing a correction action related to the resource deficiency from the deficiency database. A corporate performance database containing information about the entity and predictions, decisions, and actions taken by the entity;
When given an indication of deficiency, it has a responsibility assignment function for identifying one of the independent entities that performed the prediction, decision, and action that caused the deficiency using a corporate performance database. Resource management system. Means for receiving an indication of the expected life of the resources used by the company;
A deficiency database including a cost impact of the deficiency for each deficiency of each resource;
A resource management system comprising: an inefficiency database; and an efficiency analysis function for determining whether use of the resource matches a prescribed constraint using a cost impact of the defect based on an expected life of the resource. A corporate performance database containing information about the entity and predictions, decisions, and actions taken by the entity;
When given an indication of the deficiency, further comprising a responsibility assignment function for identifying one of the independent entities that performed the prediction, decision, and action that caused the deficiency using a corporate performance database. 48. The resource management system according to claim 47, wherein A deficiency database including details of one or more failure modes associated with each of the one or more deficiencies associated with each of the plurality of resources;
A resource management system comprising: a failure mode prediction function for specifying a failure mode related to a defect from a defect database when an indication of a defect related to a resource is given. A deficiency database including, for each of the plurality of resources, lifetime details related to one or more deficiencies associated with the resource;
A resource management system characterized by having a resource life expectancy function of specifying a life of a resource related to the defect from a defect database when an indication of the defect related to the resource is given. 51. The resource management system according to claim 50, further comprising a failure mode prediction function for specifying a failure mode related to the defect from a defect database when an indication of a defect related to a resource is given. A deficiency database including information about one or more deficiencies for individual resources for each of the plurality of resources and corresponding display information for a failure mode corresponding to the deficiencies;
Means for facilitating a user to use the display information to specify a failure mode of the resource in response to the failure of the resource. A database for storing information describing the expected life of the resource and the expected failure mode;
53. The resource management system according to claim 52, further comprising: means for comparing an actual failure mode of the resource with a predicted lifetime and a predicted failure mode of the resource. Means for receiving an indication of a failure mode of a resource, wherein the database stores an indication of a defect related to the failure mode for each of the plurality of resources;
53. The resource management system according to claim 52, further comprising: a defect specifying function for specifying one or more defects of the resources related to the indicated failure mode using a defect database. Means for storing information about one or more corrective actions associated with each deficiency of each of the resources, and receiving an indication of the deficiencies of the resources;
55. The resource management system according to claim 54, further comprising means for accessing a correction action related to the resource deficiency from the deficiency database. A corporate performance database containing information about the entity and predictions, decisions, and actions taken by the entity;
When given an indication of the deficiency, further comprising a responsibility assignment function for identifying one of the independent entities that performed the prediction, decision, and action that caused the deficiency using a corporate performance database. 56. The resource management system according to claim 55, wherein: 57. The resource management system according to claim 56, further comprising a life cycle cost analysis function for calculating a life cycle cost according to the specified deficiencies. A corporate resource database that stores information describing resources in the enterprise;
Inputs to receive a description of the goals and objectives,
A resource management system comprising: means for determining an ideal combination of a resource that meets a goal and a purpose described using a corporate resource database. A corporate resource database,
A pricing input having an input for receiving information describing the desired resource and accessing a corporate performance database to retrieve information about the supplier of the resource, and an output providing an indication about the price and supplier of the resource; A resource management system having an analysis function. Means for receiving an indication of the resources with which the designed product interacts;
Means for identifying the designed product to be compatible with the identified resources;
Means for manufacturing the designed product as specified. A system for providing a product designed according to customer specifications. A database that stores specific equipment and various operating instructions for each of the various designed products;
Means for receiving the specification of the designed product;
A system for providing a specific device and operating instructions for a designed product, comprising: a specific device for a specified design product; and means for accessing to retrieve the operating instructions. 62. The apparatus of claim 61, further comprising a corrective action associated with a deficiency in the specification of the designed product, wherein the device and operating instructions for the particular designed product include a database containing the corrective action. system. A database that stores information describing the deficiencies of the resource suppliers;
Means for receiving the indication of the desired resource;
Means for determining the ability to provide a desired resource according to a deficiency described by the supplier from the database. A database that stores competitive pricing information about the resource and stores information about the cost structure of the resource purchaser;
Means for specifying a price for the resource using the cost information accumulated from the database and the accumulated pricing information, the system for managing the sale of resources. A resource characteristic database that stores information describing one or more attributes of the plurality of resources;
A real resource database that stores information about resources used by one or more companies;
A performance database that stores information on the performance of resources in use;
A deficiency database that stores information describing one or more deficiencies of the plurality of resources in the resource characteristic database;
Means for allowing many independent entities to access said database. A deficiency database containing display information about failure modes corresponding to deficiencies for each resource;
66. The information of claim 65 further comprising: means for facilitating a user to make a selection to identify a failure mode of the resource in response to the resource failure using the display information from the incomplete database. Service system. A defect database that stores an indication of a failure mode corresponding to the defect for each resource,
Means for receiving an indication of the resource failure mode;
67. The information service system according to claim 66, further comprising: a defect specifying function of specifying one or more defects of the resources related to the indicated failure mode using a defect database. A deficiency database that stores information about one or more corrective actions associated with each deficiency of each resource;
Means for receiving indications of resource deficiencies;
The information service system according to claim 67, further comprising: means for accessing a correction action related to the resource deficiency from the deficiency database. A corporate performance database containing information about the entity and predictions, decisions, and actions taken by the entity;
When given an indication of deficiency, further comprising a responsibility assignment function for identifying one of the independent entities that performed the prediction, decision, and action that caused the deficiency using a corporate performance database. 70. The information service system according to claim 68. 70. The resource management system according to claim 69, further comprising a life cycle cost analysis function for calculating a life cycle cost according to the specified deficiencies. A database for storing information describing each of the plurality of resources and information resulting from deficiencies in each of the resources and interaction between the plurality of resources;
Means for selecting a combination of resources;
Means for indicating a deficiency in the selected combination of resources and proposing a resource change to eliminate one or more deficiencies. A resource for receiving data indicative of a characteristic of the first resource compared to the characteristic of the second resource and determining a modification to one of the first and second resources such that the first resource is compatible with the second resource. 72. The resource management system according to claim 71, further comprising a suitability analysis function linked to a characteristic database. Means for providing, from the resource property database, data indicating characteristics of the first resource compared to the properties of the second resource, wherein one of the first and second resources is adapted so that the first resource is compatible with the second resource. 72. The resource management system according to claim 71, further comprising: means for receiving an indication of the modification made in step (a). For each resource, a resource characteristics database that also contains the required skill level for that resource;
A corporate resource database containing relevant human resources for each resource and relevant skill levels for each human resource;
A human resource management system comprising: means for indicating a corrective action associated with a defect in a relation between human resources and resources. A failure analysis function that provides individual potential causes of resource failure and associated corrective actions, including resource purchases;
Means for starting a resource purchasing operation effective in selecting a cause of failure. The process of creating a database containing solutions defined as a combination of resources and information on the deficiencies of other resources in relation to the solution;
Adding information about used resources during use of the resource management system, including resource deficiencies in the context of the solution. Means for storing information describing each of the plurality of resources, and information describing deficiencies within each resource and deficiencies arising from interaction between the plurality of resources;
Means for selecting a combination of resources;
Means for identifying deficiencies in predictions, decisions, and / or actions with respect to the selected combination of resources. A failure analysis function that provides the cause of the individual and possible failures of the resource and related corrective actions including actions related to the resource;
Means for initiating resource-related actions that are effective in connection with the selection of the cause of the failure. 79. The resource management system of claim 78, wherein said action comprises means for determining product specifications. 79. The resource management system according to claim 78, further comprising means for creating the designed device and an operation manual.

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