JP2003323527A - System and method for electronic application processing service - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system and method for electronic application processing service for rapidly, accurately and rigorously processing an application from application submission to report of issuance of a permit letter. <P>SOLUTION: An electronic application processing service center 1 connected via a network to terminals of both an applicant and an employee of an agency receiving the application includes a means 1c for determining a destination to which the application is submitted based on an area and a supporting regulation stated in the application and setting the destination by writing on the application, a means 1d for checking an ID/password of the employee's terminal with an ID/password in a directory database to identify the employee, a means 1d for checking a job certification in the employee's terminal with a job certification in the directory database to verify job authority, and a means 1e for reporting issuance of the permit letter to the applicant after receiving the permit letter that has been processed by the agency and transmitted from the employee' s terminal, and storing the permit letter in a permit letter database. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic application processing service system for processing an application via a network, and more particularly, to setting a submission destination of the application to an application destination and staff authentication of the staff at the application destination.

[0002]

2. Description of the Related Art In recent years, an electronic application processing service system in which an applicant such as an individual or a corporation performs application procedures for an application institution (whether public or private) with a terminal connected to a network, It is being put to practical use.

[0003]

[Problems to be Solved by the Invention] Especially in electronic application processing, setting and distribution of the application to the application destination and staff authentication at the application destination must be performed accurately and strictly. Therefore, it is necessary to prevent spoofing, falsification, and unauthorized recognition, and a preferable method therefor is required.

This invention prevents spoofing, tampering, and denial of the electronic application processing, particularly the setting of the destination to which the application is submitted and the staff authentication of the staff at the application destination. An object is to provide an application form submission destination setting system, a staff authentication system, an electronic application form processing service system, and these methods for performing strictly.

[0005]

In view of the above-mentioned object, the present invention provides an electronic application processing service center in which terminals of applicants and staff members of an applicant organization are connected via a network, areas, ground rules and these. The database that stores the conditions table for the recipient of the application that is a combination of the recipients of the application determined by the combination of An application submission destination setting system characterized by including a submission destination setting means for writing an application.

[0006] Further, the electronic application processing service center to which the terminals of the applicant and the staff of the applicant are connected through the network, the ID / password for authenticating the individual of the staff of the applicant and the duties of the staff. A directory database that stores job certificates associated with the above ID / password for authenticating authority, and I from the staff terminal
D / Password and I in the above directory database
A personal authentication means for authenticating the staff from the D / password collation, and a job authorization certificate for performing the job authorization of the staff from the job certificate from the staff terminal and the job certificate in the directory database. The staff authentication system is characterized by having it.

The electronic application processing service center, to which the terminals of the applicant and the staff of the applying organization are connected via a network, is the application submission destination setting system according to claim 1 and the staff according to claim 2. In addition to the authentication system, a certificate database that stores certificates,
Further, a license report / storing means for reporting the issuance of the license to the relevant applicant regarding the license sent from the terminal of the staff processed by the above-mentioned application organization and for storing the license in the above license database is further provided. The electronic application processing service system is characterized by that.

[0008] Further, in the electronic application processing service center in which the terminals of the applicant and the staff of the applicant are connected via the network, the combination of the destinations of the application determined by the region, the ground rules and the combination thereof It has a database that stores the conditions table for submission, and the step of determining the destination of the application based on the above conditions table of the destination based on the region and the ground rules described in the application, and the determined destination for the application. There is a step of setting a writing submission destination, and a method for setting an application submission destination, which is characterized in that:

Further, in the electronic application processing service center where the terminals of the applicant and the staff of the applicant are connected via the network, the ID / password for authenticating each person of the staff of the applicant and the duties of the staff. Equipped with a directory database that stores job certifications related to the above ID / passwords for authenticating authority, the IDs / passwords of the staff terminals are verified against the IDs / passwords in the directory database And a step of authenticating the job authority of the employee from the job certificate from the staff terminal and the job certificate in the directory database.

Further, in an electronic application processing service center in which the terminals of the applicant and the staff of the applicant organization are connected via a network, the method for setting the application submission destination according to claim 4 and the staff according to claim 5 In addition to the authentication method, a license database that stores the license is provided, and the step of reporting the issue of the license to the applicable applicant regarding the license sent from the terminal of the staff processed by the above-mentioned application institution, and the license. And a step of storing the certificate in the license database, the electronic application processing service method.

[0011]

DETAILED DESCRIPTION OF THE INVENTION The present invention will be described below with reference to the drawings. FIG. 1 is a diagram schematically showing an overall configuration of an electronic application processing service system according to an embodiment of the present invention. In the figure, reference numeral 1 is an electronic application processing service center that provides an electronic application processing service between an applicant and an application institution.
(Hereinafter referred to as iDC / ASP), 2 is an applicant who is an individual or a corporation (only one is shown here as a representative), 3 is the Internet serving as a data communication network between each applicant 2 and iDC / ASP 1, 4 Is an application organization (only one is shown here as a representative) provided in a distributed manner according to each region, business, etc. 5 is an intranet which is a data communication network between various application organizations 4 and the iDC / ASP 1.

In each applicant 2, 2a is an IC card R for an IC card or the like that can be used as an identification card or the like.
It is a terminal equipped with a W (reader / writer) 2b, and in each of the various application organizations 4, each staff member is provided with an IC card RW (reader / writer) 4b for an IC card that can also be used for staff authentication, etc. 4a described later. Is a terminal 4a for.

In the iDC / ASP 1, 1a and 1b are servers serving as respective portals for the Internet 3 on the side of the applicant 2 and the intranet 5 on the side of the applying agency 4. Reference numeral 1c is a submission destination setting / sorting means, 1d is a staff authentication means, and 1e is a functional block showing a permit report / storing means, which are executed under the control of software. 1f is an application database in which application data from the applicant is stored, 1g is a submission destination condition table used in submission destination setting / sorting, and 1h is a staff of all application organizations connected by the intranet 5 to the internet. A directory database 1i in which information is stored is a license database which stores a license issued as a result of application processing.

Here, ASP (Application Service Provi
der) is an abbreviation for application service provider, which is a service for renting software under a contract for a certain period of time using the Internet, because multiple customers can jointly use applications prepared by the business operator. For the customer, there is an advantage that the introduction cost can be reduced and the introduction period can be shortened. Also, iD
C (internet Data Center) is an abbreviation of Internet Data Center, which is a business that undertakes the operation and maintenance of other companies' Internet-related equipment and infrastructure of business processing, and is a server and line for 24 hours 365 days It has a monitoring system for high security management and optimal system operation management.

Next, the operation will be described. The system of the present invention is configured as a web type so that it is not necessary to add a special function to the clients, that is, the terminals 2a and 4a on the side of the applicant 2 and the applicant organization 4. Also, iDC
In / ASP1, the servers 1a and 1b are separated into two because the applying agency side is connected to the intranet 5 for the purpose of providing security to the applying agency side, but may be one server.

First, the applicant 2 is an IC card in which an identification card including an authentication number, an ID password, etc. for personal or corporate authentication in the electronic application processing service system is stored in advance from a certificate authority (not shown). Is issued,
Insert this IC card into the IC card RW2b of the terminal 2a (it is not necessary to store the contents of the IC card in the hard disk of the terminal 2a in advance), access the iDC / ASP1 and search for the desired application form Obtain. And after inputting and filling in the necessary information in this, iDC
/ Send to ASP1.

FIG. 2 shows an example of items described in the application form. The application form includes <address><name><authenticationnumber><groundrules><contents>. In addition, at the beginning of the application form, there is a submission destination entry area for entering the submission destination, which will be described later (it may be hidden from the applicant). iDC / A
In SP1, formal examination is performed on the application form sent, and for those that passed the formal examination, the following submission destination setting / distribution process (1c) is performed.

FIG. 3 is a flowchart showing the operation of the submission destination setting / sorting means 1c. FIG. 4 shows an example of the submission destination condition table 1g used for setting and distributing the submission destination. The destination condition table 1g is the <address> of the applicant and the <ground rule> of the application (for example, the number of the law or rule regarding the content of the application, or a code artificially predetermined according to the content of the application). It is a table that uniquely determines the <submission destination> from the combination of (possible), and describes the <submission destination> for the combination of <address> and <ground rule>. That is, the jurisdiction of the geographical area is determined by <address>, and the jurisdiction based on the content is determined by <foundation rules>. The <address> may be the <region>.

Next, the operation of the submission destination setting / sorting means 1c will be described with reference to the flowchart of FIG. First, <address> and <ground rule> are read from the application form (step S1). Next, the <submission destination> is determined from the combination of these <address> and <ground rule> according to the submission destination condition table shown in FIG. 4 (step S2).

When the destination of submission is determined (step S
3) Enter the submission destination data as the procedure management information in the submission destination entry area at the top of the application form (step S4), and the application form in which the submission destination is entered is divided into regions for each submission destination in the application form database 1f. And stored (step S5).

On the other hand, if the combination of <address> and <ground rule> described in the application form is not in the destination condition table 1g (step S3), for example, an application form error will be sent to the applicant by e-mail. It is notified that there is (step S6).

By doing so, it is possible to accurately and rigorously set the delivery destination of the complicated application form to the application destination and distribute it, particularly in the electronic application form processing.

As described above, the application form stored in the application form database 1f divided into areas for each submission destination is processed by each application institution. At that time, the application process must be processed by an employee who has the authority to carry out the application procedure, and the employee authentication must be strictly performed (preventing spoofing, falsification, and denial).

Therefore, the staff authentication process (1d) including the personal authentication and the work authority authentication described below is performed. First, each employee of each application organization 4 has a certification authority (not shown) in advance.
Received an issuance of an IC card, etc., including a certification number, an ID / password, and a work certification regarding work authority, etc. for personal identification in the electronic application processing service system,
This IC card is inserted into the IC card RW4b of the terminal 4a (the hard disk of the terminal 4a or the like in which the contents of the IC card are stored in advance is unnecessary).

FIG. 5 shows an example of information in the staff IC card. The IC card stores the information of <address><name><ID / password><authenticationnumber><expirationdate><jobcertificate>. Personnel with processing authority for multiple applications include multiple <Job Certificates>. Regarding the format of the job certificate, a key (key) that enables access to a predetermined area of the application database or that decrypts data encrypted by a specific method.
, Etc., but various details are not limited here.

Further, as information of the staff of each application organization 4,
The directory database 1h in the iDC / ASP1 stores a job organization tree showing the job organization of the staff at each application institution 4. FIG. 6 shows an example of the schematic structure of this job structure tree. According to the organizational form of each application department, for example, the ID / password of each staff member is registered for each department, section, and section,
In addition, a job certificate for each employee is registered in association with them. In addition, a common ID / password for each corresponding department, department, section, or section is registered for a staff member who has a job authority for a plurality of application sections, sections, sections, or sections. Required job certificates are registered for each staff.

When processing the application form, the staff first inputs the ID / password by key input. The ID / password keyed in is stored in the memory in the terminal 4a or I
The ID / password stored in the IC card inserted in the C card RW 4b is collated, and if they match, the terminal 4a can be used. This is the authentication that the authorized staff operates the terminal 4a. Next, the staff member uses this ID / password and the memory or IC of the terminal 4a.
The job certificate stored on the card is converted to iDC / ASP1
Send to.

Hereinafter, the employee authentication means 1 of iDC / ASP1
Staff certification by d starts. FIG. 7 shows the staff authentication means 1d
The operation in FIG. 2 is shown by a flowchart, and the operation will be described according to the flowchart. First, the ID / password sent is searched in the directory database 1h shown in FIG. 6 to find the department, department, section or section in which this ID / password exists.
(Step S1). This may be a collation of the ID / password sent and the ID / password in the directory database 1h.

If there is a corresponding ID / password (step S2), the job certificate sent with this ID / password and the directory database 1 are then sent.
The job certificate of the relevant staff member of the department, department, section, or staff in h is collated (step S3), and if the collation is accepted (step S3)
4) Allow the relevant staff to access the area of the relevant field in the application database 1f based on the job certificate (step S5). That is, the above step S1
In step S3, a double check is performed for personal authentication, and for work authority authentication.

On the other hand, if there is no corresponding ID / password in step S2 and the collation is not performed in step S4,
The staff members are notified that the authentication is not possible (step S6).

Further, for a staff member having a plurality of application departments, divisions, sections, and staffs who have the task authority, these are processed in parallel. For example, based on the ID / password,
An ID / password table may be provided in which the addresses of job certifications for departments, sections, and staff are listed.

By doing so, the staff certification of the staff at the application destination, which requires strictness in the electronic application processing, can be accurately and rigorously performed (preventing impersonation, falsification, and refusal). You can

When the personal authentication and the job authority authentication are approved by the staff authentication in this way, an application to be processed on the screen of the employee terminal 4a based on the data in the area where the job authority is authenticated in the application form database 1f. A list of documents (a list of fields when multiple fields have been certified) is displayed, and the staff processes the application according to this, and the processed application (hereinafter referred to as a permit) is sent to iDC / ASP1. send.

In the iDC / ASP1, according to the license report / storing means 1e, the issuance of the license is sent to the corresponding applicant by e-mail or the like, and the license is stored in the license database 1i. It

[0035]

As described above, in the application destination setting system and method according to the present invention, the application destination is determined based on the destination condition table based on the region and the grounds stated in the application. Since it is written in the form, complicated application submission destination can be set easily and accurately.

In the employee authentication system and method according to the present invention, the employee's identity is verified by comparing the ID / password from the employee's terminal with the ID / password in the directory database, and the job from the employee's terminal is performed. Since the official authority of the employee is authenticated based on the certificate and the job certificate in the directory database, the authentication of the employee who processes the application can be strictly and rigorously performed.

In addition, in the electronic application processing service system and method according to the present invention, in addition to the application submission destination setting system and the staff authentication system, the information is sent from the terminal of the staff processed by the applicant. Regarding the license, the issue of the license is reported to the relevant applicant, and the license is stored in the license database, so that the application process can be processed promptly, accurately and strictly from the submission of the above application to the notification of the license issuance. You can do it.

[Brief description of drawings]

FIG. 1 is a diagram schematically showing an overall configuration of an electronic application processing service system according to an embodiment of the present invention.

FIG. 2 is a diagram showing an example of items described in an application form according to the present invention.

FIG. 3 is a flowchart showing the operation of the submission destination setting / sorting means according to the present invention.

FIG. 4 is a diagram showing an example of a submission destination condition table according to the present invention.

FIG. 5 is a diagram showing an example of information in an IC card of a staff member according to the present invention.

FIG. 6 is a diagram showing an example of information in a directory database according to the present invention.

FIG. 7 is a flowchart showing the operation of the staff authentication means according to the present invention.

[Explanation of symbols]

1 Electronic application processing service center (iDC / ASP),
2 Applicant, 2a, 4a terminal, 2b, 4b IC card RW, 3 Internet, 4 application agency, 5 intranet, 1c Submission destination setting / sorting means, 1d Staff authentication means, 1e License report / storing means, 1f Application Certificate database, 1g submission destination condition table, 1h directory database, 1i license document database.

─────────────────────────────────────────────────── ───

[Procedure amendment]

[Submission date] March 19, 2003 (2003.3.1)
9)

[Procedure Amendment 1]

[Document name to be amended] Statement

[Name of item to be corrected] 0005

[Correction method] Change

[Correction content]

[0005]

SUMMARY OF THE INVENTION In view of the above-mentioned object, the present invention has a terminal of an applicant and a staff member of an application institution that has a network.
Electronic application processing service center connected via a network
Depends on region, ground rules and combinations of these
Stores the destination condition table consisting of combinations of application destinations
Database and the area and grounds stated in the application form
Determined the submission destination of the application based on the above conditions table
Set the destination to write in the application form and each application organization
ID / password for authenticating the employee and the employee
The above ID / password for authenticating the job authority of
Directory database that stores the linked job certificates
And the ID / password from the employee's terminal and the above
From matching with ID / password in the Kutori database
From the personal identification means that authenticates the staff and the staff terminal
Job certificates and jobs in the above directory database
Job authority authentication means to authenticate the job authority of the staff from the certificate
And the license database that stores the license, and above
Permits sent from staff terminals processed by the applicant
With regard to the approval statement, it is necessary to report the issuance of the license to the applicable applicant.
The license to save the license to the above license database
Electronic report characterized by having a report report / storing means
It is in the contract processing service system.

[Procedure Amendment 2]

[Document name to be amended] Statement

[Correction target item name] 0006

[Correction method] Delete

[Procedure 3]

[Document name to be amended] Statement

[Correction target item name] 0007

[Correction method] Delete

[Procedure amendment 4]

[Document name to be amended] Statement

[Correction target item name] 0008

[Correction method] Delete

[Procedure Amendment 5]

[Document name to be amended] Statement

[Correction target item name] 0009

[Correction method] Delete

[Procedure correction 6]

[Document name to be amended] Statement

[Correction target item name] 0010

[Correction method] Change

[Correction content]

In addition, in the electronic application processing service center in which the terminals of the applicant and the staff of the applicant organization are connected via the network, the area, the ground rules and the group of these are provided.
A proposal consisting of a combination of application submission destinations determined by the combination
A database that stores the on-site condition table, each employee of the applicant organization
ID / password to authenticate the person and job of the staff
Related to the above ID / password for authenticating business authority
A directory database that stores job certifications
And a license database to store licenses
From the area and ground rules stated in the application form, the above submission destination
Steps for deciding where to submit the application based on the condition table
And write the destination determined above in the application form
Steps to set and ID / password from staff terminal
ID and password in the above directory database
The steps to verify the employee's identity from the
Job certificate from the terminal of
Steps to certify the job authority of the staff from the job certificate in the
Sent from the terminal of the staff processed by the above application organization
Informs the applicant of issuance of the license regarding the incoming license.
Notification step, and the license is
And a step of storing the
It is in the child application processing service method.

[Procedure Amendment 7]

[Document name to be amended] Statement

[Correction target item name] 0014

[Correction method] Change

[Correction content]

Here, ASP (Application Service Provi
der) is an abbreviation for application service provider, which is a service for renting software under a contract for a certain period of time using the Internet, because multiple customers can jointly use applications prepared by the business operator. For the customer, there is an advantage that the introduction cost can be reduced and the introduction period can be shortened. Also, iD
C (internet Data Center) is an abbreviation for Internet data center, which is a business that undertakes the operation and maintenance of other companies' Internet-related equipment and infrastructure of business processing, and is a server and line for 24 hours 365 days. It has a monitoring system for high security management and optimal system operation management.

[Procedure Amendment 8]

[Document name to be amended] Statement

[Correction target item name] 0034

[Correction method] Change

[Correction content]

In the iDC / ASP1, according to the license report / storing means 1e, the issuance of the license is sent to the corresponding applicant by e-mail or the like, and the license is stored in the license database 1i. It
As described above, the application submission destination setting system and its
In the method, whether it is the area and grounds stated in the application form
Based on the conditions table for submitting the application, determine the submission destination of the application and apply
Since I wrote it in the form,
Easy and accurate setting. In addition, the above staff certification system
In the system and its method, I
D / Password and ID in directory database /
Authenticate the staff by verifying it with the password,
Job certificate from the terminal and in the directory database
I tried to certify the job authority of the staff from the job certificate.
Strictly and rigorously certify staff who process applications.
I can. In addition, the above electronic application processing service system
For the system and its method, the above-mentioned application submission destination
In addition to the fixed system and staff authentication system, the above application
Permits sent from staff terminals processed by the institution
Regarding the relevant applicant, report the issuance of the permit and
The certificate was saved in the license database
So, from the submission of the above application to the notification of issuance of the license,
The application can be processed quickly, accurately and rigorously.

[Procedure Amendment 9]

[Document name to be amended] Statement

[Correction target item name] 0035

[Correction method] Change

[Correction content]

[0035]

As described above, the electronic application form according to the present invention
In the processing service system and its method,
Added to the application submission destination setting system and staff authentication system
Therefore, it will be sent from the terminal of the staff processed by the above application organization
Informs the applicant of issuance of the license regarding the incoming license.
Save the permit and save the permit database
As a result, the submission of the above-mentioned application must be followed by the issuance of the license.
Application can be processed promptly, accurately and strictly until notification.

[Procedure Amendment 10]

[Document name to be amended] Statement

[Correction target item name] 0036

[Correction method] Delete

[Procedure Amendment 11]

[Document name to be amended] Statement

[Name of item to be corrected] 0037

[Correction method] Delete

Claims (2)

[Claims] 1. The electronic application processing service center, in which the terminals of the applicant and the staff of the applicant are connected via a network, consists of combinations of application destinations determined by region, ground rules, and combinations of these. A database storing the conditions table for submitting destinations, a means for setting the destinations for writing the application form based on the region and the ground rules stated in the application form based on the above condition table for submitting the destinations, and writing in the application form, and each of the applying organizations. A directory database storing an ID / password for authenticating the employee himself / herself and a job certificate related to the above ID / password for authenticating the job authority of the employee, an ID / password from the staff terminal, and the above Personal authentication means that authenticates the employee by checking the ID / password in the directory database, and job authorization from the employee's terminal. Certificate and the job authorization certificate in the above-mentioned directory database, the job authorization authentication means for performing the job authorization of the staff, the authorization database that stores the authorization, and the authorization sent from the terminal of the employee who has been processed by the applicant organization. An electronic application processing service system characterized by: a license report / storing means for reporting the issuance of a license to the relevant applicant regarding the certificate and storing the license in the license database. 2. An electronic application processing service center in which the terminals of the applicant and the staff of the applicant are connected via a network. The electronic application processing service center is composed of combinations of application destinations determined by region, ground rules, and combinations of these. A database that stores the conditions table of the submission destination, a directory that stores the ID / password for authenticating each employee of the applicant organization and the job certificate related to the above ID / password for authenticating the job authority of the employee. It is equipped with a database and a license database that stores the license, and the step of determining the submission destination of the application based on the above-mentioned submission destination condition table from the area and the ground rules described in the application, and the above-mentioned submission destination The step of writing the application form and setting the submission destination, the ID / password from the staff terminal and the directory The step of authenticating the employee's identity from the ID / password in the database, the step of authenticating the employee's job authority from the job certificate from the employee's terminal and the job certificate in the directory database, It is characterized by further comprising: a step of reporting the issuance of the license to the relevant applicant regarding the license sent from the terminal of the staff processed in 1., and a step of storing the license in the license database. Electronic application processing service method.