JP2003304326A - System for managing telephone device, server device, telephone device and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To block unauthorized access to a server device, and do maintenance of information stored in the server device from a remote place. <P>SOLUTION: A system for managing telephone devices comprises multiple telephone devices 1, and the server device 2 connected with the multiple telephone devices 1 via an IP network 4. The telephone device 1 is provided with an authentication means for authenticating a mobile terminal 17 which requests to register or update function setting information of the telephone device 1. The server device 2 is provided with a storage means for storing the function setting information of the telephone 1, and a registration/update means for registering or updating the function setting information upon reception of the registration/update request from the mobile terminal 17 authenticated by the telephone device 1. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a telephone device management system, and more particularly to a telephone device management system, a server device, and a telephone, in which a server device is installed on a communication network and setting information of a plurality of telephone devices is managed by the server device. The present invention relates to a device and a program.

[0002]

2. Description of the Related Art Generally, a telephone device management system includes a main unit connected to a telephone line and a main unit connected to the main unit.
It consists of more than one key telephone. The key telephone detects the key operation and the state of the handset, and transmits the operation information to the main unit. The main unit performs the function processing based on the operation information from the key telephone, so that the outside line call and the telephone line can be performed. Various functions such as extension calls with other key telephones are realized. In such a telephone device management system, the main device manages the function setting information and determines the operation of the key telephone or the like according to the contents of the function setting.

[0003]

As described above, in the conventional telephone device management system, the main device manages the function setting information. However, if the content of function settings becomes complicated,
There was a problem that maintenance became complicated. Further, since the main device manages the function setting information, there is a problem that the function setting information must be re-registered when the main device is replaced. Further, when a malfunction occurs due to an incorrect function setting, it is necessary to return the function setting to the state before the change, and it is necessary to save the function setting information before the change in order to return to the state before the change.
Therefore, when the number of function setting items increases, it is necessary to store a large amount of function setting information before the setting change, and it is necessary to increase the memory capacity of the main device. However, there is a problem in that it is difficult to secure a sufficient memory capacity and it is difficult to store a large amount of function setting information before changing the settings because there are restrictions such as cost in adding memory to the main device. there were.

As a method for solving the above problems, there is a method in which a server device is installed on a WAN (Wide Area Network) and the function setting information managed by each main device is managed by a common server device. Conceivable. However,
If the server device is installed on the WAN, the information stored in the server device may be tampered with by unauthorized access from a third party.

The present invention has been made in order to solve the above-mentioned problems, and eliminates unauthorized access to a server device and makes it possible to remotely maintain information stored in the server device. , A server device, a telephone device, and a program.

[0006]

According to the present invention, there is provided a telephone device for communicating with another telephone device via a communication network and storing connection information to a server device, and the telephone device via the communication network. A telephone device management system having a plurality of connectable server devices, the server device storing and managing the setting information of the plurality of telephone devices, wherein the telephone device registers or sets the setting information of the telephone devices. The server device includes an authentication unit that authenticates a remote terminal device desired to be updated, and the server device stores the setting information of the telephone device and the remote terminal device authenticated by the telephone device from the telephone device. When a registration request or an update request including setting information to be registered or updated is received, a registration update unit for registering or updating the setting information in the storage unit in response to the request is provided. That. In the telephone device management system of the present invention, the server device includes a storage unit that stores setting information of the telephone device, and an authentication unit that authenticates a remote terminal device that desires to register or update the setting information. From the remote terminal device authenticated by this authentication means,
When a registration request or an update request including the setting information to be registered or updated of the telephone device is received, a registration update unit for registering or updating the setting information in the storage unit in response to the request. Further, in the telephone device management system of the present invention, the telephone device includes an authentication unit that authenticates a remote terminal device that desires to register or update setting information of the telephone device, in response to a request from the server device, The server device includes a storage unit that stores setting information of the telephone device, an authentication request unit that requests the corresponding telephone device to authenticate the remote terminal device in response to an access from the remote terminal device, and the telephone. When a registration request or update request including setting information for registering or updating the telephone device is received from a remote terminal device authenticated by the device, the setting information is registered or updated in the storage means in response to the request. A registration renewal means is provided. Further, in the telephone device management system of the present invention, the server device stores a setting information of the telephone device, and a registration request or update request including setting information of the telephone device to be registered or updated to the remote terminal. Temporary registration means for temporarily registering this request when received from the device,
When the telephone device permits the registration request or the update request, the telephone device comprises a registration update means for registering or updating the setting information in the storage means in response to the temporarily registered request. When the remote terminal device makes a request for permission of the registration request or the update request after the temporary registration, the permission determination means for determining permission / prohibition of permission is provided. Further, in the telephone device management system of the present invention, when the telephone device receives a registration request or an update request including setting information of the telephone device to be registered or updated from the remote terminal device, the telephone device is provisionally registered. When there is an application for permission of the registration request or the update request from the registration means and the remote terminal device after the temporary registration, it is determined whether the permission is permitted, and if the permission is granted, the provisionally registered registration request or update request is issued. And a permission determining means for sending to the server device, wherein the server device stores the setting information of the telephone device, and when a registration request or an update request is received from the telephone device, the server device responds to the request. A registration update unit that registers or updates the setting information in the storage unit is provided.

Also, the present invention is a server device connected via the communication network to a plurality of telephone devices for communicating with other telephone devices via the communication network and storing connection information to the server device. A storage means for storing the setting information of the telephone device, an authenticating means for authenticating a remote terminal device desiring to register or update the setting information, and a remote terminal device authenticated by the authenticating means, When a registration request or an update request including the setting information to be registered or updated of the telephone device is received, a registration update unit for registering or updating the setting information in the storage unit in response to the request. The server device of the present invention supports authentication of the remote terminal device according to access from a storage unit that stores the setting information of the telephone device and a remote terminal device that desires to register or update the setting information. When a registration request or update request including setting information for registering or updating the telephone device is received from the authentication requesting means for requesting the telephone device and the remote terminal device authenticated by the telephone device, the request is responded to. Registration updating means for registering or updating the setting information in the storage means. Further, the server device of the present invention, when receiving from the remote terminal device a registration request or an update request including storage means for storing the setting information of the telephone device and setting information for registering or updating the telephone device, Temporary registration means for temporarily registering the request, and setting information for the storage means in response to the temporarily registered request when the telephone device permits the registration request or the update request by a permission application from the remote terminal device. Registration updating means for registering or updating the above. Further, the server device of the present invention is a storage unit for storing the setting information of the telephone device, and a request for permitting registration request or update request including setting information to be registered or updated, which is provisionally registered by the remote terminal device. When the registration request or the update request is received from the telephone device which sends out the registration request, the registration update means for registering or updating the setting information in the storage means in response to the request.

Further, the present invention is a telephone device for making a call with another telephone device via a communication network and for storing connection information to a server device, and registering or updating setting information of this telephone device. The desired remote terminal device is authenticated, and the setting is performed in response to a registration request or update request including setting information to be registered or updated sent from the authenticated remote terminal device to the server device that stores and manages the setting information. An authentication means for registering or updating the information in the server device is provided. Further, the telephone device of the present invention, when a registration request or an update request including setting information for registering or updating the telephone device is received from a remote terminal device, a temporary registration means for temporarily registering the request, and the temporary registration. When there is a request for permission of the registration request or the update request from the remote terminal device after the
The permission determination unit sends the provisionally registered registration request or update request to the server device that stores and manages the setting information, and causes the server device to register or update the setting information.

[0009]

BEST MODE FOR CARRYING OUT THE INVENTION [First Embodiment] Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a block diagram showing a configuration of a telephone device management system according to a first embodiment of the present invention. The telephone device management system according to the present embodiment includes a plurality of telephone devices 1 (1A
-1, 1A-2, 1A-3, 1B) and setting information of a plurality of telephone devices 1 are managed, and when a registration request or an update request is received from a remote terminal device authenticated by the telephone device 1, this request Server device 2 for registering or updating setting information according to the Internet, public telephone switching network 3 such as analog telephone line, ISDN line, and wireless telephone line, the Internet or W
IP network 4 such as AN, private LAN 5 such as Ethernet (registered trademark), IP network 4 and private L
A router 6 for connecting to the AN 5, an information processing terminal 7 such as a PC connected to the local area LAN 5, a mini server device 8 connected to the local area LAN 5, a printer 9 connected to the information processing terminal 7, and a remote terminal. The mobile terminal 17 is a device.

In this embodiment, the telephone devices 1A-1 and 1A-1
A-2, 1A-3, local LAN 5, router 6, information processing terminal 7, mini server device 8 and printer 9 are group A
(For example, a XX company) and the telephone device 1B is a group B
(For example, a □□ company). Further, the telephone devices 1A-1 and 1A-2, the router 6, the local area LAN 5, the information processing terminal 7, the mini server device 8 and the printer 9 are installed in the main office of the XX company, and the telephone device 1A-3 is the XX company. It is assumed that it is installed in the branch office of.

Each telephone device 1 (1A-1, 1A-2, 1A
-3, 1B) is a public switched telephone network 3 or a private LAN 5
Alternatively, the main device 10 connected to the IP network 4
(10A-1, 10A-2, 10A-3, 10B),
A plurality of button telephones 11 (11A-1, 11A-2, 11A-3, 1 connected to the main device 10 via an extension line)
1B). The main device 10 serves as an authentication unit that authenticates the mobile terminal 17.

The telephone devices 1A-3 and 1B are LANs.
Main devices 10A-3, 10B via 15A-3, 15B
Information processing terminals 13A-3, 13B such as PCs connected to
And printers 14A-3, 14B connected to the information processing terminals 13A-3, 13B.

FIG. 2 shows the main unit 10A- of the telephone unit 1A-1.
2 is a block diagram showing a configuration of No. 1. Main device 10A-1
Is a public switched telephone network interface unit (hereinafter referred to as a public switched telephone network I / F unit) 100, a LAN interface unit (hereinafter referred to as a LAN I / F unit) 101, an extension interface unit (hereinafter referred to as an extension I / F). Part F) 10
3, a switch 104, a storage unit 105, and a control unit 106.

The public switched telephone network I / F unit 100 is connected to the public switched telephone network 3 and performs call control such as making and receiving calls, and outputs voice data or analog voice signals from the public switched telephone network 3. The data is sent to the switch 104, and the voice data or analog voice signal from the switch 104 is sent to the public switched telephone line network 3.

The LAN I / F unit 101 is connected to the local area LAN 5 and performs data communication using packets. Extension I
The / F unit 103 accommodates a plurality of button telephone sets 11A-1 via the extension line 12, sends voice data or analog voice signals from the button telephone sets 11A-1 to the switch 104, and outputs voice data from the switch 104 or An analog voice signal is sent to the key telephone set 11A-1.

The switch 104, in response to an instruction from the control unit 106, the extension I / F unit 103 and the public switched telephone network I / F.
A voice communication path is formed by connecting with the F unit 100. The storage unit 105 stores in advance a program necessary for the operation of the control unit 106, an identification code of its own device (hereinafter referred to as an ID), an ID of the key telephone set 11 under its control, an address of the server device 2, and the like.

The control unit 106 is composed of a microprocessor such as a CPU and its peripheral circuits, operates according to a program stored in the storage unit 105 in advance, and controls the entire main unit. Main device 10A-2 of telephone device 1A-2
Is the same as that of the main device 10A-1.

FIG. 3 shows the main device 10A- of the telephone device 1A-3.
3 is a block diagram showing the configuration of FIG. 3, and the same configurations as those in FIG. 2 are denoted by the same reference numerals. The LAN I / F unit 101 is
It is connected to the LAN 15A-3 and performs data communication using packets. The IP network interface unit (hereinafter referred to as the IP network I / F unit) 102 is
It is connected to the network 4 and performs general data communication using IP packets and IP network telephone communication using IP packets storing voice data. The configuration of the main device 10B of the telephone device 1B is the same as that of the main device 10A-3.

FIG. 4 is a block diagram showing the configuration of the server device 2. The server device 2 has an IP network I / F unit 20, a storage device 21, and a control unit 22. When a registration request or an update request is received from the mobile terminal 17 authenticated by the telephone device 1, the control unit 22 serves as a registration update unit that registers or updates the setting information in response to the request.

The IP network I / F unit 20 is connected to the IP network 4 and performs data communication using IP packets. The storage device 21 stores a program necessary for the operation of the control unit 22, a database that manages usage information of the telephone device 1, and the like. The control unit 22 includes a microprocessor such as a CPU and its peripheral circuits, operates according to a program stored in advance in the storage unit 21, and controls the entire server device. The control unit 22 includes a command analysis / generation unit 220, a main device authentication / address resolution unit 221, and a database reference / storage processing unit 222.

The command analysis / generation unit 220 analyzes the command received by the IP network I / F unit 20, and responds to the request of the analyzed command by the main device authentication and address resolution unit 221 or the database reference / storage processing unit. The result of the processing performed in 222 is the main device 1 which is the request source.
Return to 0.

The main device authentication and address resolution unit 221
The main device 10 is authenticated in response to the authentication request, and whether or not the service can be provided to the main device 10 is determined by this authentication. When it is determined that the service can be provided, the address of the requesting main device 10 is resolved, A communication link is established with the main device 10. When receiving a registration request or an update request from the mobile terminal 17 authenticated by the telephone device 1, the database reference / storing processing unit 222 registers or updates the setting information in the database of the storage device 21.

FIG. 5 is a diagram showing the structure of the database 210 stored in the storage device 21 of the server device 2. In the database 210, individual service information 211 that realizes a service unique to each key telephone 11, and each main device 1
0-specific service (service common to a plurality of button telephones 11 under the main apparatus) for each main device, and function setting information 213 for setting the function of the key telephone 11 under the main device , Multiple telephone devices 1
Group common service information 214 that realizes a common service for the entire group to which it belongs and system common service information 215 that realizes a common service for the entire telephone device management system are stored.

As described above, the telephone devices 1A-1, 1A-
2, 1A-3 belong to the group A, and the telephone device 1B belongs to the group B. Therefore, as shown in FIG.
Button telephones 11A-1, 11A-2, 11A-3, 11 under the telephone devices 1A-1, 1A-2, 1A-3, 1B
Individual service information 211A-1, 211A corresponding to B
-2, 211A-3, 211B exist for each key telephone. Also, service information 212A-1 and 21 by main device
2A-2, 212A-3, 212B, function setting information 21
3A-1, 213A-2, 213A-3, 213B exist for each main device, and group common service information 214A,
214B exists for each group. Each function setting information 21
3 is registered in the database 210 in association with the ID of the corresponding main device 10.

Next, the function processing performed by the telephone device 1 based on the function setting information 213 stored in the server device 2 will be described. The function processing is various processing executed by the telephone device 1 in response to an operation on the telephone device 1 (key telephone 11) or an incoming / outgoing call. There is a process of automatically selecting the key telephone 11 which is the connection destination of the outside line. 6A is a flowchart showing the operation of the main device 10, and FIG. 6B is a flowchart showing the operation of the server device 2.

The control unit 106 of the main device 10 operates the subordinate button telephone 11 (YES in step S11 of FIG. 6) or receives an incoming call to the outside line accommodated in the main device 10 (YES in step S12). ), And transmits a function setting search request to the server device 2 (step S
13).

The command analysis / generation unit 22 of the server device 2
As a result of analyzing the command received through the IP network I / F unit 20, 0 recognizes that the request is a function setting search request from the main device 10 (YES in step S21), the function corresponding to this function setting search request. Information for causing the main device 10 to execute the process is acquired from the function setting information 213 of the database 210 (step S
22).

Next, the command analysis / generation unit 220 creates a search result response including the acquired information and returns it to the requesting main device 10 (step S23). Upon receiving the search result response from the server device 2 (step S14), the control unit 106 of the main device 10 executes functional processing based on the search result response (step S15). As described above, the functional processing is executed in the telephone device 1 based on the information returned from the server device 2.

Next, the operation of the present embodiment during maintenance will be described with reference to FIGS. 7 and 8. FIG. 7 is an explanatory diagram showing an outline of operation during maintenance, and FIG. 8 is a sequence diagram showing operation during maintenance. In the present embodiment, as shown in FIG. 7, the mobile terminal 17 accesses the main device 10 corresponding to the maintenance target function setting information 213 (step S101), and after being authenticated, the maintenance target function setting is performed. Access destination information (URL) indicating the storage location of the information 213 is received from the main device 10 (step S104). The mobile terminal 17 accesses the server device 2 based on the access destination information and updates the function setting information 213 to be maintained (step S106).

The operation described with reference to FIG. 7 will be described in detail below with reference to FIG. First, the administrator (user of the mobile terminal 17) operates the mobile terminal 17 to access a predetermined remote maintenance site of the main apparatus 10 to be maintained through the IP network 4 (step S1 in FIG. 8).
01).

The control unit 106 of the main unit 10 controls the mobile terminal 1
Password request in response to access from mobile terminal 1
7 (step S102). The mobile terminal 17 is
In response to the received password request, the password request screen for requesting the password from the administrator is displayed. The administrator who sees the password request screen inputs his own password into the mobile terminal 17. The mobile terminal 17 returns the ID of the self device (terminal ID) and the entered password to the main device 10 (step S103).

The control unit 106 of the main unit 10 confirms whether the received terminal ID and password are registered in the storage unit 105. When the corresponding terminal ID and password are registered in advance, the control unit 106 determines that the service can be provided to the mobile terminal 17 of the access source, and the URL (Un
HTML (Hy) with iform Resource Locators set
The per Text Markup Language) document is returned to the mobile terminal 17 of the access source (step S104).

The mobile terminal 17 automatically accesses the linked server device 2 based on the URL included in the received HTML document (step S105). After accessing the server device 2, the administrator inputs the function setting information to be changed into the mobile terminal 17. The mobile terminal 17 transmits an update request including the input function setting information to the server device 2 (step S106).

The IP network I / F unit 20 of the server device 2 receives the update request from the IP network 4 and passes it to the control unit 22. Command analysis / generation unit 2 of control unit 22
When the command analysis result recognizes that the update request is an update request, the 20 passes the update request to the database reference / storage processing unit 222. Database reference / storage processing unit 222
Updates the function setting information 213 at the location specified by the URL on the storage device 21 with the function setting information extracted from the update request.

After the update is completed, the database reference / storage processing section 222 notifies the command analysis / generation section 220 of the completion of the update. The command analysis / generation unit 220 creates an update result response indicating the completion of the update, and sends it back to the requesting mobile terminal 17 (step S107). Thus, the server device 2
The information of the main device 10 managed by can be changed from the mobile terminal 17.

[Second Embodiment] In the first embodiment, the main device 10 authenticates the portable terminal 17, but
Authentication may be performed by the server device 2. Also in this embodiment, the configuration of the telephone device management system is the same as that of the first embodiment, and therefore the description will be given using the reference numerals of FIGS. 1 to 5. FIG. 9 is an explanatory diagram showing an outline of operation during maintenance according to the present embodiment, and FIG. 10 is a sequence diagram showing operation during maintenance.

In the present embodiment, as shown in FIG. 9, the function setting information 213 to be maintained from the mobile terminal 17 is set.
Access the main device 10 corresponding to (step S20
1), access destination information indicating the storage location of the function setting information 213 to be maintained is received from the main device 10 (step S202). The mobile terminal 17 accesses the server device 2 based on the access destination information (step S20).
3) After receiving the authentication, the function setting information 213 to be maintained is updated (step S207).

The control unit 22 of the server device 2 of this embodiment
Is an authentication means for authenticating the mobile terminal 17, and a registration update means for registering or updating the function setting information in response to a request for registration or update from the authenticated mobile terminal 17. Hereinafter, the operation described in FIG. 9 will be described in detail with reference to FIG. Similarly to step S101, the mobile terminal 17 accesses the remote maintenance site of the main device 10 to be maintained through the IP network 4 (step S201 in FIG. 10).

In response to this access, the control unit 106 of the main device 10 returns the HTML document in which the URL indicating the storage location of the function setting information 213 of its own device is set to the mobile terminal 17 of the access source (step S202). ). The mobile terminal 17 automatically accesses the linked server device 2 based on the URL included in the received HTML document (step S203).

Command analysis / generation unit 22 of server device 2
0 transmits a password request to the mobile terminal 17 in response to the access from the mobile terminal 17 (step S204).
The mobile terminal 17 displays a password request screen in response to the received password request. The administrator who sees the password request screen inputs his own password into the mobile terminal 17. The mobile terminal 17 returns the ID of its own device and the entered password to the server device 2 (step S20).
5).

The main device authentication and address resolution unit 221 of the server device 2 confirms through the database reference / storing processing unit 222 whether the received terminal ID and password are registered in the storage device 21, and then to the mobile terminal 17. Judge whether or not to provide the service. When the corresponding terminal ID and password are registered in advance, the main device authentication and address resolution unit 221 determines that the service can be provided to the requesting mobile terminal 17, and creates an authentication confirmation result indicating authentication OK. To the command analysis / generation unit 220. The command analysis / generation unit 220 returns the authentication confirmation result to the mobile terminal 17 (step S206). The processing in steps S207 and 208 is performed in step S10, respectively.
It is the same as 6,107. In this way, the same effect as the first embodiment can be obtained.

[Third Embodiment] In the first and second embodiments, the main terminal 10 is once accessed from the mobile terminal 17, but the server apparatus 2 may be directly accessed. Also in this embodiment, the configuration of the telephone device management system is the same as that in the first embodiment,
The description will be made with reference to the symbols in FIGS. FIG. 11 is an explanatory diagram showing an outline of the operation at the time of maintenance according to the present embodiment, FIG.
2 is a sequence diagram showing an operation during maintenance.

In the present embodiment, as shown in FIG.
The mobile terminal 17 accesses the server device 2 (step S301), and then the server device 2 accesses the main device 10 corresponding to the maintenance target function setting information 213 to request authentication of the mobile terminal 17 (step S30).
4). After receiving the authentication, the mobile terminal 17 updates the maintenance target function setting information 213 (step S31).
2).

The main device 10 of the present embodiment is the mobile terminal 1
The authentication means 7 performs the authentication of 7 in response to a request from the server device 2. In addition, the control unit 22 of the server device 2 uses the mobile terminal 1
When a registration request or an update request is received from the authentication requesting means for requesting the corresponding main device 10 for authentication of No. 7, and the mobile terminal 17 authenticated by the main device 10, the registration or update of the function setting information is performed according to this request. It becomes a registration update means for performing.

The operation described with reference to FIG. 11 will be described in detail below with reference to FIG. First, the mobile terminal 17 accesses a predetermined remote maintenance site of the server device 2 through the IP network 4 (step S30 in FIG. 12).
1). In response to this access, the command analysis / generation unit 220 of the server device 2 inquires of the mobile terminal 17 which main device 10 information is to be maintained (step S).
302).

In response to the inquiry from the server device 2, the portable terminal 17 displays a screen inquiring which main device 10 the information of which is maintained. The administrator inputs the name of the main device 10 to be maintained into the mobile terminal 17.
The mobile terminal 17 sends the maintenance target designation information including the main device ID corresponding to the input main device name to the server device 2
(Step S303).

Command analysis / generation unit 22 of server device 2
0 is the main device I extracted from the maintenance target designation information
The main device 10 designated by D is accessed through the IP network 4 (step S304). Server device 2
In response to the access from the control unit 106 of the main device 10.
Sends a password request to the server device 2 (step S305). Command analysis / generation unit 2 of server device 2
The 20 transfers the received password request to the mobile terminal 17 (step S306).

The mobile terminal 17 displays a password request screen in response to the received password request. The administrator who sees the password request screen displays his or her password on the mobile terminal 1
Type in 7. The mobile terminal 17 returns the ID of its own device and the entered password to the server device 2 (step S
307). Command analysis / generation unit 220 of server device 2
Transfers the received terminal ID and password to the main device 10 that requested the password (step S308).

The control unit 106 of the main unit 10 confirms whether or not the received terminal ID and password are registered in the storage unit 105. When the corresponding terminal ID and password are registered in advance, the control unit 106 transmits the HTML document in which the URL indicating the storage location of the function setting information 213 of the own device is set to the server device 2 (step S).
309). Command analysis / generation unit 220 of server device 2
Transfers the received HTML document to the mobile terminal 17 (step S310).

The mobile terminal 17 automatically accesses the linked server device 2 based on the URL included in the received HTML document (step S311). Step S31
2 and 313 are performed in steps S106 and S10, respectively.
Same as 7. In this way, the same effect as the first embodiment can be obtained.

[Fourth Embodiment] In the first to third embodiments, after being authenticated by the main device 10 or the server device 2, the function setting information to be changed is transmitted to the server device 2. However, the function setting information to be changed may be provisionally registered in the server device 2 before being authenticated. Also in this embodiment, the configuration of the telephone device management system is the first.
Since it is the same as the embodiment of FIG. FIG. 13 is an explanatory diagram showing an outline of operation during maintenance according to the present embodiment, and FIG. 14 is a sequence diagram showing operation during maintenance.

In this embodiment, as shown in FIG.
The portable terminal 17 accesses the server device 2 to temporarily register the update request in the server device 2 (step S402). Subsequently, the mobile terminal 17 makes a registration request permission application to the main device 10 corresponding to the maintenance target function setting information 213 (step S404). The server device 2 is the main device 1
When the permission of 0 is obtained (step S405), the function setting information 2 of the maintenance target according to the temporarily registered update request.
Update 13

Control unit 22 of server device 2 of the present embodiment
Is a temporary registration means for temporarily registering a registration request or an update request for the mobile terminal 17, and when the main device 10 permits the registration request or the update request, the function setting information is registered or updated in accordance with the temporarily registered request. It becomes a registration update means for performing. Also,
The main device 10 serves as a permission determination unit that determines whether or not the permission is permitted when the permission request for the registration request or the update request is made from the mobile terminal 17 after the temporary registration.

The operation described with reference to FIG. 13 will be described in detail below with reference to FIG. First, the mobile terminal 17 accesses the remote maintenance site of the server device 2 through the IP network 4 (step S401 in FIG. 14).
After accessing the server device 2, the administrator inputs the name of the main device 10 to be maintained and the function setting information to be changed into the mobile terminal 17. The mobile terminal 17 has a main device ID corresponding to the input main device name, its own device ID, and
An update request including the input function setting information is transmitted to the server device 2 (step S402).

The database reference / storing processing unit 222 of the server device 2 associates the main device ID, the terminal ID and the function setting information included in the update request passed from the command analysis / generation unit 220 with each other in the storage device 21. It is stored in the temporary registration area and the command analysis / generation unit 220 is notified of the completion of temporary registration. The command analysis / generation unit 220 creates a temporary registration result response indicating completion of temporary registration, and returns the temporary registration result response to the requesting mobile terminal 17 (step S403).

The mobile terminal 17 which has received the temporary registration result response
Displays the password request screen. The administrator who sees the password request screen inputs his own password into the mobile terminal 17. The mobile terminal 17 transmits an update permission application including the ID of the own device and the entered password to the main device 10 designated by the main device ID corresponding to the main device name (step S404).

The control unit 106 of the main unit 10 stores the terminal ID and password included in the received update permission application in the storage unit 1.
Check whether it is registered in 05. When the corresponding terminal ID and password are registered in advance, the control unit 106 transmits the update permission including the ID of the own device and the terminal ID extracted from the update permission application to the server device 2 (step S405).

The database reference / storage processing unit 222 of the server device 2 temporarily registers the function setting information corresponding to the main device ID and the terminal ID included in the update permission passed from the command analysis / generation unit 220 in the storage device 21. The storage device 21 is acquired from the area and based on the main device ID included in the update permission.
The database 210 is referred to and the function setting information 213 corresponding to the main device ID is updated to the function setting information acquired from the temporary registration area.

After the completion of the update, the database reference / storing processor 222 notifies the command analyzer / generator 220 of the completion of the update. The command analysis / generation unit 220 creates an update result response indicating the completion of the update and returns it to the mobile terminal 17 that made the update request (step S406). Thus, the first
It is possible to obtain the same effect as that of the above embodiment.

[Fifth Embodiment] In the fourth embodiment, the update request for the portable terminal 17 is temporarily registered in the server device 2, but may be temporarily registered in the main device 10. Also in this embodiment, the configuration of the telephone device management system is the same as that of the first embodiment, and therefore the description will be given using the reference numerals of FIGS. 1 to 5. FIG. 15 is an explanatory diagram showing an outline of operation during maintenance according to the present embodiment, and FIG. 16 is a sequence diagram showing operation during maintenance.

In the present embodiment, as shown in FIG.
Function setting information 21 to be maintained from the mobile terminal 17
The main device 10 corresponding to No. 3 is accessed, and the update request is provisionally registered in the main device 10 (step S502). Subsequently, the mobile terminal 17 makes a permission application for a registration request to the main device 10 (step S504). The main device 10 determines whether or not the permission is permitted, and when permitting the permission, the main device 10 sends the temporarily registered registration request to the server device 2 (step S505).

The main device 10 of the present embodiment is the mobile terminal 1
7 temporary registration means for temporarily registering the registration request or the update request, and when there is a registration request or update request permission application from the mobile terminal 17 after the temporary registration, it is determined whether the permission is permitted, and if the permission is granted, the temporary registration is performed. It becomes a permission determining means for sending the registration request or the update request to the server device 2. When the control unit 22 of the server device 2 receives a registration request or an update request from the main device 10, it serves as a registration update unit that registers or updates the function setting information according to the request.

The operation described with reference to FIG. 15 will be described in detail below with reference to FIG. First, the mobile terminal 17 accesses the remote maintenance site of the main device 10 to be maintained through the IP network 4 (step S501 in FIG. 16). After accessing the main device 10, the administrator inputs the function setting information to be changed into the mobile terminal 17. The mobile terminal 17 transmits an update request including the ID of its own device and the input function setting information to the main device 10 (step S502).

The control unit 106 of the main unit 10 stores the terminal ID included in the received update request and the function setting information in the temporary registration area of the storage unit 105 in association with each other, and returns the temporary registration result response indicating the completion of the temporary registration. Is returned to the requesting mobile terminal 17 (step S503). Upon receiving the temporary registration result response, the mobile terminal 17 displays the password request screen. The administrator who sees the password request screen inputs his own password into the mobile terminal 17. The mobile terminal 17 sends the update permission application including the ID of the own device and the entered password to the main device 10
(Step S504).

The control unit 106 of the main unit 10 confirms whether or not the terminal ID and password included in the update permission application are registered in the storage unit 105. When the corresponding terminal ID and password are registered in advance, the control unit 10
6 acquires the function setting information corresponding to the terminal ID extracted from the update permission application from the temporary registration area of the storage unit 105, and issues an update request including the ID of the own device and the acquired function setting information to the server device 2 To (step S50
5).

The database reference / storage processing unit 222 of the server device 2 refers to the database 210 of the storage device 21 based on the main device ID included in the update request passed from the command analysis / generation unit 220 to refer to the main device. The function setting information 213 corresponding to the ID is updated to the function setting information extracted from the update request.

After the completion of the update, the database reference / storing processor 222 notifies the command analyzer / generator 220 of the completion of the update. Upon receiving this notification, the command analysis / generation unit 2
The 20 creates an update result response indicating the completion of update and returns it to the main device 10 (step S506). The control unit 106 of the main device 10 transfers the received update result response to the mobile terminal 17 (step S507). In this way, the same effect as the first embodiment can be obtained.

In the first to fifth embodiments as described above, the communication between the main device 10 and the server device 2 or the communication between the main device 10 and the mobile terminal 17 is performed by the main device 1.
If it is 0A-1 or 10A-2, the LAN I / F unit 1
01, local LAN 5, router 6 and IP network 4
When the main device is 10A-3 or 10B, it is performed via the IP network I / F unit 102 and the IP network 4.

In the first to fifth embodiments, the mobile terminal 17 is used as a remote terminal device, and the function setting information 213 of the main device 10 managed by the server device 2 is stored in the mobile terminal 1.
Although it is updated remotely from 7, information processing terminals 7, 1
3 may be a remote terminal device. Also, the first to fifth
In the above embodiment, only the update of the function setting information 213 is described, but the new registration of the function setting information 213 can be realized in the same manner as the update from the mobile terminal 17 or the information processing terminals 7 and 13. it can. Further, the present invention is not limited to the registration or update of the function setting information 213, but other setting information of each telephone device 1 managed by the server device 2, such as outgoing call restriction information, incoming call restriction information, and a telephone directory. Information can be registered or updated in the same manner as in the first to fifth embodiments.

Further, in the first to fifth embodiments, the function setting information 213 of each telephone device 1 is stored in the server device 2. However, in a system of a large organization, the local LAN 5 is used in consideration of response. It is also possible to install the mini server device 8 on the top and implement at least a part of the function of the server device 2 by the mini server device 8. In this case, by synchronizing the database 210 of the server device 2 installed on the IP network 4 and the database of the mini server device 8 via the IP network 4,
It is possible to improve the response to the request from the telephone device 1 and reduce the load on the server device 2.

The configurations of the server device 2 and the main device 10 (or the telephone device 1 including the main device 10 and the information processing terminal 13) can be realized by computers. This computer includes a CPU, a ROM (read only memory), a RAM (random access memory), an auxiliary storage device such as a flexible disk device, a large-capacity external storage device such as a hard disk device, and a public switched telephone network. 3, an IP network 4, a local area LAN 5, an interface device with the key telephone 11, and the like.

A computer is a server device 2 and a main device 10
The server device program and the main device program (telephone device program) for functioning as the (telephone device 1) are
It is provided in a state of being recorded on a recording medium such as a flexible disk, a CD-ROM, and a memory card. When the recording medium is inserted into the auxiliary storage device of the computer, the program recorded on the medium is read. And CPU
Writes the read program in the RAM or the external storage device, and executes the processing described in the present embodiment according to the program.

[0073]

According to the present invention, the telephone device is provided with an authenticating means for authenticating the remote terminal device, and the server device stores the setting information of the telephone device and the remote terminal authenticated by the telephone device. A telephone corresponding to the setting information to be maintained is provided by providing registration update means for registering or updating the setting information when a registration request or an update request including setting information for registering or updating the telephone device is received from the device. Since only the remote terminal device that has been authenticated by the device can register or update the setting information, it is possible to register or update the setting information from a remote location and eliminate unauthorized access from a third party. be able to. Also,
Since the setting information of a plurality of telephone devices is centrally managed by the common server device, it is not necessary for the telephone device to perform all the functional processing as in the conventional telephone device management system, and the main device required for the functional processing is not required. The load can be reduced. Moreover, since the setting information of a plurality of telephone devices is centrally managed by the server device, a large amount of storage capacity can be secured, and the setting information before the change can be saved over multiple changes. When a problem occurs due to the function setting, the function setting can be immediately returned to the state before the change. Further, even if the main device is replaced, it is not necessary to re-register the setting information. Further, since maintenance management of programs and setting information may be performed on a server device common to a plurality of telephone devices, it is necessary for a company using a plurality of telephone devices to maintain a server for each telephone device. Disappears. Further, it is also possible to perform maintenance of the server device via the communication network without going to the installation location of the server device. As a result, the work load required for maintenance can be reduced.

Further, the server device receives an authentication means for authenticating the remote terminal device and a registration request or update request including setting information for registering or updating the telephone device from the remote terminal device authenticated by the authentication means. By providing registration update means for registering or updating setting information when
Since only the remote terminal device that has been authenticated by the server device can register or update the setting information, the setting information can be registered or updated from a remote location, and unauthorized access from a third party is eliminated. can do.

Further, the telephone device is provided with an authentication means for authenticating the remote terminal device in response to a request from the server device, and the server device is adapted to authenticate the remote terminal device in response to access from the remote terminal device. A registration request to the device and a registration request to update or update the setting information when a registration request including the setting information to be updated or a request to update the telephone device is received from the remote terminal device authenticated by the telephone device. By providing the updating means, only the remote terminal device authenticated by the telephone device corresponding to the setting information to be maintained can register or update the setting information. Therefore, the setting information can be registered or updated from a remote location. It is possible to exclude unauthorized access from a third party.

In addition, the server device temporarily registers the request when it is received from the remote terminal device, and when the telephone device permits the registration request or the update request, the setting information according to the temporarily registered request. And a registration renewal means for registering or renewing the registration, and the telephone device is provided with a permission judgment means for deciding whether or not to permit the registration request or update request permission application from the remote terminal device after the temporary registration. As a result, since only the remote terminal device permitted by the telephone device corresponding to the setting information to be maintained can register or update the setting information, the setting information can be registered or updated from a remote location, and Unauthorized access from the three parties can be eliminated.

Further, when the telephone device receives a registration request or update request including setting information for registering or updating the telephone device from the remote terminal device, a temporary registration means for temporarily registering the request, and remote after the temporary registration. When there is a registration request or update request permission application from the terminal device, it is determined whether or not the permission is permitted, and when permitting, a permission determination means for sending the temporarily registered registration request or update request to the server device is provided, and the server device In addition, by providing a registration update means for registering or updating the setting information when a registration request or an update request is received from the telephone device, only the remote terminal device permitted by the telephone device corresponding to the setting information to be maintained is provided. Since the setting information can be registered or updated, the setting information can be registered or updated from a remote location, and unauthorized access from a third party can be eliminated. It can be.

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration of a telephone device management system according to a first embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of a main device of the telephone device according to the first embodiment of the present invention.

FIG. 3 is a block diagram showing a configuration of a main device of another telephone device according to the first embodiment of the present invention.

FIG. 4 is a block diagram showing a configuration of a server device according to the first embodiment of the present invention.

5 is a diagram showing a configuration of a database stored in a storage device of the server device of FIG.

FIG. 6 is a flowchart showing an operation during functional processing according to the first embodiment of this invention.

FIG. 7 is an explanatory diagram showing an outline of an operation during maintenance according to the first embodiment of this invention.

FIG. 8 is a sequence diagram showing an operation during maintenance according to the first embodiment of this invention.

FIG. 9 is an explanatory diagram showing an outline of operation during maintenance according to the second embodiment of this invention.

FIG. 10 is a sequence diagram showing an operation during maintenance according to the second embodiment of this invention.

FIG. 11 is an explanatory diagram showing the outline of the operation during maintenance according to the third embodiment of this invention.

FIG. 12 is a sequence diagram showing an operation during maintenance according to the third embodiment of this invention.

FIG. 13 is an explanatory diagram showing an outline of an operation during maintenance according to the fourth embodiment of this invention.

FIG. 14 is a sequence diagram showing an operation during maintenance according to the fourth embodiment of this invention.

FIG. 15 is an explanatory diagram showing an outline of operation during maintenance according to the fifth embodiment of this invention.

FIG. 16 is a sequence diagram showing an operation during maintenance according to the fifth embodiment of this invention.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Telephone device, 2 ... Server device, 3 ... Public switched telephone line network, 4 ... IP network, 5 ... Private LAN, 6 ... Router, 7 ... Information processing terminal, 8 ... Mini server device, 9 ... Printer, 10 ... main unit, 11 ... button telephone, 12 ... extension line, 13 ... information processing terminal, 14 ... printer, 17 ...
Mobile terminal, 20 ... IP network interface section,
21 ... Storage device, 22 ... Control part, 100 ... Public switched telephone line network interface part, 101 ... LAN interface part, 102 ... IP network interface part, 1
03 ... extension interface unit, 104 ... switch, 10
5 ... storage unit, 106 ... control unit, 210 ... database,
220 ... Command analysis / generation unit, 221 ... Main device authentication and address resolution unit, 222 ... Database reference / storage processing unit.

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Claims (17)

[Claims] 1. A telephone device for communicating with another telephone device via a communication network and storing connection information to the server device, and a server device capable of connecting a plurality of the telephone devices via the communication network. A telephone device management system that stores and manages setting information of the plurality of telephone devices in the server device, wherein the telephone device is a remote terminal device that desires to register or update the setting information of the telephone device. An authentication means for performing authentication is provided, wherein the server device stores setting information for registering or updating the telephone device from a storage device for storing setting information of the telephone device and a remote terminal device authenticated by the telephone device. A telephone device management, comprising: a registration update means for registering or updating the setting information in the storage means in response to the request for registration or update including Stem. 2. A telephone device for making a call with another telephone device via a communication network and storing connection information to the server device, and a server device capable of connecting a plurality of the telephone devices via the communication network. A telephone device management system that stores and manages the setting information of the plurality of telephone devices in the server device, wherein the server device includes a storage unit that stores the setting information of the telephone device, A registration request or update request including setting information for registering or updating the telephone device has been received from the authentication means for authenticating the remote terminal device desired to be registered or updated and the remote terminal device authenticated by this authentication means. At this time, the telephone device management system is provided with a registration update unit that registers or updates the setting information in the storage unit in response to the request. 3. A telephone device for making a call with another telephone device via a communication network and storing connection information to the server device, and a server device capable of connecting a plurality of the telephone devices via the communication network. A telephone device management system that stores and manages setting information of the plurality of telephone devices in the server device, wherein the telephone device is a remote terminal device that desires to register or update the setting information of the telephone device. The server device includes an authentication unit that performs authentication in response to a request from the server device, the server device storing the setting information of the telephone device, and the remote terminal device according to an access from the remote terminal device. Authentication requesting means for requesting the corresponding telephone device to authenticate the same, and registration including setting information for registering or updating the telephone device from a remote terminal device authenticated by the telephone device. A telephone device management system, comprising: a registration update means for registering or updating the setting information in the storage means in response to the request or the update request. 4. A telephone device for communicating with another telephone device via a communication network and storing connection information to the server device, and a server device capable of connecting a plurality of the telephone devices via the communication network. A telephone device management system that stores and manages the setting information of the plurality of telephone devices in the server device, wherein the server device includes a storage unit that stores the setting information of the telephone device, When a registration request or update request including setting information to be registered or updated is received from the remote terminal device,
Temporary registration means for temporarily registering this request, and registration update for registering or updating the setting information in the storage means in response to the temporarily registered request when the registration request or update request is permitted by the telephone device. The telephone device is provided with a permission determination unit that determines whether the permission is permitted when there is a permission application for the registration request or the update request from the remote terminal device after the provisional registration. Telephone device management system. 5. A telephone device for making a call with another telephone device via a communication network and storing connection information to the server device; and a server device capable of connecting a plurality of the telephone devices via the communication network. A telephone device management system that stores and manages the setting information of the plurality of telephone devices in this server device, wherein the telephone device includes a registration request or update including setting information to be registered or updated for this telephone device. When a request is received from a remote terminal,
Temporary registration means for temporarily registering this request, and when there is a request for permission of the registration request or update request from the remote terminal device after the temporary registration, it is determined whether the permission is permitted, and if the permission is granted, the temporary registration is performed. A registration request or an update request sent to the server device, the server device storing means for storing setting information of the telephone device, and a registration request or update request from the telephone device. ,
A telephone device management system comprising: a registration update unit that registers or updates the setting information in the storage unit in response to the request. 6. A server device connected via a communication network to a plurality of telephone devices for communicating with another telephone device via the communication network and storing connection information to the server device, A storage unit that stores the setting information of the telephone device, an authentication unit that authenticates the remote terminal device that desires to register or update the setting information, and a remote terminal device that has been authenticated by the authentication unit. A server device, comprising: a registration update means for registering or updating the setting information in the storage means in response to a request for registration or update request including setting information to be registered or updated. 7. A server device connected via a communication network to a plurality of telephone devices for communicating with another telephone device via the communication network and storing connection information to the server device, Storage means for storing the setting information of the telephone device, and authentication requesting means for requesting the corresponding telephone device to authenticate the remote terminal device in response to an access from a remote terminal device that desires to register or update the setting information. And when receiving a registration request or an update request including the setting information to be registered or updated of the telephone device from the remote terminal device authenticated by the telephone device, the registration of the setting information to the storage means in response to the request. Alternatively, a server device comprising a registration updating means for updating. 8. A server device connected via a communication network to a plurality of telephone devices for communicating with another telephone device via the communication network and storing connection information to the server device, A storage unit for storing setting information of the telephone device, and when receiving a registration request or an update request including setting information for registering or updating the telephone device from a remote terminal device,
Temporary registration means for temporarily registering this request; and when the registration request or update request is permitted by the telephone device by a permission application from the remote terminal device, setting for the storage means in response to the temporarily registered request. A server device, comprising: a registration update unit that registers or updates information. 9. A server device connected via a communication network to a plurality of telephone devices for making a call with another telephone device via the communication network and storing connection information to the server device, The registration request is sent from a storage unit that stores setting information of the telephone device, and a telephone device that sends a request for permitting an update request or a registration request including setting information to be registered or updated that is provisionally registered by the remote terminal device. Alternatively, a server device, comprising: a registration update means for registering or updating the setting information in the storage means in response to the update request. 10. A telephone device for making a call with another telephone device via a communication network and storing connection information to a server device, the remote terminal desiring to register or update setting information of the telephone device. The server authenticates the device and sends the setting information to the server in response to a registration request or update request including setting information to be registered or updated, which is sent from the authenticated remote terminal device to the server device that stores and manages the setting information. A telephone device comprising an authentication means for registering or updating the device. 11. A telephone device for making a call with another telephone device via a communication network and storing connection information to a server device, the registration request including setting information for registering or updating the telephone device. Or when an update request is received from a remote terminal device,
Temporary registration means for temporarily registering this request, and when there is a request for permission of the registration request or update request from the remote terminal device after the temporary registration, it is determined whether the permission is permitted, and if the permission is granted, the setting information is set. A telephone device, comprising: a permission determination unit that sends the provisionally registered registration request or update request to a server device that stores and manages the setting information, and causes the server device to register or update the setting information. 12. The plurality of telephone devices connected via the communication network to the plurality of telephone devices for communicating with other telephone devices via the communication network and storing connection information to the server device. As a server device that stores and manages the setting information of
A server device program for operating a computer, comprising: an authentication procedure for authenticating a remote terminal device that desires to register or update the setting information; and a registration or registration of the telephone device from a remote terminal device authenticated by this authentication procedure. A server device program, which, when receiving a registration request or an update request including setting information to be updated, causes a computer to execute a registration update procedure for registering or updating the setting information in the memory in response to the request. 13. A plurality of telephone devices connected via the communication network to a plurality of telephone devices for communicating with another telephone device via the communication network and storing connection information to the server device. As a server device that stores and manages the setting information of
A server device program for operating a computer, in accordance with an access from a remote terminal device that desires to register or update the setting information, an authentication request procedure for requesting the corresponding telephone device to authenticate the remote terminal device, When a registration request or update request including setting information for registering or updating the telephone device is received from a remote terminal device authenticated by the telephone device, the setting information for the memory is registered or updated according to the request. A server device program for causing a computer to execute a registration update procedure. 14. The plurality of telephone devices connected via the communication network to the plurality of telephone devices for communicating with another telephone device via the communication network and storing connection information to the server device. As a server device that stores and manages the setting information of
A server device program for operating a computer, when a registration request or update request including setting information to be registered or updated for the telephone device is received from a remote terminal device,
A temporary registration procedure for temporarily registering this request, and when the registration request or the update request is permitted by the telephone device by a permission application from the remote terminal device, the setting information for the memory is set according to the temporarily registered request. A server device program for causing a computer to execute a registration update procedure for performing registration or update. 15. The plurality of telephone devices connected via the communication network to the plurality of telephone devices for communicating with another telephone device via the communication network and storing connection information to the server device. As a server device that stores and manages the setting information of
A server device program for operating a computer, wherein a registration request or update is sent from a telephone device which sends out a permit request of a registration request or update request provisionally registered by a remote terminal device and including setting information to be registered or updated. A server device program, which, when receiving a request, causes a computer to execute a registration update procedure for registering or updating the setting information in the memory in response to the request. 16. A telephone device program for making a computer function as a telephone device for making a call with another telephone device via a communication network and storing connection information to a server device. A registration request or an update request including the setting information to be registered or updated, which is sent from the authenticated remote terminal device to the server device that stores and manages the setting information, after authenticating the remote terminal device that desires registration or update. A telephone device program according to which a computer is caused to execute an authentication procedure for registering or updating the setting information in the server device. 17. A telephone device program for causing a computer to function as a telephone device for making a call via a communication network, wherein a registration request or update request including setting information for registering or updating this telephone device is issued from a remote terminal device. When received
A temporary registration procedure for temporarily registering this request, and when there is a request for permission of the registration request or update request from the remote terminal device after the temporary registration, it is determined whether or not the permission is permitted, and if the permission is granted, the setting information is set. A telephone device program, characterized in that the provisionally registered registration request or update request is sent to a server device that stores and manages, and causes a computer to execute a permission determination procedure that causes the server device to register or update the setting information.