JP2003267498A - Control system for service station - Google Patents
Control system for service stationInfo
- Publication number
- JP2003267498A JP2003267498A JP2002065038A JP2002065038A JP2003267498A JP 2003267498 A JP2003267498 A JP 2003267498A JP 2002065038 A JP2002065038 A JP 2002065038A JP 2002065038 A JP2002065038 A JP 2002065038A JP 2003267498 A JP2003267498 A JP 2003267498A
- Authority
- JP
- Japan
- Prior art keywords
- gas station
- pos terminal
- processing
- management
- service station
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Landscapes
- Loading And Unloading Of Fuel Tanks Or Ships (AREA)
Abstract
Description
【0001】[0001]
【発明の属する技術分野】本発明は、POS端末の機能
を簡略化し、売上げ管理の集計処理及び顧客管理処理を
計算センターで一括処理する給油所管理システムに関す
るものである。BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a gas station management system that simplifies the function of a POS terminal and collectively processes sales management totalization processing and customer management processing at a calculation center.
【0002】[0002]
【従来の技術】従来、給油所には複数台の給油装置や洗
車装置等の給油所機器が設置されており、その給油所機
器は事務所に配置された1台のPOS端末に接続されて
いる。このPOS端末は、給油所機器の統括的な制御、
給油所機器から送信されてくる給油データや洗車データ
に基づく精算処理及び売上げ管理のための集計処理、各
顧客毎にオイル交換等を促進したり給油毎にポイント集
計を行う等の顧客管理処理等を行う機能を有する。2. Description of the Related Art Conventionally, a plurality of refueling station equipment such as a refueling station and a car wash apparatus are installed in a refueling station, and the refueling station equipment is connected to one POS terminal arranged in an office. There is. This POS terminal is the central control for gas station equipment,
Settlement processing based on refueling data and car wash data transmitted from gas station equipment and aggregation processing for sales management, customer management processing such as promoting oil exchange for each customer and collecting points for each refueling Has the function of performing.
【0003】[0003]
【発明が解決しようとする課題】給油所に設置されるP
OS端末は、上記の通り種々の機能を有しているが、特
に売上げ管理のための集計処理及び顧客管理処理は、給
油所の運営形態により様々であり、給油所毎の要望に応
じて機能を作り込んでいるため、開発に時間が掛かりコ
スト高になるとともに、機能が多い分だけ負荷も掛か
り、メンテナンスも煩雑になり、かつ顧客にとっても割
引やオイル交換日時に関する情報サービスの提供が給油
所毎に異なることがあった。P to be installed at a gas station
The OS terminal has various functions as described above, but the totaling processing for sales management and the customer management processing in particular vary depending on the operation mode of the gas station, and the function depends on the request of each gas station. Since it is built in, it takes time to develop, cost is high, the load is increased due to the number of functions, maintenance is complicated, and the customer is provided with information services regarding discounts and oil change dates and times. It was different for each.
【0004】本発明は上記事情に鑑みなされたもので、
給油所に設置されるPOS端末の機能を簡略化でき、売
上げ管理の集計処理及び顧客管理処理を計算センターで
一括処理して顧客に共通のサービスを提供できる給油所
管理システムを提供することを目的とする。The present invention has been made in view of the above circumstances.
It is an object to provide a gas station management system that can simplify the functions of POS terminals installed at gas stations and collectively process sales management totalization processing and customer management processing at a calculation center to provide common services to customers. And
【0005】[0005]
【課題を解決するための手段】上記目的を達成するため
に請求項1に記載の発明にあっては、給油所に設置され
る複数の給油所機器と、該給油所機器にデータ送受信可
能に接続されて統括的な制御あるいは精算処理を行う給
油所のPOS端末と、該POS端末に通信ネットワーク
を介してデータ送受信可能に接続され売上げ管理の集計
処理及び顧客管理処理を行う計算センター端末とを備え
たことを特徴とするものである。給油所に設置されるP
OS端末の機能を簡略化でき、売上げ管理の集計処理及
び顧客管理処理を計算センターで一括処理して顧客に共
通のサービスを提供できる。In order to achieve the above object, in the invention according to claim 1, a plurality of gas station equipments installed in a gas station and data transmission / reception to / from the gas station equipments are made possible. A POS terminal at a gas station that is connected to perform general control or settlement processing, and a calculation center terminal that is connected to the POS terminal so that data can be transmitted and received via a communication network and that performs sales management totalization processing and customer management processing. It is characterized by having. P installed at a gas station
The function of the OS terminal can be simplified, and the total processing of sales management and customer management processing can be collectively processed at the calculation center to provide a common service to customers.
【0006】請求項2に記載の発明にあっては、前記P
OS端末は、給油所機器を構成する給油装置からの給油
許可要求に対し、表示器に表示される画面において給油
許可を与えることを特徴とするものである。画面上で給
油許可を与えたりできるようにすれば、セルフサービス
給油所及びフルサービス給油所として対応することがで
きる。In the invention described in claim 2, the P
The OS terminal is characterized by giving a refueling permission on a screen displayed on the display unit in response to a refueling permission request from a refueling device constituting a gas station equipment. If a refueling permission can be given on the screen, it can be used as a self-service gas station or a full-service gas station.
【0007】請求項3に記載の発明にあっては、前記P
OS端末は、給油所機器を構成する監視カメラ、消火
器、操作案内を出力するスピーカ、釣銭機、精算装置の
いずれかの機器を制御することを特徴とするものであ
る。給油所機器を1台のPOS端末により制御すること
で、セルフサービス給油所として対応できる。In the invention according to claim 3, the P
The OS terminal is characterized by controlling any one of a surveillance camera, a fire extinguisher, a speaker for outputting operation guidance, a change dispenser, and a settlement device, which configure a gas station device. It can be used as a self-service gas station by controlling gas station equipment with one POS terminal.
【0008】[0008]
【発明の実施の形態】以下、本発明を図示の一実施形態
により具体的に説明する。図1及び図2は本発明実施形
態の給油所管理システムを説明する図であり、図1は給
油所管理システムの全体構成を説明する図、図2は給油
所管理システムの各機器の構成を説明するブロック図で
ある。BEST MODE FOR CARRYING OUT THE INVENTION The present invention will be specifically described below with reference to an embodiment shown in the drawings. 1 and 2 are diagrams for explaining a gas station management system according to an embodiment of the present invention. FIG. 1 is a diagram for explaining the overall configuration of a gas station management system, and FIG. 2 is a configuration for each device of the gas station management system. It is a block diagram explaining.
【0009】これらの図において、本実施形態の給油所
管理システム1は、給油所の敷地に設置された複数台の
給油装置10、洗車装置20、地下タンクの液量を管理
する液量管理装置30、屋外データ入出力装置40及び
その他給油所機器50等の給油所機器が、事務所内に配
置されたPOS端末60に接続されており、このPOS
端末60が通信ネットワーク2を介して各給油所を統括
管理する計算センター端末70に接続されている。PO
S端末60は、給油所機器の統括的な制御及び精算処理
を主に行い、計算センター端末70は、POS端末60
から通信ネットワーク2を介して送信されてくるデータ
に基づいて売上げ管理の集計処理及び顧客管理処理を行
い、必要に応じてPOS端末60へ通信ネットワーク2
を介してサービス情報等を送信するものである。In these figures, a gas station management system 1 of the present embodiment is a liquid quantity management apparatus for managing the quantity of liquid in a plurality of fuel supply apparatuses 10, car wash devices 20, and underground tanks installed on the site of a gas station. Gas station equipment such as 30, an outdoor data input / output device 40, and other gas station equipment 50 are connected to a POS terminal 60 arranged in the office.
The terminal 60 is connected via the communication network 2 to a calculation center terminal 70 that comprehensively manages each gas station. PO
The S terminal 60 mainly performs comprehensive control and settlement processing of the gas station equipment, and the calculation center terminal 70 is the POS terminal 60.
Based on the data transmitted from the communication network 2 to the POS terminal 60 to the POS terminal 60 as necessary.
The service information and the like are transmitted via the.
【0010】給油装置10は、その給油ポンプ等の給油
機器の動作を制御し、流量計から出力される流量パルス
を計測して給油量を算出するとともにその給油量を表示
器に表示し、給油データをPOS端末60を送信する制
御を行う給油制御手段11を備えている。The refueling device 10 controls the operation of refueling equipment such as the refueling pump, calculates the refueling amount by measuring the flow rate pulse output from the flow meter, and displays the refueling amount on the display unit to refuel it. A refueling control means 11 is provided for controlling the transmission of data to the POS terminal 60.
【0011】洗車装置20は、洗車工程に基づいて洗車
機本体をレール上を往復動作させるとともに洗車ブラシ
やノズル等の洗車機構の動作を制御し、洗車終了後には
洗車データをPOS端末60へ送信する制御を行う洗車
制御手段21を備えている。The car wash device 20 reciprocates the body of the car wash machine on the rails based on the car wash process and controls the operation of the car wash mechanism such as the car wash brushes and nozzles. After the car wash, the car wash data is transmitted to the POS terminal 60. The car wash control means 21 is provided for performing the control.
【0012】液量管理装置30は、地下の貯油タンクの
液面を監視するための制御を行うとともに、その液量に
関するデータをPOS端末60へ送信する制御を行う液
量制御手段31を備えている。The liquid amount management device 30 is provided with a liquid amount control means 31 for performing control for monitoring the liquid level of an underground oil storage tank and for transmitting data regarding the liquid amount to the POS terminal 60. There is.
【0013】屋外データ入出力装置40は、油種や給油
量等の給油設定データの入出力を制御するとともに、給
油終了後に給油伝票の発行を制御し、給油設定データを
POS端末60へ送信する制御を行う屋外データ入出力
制御手段41を備えている。The outdoor data input / output device 40 controls the input / output of refueling setting data such as oil type and refueling amount, controls the issuance of a refueling slip after the end of refueling, and transmits the refueling setting data to the POS terminal 60. An outdoor data input / output control means 41 for controlling is provided.
【0014】その他給油所機器50は、給油所に設置さ
れているその他の機器である、例えば、監視カメラ、ア
イランドに内蔵されている消火器、操作案内を出力する
スピーカ、給油装置10からのデータに基づいて釣り銭
の処理を行う釣銭機あるいは精算処理を行う精算装置等
の動作をPOS端末60からの指示に基づいて制御する
給油所機器制御手段51を備えている。The other gas station equipment 50 is other equipment installed in the gas station, for example, a surveillance camera, a fire extinguisher built in the island, a speaker for outputting operation guidance, and data from the fueling apparatus 10. There is provided a gas station equipment control means 51 for controlling the operation of a change dispenser for processing change based on the above or a settlement device for performing settlement processing based on an instruction from the POS terminal 60.
【0015】POS端末60は、給油所機器等から送信
されてくるデータをそれぞれに決められた画面に表示す
る表示器61と、この表示器61の動作を制御する表示
制御手段62と、給油所機器との間のデータ送受信、及
び計算センター端末70へ売上げ管理の集計処理や顧客
管理処理に必要なデータを通信ネットワーク2を介して
送信するとともに、計算センター端末70から通信ネッ
トワーク2を介して送信されてくるサービス情報等を受
信する制御を行う通信制御手段63と、給油所機器から
送信されてくる精算に関するデータに基づいて精算処理
を行う精算手段64と、給油所機器を制御するためのデ
ータを通信制御手段63を介してそれぞれの制御手段へ
送信する機器制御手段65等とを備えている。この機器
制御手段65では、例えば、表示器61に表示される画
面上において、給油装置10から送信されてくる給油要
求に対して給油制御手段11へ給油許可を与え、洗車装
置20から送信されてくる洗車要求に対し洗車制御手段
20給油許可を与え、あるいはその他の給油所機器50
の給油所機器制御手段50へ消火器を作動させる信号を
送信し、スピーカに操作案内を出力する制御等を行う。The POS terminal 60 includes a display unit 61 for displaying data transmitted from a gas station device or the like on a predetermined screen, display control means 62 for controlling the operation of the display unit 61, and a gas station. Data necessary for data transmission / reception to / from the device, and calculation processing for sales management and customer management processing is transmitted to the calculation center terminal 70 via the communication network 2 and also transmitted from the calculation center terminal 70 via the communication network 2. Communication control means 63 for controlling to receive service information and the like, settlement means 64 for performing settlement processing based on data relating to settlement transmitted from the gas station equipment, and data for controlling the gas station equipment. Is transmitted to each control means via the communication control means 63. In the device control means 65, for example, on the screen displayed on the display 61, a refueling request is given to the refueling control means 11 in response to a refueling request transmitted from the refueling apparatus 10, and is transmitted from the car wash apparatus 20. In response to the car wash request, the car wash control means 20 is given a refueling permission, or other gas station equipment 50.
It sends a signal for operating the fire extinguisher to the gas station equipment control means 50 and outputs control information to the speaker.
【0016】計算センター端末70は、POS端末60
から売上げ管理の集計処理や顧客管理処理に必要なデー
タを通信ネットワーク2を介して受信するとともに、サ
ービス情報等を通信ネットワーク2を介してPOS端末
60へ送信する制御を行う通信制御手段71と、そのP
OS端末60から送信されてくるデータの基づいて集計
処理を行う売上げ集計手段72と、POS端末60から
送信されてくるデータに基づいて顧客管理のデータ処理
を行い必要に応じてサービス情報を送信する顧客管理手
段73を備えている。この顧客管理手段73では、例え
ば、顧客毎に登録された給油データに基づいて割引情報
を提供したり、オイル交換情報に基づいてオイル交換日
時を知らせるサービス情報を提供する制御等を行う。The computing center terminal 70 is a POS terminal 60.
Communication control means 71 for receiving data required for sales management totalization processing and customer management processing from the communication network 2 and transmitting service information and the like to the POS terminal 60 via the communication network 2; That P
Sales totalizing means 72 that performs totaling processing based on the data transmitted from the OS terminal 60, and customer management data processing based on the data transmitted from the POS terminal 60, and transmits service information as necessary. The customer management means 73 is provided. The customer management unit 73 performs control such as providing discount information based on refueling data registered for each customer, or providing service information notifying oil change date and time based on oil change information.
【0017】上記構成の給油所管理システム1では、給
油装置10、洗車装置20、液量管理装置30、屋外デ
ータ入出力装置40及びその他給油所機器50等の給油
所機器に接続されたPOS端末60は、それぞれの給油
所機器の統括的な制御と精算処理を主に行い、売上げ管
理の集計処理及び顧客管理処理に必要なデータは、PO
S端末60から通信ネットワーク2を介して計算センタ
ー端末70へ送信し、この計算センター端末70で、売
上げ管理の集計処理及び顧客管理処理を行い、POS端
末60へは必要に応じてサービス情報等を送信するた
め、給油所のPOS端末60の機能を簡略化でき、負荷
が軽減されて処理スピードを向上でき、メンテナンスも
簡単になり、開発にも時間が掛からなくなりコストを低
減することができる。また、顧客管理が計算センター端
末70で一元管理されるため、顧客にとっても割引やオ
イル交換日時に関する情報サービスの提供が給油所毎に
異なることがなくなる。さらに、POS端末60の表示
器61において給油所機器の給油装置10を画面に表示
して監視を行い、その画面上で給油許可を与えたりでき
るようににすれば、セルフサービス給油所及びフルサー
ビス給油所として対応することができる。In the gas station management system 1 having the above-mentioned structure, the POS terminal connected to the gas station equipment such as the gas supply apparatus 10, the car wash apparatus 20, the liquid volume management apparatus 30, the outdoor data input / output apparatus 40 and other gas station equipment 50. 60 mainly performs overall control and settlement processing of each gas station equipment, and the data required for sales management totalization processing and customer management processing is PO
The information is transmitted from the S terminal 60 to the calculation center terminal 70 via the communication network 2, and the calculation center terminal 70 performs sales management totalization processing and customer management processing, and the POS terminal 60 receives service information and the like as necessary. Since the data is transmitted, the function of the POS terminal 60 at the gas station can be simplified, the load can be reduced, the processing speed can be improved, the maintenance can be simplified, and the development can be performed in a short time, and the cost can be reduced. Further, since the customer management is centrally managed by the calculation center terminal 70, the provision of information services regarding discounts and oil change dates does not differ for each gas station even for the customer. Further, if the refueling device 10 of the gas station equipment is displayed on the screen of the display 61 of the POS terminal 60 for monitoring and the refueling permission can be given on the screen, self-service gas station and full service Can be used as a gas station.
【0018】なお、上記実施形態において、POS端末
60で統括に制御される給油所機器は、一例であり任意
の機器に適用される。In the above embodiment, the gas station equipment controlled by the POS terminal 60 is an example, and is applied to any equipment.
【0019】[0019]
【発明の効果】以上説明したように本発明の給油所管理
システムは、給油所に設置される複数の給油所機器と、
給油所機器にデータ送受信可能に接続されて統括的な制
御あるいは精算処理を行うその給油所に設置されたPO
S端末と、POS端末に通信ネットワークを介してデー
タ送受信可能に接続され売上げ管理の集計処理及び顧客
管理処理を行う計算センター端末とを備えることで、給
油所に設置されるPOS端末の機能を簡略化でき、売上
げ管理の集計処理及び顧客管理処理を計算センターで一
括処理して顧客に共通のサービスを提供できる。As described above, the gas station management system of the present invention includes a plurality of gas station equipments installed in the gas station,
A PO installed at a gas station that is connected to the gas station equipment so that data can be sent and received and performs overall control or settlement processing.
The function of the POS terminal installed at the gas station is simplified by providing the S terminal and the calculation center terminal that is connected to the POS terminal via the communication network so that data can be transmitted and received and performs the sales management totalization processing and customer management processing. It is possible to provide a common service to customers by collectively processing the sales management aggregation processing and customer management processing at the calculation center.
【図1】本発明実施形態の給油所管理システムを説明す
る図である。FIG. 1 is a diagram illustrating a gas station management system according to an embodiment of the present invention.
【図2】本発明実施形態の給油所管理システムの各機器
の構成を説明するブロック図である。FIG. 2 is a block diagram illustrating a configuration of each device of the gas station management system according to the embodiment of the present invention.
1 給油所管理システム 2 通信ネットワーク 10 給油装置 11 給油制御手段 20 洗車装置 21 洗車制御手段 30 液量管理装置 31 液量制御手段 40 屋外データ入出力装置 41 屋外データ入出力制御手段 50 他給油所機器 51 給油所機器制御手段 60 POS端末 61 表示器 62 表示制御手段 63 通信制御手段 64 精算手段 65 機器制御手段 70 計算センター端末 71 通信制御手段 72 売上げ集計手段 73 顧客管理手段 1 Gas station management system 2 communication network 10 Refueling device 11 Refueling control means 20 car wash equipment 21 Car wash control means 30 Liquid volume management device 31 Liquid volume control means 40 Outdoor data input / output device 41 Outdoor data input / output control means 50 Other gas station equipment 51 Gas station equipment control means 60 POS terminal 61 Display 62 display control means 63 Communication control means 64 settlement means 65 Equipment control means 70 Computing Center Terminal 71 Communication control means 72 Sales Aggregation Method 73 Customer management means
Claims (3)
と、該給油所機器にデータ送受信可能に接続されて統括
的な制御あるいは精算処理を行う給油所のPOS端末
と、該POS端末に通信ネットワークを介してデータ送
受信可能に接続され売上げ管理の集計処理及び顧客管理
処理を行う計算センター端末とを備えたことを特徴とす
る給油所管理システム。1. A plurality of gas station devices installed at a gas station, a POS terminal of the gas station which is connected to the gas station devices so as to be capable of transmitting and receiving data, and performs integrated control or settlement processing, and the POS terminal. A gas station management system, comprising: a calculation center terminal that is connected via a communication network so that data can be transmitted and received and that performs sales management totalization processing and customer management processing.
る給油装置からの給油許可要求に対し、表示器に表示さ
れる画面において給油許可を与えることを特徴とする請
求項1記載の給油所管理システム。2. The fueling station according to claim 1, wherein the POS terminal gives a fueling permission on a screen displayed on a display, in response to a fueling permission request from a fueling device constituting a gas station equipment. Management system.
る監視カメラ、消火器、操作案内を出力するスピーカ、
釣銭機、精算装置のいずれかの機器を制御することを特
徴とする請求項1記載の給油所管理システム。3. The POS terminal is a surveillance camera constituting a gas station equipment, a fire extinguisher, a speaker for outputting operation guidance,
The gas station management system according to claim 1, wherein any one of a change dispenser and a settlement device is controlled.
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JP2002065038A JP3991722B2 (en) | 2002-03-11 | 2002-03-11 | Gas station management system |
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JP2002065038A JP3991722B2 (en) | 2002-03-11 | 2002-03-11 | Gas station management system |
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JP2003267498A true JP2003267498A (en) | 2003-09-25 |
JP3991722B2 JP3991722B2 (en) | 2007-10-17 |
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JP2002065038A Expired - Fee Related JP3991722B2 (en) | 2002-03-11 | 2002-03-11 | Gas station management system |
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Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP2013043654A (en) * | 2011-08-22 | 2013-03-04 | Tatsuno Corp | Inventory management system |
JP2018184200A (en) * | 2017-04-27 | 2018-11-22 | 株式会社タツノ | Gas station system |
CN113302148A (en) * | 2019-01-23 | 2021-08-24 | 株式会社龙野 | Gas station system, refueling device and server |
-
2002
- 2002-03-11 JP JP2002065038A patent/JP3991722B2/en not_active Expired - Fee Related
Cited By (3)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
JP2013043654A (en) * | 2011-08-22 | 2013-03-04 | Tatsuno Corp | Inventory management system |
JP2018184200A (en) * | 2017-04-27 | 2018-11-22 | 株式会社タツノ | Gas station system |
CN113302148A (en) * | 2019-01-23 | 2021-08-24 | 株式会社龙野 | Gas station system, refueling device and server |
Also Published As
Publication number | Publication date |
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JP3991722B2 (en) | 2007-10-17 |
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