JP2003256583A - Hotel system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a hotel system excellent in security dispensing with the carrying of the key of a room or the key of a facility to prevent the leaving of the key in a room. <P>SOLUTION: The face information of a user is registered by use of a face registration authentication server 1 in a front, the face information of the user is acquired by use of a camera terminal 2 when entering the room or using the facility, and the face information acquired by the camera terminal device 2 is collated to the face information registered in the face registration authentication server 1, whereby whether the entering to the room or the use of the facility is permitted or not is determined. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention, for example, registers face information of a user at the time of hotel check-in, and collates the face information when entering a room of the hotel or when using the facility. A hotel system that uses information collation.

[0002]

2. Description of the Related Art Generally, at a hotel, a user (accommodation guest) performs the following procedure when using a room or various facilities in the hotel. (1) The user unlocks the room by receiving the room key at the front desk. The user will carry the key until checkout. (2) If the user forgets to leave the key in the room, a staff member will bring the master key to unlock the room. (3) When using a facility in a hotel, such as a security box or a rocker, a key different from the room key will be carried. (4) When using the cloakroom in the hotel, the user receives a tag for receipt when carrying the luggage and carries it.

[0003]

(1) As described above, the user of the hotel carries a "thing" such as a key or a tag, and must manage it so as not to lose it. (2) If the “thing” you are carrying is lost or left in the room, it will bother the staff.
There is also a risk that the lost "thing" will be used illegally. (3) Since there are things such as a room key, a locker key, and a tag to carry with each facility to be used, it takes time and effort for the user to manage.

[0004] Therefore, an object of the present invention is to provide a hotel system which is excellent in security because it is not necessary to carry a room key or a facility key, and the key is not left in the room. It is another object of the present invention to provide a hotel system that allows an employee to enter a required place without carrying a master key and can be used for employee work management.

[0005]

The hotel system of the present invention is, when accepting a hotel, a face information registration means for registering the face information of the user of the hotel, and a person who is about to enter the room of the hotel or A face information acquisition unit that acquires face information of a person who intends to use the facility in the hotel, and the face information acquired by this face information acquisition unit and the face information registered by the face information registration unit are collated. Therefore, the judging means for judging whether or not the person is a pre-registered registrant, and the admission / use for judging whether or not the person can enter the room or use the facility based on the judgment result of the judging means. It is provided with a propriety determination means.

Further, the hotel system of the present invention is a face information registration means for respectively registering face information of a user who uses the hotel and an employee of the hotel, and a person who wants to enter a room of the hotel or the hotel. Face information acquisition means for acquiring the face information of the person who intends to use the facility in the inside, and the face information acquired by the face information acquisition means and the face information registered by the face information registration means are collated. According to the judgment means for judging whether or not the person is a registered person in advance, and based on the judgment result of this judgment means, whether or not the person can enter the room or use the facility And a determining means.

[0007]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 schematically shows the structure of a hotel system according to this embodiment. In FIG. 1, the reception (for example, the front desk) of a hotel stores and verifies the face information of the user (guest) or employee of the hotel and stores the setting information of the permission of use of various facilities in the hotel. A face registration authentication server 1 for making an inquiry is installed. The face registration / authentication server 1 is, for example, as shown in FIG. 2, an electronic camera 11 as a photographing means for photographing and inputting face information of a user or an employee to be registered, a display 12 for displaying input data, data, and the like. A keyboard 13 for inputting and various operations, a face information database 14 as a face information registration means for registering face information, and use permission information (a room entry permission and a facility use permission) for a person whose face information is registered The entry / use permission database 15 as the entry / use permission setting means to be registered, the work management database 16 used for the work management of employees, the communication control unit 17 for communicating with an external device, and the whole of these controls The control unit 18 is composed of a CPU that performs face information collation processing.

As described above, the entry / use permission database 15 sets and registers the entry permission of the room and the use permission of the facility for the person (user, employee) whose face information is registered. FIG. 3 shows an example of the setting. In this example, a circle mark is attached to the permitted portion for each person whose face information is registered.

At the entrance of each room (room 1 to room N) of the hotel, there are installed camera terminal devices 2, ... As face information acquisition means for acquiring face information of a person who is about to enter the room. . For example, as shown in FIG. 4, the camera terminal device 2 includes an electronic camera 21 as a photographing means for photographing and inputting face information of a person (user, employee, etc.) who is about to enter the room, various guides, and the like. It includes a display 22 for displaying, a lock control unit 23 for controlling opening and closing of a lock in a room, a communication control unit 24 for communicating with an external device, and a control unit 25 including a CPU for controlling all of these.

Each of the facilities in the hotel is also provided with camera terminal devices 3, ... As face information acquiring means for acquiring face information of a person who intends to use the facility. This camera terminal device 3 is similar to the camera terminal device 2 shown in FIG. 4, but this camera terminal device 3 is a case (facility).
Therefore, the lock control unit 23 is unnecessary. For example, in the case of a rocker, the same configuration as that of the camera terminal device 2 is required, but depending on the facility, opening / closing control of the lock may not be necessary.

The face registration / authentication server 1, the camera terminal device 2, and the camera terminal device 3 are connected to the in-hotel LAN.
They are connected via (communication line) 4 and can communicate with each other.

Next, the processing procedure of the hotel system according to the present embodiment having such a configuration will be described.
First, a processing procedure for registering the face information of the user and unlocking the room by face matching will be described with reference to the flowchart shown in FIG. First, at the front desk, the face information of the user (guest) is registered using the face registration authentication server 1 (S1). That is, the face information of the user is photographed and input by the electronic camera 11 to be registered in the face information database 15.

Next, using the face registration / authentication server 1, the user who has registered face information in the face information database 15 enters / enters the room.
The use permission setting information is registered (S2). That is, the entry permission is set for the room assigned to the user. Also,
The use permission is also set for the available facilities, and the setting information is registered in the entry / use permission database 14. An example of the registration is shown in FIG.

Next, the person who is about to enter the room corresponds to the camera terminal device 2 installed at the entrance of the room to input the face information of the person (S3). The camera terminal device 2 transmits the input face information to the face registration authentication server 1 (S4). At this time, the ID number of the camera terminal device 2 that has input the face information (information about the room in which the user is about to enter) is added and transmitted.

Next, the face registration / authentication server 1 has the face information and face information database 15 transmitted from the camera terminal device 2.
It is determined whether the person who is about to enter the room is a registrant who has been registered in advance by collating it with the face information in (S5). As a result of this determination, if the person is an unregistered person (both face information does not match), entry is not possible (unlockable)
Is transmitted to the camera terminal device 2 to which the face information has been transmitted (S6). The camera terminal device 2 displays the entry-disabled message sent from the face registration / authentication server 1 on the display 22 to notify the person who is about to enter the room. Next, the face registration / authentication server 1 notifies that a person other than the user (unregistered person) attempts to enter the room, for example, to the security room in the hotel (S7), and ends the process.

When it is determined in step S5 that the person is a registrant (the two face information is the same), and the registrant is a user, the face registration authentication server 1 sets the entry contents of the entry / use permission database 14. By referring to, it is determined whether or not access permission to the room in which the registrant is about to enter is set (S8, S).
9).

If the result of this determination is that access permission has been set, an unlock permission notification is sent to the camera terminal device 2 to which the face information has been sent (S10). In response to this, the camera terminal device 2 displays a room entry permission message on the display 22, notifies the person who is about to enter the room to that effect, and unlocks the room by the lock control unit 23 (S11), and performs processing. finish.

As a result of the determinations in steps S8 and S9, when the access permission to the room is not set, it is considered that the user has made a mistake in the room. Therefore, the face registration authentication server 1 enters the room / use permission. By referring to the setting contents of the database 14, the room for which the access permission is set is searched, and the correct room number is transmitted to the camera terminal device 2 to which the face information has been transmitted together with the message that the room cannot be entered (unlockable). Yes (S12). Camera terminal 2
Displays on the display 22 the entry-disabled message and the correct room number sent from the face registration / authentication server 1, and notifies the person who is about to enter the room (S).
13), the process ends.

Next, as an example of processing when using facilities in a hotel, a processing procedure when using a rocker will be described with reference to the flowchart shown in FIG. First, at the front desk, the face information of the user (guest) is registered using the face registration authentication server 1 (S21). That is, the face information of the user is photographed and input by the electronic camera 11 to be registered in the face information database 15.

Next, using the face registration / authentication server 1, the user who entered the face information in the face information database 15 enters the room /
The use permission setting information is registered (S22). That is, the entry permission is set for the room assigned to the user. Further, the use permission is set also for the usable facility (in this example, the rocker), and the setting information is registered in the entry / use permission database 14. An example of the registration is shown in FIG.

Next, the person who wants to use the rocker corresponds to the camera terminal device 3 installed at the entrance of the rocker room to input the face information of the person (S2).
3). The camera terminal device 3 transmits the input face information to the face registration / authentication server 1 (S24). At this time, the ID number of the camera terminal device 3 that has input the face information (information of the rocker to be used) is added and transmitted.

Next, the face registration / authentication server 1 has the face information and face information database 15 transmitted from the camera terminal device 3.
By comparing with the face information in the above, it is determined whether or not the person who is about to use is a registrant registered in advance (S25). If the result of this determination is that the person is an unregistered person (both face information does not match), a message that the facility cannot be used is transmitted to the camera terminal device 3 to which the face information has been transmitted (S26). The camera terminal device 3 displays the facility unavailability message sent from the face registration / authentication server 1 on the display 22, notifies the person who is about to use it, and ends the process.

If the result of determination in step S25 is that the person is a registrant (both face information is the same), the face registration authentication server 1 refers to the setting contents of the entry / use permission database 14 to use the registrant. It is determined whether or not access permission to the rocker to be tried is set (S27, S28).

If the result of this determination is that access permission has been set, a facility use permission notification is sent to the camera terminal device 3 to which the face information has been sent (S29). In response to this, the camera terminal device 3 displays a facility use permission message on the display 22 to notify the person who intends to use the message to that effect, and unlocks the locker for which the use permission is set by the lock control unit 23. (S30),
The process ends. As a result of the determination in steps S27 and S28, when the access permission to the locker is not set, the process proceeds to step S26 and the same process as described above is performed.

Next, a processing procedure when the present hotel system is used for employee master key and work management will be described with reference to the flowchart shown in FIG. First, face information of an employee is registered at the front desk using the face registration authentication server 1 (S31). That is,
The face information of the employee is photographed and input by the electronic camera 11, and is registered in the face information database 15.

Next, using the face registration / authentication server 1, entering / leaving an employee who has registered face information in the face information database 15
The use permission setting information is registered (S2). That is, entry permission is set for all the rooms in which the employee is in charge (enters). Further, the use permission is set for all the facilities in charge of (entering) the employee, and the setting information is registered in the entry / use permission database 14. An example of the registration is shown in FIG.

Next, the person who is about to enter the room corresponds to the camera terminal device 2 installed at the entrance of the room to input the face information of the person (S33).
The camera terminal device 2 transmits the input face information to the face registration authentication server 1 (S34). At this time, the ID number of the camera terminal device 2 that has input the face information (information about the room in which the user is about to enter) is added and transmitted.

Next, the face registration / authentication server 1 has the face information and face information database 15 transmitted from the camera terminal device 2.
It is determined whether the person who is about to enter the room is a pre-registered registrant by collating with the face information in (S35). As a result of this determination, if the person is an unregistered person (both face information does not match), a message that the room cannot be entered (unlockable) is transmitted to the camera terminal device 2 to which the face information has been transmitted (S36). The camera terminal device 2 displays the entry-disabled message sent from the face registration / authentication server 1 on the display 22 to notify the person who is about to enter the room. Next, the face registration authentication server 1
When a person who is not an employee (unregistered person) tried to enter the room,
For example, the security room in the hotel is notified (S3
7), the process ends.

In step S35, if it is determined that the person is a registrant (both face information is the same), and the registrant is an employee, the face registration authentication server 1 sets the contents set in the entry / use permission database 14. By referring to, it is determined whether or not access permission to the room in which the registrant is about to enter is set (S38,
S39). At this time, at the same time, by recording information (trial content) such as the registrant (employee) who performed the face information verification, the place (room), and the verification date and time in the work management database 16, the work status of the employee is recorded. And

As a result of the determinations in steps S38 and S39, if the access permission is set, the unlock permission notification is transmitted to the camera terminal device 2 to which the face information has been transmitted (S).
40). Upon receiving this, the camera terminal device 2 displays a room entry permission message on the display 22 to notify the person who is about to enter the room to that effect, and the lock control unit 23.
Then, the room is unlocked (S41), and the process ends.

As a result of the determination in steps S38 and S39, if the access permission to the room is not set, a message indicating that the room cannot be entered (unlockable) is transmitted to the camera terminal device 2 to which the face information has been transmitted ( S42). The camera terminal device 2 displays the entry-disabled message sent from the face registration authentication server 1 on the display 22, notifies the person who is about to enter the room to that effect, and ends the process.

According to the hotel system utilizing the face information collation as described above, the following effects can be expected with respect to the conventional problems. (1) Conventionally, the user had to receive the key at the front desk and carry it with him, but according to the present invention, since the unlocking of the room is performed by the face information registered at the front desk, the key is not required to be carried. Becomes (2) Conventionally, when the key is left in the room, it is necessary to have the employee open the room using the master key, but according to the present invention, the key is unnecessary, You can't forget to put your key in.

(3) In the past, when a key was lost, there was a risk that a third party who picked up the key would illegally enter the room, but according to the present invention, only the person who has registered face information in advance. Since it is possible to enter the room, there is no unauthorized entry into the room by a third person, and security is excellent.

(4) In the past, when a facility such as a rocker was used, it was necessary for the user to manage the key separately from the key for the room. According to the present invention, however, the room must be managed when the face information is registered. By setting the entry permission and the facility use permission together, it is possible to eliminate the need for a key for a facility such as a rocker.

Further, by registering the face information of the employee, the employee can enter the necessary place without carrying the master key. Further, by recording the trial contents such as the registrant (employee) who has performed the face information matching, the place, the matching date and time, it can be used for the work management of the employee.

[0037]

As described above in detail, according to the present invention, it is not necessary to carry a room key or a facility key, so that the key is never left in the room and a hotel system with excellent security is provided. it can. Further, according to the present invention, it is possible to provide a hotel system in which an employee can enter a required place without carrying a master key and can be used for employee work management.

[Brief description of drawings]

FIG. 1 is a schematic diagram schematically showing the configuration of a hotel system according to an embodiment of the present invention.

FIG. 2 is a block diagram schematically showing the configuration of a face registration / authentication server.

FIG. 3 is a diagram showing a setting example for an entry / use permission database.

FIG. 4 is a block diagram schematically showing the configuration of a camera terminal device.

FIG. 5 is a flowchart illustrating a processing procedure for unlocking a room by registering user face information and performing face matching.

FIG. 6 is a flowchart illustrating a processing procedure when a rocker is used as an example of processing when using a facility in a hotel.

FIG. 7 is a flowchart illustrating a processing procedure when the hotel system is used as a master key for employees and for work management.

[Explanation of symbols]

1 ... Face registration / authentication server, 2, 3 ... Camera terminal device (face information acquisition means), 4 ... LAN (communication line), 11 ... Electronic camera (imaging means), 12 ... Display, 13 ... Keyboard, 14 ... Face information Database (face information registration means),
15 ... entrance / use permission database (entrance / use permission setting means), 16 ... work management database, 17 ... communication control section, 18 ... control section (control means, determination means), 21 ... electronic camera (imaging means), 22 ... display, 23 ... lock control unit, 24 ... communication control unit, 25 ... control unit.

   ─────────────────────────────────────────────────── ─── Continued front page    F term (reference) 2E250 AA06 AA12 AA17 BB05 BB29                       BB47 BB61 BB64 CC26 CC28                       CC29 DD08 FF11 GG07 GG15                 5B057 AA19 BA02 CA12 CA16 DA11                       DB02 DC33                 5L096 BA02 CA02 HA07 JA11

Claims (6)

[Claims] 1. When accepting a hotel, the face information registration means for registering the face information of the user of the hotel and the person who wants to enter the room of the hotel or the person who wants to use the facility in the hotel The face information acquisition unit that acquires the face information and the face information acquired by the face information acquisition unit and the face information registered by the face information registration unit are collated to register the person in advance. A determination unit for determining whether or not the person is a person, and an entry / use availability determination unit for determining whether or not the person can enter the room or use the facility based on the determination result of the determination unit. And the hotel system. 2. A face information registration means for respectively registering face information of a user of a hotel and an employee of the hotel, and a person trying to enter a room of the hotel or a facility within the hotel. The face information acquisition means for acquiring the face information of the person to be registered, and the face information acquired by the face information acquisition means are compared with the face information registered by the face information registration means to register the person in advance. And a permission / inhibition determining means for determining whether or not the person can enter the room or use the facility based on the determination result of the determination means. A hotel system characterized by that. 3. When the determination unit determines that the person is not a pre-registered registrant, the system further includes a notification unit that notifies that an unregistered person has entered the room or tried to use the facility. The hotel system according to claim 1 or claim 2. 4. When accepting a hotel, a face information registering means for registering face information of a user of the hotel, and a user whose face information is registered by the face information registering means to a room of the hotel. Entry / use permission setting means for respectively setting entry permission and facility use permission, and face information acquisition means for obtaining face information of a person who intends to enter a room of the hotel or a person who intends to use the facility, By comparing the face information acquired by the face information acquisition means with the face information registered by the face information registration means, it is determined whether the person is a pre-registered registrant. As a result of the judgment means and the judgment result of the first judgment means, when it is judged that the person is not a preregistered registrant, an unregistered person attempts to enter the room or use the facility. If the person is determined to be a preregistered registrant as a result of the determination by the notification means for notifying that and the first determination means, the setting content of the entry / use permission setting means is referred to. By
Second judging means for judging whether or not permission is set for entering the room into which the person is going to enter or using the facility which is going to be used, and the person based on the judgment result of the second judging means. And a room availability determination means for determining whether or not to enter the room or to use the facility. 5. A face information registration means for respectively registering face information of a user of a hotel and an employee of the hotel, and a user and an employee whose face information is registered by the face information registration means. Entry / use permission setting means for setting permission to enter the room of the hotel and permission to use the facility, respectively, and a face for acquiring face information of a person who attempts to enter the room of the hotel or a person who attempts to use the facility Whether the person is a pre-registered registrant by collating the information acquisition means with the face information acquired by the face information acquisition means and the face information registered by the face information registration means. If the person is not a registered person registered in advance as a result of the determination by the first determining means and the first determining means, the unregistered person enters the room. Or an informing means for informing that an attempt to use the facility is made, and as a result of the determination made by the first determining means, if the person is determined to be a pre-registered registrant, the entry / use permission setting is made. By referring to the setting contents of the means,
Second judging means for judging whether or not permission is set for entering the room into which the person is going to enter or using the facility which is going to be used, and the person based on the judgment result of the second judging means. Entry / use availability determination means for determining whether or not to enter the room or use of the facility; and, as a result of the determination by the first determination means, the person is determined to be a preregistered registrant, and When the registrant is an employee, the hotel system is equipped with a work management data recording means for recording the contents of trial entry of the room or facility use at this time as the work management data of the employee. 6. As a result of the determination by the second determining means, if the person is not allowed to enter the room in which the person is about to enter, the person is not allowed to enter and the person is allowed to enter the room. The hotel system according to claim 4 or 5, further comprising guide means for guiding a regular room.