JP2003208474A - Method and system for receiving and replying consultation of information concerned in health, program for executing the method, storage medium stored with the program, and device for consulting about information concerned in health - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To select a medicine met to the condition of a general user or the like to provide medicine information to the general user, by conducting communication between a general user terminal and a health-related information consulting device using a communication network, as to a method and a system for receiving and replying health-related information, a program executing the method, a storage medium stored with the program, and the health-related information consulting device. <P>SOLUTION: Health consultation information is held by a computer, consultation from a user of the communication network is received via the communication network, the held health-related information is retrieved in response to a content of the consultation, the health-related information is prepared based on a retrieved result, and the health-related information is transmitted to the general user via the communication network. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a health-related information consultation reception and reply method and system, a program for executing the method, a storage medium storing the program, and a health-related information consultation device.
In particular, the computer system provides information on medicines, quasi drugs and Chinese herbs, and medical supplies,
It provides users with medical equipment information such as medical equipment, hygiene materials, contact lens care products, nursing care products, health food information about health foods, and health goods information such as health equipments (hereinafter, drug information, Medical product information, health food information, and health product information are collectively referred to as health-related information). In particular, from the user connecting to the communication network,
Accepts and responds to consultations related to health-related information such as medicines, medical supplies, health foods, and health products. Health-related information consultation reception and response method, health-related information consultation reception and response system, health-related information consultation reception and response program execution program It is about. The present invention also relates to a health-related information consultation device and a storage medium that accept and reply such health-related information.

According to the present invention, a user can easily obtain information related to a product such as medicine, medical supplies, health foods, health supplies, etc., which is desired or intended by the user, by using a communication network. Will be possible.

[0003]

2. Description of the Related Art Self-medication of mild illness is being promoted under the initiative of the government as a measure to suppress the increase of national medical expenses. In addition, as social health awareness rises, awareness of self-medication performed by oneself for health management is increasing as social awareness. General medicines that can be freely purchased at pharmacies, drug stores, convenience stores, etc. (OT)
There is great interest in supplements such as C), Chinese herbal medicines, health foods and health tools.

A drug counseling device (the same as the drug information terminal device in the following description) for counseling a drug using a computer is conventionally known. The general user inputs the physical condition, dosage form, etc. of the general user on the touch panel of the display by the drug counseling device placed at the pharmacy or drugstore, and the drug information counseling device provides information about the drug in the symptom. I was able to get However, the conventional drug counseling device can only provide counseling about drugs, and supplements such as health foods and health tools have not been targeted for consultation.

FIG. 25 shows a conventional drug information terminal device.
In FIG. 25, reference numeral 90 denotes a drug information terminal device, which is constituted by a stand-alone type computer device placed at the front of a pharmacy or a drug store. Reference numeral 91 is a consultation information receiving means for inputting symptoms of the general user's body from the input means 95 such as a keyboard and a touch panel. Reference numeral 92 is a general medicine search means for searching a general medicine suitable for a physical condition. Reference numeral 93 is a search result output means, which outputs information about an appropriate drug to a general user. Reference numeral 95 denotes an input means such as a keyboard and a touch panel. Reference numeral 96 denotes a drug information file, which holds information about the drug such as drug components and efficacy. An output unit 97 is a display, a printer, or the like.

[0006] A general user inputs a symptom of the body, a dosage form, etc. in accordance with an instruction on a screen of a drug information terminal device 90 provided in a pharmacy or a drug store. The consultation information receiving unit 91 holds the input consultation information. The general drug search means 92 searches the drug information file 96 and selects a drug that matches the condition. The search result output means 93 creates information on the over-the-counter drug appropriate for the general user according to the search result, and outputs it to the output means 97. The output means 97 outputs the search result to the screen and the printer.

[0007] Conventionally, as described above, when a general user needs a drug, he or she goes to a pharmacy or a drug store and selects an appropriate general drug using a drug information terminal device, or a pharmacist or a drug Ask a knowledgeable clerk for the right medicine.

On the other hand, some conventional medicines are quasi-drugs and are not limited to pharmacies, drug stores, drug stores, convenience stores (hereinafter referred to as convenience stores),
It is also available at supermarkets.

With the spread of the Internet,
General users can obtain various information using their home computers and can apply for purchase of necessary items on the Internet. However, he did not apply for purchase by searching for over-the-counter drugs that were in physical condition using the Internet.

[0010]

As described above, nowadays, medicines that have been used as medicines can now be easily obtained as quasi-drugs at convenience stores and the like near the homes of general users. However, many of these stores often do not have a store clerk who is knowledgeable about such products, and it is difficult for general users to select a drug that suits their physical condition.

The present invention assists a general user in selecting a drug suitable for his or her own symptoms by using a computer device connected to a communication network without going to a pharmacy, a drug store, etc. Health information such as drug information that provides the nearest store of general users who sell the selected drug as information, medical product information about medical supplies, health food information about health foods, health product information about health equipment, etc. An object of the present invention is to provide a health-related information consultation reception and reply method for providing related information to a user, a health-related information consultation device and a computer program for executing the health-related information consultation reception and reply method, and a health-related information consultation reception and reply system. To

[0012]

The health-related information consultation reception and response method of the present invention holds health-related information by a computer, receives a consultation from a user of the communication network via the communication network, and sets the content of the consultation. Accordingly, the health-related information held is searched, response information is created based on the search result, and the reply information is sent to the general user via the communication network.

The health-related information consultation device of the present invention includes a communication means for communicating with a communication network, and a consultation information distributing means for distributing information for inputting consultation items of health-related information to users connected to the communication network. , Consultation receiving means for receiving consultations from users, health-related information holding means for holding health-related information, and searching for health-related information holding means based on consultation information from users An answer product selecting means for answering a product, an answer information creating means for creating answer information based on a search result of the answer product selecting means, and a sending means for sending the created answer information to a user via a communication network. It is equipped with.

The program of the present invention is a program used by a computer, wherein the computer has health-related information holding means for holding health-related information, and is used by general users connected to a communication network via the network. Information for inputting consultation items for health-related information is distributed, consultations from users of the communication network are accepted via the communication network, the health-related information holding means is searched according to the contents of the consultation, and the search result is obtained. It has a function of creating reply information based on the above and sending it to the general user via a communication network.

Further, the system of the present invention includes a communication means for communicating with a communication network, a consultation information distribution means for distributing information for inputting consultation items for health-related information to users connected to the communication network, and communication. Consultation receiving means for receiving consultations from users connected to the network; health related information holding means for holding health related information;
Based on the consultation information from the user, the health related information holding means is searched and the answer product selecting means for answering the product suitable for the consultation content, and the answer information is created based on the search result of the answer product selecting means. It is provided with an answer information creating means and a sending means for sending the created answer information to the user via the communication network.

[0016]

DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 is a diagram showing the basic configuration of the present invention. In FIG. 1, reference numeral 1 denotes a health-related information consultation device, which distributes consultation reception information to a user terminal device A2 (general user) via the communication network 35. Also, the health-related information consultation device 1 is a user terminal device B.
Distribute medicines used in 3 and statistical information of used stores.

Reference numeral 2 denotes a user terminal device A, which is a terminal device of an unspecified general user connected to the communication network 35. A user terminal device B 3 is a terminal device of a contract store, a drug maker / pharmaceutical wholesaler, or the like. The contract store avoids a contract with a company that is equipped with the health-related information consultation device system of the present invention and performs health-related information consultation work, and uses the health-related information consultation device to provide general users with drug consultations or health-related products. Provide information, advertisements, etc.

Reference numeral 10 denotes a communication means, which outputs the information created by the health-related information consultation device 1 to the communication network 35 and is transmitted from the user terminal devices A2 and B3 via the communication network 35. It receives incoming information. Reference numeral 11 is a consultation information distribution means for distributing acceptance information for obtaining health-related information to the user terminal devices A2 and B3.
Reference numeral 12 is a consultation receiving means for receiving and holding the consultation content of the health-related information sent from the user terminal device A2. Reference numeral 13 is a health-related information search means, which searches the health-related information holding means 14 based on the consultation content of health-related information transmitted from a general user, and the general medicine and health food suitable for the general user. It performs processing such as selecting health related information such as. Reference numeral 13 'is a health related information updating means for updating the contents of the health related information holding means 14 based on the health related information about the inventory of medicines, health foods, etc. transmitted from the user terminal device B3. Is. Reference numeral 14 is a health-related information holding means, which holds information such as drug names, ingredients, efficacy, health foods, and stores where health-related products such as health-related products are available (in the following description). , Health-related products are pharmaceuticals, quasi-drugs and herbal medicines, and medical supplies, medical instruments, hygiene materials, contact lens care products, medical products such as care products, health foods, health products Etc.).

Reference numeral 15 is a health-related information creating means, which displays drug information such as medicines and health foods obtained by searching the health-related information holding means 14 on the basis of consultation contents of general users regarding health-related information. It is created and sent to general users.

The health-related information consultation device 1 uses the user terminal device A of an unspecified general user via the communication network 35.
The information for accepting the consultation of the health consultation information is distributed to 2 (for example, the homepage of the health-related information consultation device 1 is created and is output to the communication network using the Internet). Further, health-related information such as used medicines and health foods, statistical information of used stores, and the like are distributed to the user terminal device B3 of a contract store or the like.

When the general user receives the information transmitted from the health-related information consultation device 1, the general user consults on health-related products such as physical symptoms, dosage forms, and health foods according to the distributed consultation reception information. The information is transmitted to the health-related information consultation device 1 via the communication network 35. Alternatively, it receives information such as merchandise information (medicine inventory information) such as drugs and health foods that the contract store can handle.

Specifically, in the health-related information consultation device 1, the communication means 10 receives the consultation information from the general user transmitted from the user terminal device A2 via the communication network 35, and the consultation reception means 12 Accepts and retains health-related consultation information. The health-related information searching means 13 searches the health-related information holding means 14 in accordance with the consultation information, and performs processing such as searching for health-related information such as medicines and health foods that suit the symptoms of the general user. Or user terminal device B
The contents held in the health-related information holding means 14 are updated according to the inventory information of the contract store sent from the item 3 of FIG. The health-related information creating means 15 is transmitted from a medicine shop, a health food shop, a medicine shop (contract shop) near the general user, a health food shop, or the user terminal device B3 according to the symptoms of the general user. Create discount information for health related products such as drugs and health foods. Alternatively, the statistical information about the drug used for the contract store or the statistical information of the contract store used is created. Then, the communication unit 10 transmits the created health-related information to the user terminal device A2 via the communication network 35. In addition, statistical information and the like regarding drug consultations of general users are transmitted to the user terminal device B3.

According to the present invention, it is possible to obtain appropriate information on health-related products such as medicines and health foods by using a computer of a general user. In addition, it is possible to know the nearest store that sells products such as medicines and health foods. As a result, general users can easily select products suitable for themselves, such as medicines and health foods, and can easily purchase them. Further, the contracted store can easily notify the health-related information consultation device 1 of information (stock information, etc.) on products handled by health-related products such as medicines and health foods.

FIG. 2 shows the first embodiment of the present invention. FIG. 2 exemplarily shows a configuration in the case of searching for information on medicine among health-related information.

In FIG. 2, reference numeral 21 is a personal computer (hereinafter referred to as a personal computer), which is for a general user. Reference numeral 22 is an input item, which is an input item to the personal computer 21. Reference numeral 24 is a personal computer, which belongs to a contract store. Reference numeral 26 is a health-related information consultation device (corresponding to the health-related information consultation device 1 in FIG. 1). In this embodiment,
The health-related information consultation device 26 outputs the medicine consultation reception information to the communication network 35, receives the medicine consultation reception information transmitted from the personal computer 21 of the general user who has viewed the distributed medicine consultation reception information, and receives the medicine of the consultation result. Health related information etc. are output (in the case of information retrieval of health food etc., health related information such as health food etc. is created and output based on consultation information of health food etc.). Alternatively, the information such as the products to be handled and the medicines to be discounted transmitted from the personal computer 24 of the contract store is received, and the processing such as updating the health-related information file 28 is performed. Reference numeral 28 is a health-related information file, which holds information about the name, composition, efficacy, etc. of the medicine, or health-related products such as health food and medicine. Reference numeral 31 is a fax means, which is provided in the health-related information consultation device 26. The fax means may be provided separately from the health-related information consultation device 26.
Reference numeral 35 is a communication network, and FIG. 2 illustrates the case of the Internet. Hereinafter, the case where the communication network 35 is the Internet will be described. Reference numeral 42 is a family pharmacy file, which holds information on the stores of health related products such as medicines, health related appliances, and health foods.

The operation of the configuration of FIG. 2 will be described (the case of drug consultation is shown as an example).

A business owner (or a contract store) who owns the health-related information consultation device 26 and conducts health-related information consultation work via the Internet 35 is
The website for accepting drug consultation (or health related information consultation) is output to the Internet 35. The general user receives the homepage by the personal computer 21 and inputs the consultation information on the medicine according to the guidance screen (initial menu etc.) (may be consultation on health-related information such as health food). For example, in the case of drug search, the general drug search menu is selected and, according to the menu, body symptoms, age, name, address, etc. are input. Input item 2 in Figure 2
2 shows an example of input items when a general user searches for a general medicine. In addition, Figure 2 is a health-related information consultation device 2
6 shows the configuration when you can receive a discounted purchase of medicines by using 6 and the general user follows the menu on the home page to discount the purchase amount of medicines (when targeting health related products, the purchase price of that product Enter whether to use). The drug consultation information of the general user thus input is transmitted to the health-related information consultation device 26. The health-related information consultation device 26 receives drug consultation information (or health-related information consultation).

Since the initial menu is transmitted to the general user in S1, the user selects a function to be processed according to the guidance (S1). In S2, the symptom of the user and the dosage form desired by the user are input, general medicine is selected, drug information is created, and the created drug information is used by the general user's personal computer 2
Send to 1. When there is an information request from a general user,
A family pharmacy (a store near a general user who can purchase medicines or health-related products) closest to the general user is searched (S3). If a discount is desired, a process for issuing a coupon number is performed in S4. I want to buy a product,
When the purchase price discount is available, the coupon number of the coupon to receive the benefit is transmitted to the personal computer 21 of the general user. If you are not eligible for the discount or if you do not wish to receive the discount, no coupon number will be issued.

When issuing the coupon number, the coupon number is output in S5. The coupon number issued by the health-related information consultation device 26 is transmitted to the personal computer 24 of the contract store. Alternatively, the coupon number is transmitted to the contract store by the fax means 31.

The general user receives the received drug information (the name of the drug that has the symptom and related information, the nearest store where the drug can be purchased at a discount, etc.) and the coupon number if there is a drug discount coupon number. . A general user purchases a drug (or health-related product) by referring to the drug information (or health-related information) and referring to the drug information (or health-related information) at the nearest store. In addition, if you can purchase the drug with a discount for the drug for which the discount coupon applies, you can tell the clerk the coupon number (tell the number, etc.) or present the clerk with a coupon output on a PC (general use Present the printed form, etc. output on the person's personal computer). Or
Authenticate with a PC at the store, issue a ticket, and present it. The clerk is
It is confirmed whether or not it matches the coupon number transmitted from the health-related information consultation device 26, and if it matches, the drug price is discounted and the drug is sold to the general user.

3 and 4 are flowcharts (1) and (2) of the first embodiment of the present invention shown in FIG. 2, and FIG.
Is a flow of the entire flow chart, and FIG. 3B is a flow chart for confirmation of the coupon number. FIG. 4 is a flowchart of the family pharmacy selecting means. In FIG. 4, reference numeral 81 denotes a member management database, which holds the member ID of a contract store that has a usage contract with the health-related information consultation device. In FIG. 3A, the initial menu is transmitted to the general user (S1). In S2, the symptom, age, dosage form, etc. of the user are input. Search for a drug that matches the symptoms in S3 and S4. If there are no medications that meet the symptoms, return to the initial menu. If an over-the-counter drug is found in S4, transmission information of the over-the-counter drug found in S5 is created and sent. Next, SA processing is performed. SA is a process of the primary pharmacy selecting means 40, and its flowchart is shown in FIG.

The processing of the family pharmacy selecting means 40 will be described with reference to FIG. According to the input items of the general user transmitted from the general user, it is determined in S6 whether or not the distribution (homepage) of the drug consultation information (or health related information) is to be used for the first time. If it is the first use, the process of S7 is performed, and if it is not the first use, the process of S10 is performed. If using for the first time, S7
To determine if you would like to issue a coupon number.

If it is desired to issue the coupon number based on the input information of the user in S7, the process of S8 is performed, and if the coupon number is not issued,
The process of S18 (see FIG. 3) is performed. If you want to issue a coupon number, the homepage for drug consultation used by general users in S8 is the homepage (HP) for drug consultation (or health-related information) established by the contract store of the health-related information consultation device 1. Determine if the link is from. The homepage is not only the homepage from a company (hereinafter referred to as "headquarters") that carries out the health-related information consulting system with the system of the health-related information consulting device of the present invention. Contract stores and drug makers that perform business (or health related information consultation work)
The website of the drug wholesaler may be open, or the website of the contract store or drug manufacturer / pharmaceutical wholesaler may be linked to the homepage of the headquarters, or the homepage of the contract store or drug manufacturer / pharmaceutical wholesaler may be operated by the headquarters. You may do so (hereinafter, contract stores, drug makers / pharmaceutical wholesalers will be explained on behalf of contract stores). If it is not a link from the contract store in S8, the process of S12 is performed,
If the link is from the home page of the contract store, the process of S9 is performed. If the link is not from the contract store in S8, the address entered by the user in S12, the desired business day of the store, the desired business hours, the nearest station of the user, the designated store designated by the user, the chain store, etc. Enter your wishes for the presence or absence of. Search the family pharmacy in S13, S
At 16, output or select the contract store that meets the conditions.

If the link is from the contract store HP in S8, it is determined in S9 whether or not the user is a member.
If it is not a member, the address, business day, business hours, nearest station, presence of dispensing, etc. are input in S14. The homepage is opened in S15. The family pharmacies in the chain of contract stores are searched. If the user is a member, the member's address and the nearest station are acquired by referring to the member management database 81 in S17, and the business hours and the presence / absence of dispensing are input. Further, in S15, the family pharmacies in the chain store of the contract store which opens the home page are searched. After the processing of S15, S16
Output the contracted store that meets the conditions in or select and output.

Unless the homepage of the drug consultation reception (or health-related information consultation reception) is used for the first time in S6, it is determined in S10 whether the family pharmacy is changed or not. If you want to change your family pharmacy, S1
In 1, the user inputs the reason for the change. After that, the processing from S12 onward is performed. If the family pharmacy is not changed, the process of S18 (FIG. 3 (a)) is performed.

In S18 of FIG. 3 (a), it is determined whether or not the guided drug, product, etc. is a discount target. If it is a discount target, a coupon number is issued in S19. The coupon is output in S20, and the initial menu is returned to. If the medicine, product, etc., which is provided in the judgment of S18, is not a discount target, the process returns to the initial menu.

FIG. 3B shows the processing when the coupon ticket is used at the contract store with the issued discount coupon ticket (coupon number). In S31, the initial menu is transmitted to the contract store. In S32, the contract shop inputs the presented coupon number into the personal computer. In S33, it is determined whether the coupon number is correct. If it is not correct, error processing is performed in S35. If it is correct, it is processed that the over-the-counter drug guided in S34 is discounted.

Alternatively, the contracted store refers to the coupon number issuance list transmitted from the health-related information consultation device 26 or the coupon number issuance list transmitted by the fax of the health-related information consultation device 26, and presented by the user. It may be possible to confirm whether the number of the issued voucher exists in the list.

FIG. 5 shows the second embodiment of the present invention. FIG. 6 shows statistical information indicating the reason for selecting a store or the reason for changing to another store in the search for a family pharmacy, which is useful for attracting customers at the store.

In FIG. 5, components common to those in FIG. 2 are indicated by common numbers. 42 is a family pharmacy file.

In the health-related information consultation device 26, the initial menu is output to the personal computer 21 of the general user (S
1). In S2, guide general medicine. In S3, the family pharmacy file 42 is searched based on the input items (address, designated store, chain store, presence / absence of dispensing, etc.) entered on the personal computer 21 of the general user. In S3 ′, the family pharmacy search As the processing of the item recording means 42 ', the family pharmacy search item is recorded in the family pharmacy file 42. The coupon number is issued in S4, the coupon number is output in S5, the reason for selecting the family pharmacy in S6, the pharmacy. Statistics of information such as the reason for change.
In step S7, the statistical information of the family pharmacy is transmitted to the personal computer 24 of the contract store via the Internet. Alternatively, the fax means 31 sends it to the contract store via the fax line.

FIG. 6 is a flowchart (1) according to the second embodiment of the present invention.

In FIG. 6, reference numeral 40 is a process of the family pharmacy selecting means, S1 'is a process of preparing drug information,
This is the processing from S2 to S5 in FIG.

The operation of the family pharmacy selecting means 40 is the same as that in the flowchart of FIG. Therefore, the details of the operation are omitted here. In the second embodiment,
Reason for changing family pharmacy (S11), user's address, nearest station, designated store, presence / absence of dispensing (S17, S1)
4), including the process of notifying the family pharmacy search item recording means 42 '(the process of S7') of the information of the contracted store (S16) which meets the conditions, and storing the information in the family pharmacy file 42. There is. The input items and search items of S12, S13 and S16 are recorded in the family pharmacy file 42 in S7 '.

FIG. 7 is a flowchart (2) according to the second embodiment of the present invention.

It is a flowchart of a process for creating and outputting the statistical information of the family pharmacy from the family pharmacy file 42.

The contract shop which owns the health-related information consultation device of the present invention opens the initial menu (S1). According to the initial menu, the contract store selects the statistical information output service (S
2). The health-related information consultation device totals and outputs the statistical information when the store is selected in the search for the family pharmacy or when the store is changed to another store (S3, S4).
The statistical information is distributed to the contract store that has requested the statistical information output service through the communication network or the fax means (S5).

FIG. 8 shows the third embodiment of the present invention.

FIG. 8 shows the statistical information of the input items when the general medicine guide, contact lens care product guide, diet supplement guide, health food guide, and health related product guide are created, and the contract store is created. Shows the configuration to be sent to the drug manufacturer / pharmaceutical wholesaler.

In FIG. 8, components common to those in FIG. 2 are designated by common numbers.

The operation of the configuration of FIG. 8 will be described.

On the personal computer 21 of the general user, the general user inputs a desired item among the general medicine guide service, the contact lens care product guide service, the diet supplement guide service, and the health related product guide service 22. . Alternatively, in the operation 22 ′ for receiving the health food guidance service, an item or the like for receiving the health food guidance service is input. The health-related information consultation device 26
General drug guide processing (S2), contact lens care product guide processing (S3), diet supplement guide processing (S), depending on the service desired by the general user.
4), processing for guiding health food (S5) and processing for guiding health-related products (S5 ').

The health-related information file 28 stores all the information used (types and names of supplies selected in each service, names of foods, names of medicines, etc.) used in each (S6). Input items (medicine inventory information, drug discount information, etc.) from the personal computer 24 of the contract store are also stored in the health-related information file 28. Then, in S7, statistical information is created and output to the personal computer 24 of the contract store and the personal computer 46 of the drug maker / drug wholesaler. Alternatively, the data is output to the contract store and the drug maker / pharmaceutical wholesaler via the fax line 36 by the fax means 31 (the fax receiving means of the contract store, drug maker / pharmaceutical wholesaler may be a dedicated fax machine).

FIG. 9 is a flowchart of the third embodiment of the present invention.

The user selects various services (S
1) The processing of the selected service is performed (S2, S
3, S4, S5, S5 '). The statistical information of the selected service is saved in the health-related information file 28 (S6).

S11 to S15 are processes for collecting statistical information and transmitting it to contract stores, drug makers / pharmaceutical wholesalers.
In the initial menu, the contract information store, drug maker / pharmaceutical wholesaler selects the statistical information output service (S1).
1, S12). Statistical information is collected for general information, contact lens care product information, diet supplement information, health food information, and health related product information (S1).
3). Statistical information is output (S14). The created statistical information is distributed to the contract store that requested the statistical information, the drug manufacturer / pharmaceutical wholesaler (S15).

FIG. 10 shows a fourth embodiment of the present invention.

A new product is advertised and an order for the new product is placed. For example, a drug maker / drug wholesaler advertises a new product or the like on the Internet using the health-related information consultation device of the present invention. Then, the contract shop (sales shop) conducts business negotiations by seeing the advertisement of the new product. For example, the user terminal device B is used to place an order for a product through the health related information consultation device of the present invention. Further, the general user can also use the user terminal device A to refer to the advertisement of the new product on the health-related information consultation device, and the contracted store can send the health-related information of the present invention to the new product. Purchase application can be made through the consultation device.

In FIG. 10, the same numbers as in FIG. 2 are common. The operation of the configuration of FIG. 10 will be described. The personal computer drug manufacturer / pharmaceutical wholesaler 46 uses the health-related information consultation device 26 to distribute the new product information on the Internet through the Internet homepage (S
1). In S2, the advertisement of the new product is displayed on the personal computer of the contract store and the general user (the personal computer of the general user can also be informed of the new product). The contract store, the drug maker / pharmaceutical wholesaler, and the health-related information consultation device 26 conduct online business negotiations (S3). S4 represents a process for determining a new product transaction. When the business negotiation for the new product is established, the contract store inputs the necessary information on the ordering screen using the personal computer 24 to order the new product (S5). Instead of the online negotiation in S3, the negotiation may be performed by using a means different from the system of the present invention, and only the order for the new product in S5 may be placed online. Further, in S2, a general user who has referred to the advertisement of the new product can also apply to purchase the medicine at the contract store.

FIG. 11 is a flowchart of the fourth embodiment of the present invention.

A pharmaceutical manufacturer / pharmaceutical wholesaler who uses the health-related information consultation device of the present invention using the user terminal device B opens the initial menu (S1). Chemical manufacturer /
Pharmaceutical wholesalers choose new product advertising services (S
2). The drug maker / pharmaceutical wholesaler posts an advertisement for new product guidance (S3). The advertisement of the new product is displayed on the PCs of general users and contract stores (S4). It is determined whether the contract store handles the new product (S5). If the new product is not handled, the process of referring to the advertising service of the contract store is terminated (S7). If a new product is handled, it is automatically ordered in S6 (whether the new product is ordered using the advertisement screen. If the automatic order is placed, the contract store is displayed in S9 on the screen of the health-related information consultation device in S9. Use to enter an order for a new product (enter the items required for ordering (S9).) At the drug manufacturer / pharmaceutical wholesaler via the health related information consultation device, a purchase application for a new product retailer is made. An order is received (S1
0). If the automatic ordering is not performed in S6, the process ends. In this case, the contract store and the drug manufacturer / pharmaceutical wholesaler meet to discuss a new product.

FIG. 12 is a diagram showing a fifth embodiment of the present invention.

In the fifth embodiment of the present invention, when a general user registers as a member, a doctor can be instructed by a personal computer via the Internet when purchasing a medicine.

In FIG. 12, the numbers common to those in FIG. 2 are common parts. Reference numeral 51 is a member's personal computer. 52 is a doctor's personal computer.

The operation of the configuration of FIG. 12 will be described. A general user registers a password when registering for membership. By registering as a member, the ID is transmitted from the health-related information consultation device. Therefore, the member opens the Internet home page of the health-related information consultation device 26 by the personal computer 51, inputs the password, and selects the personal medication history information management service. On the input screen, input the general constitutional items such as symptoms to be worried about, one's eating habits, one's lifestyle, over-the-counter drugs, prescription drugs, and one's allergies. The input item 22 is transmitted to the health-related information consultation device 26, and a personal chart is created (S1). When the member selects the drug consultation in S1 ′, the general drug, health food, etc. which the member newly intends to take are input in S2. Also, enter the medicine-related products etc. that are in use. In S3, warning is given to the over-the-counter drug that the user wants to take based on the member's constitution, allergies, etc., and guidance is given for the substitute. In S4, the guidance of the substitute product is output.

When the optimum health food guide or health related product guide other than health food is selected in S1 ', the optimum health food for maintaining and improving original health for each individual,
Information on health-related products other than health foods is output to members (S5). When the member inputs the delivery request on the screen,
Processing for creating an original package for each individual is performed (S6). In S7, processing for home delivery of health foods and health-related products (original packages) other than health foods is performed. The personal chart is updated in S8. The personal chart is sent to the doctor's personal computer 52 contracted in S9 via the Internet, and the doctor who receives the personal chart writes the content of the health guidance in the personal chart. The personal chart updated in S10 is the personal medication history information management file 20.
Stored in 1.

FIG. 13 is a flowchart of the fifth embodiment of the present invention.

The initial menu is sent to the members (S1),
The input items entered by the member (symptoms of concern, over-the-counter drugs, prescription drugs, one's eating habits, one's lifestyle, one's own allergies, physical constitution such as allergies, health checkups, and test values) are input ( S2). Create a personal chart in S2 '. S2 "
A menu screen for inputting general medicines, health foods, etc. taken by the member, guidance for optimal health foods to prevent diseases, or input of numerical values indicating health status such as blood pressure is displayed. S
In 2 ”, if the general medicine, health food, etc. that the member is taking, enter the processing after S3, and if you select the optimal health food guide to prevent illness, proceed to the processing after S7. Then, when inputting the numerical value indicating the health condition, S14
The subsequent processing is continued.

At S3, the general medicine, health food, etc. which the member is going to take newly are inputted. In S4, it is determined whether or not an allergic reaction occurs in the input general medicine by referring to the personal chart, and if there is an allergic reaction, the process in S5 is performed, and if there is no allergic reaction, the process in S10 is performed.

If it is determined in S4 that an allergic reaction will occur in the over-the-counter drug input, in S5 a warning and guidance are output regarding over-the-counter drugs and health foods to be taken from the information on the constitution, allergies, etc. of the members. Alternatively, give warnings and guidance on health-related products other than health foods that you intend to use. Furthermore, in S6, an optimal drug having the same efficacy as the drug causing allergies is searched and provided. In S7, the optimum health food guide and health related products other than health food are provided (a blend of health foods or health related product information other than health foods is created and output for personal use).

At S8, it is determined whether the member desires to purchase health food or health-related products other than health food. If the member wishes to purchase health foods or health-related products other than health foods, the processing of S9 is carried out, and if not, S13 is carried out.
Return to the initial menu with.

In step S9, the health food and health related products other than the health food other than the health food are delivered to the member's home. Furthermore, the personal chart is updated in S10. In S11, the doctor refers to the personal chart and writes health guidance in the personal chart. In S12, the personal chart is saved in the personal medication history information file.

If it is determined in S4 that the allergic reaction does not occur in the over-the-counter drug, the personal chart is updated in S9. S
At 11, the doctor refers to the personal chart and writes health guidance in the personal chart. In S12, the personal chart is saved in the personal medication history information file.

When the numerical value input indicating the health condition is selected in S2 ", the numerical value input in S14 is judged,
If normal, normal is displayed in S15. If the input numerical value is abnormal, general medicine guidance processing is performed in S17. If the entered value is the boundary value between normal and abnormal, health foods for disease prevention are introduced.

FIG. 14 shows a sixth embodiment of the present invention.

Using the health-related information consultation device of the present invention, a general user can search where to buy necessary medicines, health foods, and health-related products other than health foods.

In FIG. 14, the numbers common to those in FIG. 2 indicate the common parts.

The general user uses the personal computer 21 to open the Internet home page of the health-related information consultation device, and according to the initial menu (S1), the names of general medicines, health foods, and the names of other health-related products are displayed. input.

The health-related information counseling device 26 searches for each store by the name of the general medicine, the health food, and the product name of the health-related product other than the health food entered by the general user. Then, the information of the store handling the product is output to the personal computer of the general user. The contracted store sends the products handled by the personal computer 24 to the health-related information consultation device 26 of the company according to the menu on the homepage of the health-related information consultation device. Alternatively, the information on the products handled by the fax line 36 is transmitted to the manager of the company of the health-related information consultation device 26 by fax means.

FIG. 15 is a flowchart of the sixth embodiment of the present invention.

A general user opens the initial menu (S
1). The home page that opens the initial menu is not only the home page from a company that conducts drug consultation work by placing the system of the health-related information consultation device of the present invention, but also the home page that a contract store, drug maker / pharmaceutical wholesaler opens using the Internet. The homepage on the health related information consultation device linked from is also acceptable. In S2, it is determined whether the link is from the home page of the contract store. If it is not from the homepage of the contract store, the name of the over-the-counter drug, the product name of the health food, the product name of the health-related product other than the health food, etc. is input in S3. The handling pharmacies are searched in S4.

In S2, if the link is from the contract store HP,
In S5, the brand name of the over-the-counter drug, the health food, and the brand name of the health-related product other than the health food are input. In S6, the handling pharmacies in the contract store are searched. In S7, it is determined whether or not a contract shop dealing with the product to be searched is found, and if found, the contract shop dealing in the product is output in S8. If no contract store that deals with the product to be searched is found in S7, a substitute product with the same medicinal effect is provided in S9. Return to the initial menu in S10.

FIG. 16 shows the seventh embodiment of the present invention. FIG. 16 shows a configuration for searching a family pharmacy. 16, the same numbers as those in FIG. 2 represent the same components. 23 is an output item.

The operation of the configuration of FIG. 16 will be described. The general user opens the home page of the health-related information consultation device by using the personal computer 21 (S1). S2 is the above-mentioned general medicine guidance processing. According to the menu, the address of the general user,
Enter the desired business day, business hours, nearest station, designated store, chain store, and the presence of dispensing. In the health-related information consultation device 26, the family pharmacies are searched in the processing for searching the family pharmacies (S3). S4 is a process of issuing the above-mentioned coupon number. As a result of searching the family pharmacy, information about the store name and location of the nearest family pharmacy is output to the personal computer 21 of the general user. Items to be output are indicated by reference numeral 23 in FIG.

The flow chart of the search for a family pharmacy (S3) is the same as the flow chart of the family pharmacy selecting means in FIG. Since the operation is the same as the above-mentioned case, its explanation is omitted.

FIG. 17 shows the eighth embodiment of the present invention.
In the eighth embodiment of the present invention, statistical information of input items is displayed when a general user searches for a store that handles general medicines, health foods, and other health-related products (see FIGS. 14 and 15). The configuration to output is shown.

In FIG. 17, common numbers to those in FIG. 2 indicate common parts.

The health-related information consultation device 26 sends the home page and the initial menu to the general user (S1). The general user requests a shop search service for over-the-counter medicines, health foods and other health-related products according to the menu screen of the homepage of the health-related information consultation device 26, and sells names of over-the-counter medicines, health foods, and the like. Enter the product names of health-related products other than, and send a family pharmacy search to the health-related information consultation device 26.

The general user opens the initial menu on the Internet home page of the health-related information consultation device (S
1). Then, the health-related information consultation device 26 searches the family pharmacy file 42, and searches for a handling store according to the input items transmitted from the general user (S2). The input items when a general user searches for a store that handles general medicines, health foods, and other health-related products, etc. are stored as statistical information in a family pharmacy file (S
3). According to the menu on the homepage of the health-related information consultation device from the contracted store, the health-related information consultation device 26 receives a request for the transmission of statistical information for searching for over-the-counter medicines, health foods, and other health-related product handling stores. Statistical information is created based on the data recorded in the file 42 and sent to the contract store (statistical information creation process S
4). Alternatively, the created statistical information can be sent to the fax means 3
Send by fax to the contract store according to 1.

FIG. 18 is a flowchart of the eighth embodiment of the present invention. FIG. 18 (a) is a flowchart for searching for over-the-counter medicines, health foods, and other health-related product handling stores, and S1 to S8 are the same as the flowchart in FIG. FIG. 18B is a flowchart for creating statistical information.

In the flowchart of FIG. 18 (a),
In the process (S3, S5) of inputting the input items such as the brand name of the over-the-counter medicine, health food, and other health-related brand names
Input items such as brand names of general medicines, health foods, and other health-related product names are stored in the health-related information file 28.
Also, search processing for handling stores and handling pharmacies (S4, S
The handling store and the family pharmacies searched in 6) are saved in the family pharmacy file 42 (S8 ').

FIG. 18B is a flow chart for creating statistical information.

The contract store, drug maker / pharmaceutical wholesaler opens the initial menu of the health-related information consultation device and selects the statistical information output service (S21, S22). In the health-related information consultation device, general users
The statistical information of the selection input when searching for stores handling other health-related products etc. is totaled (S23). Statistical information is created and output (S24). The health-related information consultation device delivers the statistical information to the contract store, drug maker / pharmaceutical wholesaler who requested the statistical information (S25).

FIG. 19A shows the ninth embodiment of the present invention.

FIG. 19A shows the structure of the family pharmacy file. In FIG. 19A, reference numeral 42 is a family pharmacy file. 22 is an input item (address of general user, desired business day, desired business time, nearest station of general user, presence / absence of dispensing, etc.). Reference numeral 55 denotes a contract store master file, which stores the contract store store name, store name, store code,
It has an address, etc. An address master file 56 has a prefecture name, a prefecture code, a municipality name, a city code, a center of gravity latitude, and a center of gravity longitude.

FIG. 19B is an explanatory diagram of a search method when searching for a family pharmacy.

A method for searching for a family pharmacy will be described with reference to FIGS. 19 (a) and 19 (b).

A general user selects a family pharmacy service. The family pharmacy search means of the health-related information consultation device searches the contract store master file 55 according to the input items input by the general user. It is based on the input items such as the business day, business hours, nearest station, presence / absence of dispensing, etc. of the contract store corresponding to the input items searched by the contract store master file 55. Further, the address master file 56 is searched based on the address of the input item.

By searching the contract store master file 55,
As shown in FIG. 19B, the circle is enlarged centering on the latitude and longitude of the input address so as to include the latitude and longitude of the store address. In this way, the stores that satisfy the input conditions are obtained and output.

FIG. 20 is an explanatory diagram of a drug handling store search according to the tenth embodiment of the present invention. In the health-related information counseling device of the present invention, there are two types of store searches, that is, a family pharmacy search and a handling store search, and a general user can search and perform each service. In FIG. 20, it is assumed that the health-related products in the health-related product master file 63 do not include over-the-counter medicines, herbal medicines, and health foods.

In FIG. 20, reference numeral 22 is an input item.
Input items such as drug names, health foods, and names of other health-related products. 28 is a health-related information file.
Reference numeral 55 is a contract store master file.

53 in the health-related information file 28
Is a generic drug master file. Reference numeral 61 denotes a Chinese medicine master file, which holds a medicine code of the Chinese medicine, a medicine name corresponding to the medicine code, an ingredient code, an ingredient name corresponding to the ingredient code, and the like. Reference numeral 62 denotes a health food master file, which has a health food code, a health food name corresponding to the health food code, an ingredient name, a store code, and the like. 63 is a health-related product master file, which is a health-related product code other than over-the-counter medicine, herbal medicine, and health food,
It has a health-related product name corresponding to a health-related product code other than over-the-counter medicine, herbal medicine, and health food, a function code, a function name corresponding to the function code, and a store code.

The general user selects the search service of the drug handling store according to the menu on the homepage of the health-related information consultation device. Then, the name of the medicine, the health food, and the name of the health-related product other than the health food are input. The means for retrieving medicines, health foods, and health-related products other than health foods of the health-related information consultation device searches the health-related information file 28, and stores a store code corresponding to the name of the general medicine input from the general medicine master file 53. Ask for. Further, the store code corresponding to the names of the health food and the health related products other than the health food is obtained from the health food master file 62 and the health related product master file 62 other than the health food. Further, the contracted store master file 55 is searched by the obtained store code,
Find the store name, address, etc. from the store code corresponding to the entered drug name, health food product name, and health-related product name.
Output.

FIG. 21 shows the eleventh embodiment of the present invention.
It is a figure showing the device composition (system composition) of the health related information consultation device of the present invention. The health-related information counseling device of the present invention is provided in a company that conducts counseling on health-related information or drug counseling. In addition, contract stores, drug makers / pharmaceutical wholesalers use the Internet to
Open a website for drug consultations, place advertisements through the company's health-related information consultation device, health-related information consultation services,
Can perform drug consultation services, etc.

In FIG. 21, the numbers common to those in FIG. 2 indicate the common parts. Reference numeral 70 is a firewall for preventing unauthorized access. Reference numeral 71 is a WWW server for performing internet communication. A database server 72 has means for searching various files. 73 is an authentication server,
It is provided with encryption means for encryption of members to be encrypted, contract stores, drug makers / pharmaceutical wholesalers, and performs encryption authentication.

Reference numeral 80 denotes various files, which are composed of a health-related information file, a family pharmacy file, a member individual health file (personal chart, etc.), a map file and the like.

FIG. 22 is a twelfth embodiment of the present invention and shows the means possessed by the database server. In the following, each means represents a means by a program.

The database server 72 is a general medicine guide means, a health food guide means, a general medicine and health related products other than health food related to health products related to general users. Guide means, diet supplement guide means, contact lens care product guide means, coupon ticket issuing means, family pharmacy search means, handling store search means.

Further, the database server 72, as means (encrypted means) for the contract store,
Statistical information output means, educational means, academic information service means,
New product information Ordering service means, Coupon number authentication means,
It is equipped with a pharmacy advertisement posting service means and a fax means.

The education means is a means for studying with a personal computer in a quiz type for each theme. For example, when a family pharmacy store wants to study gastrointestinal symptoms,
When a course on the theme of gastrointestinal is selected from the menu screen, questions about the gastrointestinal tract are displayed on the screen in a quiz format, and it is configured to answer. When a series of questions and answers are completed, gastrointestinal medicine And to provide pharmaceutical knowledge. The academic information service means is a database of instruction manuals regarding medicines, and outputs the contents of a corresponding package insert, for example, using medicines as keywords.

Further, the database server 72 has a personal medication history information management means as a means (encrypted means) for members. Further, a new product guide ordering service means is provided for drug manufacturers / pharmaceutical wholesalers (encrypted means).

FIG. 23 is a diagram showing the thirteenth embodiment of the present invention and shows a device configuration required for Internet communication between a user's personal computer and a health-related information consultation device.

In FIG. 23, the numbers common to those in FIGS. 2 and 22 indicate the common parts.

Reference numeral 71 is a WWW server. In the WWW server 71, 110 is a home page transmission means for outputting the home page of the health-related information consultation device 26 to the Internet. Reference numeral 111 is a service selecting means for selecting a service selected by a general user or a contractor. Reference numeral 112 denotes a search request means for the database server, which requests the database server to search for the service selected by the service selecting means. Reference numeral 113 is a retrieval result receiving means for receiving the drug information created as a result of the database server. Reference numeral 114 denotes a health-related information transmitting means, which transmits medicine information as a search result. Reference numeral 115 is a pharmacy advertisement posting service means.

Reference numeral 72 is a database server. In the database server 72, 121 is a search request receiving means, which receives a search request from the WWW server. A search unit 122 searches the database for the service requested by the WWW server. Reference numeral 123 denotes a health-related information creating unit (same as the health-related information creating unit 15 in FIG. 1),
Based on the search result of the search means 122, health-related information such as drug information and health food information is created. 124
Is a search result transmission means for transmitting the created health-related information to the WWW server 71.

An authentication server 73 authenticates whether the user is a member or not. The authentication server 73 includes a contract store member ID authenticating means for authenticating the contract store member ID.

Reference numeral 21 is a personal computer of a general user. Thirteen
1 is an internet means. Reference numeral 132 is a home page receiving means. 133 is a service selection means,
According to the initial menu attached to the home page, a service for consultation on health-related information such as drug consultation is selected. Reference numeral 134 is a consultation information input means for inputting consultation information according to the selected service.

Reference numeral 24 is a personal computer of a contract store. 141 is an internet means. Reference numeral 142 is a home page receiving means. 143 is a service selection means. 144
Is a means for transmitting drug information (medicine handling product information (stock information), discount information, etc.). Reference numeral 145 is a home page transmission means for transmitting the home page of a contractor who accepts health related information consultation such as drug consultation and health food consultation to the Internet.

The operation of the configuration shown in FIG. 23 will be described. (1) The WWW server 71 outputs the drug consultation homepage to the Internet. (2) The personal computer (general user) 21 receives a homepage for health-related information consultation such as drug consultation and health food consultation. (3) The personal computer of the general user selects the desired service from the initial menu on the home page and sends it to the health-related information consultation device 26. (4) Service selection means 1 in the WWW server 71
11 selects the service selected by the general user. (5) In the WWW server 71, the search request means 112 for the database server requests the database server for the search. (6) In the database server 72, the search request receiving means 121 receives the search request from the WWW server. (7) The search means 122 searches the database for the requested service. (8) The health-related information creating unit 123 creates health-related information such as drug information and health food information according to the search result. (9) The search result transmitting means transmits the created medicine information to the WWW server 71. (10) In the WWW server, the health-related information transmitting means 114 transmits the health-related information such as drug information and health food information received from the database server to the personal computer 21 that received the consultation.

The method of communication between the contractor's personal computer 24 and the health-related information consultation device 26 is almost the same as the general user, except that the service to be selected is different.

FIG. 24 shows the fourteenth embodiment of the present invention,
The device configuration required for users who wish to register as members is shown.

In FIG. 24, reference numeral 51 is a personal computer for members. 131 is an internet means. Reference numeral 132 is a home page receiving means. A member application means 136 is attached to the homepage of the health-related information consultation device 26 and is transmitted. Reference numeral 137 is a member ID receiving means. Reference numeral 138 is a member consultation information transmission / reception means.

A communication network 35 is the Internet. 71 is a WWW server. Reference numeral 110 is a home page transmission means. Reference numeral 151 is a means for transmitting information to members. Reference numeral 152 is a means for receiving information from members. Reference numeral 153 is a search request means to the authentication server. 15
An authentication result receiving means 4 receives a notification of the authentication result from the authentication server.

Reference numeral 73 is an authentication server. Reference numeral 161 is a search request receiving means. 162 is a member authentication means.
Reference numeral 163 is an authentication result notifying means. Reference numeral 164 is a member management information file.

Reference numeral 72 is a database server. 172
Is a personal medication history information management means.

The operation of the configuration shown in FIG. 24 will be described. (A) When applying for membership (1) The personal computer 51 receives the home page of the health-related information consultation device 26. (2) On the personal computer 51,
Users who wish to register as members apply for membership from the initial menu. (3) The WWW server 71 receives the membership application from the personal computer 51. (4) The WWW server 71 notifies the search request means 153 to the authentication server of the membership application received from the general user. (5) The authentication server 73 uses the member authentication means 162 to
Issue a member ID and notify the WWW server. further,
Register the new member ID in the member management information file. (6) The WWW server 71 notifies the user of the personal computer 51 of the member ID.

(B) When Member Receives Member Service (1) Receives the homepage of the health-related information consultation device 26. (2) Enter the member ID and password. (3) The WWW server receives the member ID and password,
Request a search from the authentication server. (4) The authentication server 73 searches the member management information file and authenticates whether the received member ID and password are correct. (5) The authentication result notifying unit 163 notifies the WWW server of the authentication result. (6) The WWW server 71 notifies the personal computer 51 of the authentication result. (7) When the member consultation is accepted, the member of the personal computer 51 sends the individual consultation information to the health-related information consultation device 26. (8) The WWW server 71 receives the member consultation and requests the database server 72 for the search. (9) The database server 72 creates personal management information by the personal medication history information management means 172 and sends it to the WWW server 71. (10) The WWW server 71 transmits the personal management information to the personal computer 51 of the member.

Although the embodiments of the present invention have been described above, the contents described as supplementary notes below are included as embodiments.

(Supplementary Note 1) The computer holds the health-related information, receives the consultation from the user of the communication network through the communication network, searches the held health-related information according to the contents of the consultation, and retrieves it. A health-related information consultation reception and response method characterized in that response information is created based on the result and sent to the general user via a communication network.

(Supplementary Note 2) The health-related information is characterized by being drug information about medicines, medical product information about medical supplies, health food information about health foods, and health product information about health products. How to respond to health-related information consultation as described in Appendix 1.

(Supplementary Note 3) The drug information includes medicines, quasi drugs, and herbal medicines, and the medical supplies information includes medical supplies, medical instruments, hygiene materials, contact lens care products, and nursing care products. The health-related information consultation acceptance response method described in Appendix 2.

(Supplementary note 4) Supplementary notes 1, 2, or 3 characterized in that when a user makes a purchase application based on a search result, a coupon number that discounts the purchase price is issued.
How to respond to health related information consultation described in.

(Supplementary Note 5) It is characterized in that it stores map information, searches for a store nearest to the user based on the information about the user regarding the desired product to be input by the user, and sends it to the user. How to respond to health related information consultation as described in Appendix 1, 2, 3 or 4.

(Supplementary note 6) Supplementary note 1, characterized in that the statistical information of the search items used in the search for health-related information is created and transmitted to the dealer, wholesaler and maker.
Health-related information consultation acceptance response method described in 2, 3, 4 or 5.

(Supplementary Note 7) It is characterized in that means for registering as a member by the application of the user through the communication network, and information on the medicines that the member has used in the past and the result of the usage are held, and the history of medicines and meals of the member is managed. Appendix 1, 2, 3, 4, 5
Or the health information related consultation acceptance response method described in 6.

(Supplementary note 8) Supplementary notes 1 and 2, characterized in that information for inputting consultation items is distributed to general users connected to a communication network via the network.
Health-related information consultation acceptance response method described in 3, 4, 5, 6 or 7.

(Supplementary Note 9) Communication means with the communication network, consultation information distribution means for distributing information for inputting consultation items for health-related information to users connected to the communication network, and consultation from users A consultation product that accepts a consultation, a health-related information holding device that holds health-related information, and a response product that searches the health-related information holding device based on the consultation information from the user and returns a product appropriate for the consultation content. It is characterized by comprising a selecting means, an answer information creating means for creating answer information based on a search result of the answer product selecting means, and a sending means for sending the created answer information to a user via a communication network. Health related information consultation device.

(Supplementary note 10) The health-related information consultation device according to supplementary note 9, further comprising means for issuing a coupon number for discounting the purchase price according to a purchase application from a user.

(Supplementary Note 11) In the program used by the computer, the computer is provided with a health-related information holding means for holding health-related information. Information for inputting information consultation items is distributed, a consultation from a user of the communication network is accepted via the communication network, the health-related information holding means is searched according to the contents of the consultation, and the search result is also displayed. A program for executing a health-related information consultation reception and reply method, which has a function of creating reply information in and and sending the reply information to the general user via a communication network.

(Supplementary Note 12) The program according to Supplementary Note 11, which stores a computer program for issuing a coupon number for discounting the purchase price according to a purchase application from a user.

(Supplementary Note 13) Communication means with the communication network, consultation information distribution means for distributing information for inputting consultation items of health-related information to users connected to the communication network, and connection with the communication network. Appropriate to the consultation content by receiving a consultation receiving means for receiving a consultation from the user, a health-related information holding means for holding health-related information, and a search for the health-related information holding means based on the consultation information from the user. An answer product selecting means for answering a product, an answer information creating means for creating answer information based on a search result of the answer product selecting means, and a sending means for sending the created answer information to a user via a communication network. A health-related information consultation reception / answer system characterized by comprising:

(Supplementary Note 14) The health-related information includes drug information regarding medicines, medical product information regarding medical supplies,
The health-related information consultation device according to attachment 9, which is health food information about health foods and health goods information about health goods.

(Supplementary Note 15) The drug information includes medicines, quasi drugs, and herbal medicines, and the medical supplies information includes medical supplies, medical instruments, hygiene materials, contact lens care products, and nursing care products. The health-related information counseling device according to feature 9, which is a feature.

(Supplementary Note 16) It is characterized in that the map information is held, the nearest store of the user is searched based on the information about the purchase desired product entered by the user, and the information is sent to the user. The health-related information consultation device according to supplementary note 9, 14 or 15.

(Additional remark 17) Statistical information of the search items used in the search for health-related information is created and transmitted to the dealer, wholesaler and maker, as described in the additional remark 9, 14, 15 or 16. Health related information consultation device.

(Supplementary Note 18) Means for registering as a member by application of a user through a communication network, holding information on the drug used by the member in the past and the result of use, and managing the drug history of the member. Appendix 9, 14, 15,
The health-related information consultation device described in 16 or 17.

(Supplementary Note 19) The health-related information includes drug information about medicines, medical product information about medical supplies,
The health related information consultation acceptance reply program described in appendix 11, which is health food information about health foods and health goods information about health goods.

(Supplementary Note 20) The drug information includes medicines, quasi drugs, and herbal medicines, and the medical supplies information includes medical supplies, medical instruments, hygiene materials, contact lens care products, and nursing care products. The health related information consultation reception and response program described in Appendix 19.

(Supplementary Note 21) It is characterized in that it stores map information, searches for a store nearest to the user based on the user-related information about the desired product to be input by the user, and sends it to the user. The health-related information consultation acceptance response program described in Appendix 11, 12, 19 or 20.

(Supplementary note 22) Supplementary note 1 characterized in that the statistical information of the search items used in the search for health-related information is created and transmitted to the dealer, wholesaler and maker.
Health related information consultation acceptance answer program described in 1, 12, 19, 20 or 21.

(Supplementary Note 23) A feature is that means for registering as a member through application of a user through a communication network, drug information used by the member in the past, and usage results are held, and the drug history of the member is managed. Appendix 11, 12, 1
Health related information consultation acceptance answer program described in 9, 20, 21 or 22.

(Supplementary Note 24) The health-related information includes drug information regarding medicines, medical product information regarding medical supplies,
The health-related information consultation reception and answer system described in appendix 13, which is health food information about health food and health goods information about health goods.

(Supplementary Note 25) The drug information includes drugs, quasi drugs, and herbal medicines, and the medical supplies information includes medical supplies, medical devices, hygiene materials, contact lens care products, and nursing care products. A featured appendix 24 is a health-related information consultation acceptance response system.

(Supplementary Note 26) A feature of the present invention is that it stores map information, searches for a store nearest to the user based on the information about the user regarding the desired product to be input by the user, and sends it to the user. The health-related information consultation reception and response system described in appendix 13, 24 or 25.

(Supplementary note 27) Supplementary note 1 characterized in that the statistical information of the search items used in the search for health-related information is created and transmitted to the dealer, wholesaler and maker.
Health related information consultation acceptance answer system described in 3,24,25,26.

(Supplementary Note 28) A feature is that means for registering as a member by application of a user through a communication network, and information on the medicines that the member has used in the past and usage results are held, and the history of medication history of the member is managed. Appendix 13, 24, 2
The health-related information consultation reception and answer system described in 5, 26 or 27.

(Supplementary Note 29) In a storage medium storing a program used in a computer, the computer includes health-related information holding means for holding health-related information, and is provided to general users who are connected to a communication network. Information for inputting consultation items for health-related information is distributed via the network, consultations are received from users of the communication network via the communication network, and the health-related information holding means is searched according to the contents of the consultation. A storage medium storing a program for executing a health-related information consultation reception and response method, which has a function of creating response information based on a search result and sending the response information to the general user via a communication network. .

(Supplementary note 30) The storage medium according to supplementary note 29, wherein the program is a program for storing a computer program for issuing a coupon number for discounting the purchase price according to a purchase application from a user.

(Supplementary note 31) In the program, the health-related information is drug information regarding medicines, medical product information regarding medical supplies, health food information regarding health foods, and health product information regarding health supplies. 31. The storage medium according to supplementary notes 29 and 30.

(Supplementary Note 32) In the program, the drug information includes medicines, quasi drugs, and herbal medicines, and the medical supplies information includes medical supplies, medical instruments, hygiene materials, contact lens care products, and nursing care products. The storage medium according to supplementary notes 29, 30, and 31, which is a program including the program. (Supplementary note 33) The program retains map information, searches for a store nearest to the user based on the information about the user regarding the desired product to be purchased entered by the user,
The storage medium according to supplementary notes 29, 30, and 32, which is a program transmitted to a user.

(Supplementary Note 34) The supplementary notes 29 and 30 are characterized in that the program is a program for creating statistical information of search items used in the retrieval of health-related information and transmitting the statistical information to dealers, wholesalers and manufacturers. , 31, 3
The storage medium according to 2 or 33.

(Supplementary note 35) The program is a program for maintaining a member's history of medicine and eating by holding means for registering as a member through application of a user through a communication network, drug information used by the member in the past, and usage results. Appendix 29, 30, 31, 32, 33 or 3 characterized by being
4. The storage medium according to 4.

[0163]

According to the present invention, the user can use the computer device of the user to select the medicine that is suitable for the symptoms or the health foods and health foods that are suitable for the body, without the user having to go to the pharmacy or drugstore. Health related products can be easily made. Furthermore, since a store close to the user who sells the selected medicine, health food, health-related products other than health food or health products can be provided as information, the user can surely obtain the necessary one at the nearest store.

Since the statistical information of the user's search items can be transmitted to the contract store, the contract store can easily obtain valid sales information.

[0165] By registering as a member, a personal medical record of an individual's medical and dietary history information can be secretly created without being known to other users, and drug consultation can be provided, which is an excellent effect on individual health management. is there.

As described above, the present invention makes a great contribution to the health management of general users who use the Internet. Further, according to the present invention, the contract store can similarly provide useful services to the nearest general users via the Internet. As described above, the present invention makes a great contribution to the Internet information society.

The present invention includes the embodiments described below as supplementary notes other than the above-described embodiments.

[Brief description of drawings]

FIG. 1 is a diagram showing a basic embodiment of the present invention.

FIG. 2 is a diagram showing Embodiment 1 of the present invention.

FIG. 3 is a flowchart (1) of the first embodiment of the present invention.
FIG.

FIG. 4 is a flowchart (2) of the first embodiment of the present invention.
FIG.

FIG. 5 is a diagram showing a second embodiment of the present invention.

FIG. 6 is a flowchart (1) of the second embodiment of the present invention.
FIG.

FIG. 7 is a flowchart (2) of the second embodiment of the present invention.
FIG.

FIG. 8 is a diagram showing Embodiment 3 of the present invention.

FIG. 9 is a diagram showing a flowchart according to the third embodiment of the present invention.

FIG. 10 is a diagram showing a fourth embodiment of the present invention.

FIG. 11 is a diagram showing a flowchart according to the fourth embodiment of the present invention.

FIG. 12 is a diagram showing a fifth embodiment of the present invention.

FIG. 13 is a diagram showing a flowchart of the fifth embodiment of the present invention.

FIG. 14 is a diagram showing a sixth embodiment of the present invention.

FIG. 15 is a diagram showing a flowchart according to the sixth embodiment of the present invention.

FIG. 16 is a diagram showing Embodiment 7 of the present invention.

FIG. 17 is a diagram showing an eighth embodiment of the present invention.

FIG. 18 is a diagram showing a flowchart of an eighth embodiment of the present invention.

FIG. 19 is a diagram showing Embodiment 9 of the present invention.

FIG. 20 is a diagram showing Embodiment 10 of the present invention.

FIG. 21 is a diagram showing Embodiment 11 of the present invention.

FIG. 22 is a diagram showing Embodiment 12 of the present invention.

FIG. 23 is a diagram showing Embodiment 13 of the present invention.

FIG. 24 is a diagram showing Embodiment 14 of the present invention.

FIG. 25 is a diagram showing a conventional technique.

[Explanation of symbols]

1: Health related information consultation device 2: User terminal device A 3: User terminal device B 10: Communication means 11: Consultation information distribution means 12: Consultation reception means 13: Health related information search means 13 ': means for updating health-related information 14: Means for holding health-related information 15: Health-related information creation means 35: Communication network

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Tadashi Fujii             3-4-30 Shiba Park, Minato-ku, Tokyo System             Mu Consulting Service Co., Ltd. (72) Inventor Masaki Nakajima             1-403 Kosugicho, Nakahara-ku, Kawasaki-shi, Kanagawa             Local Fujitsu Limited Science             In the laboratory

Claims (9)

[Claims] 1. A computer holds health-related information, receives a consultation from a user of the communication network via the communication network, searches the held health-related information according to the contents of the consultation, and retrieves the search result. A health-related information consultation reception and response method characterized in that answer information is created based on the original information and sent to the general user via a communication network. 2. The health-related information consultation reception and response method according to claim 1, wherein a coupon number discounting the purchase price is issued when the user makes a purchase application based on the search result. 3. A feature that the map information is held, the nearest store of the user is searched based on the information about the user about the desired product to be input by the user, and the information is transmitted to the user. How to respond to health-related information consultation as described in item 1 or 2. 4. The health-related information according to claim 1, wherein statistical information of search items used in the search for health-related information is created and transmitted to a store, a wholesaler, and a manufacturer. Consultation reception and answer method. 5. A means for registering a member by application of a user through a communication network, holding health-related information used by the member in the past, and a use result, and managing the drug history of the member. The method for accepting and accepting health-related information consultations described in 1, 2, 3 or 4. 6. A communication means with a communication network, a consultation information distribution means for distributing information for inputting consultation items of health-related information to users connected to the communication network, and a consultation from the user. Consultation receiving means, health-related information holding means for holding health-related information, and answer product selection means for searching the health-related information holding means based on the consultation information from the user and answering an appropriate product for the consultation content And a reply information creating means for creating reply information based on the search result of the reply product selecting means, and a sending means for sending the created reply information to the user via the communication network. Related information Consultation device. 7. In a program used by a computer, the computer comprises health-related information holding means for holding health-related information, and a general user who is connected to a communication network can receive the health-related information via the network. Information for inputting consultation items is distributed, a consultation from a user of the communication network is accepted via the communication network, the health-related information holding means is searched according to the contents of the consultation, and based on the search result. Create answer information,
A program for executing a health-related information consultation reception and reply method, which is provided with a function of sending it to the general user via a communication network. 8. A communication means for communicating with a communication network, a consultation information distributing means for distributing information for inputting consultation items of health-related information to users connected to the communication network, and a use connected to the communication network. The consultation acceptance means for accepting consultations from users, the health-related information retention means for retaining health-related information, and the health-related information retention means searched based on the consultation information from the user to find an appropriate product for the consultation content. An answer product selecting means for answering, an answer information creating means for creating answer information based on the search result of the answer product selecting means, and a sending means for sending the created answer information to the user via the communication network. A health information related consultation and response system. 9. A storage medium storing a storage medium storing a program for use in a computer, the computer comprising health-related information holding means for holding health-related information, which is generally connected to a communication network. Information for inputting consultation items for health-related information is distributed to users via the network, consultations from users of the communication network are accepted via the communication network, and the health-related information is retained according to the contents of the consultation. Stores a program that executes a health-related information consultation reception / answer method characterized by having a function of searching means, creating reply information based on the search result, and sending the reply information to the general user via a communication network. Storage medium.