JP2003125108A - Crisis management network for people needing care - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a contact method on emergency for people needing protection and nursing such as elderly people living alone. SOLUTION: An IC telephone card and a card reader attached phone are distributed to users' home according to the result of investigation of the nursing care levels and each user needing nursing care has only to insert the card to the phone or to approach the phone to automatically make a contact with the organs concerned. Each user uses the methods above to periodically make a contact with the organs concerned, and when receiving no periodic contact, the organs concerned discriminate it to be occurrence of emergency and take necessary measures. Further, when each user makes a contact with the organs concerned as required, the user takes a contact with the organs concerned by using the method above. Moreover, employing a phone compatible with the L-mode for the card reader attached phone can enhance the convenience.

Description

Detailed Description of the Invention

[0001]

TECHNICAL FIELD The present invention relates to an elderly person living alone,
It concerns an emergency contact system for people at home who need protection or care.

[0002]

2. Description of the Related Art With the declining birthrate and the progress of nuclear families, the number of people who need protection and care at home has increased, and this has become a problem that society as a whole must address. As part of this measure, 20
Although the long-term care insurance system started in fiscal 2000, the system is not fully functioning as a long-term care system due to various problems due to insufficient penetration of the system.

That is, in addition to the problem that the degree of long-term care required varies depending on the person who makes the certification, and the certification procedure itself is delayed, the service is not free, so it is difficult for the economically weak to use. There is also an aspect. Also, as an extreme example, there have been criminal acts that abused the position of a care manager.

In particular, in the case of an elderly living alone, lack of facilities and helpers, even if daily and continuous care is required,
For economic reasons, there are cases in which people do not always receive sufficient care, and sudden death occurs without anyone being aware of it, leading to death. In such a case, it is often the case that life can be sufficiently saved by appropriate measures at an early time.

[0005]

SUMMARY OF THE INVENTION Therefore, the technical problem of the present invention is to provide urgent care and medical treatment to persons who do not have a caregiver except when a helper or the like is visiting, such as an elderly person living alone. The purpose is to provide a method for immediately contacting relevant organizations when a necessary situation occurs.

[0006]

The present invention uses the existing infrastructure, that is, a telephone line, as a method for coping with the above-mentioned problems, and when the user suddenly becomes ill, the user himself / herself minimizes It was made as a result of examining the method of contacting the necessary organization with limited physical movements.

That is, according to the present invention, an IC telephone card in which a telephone number of a related organization is registered in advance is inserted into or brought close to a card reader of a telephone to automatically provide protection or care for people. It is a crisis management network characterized by contacting relevant organizations.

Further, according to the present invention, in the above-mentioned crisis management network, when the user inserts or approaches the IC telephone card into a card reader, regular contact is made to relevant organizations, and the regular contact is made. It is a crisis management network characterized by executing the required procedures by the related organizations, judging that an abnormal situation has occurred in the user when there is not.

The present invention is also the crisis management network, wherein the telephone has a function of notifying the communication destination of the location information of the telephone and the like.

Further, the present invention is the crisis management network, wherein the telephone is compatible with the L mode in the crisis management network.

Further, the present invention is characterized in that, in the above-mentioned crisis management network, the relevant organizations include at least one of a department under the jurisdiction of a local government, a hospital, a fire station, a nursing center, and a welfare officer. It is a crisis management network.

[0012]

According to the present invention, an IC telephone card in which a telephone number of an institution which needs to be contacted is registered in advance and a telephone which can use the IC telephone card are distributed by a local public body or the like to the elderly living alone so that they can be contacted. To build a network of. In this way, when the people who receive the distribution need to make an emergency contact, the relevant organization can be automatically called only by inserting or bringing the IC telephone card into the card reader of the telephone.

Moreover, since the location information of the telephone can be notified to the communication destination, the receiving side can take appropriate measures even if the telephone call is completely impossible due to the illness. Further, the IC telephone card is not limited to a non-contact type one, but since the non-contact type IC telephone card currently used has an expiration date, it needs to be replaced regularly. Helpers and welfare officers will be in charge, which will lead to care for the elderly living alone.

By using the L mode telephone,
It is possible to display various information on the display of the telephone, which can improve the convenience of the user and confirm that the contact with the department in charge of the local government is ensured, giving the user a sense of security. Can be given.

[0015]

BEST MODE FOR CARRYING OUT THE INVENTION Next, an embodiment of the present invention will be described with reference to the drawings.

FIG. 1 is a flow chart showing an example of the operation method of the crisis management network of the present invention. FIG. 2 is a diagram showing an example of the crisis management network of the present invention. In FIG. 2, 201 is a department under the jurisdiction of a local public entity, 202 is a user's home that requires protection or care, and 203 is
C telephone card, 204 is L mode telephone, 205
Is a nursing center, 206 is a fire department, 207 is an emergency hospital,
Reference numeral 208 denotes a public welfare officer.

In the crisis management network of the present invention, first, the department 201 in charge of a local public body conducts an investigation and authorization of a user's degree of long-term care etc. through a private care manager or the like. Based on the result, the jurisdiction 201 of the local government distributes the IC telephone card 203 and the L-mode telephone 204 to the user home 202.

The user uses these to make on-time contact with the department in charge of the local government, but the IC telephone card 2
03 and the L-mode telephone 204 are distributed, the contact time zone is notified to each user. For example, user A
From 13:30 to 14:00, user B goes from 14:00 to 1
By allocating the contact time zone in advance such as 4:30, it is possible to prevent congestion on the receiving side.

There are cases where the user forgets to contact him, but the department 201 in charge of the local public entity immediately contacts the user's home 202 if there is no contact from the user. If there is any response, the department 201 having jurisdiction over the local government will take action according to the content. If there is no response, determine that some kind of abnormality has occurred or that the user has fallen into a serious medical condition and take necessary measures. Specifically, it is necessary to contact the nearest fire station 206 to dispatch an emergency team.

When the user needs care or medical care due to sudden illness or the like, the IC telephone card 203 is inserted into the card reader of the L-mode telephone 204 and the department 201 of the local government is contacted. Take The contacted party takes necessary measures in response to the user, but in some cases the user may not be able to respond.

In that case, the user is also judged to be in a serious condition and necessary measures are taken. Even when the user cannot make a response by telephone, in addition to the function of notifying the location information of the telephone set from the transmitting side to the receiving side, reverse detection from the receiving side is possible, so that it is possible to respond immediately.

On the other hand, if the user can respond by telephone, necessary measures will be taken according to the contents. In particular,
If only care is needed, a helper will be dispatched, if medical care is required, a doctor will be dispatched, and in case of serious injury or illness, an ambulance will be dispatched.

In addition, the current non-contact type IC telephone card has an expiration date set regardless of the callable frequency in order to correspond to the security upgrade.
This requires regular replacement, but in many cases
Since the user cannot go out freely, the helper of the care center 205 here goes to the user's home 202 and performs the procedure on his behalf. This is useful as part of user care.

[0024]

As described above, by operating the crisis management network of the present invention, it becomes possible to efficiently protect and care for the elderly living alone, and also to satisfy the user regarding mental care. It is possible to improve. Further, in the above-mentioned embodiment, the relay of the communication is the department in charge of the local public body, but it may be outsourced to a private care center, for example.

[Brief description of drawings]

FIG. 1 is a flowchart showing an example of a method of operating a crisis management network according to the present invention.

FIG. 2 is a diagram showing an example of a crisis management network of the present invention.

[Explanation of symbols]

201 Department of local government 202 User home (needs protection and care) 203 IC telephone card 204 L mode telephone 205 Nursing center 206 Fire Department 207 Emergency hospital 208 Public Welfare Committee

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Claims (5)

[Claims] 1. A telephone number of a relevant organization is registered in advance.
A crisis management network characterized in that when a user inserts or approaches a C telephone card into a card reader of a telephone, the related institutions are automatically contacted for people who need protection or care. 2. The crisis management network according to claim 1, wherein when the user inserts the IC telephone card into or near a card reader, the IC telephone card is contacted with related organizations on a regular basis, and the periodic contact is made. A crisis management network that determines that an abnormal situation has occurred in a user when there is not, and the related organizations carry out the required procedures. 3. The crisis management network according to claim 1 or 2, wherein the telephone has a function of notifying a communication destination of position information of the telephone and the like. 4. The crisis management network according to claim 1, wherein the telephone is compatible with the L mode. 5. The crisis management network according to any one of claims 1 to 4, wherein the relevant organization is at least one of a department in charge of a local government, a hospital, a fire station, a nursing center, and a welfare officer. A crisis management network characterized by being included.