JP2003115021A - Electronic business transaction system and its method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an electronic business transaction system for identifying a customer by the telephone number or mail address of a portable telephone set or a fixed telephone set. SOLUTION: In the electronic business transaction system enabling a customer to select a commodity in a retail store, require to purchase the commodity and pay the price of the commodity by a credit card, a store terminal 3 identifies the customer by allowing a customer number reading means 5 to read out the telephone number or mail address of the portable telephone set 1 which is displayed as numerals, characters and/or a bar code by a present station number display means 2 through a scanner 4 in the terminal 3. In the electronic business transaction system enabling the customer to select a commodity in a store on the Internet, require to purchase the commodity and pay the price, the store terminal 3, the customer's fixed telephone set 13, a customer terminal 11, and a customer's transaction bank 14 are mutually connected through a communication line and the terminal 3 identifies the customer on the basis of the telephone number or mail address of the fixed telephone set 13.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic commerce system for electronically conducting commerce, and in particular, confirms a customer by his or her own cell phone number or mail address of a fixed telephone. The present invention relates to an electronic commerce system to be carried out.

[0002]

2. Description of the Related Art In a conventional electronic commerce system for conducting electronic commerce, when a product is purchased through a salesclerk of a retail store with a credit card, the store terminal reads data from an IC card, a magnetic card or the like. By
After confirming the validity of the card, the person who brought the card was regarded as the card holder. Further, when purchasing a product at a store on the Internet, the store terminal confirms the identity of the customer based on the customer information such as the address, name, and credit number received together with the order information instructing the content of the order.

[0003]

Although the validity of the card can be confirmed at the store terminal of the conventional retail store described above, it is not possible to confirm whether the person who brought the card is a true cardholder. . Further, in a store on the Internet, there is a possibility that a credit number or the like may be illegally used by a third party by being intercepted when transmitting customer information from the customer terminal to the store terminal.

Therefore, the present invention has been made in order to solve the above-mentioned problems, and the customer confirmation is performed by the customer's mobile telephone or the fixed telephone's own telephone number or mail address. At a retail store, the customer confirms the customer with the mobile phone brought by the customer, and payment at the retail store using the mobile phone as a wallet becomes possible. Further, it is not necessary for a store on the Internet to confirm the customer with the credit number, and to provide electronic commerce that can prevent the leakage of the credit number.

[0005]

The electronic commerce relating to the invention according to claim 1 comprises own station number display means for displaying the telephone number of the own station or the mail address on the display by numbers, characters and bar codes. It is equipped with a mobile phone and a store terminal equipped with a customer number reading means for reading the telephone number of its own station or the mail address displayed on the display of the mobile phone through a scanner, and the customer selects a product at a retail store. In the electronic commerce system that wants to purchase and pay the price by credit, the own phone number of the mobile phone displayed by the own number display means by numbers, characters, bar code, or mail address Is read by the customer number reading means via the scanner of the store terminal, and the store terminal confirms the customer. And it is characterized in rollers.

In such electronic commerce, the customer number reading means reads the telephone number or mail address of the own station displayed on the display of the mobile telephone by the own number display means through the scanner, The customer can be confirmed by the telephone number or e-mail address registered with the mobile phone carrier, and the credit card can be used to pay at retail stores using the mobile phone as a wallet.

[0007] Further, the store terminal business operator can entrust the collection of the product price to the mobile phone business operator. In this case, the mobile phone business operator collects the product price together with the call charge, thereby reducing the amount of the product. The product price can be collected without compensating the cost.

Further, by displaying the telephone number or mail address of the own station in the form of numbers, characters and bar codes,
It can be read with numbers, letters, and bar code scanners, and can be read by the immediate store terminals installed in retail stores.

The electronic commerce relating to the invention of claim 2 is the invention of claim 1, wherein the store terminal includes information such as a customer's name and address, and the mobile phone's own telephone number or mail. It is provided with a customer information accumulating means for accumulating an address as customer information in advance, and the customer information accumulated in the customer information accumulating means coincides with the telephone number of the own station of the mobile phone read by the customer number reading means or a mail address. When the result is obtained, the store terminal confirms the customer.

In such electronic commerce, the telephone number or mail address of the own station of the mobile telephone read by the customer number reading means coincides with the customer information stored in the customer information storage means of the store terminal. When the result is obtained, the store terminal can confirm the customer.

According to the third aspect of the present invention, an electronic commerce is provided with a customer confirmation transmitting means for transmitting to the store terminal for confirming the customer, and the mobile telephone of the own station of the mobile phone read by the customer number reading means. Based on a telephone number or an email address, the customer confirmation transmission means transmits a call for confirming the customer or an email to the mobile phone,
The store terminal confirms the customer by the mobile phone receiving a call or an email.

[0012] In such electronic commerce, the store terminal can confirm the customer by the call for confirming the customer transmitted by the customer confirmation transmitting means or by receiving the mail by the mobile phone. . Further, the salesclerk of the retail store can confirm the customer again by the ringtone, the incoming lamp, or the incoming mail received by the mobile phone.

In the electronic commerce according to the invention of claim 4, a store terminal, a customer fixed telephone, a customer terminal, and a customer transaction bank are connected via communication lines, respectively, and the customer sells a product at a store on the Internet. In the electronic commerce system that chooses to purchase and pays the price, the customer terminal is the telephone number of the customer's fixed telephone including the customer's name, address, etc., or mail. A customer is provided with an own station number transmitting means for transmitting an address to the shop terminal as information for confirming the customer, and the shop terminal receives the information for confirming the customer transmitted by the own station number transmitting means. A call for confirming the customer based on the number receiving means and the telephone number of the own station of the customer fixed telephone or the mail address received by the customer number receiving means, or From the customer transaction bank, the customer confirmation transmission means for transmitting the information to the customer fixed telephone, the customer information transmission means for transmitting the information for confirming the customer received by the customer number reception means to the customer transaction bank, Customer confirmation result receiving means for receiving the confirmation result of the transmitted customer, the customer transaction bank, customer information receiving means for receiving the information for confirming the customer transmitted by the customer information transmitting means, The customer information accumulating means preliminarily accumulating the customer's fixed telephone's own telephone number including the information such as the customer's name and address, or the mail address as the customer information, and the customer received by the customer information receiving means are confirmed. The customer information accumulating unit confirms the customer based on the information for storing the result and transmits the confirmation result to the store terminal. It is intended to.

In the electronic commerce according to the invention of claim 5, a store terminal, a fixed customer telephone, a customer terminal, and a customer transaction bank are connected via a communication line, respectively, and the customer sells goods at a store on the Internet. In the electronic commerce system that chooses to purchase and pays the price, the customer terminal is the telephone number of the customer's fixed telephone including the customer's name, address, etc., or mail. The address is transmitted to the shop terminal as information for confirming the customer, and the shop terminal fixes the customer based on the telephone number of the own station of the customer fixed telephone or the mail address transmitted from the customer terminal. A telephone call to confirm the customer or an email is sent to the telephone number of the local station of the telephone or an email address, and the customer fixed telephone makes a call,
Alternatively, the customer can be confirmed by receiving an email, and the customer's fixed telephone number including the customer's name, address, and other information, or the email address can be used as the information for confirming the customer. Send to the bank, the customer bank, the customer's own telephone number of the customer fixed telephone including the information such as the customer's name, address, etc. sent from the store terminal, or the email address and the customer stored in advance When a result in which the information matches is obtained, the customer is confirmed and the information result is transmitted to the shop terminal.

In the inventions according to claims 4 and 5, in such electronic commerce, the store terminal confirms the customer by the telephone number or the mail address of the own station of the customer fixed telephone transmitted from the customer terminal. , Or the mail is transmitted, and the customer fixed telephone receives the call for confirmation of the customer or the mail, whereby the shop terminal can confirm the customer.

Further, by confirming the customer by the telephone number or mail address of the fixed station of the customer fixed telephone, the confirmation of the customer by the credit number becomes unnecessary, and the customer terminal intercepts when transmitting to the store terminal. In this case, it is possible to prevent the credit number from being leaked to a third party.

More specifically, the shop terminal confirms the customer by the own station number of the customer fixed telephone, and further, when the customer fixed telephone receives a call for confirmation of the customer or mail, the customer terminal again confirms the customer. The store terminal can confirm the customer.

That is, when the customer sends the telephone number of his or her own fixed telephone or the mail address to the store terminal, the fixed telephone of the other person receives the call for confirmation of the customer or the mailer, and this is received. Can immediately know that his own telephone number or mail address of the fixed telephone has been misused.

[0019]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described based on examples with reference to the drawings.

1 and 2 show the configuration of the electronic commerce system according to the first embodiment. In FIG. 1, this electronic commerce system has its own station number display means 2 for displaying its own telephone number or mail address (hereinafter referred to as its own number) on the display by numbers, characters and bar codes.
And a store terminal 3 having a customer number reading means 5 for reading the own station number displayed on the display of the mobile phone 1 via a canner 4.
The confirmation of the customer in the electronic commerce is performed by the own station number of the mobile phone 1.

The mobile phone 1 displays its own station number on the display by means of the own station number display means 2 in the form of numbers, characters, and bar codes, and the store terminal 3 displays its own station number display means 2 of the mobile station 1. The customer number reading means 5 reads the own station number displayed in numbers, characters, and a bar code by the customer number reading unit 5 through the scanner 4 to obtain the own station number of the mobile phone 1 registered with the mobile phone operator. The store terminal 3 confirms the customer.

Further, by confirming the customer by the own station number displayed on the display of the mobile phone 1, it becomes possible to pay by credit at a retail store using the mobile phone 1 as a wallet.

Further, since the own station number is displayed on the display of the portable telephone 1 by letters, numbers and bar code, it can be read by an existing store terminal which can read letters, numbers and bar code.

2 is a diagram in which the store terminal 3 shown in FIG. 1 is provided with a customer information storage means 6 and a customer confirmation transmission means 7. The customer information storage means 6 stores the customer's name, address, etc. The own station number of the mobile phone 1 including information is stored in advance as customer information, and the result that the customer information accumulated in the customer information accumulating unit 6 and the own station number read by the customer number reading unit 5 match When obtained, the store terminal 3 confirms the customer.

Further, the customer confirmation transmitting means 7 is based on the own station number read by the customer number reading means 5.
The store terminal 3 confirms the customer by transmitting a call or an email for confirming the customer to the mobile phone 1 and receiving the call or the email by the mobile phone 1.
In addition, a clerk of a retail store (not shown) again uses the ring tone of the mobile phone 1, the incoming lamp, or the incoming mail to
Confirm the customer.

3 and 4 are flow charts showing the electronic commerce method according to the first embodiment. In FIG. 3, when a customer selects a product at a retail store and wishes to purchase it and pays for it by credit, the mobile phone 1 displays its own number on its display by its own number display means 2 ( Step S1).

The store terminal 3 reads the own station number displayed on the display of the portable telephone 1 by the customer number reading means 5 and confirms the customer (step S2).

In FIG. 4, when a customer selects a product at a retail store and wishes to purchase it and pays for it by credit, the mobile phone 1 displays its own number on its display by its own number display means 2. Display (step S1).

The store terminal 3 reads the own station number displayed on the display of the mobile phone 1 by the customer number reading means 5 (step S2).

Next, when a result is obtained in which the own station number read by the customer number reading means 5 and the customer information stored in the customer information storage means 6 are obtained, the customer is confirmed (step S3).

Further, the customer confirmation transmission means 7 transmits a call for confirming the customer or a mail to the mobile phone 1 based on the own station number read by the customer number reading means 5 (step S4).

The mobile phone 1 receives the call for confirming the customer or the mail transmitted by the customer confirmation transmitting means 7 (step S5).

The shop terminal 3 confirms the customer by the mobile phone 1 receiving a call or a mail to confirm the customer (step S6).

FIG. 5 shows the configuration of the electronic commerce system according to the second embodiment. In FIG. 5, the same parts as those in FIGS. 1 and 2 are designated by the same reference numerals, and the description thereof will be omitted. In this electronic commerce system, a customer selects an item at a store on the Internet and desires to purchase the product, and pays the price in the store terminal 3 and a fixed customer telephone 13 in FIG. The customer terminal 11 and the customer transaction bank 14 are connected via communication lines, respectively, and the confirmation of the customer involved in the electronic commerce is confirmed by the telephone number of the own station of the fixed customer telephone 13 or the mail address (hereinafter referred to as the own number). And)).

The customer terminal 11 comprises own station number transmitting means 12 for transmitting the own station number of the customer fixed telephone 13 including information such as name and address of the customer to the store terminal 3 as information for confirming the customer. is doing.

The store terminal 3 receives the own station number of the customer fixed telephone 13 including the information such as the customer's name and address transmitted by the own station number transmitting means 12 as information for confirming the customer. Customer number receiving means 9 and the fixed customer telephone 1 received by the customer number receiving means 9
Call to confirm the customer based on the own number of 3
Alternatively, a customer confirmation transmission means 7 for transmitting an email to the customer fixed telephone 13, and a customer information transmission means 8 for transmitting information for confirming the customer received by the customer number reception means 9 to the customer transaction bank 14. The customer confirmation result receiving means 10 for receiving the customer confirmation result transmitted from the customer transaction bank 14.

The customer transaction bank 14 receives the customer information receiving means 16 for receiving the information for confirming the customer transmitted by the customer information transmitting means 8, and the customer including the information such as the name and address of the customer. On the basis of the customer information accumulating means 6 in which the own station number of the fixed telephone 13 is previously accumulated as customer information, and the information received by the customer information receiving means 16 for confirming the customer, the customer information accumulating means 6 identifies the customer. The customer confirmation result transmitting means 15 for confirming and transmitting the confirmation result to the shop terminal 3 is provided.

An electronic commerce method in the electronic commerce system described above will be described. In the customer terminal 11, the own station number transmitting means 12 transmits the own station number of the customer fixed telephone 13 including information such as the customer's name and address to the store terminal 3.

The store terminal 3 is based on the own station number of the customer fixed telephone 13 transmitted from the own station number transmitting means 12 of the customer terminal 11 to the customer number receiving means 9, and the customer confirmation transmitting means. 7 is the customer fixed telephone 13
A call or email for confirming the customer is sent to the own station number, and the fixed mobile phone 13 confirms the customer by receiving the call or the email.

Further, as the information for the customer information transmitting means 8 to confirm the customer, the customer fixed telephone 13 including the information such as the name and address of the customer in the customer information receiving means 16 of the customer transaction bank 14. Send your own station number.

The customer transaction bank 14 is stored in the customer information storage means 6 and the own station number of the customer fixed telephone 13 including the information such as the name and address of the customer received by the customer information reception means 16. When a result in which the customer information matches is obtained, the customer is confirmed, and the customer confirmation result transmitting means 15 transmits the information result to the customer confirmation result receiving means 10 of the customer terminal 11.

The shop terminal 3 confirms the customer based on the information result received by the customer confirmation result receiving means 10.

FIG. 6 is a flow chart showing the electronic commerce method of the second embodiment. In FIG. 6, a customer selects a product at a store on the Internet, wishes to purchase the product, and pays for the purchase. In the electronic commerce system, the store terminal 3, the customer fixed-line telephone 13, the customer terminal 11,
The customer bank 14 is connected to each other via a communication line, and the customer terminal 11 uses the own station number transmission means 12 as information for confirming the customer to the store terminal 3 such as the customer's name and address. The own station number of the customer fixed portable device 13 including the above is transmitted (step S11).

In the shop terminal 3, the customer number receiving means 9 receives the own station number (step S12), and based on the own station number of the customer fixed telephone 13, the customer confirmation transmission means 7 operates the customer fixed telephone. A call or email for confirming the customer is sent to the own station number (step S13).

The fixed customer telephone set 13 receives a call or mail for confirming the customer (step S1).
4) The store terminal 3 confirms the customer by the mobile phone receiving a call or an email (step S1).
5).

Further, in the store terminal 3, the customer information transmitting means 8 transmits its own station number to the customer transaction bank 14 (step S16).

In the customer transaction bank 14, the customer information receiving means 16 receives the own station number (step S17), and the own station number received by the customer information receiving means 16 and the customer stored in the customer information accumulating means 6 When a result in which the information matches is obtained, the customer is confirmed (step S18), and the customer confirmation result transmitting means 15 transmits the customer confirmation result to the store terminal 3 (step S19).

The shop terminal 3 confirms the customer based on the customer confirmation result received by the customer confirmation result receiving means 10 (step S20).

The above embodiment is an example for explaining the present invention, and is not intended to limit the present invention only to these embodiments.

For example, in the first and second embodiments, the own number read by the customer confirmation information reading means is stored, for example, the customer number storage means, and the identifier for uniquely identifying the customer information is generally used. It is included in typical electronic commerce, and is omitted here without being shown in the figure.

In the second embodiment, the customer is confirmed by the own station number of the customer fixed telephone, but it is also possible to confirm the customer by the own station number of the mobile telephone.

In the customer confirmation call transmitted from the store terminal, it is confirmed again that the customer has purchased the product. For example, by pressing the 1 key of the dial button according to the voice guidance, a signal is sent from the fixed telephone to the store terminal. You may make it transmit.

Further, it is confirmed again that the customer has purchased the product in the customer confirmation mail sent from the store terminal, for example, by writing the return mail address and sending the mail from the fixed telephone to the shop terminal. You may

Further, the customer terminal has own station number transmitting means for transmitting the own station number of the customer fixed telephone to the store terminal, but inputs the own station number in the order information instructing the contents of the order at the store. You may do it.

[0055]

As described above, in the electronic commerce according to the first embodiment of the present invention, the customer can be confirmed by the telephone number or the mail address of the own station of the mobile phone.

Further, it becomes possible to pay by using credits as a mobile phone instead of a wallet.

Further, by confirming the customer by his / her own telephone number or mail address, it becomes unnecessary to confirm the customer by the credit number, and the credit number can be prevented from being leaked.

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration of an electronic commerce system according to a first embodiment of the present invention.

FIG. 2 is a block diagram showing a configuration of an electronic commerce system according to the first embodiment of the present invention.

FIG. 3 is a flow chart showing an electronic commerce method according to the first embodiment of the present invention.

FIG. 4 is a flow chart showing an electronic commerce method according to the first embodiment of the present invention.

FIG. 5 is a block diagram showing a configuration of an electronic commerce system according to a second embodiment of the present invention.

FIG. 6 is a flow chart showing an electronic commerce method according to a second embodiment of the present invention.

[Explanation of symbols]

1 mobile phone 2 Own number display means 3 store terminals 4 scanner 5 Customer number reading means 6 Customer information storage means 7 Customer confirmation sending means 8 Customer information transmission means 9 Customer number receiving means 10 Customer confirmation result receiving means 11 Customer terminal 12 Own number transmission means 13 Customer fixed telephone 14 Customer Bank 15 Customer confirmation result transmission means 16 Customer information receiving means

Claims (5)

[Claims] 1. A mobile phone equipped with a local number display means for displaying a telephone number or mail address of the local station on a display by numbers, characters, and a bar code, and a local telephone displayed on the display of the mobile telephone. An electronic commerce that includes a store terminal equipped with a customer number reading means for reading a telephone number or an e-mail address through a scanner, a customer selects a product at a retail store, desires to purchase the product, and pays the price with credit. In the system, the customer number reading means, through the scanner of the store terminal, displays the telephone number of the own station of the mobile phone, which is displayed in numbers, characters, or a bar code by the own station number display means, or the mail address. An electronic commerce system characterized in that the store terminal confirms the customer by reading.
And electronic commerce method. 2. The customer information accumulating means for accumulating in advance the customer's own telephone number of the mobile phone including the information such as the customer's name and address, or the mail address in the store terminal as the customer information. The store terminal confirms the customer when the result that the customer information accumulated in the accumulating means and the own telephone number of the mobile phone read by the customer number reading means or the mail address is obtained is obtained. The electronic commerce system and the electronic commerce method according to claim 1. 3. The store terminal is provided with a customer confirmation transmission means for transmitting a customer confirmation, and based on the telephone number of the own station of the mobile telephone or the mail address read by the customer number reading means, The customer confirmation transmitting means transmits a call or email for confirming the customer to the mobile phone, and the mobile phone receives the call or the email, whereby the shop terminal confirms the customer. An electronic commerce system and an electronic commerce method according to claim 1. 4. A store terminal, a customer fixed telephone, a customer terminal, and a customer bank are connected via communication lines, respectively, and the customer selects a product at a store on the Internet and wishes to purchase the product. In the electronic commerce system that pays the price, the customer terminal uses the telephone number of the fixed station of the customer fixed telephone including information such as the customer's name and address, or the mail address as information for confirming the customer. A customer number receiving means for transmitting the information for confirming the customer transmitted by the own station number transmitting means, and a customer number receiving means for transmitting the information to the store terminal. Based on the telephone number of the local station of the customer fixed telephone or the email address received by
Customer confirmation transmitting means for transmitting a call or email to confirm the customer to the customer fixed telephone, and customer information transmission for transmitting information for confirming the customer received by the customer number receiving means to the customer transaction bank Means, and customer confirmation result receiving means for receiving the confirmation result of the customer transmitted from the customer transaction bank, the customer transaction bank, the information for confirming the customer transmitted by the customer information transmission means. Customer information receiving means for receiving, customer information accumulating means for accumulating in advance the customer's fixed telephone's own telephone number including the customer's name, address, etc., or mail address as customer information, and the customer information receiving Based on the information for confirming the customer received by the means, the customer information accumulating means confirms the customer and sends the confirmation result to the store terminal. Electronic commerce system, characterized by comprising a transmission unit. 5. A store terminal, a customer fixed telephone, a customer terminal, and a customer bank are connected via communication lines, respectively, and a customer selects a product at a store on the Internet and desires to purchase it. In the electronic commerce system that pays the price, the customer terminal uses the telephone number of the fixed station of the customer fixed telephone including information such as the customer's name and address, or the mail address as information for confirming the customer. Send to the store terminal, the store terminal, based on the telephone number of the own station of the customer fixed telephone or the email address transmitted from the customer terminal, the telephone number of the own station of the customer fixed telephone, or mail A call or email for confirming the customer is sent to the address, and the customer fixed telephone confirms the customer by receiving the call or the email. Send the customer's fixed telephone number including the information such as name and address to the customer transaction bank as information for confirming the customer, or the mail address of the customer fixed telephone from the store terminal. When the customer's own telephone number of the customer fixed telephone including the information such as the customer's name and address sent, or the result of matching the customer information stored in advance with the mail address, the customer is confirmed, The electronic commerce method according to claim 4, wherein the information result is transmitted to the store terminal.