JP2003108693A - Service providing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a service providing system capable of reducing any labor or personnel expenses for the operation and maintenance work of a system, and enhancing convenience and system safety. SOLUTION: A certification proof preliminarily issued from a self-governing body system 21 to information terminal equipment 41, and preserved in an agency organization center 50 is attached to a service application from the information terminal equipment 41, and a service agency application is made from the agency organization center 50 through a network 11 to the self- governing system 21 so that the information terminal equipment 41 and the self-governing body 21 can be prevented from being directly put in a data connection state through the network 11 when the service application is made.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a service agency that applies a service to a service provider on behalf of a service client and, if necessary, delivers service results to the service client on behalf of the service provider. The present invention relates to a service providing system including. In particular, the present invention relates to a service providing system suitable for delivering service results such as issuance of various certificates in local governments, lending of facility tools such as keys and tools based on facility use reservations of local governments or non-local governments.

[0002]

2. Description of the Related Art As an example of a conventional system for delivering service results to a service client, there is a service providing system of a local government that issues various certificates such as a resident's card and a seal stamp certificate to residents. In this municipal service provision system,
An automatic issuing machine for issuing certificates is installed in the government building or in the on-site organization, and when the residents as the service requester request the local government as the service provider to issue the desired certificate with this automatic issuing machine, it will be automatically issued. The machine receives the information necessary for the issuance of the certificate desired by the residents via the network from the host computer of the local government that stores the information necessary for issuing various certificates, and based on this, Certificates are issued to residents.

However, since this automatic delivery machine is installed by a local government and is directly connected via a network to the host computer of the local government in which the information necessary for issuing various certificates is stored, its safety and maintenance. Due to the above, the installation location was limited to the place where the staff could see, such as inside the municipal office or the agency, and the service provision time was limited to the opening hours of the window of the municipality or the agency.

Therefore, the residents cannot use the automatic issuing machine during the hours when the staff of the local government or the office of the branch office does not have any staff, and during this period, the automatic issuing machine cannot receive the service of issuing various certificates.

Further, if the service provided by the service providing system of the local government is, for example, a service for accepting reservations for use of local government facilities instead of the service for issuing various certificates, a reservation can be made (that is, When the facility results such as keys and tools that are supposed to be returned after use have to be lent (required to be issued) to the residents, who are permitted to use the facility, as a result of the service. There is.

In such a case, from the start time of use to the end time of use on that day, the staff of the local government or facility needs to be packed with staff in preparation for lending and returning facility equipment. In addition, the inhabitants will have to borrow facility equipment or return the equipment that they have already borrowed according to the opening hours of the window.

As another example of the conventional system for delivering the service result to the service client, a general information terminal device such as a personal computer owned by the service client is used, and the computer system of the service provider from this information terminal device. There is a service providing system in which the service result is directly received from the computer system of the service provider and is received by the information terminal device of the service requester.

In this service providing system, the information terminal device owned by the service client directly accesses the computer system of the service provider through the network, and the information client device and the service owned by the service client or the service client Only when the service requester or the information terminal device owned by the service requester is authenticated as a result of authentication with the computer system of the provider, the service requester or the service is provided. For the information terminal device owned by the client,
Services are provided.

However, in the above system, since all service requesters can freely connect their own information terminal devices to the network to which the computer system of the service provider is connected, they are permitted as service destinations. Even an unauthorized service requester or information terminal device can connect to the computer system of the service provider, so that an unauthorized service requester can impersonate the authorized service requester or connect the system to an unauthorized information terminal device. There is a risk of inconvenience such as failure of data transmission based on the above.

Therefore, as described in Japanese Patent Application Laid-Open No. 11-3311181, all the information terminal devices using the network are allowed to use the network by performing communication via the network terminal authentication device. There is a technology that identifies an information terminal device and a service requester, and prohibits communication by an information terminal device or a service requester who is not authorized to use the service.

[0011]

[Problems to be Solved by the Invention] However, for local government services such as the issuance of various certificates, an automatic delivery machine is installed in a place other than the government office or the local agency, and after the opening hours of the window of the local government or the local agency. In order to be able to use the automatic grant machine, for example, for the operation and maintenance work of the automatic grant machine such as supply of dedicated certificate paper and change management of the grant fee, the staff of the local government should be stationed at the place where the automatic grant machine is installed. Or, it is necessary to visit the installation site, which increases the labor and labor cost of the staff of the local government.

[0012] In addition, when a general information terminal device such as a personal computer can be used to receive such local government service work other than the automatic issuing machine installed by the local government, when issuing various certificates. It is difficult to use the dedicated certificate paper.

In addition, in providing the service as described above, all the information terminals are used for the conventional personal authentication of the service requester such as an individual or a corporation and the authentication unique to the information terminal device owned by the service requester. Since the device can be directly connected to the computer system of the local government, it becomes difficult to secure the safety on the network.

Further, Japanese Patent Laid-Open No. 11-
Even when the network terminal authentication device described in Japanese Patent No. 3331181 is used, the connected information terminal device itself authenticates, but whether or not it can be provided for the type of requested service issued from the authenticated information terminal device. When there is a restriction of 1), after the device authentication by the network terminal authentication device, no consideration is given to ensuring security on the network.

That is, the network terminal authentication device is
It is only necessary to discard the call originating from the terminal device to which the network terminal authentication device is attached for the purpose of connecting to the terminal device for which the connection is not permitted in advance, so that it is not placed on the network.

Therefore, for example, when there are a plurality of service offerings provided by one service provider, it is possible for one information terminal device to receive the service for one provided service delivery provided by one service provider. Then, the network terminal authentication device attached to the one information terminal device unconditionally connects the one information terminal device and the computer system via the network regardless of the content of the service provided. I will end up.

Therefore, even with the network terminal authentication device described in the above publication, if there is distribution of service services provided by one service provider, it can be said that safety on the network is sufficiently secured. There wasn't.

In view of the above-mentioned problems, the present invention reduces the labor and labor cost for the system operation / maintenance work for the service provider, and the service requester for the service offer. The first purpose is to provide a service providing system with improved convenience.

Further, in view of the above problems, it is a second object of the present invention to provide a service providing system which further improves the security of the system of the service providing source.

[0020]

In order to solve the above-mentioned problems, a service providing system of the present invention receives a service provider having a reception system, a certificate authority system, a business system, and a service provider. An information terminal device having an application input system for inputting a desired service, and a service provided to the information terminal device and the service provider so that data can be connected through a network, and received from the application input system of the information terminal device. An agent center having a proxy application system for transmitting a service proxy application, in which an authentication information peculiar to the information terminal device is attached to the application, to the service provider's reception system, and the service provider received by the reception system. Based on the authentication information attached to the service agency application from the agency center, the certification authority system The information terminal device authenticates by Temu performs business processing service application by the business system, and transmits the processing result to the agency center or the information terminal device via a reception system.

Further, the service providing system of the present invention is
A service provider having a reception system, a certificate authority system, and a business system, an information terminal device having an application input system for inputting a desired service to be provided from the service provider, an application input system for the information terminal device, and And a proxy institution center having a proxy application system provided so that data can be connected to the reception system of the service provider through a network, and the proxy application system of the proxy institution center is a newly installed information terminal device. Authentication issuance application means for transmitting an application for issuing authentication information to the service provider, and when the authentication information issued to the newly provided information terminal device is received from the service provider, the corresponding information terminal device is supported. The storage means for storing the authentication information and the information terminal device storing the authentication information in the storage means When the service application by the input system is received, the service providing application means for transmitting the service agent application including the corresponding authentication information stored in the storing means to the service provider is provided. The reception system, when receiving the certificate issuance application from the agency center, sends it to the certificate authority system, while receiving the newly issued authentication information from the certificate authority system, the agency issuing agency Upon receipt of the authentication issue receiving means to be transmitted to the center and the service agency application from the agency center, the authentication related information being applied is transmitted to the certificate authority system, and the certificate being applied from the certificate authority system. When the authentication result for the related information is received, the business related information under application is sent to the business system according to the authentication result. And a proxy application acceptance unit for transmitting the business processing result transmitted from the business system to the proxy agency center of the application source or the information terminal device, and the service provider certificate authority system is Upon receipt of an authentication issue application from the reception system, a new authentication information is issued and registered and stored in the registration unit, and the newly issued authentication information is transmitted to the reception system, and the reception system. When the authentication-related information under service application application is received from, the authentication information of the information terminal device of the service application source added by the agency center included in the authentication-related information and the information registered in the registration unit. A terminal device authenticating means for collating the authentication information issued to the information terminal device and returning the authentication result to the reception system; When the business system of the service provider receives the business-related information for which the service is being applied from the reception system,
It is characterized by comprising business processing means for performing business processing corresponding to the requested service and transmitting the processing result to the reception system.

Further, the service providing system of the present invention includes a plurality of local governments each having a local government business system, a reception system, and a certificate authority system, and an application input for inputting a desired service of a desired local government from among the plurality of local governments. An information terminal device having a system, the information terminal device and the plurality of local governments are provided so as to be capable of data connection via a network, and the service application received from the application input system of the information terminal device is unique to the information terminal device. A proxy service system that sends a service proxy application with authentication information to the reception system of the desired local government, and a stock management system that manages the inventory of consumables dedicated to each local government provided in the information terminal device. And an agency center, wherein each of the local governments receives the agency from the reception system. Based on the service proxy application from the client, the certificate authority system authenticates the information terminal device, the business system processes the service application, and the processing result is passed through the acceptance system to the agency center or directly. The information is transmitted to the information terminal device.

According to these, the service application from the information terminal device to the computer system of the service provider, for example, the computer system of the local government, can be made only through the newly established agency center. Since the authentication of the information terminal device is also performed with the computer system by the authentication information issued by the computer system of the service provider at the application of the agency center and held by the agency center, the authentication of the information terminal device is performed. An agency that prevents the information terminal device and the computer system from directly connecting to each other via the network when applying for a service including Center is the index date required for application. Since the data connection state is established only for the purpose of sending (for example, personal authentication data issued by the local government to residents in advance, selection data for desired services, etc.), it is necessary to ensure the security of the system of the service provider. You can improve.

Further, as a result, the installation location of the information terminal device and the operating hours can be made flexible in terms of safety, and the management of the information terminal device can be centrally and collectively managed at the agency center. Since it becomes possible to install the information terminal device in convenience stores, railway stations, etc., it is possible to reduce the labor and labor cost for operation and maintenance work of this information terminal device system,
Further, the convenience of the service requester who receives the service provision can be improved.

Further, in the service providing system of the present invention, in the authentication information registered and stored in the registration section of the certificate authority system, the authorized business in which the operational permission range by the business system corresponding to the information terminal device is defined. The certification authority system authenticates whether the business related to the service proxy application transmitted from the proxy agency center is within the business permission range based on the licensed business information registered and stored in the registration unit. It is characterized by doing. This makes it possible to ensure the safety of the system of the service provider even if there is a limitation on the availability of the application service issued from the information terminal device.

Further, the service providing system of the present invention is
An information terminal device for reserving and inputting a use service of a desired facility from among facilities registered and managed in advance, a facility tool storage terminal device in which facility tools for use of the facility are stored for each facility, The facility equipment storage terminal device and the information terminal device are provided so as to be capable of data connection via a network, and an agency center having a facility management system for managing the reservation utilization status of each facility is provided, and the information terminal device is When the user who has made a reservation receives the authentication information for acquiring the facility tool of the facility for which the reservation is completed from the agency center via the network, the authentication information is stored and stored in a portable storage medium. The facility equipment storage terminal device comprises an authentication information storage means, and the facility equipment storage terminal device reads out authentication information stored in the portable storage medium and a storage means for storing facility equipment. , A locking means attached to the storage means for holding the facility tool in a non-carrying-out manner, and an authentication application for the authentication information read by the authentication information reading means, transmitted to the agency center via a network, When the authentication result based on the authentication application is received from the agency center, the facility management system of the agency center is provided with the lock management system that controls the operation of the locking means based on the authentication result. The facility reservation table that stores the completed reservation status of each facility, the facility information table that stores the authentication information of each facility, and the facility reservation table that is updated when the facility reservation by the information terminal device is completed At the same time, based on the facility information table, the authentication information for acquiring the facility tool corresponding to the facility for which the reservation is completed is provided. When the authentication application is received from the authentication information issuing unit that transmits to the information terminal device of the application source via the network and the lock management system of the facility equipment storage terminal device, the authentication information read by the authentication information reading unit and , The authentication information of the facility stored in the facility information table is collated based on the reservation status stored in the facility reservation table, and the authentication result is returned to the facility equipment storage terminal device of the application source through the network. And an authentication means for performing the authentication.

As a result, as a delivery of service results,
Even if facilities such as keys and tools are rented out, the labor and labor costs for the work can be reduced, and the convenience of renting out the facilities is also good for service requesters who receive the service results. Is improved.

[0028]

DETAILED DESCRIPTION OF THE INVENTION Referring to the accompanying drawings,
A preferred embodiment of the present invention will be described in detail.

FIG. 1 is a block diagram of a service providing system according to an embodiment of the present invention. In FIG. 1, a service providing system 1 of the present embodiment is a network 1
1, a local government system 21, a non-local government (private) system 31, an information terminal device 41, and a service agency system 51.

Here, the local government system 21 uses the local government 2
The computer system included in 0 includes a business system group 22, a reception system 23, and a certificate authority system 24.

The business system group 22 includes a reception system 23.
Based on the processing request passed via the, the actual business processing in the local government 20, such as taxation and resident records, is performed. Therefore, the business system group 22 includes a plurality of servers corresponding to various businesses of the local government 20, such as a tax server for performing tax duties, a family register / resident record server for handling family register and resident records, and the like.

The reception system 23 is the local government system 21.
Routing for accepting an application for the business of the local government 20 sent from outside the system of the local government 20 via the network 11 and passing the processing to the business system group 22 and the certificate authority system 24 in the local government system 21, or a settlement center not shown. It has a function and a function for performing secure communication on the network such as input check and falsification check of application forms.

The certificate authority system 24 is the acceptance system 23.
The service application source is registered through the service provider, the authentication information of the service application source is transmitted to the agency center 50, which will be described later, and the service application source is authenticated when the service is applied thereafter. Then, in the service providing system 1 of the present embodiment, the local government 20 and the non-local government 30 correspond to the service provider that provides the service to the service applicant.

In the service providing system 1 of the present embodiment, the non-municipal system 31 uses the gas charge system 33 for collecting the gas charge provided in the gas company 32 and the water charge collection provided in the water supply company 34. It is equipped with a business system such as the water charge system 35 of FIG.

On the other hand, the information terminal device 41 is not limited to a place where the eyes of a local government employee, such as a conventional local government office or a window of a local agency, can be used, for example, a service such as a convenience store or a station yard. It will be installed in a location that is convenient for the applicant. In the present embodiment, the case where the information terminal device 41 is installed in the convenience store 40 will be described as an example in the following description. Although only one information terminal device 41 is shown in FIG. 1, in reality, a plurality of information terminal devices 4 are usually provided for one service agency system 51.
1 is provided.

The information terminal device 41 is a display unit for displaying operation guidance to the user, an operation input unit for inputting necessary data for receiving service provision, and a certificate in which dedicated certificate sheets for various certificates are stored. Paper storage unit, certificate output unit that issues and outputs the desired certificate using the dedicated certificate paper stored in this certificate paper storage unit, performs payment processing such as payment management of various payments and cash change Cash register,
A communication unit for transmitting data via the network 11 and an information terminal device control unit for controlling these units are provided.

Further, the information terminal device control unit is a program for requesting processing to the local government system 21 or the non-local government system 31 which is composed of the local government work client group 42 and the extended client group 47 and connected via the network 11. Group (client group).
In the case of the present embodiment, the local government work client group 42
Includes a seal registration client 43 for issuing a seal registration certificate and a corporate tax client 4 for corporate tax.
4, Resident tax client 45 about resident tax, ...
Etc. are provided with various clients constituting the application input system for the work of the local government 20. The extended client group 47 includes a facility management client 46, a water charge collection client 48, a gas charge collection client 49, ...
It is provided with various clients constituting the application input system for the business of the non-local government 30 such as, for example, the business not dependent on the local government system 21.

The service agency system 51 is a computer system provided in a agency center 50 different from the local government 20 and the non-local government 30, which is entrusted with the delivery of service results from the local government 20 and the non-local government 30. 21. A delivery / application system 52 for performing application processing for service provision on behalf of the information terminal device 41, and for delivering service results to the information terminal device 41 on behalf of the local government 20, information terminal Inventory management system 53 that manages consumables such as dedicated certificate sheets and dedicated application sheets used in the device 41, and change that manages the amount of change held by the cash registration unit of the information terminal device 41. Management system 54, facility management system 55 for making reservation application for facility use of local government 20, information terminal device 41 Extended system capable of additional operations to Zhang client group 47 comprises a (not shown) or the like.

The local government system 21, the non-local government system 31, the information terminal device 41, and the service agency system 51 are connected to each other via the network 11 so that data can be connected. However, with respect to the information terminal device 41, the transmission of data via the network 11 is limited to the service agency system 51 by the communication unit, and from the information terminal device 41, the local government system 21 and the non-local government system are transmitted. No data can be directly transmitted to the device 31.

On the other hand, on the other hand, the local government system 21,
The non-municipal system 31 and the service agency system 51 are not open to third parties other than the person concerned in terms of installation location and system, whereas the information terminal device 41 is installed. The usage is open to unspecified third parties, that is, service applicants, in terms of location and system.

Note that the information terminal device 41 is connected to the gas charge system of the non-local government system 31 via the network 11 only under the operation control by the water charge collection client 48 or the gas charge collection client 49 of the extended client group 47. 33 or water charge system 35
It is also possible to adopt a configuration in which exceptionally direct data connection is possible without going through the service agency system 51.

Next, regarding the service providing system 1 configured as described above, the local government 20 regarding the newly opened information terminal device 41 by the agency center 50
Registration work (hereinafter referred to as new terminal registration work) will be described.

In this new terminal registration work, the delivery / application system 52 of the service agency system 51 provided in the agency center 50 allows the newly installed information terminal device 4 to operate.
Regarding the service application information of the service applicant sent from 1, apply to the local government system 21 in place of the information terminal device 41, or deliver the service based on the service application information to the service applicant in place of the local government system 21. In order to do so, it is a work to be done in advance.

FIG. 2 relates to this new terminal registration work, and the delivery / application system 52 of the service agency system 51 provided in the agency center 50, the acceptance system 23 of the local government system 21 provided in the local government 20, and the authentication. It is a flowchart of the process which the station system 24 performs.

First, in the agency center 50, the delivery / application system 52 of the service agency system 51.
Is provided in the local government system 21 via the network 11 with information terminal device name data of the newly established information terminal device 41 and predetermined terminal registration application data for registering in the certificate authority system 24. It transmits to the reception system 23 (step S11).

Here, the predetermined terminal registration application data for registration in the certificate authority system 24 is the local government system 2
The data format is predetermined between the service agency system 51 and the local government system 21 so that it can be checked by the one side, and data indicating the type of desired service to be provided is added as application contents. There is.

When the reception system 23 of the local government system 21 receives the information terminal device name data and the terminal registration application data transmitted from the delivery / application system 52 of the service agency system 51 (step S12),
If no abnormality is found in the terminal registration application data after performing input check or tampering check on the terminal registration application data (step S13), attach a registration processing request, and add information terminal device name data and terminal registration application. The document data is transmitted to the certificate authority system 24 (step S14). If an error is found in the device registration application data,
The received information terminal device name data and terminal registration application form data are discarded without being sent to the certificate authority system 24, and the fact is notified to the delivery / application system 52 of the sender.

Upon receipt of this registration processing request (step S15), the certificate authority system 24 determines the terminal ID data based on the information terminal device name data and the data indicating the desired service type of the terminal registration application data. , Authentication certificate data, and business ID data are issued according to a predetermined procedure (step S16). In issuing the business ID data, the type of service that is not provided or prohibited by the local government 20 side is not issued even if the desired type of service is provided.

Then, the certificate authority system 24 is provided with the issued terminal ID data, authentication certificate data, and business ID data in association with the previously received information terminal device name data. The information is registered in the authentication database (not shown in FIG. 1) (step S17), and the information terminal device name data, the terminal ID data, and the authentication certificate data are transmitted to the reception system 23 (step S18).

When the reception system 23 receives this,
The information terminal device name data, the terminal ID data, and the authentication certificate data are transmitted to the delivery / application system 52 of the service agency system 51 (step S19).

When the delivery / application system 52 of the service agency system 51 receives this (step S2)
0), without transmitting it to the information terminal device 41, it is stored in the local government-issued data storage means provided in the delivery / application system 52 (step S21).

FIG. 3 illustrates the above-mentioned step S17.
It is the figure which simulatedly represented the authentication data table 60 formed in the authentication database provided in the certificate authority system 24. The authentication data table 60 is for authenticating the information terminal device 41, not for authenticating the existence of an individual or a corporation that has requested the provision of the service. The authentication data table 60 includes information terminal device name data 61 and terminal ID data 62 for identifying the information terminal device 41.
And business ID data 63 for identifying the counter business of the local government 20 that can be used by the information terminal device 41, and authentication certificate data 64 for authenticating the information terminal device 41.
Etc. are registered corresponding to each information terminal device 41.

Next, regarding the service providing system 1 of the present embodiment, when the service applicant operates the information terminal device 41 to receive the service result, the residents of the local government 20 as the service applicant An operation (hereinafter, referred to as a seal registration work) of receiving a service for issuing a seal registration certificate from 20 will be described as an example.

FIG. 4 shows the service agency system 5 provided in the agency center 50 for the seal registration work.
2 is a flowchart of information processing executed by the delivery / application system 52 of No. 1, the reception system 23 of the local government system 21 provided in the local government 20, the certification authority system 24, and the seal registration system of the business system group.

Residents, for example, convenience store 40
If the operator selects the issuance of the seal registration certificate from the local government 20 through the operation input unit while looking at the guide displayed on the display unit of the information terminal device 41 installed in the information terminal device 41,
The seal registration client 43 of the local government business client group 42 is activated.

Under the activation of the seal registration client 43, a personal ID card, which is an IC card in which personal ID data is registered, for example, issued by the local government 20 when a resident registers the seal in advance, The information is read by the card reader provided in the operation input unit of the information terminal device 41. On the basis of the reading of this personal ID card, the information terminal device 41 sends the information terminal device name data of the information terminal device 41 to the grant application data of the seal registration certificate as the local government business application data via the network 11. I
Resident ID data recorded on the D card, and municipality 2
The designated data of 0 is attached and transmitted to the service agency system 51 of the agency center 50 (step S3).
1).

When the service agency system 51 of the agency center 50 receives the grant application data of the seal registration certificate (step S32), it transfers it to the grant / application system 52, and the grant / application system 52 The storage unit is searched based on the transmitted information terminal device name data of the information terminal device 41, and the terminal ID data and the authentication certificate data corresponding thereto are retrieved (step S33).

Then, the delivery / application system 52 of the service surrogate institution system 51, based on the designated data of the local government 20, sets the information terminal device name to the reception system 23 provided in the local government system 21 of the local government 20. Data, terminal ID data, authentication certificate data, seal registration certificate delivery application data, and inhabitant ID data are transmitted (step S34).

In the local government 20, when the reception system 23 of the local government system 21 receives these data, the reception system 23 receives the received information terminal device name data and terminal I.
D data, authentication certificate data, seal registration certificate grant application data, and resident ID data
The data is stored in the reception database provided in No. 3 (step S35).

Then, the reception system 23 converts the grant application data of the seal registration certificate into corresponding business ID data (step S36), and the business ID data, information terminal device name data, terminal ID data, and authentication. The certificate data and the ID data of the resident are transmitted to the certification authority system 24 (step S37).

When the certificate authority system 24 receives these data (step S38), it corresponds to the received information terminal device name data from the authentication data table 60 formed in the authentication database based on the received information terminal device name data. The terminal ID data, the business ID data, and the authentication certificate data are searched, and the received data and the data searched from the authentication data table 60 are inquired about these data, and the information terminal device 41 to which the application is applied is the local government 20
Whether the information terminal device 41 can be used by the local government 20 or not, the local government 20 applying for the service, that is, the issuance of the seal registration certificate in this case, provides the information terminal device 41 with a service. It is authenticated whether or not it is included in the existing work (step S39). Then, the certificate authority system 24 transmits the authentication result to the reception system 23 (step S40).

When the reception system 23 receives the authentication result from the certification authority system 24 (step S41), the information terminal device 41 that has made the application is the information terminal device 41 that cannot be used in the local government 20, or the seal registration certificate If the delivery work is a service providing work that cannot be used by the information terminal device 41 that made the application, and if the authentication result is unauthenticated (step S42), use the service by the delivery / application system 52 of the agency center 50. Notify that it is not possible.

On the other hand, the applied information terminal device 41 can be used in the local government 20, and the seal registration certificate issuance work can be used in the applied information terminal device 41. If the permission is given (step S42), the reception system 23 retrieves the application data of the seal registration certificate delivery work from the reception database and checks its input / falsification. If no abnormality is found, the reception system 23 Resident ID data is attached to the seal registration system of the system group 22 and the application form data is transmitted (step S43).

When the seal registration system of the business system group 22 receives this (step S44), it searches the seal registration database attached based on the received ID data of the residents (step S45), and the residents corresponding to the ID data. Image of seal imprint required for issuing the seal registration certificate of
Acceptance system 2 for business result data such as name and address
3 (step S46).

The reception system 23 is a business system group 22.
When the work result data is received from the seal stamp registration system (step S47), the information terminal device name data and the seal stamp registration certificate transmitted from the information terminal device 41 to the agency center 50 based on the corresponding reception data in the reception database. The application result data is attached and the work result data is transmitted to the information terminal device 41 of the application source this time without going through the agency center 50 (step S48).

When the information terminal device 41 of the application source receives the work result data transmitted from the reception system 23 of the local government system 21 (step S49), the predetermined certificate for the local government 20 stored in the certificate paper storage section. The certificate output unit issues and outputs a seal stamp registration certificate using a form sheet (step S50).

As described above, in the service providing system 1 of the present embodiment, the authentication certificate data and the terminal ID data required for the authentication of the information terminal device 41 are not the application from the information terminal device 41, but the application. Based on the application from the agency center 50, it is issued to the agency center 50 from the local government 20 of the service provider, and the data is not directly supplied from the information terminal device 41.

In response to this, the service application information from the information terminal device 41 is not directly transmitted from the information terminal device 41 to the service provider with the authentication data, but
Authentication agent data and terminal ID data issued by the local government 20 of the service provider are added at the agency center 50 via the agency center 50, and the agency center 50
Sent from.

Therefore, in the service providing system 1 of the present embodiment, the authentication of the information terminal device 41 in the service providing local government 20 is issued from the service providing local government 20 to the agency center 50. Since the authentication certificate data and the terminal ID data are used and the data input from the information terminal device 41 is not used,
The information terminal device 41 is connected to the agency center 50 and the service provider local government 20 via the network 11.
Will be authenticated, and the security of the local government system 21, which is the system of the service provider, will be improved.

Further, in the service providing system 1 of the present embodiment, the information terminal device 41 is the same as the service providing source local government system 21 except that at least the service result is provided from the service providing source local government 20. There is no direct connection via the network 11, and the information terminal device 41 is used to connect the local government system 2 of the service provider.
Since there is no opportunity to directly access the data 1 via the network 11, the security of the local government system 21 which is the system of the service provider is improved.

In addition, the service agency system 51 of the agency center 50 also manages the operation and maintenance of the automatic delivery machine such as replenishment of the dedicated certificate sheet in the information terminal device 41 and the change management of the delivery fee. Terminal device 41
Regarding the application information of the service to the local government system 21 of the service provider, the inventory management system uses the inventory management system to stock or issue the dedicated certificate sheets for each of the plurality of information terminal devices 41. The status of deposit and change possession of fees can be collectively grasped at the agency center 50, and the information can be integrated and grasped by the entire plurality of information terminal devices 41 for each municipality. On behalf of agency center 5
It is possible to perform the work in 0, and the work itself can be made more efficient.

The service providing system 1 of the present embodiment is as described above, but the number of local governments 20 connected to the agency center 50 via the network 11 is one local government for the sake of simplicity in the above description. Although only 20 are shown in the figure, one agency center 50 has a plurality of municipalities 2.
It is obvious that one information terminal device 41 can be selectively provided with a service from each of the plurality of local governments 20, ...

In this case, the type of service provided by each local government 20 also includes the terminal ID data and the business ID registered in the authentication data table 60 formed in the authentication database of the certification authority system 24 of each local government system 21. According to the data, the information terminal device 4 on each municipality 20 side
Since it can be set for each one, not only for each business system in the municipality 20 on the information providing side, but also for each information terminal device 41 installation location (for example, inside or outside the municipality), installation environment (in a manned store) Each information terminal device 4 such as
It can be appropriately set according to the convenience of one side.

The non-municipal system is not limited to the gas charge system 33 and the water charge system 35 illustrated in the service providing system 1 of the present embodiment, and the service provision request is the same as that of the local government 20. Similarly, it is also possible to use the authentication certification data and the terminal ID data issued from the non-local government system 21 of the service provider to the agency center 50.

Next, as another embodiment of the service providing system of the present invention, a facility use reservation service will be described.
As a result of the service, a system 101 that accompanies a reservation acceptance and rents out a facility tool that is supposed to be returned after the facility is used will be described below as an example.

Service providing system 10 of the present embodiment
1 is the service providing system 1 shown in FIG.
A facility tool storage terminal device 71 is connected to the network 11.

The facility tool storage terminal device 71 is used by the inhabitant (user) utilization facility 70 of the local government 20 or the local government 2 in the vicinity thereof.
Although it is provided in 0 out-of-office organizations or the like, in the present embodiment, it will be described below as being provided in the inhabitant utilization facility 70.

FIG. 5 is a schematic configuration diagram of the facility equipment storage terminal device 71. FIG. 6 is a system configuration diagram of the facility tool storage terminal device 71. The facility tool storage terminal device 71 includes a lockable open / close door 72, and stores therein a plurality of facility tool storage boxes 73 in which keys 91 as facility tools can be stored and data for unlocking operation. From an IC card reader / writer 74 equipped with a card loading / unloading mechanism for reading or writing data from an IC card 92 as a portable storage medium, and a lock management system 75 for controlling the operation of each part of the facility tool storage terminal device 71. It is roughly composed.

On the opening / closing door 72 of the facility equipment storage box 73,
A locking device 76 including a locking piece 76a that can be engaged and disengaged is provided in an engagement portion (not shown) formed in the storage box 73. The locking device 76 advances and retracts the locking piece 76a with respect to the engagement portion based on a locking signal or an unlocking signal output from the locking management system 75 in a state where the opening / closing door 72 is closed to open the opening / closing door 72. Hold in locked or unlocked state. When the opening / closing door 72 is in the locked state, the opening / closing door 72 does not open even if the handle 72a is operated, and the L
The alarm 77, which is an ED, is turned on to notify the locked state.

Further, the IC card reader / writer 74 includes
A power status indicator 78, which is an LED for notifying the power on / off status, and an IC card 92, which is a card door 74
an access status indicator 79 composed of an LED for notifying the access status when the data is read from the IC card 92 or the data is being written to the IC card 93, etc. when it is loaded into the device 74 from a. Is provided. The facility equipment storage terminal device 71 is connected to the facility management system 55 of the service agency system 51 provided in the agency center 50 via the network 11.

By the way, in this embodiment, the local government 20
In place of the above, the agency center 50 manages the facility reservation of the facilities of the local government 20 by the facility management system 55 of the service agency system 51. Therefore, the facility management system 55 of the service agency system 51 is provided with a facility management database 55a for accumulating various information and status of the facilities of the local government 20.

FIG. 7 shows a facility information table 56 and a facility reservation table 57 formed in the facility management database 55a held by the facility management system 55 of the service agency system 51. The facility information table 56 stores facility name data 56-for each of the facilities managed by the agency center 50 on behalf of the local government 20 and the facilities managed by the agency center 50 on behalf of the private sector.
1, the facility manager who manages the facility and the contact data 56-2, the location data of the facility tool storage terminal device 71 that stores the facility tool such as the key 91 of the facility (that is,
Facility equipment storage location data) 56-3, facility status 91 which is managed in the storage box 73 of the facility equipment storage terminal device 71, and the rental state data 56 for updating the state such as currently rented or not rented -4, authentication information data 56-5 for opening the storage box 73 required when the facility key 91 is managed in the storage box 73 of the facility equipment storage terminal device 71, a facility use applicant corresponding to the lending status data Personal information data 56-
The management data such as 6 is stored in a mutually corresponding relationship.

Then, in particular, the location data of the facility equipment storage terminal device 71 will be specifically described.
In the case of the facility, there is a facility management office or the government office of the local government 20 closest to the facility, and in the case of the private sector, the management office installed in the facility is mentioned.

Further, the facility reservation table 57 is provided corresponding to each facility, and the use reservations for each facility are arranged in chronological order, and the start date data 57-1 and the start time data 57-2 at which the facilities are used by the use reservation are used. , Management data such as end date data 57-4 and end time data 57-3, applicant's personal information data 57-5, etc. when the use of the facility ends due to the use reservation are stored in a mutually corresponding relationship. There is.

Therefore, according to the facility information table 56, the current location of the key (facility equipment) for each facility can be confirmed from the lending status data 56-4 and the applicant's personal information data 56-6. According to the facility reservation table 57, the reservation status for each facility can be confirmed for each day and each time period.

Next, description will be made regarding the service reservation system 101 according to the present embodiment and the use reservation process for the facility 70 of the municipality 20 based on the operation of the information terminal device 41. FIG. 8 is a flowchart of a use reservation process for the facility 70 of the municipality 20 based on the operation of the information terminal device 41.

When the resident selects a reservation for using the facility 70 of the local government 20 through the operation input unit while looking at the guidance displayed on the display unit of the information terminal device 41, the facility management client of the extended client group 47 in the information terminal device 41. 46 is activated.

Then, under the activation of the facility management client 46, when a resident registers as a resident in the local government 20, a personal ID made up of an IC card issued by the local government 20 in advance.
The card 92 is inserted into the IC card reader / writer provided in the operation input unit of the information terminal device 41 (step S6).
1).

As a result, the information terminal device 41 attaches the information terminal device name data to the facility use permission application data as the local government business application data through the network 11 and performs the service agency of the agency center 50. It is transmitted to the institution system 51.

Upon receiving the facility use permission application data, the service agency system 51 of the agency center 50 transfers it to the facility management system 55, and the facility management system 55 sends the facility information table 56 of the facility management database 55a. And, based on the data of the facility reservation table 57, the usage guidance data such as the facility name, the available date and the time zone, and the information terminal device 41 based on the information terminal device name data
Send to.

The residents as service applicants are
While viewing the guidance of the usage guidance data displayed on the display unit of the information terminal device 41, the user operates the operation input unit to determine and input the facility name and utilization time zone (step S62).

As a result of this determination, the applicant information read from the personal ID card 92 together with the determined use facility name data, use date data, and use time zone data from the information terminal device 41 to the service agency system 5
1 to the facility management system 55 (step S6)
3).

When the facility management system 55 of the service agency system 51 receives this (step S64),
The facility management system 55 uses the determined use facility name data and stores the facility information table 5 in the facility management database 55a.
6 is searched (step S65), the authentication information data for opening the storage box 73 of the facility tool storage terminal device 71 in which the key 91 as the facility tool of the determined utilization facility is stored, and the utilization facility are managed. In addition to acquiring the facility manager and its contact data (step S66), this time, the facility management database 5 with the determined facility name data is used.
The facility reservation table 57 of 5a is searched, and the determined use date data, use time zone data, and applicant information are stored therein (step S67).

Further, the facility management system 55 sets the return deadline data of the key 91 as the facility tool based on the use date data and the use time zone data, and also stores this return deadline data in the facility reservation table 57. (Step S68).

Thereafter, the facility management system 55 obtains the authentication information data for opening the storage box 73 of the facility tool storage terminal device 71 related to the used facility acquired in the process of step S66, and the return deadline set in the process of step S68. The data is transferred to the information terminal device 41 based on the information terminal device name data.
To the facility information table 56 of the facility used in the facility management database 55a.
Based on the facility manager and the contact data stored therein, reservation confirmation data including usage date data, usage time zone data, and applicant information is distributed to the facility manager via the network (step S70). ).

On the other hand, when the information terminal device 41 receives the authentication information data and the return time limit data from the facility management system 55 (step S71), the received data including this authentication information data is sent to the IC card reader / writer by the IC. The data is stored in the personal ID card 92 made up of a card (step S72), and if necessary, the use facility name data, the use date data, and the use time zone data, which have been determined and input, are recorded as a use reservation completion record and printed from the output section thereof. Output.

Next, regarding the service providing system 101 of the present embodiment, the lending of a key as a facility tool by the facility tool storage terminal device 71 when using the reserved facility based on the operation of the facility information terminal device 41 will be described. To do. Figure 9
6 is a flowchart of a process for lending a key as a facility tool by the facility tool storage terminal device 71.

When the applicant uses the facility, the ID card 92 in which the authentication information data and the like are recorded by the information terminal device 41 at the time of reservation is used as an IC of the facility equipment storage terminal device 71.
When inserted into the card reader / writer 74 (step S8
1), the IC card reader / writer 74 takes in the ID card 92, acquires the facility name data, the authentication information data, and the applicant's personal information stored in the ID card 92 (step S82), and uses these data in the facility tool as well. It transmits to the lock management system 75 of the storage terminal device 71 (step S83).

The lock management system 75 uses the facility name data,
When the authentication information data and the personal information of the applicant are received (step S84), the service agency system 51 in the agency center 50 in the agency center 50 via the network 11 is received.
To the facility management system 55 (step S85).

Facility Management System 5 of Agency Center 50
5 receives this (step S86), searches the facility information table 56 with the received facility name data, and acquires the applicant's personal information and authentication information data (step S86).
87). Then, the authentication information data and the applicant personal information received from the lock management system 75 and the authentication information data and the applicant personal information acquired from the facility information table 56 based on the received facility name data are checked (step S88), Based on the received facility name data, the check result is transmitted to the lock management system 75 via the network 11 (step S89).

As a result of this check, if the authentication information data do not match, it is determined that the facility is not reserved or the reserved facility is different. If the authentication information data matches and the personal information data does not match, the rental status data in the facility information table 56 is checked, and the reservation data after the current time in the facility reservation table 57 of the facility is checked.
It is determined as a result of the check whether the key has not been lent out in order, or it is being rented to the previous facility user.

When the lock management system 75 receives the reservation comparison result from the facility management system 55 of the service agency system 51 (step S89), if the regular reservation including the loan is confirmed based on the comparison result. (Step S90), an unlock signal is output to the locking device 76 (step S91). As a result, the open / close door 72 of the storage box 73 is held so as to be openable / closable, and the alarm device 7 including an LED is used.
7 is turned off and the unlocked state is notified, and the reservation person can take out the facility tool from the storage box 73 (step S).
92). At the same time, a signal for notifying the completion of reading is output to the IC card reader / writer 74, and a discharge signal for the IC card 92 is output (step S91). As a result, the access status indicator 79 of the IC card reader / writer 74 is turned on when reading is completed, and the ID card 92 is ejected from the insertion port 74a of the IC card reader / writer 74 and returned (step S93).

On the other hand, if the regular reservation is not confirmed based on the collation result (step S90), the lock management system 75 does not output the unlock signal to the lock device 76, and the open / close door 72 of the storage box 73 is opened. In the locked state, a signal for notifying the IC card reader / writer 74 of an error is output, and an ejection signal for the IC card 92 is output (step S
93), which causes the IC card reader / writer 74 to illuminate the access status indicator 79 with an error,
The ID card 92 is ejected from the insertion opening 74a of the card reader / writer 74 and returned (step S94).

Next, regarding the service providing system 101 of the present embodiment, the return of the key as the facility tool by the facility tool storage terminal device 71 after the use of the reserved facility based on the operation of the facility information terminal device 41 will be described. . FIG. 10 is a flowchart of a process of returning a key as a facility tool by the facility tool storage terminal device 71.

When the applicant returns the key 91 as a facility tool after the use of the facility is completed, the information terminal device 41 at the time of making the reservation
ID card 92 in which authentication information data and the like are recorded by
The IC card reader / writer 7 of the equipment storage terminal device 71
4 (step S101).

When the ID card 92 is inserted, the IC card reader / writer 74 takes it in and inserts it into the ID card 9
The facility name data, the authentication information data, and the applicant personal information stored in No. 2 are acquired (step S102), and these data are similarly transmitted to the lock management system 75 of the facility tool storage terminal device 71 (step S103).

The lock management system 75 uses facility name data,
When the authentication information data and the personal information of the applicant are received (step S104), the key is then stored in the storage box 7 by the applicant.
When the return signal is input from the sensor (not shown) provided in the storage box 73 as it is returned to the inside (step S105), the facility tool return code is issued, and the facility name data and the authentication information are issued. , Applicant personal information is added and transmitted to the facility management system 55 of the service agency system 51 in the agency center 50 via the network 11 (step S106).

Upon receiving these data (step S107), the facility management system 55 deletes the applicant personal information corresponding to the facility name data and the authentication information in the facility information table 56 of the facility management database 55a based on the facility tool return code. (Step S108), and the result of this deletion is output to the lock management system 75 (step S108).
109).

With the completion of the deletion, the facility information table 56 in which the personal information of the applicant in the facility management database 55a has been deleted is reset from the lending status data 56-4 to the unlending status and the lending status data 56-4 is reset. -4
Personal information data 56-6 of the applicant of the facility corresponding to
The personal information of the applicant of the next reservation user is set in the field, and is prepared for the next lending.

When the lock management system 75 receives this (step S110), it outputs a lock signal to the lock device 76 (step S111), and when the lock device 76 receives this lock signal (step S112), it functions as a facility tool. After the key 91 is returned to the storage box 73 and after the opening / closing door 72 is once closed, the opening / closing door 72 of the storage box 73 is locked until the unlock signal is supplied at the time of renting the facility next time. The state is maintained (step S113).

At the same time, the lock management system 75
The deletion instruction signal and the discharge signal of the stored facility name data and authentication information data are output to the IC card reader / writer 74 (step S111), and the ID card 92 is stored in advance from the IC card reader / writer 74. After the facility name data and the authentication information data are erased (step S113), they are ejected from the insertion port 74a and can be taken out (step S114).

Service providing system 10 of the present embodiment
According to 1, the agency center 50 replaces the local government 20 and the non-local government 30 and collectively manages the reservation of these facilities.
Can reduce the number of man-hours required to manage reservations for each facility individually.

Further, even when the facility equipment is rented out in advance when the reserved facility is used, the authentication information issued to the reservation person and the facility reservation using the facility equipment storage terminal device 71 are reserved. By making a comparison with the personal information of the person, after making the facility reservation, the reservation person can go out to rent out the facility equipment without time restrictions.

Also, the municipalities 20 and non-municipalities 30 on the facility equipment renting side can take measures without increasing the burden of maintenance and operation because the facility equipment can be rented out without the time limit of the reservation person. And its safety,
The accuracy can be ensured.

Various modifications are possible in the above embodiment. For example, in the above-described embodiment, the authentication information data is stored in the personal ID card 92 composed of an IC card when the facility is reserved, and is stored in the personal ID card 92 when the facility equipment is rented out. It is configured to use the authentication information data that is stored, but the delivery of the authentication information data to the reservation person is not limited to this method. Such as collecting this when borrowing
Various modifications are possible.

[0116]

As described above, according to the service providing system of the present invention, the service application from the information terminal device to the computer system of the service providing source can be performed only through the newly established agency center. Since it is impossible to authenticate, the authentication of the information terminal device is performed with the computer system by the authentication information issued by the computer system of the service provider by the application from the agency center and held by the agency center. , At the time of applying for service provision including authentication of the information terminal device, it is avoided that the information terminal device and the computer system are directly connected via the network, and the information terminal device is directly connected via the network. The agency center that is in the state of the index data required for application And since they are not in the connected state only just for signal, it is possible to achieve further improved safety ensuring service provider system.

Further, as a result, the installation location of the information terminal device and the operating hours can be made flexible in terms of safety, and the management of the information terminal device can be centrally and collectively managed at the agency center. Since it becomes possible to install the information terminal device in convenience stores, railway stations, etc., it is possible to reduce the labor and labor cost for operation and maintenance work of this information terminal device system,
Further, the convenience of the service requester who receives the service provision can be improved.

Further, even if a facility such as a key or a tool is rented as the delivery of the service result, the labor and labor cost for the work can be reduced, and the service requester receiving the service result can be provided. The convenience of renting out facility equipment is improved.

[Brief description of drawings]

FIG. 1 is a configuration diagram of a service providing system according to an embodiment of the present invention.

[Fig. 2] Agency agency center 50 for new terminal registration work
5 is a flowchart of a process executed by the delivery / application system 52, and the reception system 23 and the certificate authority system 24 of the local government 20.

FIG. 3 is a diagram schematically showing an authentication table 60 formed in an authentication database provided in a certificate authority 4.

FIG. 4 is a representation agency center 50 related to the seal registration work.
Is a flowchart of information processing executed by the grant / application system 52, the reception system 23 of the local government 20, the certification authority system 24, and the seal registration system of the business system group.

5 is a schematic configuration diagram of a facility tool storage terminal device 71. FIG.

FIG. 6 is a system configuration diagram of a facility tool storage terminal device 71.

FIG. 7 is a facility information table 56 and a facility reservation table 5 formed in a facility management database 55a held by a facility management system 55 of a service agency system 51.
7

FIG. 8: Municipality 20 based on operation of information terminal device 41
5 is a flowchart of a usage reservation process for the facility 70 of FIG.

FIG. 9 is a flowchart of a process of renting out a key as a facility tool by the facility tool storage terminal device 71.

FIG. 10 is a flowchart of a process of returning a key as a facility tool by the facility tool storage terminal device 71.

[Explanation of symbols]

1,101 Service providing system 11 network 20 municipalities 21 Local government system 22 Business system group 23 Reception system 24 Certificate Authority System 30 non-local government 31 Non-municipal system 40 Convenience store 41 Information terminal device 42 Local government client groups 47 Extended Client Group 50 Agency Center 51 Service agency system 52 Grant / Application System 53 Inventory management system 54 Change Management System 55 Facility management system 56 Facility information table 57 Facility reservation table 60 Authentication data table (authentication database) 71 Facility tool storage terminal device 73 Facility equipment storage box 75 Lock management system 91 keys 92 Personal ID card

Claims (8)

[Claims] 1. A service provider having a reception system, a certificate authority system, and a business system, an information terminal device having an application input system for inputting a desired service provided by the service provider, and the information terminal device. And a service proxy application, which is provided for data connection to the service provider via a network and has a service application received from an application input system of the information terminal device with authentication information unique to the information terminal device, And a proxy agency center having a proxy application system for transmitting to the acceptance system, the service provider is based on the authentication information attached to the service proxy application from the proxy agency center received by the acceptance system, and the certification authority The information terminal device is authenticated by the system, and the service application is performed by the business system. A service providing system characterized by performing business processing and transmitting a processing result to the agency center or the information terminal device via a reception system. 2. The authentication information unique to the information terminal device attached by the agency application system of the agency center is:
The information has been issued by the certification authority system of the service provider based on an application for issuing authentication information from the agency center to the service provider in advance and returned to the agency center via the reception system. The service providing system according to claim 1, wherein: 3. The certification authority system of the service providing source is provided with a registration unit for registering and storing the certification information newly issued by the certification authority system, and the proxy application system of the proxy agency center includes the service. 3. The service providing system according to claim 2, further comprising a storage unit for storing and storing newly issued authentication information returned via the reception system of the provider. 4. The authentication information registered and stored in the registration unit includes permitted business information that defines a business permission range by the business system corresponding to the information terminal device. 4. The service according to claim 3, wherein it is also authenticated whether or not the business related to the service proxy application transmitted from the proxy agency center is within the business permission range based on the licensed business information registered and stored in the registration unit. Offer system. 5. A service provider having a reception system, a certificate authority system, and a business system, an information terminal device having an application input system for inputting a desired service provided by the service provider, and the information terminal device. And a proxy agency system having a proxy application system that is provided for data connection via a network to the reception system of the service provider, and a proxy application system for the proxy agency center is newly provided. Authentication issuance application means for transmitting an issuance application of the authentication information of the information terminal device to the service provider, and when the authentication information issued to the newly provided information terminal device is received from the service provider, Storage means for storing corresponding to the information terminal device, and information terminal in which the authentication information is stored in the storage means A service agency application means for transmitting a service agency application to the service provider when a service application by the application input system is received from the device, the service agency application including the corresponding authentication information stored in the storage means. The reception system of the service provider receives the certificate issuance application from the agency center,
While transmitting to the certification authority system, when newly issued certification information from the certification authority system is received, certification issue receiving means for transmitting to the agency agency center of the issue application source, and a service from the agency center When the proxy application is received, the certification related information under the application is transmitted to the certification authority system, and when the certification result for the certification related information under the application is received from the certification authority system, the certification related information according to the certification result is received. Substitute application receiving means for controlling transmission of business related information being applied to the business system and transmitting business processing results transmitted from the business system to the agency center of the application source or the information terminal device. When the service provider CA system receives the certificate issuance application from the reception system, it issues new authentication information and registers with the registration unit. Stores,
When the authentication information issuing means for transmitting the newly issued authentication information to the reception system and the authentication-related information under service application request from the reception system are added by the agency center included in the authentication-related information. A terminal that collates the authentication information of the information terminal device of the service application source that has been verified with the authentication information issued to the information terminal device registered in the registration unit, and returns the authentication result to the reception system. When the business system of the service provider receives the business-related information for which a service is being applied from the reception system, the business system of the service provider performs business processing corresponding to the requested service and receives the processing result from the reception system. A service providing system, characterized in that it comprises a business processing means for transmitting to a service. 6. A plurality of local governments each having a local government business system, a reception system, and a certification authority system, and an information terminal device having an application input system for inputting a desired service of a desired local government from among the plurality of local governments. A service proxy application in which the information terminal device and each of the plurality of local governments are provided for data connection via a network, and the service application received from the application input system of the information terminal device is added with the authentication information unique to the information terminal device And a proxy agency center having an inventory management system for inventory management of consumables dedicated to each municipality provided in the information terminal device, and The local government, based on the service agency application from the agency center received by the reception system, Authenticating the information terminal device by the certification authority system, performing business processing of service application by the business system, and transmitting the processing result to the information terminal device via the agency system or directly through the reception system. Characteristic service provision system. 7. The business system is various business systems of local governments, and the consumables dedicated to each local government are dedicated certificate sheets or dedicated application sheets provided for each local government. The service providing system according to claim 6. 8. An information terminal device for reserving and inputting a use service of a desired facility from among facilities that are managed and registered in advance, and a facility tool storage in which facility tools for each facility are stored. A terminal device and an agency center provided with a facility management system for managing the reservation utilization status of each facility, the facility equipment storage terminal device and the information terminal device being capable of data connection via a network; When the information terminal device receives the authentication information for acquiring the facility tool of the reserved facility from the proxy agency center via the network, the information terminal device stores the authentication information in a portable storage medium. The facility equipment storage terminal device is provided with an authentication information storage means for storing and storing, and the facility equipment storage terminal device is provided with an authentication information reading means for reading the authentication information stored in the portable storage medium. A storage means to be piped, a locking means attached to the storage means for holding facility equipment in a non-carrying-out manner, and an authentication application for the authentication information read by the authentication information reading means, through the network, the proxy agency. And a lock management system for controlling the operation of the locking means based on the authentication result when the authentication result based on the authentication application is received from the agency center, and the facility management system of the agency center A facility reservation table that stores the reservation status for each facility that has been reserved by the information terminal device, a facility information table that stores authentication information for each facility, and when the facility reservation is completed by the information terminal device, In addition to updating the facility reservation table, based on the facility information table, facility equipment collection corresponding to the facility for which the reservation is completed. Authentication information issuing means for transmitting the authentication information for obtaining to the information terminal device of the application source through the network, and when the authentication application is received from the lock management system of the facility equipment storage terminal device, the authentication information reading The authentication information read by the means and the authentication information of the facility stored in the facility information table are collated based on the reservation status stored in the facility reservation table, and the authentication result is confirmed via the network to the application source. A service providing system comprising: an authenticating unit that returns a reply to the facility equipment storage terminal device.