JP2003050956A - Network service system and its operating method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide multifunctional service which is convenient to customers and improve the level of service made smart. SOLUTION: A network service system is concerned with use for electronic data processing facilities constituted by connecting a network management center and a user terminal device together through a network communication system. The network management center comprises hardware having network facilities composed of a center service, an auxiliary PC machine, a network card incorporated in the server, and a net work line and software having an information database, a network management database, an electronic commerce database, management software, and key authentication and information safety software packages (firewall). The user terminal device comprises a host device and a plurality of sub devices including respective service items which are combined on a building-block basis. The network communication system comprises the Internet, a wire and/or wireless local network, and a computer bus.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an electronic data processing facility used for self-service and its operating method.

[0002]

2. Description of the Related Art Electronic services are a new industry in human life, but conventional electronic service facilities have only a single service content. For example, US6177932 and BR9
NOVEKTY-A's communication network services system published by 902989 had one or more remote single terminal servers. Each terminal server has a single service content and has, for example, a single financial service, a single information retrieval, a single payment service, a single sales service, a single voice device, etc. It was

CN1236929A has released an ordering system with a buffet menu on a user terminal PC. This also had only a single service content. CN2307133Y shows an information retrieval service device having only a function. There is only one payment method that the conventional service equipment had, for example, CN2386122Y has revealed the IC card network terminal corner.

According to Xinhua Mainichi Newsletter 99,2 (1), "the operation of the Zhengzhou local automatic service bank network" was reported. According to China Science and Technology Achievement Data (2000 version), "On postal service automatic service system"
(Item identification year number: 99020221) It was reported that all payment methods were card through type.
The vending machines installed on the roadside currently use a cash payment system.

[0005]

However, the above-mentioned single service content and single payment method in the automatic service facility are often inconvenient for the customer.

[0006]

The problem to be solved by the present invention is to provide a network service system used for a user terminal in which various service contents and various payment methods are integrated in a building block and its operation. Is to provide a method. The problems to be solved by the present invention have been completed as follows.

The network service system of the present invention is configured by connecting a network management center and a user terminal via a network communication system. The network management center is a hardware having a center server, an auxiliary PC, and a network facility having a PC card and a network line built in the server, an information database, a network management database, an electronic commerce database, management software,
Configured by software with key authentication and information security software package (firewall). The user terminal device includes a host device and a sub device. The sub device is composed of a plurality of terminal devices that are combined in a building block and can select each service item and its contents based on the customer's request at the site.
Network communication systems consisted of the Internet, wired and / or wireless local area networks and computer buses.

[0008] The above-mentioned information database is composed of a database that stores each piece of information in the system collected by public information at the current time of the field and an Internet-only address.

The host device includes a PC host, a contact display, a keyboard, a communication / control board, a communication / control interface connected to a network management center, a communication / control interface connected to each depositing / acquiring device stored in the host device, Communication / control interface connected to the sub device, operation unit for inserting bills / coins, debit /
Card passing unit, prepaid card passing unit, changeover unit, module of contract bank by telephone and / or mobile phone, computer operation software, data management software by host device and sub device, communication software system connected to network management center , Consisted of network and data security software system.

[0010] The sub-device is provided by a vending machine and / or a card / ticket vending machine and / or an information providing service machine including service contents of 6 to 30 items, which are combined in a building type with 2 to 6 devices. Composed. The vending machine is a vending machine for food, drink or daily necessities. The card / ticket vending machine is a card or ticket vending machine, or a combination thereof. The information providing service machine is information retrieval, a videophone, a printer or a printing machine, or a combination thereof.

The network service according to the present invention
The operating method of the system is as follows: (1) The customer selects the service item and its contents on the host device,
Determine payment method. (2) The host device automatically generates the information and at the same time transmits it to the network management center. (3) The network management center receives the information and processes it correspondingly by the information database, the network management database, or the electronic commerce database according to each information data. (4) The network management center returns the processed result to the host device. (5) The host device makes payment according to the selected payment method. (6) The host device includes communicating with at least one sub device to control and command various service provisions.

In the operation method of the network service system described above, the processing by the information database includes (1) a step in which the customer selects an information service item with a host device, (2) a step in which a payment method is determined, and (3) a host. The device generates billing information and sends it to the network management center, (4) the network management center reads corresponding information from the information database and sends it back to the host device, and (5) the host device is selected. (6) Sub-device provides service.

In the above-mentioned operation method of the network service system, the processing steps by the network management database are as follows: (1) The host device is a terminal including information data such as the number of stocks at present, the remaining amount, product billing and operation status. Generating information, (2) the sub device transmits the generated information data to the network management center, (3) the network management center appropriately changes the original data stored in the network management database, and processes Returns the result of (4) to the host device, (4) the host device makes payment according to the selected payment method,
(5) The sub device includes providing a product.

In the method of operating the network service system described above, in the processing step by the electronic commerce database, (1) the host device changes the information of the debit card, and (2) network management of the changed card information. (3) The network management center appropriately changes the data in the electronic commerce database and sends back the processing result to the host device (4) The host device performs settlement (5) Includes sub-devices providing services.

In the above-described method of operating the network service system, the payment process by payment includes:
(1) When the customer selects the payment method, (2) When the cash payment method is selected, the payment processing by cash is started, and (3) When the payment method by the prepaid card is selected, the payment processing by the prepaid card is performed. (4) When selecting a debit card payment method, it includes entering into a debit card payment process.

In the payment by the payment, the cash payment includes (1) inserting cash into a cash receiver, (2) confirming the payment amount, (3) confirming whether the amount is the required amount or more, (4) sub The device provides services and includes returning change.

In the payment by the payment, the payment process using the prepaid card includes (1) passing the prepaid card, (2) verifying the card, and (3) checking whether the amount of the card is more than a required amount. , (4) returning the card upon payment, and (5) subdevice providing the service.

In the payment by the payment, the debit card payment process includes (1) passing the debit card, (2) verifying the card, (3) confirming the balance of the card, and (3-1) card If there is a shortage of the remaining amount of, determine whether to recharge, (3-2) If the remaining amount of the card is more than the required amount, put cash in the cash receiver, (4) return the card with payment, (5) Includes sub-devices providing services.

In the above-described method of operating the network service system, the communication / control process between the host device and the sub-devices includes: (1) The host device sends billing information to each sub-device according to each service item and its contents. (2) The sub device confirms the type and quantity of the product, and receives the payment amount information. (3) The sub device controls the shipment, and the type and quantity of the product or the required time is sent to the host device. (4) Host device controls changeover or card passing, (5) Host device changes inventory quantity data and balance data, (6) Return changed data to network management center including.

The present invention has the following advantages over the prior art. The network service system of the present invention integrates the electronic service industry, network information and electronic commerce, and has coordinated different technologies in three fields. When using one of the terminal devices, the customer can enjoy the provision of multifunctional services from various service items with one or various payment methods. It will be convenient for customers, improve smart service level, and become a new one in the electronic service industry.

[0021]

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, the present invention will be described in detail with reference to the drawings, but the present invention is not limited thereto. In FIG. 1, the network service system of the present invention connects a network management center and six user terminals via the Internet and a wired and / or wireless local area network to exchange data. During the connection of each local area network, a means for connecting by wire and / or wireless is used. The network management center consists of an information service center, a data management center and an electronic commerce center. The network management center connects to a network address and the Internet to provide a communication service.

The network management center of the present invention shown in FIG. 2 includes a network server (1 unit), an auxiliary PC unit (2 units), network equipment (having a network card and a line built in the server) hardware. Ware and software with information databases, data management centers, electronic commerce databases, management software, key authentication and information security software packages (firewalls). The management center is connected to a user terminal device via the Internet and / or a wireless local area network, and is also connected to a distribution center and a repair center other than the system of the present invention. In the information database, the information is artificially edited, put together by downloading, and classified by the files of the information database.

Schematic Configuration of User Terminal Device FIG. 3 shows a terminal service device set in which one host device and four sub devices are combined in a building type. Sub device
I is a card vending machine, II is a drink vending machine, III is a food vending machine, and IV is an information service machine. The above
The IV is attributed to the host device.

FIG. 4 is a block diagram showing the operation console of the host device. In the figure, 4-1 is a communication / control interface connected to a data management center, 4-2 is a contact display for starting information display and service system, 4-3 is a bill slot, and 4-4 is a coin slot. , 4-5 is card through, 4-6
Is a changeover, 4-7 is a videophone holder, 4-8 is a communication / control interface for connecting to a sub device, 4-9 is a slip exit, 4
-10 is a cash receiver with a card, 4-11 is a keyboard for starting the system, and 4-12 is an exit for a four-card ticket.

The vending machine of the sub device is a food vending machine, a drink vending machine, or an everyday goods vending machine. A block diagram of the configuration is shown in FIG. In the figure, 5-1 is a shelf, 5-2 is a communication / control section, 5-3 is a transmission machine, 5-4 is a temperature control section, 5-5 is an extraction section, and 5-6 is connected to a host device. Interface.

A communication / control pattern of the network communication system according to the present invention is shown in FIG. The network between the network management center server and the host device (including the station Internet and the local area network) was connected by the communication and control board I. The host device is connected via the communication / control board II to each depository machine (a bill compartment, a coin compartment, a changeover, a card swipe, and other money compartments) stored in the host equipment. The host device was connected to the sub-device payment system, transmission system and temperature control system via the communication / control board III.

FIG. 7 shows the configuration of the network communication system. The network management center server uses a dedicated line or telephone line to connect to the Internet. The PC machine is connected to the network management center server by a local area network line. The communication / control unit in the sub device is connected to the computer bus and the host device. A network database, an information database and an electronic commerce database were stored in the hard disk of the network management center server. FIG. 7 shows that a single network management center in the network service system of the present invention is connected to K user terminals.
Each user terminal is provided with one host device and four sub devices that are combined in a building type.

FIG. 8 is a circuit principle diagram in which the communication / control unit in the present invention is used. As shown in FIG. 9, in the operation flow of the network service system according to the present invention, the customer starts the host device by the contact display or the keyboard, and the display sequentially displays the service item and its contents or payment method. . The host device requests the information service generated here, changes and inventory quantity according to the information of the debit card,
The terminal information including the balance, product billing and operation status is transmitted to the network management center via the network communication system.

The information database in the network management center processes the billing information, reads the billing information, and returns the billing information to the host device via the network communication system. The electronic commerce database at the network management center receives the modified debit card information from the host device. That is, the original data stored in the card is changed, and the processed result is returned to the host device. The network management database in the network management center receives the information on the number of stocks, money, billing of goods, and operation status from the host device.
That is, the original data stored in the card is changed, and the processed result is returned to the host device. After processing the results returned from the network management center, the host device will settle according to the payment method selected by the customer, and at the same time, drink from Sub-device I, food from Sub-device II, sub-device I.
The card / ticket can be taken out from II and the information providing service can be provided from sub device IV.

As shown in FIG. 10, in the consuming process by the network service system according to the present invention, the customer starts the system by using the contact display or the keyboard on the user terminal device. The two service items displayed on the user terminal device are "information service" and "shopping service". If you touch the "shopping service" with your hand, the display will show "food", "drink", "card / ticket", and if you touch "food", you will get "ramen", "biscuits", "chocolate", etc. Touching "drinks", "Coca-Cola", "soda", "beer", etc. Touching "cards and tickets", "IP card", "Shrine line card",
"IC card" etc. is displayed. Finally, when you decide the item and touch the display, the price is displayed on the display.

Then, the payment method is selected, and the money is put into the cash receiver stored in the operation console of the host device. After confirming the payment amount, the host device returns the change, and at the same time, the customer takes out the product with the building block type sub device.
For example, when buying a Coca-Cola, the sub-device I is taken out, when a biscuit is bought, the sub-device II is taken out, and when a telephone IC card is bought, the sub-device III is taken out. Finally, the received items are displayed on the display of the host device, and the printer prints the receipt. This ends the shopping cycle.

When touching the "information provision service",
"Internet service" and "Information search" are displayed. If you touch the "Internet service", the "Internet home page" will be displayed and you will be charged.
Touching "Information search" displays "free service" and "paid service" (for example, entrance guide, securities, etc.). In addition, the customer can select the service item, and in the case of a paid service, the information desired to be searched can be searched. For free services, weather information, traffic information, maps, etc. can be provided.

Further, as shown in FIG. 11, in the payment course by the network service system according to the present invention, the customer selects the payment method with the host device. Figure 11 shows cash, prepaid cards and debit cards.
There are three types of cards. When paying in cash, the customer deposits cash. Check whether the cash is counterfeit and whether the payment amount is sufficient. If the cash is counterfeit or the amount is insufficient, return the money. Machines refuse to consume. When the cash is genuine or the payment amount is more than the required amount, the sub device can provide goods or information providing service. You can also return change.

When paying with a prepaid card, the customer operates the prepaid card through I, and the card through I verifies the card. When the amount of money on the card is equal to or more than the required amount, the sub device can provide a product or an information providing service. After paying with prepaid card through I, return the card. In the opposite case, the machine refuses to consume.

When selecting the debit card, the customer operates the debit card through II, and the card through II verifies the card. The machine refuses to consume the card if the amount of money is less than the required amount, or if there is not enough money or the money is insufficient. Return the card from Debit Card Swing II. Subsequent devices can provide merchandise or information service after the debit card is used or if the original amount of the card is more than the required amount. You can make a payment with Card Through II and return the card.

Further, FIG. 12 shows a communication / control flow chart between the host device and the sub device. After confirming the service request item and its contents, the host device classifies the service request information via the computer bus and sends it to the communication / control unit of each sub device. Sub-device for drink request
I, food request to sub-device II, card / ticket request to sub-device III, information service request to sub-device I
Send to V. Further, each sub-device confirms the type and quantity of the product, and controls the shipping or the information display after receiving the command to complete the account. The shipment quantity or information service time is returned to the host device. The host device changes the quantity of the product inventory and balance data, and sends the changed information to the network management center.

[Brief description of drawings]

FIG. 1 is a schematic configuration diagram illustrating a network service system of the present invention.

FIG. 2 is a configuration diagram illustrating a network management center according to the present invention.

FIG. 3 is a configuration diagram illustrating a user terminal device according to the present invention.

FIG. 4 is a configuration diagram illustrating an operation console of the user terminal device according to the present invention.

FIG. 5 is a schematic configuration diagram illustrating an automatic vending machine in the sub device of the present invention.

FIG. 6 is a diagram showing a communication / control method according to the present invention.

FIG. 7 is a schematic configuration diagram illustrating a network communication system according to the present invention.

FIG. 8 is a principle diagram illustrating a circuit between a communication / control unit in the present invention.

FIG. 9 is an operational flowchart illustrating the network service system of the present invention.

FIG. 10 is an operation flow chart for explaining consumption.

FIG. 11 is a driving flow chart illustrating payment.

FIG. 12 is a flowchart of communication / control between a host device and a sub device.

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) G06F 15/00 310 G06F 15/00 310A G07F 7/08 G07F 7/08 Z (72) Inventor Tsang Ziwang Chinese People's Republic Tianjin Ejin Road 94 (72) Inventor Wan Liang Shen China Tianjin Ejin Road 94 (72) Inventor Yao Lan China Tianjin Ejin Road 94 (72) Inventor Wan Lui China No.94 Etsuji, Tianjin-shi (72) Inventor Don Liu Fan People's Republic of China No.94 Etsuji, Tianjin F-Term (reference) 3E044 AA01 AA02 BA01 BA02 BA04 DE01 DE02 5B085 AA01 AA08 BE01

Claims (16)

[Claims] 1. A network service system configured by connecting a network management center and a user terminal device via a network communication system, wherein the network management center provides the center server, the auxiliary PC, and the server. Hardware with network equipment consisting of built-in network card and network line, and information database, network management database, e-commerce database,
It is composed of software having management software, key authentication and information security software package (firewall), and the user terminal device can select each item and its contents according to a request from a host device and a user in a predetermined area. A network service system, characterized in that the network communication system is constituted by sub-devices combined by formulas, and the network communication system is constituted by the Internet, a wired and / or wireless local area network and a computer bus. 2. The network service system according to claim 1, wherein the information database is constituted by a database that stores various information collected from local terminals and Internet websites. . 3. The host device comprises a PC host, a contact display, a keyboard, a communication / control board, a communication / control interface connected to a network management center,
Communication / control interface connected to each depository machine stored in the host device, communication / control interface connected to each sub-device, operation unit with bills and coins, card passing unit,
IC card passing part, change part, module of contract bank by telephone and / or mobile phone, ordinary computer operation software, database management software for host device and sub device, communication software system connected to network management center, network and database The network service system according to claim 1, wherein the network service system is configured by a security protection software system according to claim 1. 4. The sub device is constituted by a vending machine and / or a card / ticket vending machine and / or an information providing service machine, which are combined in a building type by 2 to 6 devices, and the sub device is , The service content of 6 to 30 items is included, The network service system according to claim 1, wherein. 5. The network service system according to claim 1, wherein in the sub device, the vending machine is a food vending machine, a drink vending machine, or an everyday goods vending machine. 6. The network according to claim 1, wherein the card ticket vending machine is a ticket vending machine, a card vending machine, or a combination thereof.
Service system. 7. The network service system according to claim 1, wherein the information providing service device is an information search unit, a videophone, a printer or a printing machine, or a combination thereof. 8. (1) The customer selects each service item and its content or payment method on the host device,
(2) The host device automatically generates information and at the same time sends the information to the network management center.
(3) The network management center receives the information, and processes the information database, the network management database, or the electronic commerce database based on each information data. (4) The network management center processes the results. Return to the host device, (5) The host device makes payment according to the payment method selected by the customer, (6) The host device is connected to at least one sub device, controls and commands the sub device, and various services And a method of operating a network service system. 9. The processing by the information database in the step (3) of claim 8 is as follows: (1) a step in which a customer selects an information providing service with a host device; (2) a step in which a payment method is determined; (3) The host device generates service billing information and sends it to the network management center, (4) The network management center reads the information from the information database and sends it back to the host device, (5) 9. The method according to claim 8, wherein the host device includes the step of making a payment by a payment method selected by the customer, and (6) the host device providing an information service. 10. The process by the network management database in the step (3) of claim 8 is as follows.
(1) A step in which the host device generates terminal information including information data such as the current inventory quantity, remaining amount, product billing and operation status, and (2) the host device immediately outputs the generated information to a network management center. The process of sending to
(3) A step in which the network management center appropriately changes the original data in the network management database and returns the processed information to the host device, (4) a step in which the host device makes a payment by the payment method selected by the customer,
9. The method according to claim 8, wherein the sub device includes a step of providing a receiving service. 11. The process by the electronic commerce database in the step (3) of claim 8 is as follows.
(1) The host device changes the debit card information, (2) the changed card information is sent to the network management center, (3) the network management center updates the information in the e-commerce database. Processing and returning the processed results to the host device, (4)
9. The method according to claim 8, wherein the host device performs a payment step, and (5) the sub-device includes a step of providing a service. 12. The settlement by the payment in the step (5) of claim 8, as follows, (1) the step for the customer to select a payment method, (2) when paying in cash, the payment processing in cash is started. Process, (3) When paying with a prepaid card, the process of entering payment processing with a prepaid card, (4) When paying with a debit card, debit
9. The method of claim 8 including the step of entering a payment process by card. 13. The cash payment process includes (1) cash insertion into a cash receiver, (2) confirmation of the amount of money, (3) confirmation of whether the amount of money is greater than or equal to the required amount, and (4) provision of service by a sub device. 13. A method as claimed in claim 12, characterized in that it comprises a change-back with a change-back machine. 14. The payment process using the prepaid card includes (1) card passing through the prepaid card reader, (2) card verification, (3) confirmation that the balance is equal to or more than the required amount, (4) ) Card ejection by payment, (5)
13. The method according to claim 12, comprising: servicing by a sub-device. 15. The debit card payment process includes: (1) passing the card through a debit card reader;
(2) Card verification, (3) Confirm that the remaining amount is more than the required amount, (3-1) If the remaining amount of the card is insufficient, decide whether to recharge the card, and (3-2) 13. The method according to claim 12, further comprising: when the remaining amount is equal to or more than a required amount, depositing cash into a cash receiver, (4) ejecting a card after settlement, and (5) providing service by a sub device. 16. The communication / control between the host device and the sub device in the step (6) of claim 8 is as follows (1).
The host device sends service billing information to each sub device according to each service item and its contents. (2) The sub device reads the type and quantity of the invoiced product and receives the payment amount information. Process, (3)
The sub-device controls the shipment and returns the type and quantity of the product concerned or the required time to the host device,
(4) The host device controls the changeover unit and the card ejection unit, (5) The host device changes the inventory quantity data and the balance data, (6) The host device manages the changed data on the network. The method according to claim 8, further comprising the step of transmitting to a center.