JP2003048386A - Guarantee letter with delivery slip - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a guarantee letter enabling asking for a repair free of charge, which guarantees a product purchased by a customer and, when troubles develop in the product, enables the asking for its repair free of charge without expending for the returning of a troubled product to a sales company or to the repair section of a maker or without bringing the troubled product by the customer himself to the sales company or to the repair section of the maker. SOLUTION: This guarantee letter with a delivery slip consists of a first sheet and a second sheet. The guarantee letter is printed on the first sheet. A delivery slip is printed on the region corresponding to the guarantee letter of the second sheet. A re-releasing structure is provided between the guarantee letter and the delivery slip.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a delivery voucher, and more particularly to a guarantee certificate with a delivery voucher used when a customer purchases a product when a problem occurs with the product.

In recent years, mail-order sales (mail order) using media such as the Internet, radio, and catalogs have been remarkably expanding. Also, with the expansion of the courier network, it has become possible to enjoy stable services regardless of weather or residence.

[0003] Since mail order is shipped from a warehouse in response to a customer's order, it does not have to have a store at a place where people gather, so that it has an advantage of being able to provide a product at a relatively low cost.

Although the mail order has the advantages as described above,
For example, in the case of failure in the warranty period of electrical products, etc., in most cases, the mechanism is to return it to the mail order company and request the manufacturer to repair it through the mail order company. In other words, it is not very common to send defective products directly to the manufacturer.

[0005]

SUMMARY OF THE INVENTION It is an object of the present invention to guarantee a product purchased by a customer and, when a defect occurs in the product, to pay for the return of the defective product to a sales company or a manufacturer's sales department. It is to provide a warranty that makes it easy for a customer to directly request a repair without bringing the defective product to the repair department of the sales company or the manufacturer.

[0006]

The invention as set forth in claim 1 is to solve the above-mentioned problems and comprises a first paper sheet and a second paper sheet attached below the first paper sheet. A guarantee is printed on at least a partial area of one sheet, and a delivery slip is printed on an area of the second sheet corresponding to the guarantee,
It is characterized in that a re-peeling structure is interposed between the warranty and the delivery form.

In the invention described in claim 1, a sticking slip may be printed on the first paper sheet together with the warranty.

In the invention according to claim 1, the second
The sticker slip is printed on the paper sheet together with the delivery slip, and the re-peeling structure is interposed in the entire area between the first paper sheet and the second paper sheet.
The delivery slip and the sticky slip printed on the surface of the second paper sheet may appear when the first paper sheet is separated from the second paper sheet.

According to a fourth aspect of the present invention, which solves the above problems, the first paper sheet and the second paper sheet laminated below the first paper sheet are used. Is characterized in that a guarantee slip and a delivery slip consisting of a sticking slip and a delivery slip are printed, and a re-peeling structure is provided in an area between both sheets corresponding to the delivery slip.

In the present invention, a separating perforation or a half cut may be engraved between the warranty and the delivery slip.

In the present invention, the expiration date of the guarantee may be specified on the sticky note.

In Claims 1 and 4, the term "removable structure" means a structure that is interposed between the delivery slip and the warranty to give removability between them, that is, the warranty does not damage the delivery slip. It means a structure that enables peeling, and it may be composed of a pseudo adhesive film or may be composed of a peeling layer / adhesive layer.

According to the first and fourth aspects of the invention, a special delivery slip for sending defective products directly to the manufacturer, which is integrated with the warranty, is separated from the warranty, and the delivery slip is attached to the package and returned. Defective products can be returned to the repair department of the sales company or manufacturer for repair without cost. In addition, since the expiration date (warranty period) is specified on the sticker, the repair department of the sales company or maker can carry out the repair work without having to confirm whether it is within the warranty period.

Even if the expiration date has expired, the special delivery voucher may be used to configure the voucher so that the repair can be requested to the repair department of the sales company or the manufacturer for a fee. In this case, for example, the color of the slip may be changed according to the year of issuance or the like so that the free period can be easily determined.

[0015]

1 and 2 show a first embodiment of the present invention. 1A and 1B show a delivery slip constituting a warranty with a delivery slip according to the present invention. FIG. 1A is a plan view and FIG. 1B is a sectional view. Further, FIG. 2 shows a delivery slip in which the warranty is peeled off and exposed from the warranty with delivery slip shown in FIG.

The guarantee certificate with delivery slip 1 of the present invention is composed of a laminated sheet composed of a first paper sheet 2 and a second paper sheet 4 adhered thereto via an adhesive layer 3. The warranty 9 and the sticker slip 6 are printed on the first sheet 2. Further, the warranty card 9 is provided with a re-peeling structure 7 in an area between the paper sheets 2 and 4 corresponding to the area of the warranty card 9 so that the warranty card 9 can be peeled off. Here, the "removable structure" means a structure that is interposed between the delivery slip and the warranty to give removability between them, that is, a structure that enables the warranty to be peeled from the delivery slip without damage. To do. Further, a half cut 8 is engraved between the warranty card 9 and the sticking slip 6. In the area of the second paper sheet 4 corresponding to the area of the guarantee 9, a delivery form 5 is printed as shown in FIG. On this delivery slip 5, the destination is printed, for example, "○ × Electric Co., Ltd. Repair Customer Center line", and "This delivery slip is for guaranteeing free repair when defective products occur. You can use it until the expiration date below. " The customer name of the sender is printed on the sticky note 6,
The expiration date is specified.

The removable structure 7 is a pseudo adhesive film, a removable adhesive layer, a release layer / adhesive layer or a silicone resin, a styrene-butadiene copolymer rubber, a latex of an acrylic resin such as polyacrylic acid ester, a rubber resin, It consists of a weak temporary adhesive layer made of a weak adhesive such as wax.

The guarantee certificate with a transportation slip of the first embodiment shown in FIG. 1 is used through the following steps. (1) The printer prints the required items such as product name, model number, serial number, seller, sales date, customer name and address on the warranty card to create the warranty card, and at the same time the sender (customer name) ) And the expiration date. (2) The created warranty card is packed and delivered together with the product. (3) The customer unpacks and takes out the product and warranty card, and keeps the warranty card until the warranty period expires. (4) If a product malfunctions during the warranty period, separate the delivery slip from the warranty and attach it to the packing box that contains the product for which repair is requested, and request the mail-order company or delivery company to transport the product. . (5) The transportation cost of the package attached with this delivery slip is settled by freight collect.

Instead of printing the sticky note together with the guarantee certificate on the first paper sheet 2, only the guarantee certificate is printed on the first paper sheet 2 and the delivery slip together with the delivery slip is printed on the second paper sheet 4. Print the
The delivery slip and the sticky slip printed on the surface of the second paper sheet 4 may be displayed when separated from the first paper sheet 2 and the second paper sheet 4. At this time, since it is generally difficult to copy the sticky note provided on the second paper sheet with the thermal printer and it is not printed, it is desirable to fill the sticky note as necessary. Further, in this case, it is desirable to adopt a peeling structure suitable for writing. Of course, if a dot impact printer or the like is used, copying using pressure sensitive paper is possible.

FIG. 3 shows the second form of the delivery slip with the guarantee of the present invention.
The embodiment of is shown. The second embodiment is the first paper sheet 2.
And a second laminated sheet 4 bonded thereto via the adhesive layer 3 to the laminated sheet. The delivery slip 5, the sticking slip 6, and the warranty 9 are printed on the first paper sheet 2. The delivery slip 5 is provided with a re-peeling structure 7 in the area between the two sheets 2 and 4 corresponding to the area of the delivery slip 5 so that the delivery slip 5 can be peeled off. Further, a separating line 10 formed of perforations or half cuts is engraved between the delivery form 5 and the sticking form 6. Further, a separating line 11 made of perforations or half cuts is engraved between the guarantee certificate 9 and the delivery slip 1 so that the delivery slip 1 can be separated from the guarantee certificate 9. On the delivery slip 5, the destination is printed, for example, "○ × Electric Co., Ltd. Repair Customer Center line", and "This delivery slip is for promising free repair when defective products occur. You can use it until the expiration date below. " The customer name of the sender is printed on the sticky note 6 and the expiration date is clearly indicated.

In the first and second embodiments of the present invention, an adhesive layer and a release paper may be provided on the back side of the second paper sheet 4.

[0022]

As described in detail above, the warranty with delivery slip of the present invention comprises a first paper sheet and a second paper sheet attached below the first paper sheet, and is attached to the first paper sheet. Voucher and delivery voucher are printed, the delivery voucher is provided with a release layer in the area between the two sheets corresponding to the delivery voucher, and the warranty is attached on the delivery voucher with a temporary adhesive layer. A written guarantee with delivery slip, or a first paper sheet and a second paper sheet attached below the first paper sheet, and the first paper sheet is printed with a warranty card and a delivery slip consisting of a sticking slip and a delivery slip. Since it is a warranty with a delivery slip that has a peeling layer in the area between both paper sheets corresponding to the delivery slip, a special delivery slip that clearly shows the promise of free repair of defective products from the warranty Separate the sales slip and attach it to the parcel and sell it at no cost Or returned to the manufacturer of the defective product to the repair department can request a free repair. In addition, since the expiration date (warranty period) is specified on the sticker, it is possible to carry out repair work without having to confirm whether it is within the warranty period. Therefore, for example, it is possible to improve customer satisfaction with mail-order vendors, manufacturers and the like. In addition, it will be easy for customers to request repairs directly without the cost of returning defective products to the sales department of the manufacturer or the manufacturer, or without bringing the defective products to the repair department of the sales company or manufacturer. As a result, it is possible to save costs and resources associated with transportation.

[Brief description of drawings]

FIG. 1 shows a warranty with delivery slip according to a first embodiment of the present invention, (A) is a plan view and (B) is a sectional view.

2 is a plan view and FIG. 2B is a cross-sectional view showing a state in which the warranty is peeled off from the warranty with delivery slip shown in FIG. 1 to expose the delivery slip.

FIG. 3 shows a second embodiment of the present invention, in which (A) is a plan view and (B) is a sectional view.

[Explanation of symbols]

1 delivery slip 2 first paper 3 Adhesive layer 4 second paper leaf 5 delivery votes 6 sticky notes 7 Removable structure 8 half cut 9 warranty 10 separation line 11 separation line

Claims (6)

[Claims] 1. A first paper sheet and a second paper sheet attached below the first paper sheet, wherein a warranty is printed on at least a partial area of the first paper, and a first paper corresponding to the warranty is provided. A warranty card with a delivery slip, in which a delivery slip is printed in the area of the second sheet, and a re-peeling structure is interposed between the warranty card and the delivery slip. 2. The guarantee certificate with a delivery slip according to claim 1, wherein a sticky note is printed together with the guarantee certificate on the first paper sheet. 3. The second sheet has a delivery sheet and an attachment sheet printed thereon, and the re-peelable structure is interposed in the entire area between the first sheet and the second sheet. The guarantee certificate with the delivery slip according to claim 1. 4. A delivery sheet comprising a first paper sheet and a second paper sheet attached below the first paper sheet, on which a guarantee slip and a delivery voucher including an affixing slip and a delivery slip are printed for delivery. A warranty card with a delivery slip, characterized in that a re-peeling structure is provided in the area between the two sheets corresponding to the vote. 5. The delivery slip with the guarantee certificate according to claim 4, wherein a perforation for separation or a half cut is engraved between the guarantee certificate and the delivery slip. 6. The delivery slip with the guarantee certificate according to claim 1, wherein the expiration date of the guarantee is clearly stated on the sticker slip.