JP2003046647A - System, method and program for repeating call and recording medium with the program recorded thereon - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a call repeater system with which a communication can be carried out similarly to a general user by using voices by a telephone terminal without mounting any special device on the telephone terminal even in the case of a specified user who speaks incompletely or unclearly. SOLUTION: In a portable terminal call repeater system 1, specified user registration is accepted in advance in a user registration part 11 and the unclear Japanese syllabary data of the relevant specified user are stored in a user voice storage part 22. Besides, clear Japanese syllabary data are stored in advance in a standard voice storage part 23. In a call carried out via such a portable terminal call repeater system 1, when it is recognized in a specified user recognizing part 13 that any one of speakers is the specified user at least, non-clear Japanese syllabary spoken by the relevant specified user is converted to clear Japanese syllabary in a voice converting part 14 and transmitted to an opposite party.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a call relay system for relaying a call between a transmitter terminal and a receiver terminal, a call relay method, a call relay program, and a recording medium recording the same.

[0002]

2. Description of the Related Art In recent years, along with the rapid spread of mobile phone terminals, a healthy user (hereinafter referred to as a general user) who can speak an accurate word can communicate by using voice in every place. Is starting to appear.
However, it is difficult for a user (such as a specific user) who has incomplete or unclear words, such as a drowsy person or an elderly person, to communicate using voice from a telephone terminal such as a mobile telephone terminal. .

As conventional techniques for solving such problems, there are the invention disclosed in Japanese Utility Model Laid-Open No. 11599/1993 and the invention disclosed in Japanese Patent Laid-Open No. 13582/1995. In the former invention, a carbon dioxide sensor is attached near the mouthpiece of the telephone so that the breath length of the caller can be detected, and a predetermined word is addressed to the call destination according to the combination of the detected breath lengths. The signal is sent. Further, in the latter invention, the vibration is detected by the voice input means formed of a sound absorbing material wound around the vibration generator and converted into an electric frequency signal, and the voice output means responds to the frequency signal. A method of outputting an audio signal is adopted.

[0004]

However, in each of the above-mentioned conventional techniques, it is necessary to mount a special device on the telephone set used by a specific user. In particular, the need to attach such special devices to mobile phone terminals, which are becoming smaller and lighter, conflicts with the convenience of mobile phone terminals that can be easily carried anywhere, and specific users are It had to be inconvenient in comparison.

The present invention has been made in view of the above-mentioned problems, and even if a specific user whose words are incomplete or ambiguous does not need to install a special device on a telephone terminal, the voice from the telephone terminal is used. It is an object of the present invention to provide a call relay system, a call relay method, a call relay program, and a recording medium having the call relay system, which can perform the same communication as a general user.

[0006]

A call relay system according to the present invention is a call relay system for relaying a call between a transmitting side terminal and a receiving side terminal, in which information regarding a specific unit voice uttered by a registered specific user is transmitted. The stored user voice storage means, the standard voice storage means in which information about standard unit voice is stored, and at least one of the callers of the transmitting side terminal and the receiving side terminal is the specific user. It is characterized by comprising a specific user recognizing means for recognizing and a voice converting means for converting the specific unit voice included in a call made by the specific user into the standard unit voice.

The call relay method according to the present invention is a call relay method for relaying a call between a transmitter terminal and a receiver terminal, and a user voice storing information on a specific unit voice uttered by a registered specific user. A storing step, a standard voice storing step of storing information about standard unit voice, and a specific user recognizing step of recognizing that at least one of the caller of the transmitter terminal and the receiver terminal is the specific user. And a voice conversion step of converting the specific unit voice included in the call made by the specific user into the standard unit voice.

Further, the call relay program according to the present invention is a computer-readable call relay program for relaying a call between a sender terminal and a receiver terminal, wherein a specific user registered in the computer is A user voice storing process for storing information about a specific unit voice to be emitted, a standard voice storing process for storing information about a standard unit voice, and at least one of the callers of the transmitting side terminal and the receiving side terminal specifies the above. A specific user recognition process of recognizing that the user is a user and a voice conversion process of converting the specific unit voice included in the call made by the specific user into the standard unit voice are performed.

According to these inventions, first, a specific user whose word is incomplete or unclear is registered in advance in a server system or the like which is a relay station for relaying a call between a transmitter terminal and a receiver terminal. At the same time, a unit voice (for example, each voice corresponding to Japanese syllabary in Japanese) uttered by the specific user is stored as waveform data. In addition, standard unit voices (for example, the distinctive Japanese syllabary sounds of a healthy person or the individual voices corresponding to the clear Japanese syllabary synthesized by a computer) are also stored in advance in the server system or the like as waveform data. Then, when it is recognized that at least one of the caller of the transmitting side terminal and the caller of the receiving side terminal is the specific user among the calls made by relaying the server system or the like, the specific user makes a call. An incomplete or unclear unit voice is converted into a standard unit voice and transmitted to the destination terminal. In this way, since voice conversion is performed in the server system that is a relay station, even if a specific user whose words are incomplete or indistinct is used, the voice from the telephone terminal is used without installing a special device on the telephone terminal. It becomes possible to carry out the same communication as a general user.

Further, in the call relay system, the specific user recognizing means indicates that at least one of the caller of the transmitting side terminal and the receiving side terminal is the specific user. Alternatively, it is preferable to recognize it based on the telephone number of the receiving terminal.

In the call relay method, in the specific user recognizing step, it is determined that at least one of the caller of the transmitter terminal and the receiver terminal is the specific user. Alternatively, it is preferable to recognize it based on the telephone number of the receiving terminal.

In the call relay program,
In the specific user recognition process, the computer is informed that at least one of the caller of the transmitting side terminal and the receiving side terminal is the specific user, the telephone of the transmitting side terminal or the receiving side terminal. It is preferable to make recognition based on the number.

In the server system or the like which is a relay station as in these inventions, if it is recognized that at least one of the callers is a specific user based on the telephone numbers of the transmitting side terminal or the receiving side terminal, When making a call, a specific user can receive a voice conversion service without performing any special procedure. That is, in either case where the transmitting side is the specific user, the receiving side is the specific user, or both are the specific users,
Since the server system, which is a relay station, recognizes whether the caller is a specific user based on the incoming and outgoing telephone numbers,
The voice conversion service can be automatically received only by a normal call procedure (a procedure in which the transmitting side calls the destination telephone number and the receiving side receives it).

In the call relay system, the specific user recognizing means indicates that at least one of the caller of the transmitting side terminal and the receiving side terminal is the specific user. It is also preferable that the recognition is performed based on the additional information transmitted from either one of the receiving side terminals.

Further, in the call relay method, in the specific user recognizing step, it is determined that at least one of the caller of the transmitting side terminal and the receiving side terminal is the specific user. It is also preferable that the recognition is performed based on the additional information transmitted from either one of the receiving side terminals.

In the call relay program,
In the specific user recognizing process, at least one of the talker of the transmitting side terminal and the receiving side terminal is the specific user in the computer, whichever of the transmitting side terminal and the receiving side terminal. It is also preferable that the recognition is performed based on the additional information transmitted from one of them.

As in these inventions, it is added from one of the sender side terminal and the receiver side terminal that one of the callers of the transmitter side terminal and the receiver side terminal is a specific user. If the recognition is made based on the information (for example, calling the telephone number, the number indicating that the voice conversion service is desired and the registration number of the specific user),
It becomes possible for the specific user or the partner user to arbitrarily decide whether or not to receive the voice conversion service. Also,
It becomes possible to receive the voice conversion service even when the specific user cannot recognize the specific user only by the originating / incoming telephone number on the server system side, which is the relay station, such as when the specific user borrows the telephone terminal of another person to make a call. .

It is also preferable that the call relay system further comprises a character information conversion means for converting a call to the specific user into character information.

It is also preferable that the call relay method further comprises a character information conversion step of converting a call to the specific user into character information.

In the call relay program,
It is also preferable to further cause the computer to execute a character information conversion process for converting a call to the specific user into character information.

[0021] A specific user who includes incomplete or unclear words, such as a deaf person or an elderly person, is often deaf at the same time. Therefore, if the call to the specific user is converted into character information as in these inventions, the specific user who is deaf can also visually understand the call content from the other party.

Further, a recording medium according to the present invention is characterized by recording any one of the above call relay programs.

When the call relay program is recorded in a recording medium and used as in the present invention, it is suitable for a case where the voice conversion service is desired to be used in a plurality of relay stations.

[0024]

DETAILED DESCRIPTION OF THE INVENTION Referring to the accompanying drawings,
Embodiments of a call relay system, a call relay method, a call relay program, and a recording medium recording the same according to the present invention will be described.

First, the configuration of the mobile terminal call relay system (call relay system) according to this embodiment will be described. FIG. 1 is a block diagram showing a configuration of a mobile terminal call relay system 1 according to this embodiment and a connection relationship with external elements. This mobile terminal call relay system 1 includes user mobile phone terminals 31, 32, 33 via a mobile phone communication network N.
It is a system as a relay station for relaying a telephone call between ..., A user registration unit 11, a call reception unit 12, a specific user recognition unit 13, a voice conversion unit 14, and a character information conversion unit 1.
5, a call transmission unit 16, a user information storage unit 21, a user voice storage unit 22, a standard voice storage unit 23, and a character information storage unit 24. Hereinafter, each component and their connection relationship will be described in detail.

The user registration unit 11 is for registering a specific user who wants to use the voice conversion service, and is connected to the user information storage unit 21 and the user voice storage unit 22 via a signal line. This user registration unit 11
Then, the registration request from the specific user is accepted, the specific user ID is given to the specific user, and the telephone number of the mobile phone terminal used at the time of the registration request is recognized.
The specific user information associated with these is stored in the user information storage unit 21 as data as shown in FIG. 2, for example.
Also, a unit voice (for example, each voice corresponding to Japanese syllabary in Japanese) uttered by a specific user at the time of a registration request is accepted as waveform data, and unit voice data in which this is associated with a specific user ID is given for each specific user. For example, the waveform data as shown in FIG. 3 is stored in the user voice storage unit 22.

The call receiving unit 12 is for receiving a call originated from a mobile phone terminal via the mobile phone communication network N, and is connected to the specific user recognizing unit 13 via a signal line. The call receiving unit 12 recognizes the originating and terminating telephone numbers of the call (that is, the telephone numbers of the transmitting side terminal and the receiving side terminal) when the call is started.

The specific user recognizing unit 13 is for identifying a call from a specific user, and is connected to the voice converting unit 14 and the user information storing unit 21 via a signal line. When the specific user information stored in the user information storage unit 21 includes at least one of the incoming and outgoing telephone numbers of the call received by the call reception unit 12, the specific user recognition unit 13 makes the call. Recognizing that at least one of the callers who perform the call is a specific user, a specific user ID corresponding to the telephone number is read from the specific user information stored in the user information storage unit 21 and transmitted to the voice conversion unit 14. .

The voice conversion unit 14 is for converting a unit voice of a specific user in a call into a standard unit voice, and is a character information conversion unit 15, a user voice storage unit 22, a standard voice storage unit 23 and a signal line. Connected through.
In the voice converting unit 14, when the specific user ID is transmitted from the specific user recognizing unit 13, the user voice storing unit 22.
Unit voice data corresponding to the specific user ID stored in, and standard unit voice data as shown in FIG. 4 stored in advance in the standard voice storage unit 23 as waveform data (for example, clear five The unit voice included in the call of the specific user is converted into a standard unit voice based on each voice data corresponding to the ten tones or the clear Japanese syllabary synthesized by a computer.

The character information conversion unit 15 is for converting a call to a specific user into character information, and is connected to the call transmission unit 16 and the character information storage unit 24 via a signal line. In the character information storage unit 24, unit voices represented by waveform users and uttered by general users and the corresponding character information are stored in advance as data as shown in FIG. 5, for example. In 15,
When at least one of the callers is the specific user, the unit voice included in the call to the specific user is converted into character information data.

The call transmitting unit 16 uses the call that has not been converted by the caller as it is based on whether the caller is a specific user, the call that has been converted into standard voice by the voice converting unit 14, or the character. The call information converted into character information by the information conversion unit 15 is transmitted to the destination mobile phone terminal via the mobile phone communication network N.

Next, the operation of the mobile terminal call relay system according to this embodiment (the mobile terminal call relay method according to this embodiment) will be described. Note that, here, a specific user (hereinafter, user A) who uses the user mobile phone terminal 31 is unclear in words and deaf, and the user mobile phone terminal 32.
A case will be described as an example in which a normal general user (hereinafter referred to as user B) who uses is talking.

Before making a call, the user A needs to register as a specific user in the mobile terminal call relay system 1. Specifically, the user A sends a registration request signal (for example, a specific registration telephone number) to the mobile terminal call relay system 1 from the mobile phone terminal 31 used by the user A.
Upon receiving the registration request signal, the user registration unit 11 first gives the user A a specific user ID (for example, “0001”), and recognizes the calling telephone number of the mobile phone terminal 31 used at the time of the registration request. Then, the specific user information associated with these is stored in the user information storage unit 21 as data as shown in FIG. 2, for example. At this time, the user registration unit 11 makes an announcement to the mobile phone terminal 31, such as "Speak Japanese syllabary". In response to the announcement, the user A utters his indistinct Japanese syllabary like "A", "I", "U" .... The user registration unit 11 receives the Japanese syllabary generated by the user A in this way as waveform data, and stores the unit voice data associated with the specific user ID as waveform data as shown in FIG. It is stored in the unit 22.

The user A who has completed the specific user registration does not need to perform any special work when making a call to the user B, and uses the mobile phone terminal 31 he / she uses, as in the case of a normal call. Mobile phone terminal 3 used by user B
All you have to do is call the two phone numbers. That is, the call receiving unit 12 that has received the call of the telephone number recognizes the calling and receiving telephone numbers of the call when the call is started, and the specific user recognizing unit 13 stores the calling and receiving telephone numbers and the user information storage unit 21. Based on the stored specific user information, it is recognized that the user A who is the user of the mobile phone terminal 31 that is the sender terminal is the specific user with the specific user ID “0001”.

Thus, the mobile terminal call relay system 1 recognizes that this call is a call between the specific user having the specific user ID "0001" and the general user, and the voice conversion service is provided. That is, the specific user ID “0001” stored in the user voice storage unit 22.
User A's unit voice data and standard unit voice data as shown in FIG. 4 stored in advance in the standard voice storage unit 23 as waveform data (for example, clear Japanese syllabary sounded by a healthy person or synthesized by a computer). Based on the sound data corresponding to the clear Japanese syllabary, the unit voices included in the call of the user A uttered from the mobile phone terminal 31 are converted into standard unit voices by the voice converting unit 14. , From the call transmitting unit 16 to the mobile phone terminal 32 used by the user B. For example, when the user A utters unclear "Ohayo" during a call, the voice conversion unit 14 outputs "O" and "Ha" for each unit voice based on the unit voice data stored in the user voice storage unit 22. "Yo"
When the call is recognized as "u", it is converted into clear unit voices "O", "ha", "yo", and "u" based on the standard unit voice data stored in the standard voice storage unit 23. A clear call of "Good morning" is transmitted from the transmission unit 16 to the mobile phone terminal 32 used by the user B. Thereby, the user B can listen to the call composed of clear unit voice.

On the other hand, the user B is a general user who can make accurate Japanese syllabary, but the user A of the other party is a specific user who is deaf, and therefore the character information storage unit 2
Based on the character information data stored in FIG. 4 (figure data as shown in FIG. 5 representing the relationship between the unit voice uttered by a general user represented as waveform data and the corresponding character information), the mobile phone terminal 32 Each unit voice included in the call of the user B uttered from the character information conversion unit 15
After being converted into character information in, the call is transmitted from the call transmitting unit 16 to the mobile phone terminal 31 used by the user A. For example, when the user B utters “Good morning” during a call, the character information conversion unit 15 causes the character information storage unit 24 to
Based on the character information data stored in, it is recognized that each unit voice is "O", "ha", "yo", "u", and the character information "o", "ha", "yo", "u" The mobile phone terminal 31 converted and used by the user A from the call transmitting unit 16
The character information data "Ohayo" will be transmitted to. As a result, the deaf user A can visually recognize the call of the user B as characters.

As described above, according to the mobile terminal call relay system according to the present embodiment, even if a specific user whose words are incomplete, unclear, or hearing impaired, specific user registration is performed in advance. By doing so, the communication using the voice from the mobile phone terminal can be performed smoothly like a general user without requiring a special device or a special procedure.

The mobile terminal call relay system according to the present invention is not limited to the mode described in the above embodiment, and various modified modes can be adopted. More specifically, in the above embodiment, an example of making a call in Japanese has been described, but the present invention can also be used for a call in another language. For example, in the case of English, each voice of a phonetic symbol will be used as a unit voice, and the character conversion process will also be converted to English character display.

Further, in the above embodiment, an example in which the specific user is the transmitting side and the general user is the receiving side has been described, but the situation is reversed (the specific user is the receiving side and the general user is the transmitting side). Good. In this case, it is recognized that the user who uses the receiving-side terminal is the specific user by the called-destination telephone number called by the general user, and the voice conversion process and the character conversion process similar to those in the above-described embodiment are performed. become. Furthermore, both the transmitting side and the receiving side may be specific users. In this case, it is recognized that both the user who uses the transmitter terminal and the user who uses the receiver terminal are the specific users based on both the calling and receiving telephone numbers that have called, and the same voice conversion as in the above embodiment is performed. The processing and the character conversion processing are performed for both.

In the above embodiment, an example in which a specific user is recognized by the telephone number of the terminal and voice conversion processing is automatically performed has been described. However, when calling the telephone number, specific additional information (for example, telephone number) is used. The number indicating that the user wants to receive the voice conversion service and the calling of the specific user ID number are added before the above) to recognize that the user is a specific user. By doing so, the specific user can arbitrarily decide whether or not to receive the voice conversion service. In addition, the voice conversion service can be received even when the specific user cannot recognize the specific user only by the calling and receiving telephone numbers, such as when the specific user borrows a mobile phone terminal of another person to make a call.

Finally, a call relay program according to the embodiment of the present invention and a computer-readable recording medium (hereinafter, simply referred to as a recording medium) recording the call relay program will be described. Here, the recording medium responds to a reading device provided in a computer hardware resource by causing a change state of energy such as magnetism, light, and electricity in accordance with the description content of a program. The description content of the program can be transmitted to the reading device in the form of a signal. As such a recording medium, for example, a magnetic disk, an optical disk, a CD-ROM, a memory built in a computer, or the like is applicable.

FIG. 6 is a block diagram of a recording medium according to the embodiment of the present invention. The recording medium 30 includes a program area 30a for recording a program, as shown in FIG. The call relay program 32 is recorded in the program area 30a. Call relay program 32
Is a call relay program for relaying a call between the transmitting side terminal and the receiving side terminal, and as shown in FIG. 6, a main module 32a for controlling the processing and a specific unit issued by a registered specific user. A user voice storage module 32b that causes a computer to perform a user voice storage process that stores information about voice, a standard voice storage module 32c that causes a computer to perform a standard voice storage process that stores information about a standard unit voice, and at least the above-mentioned transmission. A specific user recognition module 32d for causing a computer to execute a specific user recognition process for recognizing that either one of the caller of the side terminal and the caller of the receiving side terminal is the specific user, and a call made by the specific user is included. The voice conversion processing for converting the specific unit voice into the standard unit voice is calculated by the computer. Speech conversion module 3 to be executed
2e, and a character information conversion module 32f that causes a computer to execute character information conversion processing for converting the call to the specific user into character information. Here, the user voice storage module 32b and the standard voice storage module 32c are respectively the user voice storage unit 22 and the standard voice storage unit 23 of the mobile terminal call relay system 1.
Is a module that performs a process of storing the same data as that stored in the storage means, and the function realized by operating each of the specific user recognition module 32d, the voice conversion module 32e, and the character information conversion module 32f is The specific user recognition unit 13, the voice conversion unit 14, the character information conversion unit 1 of the mobile terminal call relay system 1
5 is the same as each function.

FIG. 7 is a system configuration diagram of a computer (for example, a server system) for executing the call relay program 32 recorded in the recording medium 30, and FIG. 8 is
3 is a perspective view of a computer for executing a call relay program 32 recorded in a recording medium 30. FIG. As shown in FIGS. 7 and 8, the computer 100 includes a reading device 102, a work memory (RAM) 104 in which an operating system (OS) resides, a display 106 as a display unit, and a mouse as an input unit. 108, keyboard 110, and communication unit 1 as a communication means
12 and C for controlling execution of the call relay program 32, etc.
And a PU 114. Here, when the recording medium 30 is inserted into the reading device 102, the information recorded in the recording medium 30 becomes accessible from the reading device 102, and the call relay program 32 recorded in the program area 30a of the recording medium 30 becomes It can be executed by the computer 100.

As the reading device 102, a flexible disk drive device, a CD-ROM drive device, a magnetic tape drive device or the like is used corresponding to the recording medium 30.

[0045]

According to the call relay system, the call relay method, and the call relay program of the present invention, voice conversion is performed in the server system as a relay station, so that a special device is not attached to a telephone terminal. Even for a specific user whose words are incomplete or unclear, it becomes possible to communicate using a voice from a telephone terminal in the same manner as a general user.

Further, in the server system or the like as the relay station, by recognizing that at least one of the callers is the specific user based on the telephone number of the telephone terminal, the special user has a special procedure when making a call. It becomes possible to receive a voice conversion service without performing.

Further, additional information (for example, a telephone number) transmitted from either the sender side terminal or the receiver side terminal that one of the callers of the sender side terminal and the receiver side terminal is a specific user. Before calling, call the number that you want to receive the voice conversion service and the registration number of a specific user, etc.)
By making it recognized based on, it becomes possible for the specific user or the other user to arbitrarily decide whether to receive the voice conversion service, and when the specific user borrows the telephone terminal of another person to make a call. As described above, the voice conversion service can be provided even when the server system or the like, which is a relay station, cannot recognize the specific user only with the originating and terminating telephone numbers.

Further, by converting the call to the specific user into character information, it becomes possible for the specific user who is deaf to visually understand the call contents from the other party.

Further, by recording the call relay program according to the present invention in a recording medium and using it, it becomes suitable when it is desired to use the voice conversion service in a plurality of relay stations.

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration of a mobile terminal call relay system according to the present embodiment and a connection relationship with external elements.

FIG. 2 is a chart showing specific user information stored in a user information storage unit.

FIG. 3 is a table showing unit voice data stored in a user voice storage unit.

FIG. 4 is a chart showing standard unit audio data stored in a standard audio storage unit.

FIG. 5 is a chart showing character information data stored in a character information storage unit.

FIG. 6 is a configuration diagram of a recording medium.

FIG. 7 is a system configuration diagram of a computer.

FIG. 8 is a perspective view of a computer.

[Explanation of symbols]

1 ... Mobile terminal call relay system, 11 ... User registration unit,
12 ... Call receiving unit, 13 ... Specific user recognizing unit, 14 ... Voice converting unit, 15 ... Character information converting unit, 16 ... Call transmitting unit,
21 ... User information storage unit, 22 ... User voice storage unit, 2
3 ... Standard voice storage unit, 24 ... Character information storage unit, 31, 3
2, 33 ... User mobile phone terminal, N ... Mobile phone communication network

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Claims (13)

[Claims] 1. In a call relay system for relaying a call between a transmitting side terminal and a receiving side terminal, a user voice storing means for storing information on a specific unit voice uttered by a registered specific user, and a standard unit voice. Standard voice storage means in which information is stored, specific user recognition means for recognizing that at least one of the caller of the transmitter terminal and the receiver terminal is the specific user, and the specific user utters And a voice conversion means for converting the specific unit voice included in the call to the standard unit voice. 2. The specific user recognizing means indicates that at least one of the talker of the transmitting side terminal and the receiving side terminal is the specific user of the transmitting side terminal or the receiving side terminal. The call relay system according to claim 1, wherein recognition is performed based on a telephone number. 3. The specific user recognizing means indicates that at least one of the caller of the transmitting side terminal and the caller of the receiving side terminal is the specific user, in the transmitting side terminal and the receiving side terminal. The call relay system according to claim 1, wherein the call relay system is recognized based on the additional information transmitted from either one of them. 4. The call relay system according to claim 1, further comprising character information conversion means for converting a call to the specific user into character information. 5. A call relay method for relaying a call between a transmitter terminal and a receiver terminal, and a user voice storing step of storing information on a specific unit voice uttered by a registered specific user, and information on a standard unit voice. A standard voice storing step of storing the specific voice, a specific user recognizing step of recognizing that at least one of the caller of the transmitting side terminal and the caller of the receiving side terminal is the specific user, and a call made by the specific user. And a voice conversion step of converting the specific unit voice included in the standard unit voice into the standard unit voice. 6. In the specific user recognizing step, the fact that at least one of the caller of the transmitter side terminal and the receiver side terminal is the specific user is determined by the transmitter side terminal or the receiver side terminal. The call relay method according to claim 5, wherein recognition is performed based on a telephone number. 7. In the specific user recognizing step, the fact that at least one of the caller of the transmitting side terminal and the receiving side terminal is the specific user is set in the transmitting side terminal and the receiving side terminal. 6. The recognition is performed based on the additional information transmitted from either one.
Call relay method described in. 8. The call relay method according to claim 5, further comprising a character information conversion step of converting a call to the specific user into character information. 9. A computer-readable call relay program for relaying a call between a transmitting-side terminal and a receiving-side terminal, wherein the computer stores information on a specific unit voice uttered by a registered specific user. User voice storing process, standard voice storing process for storing information about standard unit voice, and a specific user recognizing that at least one of the caller of the transmitter terminal and the receiver terminal is the specific user. A call relay program for executing a recognition process and a voice conversion process for converting the specific unit voice included in a call made by the specific user into the standard unit voice. 10. In the specific user recognition processing, the computer is instructed that at least one of the caller of the talker terminal and the talker terminal is the specified user. The call relay program according to claim 9, wherein the call relay program is recognized based on the telephone number of the receiving side terminal. 11. In the specific user recognizing process, the computer is instructed that at least one of the caller of the transmitting side terminal and the receiving side terminal is the specific user in the computer. The call relay program according to claim 9, wherein the call relay program is recognized based on the additional information transmitted from any one of the receiving side terminals. 12. The call relay program according to claim 9, further causing the computer to execute a character information conversion process for converting a call to the specific user into character information. 13. A recording medium on which the call relay program according to any one of claims 9 to 12 is recorded.