JP2003046575A - Communication system, information notice system and exchange - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information notice system that can be designed and developed easily. SOLUTION: In the information notice system provided with an application 101 for providing an information notice service, an exchange 102 that is connected to the application via a first network 106, and a communication terminal 105 that is connected to the exchange 102 via a second network 104, call control for two-way communication or message transmission with respect to the processing accompanying the control is conducted between the application and thee exchange via the first network by means of a message described on text basis. Since a communication system or an information notice system can be built up on the basis of a text-based message easily handled by a user for system design, the user can easily design and develop the system.

Description

Detailed Description of the Invention TECHNICAL FIELD OF THE INVENTION

The present invention relates to a communication system for controlling a communication terminal or notifying information to a communication terminal from a communication device or the like via an exchange, or an information notifying system, and its switching apparatus, and more particularly, It facilitates system development and design.

[0002]

2. Description of the Related Art In recent years, information provided by using the WWW (World Wide Web) has been flooded, making it difficult for a user to immediately obtain desired data. As a solution to this, the Push service that distributes information in the field specified by the user in advance is famous, and a specific Push service is available.
Examples of the service include an email arrival notification service. Japanese Patent Laid-Open No. 11-234324 discloses that
A method of using a User User Interface to notify an incoming call of a subject to a mobile terminal is disclosed.
Japanese Laid-Open Patent Publication No. 338 discloses that only a mail that matches a sender address of an electronic mail or a keyword included in a subject is extracted and an incoming notification is transmitted to a mobile phone or the like.

Further, as an application field of the incoming call notification service, there is an information notification service by electronic mail. In this system, a system that detects a preset schedule, conditions, an emergency, or the like notifies a user of information by e-mail. Japanese Patent Laid-Open No. 2000-1020
In Japanese Patent No. 47, the e-mail system is notified of the user absence setting by the desk phone under the PBX via the PBX.
It is disclosed that an incoming notification is sent to a user and an absence notification is sent to an electronic mail sender in response to an incoming e-mail to a user who has registered and made an absence setting.

In addition, WAP (Wireless Application Pro
The tocol) forum stipulates a method of notifying the arrival of information to a mobile using PAP (Push Access Protocol) as an information notification interface. In the world of WAP, a push initiator that detects the arrival of an e-mail is actually used. PAP is used to transmit information to the push gateway that sends an incoming call notification to the terminal, and the push gateway pushes the Push Over The Air corresponding to the WAP terminal.
It takes the form of converting to a format conforming to the protocol and notifying the terminal. PAP is XML (extens
ible Markup Language), and the information to be transmitted is expressed in XML.

On the other hand, there are various kinds of lines in the world. From wired or wireless LAN on campus to PSTN
Wide range of open networks such as (public switched telephone network). Along with this, terminals that receive the information notification service are also under the control of a wide variety of lines, and there are many types of terminals, and it is necessary to consider various line states in the application program that provides the information notification service when information is notified. Is occurring.

In this specification, the function realized by the computer executing the application program for providing the information notification service will be referred to as "application program" or "application".

FIG. 17 shows an example of a conventional information notification system. This system is connected to an application 1701 that provides an information notification service, a switching device 1707 that connects to the application 1701 via a communication path 1706 to send and receive information, and sends the information provided by the application 1701 to a terminal.
And a communication terminal 1712 connected to the switching device 1707 via the network 1711. The application 1701 functions as a push initiator and the switching device 1707 functions as a push gateway.

The application 1701 includes an XML base message transmitting / receiving means 1702 for transmitting / receiving an XML base message, a line state message transmitting / receiving means 1703 for transmitting / receiving a line state message, a line state managing means 1704 for managing a line state, and information. The switching device 1707 is provided with an application core unit 1705 used when providing a notification service, and the switching device 1707 transmits / receives an XML base message.
And a line state message transmitting / receiving means 1709 for transmitting / receiving a line state message to / from the application 1701, and a switching device core unit 17 for executing core functions of the switching device 1707 such as performing data communication with a communication terminal 1712 connected to the switching device 1707.
It has 10 and.

In the WAP world, when an application 1701 notifies an incoming call to the communication terminal 1712 via the exchange 1707, the application 1701 (push initiator) sends an application 1701 to the exchange 1707 (push gateway). Information is transmitted by PAP using the XML base message transmitting / receiving means 1702 in the inside and the XML base message transmitting / receiving means 1708 in the switching device 1707, and based on this information, the switching device 1707 notifies the communication terminal 1712 of an incoming call. Sent.

When registering the user absence setting described in Japanese Patent Laid-Open No. 2000-102047, the line status message transmitting / receiving means 1703 in the application 1701 is registered.
And the line status message transmitting / receiving means 17 in the exchange 1707.
09 and the absent information of the communication terminal 1712
Is notified to the application 1701 and managed by the line state management means 1704.

[0011]

However, in the conventional information notification system, as is represented by the incoming call notification in the XML-based protocol in PAP, the incoming call notification transmission from the application to the gateway (switching device) is performed by the user. Since it is not visually familiar and is performed in a format that is difficult to understand, there is a problem that it is difficult for the system builder to construct the system.

Further, as shown in Japanese Patent Laid-Open No. 2000-102047, in the system in which the electronic mail system (application) needs to successively monitor the state of the line,
Considering use on other lines and notification services other than absent setting, there is a problem that the application change / processing load becomes heavy.

The present invention solves the above conventional problems, provides a communication system and an information notification system which facilitate the design and development of the system and reduce the load on the application. , It is intended to provide a switching device used in the system.

[0014]

Therefore, in the present invention, a communication device or application, a switching device connected to the communication device or application via a first network, and this switching device via a second network. In a communication system including a communication terminal connected by means of communication, call control of bidirectional communication performed between a communication device or application and a switching device via a first network, or message transmission related to processing associated therewith, I try to use the message described in the text base.

Also, an application for providing the information notification service, a switching device for connecting to the application via the first network, and a second device for the switching device.
In an information notification system including a communication terminal connected via another network, call control of bidirectional communication performed between an application and a switching device via a first network, or message transmission related to processing associated therewith Is performed using a message described in a text base.

Further, the communication device or the application is sent via the first network to a switching device which is connected to the communication device or the application via the first network and is connected to the communication terminal via the second network. A text-based message receiving means for receiving an incoming text-based message, and a text-based message transmitting means for creating a text-based message to be transmitted via the first network and transmitting it to a communication device or application. An address analysis means for analyzing and determining a destination of a message transmitted via the first network or the second network, and a terminal information database for holding address information used when the address analyzing means analyzes and determines the destination of the message. ,text A message to the communication terminal determined by the address analyzing means from the message received by the source message receiving means, and the message is transmitted to the communication terminal via the second network, and communication is performed via the second network. A terminal message receiving means for receiving a message from a terminal, a line managing means for holding and managing information about a line or a terminal in a message received by the terminal message receiving means, a text-based message receiving means, a text-based message transmitting means, An address analysis means, a terminal message transmission means, a terminal message reception means, and a service control unit overall control means for controlling the line management means are provided.

Further, the exchange apparatus is provided with a service control unit and an intermediate processing unit, and the service control unit receives a text-based message sent from a communication device or an application via the first network. Via a text-based message receiving means, a text-based message sending means for creating a message to be sent via the first network in a text base and sending it to a communication device or an application, and via the first network or the second network Communication is performed from the address analysis means for analyzing and determining the destination of the message to be transmitted, the terminal information database holding the address information used when the address analyzing means analyzes and determines the destination of the message, and the message received by the text-based message receiving means. Control terminal Service control section internal command transmitting means for extracting the information necessary for creating an internal command and transmitting it to the intermediate processing section, service control section internal command receiving means for receiving the internal command from the intermediate processing section, and service control And an intermediate processing unit internal command receiving unit for receiving an internal command transmitted from the service control unit, and an intermediate processing unit internal command receiving unit. And a terminal message transmitting means for creating a message for controlling a communication terminal from the internal command received by the terminal and transmitting the message to the communication terminal via the second network, and a terminal message for receiving the message from the communication terminal via the second network. Create an internal command based on the receiving means and the message received by the terminal message receiving means , An intermediate processor internal command sending means for sending to the service control unit, and the line management means for holding the information about the line or terminal of the message terminal message receiving means receives management,
An intermediate processing unit overall control unit for controlling each unit of the intermediate processing unit is provided.

With this configuration, when designing a communication system for controlling communication terminals or an information notification system, the system can be constructed based on a text-based message that is easy for the user to handle, so that the system can be easily designed and developed. become.

Further, in a system in which a switching apparatus is provided with a service control section and an intermediate processing section, an intermediate processing section separated from an application cooperation section (service control section) manages the state of a line connected to the switching apparatus. Therefore, even if the target line is changed, the change in the switching device due to the change can be limited to the intermediate processing unit, and the change does not spread to the cooperation unit with the application and the application. Designing and developing the notification system becomes easy.

[0020]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to FIGS. 1 to 16. The present invention is not limited to these embodiments, and may be implemented in various modes without departing from the scope of the invention.

(First Embodiment) The first embodiment will be described with reference to FIGS.

As shown in FIG. 1, the information notification system of the first embodiment communicates with an application program 101 that provides an information notification service and the application program 101, analyzes a message from the application program 101, and sends a message to a terminal. A switching device 102 having a service control unit 103 for providing a service and a service control unit 103 connected to the switching device 102 via a network.
A communication terminal 105 that enjoys the service according to the above, a first network 106 that connects the application program 101 and the exchange apparatus 102, and a second network 104 that connects the exchange apparatus 102 and the communication terminal 105.

The application program 101 is, for example, a schedule notification application, CRM (Cust
omer Relationship Management) system.

The first network 106 connecting the application program 101 and the exchange 102 is, for example, L
It is a dedicated line such as AN or IP-VPN.

Second connecting the switching device 102 and the communication terminal 105
The network 104 is, for example, a wired network, a wireless network, or the like on both the premises and the public.

The application program 101 is shown in FIG.
As shown in FIG. 5, a transmission message activation means 202 for triggering the start of construction of a message consisting of call control and service instructions, and a text-based message for creating a text-based message consisting of call control and service instructions and transmitting it to the switching apparatus 102 A transmitting means 204 and a transmission information database (DB) 205 used by the text-based message transmitting means 203 to create a text-based message including call control and service instructions, and a text-based message including call control and service response are exchanged. Text-based message receiving means 2 received from the device 102
03, the transmission message activation means 202, the text-based message transmission means 204, and the text-based message reception means 203 are provided.

Further, as shown in FIG. 3, the service control section 103 comprises a text-based message receiving means 302 for receiving a text-based message comprising call control and service instructions from the application program 101, and call control and service instructions. The text-based message is converted into a message format suitable for the notification content in the message and the display form of the communication terminal 105, and the terminal message transmitting unit 305 for transmitting to the communication terminal 105 and the response message from the communication terminal 105 are received. A terminal message receiving unit 304 and a response message received from the communication terminal 105 are converted into a text-based message including call control and service response to be transmitted to the application program 101, and a text-based message transmitter to be transmitted to the application program 101. 303, an address analysis means 306 for performing address analysis of a text-based message including call control and service instructions received from the application 101 and a response message received from the communication terminal 105, and used when the address analysis means 306 performs address analysis A terminal information DB 307 in which address information and terminal capability information of a communication terminal are described, a line management unit 308 for managing the line state of the communication terminal 105, a text-based message receiving unit 302, a text-based message transmitting unit 303, and a terminal. It comprises a message receiving means 304, a terminal message transmitting means 305, and a service control overall control means 301 for controlling all of the address analyzing means 306.

FIG. 4 shows the application program 101.
3 shows a data structure of a text-based message including call control and service instructions or call control and service responses transmitted and received between the switch and the switching device 102. 40
1 is a command identifier field indicating a service provided from the switching device 102. The command identifier 401 is, for example, “schedule notification” if the notification is a schedule notification from a schedule management application. Reference numeral 402 is a communication address field for identifying a terminal that enjoys the service. The communication address 402 is, for example, “telephone number” or “IP address”. A text data field 403 stores a text to be transmitted to the communication terminal. Reference numeral 404 is an attached media field for storing media to be transmitted to the communication terminal. The attached media 404 is, for example, “audio data”, “still image data”, or “video data”.
And so on. Reference numeral 405 is an additional information field indicating a condition regarding a service provided by the exchange 102. Additional information
405 is, for example, when the information is notified to the terminal, “the number of service retries when out of the mobile area”, “the service retry interval when out of the mobile area”, and the like.

Next, with reference to FIGS. 5 to 7, a specific example in which the schedule notification is provided from the application 101 to the communication terminal 105 via the switching device 102 by a text-based message will be described. Here, as a text-based message, IETF (Internet Engineering T
SIP / IM (SessionIn) specified by ask Force
Itiation Protocol / Instant Messaging) message is used.

At this time, the application program 101
Is a schedule notification application, and the application 101 and the service control unit 103 in the switching apparatus 102 are each a text-based message receiving means 20.
3, 302 and text-based message transmission means 204, 303
And are used to send and receive SIP / IM messages.

FIG. 5 shows the application program 101.
Shows the contents of the transmission information DB 205 required when the schedule notification service is provided. 501 is a terminal address indicating a terminal that sends a schedule notification. Reference numeral 502 is a schedule notification time indicating a time at which the schedule is notified. 503 is schedule information transmitted to the terminal address 501. The schedule information 503 is, for example, “schedule time”, “schedule content”, or the like. 504 is a notification condition indicating a condition when transmitting the schedule information 503 to the terminal indicated by the terminal address 501. Notification condition 504 is
For example, in the case of the information notification service, "the number of service retries when the terminal is out of the service area", "the connection attempt time when there is no response from the terminal", etc.

FIG. 6 shows the application program 101.
6 shows the mapping between the data fields of FIG. 5 showing the data structure of a text-based message for communication between the switch and the switching device 102 and SIP / IM parameters. 601 indicates a method in SIP / IM, a command identifier
401 is mapped. 602 is T in SIP / IM
An o tag is shown, and a communication address 402 is mapped. 6
03 indicates the Content tag in SIP / IM,
Text data 403 is mapped. 604 is SIP /
The attached media in the IM is shown, and the attached media 404 is mapped. Reference numeral 605 denotes an additional information expansion tag in SIP / IM, to which the additional information 405 is mapped.

In the sequence shown in FIG. 7, the application program 101 transmits a SIP / IM message to the exchange 102, and the service control unit 103 in the exchange 102 receives the SIP / IM message and analyzes the address. , The service control unit 103 receives a response from the communication terminal 105, analyzes the address, and sends a SIP / IM message response to the application program 101, while notifying the communication terminal 105 of the schedule based on the line status. The flow of a series of transmission is shown.

The application overall control means 201 of the application program 101 is polling 701 of the schedule notification time 502 of the transmission information DB 205, and when the application overall control means 201 detects the schedule notification time that matches the current time, the fact is notified. Is transmitted to the transmission message activation means 202. Transmission message activation means 2
02 outputs a construction start trigger of a message to be transmitted to the service control unit 103, and in response to this, the text-based message transmitting means 204 causes the method 601 to send “schedule notification” and the To tag 602 to the terminal address 501 and C.
The transmission message (without the attached medium 604) including the schedule information 503 as the attendent tag 603 and the notification condition 504 as the additional information expansion tag 605 is created, and this SIP is created.
/ IM message 702 is transmitted to the service control unit 103.

The service control section 103 in the exchange 102 performs the following processing under the control of the service control overall control means 301. The text-based message receiving means 302 uses S
An IP / IM message is received, and address analysis means 306
Based on the information stored in the terminal information DB 307, SIP /
The IM message 702 is subjected to address analysis, and the terminal message transmitting unit 305 extracts the elements of the SIP / IM message 702 necessary for the message to be transmitted to the communication terminal 105 and adds the terminal capability information acquired from the terminal information DB 307. , A message format adapted to the display form of the communication terminal 105, a line status judgment 703 is performed by the line management means 308, and a Content tag 603 is provided to the communication terminal 105 indicated by the To tag 602 according to the command indicated by the method 601. The schedule notification 704 is transmitted to the communication terminal 105.

Upon receiving the schedule notification 704, the communication terminal 105 displays the schedule and sends a response 705 to the service control unit 103.

In response to this, the service control unit 103 performs the following processing under the control of the service control overall control means 301. The terminal message receiving means 304 receives the response 705, and the line management means 308 updates the line status 70 based on the response 705.
6, the address analysis unit 306 analyzes the address of the response 705, the text-based transmission unit 303 creates a SIP / IM message to be transmitted to the application program 101, and transmits the SIP / IM response 707 to the application program 101. To do.

In the application program 101, the text-based message receiving means 203 receives the SIP / IM response 707 under the control of the application overall control means 201.

The format conversion from the SIP / IM message to the message to be transmitted to the communication terminal is performed according to the second method.
Network 104 is a LAN, and communication terminal 105 is SI
If the terminal holds the P stack, SIP / I
The terminal 105 can receive the schedule notification by transmitting the M message as it is, and the second network 10 can receive the schedule notification.
When 4 is an ISDN line, the communication terminal 105 can receive the schedule notification by converting it into a format that uses UUI (user user information). As described above, by changing the message format to be converted according to the second network 104, it is possible to notify the schedule to various terminals. This format conversion process is shown in the method of notifying an incoming call to the communication terminal described in JP-A No. 11-234324, JP-A No. 11-88422, etc., and since it is an existing technique, its specific I will not mention the method.

As described above, in the information communication system of this embodiment, by providing the application and the exchange device with the text-based message transmitting means and the text-based message receiving means, the service instruction between the application and the exchange device is provided. -The response can be made by a text-based message that is easy for the user (programmer) to handle. Note that various changes can be made to this embodiment.

Here, the application program 10
Although the case where SIP / IM is used as the text-based message between 1 and the switching device 102 has been described, it can be easily inferred that the operation of this embodiment can be performed by other text-based messages.

Further, in the first embodiment, the application program and the switching device are assumed to be in the same internal network such as LAN. However, the application program is on a network such as WAN or the Internet using TCP / IP. Therefore, it can be easily inferred that the service can be provided by the method of the first embodiment even if it is not on the same internal network as the exchange device.

Further, in the first embodiment, the schedule notification application is taken as an example of the application program, but it can be realized with the configuration of the first embodiment for all applications providing the information notification service. Can be easily analogized.

Further, although it is assumed here that the terminal information DB used when the service control unit in the switching device analyzes the address is in the switching device, it is different from the LA in the switching device.
Terminal information DB on a server connected to the network such as N
Even if there is, it is possible to retrieve the terminal information by specifying a URL or the like.

Also, as information in the terminal information DB, the terminal side sets "message sending retry count", "message holding period", etc. via the IP network or the like, and when the service is provided from the application, the above setting is made. Of course, it is possible to use. The communication device or application includes a communication device or application, a switching device that connects to the communication device or application through a first network, and a communication terminal that connects to the switching device through a second network. Even in a communication system for controlling a communication terminal from a communication device, a text-based message transmitting means and a text-based message receiving means are provided in each of a communication device or an application and a switching device, and message transmission related to call control of bidirectional communication and associated processing. By using a text-based message that is easy for the user to handle, system design and development becomes easier.

(Second Embodiment) In the information notifying system according to the second embodiment of the present invention, an intermediate processing unit for managing the line state is separately provided in the switching device.

This information notification system will be described with reference to FIGS. In this system, as shown in FIG.
It includes a service control unit 803 that communicates with and communicates with a message received from the application program 801, and an intermediate processing unit 804 that manages the state of the communication terminal 806 and provides a service to this communication terminal 806. . Other configurations are the same as those of the first embodiment (FIG. 1).

As shown in FIG. 9, the service control unit 803 converts the text-based message receiving means 902 for receiving a message including call control and service instruction from the application program 801, and the received text-based message into a control command. Then the intermediate processing unit 804
Control command transmitting means 905 for transmitting to the intermediate processing unit 804
Control command receiving means 904 for receiving a control command from
And a text-based message transmitting unit 903 for converting the control command received by the control command receiving unit 904 into a message including call control and response and transmitting the message to the application program 801, and the address of each message from the application 801 and the communication terminal 806. Address analysis means 906 for analysis, terminal information DB 907 used when the address analysis means 906 performs address analysis, text-based message reception means 902, text-based message transmission means 903, control command reception means 904, control command transmission It is provided with a means 905 and a service control overall control means 901 for controlling all of the address analysis means 906.

Further, as shown in FIG. 10, the intermediate processing section 804 has a control command receiving means 1002 for receiving a control command from the service control section 803 and a control command receiving means 10.
A control message received by 02 is converted into a message format suitable for the notification content in the control command and the display form of the communication terminal 806 and transmitted to the communication terminal 806, and a message from the communication terminal 806 is transmitted to the communication terminal 806. Terminal message receiving means 1004 for receiving, control command transmitting means 1003 for converting a message received by the terminal message receiving means 1004 into a control command and transmitting it to the service control section 803, and line management for managing the line state of the communication terminal 806. It is provided with means 1006, control command receiving means 1002, control command transmitting means 1003, terminal message receiving means 1004, and intermediate processing overall control means 1001 for controlling all of the terminal message transmitting means 1005.

The application program 801
Is the application program 101 of the first embodiment.
It has the same configuration as (FIG. 2).

FIG. 11 shows a data structure of a control command used for communication between the service control unit 803 and the intermediate processing unit 804. This is similar to the data structure of the text-based message (FIG. 4) transmitted and received between the application program 101 and the exchange apparatus 102 of the first embodiment, and the command identifier 1101 indicating the service provided from the intermediate processing unit 804. A communication address 1102 indicating an address of a terminal providing the service, text data 1103 transmitted from the intermediate processing unit 804 to the terminal, an attached medium 1104 storing a medium transmitted from the intermediate processing unit 804 to the terminal, and the service thereof. A field for storing each additional information 1105 indicating the condition is provided.

The data structure of the text-based message communicated between the application program 801 and the exchange device 802 is the same as the text-based message communicated between the application program 101 and the exchange device 102 of the first embodiment. Data structure (FIG. 4).

In the sequence shown in FIG. 12, the application program 801 transmits a SIP / IM message to the switching apparatus 802, and the service control unit 803 in the switching apparatus 802.
Receives the SIP / IM message, analyzes the address, notifies the intermediate processing unit 804 as a control command, and the intermediate processing unit 804 receives the control command and notifies the communication terminal 806 of the schedule based on the line state. Along with
The intermediate processing unit 804 receives the response from the communication terminal 105, notifies the service control unit 803 of the control command, and the service control unit 803 receives the control command, analyzes the address of the control command, and outputs the application program. 80
1 shows a series of flows for transmitting a SIP / IM message response.

Note that the contents of the transmission information DB required when providing this schedule notification service to the communication terminal 806 are the same as those shown in FIG. 5 in the first embodiment. In addition, the application program 80
1 and the switching device 802, the data field and S of the data structure of the data structure shown in FIG.
Mapping with the IP / IM parameters is the same as the contents shown in FIG. 6 of the first embodiment.

The application overall control means 201 of the application program 801 performs polling 1201 of the schedule notification time 502 of the transmission information DB 205,
When the application overall control unit 201 detects the schedule notification time that matches the current time, the transmission message activation unit 202 outputs a construction start trigger of the message to be transmitted to the service control unit 803, and in response to this, the text-based message transmission The means 204 uses the “schedule notification” as the method 601, the terminal address 501 as the To tag 602, and the schedule information as the Content tag 603.
A transmission message (without the attached medium 604) having the notification condition 504 is created as the additional information extension tag 503 and the additional information extension tag 605, and the SIP / IM message 1202 is transmitted to the service control unit.
Send to 803.

In the service control unit 803 in the switching device 802,
Under the control of the service control overall control means 901, the text-based message reception means 902 receives the SIP / IM message, and the address analysis means 906 causes the terminal information D
SIP / IM message based on the information stored in B907 1
Address analysis of 202, control command transmission means 905
SIP required for a message to be sent to the communication terminal 806
/ IM message 1202 is extracted and converted into a control command data structure, and a control command 1203 including a command identifier 1101, communication address 1102, text data 1103, and additional information 1105 is generated and output to the intermediate processing unit 804. .

In the intermediate processing unit 804 in the exchange 802, the control command receiving unit 1002 receives the control command 1203 under the control of the intermediate processing overall control unit 1001, and the terminal message transmitting unit 1005 The control command 1203 is converted into a message to be transmitted to the communication terminal 806, and the line management means 100
The line status judgment 1204 is performed according to 6, and the communication terminal 806 indicated by the communication address 1102 is based on the command identifier 1101.
A schedule notification 1205 composed of text data 1103 (without the attached medium 1104) is transmitted.

Upon receiving the schedule notification 1205, the communication terminal 806 displays the schedule and sends a response 1206 to the intermediate processing unit 804.

In response to this, in the intermediate processing section 804, the terminal message receiving means 1004 receives the response 1206 under the control of the intermediate processing overall control means 1001, and the line management means 1006.
Performs a line status update 1207 based on the response 1296, the control command transmitting means 1003 converts the response 1206 into a data structure of a control command to be transmitted to the service control unit 803, and this control command response 1208 is converted into the service control unit 803. Send to.

In the service control section 803, under the control of the service control overall control means 901, the control command receiving means 9
04 receives the control command response 1208, the address analysis unit 906 analyzes the address of the control command response 1208, and the text-based transmission unit 903 creates the SIP / IM message to be transmitted to the application program 801, and the SIP / IM The IM response 1209 is transmitted to the application program 801.

In the application program 801, the text-based message receiving means 203 receives the SIP / IM response 1209 under the control of the application overall control means 201.

The format conversion from the SIP / IM message to the message to be transmitted to the communication terminal is performed by the first method.
The existing technology as described in the above embodiment.

As described above, in the information notification system of this embodiment, the switching device is provided with the intermediate processing unit in addition to the service control unit, and the intermediate processing unit manages the line state. The change in the switching device accompanying it can be limited to the intermediate processing unit, and this change does not spread to the service control unit and the application that are in charge of cooperation with the application, and the design and development of the information notification system becomes easy.

Although the service control unit and the intermediate processing unit are provided in the same switching device here, the service control unit and the intermediate processing unit are separated, and the service control unit and the intermediate processing unit are separated from each other. You may make it connect by LAN or a network.

Also, in the information notification system of this embodiment, various changes described in the first embodiment can be made.

(Third Embodiment) In the information notification system according to the third embodiment of the present invention, the intermediate processing unit of the switching device manages various line states.

A third embodiment will be described with reference to FIGS. 13 to 16. As shown in FIG. 13, this information notification system includes a first communication terminal 1305 directly connected to a switching device 1302 via a private network such as a LAN and a second communication terminal 1305 connected to the switching device 1302 via a private wireless network. Communication terminal 1306 and a public terminal (third communication terminal) 1307 connected to the switching device 1302 via the public wired network 1310.
And a wireless terminal (fourth communication terminal) 1308 connected to the exchange device 1302 via the public wireless network 1311 and a fifth communication terminal 1309 connected to the exchange device 1302 via the public IP network 1312. There is. Other configurations are the same as those of the second embodiment (FIG. 8).

The first communication terminal 1305 is, for example, an IP terminal. The second communication terminal 1306 is, for example, a local PHS. The public wire network 1310 is, for example, an ISDN line.
The fourth communication terminal 1308 is, for example, a mobile phone or a public PHS.
And so on. The public IP network 1312 is, for example, the Internet network or WAN.

The intermediate processing unit 1304 of the exchange device 1302 is shown in FIG.
As shown in FIG. 3, a control command receiving unit 1402 for receiving a control command from the service control unit 1303, and a service control unit
Control command transmitting means 1403 for converting and transmitting to the control command to be transmitted to 803, line managing means 1405 for managing the state of the line connected to the switching device 1302, and control commands received from the control command receiving means 1402 The line control means 1404 for deciding the line type and distributing the service based on the line state managed by the line management means 1403, the control command receiving means 1402, the control command transmitting means 1403, and the line control means 1404 are all controlled. Intermediate processing overall control means 14
01, a first terminal transmitting unit 1406 for converting and transmitting a control command into a message format suitable for the display form of the first communication terminal 1305, and a first for receiving a message from the first communication terminal 1305. A terminal receiving means 1407, a second terminal transmitting means 1408 for converting a control command into a message format suitable for the display form of the second communication terminal 1306 and transmitting the message, and receiving a message from the second communication terminal 1306 The second terminal receiving means 1409 and the third control command
Third terminal transmitting means 1410 for converting into a message format suitable for the display mode of the communication terminal 1307 and transmitting the message format,
A third terminal receiving means 1411 for receiving a message from the third communication terminal 1307 and a control command for the fourth communication terminal 13
Fourth terminal transmitting means 1412 for converting into a message format suitable for the display mode of 08 and transmitting, and fourth terminal receiving means for receiving a message from the fourth communication terminal 1308.
1413, a fifth terminal transmitting means 1414 for converting and transmitting a control command into a message format suitable for the display form of the fifth communication terminal 1309, and a fifth terminal for receiving a message from the fifth communication terminal 1309. And a terminal receiving means 1415.

The configuration of the service control unit 1303 is the same as that of the service control unit (FIG. 9) of the second embodiment. The configuration of the application program 1301 is the same as the application program (FIG. 2) of the first embodiment.

The exchange system configured as above will be described with reference to FIGS. 15 and 16.

FIG. 15 shows a data structure of a control command communicated between the service control unit 1303 and the intermediate processing unit 1304. In FIG. 15, 1501 is a command identifier field indicating a service provided by the intermediate processing unit 1304. The command identifier 1501 is, for example, “schedule notification” in the case of a schedule notification from the schedule management application. Reference numeral 1502 is a line identifier field indicating the line type for which the service of the command identifier 1501 is provided by the intermediate processing unit 1304. Line identifier 1502
Examples of the network include “in-house wireless network” and “public wired network”. 1503 is a communication address for identifying a communication terminal that provides a service by the intermediate processing unit 1304. Communication address
Examples of 1503 include “telephone number” and “IP address”. 1504 is a text data field for storing a text to be transmitted from the intermediate processing unit 1304 to the communication terminal. 1505 is an attached media field for storing media to be transmitted to the communication terminal by the intermediate processing unit 1304. Examples of the attached medium 1505 include “audio data” and “still image data”. Reference numeral 1506 is an additional information field indicating a condition regarding a service provided by the intermediate processing unit 1304. Examples of the additional information 1506 include “the number of service retries when the mobile station is out of the service area” and “the service retry interval when the mobile station is out of the mobile area” when the information is notified to the terminal.

The data structure of the text-based message used for communication between the application program 1301 and the exchange device 1302 is configured as shown in FIG. 4, like the data structure described in the first embodiment.

In the sequence of FIG. 16, the application program 1301 sends a SIP / IM message to the exchange 1302, and the service control unit 1303 in the exchange 1302 receives the SIP / IM message and analyzes the address. , As a control command is notified to the intermediate processing unit 1304, the intermediate processing unit 1304 receives the control command, performs the schedule notification to the designated communication terminal based on the line type and line status in the control command, the intermediate processing unit 1304 The response from the communication terminal is received, the control command is notified to the service control unit 1303, the service control unit 1303 receives the control command, performs address analysis of the control command, and sends the SIP / IM message to the application program 1301. It shows a series of flows for sending a response.

The contents of the transmission information DB required when providing the schedule notification service to the communication terminal are the same as those shown in FIG. 5 in the first embodiment. In addition, the application program 1301
Field and S of the data structure shown in FIG. 5 of the text-based message communicated between the switch and the switching device 1302.
Mapping with the IP / IM parameters is the same as the contents shown in FIG. 6 of the first embodiment.

The application overall control means 201 of the application program 1301 performs polling 1601 of the schedule notification time 502 of the transmission information DB 205,
When the application overall control unit 201 detects the schedule notification time that matches the current time, the transmission message activation unit 202 outputs a construction start trigger of the message to be transmitted to the service control unit 1303, and in response to this, the text-based message transmission The means 204 creates a transmission message (without the attached medium 604) including “schedule notification” as the method 601, terminal address 501 as the To tag 602, schedule information 503 as the Content tag 603, and notification condition 504 as the additional information expansion tag 605. The SIP / IM message 1602 is sent to the service control unit.
Send to 1303.

In the service control section 1303 in the exchange 1302, the text-based message receiving means 902 is controlled by the SIP / IM under the control of the service control overall control means 901.
Upon receiving the message, the address analysis unit 906 analyzes the address of the SIP / IM message 1602 based on the information stored in the terminal information DB 907, and the control command transmission unit
905 extracts the elements of the SIP / IM message 1602 necessary for the message to be transmitted to the communication terminals 1305 to 1309 and converts them into the data structure of the control command, and the command identifier 1501,
Line identifier 1502, communication address 1503, text data 15
A control command 1603 including 04 and additional information 1506 is generated and output to the intermediate processing unit 1304.

In the intermediate processing unit 1304 in the exchange device 1302,
Under the control of the intermediate processing overall control means 1401, the control command receiving means 1402 receives the control command 1603, and the line control means 1404 performs line selection 1604 based on the line identifier 1502 in the control command 1603. , The line state judgment 1605 is performed by the line management unit 1405, the terminal transmission unit for notifying the schedule is selected, and the selected terminal transmission unit (first terminal transmission unit 1406, second terminal transmission unit 1408, third terminal) is selected. By any one of the transmitting means 1410, the fourth terminal transmitting means 1412, and the fifth terminal transmitting means 1414), text data 1504 and attached media 1505 based on the command identifier 1501 to the communication terminal indicating the communication address 1503. Send schedule notification 1606. Here, as an example, it is assumed that the first terminal transmitting unit 1406 transmits the schedule notification 1606 to the first communication terminal 1305, and the description will be continued.

The first communication terminal 1305 notifies the schedule.
Upon receiving 1606, the schedule is displayed and the response 1607 is transmitted to the intermediate processing unit 1304.

In the intermediate processing unit 1304, the first terminal receiving means
The 1407 receives the response 1606, and the line control means 1404 controls the line management means 1405 under the control of the intermediate processing overall control means 1401.
Using, the line status update 1608 is performed based on the response 1607, the control command transmission means 1403 converts this response 1607 into the data structure of the control command for notifying the service control unit 1303, and transmits the control command response 1609. .

In the service control section 1303, under the control of the service control overall control means 901, the control command receiving means 9
04 receives the control command response 1609, and the address analysis means
The 906 analyzes the address of the control command response 1609, and the text-based transmission unit 903 creates the SIP / IM message to be transmitted to the application program 1301.
IP / IM response 1610 to application program 1301
Send to.

In the application program 1301, the text-based message receiving means 204 controls the SIP / IM response 1 under the control of the overall application controlling means 201.
Receive 610.

The format conversion from the SIP / IM message to the message to be transmitted to the communication terminal is performed by the first method.
The existing technology as described in the above embodiment.

As described above, in the information notifying system of this embodiment, the switching apparatus is provided with the intermediate processing section in addition to the service control section, and the intermediate processing section determines the line management means and the line type, and determines the terminal type. By providing a line control means that distributes control by means of an intermediate processing unit, it is possible to manage a wide variety of line states, and even if the number of lines increases, a service control unit or an application that manages cooperation with the application. The design and development of the information notification system can be facilitated without the changes affecting the system.

Although the method of providing a service to the first communication terminal connected to the LAN or the like is shown here, in the second to fifth communication terminals and communication terminals on other lines connected to the switching apparatus. Also, it can be easily inferred that the service can be provided by the method of the third embodiment.

Also, in the information notification system of this embodiment, various changes described in the first and second embodiments are possible.

[0087]

As is apparent from the above description, in the information notifying system of the present invention, the information notifying message transmission between the application program and the switching device for actually notifying the information to the terminal is performed by the text-based message. Therefore, the system can be constructed based on the text-based message which is easy for the user to handle, and the system design is easy. Also, the same effect can be obtained in a communication system in which a communication device or an application controls a communication terminal.

Further, in a system in which an intermediate processing unit is provided in the switching device in addition to the service control unit, and the intermediate processing unit is provided with a line management means for managing the line state, the change in the switching device due to the change of the target line. Can be limited to the intermediate processing unit, the change does not spread to the service control unit and the application controlling the cooperation with the application, and the design and development of the communication system and the information notification system are easy.

Further, in the intermediate processing section provided in the exchange,
In a system that has a line control unit that determines and distributes the line type together with the line management unit, the intermediate processing unit can manage all kinds of line statuses, and cooperates with applications even if the number of lines increases. It is easy to design and develop a communication system and information notification system without the changes affecting the service control unit and applications that control the system.

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration of an information notification system according to a first embodiment of the present invention,

FIG. 2 is a block diagram showing a configuration of an application program according to the first embodiment of the present invention,

FIG. 3 is a block diagram showing a configuration of a service control unit according to the first embodiment of the present invention,

FIG. 4 is a format diagram showing a message data structure between an application and a service control unit according to the first embodiment of the present invention,

FIG. 5 is a format diagram showing a transmission information DB data structure in an application of a schedule notification example according to the first embodiment of the present invention,

FIG. 6 is a message data structure and SI between an application and a service control unit according to the first embodiment of the present invention.
Mapping diagram with P / IM message,

FIG. 7 is a sequence diagram showing a service providing operation from an application program to a communication terminal according to the first embodiment of the present invention,

FIG. 8 is a block diagram showing a configuration of an information notification system according to a second embodiment of the present invention,

FIG. 9 is a block diagram showing the configuration of a service control unit according to the second embodiment of the present invention,

FIG. 10 is a block diagram showing a configuration of an intermediate processing unit according to the second embodiment of the present invention,

FIG. 11 is a format diagram showing a data structure of a control command between a service control unit and an intermediate processing unit according to the second embodiment of the present invention,

FIG. 12 is a sequence diagram showing a service providing operation from an application program to a communication terminal according to the second embodiment of the present invention;

FIG. 13 is a block diagram showing a configuration of an information notification system according to a third embodiment of the present invention,

FIG. 14 is a block diagram showing a configuration of an intermediate processing unit according to a third embodiment of the present invention,

FIG. 15 is a format diagram showing a data structure of a control command between the service control unit and the intermediate processing unit according to the third embodiment of the present invention.

FIG. 16 is a sequence diagram showing a service providing operation from an application program to a communication terminal according to the third embodiment of the present invention,

FIG. 17 is a block diagram showing a configuration of a conventional information notification system.

[Explanation of symbols]

101 Application program 102 Switch 103 Service control unit 104 Second network 105 Communication terminal 106 First Network 201 Application control means 202 Transmission message activation means 203 Text-based message receiving means 204 means of sending text-based messages 205 Transmission information DB 301 Service control Overall control means 302 Text-based message receiving means 303 Text-based message sending method 304 Terminal message receiving means 305 Terminal message transmission means 306 Address analysis means 307 Terminal information DB 308 Line management means 801 Application program 802 Switch 803 Service control unit 804 Intermediate processing unit 805 Second network 806 Communication terminal 807 First Network 901 Service control overall control means 902 Text-based message receiving means 903 means for sending text-based messages 904 Control command receiving means 905 Control command transmission means 906 Address analysis means 907 terminal information DB 1001 Intermediate processing overall control means 1002 Control command receiving means 1003 Control command transmission means 1004 Terminal message receiving means 1005 Terminal message transmission method 1006 Line management means 1301 Application program 1302 Exchanger 1303 Service control unit 1304 Intermediate processing unit 1305 First communication terminal 1306 Second communication terminal 1307 Third communication terminal 1308 Fourth communication terminal 1309 Fifth communication terminal 1310 public wire network 1311 Public wireless network 1312 Public IP network 1313 First Network 1401 Intermediate processing unit overall control means 1402 Control command receiving means 1403 Send control command 1404 Line control means 1405 Line management means 1406 First terminal transmission means 1407 First terminal receiving means 1408 Second terminal transmission means 1409 Second terminal receiving means 1410 Third terminal transmission means 1411 Third terminal receiving means 1412 Fourth terminal transmission means 1413 Fourth terminal receiving means 1414 Fifth terminal transmission means 1415 Fifth terminal receiving means 1701 Application 1702 XML-based message sending / receiving means 1703 Line status message sending / receiving means 1704 Line management means 1705 Application Core 1706 communication path 1707 Exchanger 1708 XML-based message sending / receiving means 1709 Line status message sending / receiving means 1710 Exchanger core 1711 network 1712 Communication terminal

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Maki Murata             1006 Kadoma, Kadoma-shi, Osaka Matsushita Electric             Sangyo Co., Ltd. F-term (reference) 5K024 AA76 BB04 BB07 CC03 CC09                       CC11 DD01 DD02 EE01 FF03                       GG01                 5K030 HA05 HD03 JT02 LB01 LD13                 5K101 KK16 LL01 LL05 MM06 MM07                       NN03 NN18 NN21 RR12 RR17                       RR22 TT02 UU18

Claims (15)

[Claims] 1. A communication comprising: a communication device or application; a switching device connected to the communication device or application via a first network; and a communication terminal connected to the switching device via a second network. In the system, a message relating to call control of bidirectional communication performed through the first network between the communication device or application and the switching device, or a message associated with the call control is described in text. A communication system characterized by. 2. The communication system according to claim 1, wherein voice data, still image data or moving image data is attached to the text-based message. 3. The message described in the text base is SIP / IM.
The communication system according to. 4. The communication system according to claim 1, wherein TCP / IP communication is performed on a communication path between the communication device or application and the exchange. 5. Information comprising an application that provides an information notification service, a switching device that connects to the application via a first network, and a communication terminal that connects to the switching device via a second network. In the notification system, the first device is provided between the application and the exchange device.
Call control of two-way communication performed through the network of
Alternatively, the information notification system is characterized in that a message regarding a process associated therewith is described in a text base. 6. The information notification system according to claim 5, wherein voice data, still image data, or moving image data is attached to the text-based message. 7. The text-based message is SIP / IM.
Information notification system described in. 8. The information notification system according to claim 5, wherein TCP / IP communication is performed on a communication path between the application and the exchange. 9. A text-based message receiving means for receiving the message described in text-based, which is transmitted from the application via the first network, by the exchange device, and via the first network. Text-based message sending means for creating a text-based message to be sent to the application and sending it to the application, and address analysis means for analyzing and determining the destination of the message sent via the first network or the second network, A terminal information database that holds address information used when the address analysis unit analyzes and determines the destination of the message, and a message addressed to the communication terminal determined by the address analysis unit from the message received by the text-based message receiving unit. To A terminal message sending means for creating and sending to the communication terminal via the second network, a terminal message receiving means for receiving a message from the communication terminal via the second network, and the terminal message receiving means. Line management means for holding and managing information about the line or terminal in the message received by the user, the text-based message receiving means, the text-based message transmitting means, the address analyzing means, the terminal message transmitting means, the terminal message receiving means, and The information notification system according to claim 5, further comprising: a service control unit overall control unit that controls the line management unit. 10. The message including a text-based message sent from the application via the first network, wherein the switching device comprises a service control unit and an intermediate processing unit. A text-based message receiving means for receiving a message;
Text-based message sending means for creating a text-based message to be sent via the network and sending it to the application, and an address for analyzing and determining the destination of the message sent via the first network or the second network An analysis unit, a terminal information database that holds address information used when the address analysis unit analyzes and determines the destination of the message, and an internal command that extracts necessary information from the message received by the text-based message reception unit. Service control unit internal command transmitting means for creating and transmitting to the intermediate processing unit, service control unit internal command receiving means for receiving an internal command from the intermediate processing unit, and service control for controlling each unit of the service control unit Department control means The intermediate processing unit includes an intermediate processing unit internal command receiving unit that receives the internal command transmitted from the service control unit, and an internal command received by the intermediate processing unit internal command receiving unit for a communication terminal. Terminal message sending means for creating a message and sending it to the communication terminal via the second network; and terminal message receiving means for receiving a message from the communication terminal via the second network,
The present invention relates to an intermediate processing unit internal command transmitting unit that creates an internal command based on a message received by the terminal message receiving unit and transmits it to the service control unit, and a line or terminal in the message received by the terminal message receiving unit. The information notification system according to claim 5, further comprising: a line management unit that holds and manages information; and an intermediate processing unit overall control unit that controls each unit of the intermediate processing unit. 11. The second network comprises a plurality of networks for connecting the switching device to a plurality of communication terminals, wherein the intermediate processing unit of the switching device serves as the terminal message transmitting means and the terminal message receiving means. A plurality of terminal message transmitting means and a terminal message receiving means corresponding to each of the plurality of networks in a one-to-one relationship, and further, from the internal command received by the intermediate processing section internal command receiving means, to the second network The information notification system according to claim 10, further comprising a line control unit that determines a line type and distributes the internal command to any of the plurality of terminal message transmitting units. 12. The communication terminal is a general telephone terminal connected to a public wired network, a general mobile telephone terminal connected to a public wireless network, an extension telephone terminal connected to a private wired network, or an extension portable connected to a private wireless network. 10. One or a plurality of telephone terminals, wherein the communication terminal comprises at least one of a data communication section connected to a data network and a telephone terminal section connected to the telephone network. 10 or 1
The information notification system described in 1. 13. A switching device, which is connected to a communication device or application via a first network and is connected to a communication terminal via a second network, wherein the communication device or application is connected via the first network. Text-based message receiving means for receiving the transmitted text-based message, and text-based message for creating a text-based message to be transmitted via the first network and transmitting it to the communication device or application. Transmitting means, address analyzing means for analyzing and determining the destination of the message transmitted via the first network or the second network, and address information used when the address analyzing means analyzes and determines the destination of the message. Edge to hold An information database, and a terminal message transmitting means for creating a message addressed to the communication terminal determined by the address analyzing means from the message received by the text-based message receiving means and transmitting the message to the communication terminal via the second network. A terminal message receiving means for receiving a message from the communication terminal via the second network; and a line managing means for holding and managing information about the line or the terminal in the message received by the terminal message receiving means. An exchange comprising: a text-based message receiving means, a text-based message transmitting means, an address analyzing means, a terminal message transmitting means, a terminal message receiving means, and a service control unit overall control means for controlling the line management means. apparatus. 14. A switching device, which is connected to a communication device or an application via a first network and is connected to a communication terminal via a second network, comprising a service control unit and an intermediate processing unit. A text-based message receiving unit for the control unit to receive a text-based message sent from the communication device or application via the first network; and a message to send via the first network. A text-based message sending unit that creates a text-based message and sends it to the communication device or application; an address analysis unit that analyzes and determines the destination of the message sent via the first network or the second network; The address analysis means A terminal information database that holds address information used when analyzing and determining the destination of a sage, and information necessary for controlling the communication terminal is extracted from the message received by the text-based message receiving means to create an internal command. Then, the service control unit internal command transmitting unit for transmitting to the intermediate processing unit, the service control unit internal command receiving unit for receiving an internal command from the intermediate processing unit, and the service control unit for controlling each unit of the service control unit. An internal control unit that receives the internal command transmitted from the service control unit, and an internal command received by the intermediate processing unit internal command reception unit. Create a message for controlling a communication terminal from the second network And a terminal message transmitting unit for transmitting a message from the communication terminal via the second network, and an internal command based on the message received by the terminal message receiving unit. An intermediate processing unit internal command transmitting unit for creating and transmitting to the service control unit; a line managing unit for holding and managing information about the line or terminal in the message received by the terminal message receiving unit; And an intermediate processing unit overall control unit for controlling each unit of the unit. 15. The second network comprises a plurality of networks for connecting a switching device to a plurality of communication terminals, and the intermediate processing unit serves as the terminal message transmitting means and the terminal message receiving means. A plurality of terminal message transmitting means and a plurality of terminal message receiving means corresponding to each of the above, the intermediate processing section further includes the second command from the internal command received by the intermediate processing section internal command receiving means. 15. A line control means for determining the line type of a network and distributing the internal command to any of the plurality of terminal message transmitting means.
The exchange device described in.