JP2003032741A - System, method and program for managing portable terminal - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method for calling the information unit of a portable terminal holder in which the right of possession can be set to a specified station attendant for one unit by managing control of units based on information generated from a unit, interphone call using PHS and information content entirely at a server. SOLUTION: In a system where a station service unit and a portable terminal are connected with a server, the station service unit notifies variation in the state of an accident to the server which acquires unit occupant information from a station service unit information file in response to variation in the state thus notified. The unit occupant is set as a caller if the occupant is present, otherwise a plurality of station attendants on duty are acquired from a station attendant file and set as a caller. A call acknowledgement is transmitted to a portable terminal held by the person set as a caller.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a portable terminal device management apparatus and method, and a program.

[0002]

2. Description of the Related Art Conventionally, when a state change such as a failure occurs in station service equipment such as automatic ticket gates, automatic ticket vending machines, automatic ticket clearing machines, automatic commuter ticket issuing machines installed in stations, equipment failure occurs. Notifications, device failure status confirmation, and intercom calls are handled by fixed control devices and intercom phones.

[0003]

In the conventional device, the device failure notification, the device failure status confirmation, and the interphone call are handled only by the fixed control device or the interphone phone. There was a one-to-one relationship between equipment and responders (station staff), and no other station staff interrupted. On the other hand, attempts are being made to confirm the state of the device, control the device, and perform an intercom call using PHS.

[0004] A station staff member holds a PH for a fault or an intercom call generated by each device installed at the station.
When you check the status of the device, control the device, or make an intercom call with a mobile terminal such as S, the mobile terminal such as PHS
There is no one-to-one relationship with the equipment, and because there is a high possibility that station staff will not be able to see each other, when an intercom call is interrupted, another station staff will connect to the intercom or control equipment from information content. There is a problem that another station employee executes the device control while inputting.

The present invention has been made in view of the above circumstances, and an object thereof is to manage all of the information generated from a device, an intercom call using PHS, and device control by information content by a server. It is an object of the present invention to provide a portable terminal device management apparatus and method and a program capable of setting an exclusive right to a specific station staff for a single device.

[0006]

In order to achieve the above object, a portable terminal device management apparatus according to the present invention comprises means for collecting information on a state change of a station service device from the station service device, and means for collecting the state change. In response to the notification, the device occupant information is acquired from the station service device information file. If there is a device occupant, the device occupant is set as the caller. If there is no device occupant, the station service device information is set. It is characterized in that it is provided with means for acquiring a plurality of station employees who are working from a file and setting it as a caller, and means for transmitting a call notification to a mobile terminal held by the station staff set as the caller.

Further, the portable terminal device management apparatus of the present invention enables a station staff to hold an interphone call connection request to a station service device having an interphone or a device connection request for a device control to control the station service device from a mobile terminal. A means for receiving, a means for acquiring information on a station employee who has made a connection request in response to the device connection request, and an occupant information for the relevant station service device from the acquired station staff information and station service device information. , If there is a device occupant, compare the device occupant with the device connecter, and if there is no device occupant, set the device connecter to the device occupant and allow the device connecter to connect to the device. If the results do not match, the device connection is rejected to the device connection person, and if the results match, the device connection is permitted to the device connection person.

The portable terminal device management apparatus of the present invention further comprises means for collecting from the station service device information regarding a change in the state of the station service device, and device occupant information from the station service device information file in response to the state change. If there is a device occupant, set the device occupant as the caller, and if there is no device occupant, obtain multiple station staff who are working from the station affairs device information file and call it the caller. It is characterized by comprising means for setting and means for registering a station employee set as a caller in the call information table and transmitting a call notification to a mobile terminal held by the station employee.

Further, the portable terminal device management method of the present invention collects information on the state change of the station service device from the station service device and acquires the device occupant information from the station service device information file in response to the state change. However, if there is a device occupant, the device occupant is set as the caller.If there is no device occupant, multiple station employees who are on duty are acquired from the station affairs device information file and set as the caller. However, the call notification is transmitted to the mobile terminal held by the station staff set as the caller.

Also, the portable terminal device management method of the present invention receives from the portable terminal a connection request for an interphone call to a station service device having an intercom or a device connection request for controlling a device for the station service device. Acquiring information on the station staff who has made a connection request in response to the equipment connection request, and acquiring occupant information on the relevant station affair equipment from the acquired station clerk information and station affair equipment information, there is an equipment occupant In this case, the device occupant and the device connecter are compared.If there is no device occupant, the device connecter is set as the device occupant, and the device connecter is permitted to connect the device. For example, it is characterized in that the device connection is refused to the device connection person and the device connection is permitted to the device connection person if they match.

Further, the portable terminal device management method of the present invention collects information on the state change of the station service device from the station service device and acquires the device occupant information from the station service device information file in response to the state change. However, if there is a device occupant, the device occupant is set as the caller.If there is no device occupant, multiple station workers who are on duty are acquired from the station staff information file, set as callers, and called. It is characterized in that the station staff set by the person is registered in the call information table and the call notification is transmitted to the mobile terminal held by the station staff.

Further, the portable terminal management program of the present invention has a procedure for causing a computer to acquire device occupant information from a station service device information file in response to a change in the state of the station service device, and a device occupant. In the case of setting the device occupant as the caller, if there is no device occupant, obtain multiple station staff who are working from the station affairs equipment information file, let the caller set it, and set it as the caller Is a program for executing a procedure for transmitting a call notification to a portable terminal held by the station staff.

Further, the portable terminal device management program of the present invention causes the computer to respond to an interphone call connection request to a station service device having an intercom or a device connection request for controlling the station service device. , The procedure for obtaining the information of the station staff who has made the connection request, the procedure for obtaining the occupant information of the station affair equipment from the obtained information of the station clerk and the information of the station affair equipment, and if there is an equipment occupant, , The procedure of comparing the device occupant with the device connecter, and if there is no device occupant, set the device connecter to the device occupant, allow the device connecter to connect the device, and if the result of the comparison does not match This is a program for causing the device connecter to reject the device connection, and for permitting the device connecter to connect the device if they match.

According to the above configuration, the server manages the information generated from the device, the intercom call using the PHS, and the device control by the information content. Can be set, and one of a plurality of people in an indefinite place holding PHS occupies a certain device (station vending machine such as ticket vending machine, station equipment such as elevator) By setting the right, when the intercom call of the person concerned is interrupted, when the call is hung up, or while the device control is being performed by the information content, other people interrupt and make an intercom call. It is possible to prevent control. As a result, the customer at the end of the device can receive the service from a specific station staff without explaining the situation to a plurality of station staff many times through the intercom. In addition, it is possible to prevent a plurality of people from performing various kinds of control at the same time regarding the control of the device.

In addition, when an intercom call or a failure occurs in a device, and if there is a person who has the exclusive right to the device, the call notification can be given only to the person concerned and to the other person. It is possible to reduce the transmission of extra call notifications.

In addition, when a device intercom is called or a failure occurs, when there is no person who has the exclusive right set for the device, a plurality of people are extracted from the station staff who are working and a call notification is sent. With regard to the person who has set the exclusive right in the device, it is not possible to deal with it even if the call notification is sent, so that it is possible to reduce the sending of the extra call notification by removing it from the call target person.

Further, by setting the exclusive right to a telephone number other than the device, it is possible to set the exclusive right to a telephone call to the station or a mobile telephone number of a traffic vulnerable person or the like who comes to the station. Therefore, it is possible for the specific station staff who first responded to provide a one-to-one correspondence to the corresponding person.

By calling a representative telephone (multi-functional telephone) of a station from a mobile phone held by a traffic vulnerable person or the like, the service of the same station staff can always be received.

Also, the call information is checked in the common part of the information content display, and when the person in question is called, the information content is displayed by displaying that there is call information for an intercom call or a device failure call. It is possible to solve the problem that the calling information by mail cannot be notified when connecting.

Even if the call information notification by mail is abnormally terminated, it is possible to update the call information notification state by displaying the corresponding message at the time of displaying the information content. You can eliminate the retransmission.

Information about intercom calling and device failure calling is registered in a table, and even for information that is not a calling target in the common part of the information contents, a message indicating that calling information is generated although it is not a calling target is displayed. By displaying the information, when it is possible to respond, it is possible to take the action by judging the station staff. As a result, the server cannot grasp the constantly changing state of the station staff, but the station staff can grasp the information, and thus can take action based on the station staff judgment. Also, the number of call notifications to be sent can be reduced.

[0022]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a diagram showing an example of a station configuration, which is composed of two stations, A station 1 and B station 3. Station A 1 has station service equipment 5 such as a ticket vending machine and a station manager room 7 at the east exit, and station service equipment 5 and an elevator 9 at the north exit. Station B 3 has station service equipment 11 and station manager room 13 at the central exit. Each station connects to the wireless antennas 15 and 19 and communicates,
Servers 17 and 21 as mobile terminal device management devices are installed, and the servers 17 and 21 at each station are connected by a line.

FIG. 2 is a block diagram showing the entire system. The servers 17 and 21 include a database 39 and device I /
F function 41, information notification function 43, intercom function 4
5, information content function 47, and maintenance management function 49
And is connected to the device 23, the terminal adapter 25, the multifunction telephone 27, and the exchange 29. Equipment 23
Holds a server communicator 31 and an intercom 33 for transmitting and receiving data to and from a server by station service equipment such as a ticket vending machine and various equipment in the station such as an elevator.

The terminal adapter (TA) 25 connects the server 17 (21) and the exchange (PBX) 29, and
It retains the function of sending a call notification from S to S.

The multi-function telephone 27 is a telephone, and the server 17
The function of controlling the connection / transfer of the telephone from the application of (21) is retained.

The exchange (PBX) 29 is a telephone 35 and a P
Connected to HS37. Telephone 35 and PHS37
It retains the functions of PHS held by station staff and fixed telephones in station premises.

When a failure occurs in each device 23 or when the intercom 33 is pressed, the corresponding information is notified from the device 23 to the server 17 (21) and registered in the device status table of the server.

In the server 17 (21), when a device failure or intercom press information is received from each device 23, if the corresponding device does not have occupant information, a plurality of station staff holds P.
We will notify you by HS mail that the relevant information has occurred.

[0030] The PHS37 held by the station staff after the mail notification.
When the corresponding device is selected when the device is connected to the information content to control the device, the occupant information of the device is set in the device information held by the server 17 (21). Also in the intercom connection, after connecting from the PHS 37 held by the station staff to the multifunction telephone connected to the server 17 (21), the server 17 (21) makes a judgment and transfers to the intercom of the device, so that the server 17 ( The occupant information of the corresponding device is set in the device information held in 21).

When the server 17 (21) receives the device failure / intercom pressing information from each device and if the occupant information exists in the corresponding device, the PHS held by the occupying station staff Only that, we will notify you by email that the relevant information has occurred.

Even when the device is controlled by the information content and the interphone call is connected, the device occupant information is checked, and the connection to the corresponding device is permitted only when the occupant information and the PHS information of the station staff match.

When the station staff receives an e-mail indicating that various information has been generated from the server, the station staff checks the e-mail contents, and when a device failure occurs, connects to the information content to check and reset the detailed status of the device failure information. The device control is performed using PHS. In addition, when calling the intercom, the station staff makes a call from the holding PHS to the multifunction telephone connected to the server, and after the server transfers the call to the call target device, talks with the intercom. This is because if you do not have the exclusive right when a station affairs equipment fails, it is set as multiple callers from the station affairs information file and e-mails are sent. This is to connect the person who called up early to the station service equipment.

When the station staff tries to control the equipment and connect to the intercom, if the station occupation information held by the server is given by another station staff, both the equipment control and the intercom connection result in an error.

FIG. 3 is a flow chart showing the calling process.

In step S1, the station service device 5 (1
If there is a state change in 1), that is, if there is a device failure or an intercom call, etc., in step S3,
The status change is transmitted to the server 17 (21). Server 17
(21) is station affair equipment 5 (11) in step S5
Is waiting for a status change notification. If it is determined in step S7 that the state change notification of the station service device 5 (11) is present, the content of the state change and station service device information are acquired in step S9. Then, the device occupant information is acquired from the station service device information. When the device occupant information can be acquired (S
11), in step S17, only the device occupant is set as the call target person.

On the other hand, when it is determined in step S11 that the device occupant information could not be acquired, the station staff information is retrieved in step S13, and a plurality of station staff who are working are acquired and set as callees. In this case, the person who has the exclusive right set in another device cannot be handled even if the call mail is transmitted, and therefore, the person is removed from the call target person.

Then, in step S15, a state change notification mail is transmitted from the extracted caller information to the mobile terminal number held by the station staff.

FIG. 4 is a flow chart showing the processing of device connection.

In step S21, the PHS held by the station staff receives a mail notifying the state change of the station service device 5 (11) from the server 17 (21). Then, in step S23, a connection request for intercom communication or a device connection request for controlling the device is performed.

On the other hand, the server 17 (21) has a step S2.
5, the device connection information is waiting to be generated. In the device connection information waiting state, when the device connection information is received (S27), the station staff information (specifically, for example, PHS number) requesting the connection is acquired from the received PHS information (S29). Then, the device occupant information of the corresponding device is acquired from the acquired station staff information and device information.

When it is determined in step S31 that the device occupant information cannot be acquired, the device occupant of the corresponding device does not exist, so the device connector is set to the device occupant (S37). Then, in step S39, the device connection is permitted to the device connection person.

On the other hand, if the device occupant information can be acquired in the determination in step S31, the device occupant and the device connecter are compared in step S33. As a result of the comparison in step S33, when the device connecter and the device occupant are different, there is another station employee who has already occupied the device, so the device connection is rejected so as not to cause an interrupt (S).
35). In this case, in the device connection refusal, the line is disconnected when the intercom is connected, and when the device is controlled, a reception error message is displayed in response to the device control request.

On the other hand, when the device occupant information can be acquired and the device connecter and the device occupant are the same (S31, S
33) permits the device connection because the station employee has already occupied the device (S39). In this case, in the device connection permission, when an intercom connection is made, a call made to the multifunctional telephone is transferred to the interphone of the corresponding device and put in a call state. In the case of device control, the device control command is received and device control is executed for the corresponding device.

The station employee who has connected the device from the PHS terminal receives a connection permission / rejection response (S41). When the connection is permitted and the device connection is the intercom connection, the customer is handled by the intercom, and when the device is controlled, it is confirmed that the device state changes after the device control command is executed (S45).

On the other hand, if the connection is rejected, it is determined that another station staff member is handling the call, and the call handling of the corresponding device is terminated (S47).

In the above-described embodiment, the exclusive right is set for the equipment installed at the station, and the specific station staff member continues to deal with the specific equipment. By using the phone number instead of the device,
Since it is possible to set an exclusive right for a phone call to a station or a mobile phone number of a traffic vulnerable person who comes to a station,
The specific station staff who first responded to the corresponding person 1: 1
Can be dealt with. Also, by calling the station's representative telephone (multifunctional telephone) from a mobile phone held by a traffic vulnerable person, the same station staff can always receive the service.

According to the present invention, the server manages the information generated from the device, the interphone call using PHS, and the device control by the information content, so that a single station staff can occupy the right to occupy one device. Can be set and the following effects can be obtained.

(1) One of a plurality of people in an indefinite place holding a PHS has an exclusive right to a certain device (station service equipment such as ticket vending machines, equipment inside station premises such as elevators). By setting, when the intercom call of the relevant person is interrupted, when the call is hung up, or during the operation to control the device with information content, another person interrupts to make the intercom call or control the device. Can be prevented. As a result, it is possible to receive service from a specific station employee without explaining the situation to the customer at the end of the device with an intercom many times with various station employees. In addition, it is possible to prevent a plurality of people from performing various kinds of control at the same time regarding the control of the device.

(2) When an intercom call or a failure occurs in a device, and if there is a person who has the exclusive right to the device, it is possible to notify the call only to the person concerned and to others. Can reduce the reception of extra call notifications.

(3) When an intercom call or a failure occurs in a device, if there is no person who has the exclusive right set for the device, a plurality of station workers who are working are extracted and a call notification is sent. As for a person who has set the exclusive right in another device, even if the call notification is transmitted, it cannot be dealt with, so that it is possible to reduce the transmission of the unnecessary call notification by removing it from the call target person.

Next, the second embodiment will be described.
In the second embodiment, instead of sending a call notification,
Display call information on the content.

FIG. 5 shows a display format of information contents.

As an area common to all contents, an area for displaying information on the device to be called and an area for displaying device failure information are held.

The area for displaying the call target device information is
The call message is displayed only when the corresponding PHS holder is the intercom calling target or the device failure calling target, and is hidden when the corresponding PHS holder is not the calling target.

Also, even if only one of all the devices is irrelevant to the caller, a message with the failure information is displayed in the failure information area when the failure information or the like is generated.

FIG. 6 is a flow chart showing a calling process in the second embodiment.

In step S51, the station service device 5 (1
If there is a state change in 1), that is, if there is a device failure or an intercom call, etc., the state change is transmitted to the server 17 (21) in step S53. The server 17 (21), in step S55, the station service device 5
It is in the state of waiting for the state change notification of (11). Step S
If it is determined that there is a state change notification of the station service device 5 (11) in 57, the state change content and station service device information are acquired in step S59. Then, the device occupant information is acquired from the station service device information. When the device occupant can be acquired (S61), only the device occupant is set as the call target person in step S63.

On the other hand, when it is determined in step S61 that the device occupant information could not be acquired, the station staff information is retrieved in step S65, and a plurality of station staff who are working are acquired and set as callees. In this case, the person who has the exclusive right set in another device cannot be dealt with even if the call notification is transmitted, so that the person is excluded from the call target person.

On the other hand, when it is determined in step S61 that the device occupant has been acquired, the device occupant is set as the caller in step S63.

Then, in step S67, the person extracted as the call target person is registered in the call information table, and the call notification is transmitted to the PHS of the corresponding person.

At this time, in step S71, PH
The S holder is connected to the information content. Therefore, in step S67, the call notification is transmitted to the PHS that has become the call target person, but since the target person is connected to the information content, the notification transmission becomes abnormal (S69).

On the other hand, when the PHS holder switches the display of the information content, it is displayed that there is call information on the content. At this time, on the server side, although notification of the call target person is abnormal by mail, the call information is confirmed in the content, so notification completion is set. Further, even if there is failure information for a device that is not the calling target when switching the display of the information content, a message is displayed, so that the failure information can be received even if the device is not the calling target.

According to the second embodiment, in the intercom call of the first embodiment and the station staff call when a device failure occurs, the call information is displayed on the content for the station staff who are connected to the information content. It is an alternative to sending and calling e-mail, and solves the problem that e-mail notification during information content connection is not possible.

In the present embodiment, the case where the calling system for the information equipment of the portable terminal holder according to the present invention is introduced into two adjacent stations is explained, but the present invention is not limited to this. It can be installed at three or more stations next to each other or at a single station.

Further, according to the second embodiment, not only is the call information sent by mail, but the caller information is registered in the call information table, and the call information is checked in the common part of the information content display. However, when the relevant person is the call target, it is possible to solve the problem that the call information by mail cannot be notified when connecting the information content by displaying that there is call information for intercom call and device failure call. .

Even if the call information notification by mail is abnormally terminated, it is possible to update the call information notification state by displaying the corresponding message at the time of displaying the information content.

Information about intercom calling and device failure calling is registered in the table, and information that is not the calling target in the common part of the information contents is not the calling target, but the calling information is generated. By displaying the message, it is possible to take the action according to the judgment of the station staff when the situation is possible. As a result, the server cannot grasp the constantly changing state of the station staff, but the station staff can grasp the information, and thus can take action based on the station staff judgment. It can also be expected to reduce the number of call notification emails sent.

[0069]

According to the present invention, a server station manages all inter-phone calls using information generated from devices and PHS, and device control by information content, so that a specific station staff member can manage one device. You can set the exclusive right.

[Brief description of drawings]

FIG. 1 is a diagram showing a schematic configuration of a system for calling device information of a portable terminal holder according to an embodiment of the present invention and a schematic configuration of A station and B station in which this system is introduced.

FIG. 2 is a configuration diagram showing an overall system for calling device information of a portable terminal holder according to the embodiment of the present invention.

FIG. 3 is a flowchart showing a calling process of a device information calling system of a portable terminal holder according to the embodiment of the present invention.

FIG. 4 is a flowchart showing a device connection process of the device information calling system of the portable terminal holder according to the embodiment of the present invention.

FIG. 5 is a diagram showing a display format of information contents of a system for calling device information of a portable terminal holder according to an embodiment of the present invention.

FIG. 6 is a flowchart showing a calling process of a device information calling system of a portable terminal holder according to the second embodiment of the present invention.

[Explanation of symbols]

1 ... A station 3 ... Station B 5: Station service equipment 7 ... Station manager room 9 ... elevator 11-Station equipment 13 ... Station manager room 15: Wireless antenna 17 ... Server 19: Wireless antenna 21 ... Server 23 ... Equipment 25 ... TA 27 ... Multi-functional telephone 29 ... PBX 31 ... Server communication device 33 ... Intercom 35 ... Phone 37 ... PHS 39 ... Database 41: Device I / F function 43 ... Information notification function 45 ... Intercom function 47 ... Information content function 49 ... Maintenance management function

Claims (10)

[Claims] 1. A means for collecting information on a state change of a station service device from the station service device, and a device occupant who acquires device occupant information from a station service device information file in response to the notification of the state change. If there is a device occupant, the device occupant is set as the caller, and if there is no device occupant, it is set as the caller and the means for acquiring multiple station staff who are working from the station affairs device information file and setting it as the caller. Means for transmitting a call notification to a mobile terminal held by a station staff who has been operated, and a mobile terminal device management apparatus. 2. A means for receiving, from a portable terminal held by a station staff, a connection request for intercom communication to a station service device having an intercom or a device connection request for controlling a device for the station service device, and the device connection request. A means to acquire the information of the station staff who has responded and made a connection request, and the occupant information of the relevant station employment equipment is acquired from the acquired station staff information and station affair equipment information. If there is no device occupant, set the device connecter to the device occupant, allow the device connecter to connect the device, and if the result of the comparison is that they do not match, the device connecter And a means for rejecting the device connection and permitting the device connection to the device connecter if they match, the mobile terminal device management apparatus. 3. A means for collecting information on a change in the status of station service equipment from the station service equipment, and acquiring device occupant information from the station service equipment information file in response to the status change, and there is a device occupant. The device occupant is set as the caller, and when there is no device occupant, a method for acquiring multiple station staff who are on duty from the station affairs device information file and setting it as the caller and the caller are set. A mobile terminal device management device comprising: means for registering a station employee in a call information table and transmitting a call notification to a mobile terminal held by the station employee. 4. The information about the status change of the station service equipment is collected from the station service equipment, the equipment occupant information is acquired from the station service equipment information file in response to the state change, and when the equipment occupant exists. , If the device occupant is set as the caller, and there is no device occupant, obtain multiple station workers who are working from the station affairs device information file, set it as the caller, and set the station worker set as the caller. A mobile terminal device management method, comprising transmitting a call notification to a mobile terminal held by the mobile terminal. 5. An intercom call connection request to a station service device having an intercom or a device connection request for controlling a device for a station service device is received from the mobile terminal, and a connection request is made in response to the device connection request. The station occupant information has been acquired, and the occupant information of the relevant station affairs equipment is acquired from the acquired station clerk information and station affairs equipment information. If there is no device occupant, set the device connecter to the device occupant, allow the device connecter to connect to the device, and reject the device connect to the device connecter if the results of the comparison do not match. If the two match, the device connecting person is permitted to connect the device. 6. Information regarding a state change of a station service device is collected from the station service device, device occupant information is acquired from a station service device information file in response to the state change, and when there is a device occupant. When the device occupant is set as the caller and there is no device occupant, multiple station workers who are on duty are acquired from the station staff information file, set as callers, and the station workers set as callers are called information table. A mobile terminal device management method, wherein the mobile terminal device management method is characterized in that the call notification is transmitted to the mobile terminal held by the station staff. 7. A mobile terminal device management method according to claim 4, wherein when a plurality of station staff members who are working are set and set as callers, the station staff member who sets the exclusive right with another station service device. Is a method for managing a mobile terminal device, which is characterized by removing from the call target person. 8. The mobile terminal device management method according to claim 4, wherein the setting of the exclusive right is a telephone number. 9. A procedure for causing a computer to acquire device occupant information from a station service device information file in response to a change in the state of a station service device, and when the device occupant exists, the device occupant is the caller. If you do not have a device occupant, get multiple station employees who are working from the station affairs device information file, set it to the caller, and call the mobile terminal held by the station worker set by the caller. A procedure for sending a notification and a mobile terminal management program for executing the procedure. 10. A computer, in response to an intercom call connection request to a station service device having an intercom or a device connection request for controlling a device for a station service device, information of a station employee who has made the connection request. If there is a device occupant and the station occupant information from the acquired station clerk information and station affairs device information, and if there is a device occupant, compare the device occupant with the device splicer. If there is no device occupant, set the device connecter to the device occupant, allow the device connecter to connect the device, and if the result of the comparison does not match, let the device connecter reject the device connection,
A mobile terminal device management program for executing the procedure for allowing the device connecter to allow the device connection if they match.