JP2003006106A - Method, device and system for preparing contents for portable terminal at call center - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method, device and system for enabling an operator to easily prepare web contents at a call center. SOLUTION: A first step for entirely or partially displaying web contents for the existing non-portable terminals, a second step for acquiring corresponding image elements from the web contents for non-portable terminals, with respect to a selection operation for a portion of the displayed web contents for non- portable terminals, and a third step for preparing new web contents for portable terminals from the acquired image elements.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method, an apparatus and a system for newly creating Web contents for mobile terminals such as mobile phones from Web contents created for personal computer users (hereinafter referred to as PC users). It is a thing.

[0002]

2. Description of the Related Art The following services are available as electronic commerce services using computers. When a user connects from his or her personal computer (hereinafter abbreviated as PC) to a corporate call center via the Internet,
It is a service in which the operator of the call center uses the means of both the conversation by the Internet telephone and the Web contents displayed on the user's PC screen to explain the product and the contract contents to the user.

In such an electronic commerce service,
The Web content displayed on the operator's PC screen and the Web content displayed on the user's PC screen are synchronized and have the same content, and the operator must change the Web content on his PC screen. Thus, the Web content on the user's PC screen can also be changed. Utilizing this, the operator can give an effective explanation to the user.

[0004]

In electronic commerce using a portable terminal connectable to the Internet, a similar service to a user having a portable terminal is not possible because simultaneous communication of voice and Internet is not possible with the portable terminal. Has not been implemented. However, from the fall of 2001 to 2005, mobile communication will shift to the third generation. In this third-generation mobile communication, it becomes possible to simultaneously perform voice and Internet communication with a mobile terminal, and it is possible to provide the same service to the mobile terminal.

The problem at this time is that the operator's P
The size of the display screen and the allowable file size that can be displayed are greatly different between C and the user's mobile terminal. This means that unlike the conventional service between PCs, the Web content on the operator's PC screen cannot be displayed as it is on the user's mobile terminal. Therefore, the operator searches for information required by the user, and promptly retrieves the search result from the web for mobile terminals.
It becomes necessary to distribute the contents.

The present invention has been made in view of such a background, and an object thereof is to provide a method, an apparatus and a system for an operator in a call center to easily create Web contents for portable terminals.

[0007]

In order to achieve the above object, a method for creating Web contents for a mobile terminal according to the present invention is a computer for creating a Web contents for whole or part of existing Web contents for a non-mobile terminal. From the first step of displaying on the screen, the second step of acquiring the corresponding screen element from the web content for non-mobile terminal in response to the selection operation for a part of the displayed web content for non-mobile terminal, and the acquired screen element And a third step of creating new mobile terminal Web content. Further, in the first step, a screen element of existing Web content for non-mobile terminals is searched, and a screen element having a variable data amount is displayed as a search result. Further, in the second step, it is characterized in that the screen element is selected in a partial unit surrounded by tags in the existing Web content for non-mobile terminals. Further, in the third step, there is provided a step of referring to a distribution history of screen elements for the user and selecting whether or not to create a new Web content for mobile terminals according to the distribution history. . Further, the existing non-mobile terminal Web content is characterized in that an attribute including a screen element acquisition right and a search keyword is set for at least a part of the screen elements.

The Web content creation device for a mobile terminal according to the present invention includes a first means for displaying the whole or a part of existing Web content for a non-mobile terminal on a display device screen, and a Web content for a displayed non-mobile terminal. A second means for acquiring a corresponding screen element from the non-mobile terminal web content and a third means for creating a new mobile terminal web content from the acquired screen element in response to a selection operation for a part It is characterized by Further, the second means, in response to a screen element selection operation, obtains a tag hierarchy of the Web content for non-mobile terminals corresponding to the selection operation, and recognizes the hierarchy as the selected screen element. It is characterized by being provided. Further, the second means is provided with means for judging the attribute of the selected screen element and, when a tag indicating that acquisition is impossible is included, acquiring a part other than the part as a screen element. To do. Also, the created web for mobile terminals
It is characterized by further comprising a fourth means for delivering the content. Further, it is characterized by further comprising storage means for storing the delivered screen element and the delivery destination user as a pair.

A web content creation system for a mobile terminal according to the present invention comprises a web content creation device and a web content creation device.
The content management apparatus comprises a first means for displaying the whole or a part of existing Web content for a non-mobile terminal and a selection operation for a part of the displayed Web content for a non-mobile terminal. On the other hand, the Web content management apparatus is provided with a second means for acquiring the corresponding screen element from the non-mobile terminal web content and a third means for creating a new mobile terminal web content from the acquired screen element. However, it is characterized by further comprising means for setting an attribute including a screen element acquisition right and a search keyword for at least a part of the screen elements of the existing Web content for non-mobile terminals. The present invention is not limited to a mobile phone, but can be similarly applied to a mobile information terminal such as a PDA having a phone function. Therefore, in the present invention, devices such as mobile phones and PDAs are collectively referred to as "mobile terminals". Also, existing Web content is not limited to PC
It may be created for an information device other than C. Therefore, in the present invention, existing Web contents are collectively referred to as “Web contents for non-mobile terminals”.

[0010]

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is an overall configuration diagram showing an embodiment of a call center system for implementing a method for creating Web contents for mobile terminals according to the present invention. The system shown here includes a mobile terminal (mobile phone) 101 compatible with third-generation mobile communication, a gateway server 102 that performs mutual conversion of protocols between wired communication and wireless communication, the Internet 103, and a call center 110. The call center 110 is a web for mobile terminals that delivers web content for mobile terminals to the mobile terminal 101.
Server 111, W for mobile terminal in which operator creates Web content for mobile terminal while talking with user
eb content creation PC 112, Web server 113 for non-mobile terminals that stores and distributes Web content for non-mobile terminals such as PCs, search server 114 that searches for screen elements from Web content for non-mobile terminals, content manager is non-mobile The content management PC 115 is configured to perform various settings for screen elements of the terminal Web content. Further, the web content for non-mobile terminals, the index for searching screen elements, and the distribution history of screen elements are respectively stored in the web server 113 for non-mobile terminals.
Web content DB 116 for non-mobile terminals, index DB 117 of search server 114, W for mobile terminals
Screen element distribution history D of PC 112 for creating eb contents
Stored in B118.

In the call center system, the process of delivering Web content for a mobile terminal to the mobile terminal 101 of the user will be described with reference to the flowchart of FIG. Here, it is assumed that normal Web content for non-mobile terminals, in which screen elements are not specially set, is prepared in advance. First, in step 201, the call center 1
Before starting the service of 10, the content manager performs a work for Web content for non-mobile terminals in advance. That is, the content administrator uses the content management PC 115 to set the required screen element acquisition right and the keyword for the search for the screen element of the Web content for non-mobile terminals. Step two
02, from the user's mobile terminal 101 to the call center 1
If it is confirmed that there is a connection request for inquiry to 10, the user authentication is performed by the web server 111 for mobile terminals in the next step 203, the connecting user is specified, and the connection is established. In step 204, the operator talks with the user to determine what information is requested, and using the PC 112 for creating Web content for mobile terminals, from the Web content for non-mobile terminals including the information to the mobile terminal. Create web content. In step 205, the created Web content is transmitted from the mobile terminal Web server 111 to the user's mobile terminal 101.

FIG. 3 is a PC 1 for creating a Web content for a mobile terminal for creating a content for a mobile terminal according to the present invention.
It is a figure which shows the example of 12 screen configurations. The screen shown here is a web content display unit D310 for mobile terminals that displays web content for mobile terminals in a browser and W for non-mobile terminals that displays web content for non-mobile terminals.
The eb contents display section D320 is mainly composed of two screens.

Here, the width of the Web content display unit D310 for mobile terminals is substantially the same as the width of the browser of the mobile terminal 101, and the Web content is displayed here and when it is displayed on the mobile terminal 101. The appearance is almost the same. We for non-mobile terminals
b The content display unit D320 is a web for non-mobile terminals.
The browser display unit D321 for displaying the page in a browser and the search result display unit D322 for displaying the search result of the screen element for which the keyword search is performed.

In the example of FIG. 3, character information indicating the product name, price, and characteristics of the Web content for non-mobile terminals that includes information such as the product name, price, and characteristics of the personal computer displayed on the browser display section D321. Only the screen element of is displayed on the Web content display unit D310 for mobile terminals.

FIG. 4 is an explanatory view showing the outline of the method for creating contents for portable terminals according to the present invention, in which the operator of the call center displays the Web contents for non-mobile terminals displayed on the Web contents display section D320 for non-mobile terminals. Screen element is selected with a pointing device such as a mouse, and the Web content display unit D310 for mobile terminals is selected.
By performing the operation of pasting on the
b Create content. In this case, there are two methods for selecting the screen element, a method using the browser display unit D321 and a method using the search result display unit D322.

First, the case of using the browser display section D321 will be described. When selecting a part (screen element) of the web content for a non-mobile terminal displayed in the browser, the conventional method is to move the mouse pointer to the beginning of the screen element to be selected, hold down the left button and end the screen element. Move the pointer to and select. But,
When the screen element is text, if this method is not done carefully, selection is made on a character-by-character basis, and thus unnecessary characters may be selected or necessary characters may not be selected. Therefore, this selection method is not suitable in this case where it is necessary to quickly select screen elements that can be semantically independent.

The screen element selection method of the present invention does not select one character at a time, but a part sandwiched between HTML tags (<X
> To </ X>) unit (layer unit of the tag structure of the HTML document) is selected. This will be described with reference to the flowchart of FIG. 5 and the selection method of FIG. FIG. 6A shows a Web content displayed in a browser, and FIG. 6B shows it displayed in HTML.
The operator moves the mouse pointer to a position on the screen element to be acquired and presses the right mouse button. For example, in the example of FIG. 6A, it is assumed that the mouse pointer MP601 is moved to the position of "TV recording possible" and the right button of the mouse is pressed. Then, when the right button of the mouse is pressed, the processing shown in FIG. 5 is started in the PC 112 for creating Web content for mobile terminals. First, in step 501, it is determined whether or not there is a screen element already selected before the right mouse button is pressed, and if it exists, step 503 is executed, and if it does not exist, step 502 is executed.

In the example of FIG. 6, step 502 is executed because there is no screen element already selected before the right mouse button is pressed. In step 502, the screen element in the lowest hierarchy among the screen elements sandwiched by the tags including the coordinates pointed by the mouse is recognized as the selected screen element. That is, Web content is converted to HTM.
When L is displayed, the tags form a hierarchical structure. Figure 6
Example, <UL> -in <DIV>-</ DIV>
There is </ UL>, and in that, <LI> to </ LI
> Now, the screen element sandwiched between these tags is
All include the coordinates pointed by the mouse, but the screen element G601 "<LI
> TV recordable </ LI> ”is the selected screen element. Then, a series of processing ends. Furthermore, when the operator presses the right mouse button on the next screen element when there is a screen element already selected, the processing of FIG. 5 is similarly started and step 503 is executed. In the example of FIG. 6, the screen element G601 “<LI>” that has already been selected.
The right button of the mouse is pushed on "TV recording possible </ LI>".

In step 503, it is determined whether the coordinates pointed by the mouse are included in the already selected screen element. If included, execute step 504,
If not included, step 502 is executed. In the example of FIG. 6, since it is included, step 504 is executed. In step 504, the screen element in the layer immediately above the currently selected screen element is recognized as the selected screen element. In the example of FIG. 6, the screen element G602 of <UL> to </ UL> is selected. Similarly, when the operator presses the right button of the mouse on the selected screen element G602, the screen element G603 of the higher hierarchy <DIV> to </ DIV> is selected. The operator selects the screen element as described above.

Next, a method of selecting a screen element from the search result display area D322 of the non-portable terminal Web content display area D320 will be described. In the conventional keyword search for Web contents, the Web
Only the URL of the page and sentences with a fixed amount of data before and after the keyword in the Web page are displayed. In this case, the operator needs to display the Web page of the search result, search for the place where the target screen element is, and select the screen element. However, this method requires time before selecting a screen element, and is not suitable for business in a call center.

Therefore, the search result display portion D322 of the present invention is used.
The method of using displays a screen element that can change the amount of information as a search result. A screen display example of the search result is shown in FIG. In this example, the screen element G601 is displayed as the search result of the search word "PC-XXXX feature",
An up arrow A701, a down arrow A702, and a right arrow A703 are displayed beside it. Right arrow A
Clicking 703 with the mouse causes the screen element G60
The entire Web page including 1 is displayed on the browser display unit D321. Also, by clicking the up arrow A701 or the down arrow A702, the information amount of the screen element can be changed. An example thereof is shown in FIG. When the up arrow A701 is clicked, the screen element G602 one level higher is displayed by the same method as when the right mouse button is pressed on the screen element G601 in FIG. 6, and when it is further clicked, G603 is displayed. . Next, when the down arrow A702 is clicked, the previous screen element G602 is clicked, and when it is further clicked, the screen element G60 is displayed.
1 is displayed. In this way, it is possible to change the amount of data of screen elements to be displayed by a simple operation. As described above, the web content creation method for a mobile terminal of the present invention selects a screen element in HTML tag units from the web content for a non-mobile terminal, and selects the W for mobile terminal from the selected screen element.
This is a method of creating eb contents.

By the way, when the operator creates the Web content for the mobile terminal and distributes it to the mobile terminal user as described above, there are cases where screen elements that are difficult to distribute to the mobile terminal user are included. In addition, when the operator repeatedly delivers the same screen element to the same mobile terminal user,
There is a possibility that the user of the mobile terminal may feel uncomfortable. Therefore, the present invention is provided with a function of setting whether or not the operator can acquire the screen element and a function of managing the distribution history for the mobile terminal user. With these functions, the quality of delivered content is managed.

The former is a function of setting the screen element acquisition right, and in the example of FIG.
When negotiating "C-XXXX" and "price", the operator needs to know the cost of "PC-XXXX", but delivering "cost" to the mobile terminal user is a problem. Therefore, the "cost" screen element G901 is the Web content display unit D3 for non-mobile terminals used by the operator.
20 is displayed, but is not displayed on the mobile terminal Web content display unit D110. As a result, the operator cannot deliver the "cost" to the mobile terminal user.

The latter is a function of managing the distribution history of screen elements, and when contents are distributed to the same user,
When the same screen element as the screen element included in the content to be distributed exists in the distribution history, the operator is warned or the distribution is stopped.

FIG. 9 is a diagram showing a screen configuration example of the content management PC 115 when the content manager sets the screen element acquisition right for the screen element and sets the keyword for the search. This screen is for We
The content browser display section D910 and the screen element attribute setting section D920 are mainly composed of two parts. The screen element attribute setting part D920 is an acquisition right setting part D9.
21 and a keyword setting section D922.

First, a method of setting the screen element acquisition right will be described with reference to the flowchart of FIG. Step 1
In 001, the content administrator inputs the URL of the non-mobile terminal Web content in which the target screen element exists on the content management PC 115, and the non-mobile terminal Web server 113 corresponding to the URL is input from the non-mobile terminal Web server 113. The content is acquired and displayed on the content browser display unit D910 for non-mobile terminals.
In the example of FIG. 9, the contents of the personal computer catalog are displayed. In step 1002, the content manager selects a screen element that the operator cannot acquire, and selects “acquisition impossible” in the acquisition right setting unit D921. In the example of FIG. 9, the operator erroneously acquired,
Select the screen element G901 "Cost: 150,000 yen" that causes a problem when delivered to the user, and acquires the acquisition right setting unit D92.
In No. 1, “not available” is set. Step 1003
Then, the content management PC 115 causes the acquisition right setting unit D
In 921, it is determined whether "acquisition is possible" or "acquisition is not possible" is selected. When "acquisition is possible" is selected, step 1006 is executed, and when "acquisition is impossible" is selected, step 1004 is executed. To execute. In the example of FIG. 9, since “unacquirable” is selected, step 1
004 is executed.

In step 1004, the content management PC 115 makes the HT of the web content for the non-portable terminal HT.
In the ML file, a tag indicating that acquisition is impossible is added so as to surround the portion corresponding to the selected screen element.

FIG. 11 shows an example in which a non-acquirable tag is added to the HTML file of the Web content for non-mobile terminals. In the HTML file after the acquisition right is set,
The part corresponding to screen element G901 "<DD> cost: 15"
The tag T1101 "<D
IV NAME = NO> ”, followed by tag T1102“ <
/ DIV> ”is added. In step 1005, the content management PC 115 transmits the changed Web content for non-mobile terminals to the Web server 113 for non-mobile terminals. Web server 1 for non-mobile terminals
When receiving the changed Web content for non-mobile terminals, the 13 receives the Web content DB 11 for non-mobile terminals.
Update 6

Next, a keyword setting method for searching screen elements will be described with reference to the flowchart of FIG. 10 and the screen example of FIG. First, step 100
The basic operation of the content management PC 115 from 1 to 1003 is the same as the above description of the screen element acquisition right setting method. However, in step 1002, after the content manager selects the target screen element, the acquisition right setting part D921 is set to “acquirable”, and the keyword setting part D9 is set.
In 22, a keyword serving as a search key is input. In the example of FIG. 12, the content manager selects the screen element G601 “TV recording possible” so that the user may ask “What are the features of PC-XXXX” and the operator can immediately reply “TV recording possible”. The keyword "PC-X
"XXX" and "feature" are entered.

In step 1003, the acquisition right setting unit D9
22 is now “acquirable”, so step 100
6 is executed. In step 1006, the URL of the Web content for non-mobile terminals including the selected screen element,
W for non-mobile terminals to identify the selected screen element
The search server 1 retrieves three types of information, which are the position of the eb content and the keyword for the input screen element.
Send to 14. As for identifying the screen element of
For example, when the screen element is displayed in HTML, the first and last tags can be specified by the number of the tag that appears in the HTML file of the content for non-mobile terminals. However, when counting tags, the tags inserted when setting screen element acquisition rights are not counted.

The search server 114 that has received these three types of information updates the index DB 117. In the index DB 117, as shown in FIG. 13, a keyword 1301 and a non-mobile terminal We including a corresponding screen element We
b content URL 1302, start tag number 130
3, information including the end tag number 1304 is stored.

Next, the processing for creating Web content for mobile terminals by the operator, which corresponds to step 204 in FIG. 2, will be described based on the flowchart in FIG. First, the operator inputs the URL of the Web page in which the target screen element exists or performs a keyword search on the PC 112 for creating Web content for mobile terminals. As a result, the PC 112 for creating Web content for mobile terminals includes the We including the target screen element.
The page b or the search result is displayed on the Web content display unit D320 for non-mobile terminals (step 140).
1).

Next, the PC 112 for creating Web content for mobile terminals recognizes the screen element selected based on the screen element selection method described above in step 1402,
get. Next, in step 1403, it is determined whether or not the acquired screen element includes a tag that means “cannot be acquired”. If so, perform step 1404,
If it does not exist, step 1405 is executed. In step 1404, the screen element (<DIV NAME
= NO> to </ DIV>) are deleted. In the example of FIG.
Although the screen element G401 is selected on the browser display unit D321, the screen element G901 is set to be unacquirable in the example of FIG. 9, so the screen content G401 is displayed on the Web content display unit D310 for mobile terminals. Screen element G9
Only screen elements except 01 are displayed.

Next, in step 1405, the screen element distribution history DB 118 is referred to, and it is determined whether or not there is a history of past distribution of the acquired screen element to the currently connected user. If the history of distribution is present, step 1406 is executed, and if not, step 1407 is executed. Here, a screen element distribution history file is stored in the screen element distribution history DB 118. A configuration example of the screen element distribution history file is shown in FIG. There, user ID 1501,
UR of the web page for non-mobile terminals that acquired the screen element
L1502, the start tag number 1503 and end tag number 1504 of the screen element for specifying the position of the acquired screen element in the Web page, and the date and time 1505 when the screen element is distributed are recorded.

In step 1406, a message prompting the operator to confirm whether to acquire the screen element is displayed. If the operator selects “acquire”, step 1407
Is executed and step 140 is selected when not acquiring is selected.
Return to 1. In step 1407, the screen element is incorporated into the mobile terminal Web content, and the mobile terminal Web content is acquired.
The content is displayed on the content display section D310. Step 140
In 8, the operator determines that the Web content for mobile terminals is completed, and confirms that the "delivery" of the menu is pressed. If pressed, step 1409 is executed, and if not pressed, step 1401 is returned to. In step 1409, the screen element information included in the newly created Web content for mobile phones is written in the screen element distribution history. This completes the work of creating Web content for mobile phones.

When the user desires to purchase a product by the product description using both the voice of the operator and the Web content at the same time, user-specific information (name, address, etc.) is registered in the computer for the purpose of delivering the product. There is a need. At this time, P for creating Web content for mobile terminals
C112 is a web for non-mobile terminals as shown in FIG.
The content display section D320 displays the "customer information registration" Web content.

Then, the operator listens to the "customer information" such as the name and address while having a conversation with the user, and the operator himself inputs it into the "customer information registration" Web content input section 320. This is because it has been noted that it is very difficult for the user to input characters on the mobile terminal 101, which hinders the spread of electronic commerce. Therefore, in the system of the present invention,
The operator's input reduces the burden on the user. Further, the operator uses the above-described Web content creation method to create and distribute Web content for mobile terminals from the screen elements of only the input portion. That is, according to the present invention, it is possible to create and distribute Web content for mobile terminals that does not include “company name”, “furigana”, “department / post”, and “hooks number” that are not input in FIG.

The user who has received the Web content for mobile terminals can visually confirm the registered content.
Moreover, since the unnecessary information (information that has not been input) is not included in the content, the user can use the mobile terminal 101.
Even on a small screen, you can easily confirm the registered contents. In this way, the system of the present invention registers the user. In addition, such a service using the present invention is also effective when the user purchases a product. When the user voicely informs the operator of the product, the number of pieces, and further the request (for example, “deliver the product after 6 pm”), the operator also uses the present invention to perform W for contracted mobile terminals.
Create eb content and deliver to users. The user who receives this content can visually check the contract content and save the content in case of trouble, which is more reassuring than the voice-only contract.

As described above, according to this embodiment, the operator of the call center uses the existing Web for non-mobile terminals.
It becomes possible to quickly create and deliver new Web content for mobile terminals from content. That is, the operator can select the target screen element with a few mouse clicks, and does not fail to select some characters, which was a problem of the conventional method. Moreover, since the screen element can be searched and the screen element is displayed as the search result, the operator can quickly find and acquire the target screen element. In addition, the operator hurriedly rushed to the Web for mobile terminals.
Even if the content is created, the quality is guaranteed. That is, the acquisition right setting function for the screen element can prevent information that would cause a problem or harmful effect when it is delivered to the user from being erroneously delivered to prevent a trouble with the user. Furthermore, the screen element distribution history can prevent the same screen element from being repeatedly transmitted to the user, thereby preventing the user from feeling uncomfortable.

The call center system using the present invention can be used not only in the above-mentioned example of electronic commerce but also in the following services. (1) Use of the call center system of the present invention enables efficient reception of telegram applications from telegram service users. On the call center side, the content manager prepares in advance a template that is often used in telegrams. When the user makes a telegram application to the call center, the operator uses this template to create a telegram desired by the user. At this time, when the present invention is used, the operator can easily acquire a fixed expression by using the search system of the present invention, and also deliver a telegram created from the fixed expression to the user to efficiently confirm the user. it can. (2) Search Service A search service, such as the above-mentioned telegram service, in which a template cannot be prepared in advance, can also be performed by the call center of the present invention. A call center operator who receives a request from a user to search for a certain matter searches the Internet for the matter, obtains a necessary portion from the Web content of the search result, and obtains a web for a mobile terminal.
Create and deliver content. The screen element acquisition method of the present invention does not necessarily require any special setting for the Web content for non-mobile terminals in advance. Therefore,
According to the present invention, the operator can select W for any non-mobile terminal.
Any screen element can be acquired from the eb contents, and this search service can be effectively implemented.

[0041]

As described above, according to the present invention, an operator of a call center can quickly create and deliver new mobile terminal Web content from existing Web content for non-mobile terminals. Further, the acquisition right setting function for the screen element can prevent information that would cause a problem or harmful effect when it is delivered to the user from being mistakenly delivered to prevent a trouble with the user. further,
With the screen element distribution history, it is possible to prevent the same screen element from being transmitted to the user many times, thereby preventing the user from feeling uncomfortable.

[Brief description of drawings]

FIG. 1 is an overall configuration diagram showing an embodiment of a call center system of the present invention.

FIG. 2 is a flowchart showing an outline of processing of a call center system.

FIG. 3 is a diagram showing an example of a content creation screen of a PC for creating Web content for mobile terminals of the present invention.

FIG. 4 is a diagram illustrating an example of creating Web content for mobile terminals.

FIG. 5 is a flowchart showing a screen element selection processing procedure when creating Web content for mobile terminals.

FIG. 6 is a diagram illustrating an example of screen elements acquired when creating Web content for mobile terminals.

FIG. 7 is a diagram showing an example of a search result display screen on which a keyword search is performed when creating Web content for mobile terminals.

FIG. 8 is a diagram showing an example of changing the information amount of a screen element of a search result.

FIG. 9: PC for content management when setting screen element acquisition right
It is a figure which shows the example of a screen.

FIG. 10 is a flowchart showing processing of the content management PC when setting screen elements.

FIG. 11 is an explanatory diagram of a method of setting a screen element acquisition right.

FIG. 12 is a diagram showing a screen example of a content management PC when a keyword is set for a screen element.

FIG. 13 is a diagram showing a configuration example of an index file.

FIG. 14 is a flowchart illustrating details of content creation processing for mobile terminals.

FIG. 15 is a diagram showing a configuration example of a screen element distribution history file.

FIG. 16 is a diagram showing an example of user registration content.

[Explanation of symbols]

101 ... Mobile terminal, 102 ... Gateway server, 10
3 ... Internet, 110 ... Call center, 111 ...
Web server for mobile terminals, 112 ... We for mobile terminals
b Content creation PC, 113 ... We for non-mobile terminals
b server, 114 ... Search server, 115 ... Content management PC, 116 ... Web content D for non-mobile terminal
B 117: Index DB, 118 ... Screen element distribution history DB, D310 ... Web content display for mobile terminal, D320 ... Web content display for non-mobile terminal, D321 ... Browser display, D322 ... Search result display, D910 ... Web content display unit for non-mobile terminals, D920 ... Screen element attribute setting unit, D921 ... Acquisition right setting unit, D922 ... Keyword setting unit.

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Claims (11)

[Claims] 1. A method of creating Web content for a mobile terminal from existing Web content for a non-mobile terminal, which comprises displaying all or part of existing Web content for a non-mobile terminal on a computer screen for creating Web content. One step, a second step of acquiring a corresponding screen element from the non-mobile terminal Web content in response to a selection operation for a part of the displayed non-mobile terminal Web content, and a new mobile terminal for the acquired screen element A third step of creating Web content, the method for creating Web content for mobile terminals. 2. The screen element of an existing Web content for a non-mobile terminal is searched in the first step, and a screen element having a variable data amount is displayed as a search result. Method for creating web contents for mobile terminals. 3. The mobile terminal according to claim 1, wherein in the second step, the screen element is selected in partial units surrounded by tags in the existing Web content for non-mobile terminals. Web content creation method. 4. The method according to claim 3, further comprising the step of referring to a distribution history of screen elements for the user and selecting whether or not to create a new Web content for mobile terminals according to the distribution history. The web content creation method for mobile terminals according to claim 1, wherein the web content creation method is for a mobile terminal. 5. The existing Web content for non-mobile terminals is content in which attributes including a screen element acquisition right and a search keyword are set for at least some screen elements. 5. The Web content creation method for mobile terminals according to any one of 1 to 4. 6. An apparatus for creating Web content for mobile terminals from existing Web content for non-mobile terminals, the first means displaying all or part of existing Web content for non-mobile terminals on a display device screen. And a second means for acquiring a corresponding screen element from the non-mobile terminal Web content in response to a selection operation for a part of the displayed non-mobile terminal Web content, and a new mobile terminal Web from the acquired screen element. An apparatus for creating Web content for mobile terminals, comprising: a third means for creating content. 7. The non-portable terminal W corresponding to the selection operation of the second means in response to the selection operation of the screen element.
7. The apparatus for creating Web content for mobile terminals according to claim 6, further comprising means for obtaining a tag hierarchy of the eb content and recognizing the hierarchy as a selected screen element. 8. The second means comprises means for determining an attribute of the selected screen element and, if a tag indicating that acquisition is impossible is included, acquiring a part excluding the part as a screen element. The apparatus for creating Web content for mobile terminals according to any one of claims 6 to 7. 9. The mobile terminal W according to claim 6, further comprising a fourth means for distributing the created Web content for a non-mobile terminal.
eb content creation device. 10. The device for creating Web content for mobile terminals according to claim 9, further comprising a storage unit configured to store the delivered screen element and the delivery destination user as a pair. 11. An existing We for a non-mobile terminal having a Web content creation device and a Web content management device.
b) A system for creating Web content for a mobile terminal from content, wherein the Web content creation device includes first means for displaying all or part of existing Web content for a non-mobile terminal, and the displayed non-mobile terminal W
Second means for acquiring a corresponding screen element from the non-mobile terminal web content and third means for creating a new mobile terminal web content from the acquired screen element in response to a selection operation for a part of the eb content And a means for setting an attribute including a screen element acquisition right and a search keyword for at least a part of screen elements of the existing web content for non-mobile terminals. A web content creation system for mobile terminals.