JP2002279203A - Method, device and system for managing deposit - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method, device and system for managing a deposit providing both of a depositor and a receiver with mental stability and satisfaction. SOLUTION: E-mails for existence confirmation are repeatedly transmitted as to a depositor who has registered depositor management information, and if no return e-mail to the e-mails is received, a registered address is asked if the depositor is alive; if the death of the depositor is confirmed, a deposit such as a message which the depositor has made while alive is sent to a designated address.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method, an apparatus and a system for depositing and managing a heritage or the like.

[0002]

2. Description of the Related Art The inheritance or property of a deceased person is inherited by a family or the like who has been left in accordance with a prescribed law, or by a heir if there is a will. Is common. However, the will system is not widely used because it requires legal procedures, such as preparing a predetermined will. In general, the objects to be treated in the will system are assets such as deposits, stock certificates, jewelry, and real estate that have property value.

[0003] By the way, what is desired to be preserved in a family or the like is, in addition to those having a property value, such as a message, a letter, a memorable item, a photograph, etc., when viewed from other people, it is not necessarily considered a property value. Even if there are none, there are still very valuable things that are left in the family. However, the legal will system mainly focuses on assets that are valuable to other people, and is not always convenient for transmitting messages to family members. Furthermore, as with the will system, it is not always easy to confirm the death of a depositary.

[0004] The present invention has been made in view of the above circumstances, and a deposit management method which can perform death confirmation satisfactorily and give a sense of stability and satisfaction to both the person and his family. The purpose is to provide the device and the system.

[0005]

According to the present invention, a survival confirmation communication is repeatedly performed to confirm the survival of a depositor, and when a reply cannot be received in the survival confirmation communication, a final survival confirmation communication is performed. If a reply cannot be received in the final survival confirmation communication, confirm that the depositor has died and transfer the deposit deposited in advance by the depositor to the designated recipient in advance. Features. According to the main mode, the survival confirmation communication is performed using at least one of an electronic mail, a facsimile, and an automatic voice response telephone. The above and other objects of the present invention,
Features and advantages will be apparent from the following detailed description and the accompanying drawings.

[0006]

BRIEF DESCRIPTION OF THE DRAWINGS FIG.
An embodiment of the present invention will be described in detail. FIG. 1 shows an example of a deposit management system according to an embodiment of the present invention. This deposit management system uses Internet IN
When the management device SV connected to the ET is other than the digitized information, the management device SV includes a storage company SK that stores the information and a plurality of depositor terminal devices TM1 to TMn. As means for communication between the management apparatus SV and the storage company SK, means such as telephone and facsimile are used in addition to e-mail by the Internet INET. FIG. 2 shows an example of the configuration of the management device SV. In FIG.
The U (central processing unit) 1 executes various programs executed by the management device SV. RO
An M (read only memory) 2 stores a control program executed by the CPU 1 and the like.
M (random access memory) 3 constitutes a work area and the like of CPU 1. The clock circuit 4 is for obtaining current date, year, month and day information, and the magnetic disk device 5 is for storing a depositor management information table (described later) and the like. If the depositor (hereinafter simply referred to as a “depositor”) deposits electronic information (for example, text data constituting a letter, etc.), the deposit is transferred to the magnetic disk drive 5. Is stored. When the deposit is a letter or the like, it is stored in, for example, a safe deposit box at a bank or a warehouse of a storage company SK.

[0007] Internet interface circuit 6
Is for connecting this management device SV to the Internet INET.
Is for performing various types of communication operations by applying various communication applications via the Internet INET. In the present embodiment, since the existence confirmation process is performed with the depositor using the e-mail, an application having an e-mail server function is used as the communication application.

[0008] The CRT screen display device 8 is provided with the management device S
V is used when operating the V. The display control unit 9
Is for controlling the display of the CRT screen display device 8. The keyboard device 10 is for inputting various commands and the like to the management device SV, and the screen instruction device 11 performs operations such as instructing an arbitrary point on the display screen of the CRT screen display device 8. The input control unit 12 includes a keyboard device 10 and a screen instruction device 1.
This is for controlling operation information and the like output from 1.

[0009] The voice response device 13 uses a "telephone" as a means for confirming the existence of a depositor to a designated contact.
Is used when is selected. For example, "This is a deposit management service. (Depositary name) I contacted by phone to confirm the existence of (Depositary name)
Please contact (registration phone number) for confirmation of her survival. , Etc. is sent. Here, the registered telephone number is the telephone number of the contact person for confirming the existence of the depositor.

The facsimile communication unit 14 is for realizing a predetermined facsimile communication function. The facsimile communication unit 14 is used when “facsimile” is selected as a means for confirming the existence of a depositor with respect to a designated contact. For example,
Depositor such as "This is a deposit management service. We communicated to confirm the existence of (depositor name). Please contact (registered phone number) by telephone to confirm the existence of (depositor name)." Survival confirmation facsimile message,
Send to specified contact. Facsimile modem 15
Is for realizing a facsimile modem function.

The network control device 16 is for connecting the management device SV to the public telephone network PSTN, and has an automatic transmission / reception function. The voice response device 13 and the facsimile modem 15 are connected to a public telephone line network PSTN via a network control device 16.

These CPU1, ROM2, RAM3,
Clock circuit 4, magnetic disk unit 5, Internet transmission control unit 7, display control unit 9, input control unit 12, voice response unit 13, facsimile communication unit 14, and network control unit 16.
Are respectively connected to the internal bus 17, and data exchange between these elements is mainly performed through the internal bus 17.

FIG. 3A shows an example of the management device SV.
As shown in (1), a depositor management information table in which depositor management information of each depositor using the service is registered. The depository management information includes, as shown in FIG. Depositary identification information (U
ID), 2. 2. The password used to authenticate the depositary; 3. Depositary name, 4. Depositor attributes for registering various attributes of the depositor, such as date of birth, gender, address, contact telephone number, etc .; 5. a survival flag for storing whether the depositor is alive or not; 6. An e-mail address for confirmation that registered the sending address of the e-mail for confirming the existence of the depositor, 7. Registration date and time indicating the date and time when this depositary management information was created and stored; 8. The date and time of sending the last inquiry email indicating the latest date and time when the survival confirmation email was sent, 9. The date and time of receiving the last response mail indicating the latest date and time when the reply e-mail was received from the depositor; 10. Confirmation mode representing a form for confirming the existence of the depositor 11. When the confirmation mode is “2” to be described later, a confirmation counter for storing the number of consecutive times that the existence confirmation was not performed, 12. Contact information indicating the contact information for survival confirmation, etc. It consists of deposit information on the deposited property.

There are two types of confirmation modes, mode 1 and mode 2. In mode 1, when the reply e-mail of the existence confirmation e-mail has not been received at least once, the contact confirmation is made. This is the operation mode to be performed. Mode 2 is an operation mode in which, when a reply e-mail of the existence confirmation e-mail cannot be received three times in succession, the existence confirmation is made to the contact.

The contact information includes inquiry means for confirming existence, ie, type information of "telephone", "facsimile", and "e-mail", and contact address information corresponding to the inquiry means. When the type information is "telephone", the telephone number is registered as the contact address information, and when the type information is "facsimile", the facsimile number is registered as the contact address information, and the type information is registered. Is "e-mail", an e-mail address is registered as the contact address information.

The deposit information is type information (for example, digitized information such as "text data", "still image data", and "moving image data") or "letter" or "article" which indicates what the deposit is. If the deposit information is digitized information, the digitized information is stored in the magnetic disk device 5 so that the digitized information is stored. Includes management information and destination information to be referred to for acquisition (“e-mail address” of the destination if the type information is digitized information, “address” of the destination if the type information is non-digitized information) . Such deposit information can be registered for each deposit and each destination, and can be registered for a plurality of deposits and a plurality of destinations, respectively.

FIGS. 4 and 5 show an example of processing executed by the management apparatus SV for one depositor. First, the depositor is registered for the depositor (step 10).
1). In this depositor registration, for example, information corresponding to each element of the above-mentioned depository management information is written by a depositor in a document or the like, and the contents are input by an operator of the management device SV, whereby the depositor management information is entered. And the newly formed custodian management information is added to the custodian management information table. Alternatively, for example, a web page dedicated to depositor registration is provided by the HTTP server function of the management device SV, and the input format of information corresponding to each element of the depositor management information is displayed on an input screen, and the depositor It is also possible to operate the human terminal devices TM1 to TMn to input online.

When the registration of the depositor is completed in this way, the management device SV creates an e-mail for confirming the existence of the depositor and sends it to the registered e-mail address (step 102). The sending date and time is set to the sending date and time of the last inquiry mail of the depository management information (step 103).

In this case, the depositor survival confirmation e-mail in this case has, for example, a character string of “request for confirmation of survival. (UID)” placed in its header, and “survival confirmation” in the body information. If so, please reply directly to this e-mail. "

The depositor who has received such a survival confirmation e-mail performs a reply operation on the survival confirmation e-mail according to the content of the text information. This reply operation, for example,
Use the reply function of the mail software you are using.
Usually, when this reply function is used, “R
E: It is a request mail for survival confirmation. (UID) is arranged, and an e-mail in which arbitrary contents are set in the body information is formed and returned to the management apparatus SV.

In the management information SV, a predetermined period (for example, if the e-mail holding period of the mail server is set to two weeks, two days
Until the elapse of one week, the e-mail with the character string “RE: Request for survival confirmation. (UID)” in the header information is received from the depositor's e-mail address. Check (step 104).

If the result of step 104 is YES, since the depositor is alive, the date and time of receipt of the reply mail is registered in the date and time of the last response mail in the depository management information (step 105). Then, the value of the confirmation counter is set to "0" (step 106), and the survival flag is set (step 107). Then, the period until the next depositor survival confirmation email is sent (for example,
Wait one month) (step 108), return to step 102, and send the next depositor survival confirmation e-mail.

When the reply mail cannot be received and the result of step 104 is NO, the value of the confirmation counter of the custodian management information is increased by one (step 109), and the confirmation mode is "1". It is checked whether there is (step 110). When the confirmation mode is "2" and the result of step 110 is NO, it is checked whether the value of the confirmation counter is "3" (step 111). When the result of step 111 is NO, The process proceeds to step 108 and waits until a period (for example, one month) elapses until the next depositor survival confirmation e-mail is transmitted.

When the confirmation mode is "1" and the result of step 110 is YES, or when the confirmation mode is "2" and three consecutive reply mails cannot be received. And the result of step 111 is YES
, The contact information of the depositary management information is obtained (step 112).

Next, it is determined whether or not the inquiry means for confirming the existence is "e-mail" (step 113).
If the result of step 113 is YES, for example, "This is the deposit management service. I contacted you to confirm the (depository name) 's survival. ). ", And send it to the registered contact e-mail address (step 114).

When the result of step 113 is NO, it is checked whether or not the means for inquiring about existence is "telephone" (step 115). Step 115
If the result of step (1) is YES, a call is made to the telephone number registered as the contact address (step 116).
Wait until the other party answers (NO loop of step 117). The other party responds and the result of step 117 is YE
At S, the voice response unit 13 said, "This is the deposit management service. I contacted you to confirm the survival of (depository name). About the confirmation of (depository name) 's survival, (registered phone number) Please contact us by telephone. "
8) When the response to the voice message is completed, the line is restored (step 119).

When the means for confirming existence is "facsimile" and the result of step 115 is NO, first, "this is a deposit management service.
We communicated to confirm the (depositary name) 's survival.
Please contact (Registered Phone Number) by telephone to confirm the (survivor's name). , Etc., and prepare a manuscript of a facsimile message confirming the existence of the depositor (step 12).
0), the contents of the original are converted into corresponding facsimile image information (step 121). Then, a call is made to the facsimile number of the registered contact address, and the facsimile created in step 121 transmits information by predetermined facsimile communication (step 122).

In this way, when the information for confirming the existence of the depositor is transmitted to the contact, the fact that the depositor is waiting for confirmation of the existence of the depositor is displayed and until the confirmation of the existence of the depositor is notified. Wait (step 123). When the confirmation of survival of the depositor is made and the death is confirmed (the result of step 124 is YES), the survival flag of the depositor management information of the depositor is cleared (step 125), and the deposit Acquire information (step 12
6). Confirmation of death is made by, for example, replying to a contact to a family member or a government office. In this case, the contact may be made by using the above-described electronic mail, facsimile, or telephone.

Next, it is checked whether or not the deposit information is digitized information (step 127).
If it is, an e-mail carrying the digitized information is created, and the e-mail is transmitted to the e-mail address specified as the destination (step 128). If the deposit information is non-electronic information, step 12
If the result of step 7 is NO, the manager SL of the storage company SK is referred to by referring to the management number included in the deposit information.
Then, a deposit is designated and destination information is notified (step 129). Notification of sending the deposit to the storage company SK is made by e-mail, telephone, or facsimile. Based on the information, the manager SL instructs a carrier or the like to send the deposit to the destination, and arranges the sending (step 130). If the deposit information includes information on a plurality of deposits, the processing of steps 127 to 130 is repeatedly executed for each deposit.

On the other hand, if no death is confirmed and the result of step 124 is NO, the date and time of receipt of the last response mail in the depository management information is updated according to the date and time at that time (step 131), and the confirmation counter Is set to “0” (step 132), and a survival flag is set (step 133). Then, it waits until a period (for example, one month) elapses until the next depositor survival confirmation e-mail is transmitted (step 134), and step 1
Returning to 02, the next depositor survival confirmation e-mail is transmitted.

As described above, in the present embodiment, when the depositor who has registered the depository management information transmits the e-mail confirming the existence at a predetermined period and can receive the e-mail replying to the e-mail confirming the existence. Judge that the depositary is alive. If the state in which the reply e-mail has not been received is repeated once or three times, the contact registered in advance is contacted.
Contact the depositor to confirm the survival. When the death of the depositor is confirmed as a result, the deposit deposited by the depositor is sent to the destination designated in the lifetime. That is, a message or the like of the depositor is sent to a friend or family member with whom the depositor had been close after his death.

Therefore, it is possible to satisfactorily confirm the death of the depositor without incurring any cost. In addition, since the depositor can leave a message or the like to be transmitted to the other party even when he or she died, mental salvation can be obtained. On the other hand, the person receiving the deposit receives a message or the like from the dead person, and can be surprised and impressed.

By the way, there is a case where a request arises that the depositor wants to change the e-mail address for receiving the survival confirmation e-mail. In such a case, the e-mail address can be changed using the e-mail.

In the electronic mail used in this case, first, “e-mail address change: (UID)” is added to the header.
And the body information includes a character string entitled "Update E-mail Address" and "UID: (UI
D), “PW: (password)”, and “new email address: (updated email address)”.

FIG. 6 shows an example of processing when the management apparatus SV receives such an electronic mail for updating the electronic mail address. First, when an e-mail is received (the result of step 201 is YES), the body information is analyzed (step 202), and it is checked whether or not a character string titled "E-mail address update" is included (step 203). .

If the result of step 203 is YES, it is checked whether or not "UID: (UID)" is included in the text information (step 204). This result is Y
When it becomes ES, the value of that field (UID)
Is included in the custodian management information registered in the custodian management information table (step 20).
5).

If the result of step 205 is YES, the depositor management information is obtained (step 20).
6) Verify whether the value (password) included in "PW: (password)" matches the password registered in the depository management information (step 20).
7).

If the authentication result is OK (step 20)
8 is YES), it is checked whether or not "new e-mail address: (updated e-mail address)" is included (step 209). When the result is YES, the value of the field (after the update) (Step 210), and checks whether the value is a normal e-mail address (step 21).
1). When the result is YES, the value of the e-mail address for confirmation of the depository management information is updated with the obtained value (step 212), and this processing ends.

On the other hand, if the text information does not include the character string entitled “E-mail address update” and the result of step 203 is NO,
D: (UID) ”is not included and step 20
If the result of step 205 is NO, if the value (UID) of “UID: (UID)” is not registered in the custodian management information table and the result of step 205 is NO,
In the case where the authentication using the value (password) included in “PW: (password)” has failed, the result of step 208 is NO, and the case where the updated e-mail address is not included, When the result of step 211 is NO, the process is terminated at that point.

The present invention is not limited to the above embodiment, but includes, for example, the following. (1) The system configuration shown in the above embodiment is an example, and various changes can be made so as to achieve the same operation. For example, in the above embodiment, e-mail, facsimile,
Although the telephone is used, at least one of them may be used. (2) Deposits that can be applied to various things, but have no general property value, but are important and valuable to depositors and recipients, such as messages, songs, letters, and photographs. Is a preferable application example. In particular, digitized messages, images, music, and the like can be sent to a plurality of recipients at once, which is extremely convenient. (3) In the above embodiment, the survival confirmation is performed for the depositor, but may be performed by a specific person. In addition, although the survival check is performed periodically, it is not always necessary to repeat the check if the check is repeated.

[0041]

As described above, according to the present invention,
A communication is made to confirm the existence of the depositor, and if the reply is received in the communication for confirming the existence of the depository, it is determined that the depositor is alive. In accordance with the above, final confirmation of the survivor's survival is made, and if the depositor's death is confirmed, the depositor's deposit will be given to the recipient. Has the effect of giving mental stability and satisfaction.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an example of a deposit management system according to an embodiment of the present invention.

FIG. 2 is a block diagram illustrating an example of a configuration of a management device SV.

FIG. 3 is a diagram showing an example of a custodian management information table and custodian management information.

FIG. 4 is a flowchart showing an example of processing executed by a management device SV for one depositary.

FIG. 5 is a flowchart illustrating an example of a process performed by the management device SV on one depositor.

FIG. 6 is a flowchart illustrating an example of processing when an e-mail for updating an e-mail address is received.

[Explanation of symbols]

 Reference Signs List 1 CPU 2 ROM 3 RAM 4 Clock circuit 5 Magnetic disk device 6 Internet interface circuit 7 Internet transmission control unit 8 Screen display device 9 Display control unit 10 Keyboard device 11 Screen display device 12 Input control unit 13 Voice response device 14 Facsimile communication unit 15 Facsimile modem 16 Network control device 17 Internal bus SV Management device SK Storage company SL Manager TM1 to TMn Depositary terminal device

Claims (7)

[Claims] 1. A step of repeatedly performing a survival confirmation communication to confirm the survival of a depositor; a step of performing a final survival confirmation communication when a reply cannot be received in the survival confirmation communication; Confirming the death of the depositary when the reply cannot be received in the step; when the death of the depositary is confirmed by this, the deposit deposited in advance by the depositor is designated by the depositor in advance. Custody transfer method to the recipient. 2. The deposit management method according to claim 1, wherein the existence confirmation communication is communication using at least one of an electronic mail, a facsimile, and an automatic voice response telephone. 3. Deposit management information storage means for accumulating deposit management information, which is information relating to the deposit; alive check means for repeating the existence confirmation communication with reference to the deposit management information to confirm the existence of the depositor; A final survival confirmation means for performing a final survival confirmation communication by referring to the deposit management information when a reply cannot be received in the confirmation communication; when a reply cannot be received in the final survival confirmation communication, A depositor death confirmation means for confirming death; 4. The deposit management apparatus according to claim 3, wherein the existence confirmation communication is communication using at least one of an electronic mail, a facsimile, and an automatic voice response telephone. 5. When the deposit deposited by the depositor is digitized information, this is stored in the deposit management information storage means, and the depositor death confirmation means confirms the death of the depositor. 5. The deposit management apparatus according to claim 3, further comprising a deposit transmitting means for transmitting the deposit to a recipient. 6. When the deposit deposited by the depositor is other than electronic information, storage means for storing the deposit; when the depositor's death is confirmed by the depositor death confirming means. 5. A deposit sending notification means for notifying an administrator of the storage means to send a deposit stored in the storage means to a recipient. Deposit management device. 7. A deposit management system, comprising: the deposit management device according to claim 3; a terminal for responding to the existence confirmation communication.