JP2002269333A - Work efficiency improving method in using information processing device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a confirmation method of business efficiency capable of notifying of the difference between one's own work time or work frequency and that of another person or a general value. SOLUTION: In this information processing device 1, a control means 32 discriminates the reply of a user to each question content from a reply classification table 23, houses the reply in a storage means 22 as an individual database 24, executes data logging of the start time and the finish time of a business software 25 in the individual database 24, acquires a statistically calculated value on the start time, the finish time and the using time of the business software 25 by using a statistical software 26 when data to the prescribed number or more are accumulated, and outputs the change from a past calculated value or the difference from a prescribed value inputted beforehand on time tendency or frequency tendency in the case of using the business software 25 to the user based on the content of the individual database 24 and the statistically calculated value by a personal interface software.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a technology for investigating the work efficiency of an information processing apparatus such as a personal computer.

[0002]

2. Description of the Related Art Conventionally, software for performing statistical processing for investigating office efficiency and the like has been known. In addition, startup time, end time, use time, and number of use of specific software or hardware have been known. Etc. as data,
There is known a method of performing statistical processing on the storage result and investigating office efficiency and the like.

[0003] With such software and survey methods,
Generally, the start time of the information processing apparatus, the start time of each task (use), the end time of the task (use), the power-off time, and the like are manually input to a personal computer to perform statistical processing.

By comparing this statistical processing with, for example, other statistical processing results or general values, the most frequent work or the most frequent work can be clarified. It is possible to determine whether it is necessary to reduce the number of tasks or to reduce the efficiency of the tasks.

[0005]

However, in the conventional survey method, many man-hours are required for inputting, and it is not clear how the statistical processing results are different from others. However, it was often unclear to the public how to use the results of statistical processing to improve office efficiency.

SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned problems, and provides a method for confirming office efficiency by enabling the user to know the difference between his / her own business hours and business frequency and other people or general values. The purpose is.

[0007]

According to the first aspect of the present invention, there is provided a method for improving work efficiency when an information processing apparatus is used, comprising: an input / output means, an interpersonal interface software, and a plurality of preset questions. Multiple answer categories for the content and its questions, individual databases, statistical software,
And an information processing apparatus including storage means for storing at least one piece of business software, and control means for controlling at least the input / output means and the storage means, the control means comprising: Is determined from the answer classification collection and stored in the storage means as an individual database, and the start time and end time of the business software are data logged in the individual database, and a predetermined number or more of data is stored. At the start of the commercial software, using the statistical software,
The statistical value of the end time and usage time is calculated, and the personal interface software is used to provide the user with professional software based on the contents of the personal database and the statistical value. With respect to the temporal tendency or the frequency tendency when used, a change from a past calculated value or a difference from a previously input predetermined value is output.

According to a second aspect of the present invention, in the method for improving business efficiency when the information processing apparatus according to the first aspect is used, the business software is schedule management software, and the control means is a control means. In addition to the start time and end time, statistical time software is used to calculate the start time, end time, and business constraint time for the scheduled time and business contents, and the statistically calculated values are used. Using the software, based on the contents of the personal database and the statistically calculated values, the time trend or frequency trend when the user performs the work according to the schedule is changed from the past calculated value or input in advance. And outputting a difference from the predetermined value.

According to a third aspect of the present invention, in the method for improving business efficiency when the information processing apparatus is used according to the first aspect, the business software is electronic mail software, and the control means is an electronic mail software. In addition to the start time and end time, the sending and receiving time of the e-mail and the destination using the statistical software are also used to calculate the sending time, the receiving time, and the statistically calculated values of the destination, and the interpersonal interface.・ Changes from the calculated value of the frequency tendency of each e-mail recipient to the user based on the contents of the personal database and the statistically calculated value by the software, or the difference from the predetermined value entered in advance by the software Is output.

[0010]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, a first embodiment of the present invention will be described in detail with reference to the drawings. FIG. 1 is a block diagram illustrating a configuration of the information processing apparatus according to the present embodiment.

The information processing device 1 includes a communication device 2 such as a modem.
And can communicate with the Internet, and can output a voice such as a message to a user through a speaker 19 as one of output means.
One of the microphones 20 can input a user's voice.

In the information processing apparatus 1, a central processing unit (C) is connected to a data bus 10 for transferring data.
PU) or the like; a RAM 12 as a storage means used for actual work such as programs and applications;
A communication interface 13 that is connected to the communication device and can transmit and receive data; a display device 14 such as a display as one of output devices; and a non-volatile recording device such as an optical disk device or a magnetic disk device. And a storage device 15 for storing various programs and applications, an input device 16 such as a keyboard, a clock 17 capable of outputting time information, and a voice input / output device 18 for managing input / output means such as a microphone 20 and a speaker 19. ing.

In the storage device 15, for example, a program such as a mermaid "Seaman" (trademark) or an electronic pet is stored as an interpersonal interface, and a speech recognition / speech synthesis program, a statistical processing program, and a User's individual database, data logging business hours database, previous statistical processing result record, standard (general) various statistical values, threshold value to perform statistical processing with the amount of data logging, statistical processing result A pass / fail threshold, a statistical processing result database, a task classification, a communication partner, and the like are stored.

FIG. 2 is a block diagram showing the configuration of the information processing apparatus 1 in terms of functions. Information processing device 1 shown in FIG.
Is an input / output unit 21 having an input means such as a keyboard or a microphone capable of inputting the intention of the user A and an output means such as a display or a speaker capable of transmitting a message or the like to the user A; An I / F application storage unit 22 for storing personal interface (I / F) application software capable of easily generating an individual database described later by obtaining an answer, and setting in advance for a user for creating the individual database A question content storage unit 23 for storing the generated question contents and answer examples thereof, an individual database (DB) storage unit 24 for storing the generated individual data,
E-mail software storage unit 25 for storing e-mail software for generating, transmitting, and receiving e-mail
A statistical processing software storage unit 26 for storing statistical processing software for statistically processing a data log and outputting a statistical result; a clock unit 27 for outputting year, month, day, time, and time; Every time an event such as start-up or termination, addition of a schedule, transmission / reception of an email, etc. occurs, a timestamp of the time is stored for each type of event, and a data log storage unit 28, and a result of statistical processing of the logged data , A threshold value storage unit 30 for storing a threshold value such as a standard value or a past average data as a predetermined value for determining a statistical result, and a weekly value for each day. A period value storage unit 31 for storing a period value such as a period for logging data every month or every month or an interval for performing statistical processing; / F) a control unit 32 that activates application software to ask the user a question, determines the user's answer to each question content, and stores it as an individual database in the individual DB storage unit 24; A communication unit 33 having a communication interface capable of transmitting and receiving contents to and from the Internet via the communication device 2;

The I / F application storage unit 22 includes a question content storage unit 23, an individual DB storage unit 24, an e-mail software storage unit 25, a statistical processing software storage unit 26, a clock unit 27, A log storage unit 28,
It includes a statistical result storage unit 29, a threshold value storage unit 30, and a period value storage unit 31.

FIG. 3 is a diagram showing a configuration example of the question content storage unit 23. For each question with an item number,
At least two patterns of answer candidates are prepared in advance, and one of the answer candidates is assigned to the user's answer to the question.

FIG. 4 is a diagram showing a configuration example of the individual DB storage unit 24. In the individual database 24, the answer is stored for each item number, and when an answer code is set for each answer candidate, the answer code is stored. Also, individual D
Each data in the B storage unit 24 is grouped or grouped so that the data of the user A, who is the user, and the data indicating the relationship with the work content or the communication partner can be classified. For example, the business hours are grouped according to business contents, so that the start time and the end time can be managed. Also, with respect to the communication partner, the item number of each communication partner can be grouped.

Next, the operation of the embodiment constructed as described above will be briefly described. FIG. 5 is an operation flowchart of the present embodiment. The user A starts an I / F application using the information processing device 1 and
/ F application is used to generate an individual database and the individual database is
It is stored in the storage unit 24.

When the user A activates, for example, arbitrary business software stored in the storage device 15, FIG.
Then, together with the time data output from the clock 17 or the timekeeping unit 27 in FIG. 2, the recognition code and the time data of the business software are accumulated in the data log unit 28 by the I / F application time stamp function.
Similarly, when terminating the business software, the classification code and the time data are logged (step S1).

Each time data is added to the data log section 28, it is confirmed whether or not the data amount is equal to or more than a predetermined amount (for example, 10 or more) for performing statistical processing (step S2). Is greater than or equal to a predetermined amount (step
2: YES), statistical processing is performed (step S)
4). If it is not equal to or more than the predetermined amount (step S2: NO), it is further determined whether or not the current time has passed a predetermined period (time) such as every week or every month (step S3). When a predetermined period has elapsed (step S3: Y
ES), a statistical process is performed (step S4).
When the predetermined period has not elapsed (step S3: NO)
Then, the process returns to step S1 to perform data logging.

When the result of the statistical processing in step S4 is obtained, the statistical result is compared with the threshold value read from the threshold value storage unit 30, and is equal to or larger than a threshold value such as a standard value. It is determined whether or not this is the case (step S5). If it is equal to or greater than the threshold value (step S5: YES), the result is collated with the individual data or the like in the individual DB storage unit 24 (step S6). Then, data showing the same change or fluctuation as the statistical result that is above the threshold, or
The data is associated with data indicating some variation and output by the personal interface (I / F) application software (step S7). If the statistical result is not equal to or greater than the threshold value (step S5: NO), the process returns to step S1 and data logging is performed.

It should be noted that associating data indicating the same change or fluctuation as the statistical result, or data indicating some fluctuation, does not accurately calculate the relevance, but simply extracts the possibility. Only need. Whether or not the statistical result is equal to or higher than the threshold value is classified into a range in which the normal operation fluctuates and a range in which an abnormality is considered to occur. In this case, the database collation may be performed, or the database collation may be performed using two thresholds and deviating from between the thresholds. Further, the statistical result in the above case is not limited to the statistics of a plurality of data, but may be a single data.

FIG. 6 is a diagram showing an example of an image displayed on the screen by the personal interface software. In the example of FIG. 6, for example, it is assumed that the startup time of the business software used every day is 30 minutes later than usual. In that case, the normal start-up time becomes the threshold value, and the statistical result is larger than that, so that the collation with the individual database is performed. Then, as a result, the data of the oversleep which can be considered as a possibility is obtained.
Ask, "I'm late today. Actually, you may be performing other work, but this way you can recognize that the actual work is delayed,
Mistakes can be reduced.

As described above, even if the user is not aware, the user can be alerted by the interpersonal interface software, so that his / her work can be made more efficient. Further, the interpersonal interface software may be configured so that a user's voice can be input by voice recognition and a voice output by voice synthesis can be performed.

In the above-described embodiment, the interpersonal interface software is described as being integrated with the question contents, the individual database, the mailing software, and the communication software. However, the communication link may be configured to always allow data exchange.

In the determination of the statistical result, comparison or reference with data stored in another database in advance may be performed. For example, the user's schedule and the like may be stored in a separate database in advance, and may be configured to be referred to past records or to output a result of studying a future schedule by using interpersonal interface software.

As described above, in the present embodiment, the user can be alerted to the difference from the normal time, the difference from the previous time, and the like, so that the user can be aware of the occurrence of the problem and can reduce the work efficiency. Can be changed.

[0028]

As described above, according to the present invention,
The interpersonal interface software refers to the start time, end time, elapsed time, frequency, etc., for each task or partner, and may warn the user of differences from normal times and differences from previous times. Therefore, the user can be aware of the occurrence of a problem in the business or the relationship with the partner, and can improve the efficiency of the business.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an information processing apparatus according to the present embodiment.

FIG. 2 is a block diagram illustrating a configuration of a function of the information processing apparatus of FIG. 1;

FIG. 3 is a diagram illustrating a configuration example of a question content storage unit in FIG. 2;

FIG. 4 is a diagram illustrating a configuration example of an individual database storage unit in FIG. 2;

FIG. 5 is an operation flowchart of the embodiment.

FIG. 6 is a diagram showing an example of an image displayed on a screen by interpersonal interface software.

[Explanation of symbols]

Reference Signs List 1 information processing device 2 communication device 10 data bus 11 central processing unit: CPU (control means) 12 RAM (storage means) 13 communication interface 14 display device (output means) 15 storage device (storage means) 21 input / output unit 22 interface (I / F) application storage unit 23 question contents storage unit 24 individual database (DB) storage unit 25 e-mail software storage unit 26 statistical software storage unit 27 clock unit 28 data log storage unit 29 statistical result storage unit 30 threshold Value storage unit 31 Period value storage unit

Claims (3)

[Claims] An input / output means and an interpersonal interface
Software, storage means for storing a plurality of question contents set in advance and a plurality of answer classifications for the questions, an individual database, statistical software, and at least one business software; An information processing apparatus comprising: output means and control means for controlling the storage means, wherein the control means determines a user's answer to the question content from the answer classification collection as an individual database. The start time and the end time of the business software are stored in the storage means, and data logging is performed on the individual database.When a predetermined number or more of data is accumulated, the statistical software is used. Starting time of the business software,
An end time, and a statistically calculated value for the use time are obtained, and the personal interface software is used for the user based on the contents of the personal database and the statistically calculated value. When using an information processing apparatus, a time trend or a frequency trend in the case of using business software is output as a change from a previously calculated value or a difference from a previously input predetermined value. How to improve operational efficiency. 2. The business software is software for schedule management, wherein the control means uses the statistical software for a time during a schedule and business contents in addition to a start time and an end time. Calculating a statistically calculated value for the start time, the end time, and the business constraint time, and using the personal interface software based on the contents of the personal database and the statistically calculated value. 2. The method according to claim 1, wherein a time trend or a frequency tendency when the task is performed in accordance with the schedule is output to a user as a change from a previously calculated value or a difference from a previously input predetermined value.
A method for improving work efficiency when using the information processing apparatus according to Item 1. 3. The statistical software according to claim 1, wherein the business software is e-mail software, and the control means includes a start time, an end time, an e-mail transmission / reception time, and a destination. The transmission time, the reception time, and the statistically calculated value of the other party are obtained by using the personal interface software, based on the contents of the personal database and the statistically calculated value, 2. The information processing method according to claim 1, wherein a change from a previously calculated value or a difference from a previously input predetermined value is output to the user regarding the frequency tendency of each of the e-mail recipients. A method for improving work efficiency when using equipment.