JP2002269198A - Method and system for supporting article purchase and program for article purchase support - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide the lowest purchase price (bottom value) of an article to a client. SOLUTION: In an article purchase support system 1 for supporting the article purchase of the client, this system is provided with a receipt DB 34 for storing client purchased article identification information, which is successively issued when the client utilizes a store, and computerized receipt data corresponding to a receipt R containing a purchase price thereof while relating them to the identification information of the correspondent client and a server 40 for service providing processing for finding the lowest purchase price corresponding to the client identification information and article identification information inputted from the client side through a personal computer(PC) 10ak or BS digital TV 11ak having an information display function on the basis of the computerized receipt data and transmitting the found lowest purchase price to the PC 10ak or BS digital TV 11ak of client identification information input source corresponding to the inputted article identification information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method and system for supporting purchase of goods by a customer, and a program for purchasing the goods. The present invention relates to a product purchase support method and system for supporting product purchase using a receipt including a purchase price, and a product purchase program.

[0002]

2. Description of the Related Art A purchaser who has purchased a product at a store such as a retail store, when paying a fee at a cash register or a POS terminal of the store, purchase date, purchased product identification information (product name), purchase points and purchase price. You can receive a receipt (receipt of receipt) printed with etc.
It is used to create household accounts.

[0003]

However, conventionally, the information printed out on the receipt is merely used for the proof of payment of the purchaser, etc., and the purchased product identification information printed out on the receipt is used. It did not say that important information such as purchase price and purchase price was used effectively.

[0004] The present invention has been made in view of the above-mentioned circumstances, and uses the receipt data corresponding to the receipt issued when a customer who has registered in advance at a store purchases a product. Purchase price (bottom price)
And provide customers with aggressive support for product purchases, such as the provision of a purchase price reduction service when joint purchases are made among a plurality of customers. The purpose is to improve each.

[0005]

According to a first aspect of the present invention, there is provided a merchandise purchase support system for supporting a customer's purchase of a product, the system comprising the steps of: Computerized receipt data storage means for storing digitized receipt data corresponding to the receipt including the customer purchased commodity identification information and the purchase price sequentially issued in the customer in association with the corresponding customer identification information; From the side, the minimum purchase price corresponding to the customer identification information and the product identification information input via the communication terminal having the information display function is obtained based on the electronic receipt data, and the obtained minimum purchase price is input. Minimum purchase price transmitting means for transmitting to the communication terminal of the customer identification information input source in association with the product identification information.

According to a second aspect of the present invention for achieving the above object, there is provided a product purchase support program for supporting a customer's purchase of a product, the program being stored in a computer when the customer uses the store. A process of storing the issued receipt-identified product identification information of the customer and the digitized receipt data corresponding to the receipt including the purchase price in the memory in association with the identification information of the corresponding customer; and displaying the information from the customer side. The minimum purchase price corresponding to the customer identification information and the product identification information input via the communication terminal having the function is obtained based on the electronic receipt data stored in the memory, and the obtained minimum purchase price is obtained. And transmitting to the communication terminal of the customer identification information input source in association with the input product identification information.

To achieve the above object, according to a third aspect of the present invention, there is provided a method for supporting purchase of goods by a customer using a computer, the method comprising: A step of storing the issued customer purchased product identification information and digitized receipt data corresponding to the receipt including the purchase price in association with the corresponding customer identification information; and A minimum purchase price corresponding to the identification information of the customer and the product identification information input via the communication terminal having is obtained based on the digitized receipt data, and the obtained minimum purchase price corresponds to the input product identification information. And transmitting the information to the communication terminal of the customer identification information input source.

[0008]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of a method and system for supporting product purchase and a program for supporting product purchase of the present invention will be described with reference to the accompanying drawings.

FIG. 1 is a block diagram showing a system configuration of a product purchase support system 1 according to an embodiment of the present invention.

As shown in FIG. 1, the merchandise purchase support system 1 is installed at a member store headquarters in which a service providing group for previously providing merchandise purchase support services to a customer via a response server company described later has been established. It is installed at the member store headquarters system 2 which is a computer system and at each store (member store) which has joined the above group, and a communication line 3 (telephone line, dedicated line, Internet, etc.) is connected to the member store headquarters system 2. The system includes member store systems 4a1 to 4an, which are computer systems that can communicate with each other.

The member store system 4a1-4an
When a purchaser including a customer in a corresponding store purchases a product, a receipt including the store identification information (store code), the customer purchased product identification information (product code), the number of purchases, the purchase amount, and the purchase date is provided. The function to issue and the data corresponding to the issued receipt (store code, customer purchased product code, number of purchases, purchase price and date of purchase) are digitized, and the member store headquarters system 2 as receipt data
Has a function of transmitting data via the communication line 3.

The product purchase support system 1 includes a plurality of customers F1 to F
m, a product purchase support service providing system 5 which is a computer system constructed by a service provider for providing a product purchase support service, and a communication line installed in homes of a plurality of customers F1 to Fm. And communication systems 6a1 to 6am that can communicate with each other.

In the present embodiment, each of the communication systems 6a1 to 6am is a personal computer (hereinafter, referred to as a communication terminal) installed in the home of a corresponding customer F1 to Fm.
10a1 to 10am) and a BS digital TV 11 as a communication terminal installed for the home.
a1 to 11am. PC and BS
Only one of the digital TVs is required.

As a service provider, for example, an Internet service provider that provides an Internet connection service to each customer's PC,
By performing interactive communication via the communication line 3 to each customer's BS digital TV using data broadcasting in a BS digital broadcast broadcasted from a broadcasting station (not shown), A response service provider capable of providing various services provides a product purchase support service to each customer in addition to the main service.

That is, the member store system 4a1-4
an is a unique receipt N for the purchaser who purchased the product V (received the product V and paid the corresponding fee).
o. , A function of issuing a receipt R to which each customer F1 to Fm carries a unique customer No. From the customer card C as a storage medium in which the customer No. in the customer card C is stored. And the function of reading out the receipt No. corresponding to the issued receipt R. The POS terminal 16 has a function of transmitting receipt data including the following to the affiliated store headquarters system 2 via the communication device 15 for interfacing with the communication line 3.

Further, the member store headquarters system 2 converts the receipt data transmitted from the POS terminal 16 of each of the member store store systems 4a1 to 4an via the communication line 3 into a communication interface for communication interface processing with respect to the communication line 3. / F
A server 21 having a function of performing data management at the point of sale for each product (code) received through the server 20, an external memory (for example, a hard disk drive or the like) 22 as a large-capacity storage medium, / F20, server 21
And a network 23 for connecting the external memory 22 so that they can communicate with each other.

The external memory 22 stores a sales DB 3 for storing and managing sales for each member store (for each member store code).
0, the member store DB 31 storing unique information such as the address and communication address of each member store, the names and customer IDs of the customers F1 to Fm that have been contracted in advance, and the home address to which the customers F1 to Fm belong. , Each communication system 6 installed in the home
a1... communication address information (communication address information of the PC 10a1.
V11a1... Communication address information via the communication line 3), a customer DB 32 storing discount rate data that changes according to the customer's product purchase degree corresponding to the customer ID,
Product information for each member store and each product code (product name,
A product DB 33 for storing the current selling price of the product and discount information) in an addable / updateable manner; Receipt DB 34 that stores digitized receipt data for each customer ID
And a community DB 35 that stores customer IDs of a plurality of customers registered as a community for joint purchase at the time of contract with each of the customers F1 to Fm in association with each other, and a minimum purchase price for each customer ID and each product identification information. Are stored respectively.

Further, the merchandise purchase support service providing system 5 includes a service providing processing server 40 that operates based on the program P, and a communication I / O for the communication interface processing with respect to the communication line 3 of the service providing server 40.
F41, an external memory (for example, a hard disk drive or the like) 42 as a large-capacity storage medium, a service providing processing server 40, a communication I / F 41, and an external memory 4.
And a network 43 for connecting the two to each other so as to be able to communicate with each other.

The external memory 42 stores a customer DB 32 and a community DB 35 for storing customer data and community data downloaded from the server 21 at the time of contract (initial / change), respectively. Sales DB30, product DB3 for accumulating and storing updated sales data, updated product data, digitized receipt data, and bottom price data sequentially downloaded from a predetermined timing
3. The receipt DB 34 and the bottom price DB 36 are respectively updated and stored.

Further, the external memory 42 stores a customer DB 3
PC for each customer ID extracted from 2 or (and)
An address DB 43 for storing communication address information of the BS digital TV is stored.

The information providing server 40 stores a screen DB 45 for storing screen data (for example, a Web page when the communication line 3 is the Internet) that can be browsed and input by a PC or / and a BS digital TV. Have.

On the other hand, the communication systems 6a1 to 6am include a browsing program (for example, a Web browser in the case of a Web page) capable of browsing screen data stored in the screen DB 45 and a household account book creating program (an application program). Built-in PC (computer body,
Memory, input unit 50, display 51, etc.) 10a
1 to 10 an and a BS digital broadcast program broadcasted from a broadcast station (not shown) are tuned and received according to the operation of a remote controller described later, and the program contents (video and audio) are transmitted via the display 52 and the speaker. Digital TV 11a1-11an for displaying and outputting
And each of the BS digital TVs 11a1 to 11a
n is a controller having a built-in browsing program capable of browsing the screen data stored in the screen DB 45 therein, and display components on the screen (content) displayed on the display 52 by the interlocking operation with the controller. A remote controller (remote controller) 53 having a GUI function capable of designating (clicking on) the display components and inputting character data in the display components by operating the cursor by moving the cursor. I have.

Further, the communication systems 6a1 to 6am
C10a1-10am and BS digital TV11a1
A communication I / F 55 for processing a communication interface with respect to the communication lines 3 to 11am, an external memory (for example, a hard disk drive or the like) 56 as a large-capacity storage medium,
PC10a1-10am, BS digital TV11a1-
11am, a communication I / F 55, and a network 57 for connecting the external memory 56 so that they can communicate with each other.

Next, the overall operation of this embodiment will be described.

When a predetermined customer Fk (1 ≦ k ≦ m) purchases a product V at a predetermined member store 4at (1 ≦ t ≦ n), the customer Fk sends a request to an operator of a predetermined POS terminal 16. The customer card C is handed over, and the customer ID of the customer card C is collected through the processing of the POS terminal 16 by the scanner or key input of the operator.

Next, the customer Fk receives the operator and P
When the user purchases a product (receives the product V and pays for the price) via the OS terminal 16, the operator operates the POS terminal 16 to purchase the purchased product code, the purchased product name, the number of purchased items, and the purchase price for each purchased product code. A receipt printed with (per purchase) is issued from the POS terminal 16 (step S1).

At this time, the POS terminal 16 digitizes the information corresponding to the receipt and associates the information with the customer ID as digitized receipt data to the server 21 of the member store headquarters system 2 via the communication device 15 and the communication line 3. Transmit (step S2).

The server 21 of the member store headquarters system 2 accumulates and stores the digitized receipt data associated with the transmitted customer ID in the receipt DB 34 (step S).
3) Based on the receipt data, the sales DB 30 is updated based on the sales data corresponding to the purchased product code (step S4).

As described above, each time the receipt is issued (when the digitized receipt data is received), the receipt DB 34 stores the digitized receipt data corresponding to the issued receipt in the customer DB.
The sales DB 30 is sequentially stored in a state of being associated with D, and the sales DB 30 is updated each time.

On the other hand, the server 21 obtains the customer ID and the minimum purchase price for each product code corresponding to the receipt data stored in the receipt DB 34 in accordance with the storage timing of the received electronic receipt data in the receipt DB 34. (Step S5) The updated minimum purchase price is updated and stored in the bottom price DB 36 for each customer ID and product code (Step S6).

For example, the server 21 stores the receipt DB 34
Refer to the purchase price history for each product code stored in
If the purchase price of the product code corresponding to the newly stored receipt data is lower than the past purchase price of the corresponding product code, purchase the lowest purchase price of the product code corresponding to the receipt data. The price (bottom price) is updated and stored in the bottom price DB 36.

Next, the server 21 receives the electronic receipt data in accordance with the electronic receipt data reception / storage timing and the minimum purchase price update storage timing, and the customer ID updated in accordance with the received electronic receipt data.
And the sales data corresponding to the product code, and the bottom value data corresponding to the customer ID and the product code updated according to the received electronic receipt data to the product purchase support service providing system 5 via the communication line 3 ( Step S7).

At this time, the server 40 of the merchandise purchase support service providing system 5 transmits the received electronic receipt data, the customer ID updated according to the received electronic receipt data, and the sales data corresponding to the merchandise code. And, the bottom value data corresponding to the customer ID and the product code updated according to the received electronic receipt data is updated and stored in the corresponding receipt DB 34, sales DB 30, and bottom price DB 36 (step S8).

As a result, the receipt DB 34, the sales DB 30, and the bottom D of the product purchase support service providing system 5
In B36, each time the member stores 4a1 to 4an transmit digitized receipt data to the headquarters system 2 in response to the customer's purchase of a product (issue of a receipt), the latest digitized receipt is executed each time the above-described processing is executed. The data, sales data, and bottom price data are updated and stored.

On the other hand, at the time of contract with the headquarters system 2, the customer Fk has applied for a community together with another customer Fk + 1, and the community DB 35 of the headquarters system 2
And the community DB 35 of the service providing system 5
Include, as communities, customer Fk and customer Fk +
1 are registered in association with each other.

At this time, the customer Fk decides that any of the member stores 4
In a1 to 4an, if it is desired to confirm the bottom price of a product that has been purchased in the past with reference to the receipt R, P
C10ak input unit 50 or BS digital TV11
By operating the remote control 53 of the ak (hereinafter, the case of operating the input unit 50 of the PC 10ak), a download request of the login screen I1 is transmitted to the server 40 of the service providing system 5, and the server 40 stores the request in the screen DB 45. A login screen (screen data) I1 is created based on the created screen data, and the created login screen I1 is displayed on the PC1.
Download to 0ak.

The PC 10ak displays the downloaded login screen (screen) I1 on the display 51.

FIG. 3 is a view showing a login screen I1. The login screen I1 includes a customer ID and a receipt N.
o. And an area AR1 for designating and inputting an information delivery destination (receiving destination, TV, or PC), a command for returning to the previous screen, and a command for inputting a transmission command of data designated and input in the designation input area AR1 to the PC 10ak. An area AR2 and a guide area G for displaying operation guide information (character information and “login authentication” lighting) for the customer Fk are displayed.

The customer Fk operates the input section 50 to enter his / her customer ID and receipt number. And information destination (1:
PC) in the designated input area AR1 (FIG. 4,
Step S10) Click "Data transmission" in the command area AR2.

The PC 10ak responds to the click by clicking on the customer ID and receipt No. designated and input. Then, data including the information receiving destination designation information is transmitted to the server 40 (step S11).

The server 40 authenticates the customer ID via the customer DB 32 in accordance with the transmitted data. As a result, when it is confirmed that the user is a member, the server 40 refers to the receipt DB 34 and No. , And generates receipt data (receipt screen; screen data) I2 for browsing based on the extracted receipt data (step S12), and generates an address DB3.
Referring to FIG. 7, the communication address of the information receiving terminal (PC 10ak) is read, and the created receipt screen data I2 for the communication address is downloaded to PC 10ak (step S13).

The PC 10ak receives the downloaded receipt screen (screen) I2 and displays the received receipt screen (screen) I2.
1 (step S14).

FIG. 5 is a view showing a receipt screen I2. The receipt information display area A of the receipt screen I2 is shown in FIG.
R3 displays receipt information (purchase date, purchased merchandise, purchase price, purchase points, etc.) based on the receipt data. Further, the receipt screen I2 displays a command displayed in the previous command area AR2. In addition, a command area AR4 for inputting a data capture command to the PC 10ak and an operation guide information (character information and "receipt of product selection") guide area G are displayed.

The customer Fk operates the input unit 50 to select, from a plurality of products displayed in the receipt information display area AR3, a product for which one wishes to view the purchase history including his / her minimum purchase price (step). S15), command area A
Click “Data transmission” of R2.

In response to the click, the PC 10ak transmits data representing a purchase history browsing request (download request) of the specified product (product code) to the server 40 (step S16).

The server 40 refers to the receipt DB 34 in accordance with the transmitted data and extracts data such as the past purchase member store, purchase date, purchase price, and purchase points of the corresponding product code. Then, the lowest purchase price data (bottom price data B) of the product code is extracted with reference to the bottom price DB 36, and the purchase history data H is created based on the extracted data (step S17).

Further, the server 40 refers to the product DB 33 as the process of step S17, and refers to the product DB 33, the member store during sale currently discounting the product of the corresponding product code and the product similar to the product, and the discount amount. , And based on the minimum purchase price of the customer Fk and the extracted discount amount of the merchant during sale, purchaseable price data for the customer Fk at the merchant at sale of the designated product and similar products is created, and the customer DB 32 is referred to. Then, the discount rate data of the customer Fk corresponding to the customer ID and the discount rate data of the customer Fk + 1 forming the same community as the customer Fk are extracted, respectively.
Based on k minimum purchase price and discount rate data, purchase price data is created for each community.

Then, the server 40 stores the created customer Fk
Based on the purchase history data, purchase price, and community unit purchase price data, screen data (purchase history / article designation screen; screen data) I3 for browsing purchase history introduction and sale information browsing is created.

Next, the server 40 checks the address DB 37
, The communication address of the information receiving terminal (PC 10ak) is read, and the created purchase history introduction and sale information browsing screen data I3 for the communication address is downloaded to PC 10ak (step S1).
8).

The PC 10ak is a screen (screen) for introducing the purchased purchase history and browsing the sale information.
I3 is received and displayed on the display 51 (step S19).

FIG. 6 is a view showing a purchase history introduction screen and sale information browsing screen I3. In the purchase history information display area AR5 of this screen I3, the purchase including the lowest purchase price of the product designated by the customer Fk is shown. History information is displayed,
Further, in the sale information display area AR6 of the screen I3,
Minimum purchase price information of designated products and similar products of customer Fk, available price information of designated products and similar products for customer Fk at participating merchants, and available price information of designated products and similar products purchased in community units Are displayed respectively.

Further, in addition to the screen operation commands “return” and “data transmission”, the purchase history introduction and sale information browsing screens I3, as well as the desired purchase data of the designated commodity ｛selection designation of the designated commodity or similar commodity A purchase desired designation area AR7 for designating and inputting data, purchase quantity data, purchase designation data in community units (community: 0 → single purchase / community: 1 → community unit purchase), etc. is displayed.

The customer Fk purchases purchase history information and sale information displayed on the purchase history introduction and sale information browsing screen I3 (minimum purchase price information of the specified product and similar products, the specified product for the customer Fk in the participating merchant store). While viewing the purchase price information of the designated product and similar products, and the purchase price information when the designated product and similar products are purchased in a community unit),
The PC 10ak stores in the internal memory the purchase-desired designated product, the quantity, and the purchase-desired designation data indicating the presence or absence of the purchase in the community unit. (Step S20).

Next, the PC 10ak determines whether or not the designation of the product desired to be purchased by the customer Fk has been completed (step S2).
1) If the customer Fk clicks on “data transmission” in the command area AR2, it is determined that the designation of the product to be purchased has been completed (step S21 → YES), and step S21 is performed.
Then, the process proceeds to step S22.

On the other hand, if the customer Fk wants to specify the product desired to be purchased again, the customer Fk clicks "return" in the command area AR2, and as a result, the PC 1
By the processing of 0ak, the receipt information display screen I2 is displayed on the display 51 again.

Therefore, the customer Fk again enters the input unit 50
Is operated to specify a product, the processes in steps S15 to S20 described above are performed, and the purchase request designation data for another product is stored in the PC 10ak.

The customer Fk who has completed the purchase request designation processing for all the commodities receives "data transmission" in the purchase request designation area AR7.
Click.

The PC 10ak transmits the purchase designation data to the server 40 in response to the click (step S2).
2).

The server 40 receives the transmitted desired purchase designation data, and determines whether or not the purchase request from the customer Fk is a purchase purchase in a community unit according to the received desired purchase designation data ( Step S23).

Now, it is not a community unit but a customer Fk
If you would like to buy a single (Community:
0), the determination in step S23 is NO, and the server 40
Creates the result data (result screen data) I4 including the designated product and its purchaseable price based on the received single purchase request designation data (step S24), and
Referring to B37, information receiving terminal (PC 10ak)
Read the communication address of the
The created result screen data I4 is downloaded to the PC 10ak (step S25).

The PC 10ak receives the downloaded result screen data (screen) I4 and displays it on the display 51 (step S26).

As a result, as shown in FIG.
Can view and confirm the lowest price that each merchant can provide the specified product including the minimum purchase price and sale price of the product specified by itself.

On the other hand, the server 40 stores the customer I in the result data.
The purchase request reception data with D added is transmitted to the POS terminals 16 of the member store system 4a1 to 4an of each member store (step S27). At this time, the POS terminal 16 of each of the member store systems 4a1 to 4an receives the purchase request reception data by its reception function (W1 shown in FIG. 1), and purchases the purchase request product associated with the customer ID and the purchase request. Register the reception data including the possible price.

Then, when the customer Fk carries the customer card C and goes to a predetermined member store 4at and purchases a designated product at the member store 4at, the customer Fk receives a predetermined POS.
Hand the customer card C of the terminal 16 to the operator.

At this time, the POS terminal 16 executes the collation function W2 based on the customer ID entered by the operator's scanner or key input, and stores the customer ID stored in the customer card C and the registered reception data. The customer ID included is collated, and if they match, the purchase price of the designated product of the customer Fk is set to the purchaseable price included in the reception data, and a charge calculation (receipt issuance) process is performed.

As a result, the customer Fk can purchase a product at the lowest purchase price in the past purchase history.

On the other hand, if it is a community unit purchase request (community: 1), the determination in step S23 is YES, and the server 40 displays the community purchase guidance screen including the received community unit purchase request designation data. (Screen data) I5 is created, and the past purchase of the corresponding product code in the other customers Fk + 1 of the members constituting the community with the customer Fk by referring to the receipt DB 34 based on the purchase request designation data. Data such as the member store, purchase date, purchase price and purchase points are extracted, and then the lowest purchase price data (bottom price data B) of the product code is extracted with reference to the bottom price DB 36, and the extracted data is extracted. The purchase history data H is created based on the purchase history data (step S28).

Next, the server 40 creates screen data I6 for browsing purchase history introduction and community purchase information browsing based on the purchase history data H and the community unit purchaseable price data as the process of step S28.

The server 40 stores the address DB 37
, The communication address of the information receiving terminal (PC 10ak) of the customer Fk + 1, which is a member of the community, is read, and the community purchase guidance screen I5 and the purchase history created in advance for the communication address are read. Screen data I6 for introduction and community purchase information browsing
Are linked to each other and downloaded to the PC 10ak + 1 (step S29).

The PC 10ak + 1 receives and downloads the downloaded community purchase guidance screen (screen) I5 and the purchase history introduction and community purchase information browsing screen data (screen) I6, and stores them in the memory. The purchase guidance screen (screen) I5 is displayed on the display 51 (step S30).

FIG. 8 shows a community purchase guidance screen I5.
FIG. 14 is a diagram showing a community purchase guidance screen I6.
Contains customer ID and information delivery destination (reception destination, TV, o
An area AR8 for designating and inputting rPC), a command for returning to the previous screen, and a transmission command for data designated and input in the designation input area AR8 are transmitted to the PC 10ak +.
1 and a command area AR9 for inputting to the customer Fk.
And a guide area G for displaying operation guide information (character information) corresponding to.

The customer Fk + 1 operates the input unit 50 to
Designate and enter your customer ID and information delivery destination (1: PC) in the designated input area AR8, and enter the command area AR
9 Click “Data transmission”.

The PC 10ak + 1 responds to the click by
The screen data I6 for purchasing history introduction and community purchase information browsing linked to the community purchase guidance screen I5 is read from the memory and displayed on the display 51 (step S31).

FIG. 9 is a view showing a purchase history introduction screen and community purchase information browsing screen I6.
In the purchase history information display area AR10 of No. 6, the customer Fk +
The purchase history information including the lowest purchase price of the designated product for community purchase is displayed. Further, in the community purchase information display area AR11 of the screen I6, the customer F is displayed.
k + 1 minimum purchase price information of the desired purchase designated product and purchaseable price information when the purchase desired designated product is purchased in units of community (the discount rate is based on the discount rate data of each customer constituting the community registered in the customer DB 32). (Set in the community DB 35 based on the rank data of the community that is changed based on this).

Furthermore, in addition to the screen operation commands “return” and “data transmission”, the purchase request data (purchase quantity data, etc.) of the designated product is specified on the purchase history introduction screen and community purchase information browsing screen I6. A purchase request designation area AR12 for inputting is displayed.

The customer Fk + 1 displays the purchase history information and the community purchase information (designated product, its minimum purchase price information, and the available purchase price information in community units) displayed on the purchase history introduction and community purchase information browsing screen I6. While browsing, determine whether or not to order purchase by community unit. If ordering by community unit, enter the desired number of purchases “x (x is an integer of 1 or more)” in the “quantity specification field”. On the other hand, when the purchase is not ordered in units of communities, "0" is entered in the "quantity specification column" and "data transmission" in the purchase desired specification area AR12 is performed.
Is clicked (step S32).

The PC 10ak determines whether or not “x” has been input in the “quantity specification field” in response to the click. If “x” has been input in the “quantity specification field”, the PC 10ak determines the number of orders. The purchase request designation data including the purchase request designation product including the purchase request designation in community units is transmitted to the server 40 (step S3).
3).

At this time, the server 40 determines in step S24
In step S25, result data (community purchase result screen data) I7 including a designated product to be purchased in a community unit and a purchaseable price thereof is created. As a process in step S25, referring to the address DB 37, all data belonging to the community are created. The communication address of the information receiving terminal (PC10ak, PCak + 1) of the member (customer Fk, Fk + 1) of the member is read, and the created community purchase result screen data I7 is written to the PC10ak,
Download to PC10ak + 1.

Each of the PCs 10ak and 10ak + 1 receives the downloaded result screen data (screen) I7 and displays it on the display 51 (step S3).
4).

As a result, as shown in FIG.
And the customer Fk + 1 can browse and confirm the minimum purchase price and the community unit purchase price of the designated product for community purchase.

Further, the server 40 adds the customers Fk, Fk constituting the community to the community purchase result data.
The community purchase request reception data to which the +1 customer ID has been added is added to the member store system 4a1-4 of each member store.
to the POS terminal 16 (step S3).
5. At this time, the POS terminal 16 of each of the member store systems 4a1 to 4an receives the community purchase request reception data by the reception function W1, and receives the customer ID.
The reception data including the community purchase desired designated product and its purchaseable price associated with is registered.

As a result, similarly to the case of the single purchase, each of the customers Fk and Fk + 1 belonging to the community, at the predetermined member store 4at,
You can purchase at a community purchase price that is even lower than your own minimum purchase price.

As described above, according to the present embodiment,
Based on the receipt data corresponding to the receipt issued when each registered customer purchases a product at the store, the purchase history including the minimum purchase price of each product of each customer can be obtained. , Information representing the minimum purchase price (bottom price) for each product can be provided.

Therefore, the customer can check the minimum purchase price (bottom price) of the product purchased by himself / herself, and can always purchase each product at its own minimum purchase price.

In particular, according to this embodiment, when purchasing a product in units of a community constructed between a plurality of customers,
Based on the receipt data corresponding to the above-mentioned receipt, the purchaseable price per community is calculated based on the rank data set according to the product purchase information of the members (customers) constituting the community. It can be set cheaper than the price.

Therefore, each customer can purchase a product at a price lower than the customer's own minimum purchase price.

Further, since the above-mentioned minimum purchase price browsing process, operation for requesting purchase in community units, and the like can be performed on, for example, the screen of a home PC, the bottom price of the product to be purchased can be confirmed by a very easy operation. be able to.

Further, at each member store, the customer can be taken into the member store by providing the above-mentioned product purchase support service for lowering the product purchase price to the customer. And because we can provide you with merchant sales information in a way that relates to your customers ’minimum purchase prices,
For the customer, it is possible for the customer to feel the value of purchasing the product in a concrete manner, and it is possible to further improve customer satisfaction.

Note that the reception number is included in the result data including the desired product designated by the customer and the purchaseable price thereof. 7 can be displayed on the display of the PC in FIGS. 7 and 10. In this case,
The customer receives the reception number. By simply presenting, a product can be purchased at a purchaseable price.

In this embodiment, the information display terminal is set to P
Although C is set, it may be a BS digital TV or another communication terminal (including a mobile terminal).

Then, in the present embodiment, in the process of step S5, a product to be taken into the household account book is selected and designated, and "data import" in the command area AR2 is clicked. Is server 4
0, and the customer's PC can automatically create the household account book by importing the household account data M into the household account book creation application.

[0092]

As described above, according to the merchandise purchase support method and system and the merchandise purchase support program of the present invention, the receipt data corresponding to the receipt issued when the customer purchases the merchandise at the store. , The purchase history including the lowest purchase price of each product of the customer can be obtained, so that the customer can be provided with information indicating the lowest purchase price (bottom price) of each product.

Therefore, the customer can check the minimum purchase price (bottom price) of the product purchased by himself / herself, and can always purchase each product at its own minimum purchase price.

Further, according to the present invention, when purchasing a product in a unit of a community to which a plurality of customers belong, a purchaseable price in a unit of a community is determined based on the receipt data corresponding to the receipt. The price can be set lower than the minimum purchase price, and each customer can purchase the product at a price lower than the customer's own minimum purchase price.

As a result, it is possible to greatly improve the customer's satisfaction with the purchase of the product, and it is also possible for the product provider to enclose the customer.

[Brief description of the drawings]

FIG. 1 is a diagram showing a system configuration of a product purchase support system according to an embodiment of the present invention.

FIG. 2 is a schematic flowchart showing an example of processing of the product purchase support system according to the embodiment of the present invention.

FIG. 3 is a view showing a login screen displayed on a display.

FIG. 4 is a schematic flowchart showing an example of a process of the product purchase support system according to the embodiment of the present invention.

FIG. 5 is a view showing a receipt information display screen displayed on a display.

FIG. 6 is a diagram showing a purchase history introduction screen and sale information browsing screen displayed on a display.

FIG. 7 is a diagram showing a single purchase result notification screen displayed on a display.

FIG. 8 is a view showing a community purchase guidance screen displayed on a display.

FIG. 9 is a view showing a purchase history introduction screen and a community purchase information browsing screen displayed on a display.

FIG. 10 is a view showing a community purchase result notification screen displayed on a display.

[Explanation of symbols]

 1 merchandise purchase support system 2 member store headquarters system 3 communication circuit 4a1-4an member store system 5 merchandise purchase support service providing system 6a1-6am communication system 10a1-10am PC 11a1-11am BS digital TV 15 communication device 16 POS terminal 20 communication I / F 21 server 30 sales DB 31 member store DB 32 customer DB 33 commodity DB 34 receipt DB 35 community DB 36 bottom price DB 37 address DB 40 service provision processing server 41 communication I / F 45 screen DB 53 remote control 55 communication I / FB Bottom price data C Customer card F1 to Fm Customer H Purchase history P Program R Receipt V Merchandise W1 Receiving function W2 Matching function

 ──────────────────────────────────────────────────続 き Continued on the front page (72) Inventor Kazuhiko Kanno 1-1-1, Shibaura, Minato-ku, Tokyo Inside Toshiba Corporation Head Office (72) Inventor Yuki Nozawa 1-1-1, Shibaura, Minato-ku, Tokyo Stock 3F042 CD04 CE03 CE07 EA01 EA07

Claims (10)

[Claims] 1. A merchandise purchase support system for assisting a customer in purchasing merchandise, wherein the computerization corresponds to a receipt including the customer's purchased merchandise identification information sequentially issued when the customer uses the store and the purchase price. Electronic receipt data storage means for storing the received receipt data in association with the corresponding customer identification information, and the customer identification information and product identification inputted from the customer side via a communication terminal having an information display function A minimum purchase price corresponding to the information is obtained based on the electronic receipt data, and the obtained minimum purchase price is transmitted to the customer identification information input source communication terminal in association with the input product identification information. A product purchase support system comprising transmission means. 2. The merchandise purchase support system according to claim 1, wherein the minimum purchase price transmitting means includes a past purchase price including a minimum purchase price of a product corresponding to the input customer identification information and the product identification information. Means for transmitting, to the communication terminal of the customer identification information input source, information for requesting purchase of a product corresponding to the history information and the product identification information as purchase request data that can be browsed and input with the communication terminal. A means for receiving purchase request information of a product corresponding to the product identification information input and transmitted via the communication terminal based on the purchase request data; Means for sending purchase request reception information including the customer identification information, the product identification information of the corresponding product, and the minimum purchase price thereof to the store; Purchases support system comprising the means for transmitting a purchase request result notification information including a low purchase price to the desired purchase source communication terminal. 3. The merchandise purchase system according to claim 1, wherein said digitized receipt data includes identification information of a corresponding receipt, and said minimum purchase price transmitting means is transmitted from said communication terminal. Based on customer identification information and receipt identification information,
The purchased product identification information and the purchase price corresponding to the customer identification information and the receipt identification information are read from the electronic receipt data storage means, and the purchased product identification information corresponding to the read receipt identification information, the purchase price information and the purchase price are read. Means for transmitting specification information for specifying product identification information to the communication terminal of the customer identification information input source as receipt data that can be browsed and input by the communication terminal, and according to the receipt data from the communication terminal. In accordance with the product identification information designation information specified and transmitted from the communication terminal, based on the electronic receipt data corresponding to the customer identification information stored in the electronic receipt data storage means, Means for extracting the minimum purchase price of the corresponding product; and Purchases support system is characterized in that a means for transmitting in association with another information to the customer identification information inputting source communication terminal. 4. The merchandise purchase support system according to claim 1, further comprising community storage means for storing customer identification information of each of a plurality of customers as a community in association with each other, and wherein said minimum purchase price transmission means includes: The past customer purchase price history information including the minimum purchase price of the product corresponding to the input customer identification information and the product identification information, and the information for wishing to purchase the product corresponding to the product identification information in the community unit, Means for transmitting to the communication terminal of the customer identification information input source as purchase request data that can be browsed and information input by the communication terminal, and from the communication terminal of the first customer among the plurality of customers via the purchase request data Means for receiving product purchase request information corresponding to the product identification information input and transmitted in units of communities by Based on the received purchase desire information, the community storage means is referred to, the customer identification information of another customer belonging to the same community as the customer identification information of the first customer is read, and the stored electronic receipt data is read. Means for extracting the minimum purchase price of the desired product for each other customer identification information, and the extracted minimum purchase price of the desired product and community purchase discounted by a predetermined discount rate from the minimum purchase price. price,
The purchase request information including the product identification information of the purchase desired product and the information indicating the purchase request of the purchase desired product in a community unit is used as the community purchase request data that can be browsed and input by the communication terminal. Means for transmitting to the communication terminal corresponding to the customer identification information of the customer, and receiving the purchase request information of the community unit input and transmitted from the communication terminal of the other customer via the data for requesting community purchase And a community including the customer identification information of the first customer and other customers belonging to the corresponding community, the product identification information of the product desired to be purchased, and the community purchase price based on the received community-based purchase request information. Means for sending unit purchase request reception information to the store, and product identification information of the product desired for purchase And product purchase support system characterized by the community unit purchase request result notification information and means for transmitting each to the communication terminal corresponding to the first customer and other customers, including the community purchase price. 5. The merchandise purchase support system according to claim 2, wherein the customer has a portable storage medium for storing his / her own customer identification information, and the store corresponds to the receipt issuance. A terminal that collects the electronic receipt data to be provided and provides the electronic receipt data to the electronic receipt data storage means. The terminal has a function of receiving the purchase request reception information and storing it in its own terminal and the portable type. When a customer who carries a storage medium visits the store, a function of collating customer identification information stored in the portable storage medium with customer identification information stored in the terminal is provided. And a product corresponding to the purchase request reception information is sold to the customer at the minimum purchase price. 6. The product purchase support system according to claim 3, wherein a rank of each customer is stored in an updatable manner in association with customer identification information based on a product purchase history of each customer constituting the community. A sale price information storage unit that stores sale price information of a plurality of products handled in the store for each rank of the customer; and the minimum purchase price information transmission unit corresponds to the product identification information. The sale price information corresponding to the rank of the customer identification information in the product and the sale price information corresponding to the rank of the customer identification information in the product similar to the product corresponding to the product identification information are read from the sale price information storage unit, and are extracted. In addition to the minimum purchase price, read out the sale price information of the same product and the sale price of similar products Purchases support system characterized in that it comprises a means for information, and transmits in association with each product identification information to the customer identification information inputting source communication terminal. 7. A product purchase support system for supporting product purchases of a plurality of customers, the purchased product identification information of each of the plurality of customers and the purchase issued when the plurality of customers use the store. Electronic receipt data storage means for storing electronic receipt data corresponding to the receipt including the price in association with the corresponding customer identification information, and storing the customer identification information of each of the plurality of customers as a community in association with each other Community storage means; discount information storage means for storing a discount rate set so as to be changeable for the community; and input from at least one of a plurality of customers belonging to the same community via the communication terminal. The stored electronic receipt data is stored on the basis of the customer identification information and the product identification information. Means for obtaining a minimum purchase price of a product corresponding to the input customer identification information and the product identification information, and a community calculated using the determined minimum purchase price, and the minimum purchase price and a discount rate corresponding to the community. Means for associating minimum purchase price information including a unit minimum purchase price with the input product identification information and transmitting the information to communication terminals of all customers belonging to the corresponding community. 8. The commodity purchase system according to claim 4, wherein a rank of each customer is stored in an updatable manner in association with customer identification information based on a commodity purchase history of each customer constituting the community. A merchandise purchasing system comprising a rank storage unit, wherein the discount rate is configured to be changed according to current rank information of a corresponding customer stored in the rank storage unit. 9. A merchandise purchase support program for supporting a customer's purchase of a merchandise, the computer corresponding to a receipt including the customer's purchased merchandise identification information and the purchase price issued when the customer uses the store. Storing the digitized receipt data in a memory in association with the corresponding customer identification information; and identifying the customer identification information and product identification input from the customer side via a communication terminal having an information display function. A minimum purchase price corresponding to the information is obtained based on the electronic receipt data stored in the memory, and the obtained minimum purchase price is associated with the input product identification information, and the communication terminal of the customer identification information input source is used. And a process for transmitting the information to a product purchase support program. 10. A product purchase support method for supporting customer purchase of a product using a computer, comprising: receiving a customer purchase product identification information sequentially issued when the customer uses the store; Storing the corresponding digitized receipt data in association with the corresponding customer identification information, and the customer identification information and product identification information input from the customer side via a communication terminal having an information display function And transmitting the determined minimum purchase price to the customer identification information input source communication terminal in association with the input product identification information. A product purchase support method characterized by the following.