JP2002268972A - Information access support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an information access support system by which a load to a system is small and maintenance is easy. SOLUTION: In the information access support system, the URL information of a site including information which is desired to access from the terminal 3 of a user and identification information for specifying a page including desired information on this site are transmitted to a server 1 through a communication network 6. The server 1 is provided with a URL conversion DB 22 for relating and storing URL information and specification information for generating URL information for accessing information on the site. Then, based on the URL information of a received site, the server 1 retrieves the DB 22 and obtains related specification information. Furthermore, the server 1 generates the URL information of the page including the desired information based on the obtained specification information and identification information and transmits it to the terminal 3 of the user. The terminal 3 of the user accesses the desired information based on this URL information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information access support system for supporting a user terminal connected via a communication network to access predetermined information on a communication network such as the Internet.

[0002]

2. Description of the Related Art An extremely large amount of information exists on a communication network such as the Internet, and it is not easy to access desired information from the information. For this reason, search systems have been widely used in the past, and it is common to access desired information using this search system. For example, in order to obtain information related to a product to be purchased on an electronic commerce site, a user first inputs a product name on the electronic commerce site using a keyboard or the like. The site searches for information related to the product based on the input product name, transmits it to the user's terminal, and displays it.

On the other hand, there has been proposed a technique for displaying information related to a product on a user terminal based on barcode information obtained by scanning a barcode of the product. In this conventional technique, a URL conversion server having a database in which barcode information of a product and a URL (Uniform Resource Locator) of a web page that discloses information related to the product are stored in a one-to-one relationship is used. . The URL conversion server converts the database into a URL based on the barcode information transmitted from the user terminal, and transmits the URL to the user terminal. The user terminal uses the URL to access a web page in which information related to the product is disclosed. Thus U
Converting the related information into a URL by the RL conversion server and allowing the user to access a predetermined web page based on the URL is generally called a redirect.

However, in the prior art using such a database, the barcode information of the product and the URL information must be stored in one-to-one correspondence, so that the data amount is increased and the data is changed. In this case, not only the site's own database but also the information content of the URL conversion server's database had to be changed one by one.

[0005]

As described above, the conventional information access support system has a problem that a load on a server for URL conversion is large and a large amount of labor is required for maintenance. there were.

SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide an information access support system that has a low system load and is easy to maintain.

[0007]

An information access support system according to the present invention is an information access support system for supporting a user terminal connected via a communication network to access predetermined information on the communication network. Receiving URL information of a site including information desired by the user to access and identification information for specifying a page including the desired information on the site from a terminal of the user via a communication network. Means, specification information storage means for storing the URL information and specification information for generating URL information for accessing information on the site in association with each other, and storing the specification information based on the received URL information of the site. Means for retrieving means, and specification information obtaining means for obtaining associated specification information, and the specification information obtained by the specification information obtaining means and URL information generating means for generating URL information of a page including the desired information based on the different information, and transmitting the URL information of the page generated by the URL information generating means to a user terminal via a communication network. Means. Thus, it is possible to provide an information access support system with low system load and easy maintenance.

[0008] In the information access support system,
It is preferable that the identification information for specifying the page including the desired information is barcode information printed on a product or a package of the product.

Further, the identification information for specifying the page containing the desired information may be barcode information printed on a print medium.

[0010] Further, URL information of a site including information desired by the user to access may be obtained from the browser of the user terminal when the site has already been accessed by the browser of the user terminal.

[0011] The apparatus may further include means for correcting the identification information, wherein the URL information generating means includes a URL of a page including the desired information based on the corrected identification information and the specification information.
Information may be generated.

On the other hand, an information access support method according to the present invention is an information access support method for supporting a user terminal connected via a communication network to access predetermined information on the communication network. Receiving URL information of a site including information desired to be accessed and identification information for specifying a page including the desired information on the site from a terminal of the user via a communication network; Based on the URL information of the site
Searching for specification information storage means for storing RL information and specification information for generating URL information for accessing information on the site in association with each other, and obtaining the associated specification information; And generating URL information of a page including the desired information based on the identification information; and transmitting the generated URL information of the page to a user terminal via a communication network. is there.

In the information access support method, it is desirable that the identification information for specifying the page including the desired information is bar code information printed on a product or a package of the product.

Further, the identification information for specifying the page containing the desired information may be barcode information printed on a print medium.

Further, URL information of a site including information desired by the user to access may be obtained from the browser of the user terminal when the user has already accessed the browser of the user terminal.

[0016] The method may further include the step of correcting the identification information, and the URL information of a page including the desired information may be generated based on the corrected identification information and the specification information.

An information access support program according to the present invention is an information access support program for supporting a user terminal connected via a communication network to access predetermined information on the communication network. The URL information of the site containing the information that the user wants to access to the computer and the identification information for specifying the page containing the desired information on the site are transmitted from the user terminal via the communication network. Receiving the URL, based on the received URL information of the site,
Searching for specification information storage means for storing L information and specification information for generating URL information for accessing information on the site in association with each other, and obtaining the associated specification information; And generating URL information of a page including the desired information based on the identification information, and transmitting the generated URL information of the page to a user terminal via a communication network. is there.

[0018]

BEST MODE FOR CARRYING OUT THE INVENTION An information access support system according to the present invention basically allows a user to use his / her own terminal.
Executed when acquiring information. For example, this system is effective when a user accesses specific information on a site already displayed on his terminal. According to a preferred embodiment, a user scans a barcode printed on a product or a packaging of the product, a barcode printed on a print medium such as a magazine, a catalog, a pamphlet, an order sheet, etc. by using a barcode reader. The user can access a web page that discloses desired information. However, this barcode is not limited to a one-dimensional barcode, but also includes a two-dimensional barcode. Further, the present invention can be applied to any device that can input information such as RFID, voice, image, etc. other than the barcode.

FIG. 1 is a system configuration diagram of an information access support system according to the present invention. This information access support system mainly includes a server 1 and a database 2 connected to the server 1. The server 1 is connected to a user terminal 3 and a WWW server 5 via a communication network 6. The terminal 3 of the user is exemplified by a terminal 31 such as a personal computer and a mobile phone 32. The barcode reader 4 is connected to the terminal 31.

The server 1 performs the main operation of the present system and is composed of a server, a computer, and the like. However, it is not necessary to be physically single, and a configuration in which processing is performed in a distributed manner may be adopted. The server 1 includes a control unit 11, a WE
It has a B (web) engine 12 and various programs are stored in storage means such as a hard disk and a memory.

The control unit 11 has a function of executing various controls based on various programs stored in the storage means, and includes a central processing unit (CPU) and a read-only memory (R).
OM), a random access memory (RAM), an input / output port (I / O), and the like.

The WEB engine 12 performs a process for allowing a user to browse a web page required to execute the present system.

The various programs stored in the storage means are:
Various functions are realized. In this example, the various functions include:
As shown in FIG. 1, a user registration unit 13, an access control unit 14, a URL conversion unit 15, a customer management editing unit 16,
An RL conversion / editing unit 17 and a mail processing unit 18 are included.

The user registration unit 13 executes processing related to user registration required for a user to use the present system.

The access control unit 14 executes a process related to a user ID and a password set for accessing various functions of the server 1. The user registration unit 13
There is no restriction on the access to the user registration function by the user and the redirect function by the URL conversion unit 15, that is, the execution is performed without displaying the login page. The access to the customer management editing function by the customer management editing unit 16 and the URL conversion editing function by the URL conversion editing unit 17 is restricted. Therefore, a login page is displayed, and the administrator, customer, and the like need to enter a user ID and a password.

The URL conversion unit 15 performs processing such as redirecting to a site specified by a predetermined URL when the user terminal 41 accesses the terminal by scanning a barcode. In the present invention,
This is a main configuration, and will be described later in detail with reference to flowcharts and the like.

The customer management editing unit 16 executes processing for managing and editing customer information and bar code information to be assigned to the customer. Here, the customer provides various information,
They are e-commerce site operators, product manufacturers, sellers, and auction site providers. This function can be performed only by the administrator, and can be edited at once using the mail function.

The URL conversion / editing unit 17 is used by a customer or an administrator of the present system to edit URL information of a customer's site or to edit specification information for accessing specific information in the site. Execute. Specifically, U
The content stored in the RL conversion DB 22 can be added, modified, and deleted from the web. You can edit all at once using the mail function.

The mail processing unit 18 stores customer management information and UR
Processing such as batch registration of L conversion information and the like and batch editing is performed. The server 1 constantly monitors the designated mailbox, and when valid mail is received, adds and edits the database based on the information.

In addition, the server 1 includes a communication connection means for performing communication, a communication processing program, an input device such as a keyboard, and an output device such as a display, but is omitted in this description to avoid complication. .

The database 2 includes a user information database (DB) 21, a URL conversion DB 22, a customer information DB
23, and an access log DB 24.

The user information DB 21 is a database in which user information is collected. Specifically, the information shown in FIG. 2 is stored. These pieces of information are basically all information about the user. Here, the “barcode reader ID” is identification information unique to the barcode reader. “Client type” is information for specifying the type of client such as a personal computer and a mobile phone. The “information provision flag” is a flag indicating whether or not to provide information by e-mail or the like to the set e-mail address. The “valid flag” is a flag indicating whether the user is valid or invalid. “Registration date and time” refers to the date and time when the user information was registered, and “update date and time” refers to the date and time when the content of the user information was changed.

The URL conversion DB 22 is referred to mainly when performing a redirect process. In the URL conversion DB 22,
At least, the site URL information and the specification information are associated with each other. The URL conversion DB 22 can be edited, such as adding, changing, or deleting the contents, by the URL conversion editing unit 17 used by the administrator and the customer. Also, the mail processing unit 18 can edit the contents in a lump. Specifically, the information shown in FIG. 3 is stored. Here, the “site URL information” is URL information for accessing a site that provides information such as an electronic commerce site and a stock price display site. For example,
The information is "http://www.abc.com". "Specification information" is the UR that accesses specific information on the site
This is information relating to specifications for generating L information. For example, the information is "http://www.abc.com/def.cgi='x '", which is completed by incorporating information specifying a parameter or a program into a URL. This specification information,
In the past, since each site was different, it was necessary to modify to a uniform specification in order to redirect by a single server. This modification requires a great deal of effort on each site operator. According to this system, the specifications of each site are centrally managed in the server 1 having the URL conversion function without unifying the specification information of each site, and access according to the specifications of each site is realized. By doing so, it becomes possible for each site to minimize the modification of the specifications. The "valid / invalid flag"
This is a flag indicating whether to enable or disable the URL conversion. "Effective date" is not immediately after registering the URL conversion,
This is the date and time for automatically validating from a certain time.
“Invalid date and time” is a date and time for invalidating the URL conversion after a certain period.

The customer information DB 23 stores customer information,
It is mainly referred to when a customer logs in to the server 1 to use various editing functions. It is desirable that this DB 23 can be edited only by an administrator. Further, the mail processing unit 18 can edit the contents of the DB 23 in a lump. Specifically, the information shown in FIG. 4 is stored. These are basically information about the customer. The “customer classification” is information indicating a distinction between a company, an individual, and the like. The “valid / invalid flag” is a flag indicating whether or not the registered content of the customer is valid. "Effective date and time" is not immediately after registration but from a certain time
This is the date and time for automatically validating L. The “invalid date and time” is a date and time for invalidating the registered customer URL after a certain period.

The access log DB 24 is basically used to realize a charging system based on the number of accesses, and specifically stores information shown in FIG.

The user terminal 31 is, for example, a personal computer (PC), and includes a CPU, a ROM, a RAM,
It has a hard disk, a display, a keyboard, a mouse, and the like. In particular, the hard disk stores a browser program. Also, a barcode resolver program is stored in the hard disk, and is resident when the PC is started. The terminal 31 may be a portable information terminal, or may have another function, for example, a game function.

A bar code reader 4 is connected to the user terminal 31. The barcode reader 4 is also called a barcode scanner, and has a function of reading barcode information of a product or barcode information of a print medium printed on a product or a package of the product, and outputting the barcode information to a user terminal 31. The barcode reader 4 has a unique reader ID that can be identified, and has a function of transmitting the reader ID together with barcode information to the user terminal 31 when scanning a barcode. Barcode reader 4
For example, a sensor that reads a barcode image and converts it into an electric signal, a decoding unit that converts an electric signal output from the sensor into character data, and a user that converts the character data converted by the decoding unit via a bus or the like. A data transmission unit that transmits the data to the terminal 31.

The user's mobile phone 32 is a mobile phone that can be connected to the Internet, has a built-in barcode reader, and has a barcode resolver program installed.

The WWW server 5 transmits the UR of the redirect destination.
L is a WWW (World Wide Web) server corresponding to
For example, it is a server that provides various types of information on an e-commerce site, a stock price providing site, and the like.

The communication network 6 is a communication network such as the Internet, a public network, a dedicated line, and a mobile communication network.

Next, the flow of information access according to the present invention will be described with reference to the flowchart of FIG.

First, at the user terminal 31, the power is turned on.
With the start of the operation system (OS) by
The barcode resolver program starts (S60).
1). This barcode resolver program operates as a resident program, and its indicator is displayed in the indicator area.

Next, the user starts a browser program on the terminal 31 and accesses a desired site by inputting a URL or the like (S602). Specifically, it requests web data. W corresponding to this URL
The WW server 5 receives the web data request (S6).
03), and transmits the requested web data (S60)
4).

The user terminal 31 receives the web data via the communication network 6 (S605), and displays an image corresponding to the web data on a display means such as a display by a browser program (S606).

Then, the user scans the barcode printed on the product or the like with the barcode reader 4 (S607). Here, as described above, this barcode is not limited to the one printed on the product, but may be a magazine, a catalog,
It may be printed on a print medium such as a pamphlet or an order sheet. The barcode information read in this way is transmitted to the user terminal 31 via the bus together with the reader ID (S608).

The user terminal 31 uses the barcode resolver program to read the barcode information and the reader I
D is received (S609). Then, the barcode resolver program requests and acquires URL information (hereinafter, referred to as a site URL) of the site being displayed from the browser program (S610). Specifically, the barcode resolver program hooks a browser program and acquires a site URL. The user terminal 31 transmits the barcode information and the reader ID received from the barcode reader 4 and the site URL obtained from the browser program to the server 1 via the communication network 6 (S611).

The server 1 receives the barcode information, the reader ID and the site URL (S612). These pieces of information are temporarily stored in the memory on the server 1 and also stored in the access log DB 24 (S613). Then, in the server 1, the URL conversion unit 15 searches the URL conversion DB 22 based on the received site URL, and acquires the corresponding specification information (S614). When the information corresponding to the received site URL is not stored in the URL conversion DB 22, data for displaying a message to that effect on the user terminal 31 is transmitted.

The server 1 according to the acquired specification information
A URL for specifying the redirect destination web page based on the barcode information (hereinafter, a redirect URL)
Is created (S615). The server 1 transmits the created redirect URL to the user terminal 31 via the communication network 6 (S616).

The user terminal 31 is
The RL is received (S617). And the user's terminal 3
1 is based on the received URL information,
Access the WWW server 51 corresponding to the RL,
Transmission of web page data related to the URL is performed by the communication network 6
(S618).

The WWW server 51 receives the data transmission request (S619), and transmits the data of the web page via the communication network 6 (S620).

The user terminal 31 receives the data of the web page (S621) and causes the browser to display the web page on the display (S622). Thereby, the user can browse the web page in which the information related to the scanned barcode is disclosed.

Next, a specific example of data between the barcode reader 4, the user terminal 31, the server 1, and the WWW server 5 will be described with reference to FIG. First, data transmitted from the barcode reader 4 to the user terminal 31 by scanning a barcode printed on a product or the like includes barcode information and a reader ID. This barcode information is, for example, the JAN attached to the product.
(Japan Article Number) code, ITF (Interleave
d Two of Five) code, CODE39, NW-7 (C
ODABAR), CODE128, and other standards, or may be uniquely defined for the present system. Further, the barcode itself includes a barcode of any type such as a two-dimensional barcode and a three-dimensional barcode. Here, the barcode information needs to include information for accessing a specific web page in the site, but does not necessarily have to be barcoded. Specifically, a case where only an arbitrary character string is listed may be used. In this case, OC
The character string is read optically by R to recognize the character string, or the user inputs the character string using a keyboard or the like. In addition, the present invention can be applied to any device capable of inputting information such as an RFID, a voice, and an image. 7 shows exemplary data obtained by scanning the JAN code "4912345678904" is shown as bar code information. The reader ID is composed of arbitrary 22-digit data, for example.

From the user terminal 31 to the server 1,
The access data as shown in FIG. 7 is transmitted. When the user terminal 31 accesses the server 1, a predetermined URL conversion program on the server 1 is executed, and information on the site URL (http://www.abc.com), barcode digit information, browser The type information, the reader ID information, and the barcode information are provided to the server 1.

In the server 1, the site URL information (http: /
/www.abc.com)/Specification information (http://www.abc.com/def.c
gi = "barcode information") based on the redirect URL
(Http://www.abc.com/def.cgi=4912345678904) is created and transmitted to the user terminal 31.

The user terminal 31 transmits the redirect UR
L (http://www.abc.com/def.cgi=4912345678904) to access the WWW server 5.

In the example shown in FIG. 7, the bar code information read by the bar code
Is transmitted to the server 1 and used as it is as a part of the URL information. However, the present invention is not limited to this.
That is, the barcode information may be modified such as addition, change, deletion, or replacement. An example is shown in FIG.
This barcode information is a JAN code and includes a country code ("49") and a check digit ("4"). Therefore, in this example, a correction is made to delete the country code and the check digit. Then, the corrected data “123456890” is used as a part of the URL information.

In the above example, an example in which barcode information is input using the barcode reader 4 has been described. However, the present invention is not limited to this, and a user may input using a keyboard or the like. FIG. 9 shows an example of a screen display on the user terminal 31 in that case. As shown in FIG. 9, an indicator 81 for the input is displayed at the bottom of the screen.
A menu is displayed by clicking the indicator 81 or the like, and an input window 82 is displayed. The user inputs a barcode number using a keyboard or the like according to the message in the input window 82.

In the flowchart shown in FIG. 6, only the redirect URL is transmitted from the server 1 to the user terminal 31.
However, the present invention is not limited to this, and the reader ID may be further transmitted to the WWW server 5 via the user terminal 31. Thereby, the WWW server 5 can identify a person who has accessed the WWW server 5 itself. In particular, when the WWW server 5 has information in which the reader ID and the user information are associated with each other, the user information can be acquired from the received reader ID and used for analysis.

In the above example, the terminal 31 of the user has been described, but the same processing is performed for the mobile phone 32.
However, since the mobile phone 32 has a built-in barcode reader, information read by the barcode reader is generated and processed inside the mobile phone.

In the above example, the bar code reader 4
Has been described above, the reader ID is transmitted to the user terminal 31. When the reader ID is stored in a predetermined storage area in the user terminal 31 by the barcode resolver program, the barcode information is transmitted to the server 1. When you do
The reader ID may be read from this storage area.

In the above example, various programs installed in a storage device such as a server, a hard disk of a user terminal, a memory, etc., can be stored in various types of storage media. It can be transmitted via a medium. Here, the storage medium includes:
For example, floppy (registered trademark) disks, hard disks, magnetic disks, magneto-optical disks, CD-ROMs,
Includes DVD, ROM cartridge, RAM memory cartridge with battery backup, flash memory cartridge, non-volatile RAM cartridge, and the like. Also,
The communication medium includes a wired communication medium such as a telephone line, a wireless communication medium such as a microwave line, and the like, and also includes the Internet.

As described above, according to the information access support system according to the embodiment of the present invention, it is possible to access a web page on which desired information is posted, particularly using a bar code reader. Operation is simple. In addition, since the software of a site having a web page on which desired information is posted does not need to be changed in principle, the system can be introduced very easily. In particular, if a barcode on a print medium such as a pamphlet or a catalog is scanned, services on the site can be used intuitively. Also,
This system works effectively when applied to e-commerce sites. For example, when trying to purchase a specific product, after accessing the top page or an arbitrary page of the site, the user purchases the product on the site by scanning a barcode corresponding to the product. You can access the page for: When the present system is applied to a stock price display site, by inputting the code of a company whose stock price is to be displayed, it is possible to access a web page displaying the stock price of the company.

[0063]

According to the present invention, it is possible to provide an information access support system in which the load on the system is small and maintenance is easy.

[Brief description of the drawings]

1 is a system configuration diagram of the information access support system according to the present invention.

FIG. 2 is a diagram showing information stored in a user information DB according to the present invention.

FIG. 3 is a diagram showing information stored in a URL conversion DB according to the present invention.

FIG. 4 is a diagram showing information stored in a customer information DB according to the present invention.

FIG. 5 is a diagram showing information stored in an access log DB according to the present invention.

FIG. 6 is a flowchart showing a flow of information access according to the present invention.

FIG. 7 is a diagram showing a specific example of data in the present invention.

FIG. 8 is a diagram showing a process of correcting barcode information according to the present invention.

FIG. 9 is a diagram showing an example of an input screen display according to the present invention.

[Explanation of symbols]

1 server 2 database 31 user terminal
32 User's mobile phone 4 Barcode reader 5 WWW server 6 Communication network

──────────────────────────────────────────────────の Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06K 19/00 G06K 19/00 T (72) Inventor Yasuo Tomita 1203-1-1-Mao, Manano-cho, Nakatado-gun, Kagawa Prefecture 3. Inside SciTech Co., Ltd. (72) Inventor Hiroshi Kagoshima 2- 9-5 Irifune, Chuo-ku, Tokyo F Media Co., Ltd. (72) Inventor Taro Shindo 2- 9-5 Irifune, Chuo-ku, Tokyo F Media Incorporated (72) Inventor Isao Tsuchida 2-9-5 Irifune, Chuo-ku, Tokyo F-Media Inc. F-term (reference) 5B035 AA00 BB01 BC03 5B075 KK07 ND20 NK02 NK44 PP22 PQ01 PQ02 PQ42 5B085 AA01 AA08 BG07

Claims (11)

[Claims] 1. An information access support system for supporting a user terminal connected via a communication network to access predetermined information on the communication network, the site including information desired by the user to access. Means for receiving, via a communication network, the URL information of the user and identification information for specifying a page including the desired information on the site from the user terminal; A specification information storage unit that stores specification information for generating URL information to be accessed in association with the specification information search unit that searches the specification information storage unit based on the received URL information of the site and acquires the associated specification information A specification information obtaining unit, and a UR of a page including the desired information based on the specification information and the identification information obtained by the specification information obtaining unit.
URL information generating means for generating L information, and UR of a page generated by the URL information generating means
Means for transmitting L information to a user terminal via a communication network. 2. The information access support system according to claim 1, wherein the identification information for specifying the page containing the desired information is bar code information printed on a product or a package of the product. 3. The information access support system according to claim 1, wherein the identification information for specifying the page including the desired information is barcode information printed on a print medium. 4. The URL information of a site including information desired by a user to access is obtained from the browser of the user terminal when the URL information has already been accessed by the browser of the user terminal. The information access support system according to claim 1, 2 or 3, 5. The apparatus according to claim 1, further comprising: means for correcting the identification information, wherein the URL information generating means includes a URL of a page including the desired information based on the corrected identification information and the specification information.
5. The information access support system according to claim 1, wherein information is generated. 6. An information access support method for supporting a user terminal connected via a communication network to access predetermined information on the communication network, the site including information desired by the user to access. Receiving, via a communication network, the URL information of the user and identification information for specifying a page including the desired information on the site from the user terminal, based on the received URL information of the site, A step of searching for specification information storage means for storing URL information and specification information for generating URL information for accessing information on the site in association with each other, and obtaining the associated specification information; And generating URL information of a page including the desired information based on the identification information; and transmitting the generated URL information of the page to a communication network. Transmitting to the user's terminal through the information access support method. 7. The information access support method according to claim 6, wherein the identification information for specifying the page containing the desired information is barcode information printed on a product or a package of the product. 8. The information access support method according to claim 6, wherein the identification information for specifying the page including the desired information is barcode information printed on a print medium. 9. The URL information of a site including information desired by a user to access is obtained from the browser of the user terminal when the URL has been accessed by the browser of the user terminal. 9. The information access support method according to claim 6, 7 or 8, wherein 10. The method according to claim 6, further comprising the step of modifying the identification information, wherein URL information of a page including the desired information is generated based on the modified identification information and the specification information. , 8 or 9. 11. An information access support program for supporting a terminal of a user connected via a communication network to access predetermined information on the communication network, wherein the program is used by a user to access a computer. Receiving URL information of a site including information desired to be performed and identification information for specifying a page including the desired information on the site from a terminal of the user via a communication network; Based on the URL information of the site, search the specification information storage unit that stores the URL information and the specification information for generating the URL information for accessing the information on the site, and obtain the associated specification information Generating URL information of a page including the desired information based on the acquired specification information and the identification information. -Up and, information access support program to the URL information of the generated page via the communication network and a step of transmitting to the user terminal.