JP2002236791A - System and method for supporting behavior - Google Patents

Abstract

PROBLEM TO BE SOLVED: To solve a problem that keeping a desire for system utilization is difficult in the style of returning answer information after waiting for information input by a user in a behavior supporting system. SOLUTION: In the behavior supporting system having a server device 3 for supporting the behavior of the user of an information communication terminal 1 or a behavior supporting method using this, the server device not only transmits the answer information 1 for supporting the behavior of the user based on at least individual information, behavior target information and target content information of the user inputted to this server device through the information communication terminal to the information communication terminal but also transmits information 2 for urging the user to use the system to the information terminal when information input from the information communication terminal by the user is not performed during a prescribed period.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system and a method for supporting various actions of a person using an information communication terminal such as a mobile phone or a computer.

[0002]

2. Description of the Related Art From an information communication terminal such as a personal computer, an action target and an action content (for example, a weight loss target and an actual meal / exercise content in the case of dieting) according to a specific purpose of the user are described. A support system is operated on the Internet or the like that returns a result (for example, intake calories or consumed calories) based on the action content and an achievement rate for the action goal as answer information when the action is input.

[0003] The user of the information communication terminal can use the returned answer information as an index or a reference for self-management of his / her behavior until his / her purpose or goal is achieved.

[0004]

However, in the above support system, the answer information is not returned from the server until the user inputs the information through the information communication terminal. If you neglect the action itself, you cannot function as a support system.

That is, even if the user starts using the support system, it is extremely difficult for the user to maintain the willingness and continuity to use this system or to attain the purpose / target.

Accordingly, the present invention provides an action support system and an action support method that not only have an answer function for a user's input of information, but also can maintain motivation and continuity of use of the support system. It is intended to be.

[0007]

According to the present invention, there is provided an action support system having a server device for supporting the action of a user of an information communication terminal or an action support method using the same. The server device, based on at least the user's personal information, action target information and action content information input to the server device through the information communication terminal, answer information for assisting the user's action in the information communication terminal. In addition, when the user does not input information from the information communication terminal for a predetermined period, the information communication terminal is caused to transmit information urging the user to use the system.

[0008] That is, answer information based on each information input by the user through the information communication terminal (for example, information on the result of the action, information on the degree of achievement to the action goal, and information for guiding to the action goal) is stored in the server device. Not only letting the user use this answer information as an index of action or as a reference, but also neglected the information input or action itself for a predetermined period of time while the user lost motivation. In such a case, information prompting the user to use the system (for example, inputting information) is automatically transmitted to the user's information communication terminal, and the user who has received the information recovers his / her motivation to continue using the system. Like that.

[0009] The server device may store information input from the information communication terminal as a database so that statistical data can be created using the database.

[0010] Since the information input from the information communication terminal is information for obtaining answer information used by the user himself, there is a possibility that inaccurate information such as a response to a general questionnaire is input. It is possible to construct a database of low and accurate user information. Therefore, the holder of the server device can acquire accurate statistical data according to the actual situation of the user from the database using the viewing terminal.

[0011]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 shows an outline of use of a behavior support system according to an embodiment of the present invention. Reference numeral 1 denotes an information communication terminal such as a mobile phone, a portable computer, and a desktop computer.

Reference numeral 3 denotes a server device, and the information communication terminal 1
Can be accessed via a communication network such as the Internet or i-mode. The server device 3 includes a database for basic information (hereinafter, referred to as a main server) 3a on which a home page mainly including an action support program is established, and a database for personal information for storing various information on the user of the information communication terminal 1. 3b.

Reference numeral 4 denotes a maintenance computer for performing data maintenance such as updating data in the server device 3.

A browsing computer 5 creates various statistical data using data in the personal information database 3b.

First, the information communication terminal 1 to the server device 3
When accessing the homepage in the (main server 3a), the server device 3 activates the action support program. Thereby, it becomes possible to input personal information, action target information, and action content information of the user of the information communication terminal 1 on the home page or a page linked to this home page.

Here, the personal information of the user includes, for example, the age, gender, height, and weight of the user performing the diet, the current academic level and learning time of the user performing the examination study, and the project within the company. The job contents of the user who participates in the work.

The user's action target information includes, for example, a target weight of a user who is on a diet, a target learning time of a user who is studying for an examination, a target result of a mock test, and a project in a company. The project progress plan of the users participating in the project.

Further, as the action content information of the user,
For example, the dietary content (calorie intake) and exercise content (calorie consumption) of the user during the diet, the learning time of the user during studying for the exam and the results of the mock test, and the results of participating in the project within the company The processing contents of the user's daily work can be mentioned.

The personal information and action target information are input to the server device 3 at the start of use of the present system, and are registered in the personal information database 3b.

After the use of this system is started, the server device 3 (behavior support program) to which the activity content information has been input reads out the personal information and the activity target information from the personal information database 3b, and reads the personal information and the activity target information. Based on the goal information and the entered action content information, information to assist the user's action, such as information on the result of the action, information on the degree of achievement of the action goal, and guidance to the action goal Is generated and returned to the information communication terminal 1 as answer information.

Here, the information on the result of the action includes, for example, the calorie intake and the calorie consumption by exercise, the progress of learning by learning, the comparison between the previous and current simulation tests, and the in-company project. The planned digestibility for one day. In addition, information on the result of the action includes whether the calorie intake is too high,
The determination of the quality of the action result, such as whether the learning time is too short or whether the project progress is too slow, is also included.

The information on the degree of achievement of the action goal includes, from the start of use of the system to the present, the achievement rate or the transition of the calorie management, the achievement rate or the transition of the target test result, the plan of the project in the company. Digestion rate or its transition is mentioned.

Further, as information for guiding to an action goal, information serving as a specific action guideline (for example, 1) calculated based on the input personal information and action goal information.
The daily intake permissible calorie, the required calorie consumption, the required learning time per day, and the required work processing amount per day).
In addition, "Let's do a little more!", "Let's increase exercise!", "One more step", "Let's increase learning time one more hour!" And the like.

The user who has viewed the answer information can use the information as an index of behavior or a reference.

The action content information input by the user after the start of use of the system and the content of answer information transmitted to the user are sequentially stored in the personal information database 3b. Then, for example, the newly stored answer information is used when generating the next answer information.

Further, the server device 3 automatically uses the present system when no new information is input within a predetermined period (for example, one day or several days) after the previous input of each information by the user. Is transmitted to the user's information communication terminal 1 by e-mail or the like.

The information prompting the user to use the system includes words such as "do you continue your diet?", "Do you study hard?", "Is your project going well?", "Do you forget to enter?"

The user who receives the information prompting the user to use the system (that is, input information) loses his / her motivation and continuity to attain the purpose / target, and uses the system again. Recover motivation and continuity to achieve goals and objectives.

The personal information, action goal information, action content information and answer information stored in the personal information database 3b are extracted by the browsing computer 5 and subjected to statistical processing according to the purpose and method of use. And is displayed on the monitor of the viewing computer 5 or printed.

Here, the personal information, action target information, and action content information input from the information communication terminal are information for obtaining answer information used by the user by himself / herself. It is unlikely that incorrect (that is, deviated from actual) information is input to the personal information database 3b, and user information that is fairly accurate (according to actual conditions) is stored in the personal information database 3b. Therefore, the statistical data created based on this also accurately reflects the actual situation, and has high utility value.

The statistical data thus obtained is, for example,
Use it to propose or improve diet courses at fitness clubs, create learning plans at schools and cram schools, and manage the progress of each project in a company that manages multiple projects. It can be used to control personnel between projects.

FIG. 2 shows an operation flowchart of the action support program in the server device 3.

First, in step (abbreviated as S in the figure) 1,
If there is access from the information communication terminal 1, the process proceeds to step 2, where it is determined whether or not there is an ID input.

The ID referred to here is the information necessary for user registration (address, name, age, age, etc.) when the user of the information communication terminal 1 who wants to use the system for the first time or re-uses it again. This is automatically issued by the server device 3 in response to input of gender, mail address, etc.). By allowing the user to input an ID, use of the system can be restricted to only registrants (members).

If there is no ID input, the process proceeds to step 3 to determine whether the user wants to register as a member (whether or not "member registration" is selected on the information communication terminal 1). If you do not wish to register as a member (here, it is assumed that "trial version" has been selected on the information communication terminal 1).
Then, a trial version program of this system is started.

On the other hand, if you want to register as a member,
In step 4, the user registration information is entered, and in step 5
, An ID is issued, and the process proceeds to step 17 to return to the information communication terminal 1 as one of the answer information.

The user registration information and ID are stored in the personal information database 3b at step 18.

If there is an ID input in step 2, the process proceeds to step 7, where the user registers the above-mentioned personal information (as described above, information necessary for receiving action support by this system). It is determined whether or not the selection has been made.

When the personal information registration is selected, the process proceeds to step 8 and switches to a personal information input page (screen) to allow the user to input personal information. Next, step 9
The process proceeds to a, where the user is switched to the action goal input page, and the user inputs the action goal information described above. When the personal information and the action target information are input in this way, the process proceeds to step 9b, where information serving as an action guideline is calculated as guidance information for the above-described goal, and the process proceeds to step 17 where the information is transmitted to the information communication terminal 1 and the answer is sent to the information communication terminal 1. Reply as information.

In the next step 18, the input personal information, action target information and target guidance information (action guide information) are stored in the personal information database 3b.

If the personal information registration is not selected in step 7 (here, it is assumed that the input of the action content information is selected), the stored data corresponding to the ID is read from the personal information database 3b. At the same time, in step 11, the page is switched to the action content input page, and the user is caused to input the above-described action content information.

Then, in step 12, based on the input action content information and the read-out stored data (personal information, action target information and answer information), the result of the above-described action (here, action of one day) is obtained. And proceeds to step 13 to return the result of the diagnosis to the information communication terminal 1 as answer information.

Further, when the user requests the judgment of the quality of the diagnosis result or the display of the achievement rate on the display screen of the diagnosis result, in steps 15 and 16, the judgment of the quality of the diagnosis result or the start of use of the system is performed. Calculation of the achievement rate (for example, creation of a graph showing the transition of the achievement rate) is performed, and step 17 is performed.
Returns the result to the information communication terminal 1 as answer information.

Then, the information returned in the answer in step 17 is stored in the personal information database 3b in step 18, and the process returns.

Here, the action support program starts a next input wait subroutine shown in FIG. 5B at the same time as the return.

In the next input waiting subroutine, in step 21, a timer for counting a predetermined period (for example, one day or several days) is reset. Then, in a step 22, this timer is started, and in a step 23, it is determined whether or not there is a new input of the action content information.

When the action content information is input, the process proceeds to step 26, where the timer is stopped and the process returns.

On the other hand, if no action content information has been input, the routine proceeds to step 24, where it is determined whether or not the timer count has exceeded a predetermined period. If the predetermined period has not elapsed, the process returns to step S23.

If the predetermined period has elapsed, the process proceeds to step 25, where the information for urging the use of the system is transmitted to the information communication terminal 1 by mail, and the process returns.

Hereinafter, a specific use form of the information communication terminal as viewed from the user side will be described.

(First Usage Mode) FIGS. 3 to 5A show
A page flow (screen switching on a display and user's operation) on the information communication terminal 1 when the present system is used for diet is shown.

D1 indicates a state in which the user has accessed the diet support program (homepage) of the server device 3. On this homepage screen, "trial version" and "member registration" can be selected.

When "member registration" is selected, a member registration page screen (not shown) is displayed, and the user can input user registration information. The issued ID is returned as an answer in a mail format or the like.

If the member has been registered, the homepage is skipped and the page screen (menu screen) shown at D2 is called. When "Personal information registration" is selected on this screen, a page screen shown in D3 is displayed. Here, the user can enter each of the illustrated personal information (age, gender, weight, height, 1 How to spend the day).

Further, when the personal information is input, the screen is switched to a page screen shown in D31, where the target weight of the diet, the target diet period, and the like can be input.

When the diet target information is input in this way, the screen is switched to the page screen of D32, and the server apparatus 3
Information (for example, allowable daily intake calories) indicating specific action guidelines is displayed as answer information from the (main server 3a).

As shown in FIG. 3, the page screen D2
When "Food registration" is selected, a page screen shown in D21 is displayed, and the user can directly input the calories consumed by eating in one day. When the page screen D22 is displayed, by inputting a food name, standard calories are transmitted from the server device 3 and displayed, and the amount of food consumed by the user can be input.

As shown in FIG. 4, the page screen D2
When you select "Exercise Registration", D41-D
A page screen 43 is displayed, and the user can input the type and amount of exercise (training) performed in one day. As a result, the calorie consumption by one-day exercise is calculated by the server device 3.

Page screens D21, D22, D41 to D4
When the input in step 3 is completed ("OK" is selected), the server apparatus 3 calculates the daily calorie intake and calorie consumption as a diagnosis result, and the page screen D23 or D4
These are displayed as answers in FIG.

When "diagnosis" is selected on the page screen D23 or D44, the quality of the diagnosis result (whether or not the calorie is not exceeded) is determined by the server device 3, and an answer is displayed on the page screen D24 or D45.

When "achievement rate" is selected on the page screen D23 or D44, the achievement rate of the calorie management from the start of use of the system is calculated by the server device 3, and
The result is graphed and displayed as an answer on the page screen D25 or D46. In addition to the graph, a word for guiding the user to the goal corresponding to the achievement rate is displayed as an answer.

When the user does not use the system for a predetermined period (does not input information), the server device 3 performs the above-described system use as shown at D51 in FIG. The urging information is transmitted by e-mail, and by opening the e-mail, the user can see the contents of the e-mail (D52).

(Second Usage Mode) FIG. 6 shows a page flow on the information communication terminal 1 in a case where the present system is used by students attending a study cram school or a preparatory school.

D101 indicates a state in which the user has accessed the learning support program (homepage) of the server device 3. On this homepage screen, "trial version" and "member registration" can be selected.

When "member registration" is selected, a member registration page screen (not shown) is displayed, and the user can input user registration information. The issued ID is returned as an answer in a mail format or the like.

If the member has been registered, the home page is skipped and the page screen (menu screen) shown at D102 is called. When "Personal information registration" is selected on this screen, a page screen shown in D103 is displayed. Here, the user is required to obtain each of the illustrated information (age, gender, current academic level, specialty, etc.) necessary for receiving learning support. Subjects, weak subjects, learning time per day, etc.) can be input.

Further, when the personal information is input, D131
The page screen shown in (1) is displayed, and the subject to be focused on, the target learning time of one day, the target score of the simulation test, and the like can be input here.

When "learning registration" is selected on the page screen D102, a page screen shown in D121 is displayed, and the user can input the subjects and learning time learned in one day. In the case of learning a fixed subject every day for a fixed time, the subject and the learning time can be registered on the page screen D122.

When the input of the page screens D121 and D122 is completed (“OK” is selected), the server device 3 calculates the learning achievement rate and the learning deficient subjects as the learning diagnosis results for one day, and displays these on the page screen D123. Is displayed.

Then, "diagnosis" is performed on the page screen D123.
When is selected, the server device 3 determines whether the diagnosis result is good or not (whether the learning achievement rate is high or low) and displays an answer on the page screen D124.

Further, the "achievement rate" is displayed on the page screen D123.
When is selected, the learning achievement rate from the start of use of the system is calculated by the server device 3, graphed, and displayed on the page screen D <b> 125 as an answer.

On the other hand, when "input of test result" is selected on page screen D102, a page screen shown in D141 is displayed, and the user can input the subject and the score of the simulation test.

When "previous comparison" is selected on the page screen D121, the server apparatus 3 compares the current test result with the previous test result as a diagnosis result, and displays an answer on the page screen D142. .

When "Transition of performance" is selected on the page screen D121 or D142, the transition of the performance from the start of use of the system up to now is calculated by the server device 3, is graphed, and is displayed on the page screen D143 as an answer. Is done. In addition to the graph, an answer is displayed for words for guiding the user to a goal according to the transition of the grade.

When the user has not used the system for a predetermined period, similar to the first information communication terminal,
The above-mentioned information urging the use of the system is transmitted from the server device 3 by e-mail, and by opening the information, the user can see the contents of the e-mail.

(Third Usage Mode) FIG. 7 shows a page flow on the information communication terminal 1 when the present system is used for managing a company project.

D201 indicates a state in which the user has accessed the project support program (homepage) of the server device 3. When "GO" is selected on this homepage screen, a page screen (menu screen) shown in D202 is displayed.
Is called.

Incidentally, as in the first and second usage modes,
Member registration or ID issuance may be performed.

"Personal information registration" on page screen D202
When is selected, the page screen shown in D203 is displayed,
Here, the user (project member) can input the illustrated information (department, project name, responsible employee (user) name, etc.) necessary for receiving the project support.

Further, when the personal information is input, D231
The screen is switched to a page screen shown in FIG. 5, where a project progress schedule (target progress plan), a target time distribution for one day, a project period, and the like can be input.

When "project registration" is selected on the page screen D202, a page screen shown in D221 is displayed, and the user can input the details of the job processed during the day and the time required for the job.

Here, when the scheduled work is delayed, by selecting "delay reason" on the page screen D221 and displaying the page screen D222, the reason for the delay can be input, and the auxiliary ( If (HELP) is required, it can be input.

When the input on the page screens D221 and D221 and 222 is completed (“OK” is selected), the server device 3 uses the server device 3 to show the achievement rate (planned completion rate) indicating the progress result of the one-day project as the diagnosis result, The achievement points (delay points) and the like are calculated, and these are displayed as answers on the page screen D223.

Further, the "diagnosis" is displayed on the page screen D223.
Is selected, the quality of the diagnosis result (whether the project progresses smoothly or not) is determined by the server device 3 and an answer is displayed on the page screen D224.

Further, the "achievement rate" is displayed on the page screen D223.
Is selected, the achievement rate of the project progress from the start of the use of the system is calculated by the server device 3, graphed, and displayed on the page screen D <b> 225 as an answer. Along with the graph, a word for guiding the user to a goal corresponding to the achievement rate may be displayed as an answer.

When the user has not used the system for a predetermined period of time, the information for urging the user to use the system is transmitted from the server device 3 by e-mail as in the first mode of use, and is opened. , The user can see the contents of the mail.

In this mode of use, not only the users (project members) but also those who supervise a plurality of projects select “progress” on the page screen 202, so that the page screens D223 to D225 are displayed. You can also see the answer display. Thereby, the progress of each project can be grasped.

Also, on the page screen 222, HELP
When the input is made, the project manager can display the page screen D226 by selecting “HELP” on the page screen D224,
By looking at the HELP information (delayed project name and HELP content) displayed here, it is possible to perform appropriate staffing between projects and the like.

The behavior support system according to the first to fifth embodiments
The present invention is not limited to the third usage mode, and can be used in various other modes.

The contents of the answer information and the information prompting the use of the system are not limited to those described above, but may be other various contents.

[0091]

As described above, according to the present invention,
Answer information based on each information entered by the user through the information communication terminal is returned to the information communication terminal not only to allow the user to use it as an index of behavior or reference, but also to reduce the motivation of the user for a predetermined period of time. In the meantime, if the user does not enter information or take action, information that prompts the user to use the system (such as inputting information) is automatically sent to the user's information communication terminal. Willingness to do
You can restore continuity. For this reason, the system utilization can be maintained high.

It is to be noted that a general questionnaire can be obtained by accumulating, as a database, information input from the information communication terminal in order to obtain answer information used by the user himself and creating statistical data using this database. Unlike the statistical data based on the answer to the above, accurate statistical data based on the actual situation of the user can be obtained.

[Brief description of the drawings]

FIG. 1 is a schematic diagram of use of an action support system according to an embodiment of the present invention.

FIG. 2 is an operation flowchart of a server device of the behavior support system.

FIG. 3 is a page flow diagram in the information communication terminal when a diet support system which is a first mode of use of the behavior support system is used.

FIG. 4 is a page flow diagram in the information communication terminal when a diet support system which is a first mode of use of the behavior support system is used.

FIG. 5 is a page flow diagram in an information communication terminal when a diet support system, which is a first mode of use of the behavior support system, and an operation flowchart of a server device of the behavior support system.

FIG. 6 is a page flow diagram in the information communication terminal when a learning support system which is a second usage form of the behavior support system is used.

FIG. 7 is a page flow diagram in the information communication terminal when a project support system which is a third usage form of the behavior support system is used.

[Explanation of symbols]

 Reference Signs List 1 information communication terminal 3 server device 3a main server 3b personal information database 4 maintenance computer 5 viewing computer

Claims (7)

[Claims] 1. An action support system having a server device for supporting an action of a user of an information communication terminal, wherein the server device is input to the server device through the information communication terminal.
Based on at least the user's personal information, action target information, and action content information, answer information for supporting the user's action is transmitted to the information communication terminal, and information input from the information communication terminal by the user is determined. An action support system characterized by transmitting information urging a user to use the system to an information communication terminal when the operation is not performed during a period. 2. The answer information according to claim 1, wherein the answer information includes at least one of information on a result of the action, information on a degree of achievement of the action goal, and information for guiding the action goal. Action support system. 3. The action support system according to claim 1, wherein the information that prompts use of the system is information that prompts information input from the information communication terminal to the server device. 4. The server device according to claim 1, wherein the server device stores information input from the information communication terminal as a database, and enables creation of statistical data using the database. Action support system according to 1. 5. The action support system according to claim 1, wherein the information communication terminal is a portable terminal. 6. An action support method using the action support system according to any one of claims 1 to 5. 7. The action support method according to claim 6, wherein the information communication terminal is a mobile terminal.