JP2002236770A - System and server for purchasing ticket - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a ticket purchasing system where a network such as the Internet is utilized, by which a consumer designates a seat position and which is convenient and less strict in the limit of canceling and changing service contents. SOLUTION: A system user RS designates a seat when he orders the ticket and a ticket seller SP receives the cancellation of the settled ticket and the application of service contents change till the service described on the ticket is performed. The ticket seller SP collects individual information from the consumer in the system and utilizes it as administration information. Besides, when vacant seats exist concerning a forthcoming film, the purchase of the ticket is urged to a person WT who does not purchase the ticket yet by discounting and the seats are filled. Even in the case of cancellation of the seat, the consumer who waits a cancellation is urged to purchase the ticket by discounting and the seats are filled as much as possible.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a ticket purchase system for a consumer to purchase a seat ticket in a theater, a movie theater, a concert hall, a sports watching facility, a railway or other transportation.

[0002]

2. Description of the Related Art Conventionally, when purchasing various tickets, such as purchasing advance tickets for plays, movies, concerts, watching sports, etc., and purchasing seat reservation tickets for railways and aircraft, reservations by telephone, theaters, etc. It was necessary to apply for purchases at counters, ticket sales agents, and other stores.

[0003] However, due to restrictions on business hours and the like, it has been difficult for consumers to make reservations by telephone or apply for purchases at stores.

Therefore, a ticket purchase system using the Internet has recently been developed and used by consumers. According to this system, consumers can transmit their desired performance and desired date and time information from their own information terminal to the server of a ticket sales agency or the like via the Internet at any time. Can be purchased.

[0005] In a ticket purchase system using the Internet, for example, a ticket is downloaded from a server in the form of electronic data to an electronic medium such as a flexible disk in an information terminal of the user and the ticket is purchased. There is an electronic ticketing method that takes the user to the site for authentication.

[0006]

However, in the current ticket purchase system using the Internet, a seat can be designated only in a category such as S seat, A seat, and B seat. Therefore, the consumer cannot specify the seat position according to his / her preference.

[0007] In the current system, for example, in the case of the above-mentioned electronic ticket system, electronic settlement is performed between a consumer's credit card account and a ticket seller's account at the stage of downloading, and a purchase procedure is performed. Is completed. However, after purchasing the ticket, the ticket seller could not accept any change or cancellation of the service contents, and it was difficult for the consumer to use the above system unless his schedule was confirmed.

An object of the present invention is to provide a ticket purchasing system using a network such as the Internet, which enables a consumer to specify a seat position.
An object of the present invention is to provide an easy-to-use ticket purchase system in which restrictions on cancellations and changes in service contents are moderate.

[0009]

According to a first aspect of the present invention, there is provided a server having an electronic payment function, receiving a ticket order for receiving a predetermined service, and having an electronic payment function, and via a network. A personal information terminal connectable to the server, and the server, when receiving an order for the ticket from the personal information terminal, electronic payment of a predetermined amount with the personal information terminal. To the personal information terminal, to issue the ticket or notify the information necessary for receiving the ticket, until the service is performed, the offer of cancellation of the ticket has been settled When received from the personal information terminal, the point of time when the offer is received is within a predetermined period until the service is performed,
A ticket purchase system for refunding an amount less than the predetermined amount.

The invention according to claim 2 is the ticket purchasing system according to claim 1, wherein the server receives the predetermined service when receiving the order for the ticket from the personal information terminal. It is a ticket purchase system that also receives personal information about the characteristics of consumers.

According to a third aspect of the present invention, in the ticket purchasing system according to the first aspect, the predetermined service occupies one of a plurality of predetermined positions in a predetermined space at a predetermined date and time. A server for receiving the order of the ticket from the personal information terminal, wherein the server also receives the designation of the predetermined position from the personal information terminal. It is.

According to a fourth aspect of the present invention, there is provided the ticket purchase system according to the first aspect, wherein the amount to be refunded when the offer for cancellation is received decreases as approaching when the service is performed. This is a ticket purchase system.

According to a fifth aspect of the present invention, there is provided the ticket purchase system according to the first aspect, wherein the predetermined service occupies one of a plurality of predetermined positions in a predetermined space at a predetermined date and time. Service that is granted while receiving the right to perform, for the one of the plurality of predetermined positions that has not yet received the order for the ticket, the predetermined amount as approaching when the service is performed A ticket purchase system for receiving an order for the ticket from the personal information terminal while lowering the ticket price.

According to a sixth aspect of the present invention, in the ticket purchasing system according to the first aspect of the present invention, the server may be arranged such that the server precedes the time when the service is performed by the predetermined period or another predetermined period. Until then, instead of the offer for cancellation, a ticket purchase system that accepts an offer to change the content of the predetermined service of the settled ticket from the personal information terminal and approves the content change without refund. is there.

According to a seventh aspect of the present invention, there is provided a server which has an electronic payment function, receives an order for a ticket for receiving a predetermined service, and is connectable to a personal information terminal having an electronic payment function via a network. When receiving an order for the ticket from the personal information terminal, electronic payment of a predetermined amount is performed between the personal information terminal and the personal information terminal. Issuance or notification of information necessary for receipt of the ticket, until the service is performed, accept the offer of cancellation of the ticket already settled from the personal information terminal, the time of receiving the offer , When the service is performed within a predetermined period,
The ticket purchase server refunds an amount smaller than the predetermined amount.

[0016]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment according to the present invention enables a seat to be designated at the time of ordering a ticket, and furthermore, cancellation of a settled ticket or change of service contents until a service described in the ticket is performed. And realizes an easy-to-use ticket purchase system.

FIG. 1 is a diagram showing a business model of a ticket purchase system according to an embodiment of the present invention. Arrows in the figure indicate flows of services and profits. In the present embodiment, a case where the ticket is a movie appreciation ticket and a movie is shown in a theater is taken as an example.

First, in this ticket purchase system, a theater SP which operates the system and a system user RS who is a consumer appear. Instead of theaters, companies such as ticket sales agents or the like, which are entrusted with the audience recruitment business from each theater and manage vacant seats of a plurality of theaters on the network, may appear. In the following, the term “ticket seller” includes the theater and the company that manages vacant seats.

Using this system, a system user can secure his / her favorite seat at a convenient date and time. On the other hand, by collecting personal information from consumers in this system, the ticket seller can use the information as management information to forecast profits by period and forecast trends of consumers for each theater.

Further, among the system users, the content changer CH who wishes to cancel or change the service content includes:
The ticket seller SP collects a penalty fee such as a cancellation fee or changes to a vacant seat on another day,
Allow cancellations and content changes.

Further, in the case of a movie whose screening date is approaching and there are still vacant seats, the ticket seller SP performs a discount and urges the non-ticket buyers WT among the consumers to purchase, and as much as possible vacant seats. Fill. Also,
In the event of a seat cancellation, the ticket seller S
P offers a discount to encourage consumers waiting for purchase to make purchases and fill vacancies as much as possible.

Next, the configuration of the ticket purchasing system according to the present embodiment will be described with reference to FIG. As shown in FIG. 2, in this system, the ticket seller SP
A route control device (router) RT has a server SV connected by a local area network LN. The server SV has an electronic payment function, and accepts a ticket order. The route control device RT is connected to a network NT such as the Internet, and controls a route on which information is transmitted.

The personal information terminals TM1 to TM10 having an electronic settlement function owned by each of the system users RS who are consumers can be connected to the server SV via the network NT and the route control device RT. is there. The personal information terminals TM1 to TM10 are connected to a personal computer or PDA (Pe
rsonal Digital Asistant), a mobile phone, or any other information terminal capable of transmitting and receiving information.

In this ticket purchase system, when the server SV receives an order for a movie ticket to be shown on a predetermined date from one of the personal information terminals TM1 to TM10, the server SV establishes a connection with the personal information terminal. Electronic payment of ticket price between Therefore, at the time of settlement, the ticket purchase procedure of the consumer is completed. As the electronic payment, for example, payment by electronic money or payment between a consumer's credit card account and a theater account is performed.

When the settlement is performed, the server SV sends a notification of information necessary for receiving the ticket, that is, a notification such as a password to be given at a theater window or the like in order to receive the ticket, to the personal information on which the order has been received. To the terminal.

In this ticket purchasing system, an offer to cancel a ticket that has been settled is accepted from the personal information terminal until the movie shown on the ticket is screened, and the price is refunded. However, if the point of time when the offer is received is within a predetermined period until the screening (for example, within 240 hours before the screening), the amount refunded at that time is less than the amount paid at the time of settlement. . It should be noted that the amount refunded when the cancellation request is received is set so as to decrease as the time of the screening approaches.

In this ticket purchasing system, when the server SV accepts a ticket order from any of the personal information terminals TM1 to TM10, it also accepts a seat designation.

In this ticket purchasing system, if a movie is about to be screened and there are vacant seats, ticket orders are accepted for the vacant seats while the set fee is lowered as the time of the screening approaches.

In this ticket purchasing system, the server SV includes personal information terminals TM1 to TM10.
When receiving an order for a ticket from any of the above, personal information relating to consumer characteristics such as name, gender, date of birth, and occupation is also received. Here, the personal information relating to the characteristics of the consumer may be information such as a consumer's address and hobbies and preferences other than those listed above. The personal information is recorded on a storage device such as a hard disk provided in the server SV.

In this ticket purchase system, in addition to the cancellation request, the service contents such as the screening date and time and the screening contents described in the settled ticket are not provided until a predetermined time period before the screening time. Accept the request for change and accept the change without refund.

FIG. 3 is a diagram showing an example of a hierarchical structure of information stored in a storage device in the server SV in advance.
That is, the server SV stores information such as a screening plan for each theater for each region, and the information is stored in a hierarchical structure under directory information AR1 to AR4 indicating the classification of each region. I have. For example, under the directory information AR1, directory information SC1 to SC4 of a screening plan of each of the theaters I to L is stored, and under each of the directory information SC1 to SC4, information of the screening contents and the vacancy status in each theater. Is stored.

In FIG. 3, for example, directory information SC1
Below, the screening content information SR4 of the movie W shown in the morning section at the theater I, the screening content information SR3 of the movie W shown in the daytime section of the theater I, and the afternoon section of the theater I The screening content information SR2 of the movie X and the screening content information SR1 of the movie X to be shown at the theater I in the night are stored. Each of the screening content information SR1 to SR4 includes fee setting information CS1 to CS4, which is information of a screening fee, respectively.
Is linked.

Further, seat arrangement information SA which is information on the seat arrangement in the theater I is also linked to each of the screening contents information SR1 to SR4. Further, each of the screening content information SR1 to SR4 is also linked with seat list information RL, which is information indicating which seat ticket was purchased by which customer.

As shown in FIG. 3, information such as "A-1 seat was purchased by customer a" is described in the seat list information RL. The seat list information RL includes A-
The customer information CIa, which is the personal information of the customer a who has purchased the ticket for one seat, and the customer information CIb to CId, which are the personal information of the customer who has purchased another seat, are also linked.

The directory information AR2 to AR4 have the same information hierarchical structure as the directory information AR1. In FIG. 3, four directory information AR1 to AR4 are shown as directory information, and directory information SC1 to SC4 of screening plan and screening content information SR1 to SR4 are shown.
4. Charge setting information CS1 to CS4, customer information CIa to C
Although Id is shown in units of four, it is needless to say that these are merely examples, and may be smaller or larger.

The server SV links and combines the stored individual information as required, transmits the information to the personal information terminal, and shows it to the consumer.

Next, as an example, the operation of the server SV and the information input operation of the consumer when the consumer uses the ticket purchase system via the personal information terminal TM5 which is a portable telephone connectable to the Internet. Will be described.

It is assumed that personal information terminal TM5 has, in addition to a number key, a scroll key for scrolling the screen and a function key whose role changes according to the screen display.

FIGS. 4 and 5 are flowcharts showing the operation of the server SV and the information input operation of the consumer. The display example of the information sent from the server SV is indicated by a box in the box. Of the information input operation is indicated by an oval box. 6 to 25 show the server S
FIG. 7 is a diagram showing an example of a display screen on a personal information terminal of information sent from V.

First, a consumer as a system user connects a personal information terminal TM5 to a network N such as the Internet.
Connect to T and connect to the vacancy information site operated by the server SV (step S1a). Then, the server SV
Transmits the information on the front page of the vacancy information site, and the screen 301 shown in FIG. 6 is displayed on the personal information terminal TM5 (step S1b).

On the screen 301, options of “1. View vacant seat information” and “2. Cancel” are displayed.
Encourage consumers to make a choice. The consumer operates the number keys and the scroll keys of the personal information terminal TM5 to make a selection.

If "1. See vacant seat information" is selected (step S2a), a date setting screen 302 shown in FIG. 7 is displayed (step S2b). When the consumer inputs a desired date (step S3a), an area setting screen 303 shown in FIG. 8 is displayed (step S3a).
3b). The information in this area corresponds to the directory information AR1 to AR4 described above.

Next, the consumer selects a desired area (step S4a). Then, the server SV searches the input information for information on a theater in a region desired by the consumer. That is, with reference to FIG. 3, the server SV searches the directory information SC1 to SC4 by tracing the directory information AR1 to AR4. Then, the search result is transmitted to the personal information terminal TM5.

At the personal information terminal TM5, a screen 304 shown in FIG. 9 is displayed as a theater list (step S4).
b). If the information does not fit on the screen, the screen may be scrolled using a scroll key. Next, the consumer selects a desired theater by inputting the number of the theater displayed on the screen (step S5a). The server SV searches the inputted information for information on the contents of the theater desired by the consumer. That is, with reference to FIG. 3, the server SV traces the directory information SC1 to SC4 and displays the screening content information SR1.
Search for ~ SR4. Then, the search result is transmitted to the personal information terminal TM5. The personal information terminal TM5 refers to the information transmitted from the server SV and displays the theater to be screened as a screen 305 shown in FIG. 10 (step S5b).

Next, the consumer selects a desired show time (step S6a). Then, the server SV searches the input information for information on the vacancy status at the desired show time. That is, with reference to FIG. 3, the server SV searches the seat list information RL and the seat arrangement information SA by following the screening content information SR1. And
While referring to the search results of the seat list information RL and the seat arrangement information SA, the information on the vacant seat status during the screening time is configured as a screen 306 shown in FIG. 11 and transmitted to the personal information terminal TM5.

From the transmitted information, the personal information terminal TM5 displays the vacant seat status at the screening time as a screen 306 (step S6b). In FIG. 11, there is a screen on the upper side of the screen, and the seats are arranged from the top up to row A, row B..., Row G, and from the left to the first, second,. I have. Empty seats are indicated by blanks. In this case, if the information does not fit on the screen, the screen may be scrolled using a scroll key.

After confirming the vacancy status in the theater on the screen 306, the consumer calls the vacancy list by selecting "LIST" in FIG. This operation is performed using a function key corresponding to "list" on the screen (step S7a). Then, the server SV refers to the seat list information RL, lists the vacant seats, configures the information of the vacant seat list as a screen 307 shown in FIG. 12, and transmits the information to the personal information terminal TM5.

Based on the transmitted information, personal information terminal TM5 displays a list of vacant seats at the screening time as screen 307 (step S7b). And consumers
A desired seat is selected using the number keys or the scroll keys (step S8a).

The server SV searches for information on the price of the selected seat. That is, with reference to FIG.
The charge information corresponding to the selected seat is searched from any of the charge setting information CS1 to CS4, and the information is transmitted to the personal information terminal TM5.

Based on the transmitted information, personal information terminal TM5 displays screen 308 shown in FIG. 13 and asks whether or not the consumer purchases a ticket for the seat at the charge (step S8b). Then, using the number keys or the scroll keys, the consumer selects “Yes” when purchasing with the presented amount of money, and selects “No” when not purchasing (Step S9a). If “No” is selected, the screen 307 is displayed again.

If "yes" is selected, the operation proceeds to an operation of inputting the consumer's personal information. Screen 3 shown in FIG.
In the screen 309b shown in FIG. 15, input of gender, in the screen 309c shown in FIG. 16, the date of birth, in the screen 309d shown in FIG.
On the screen 309e shown in FIG. 8, input of a credit card number is requested (step S9b).

When the consumer inputs the information in order (step S10a) and the input of all items is completed, the personal information terminal TM5 displays a screen 310 shown in FIG. Confirmation (step S10b).
Then, when the consumer confirms that there is no input error, the consumer uses the function key to display “good” on the screen 310.
Is selected (step S11a).

Upon receiving the information, the server SV inquires the credit card number of the consumer's credit card company (not shown) via the network NT to authenticate and confirm the consumer. If you can get it, you pay electronically for the ticket price at that point. During this time, the “inquiry” screen 312 shown in FIG.
Is displayed.

At this time, the server SV records the input personal information in a storage device such as an internal hard disk, and further, randomly or in accordance with a procedure such as a receiving order or the like. Is generated (step S11b). Then, new customer information similar to the customer information CIa to CId in FIG. 3 is newly created, and the seat list RL is updated. Here, the receipt number is a number necessary for receiving the ticket, and the consumer can obtain the ticket by giving the receipt number at a theater window on the day of the screening, for example. At this time, the counter retrieves the customer information from the receipt number and confirms whether or not the user is the principal.

Then, the server SV transmits the information of the receiving number to the personal information terminal TM5 to inform the consumer, and displays a screen 313 shown in FIG. 21 on the personal information terminal TM5. Here, if the consumer selects “end” (step S
13a), the front page information of the vacant seat information site is transmitted again from the server SV, the screen 301 is displayed on the personal information terminal TM5, and the process ends (step S).
13b).

The above is a description of a series of operations for purchasing a ticket. When there is an input error on each input screen or when it is desired to move to another screen, the "previous screen" at the lower right of each screen is displayed by pressing the function key. By using the selection, it is possible to return to the previous screen.

Next, a case where a purchased ticket is canceled or a case where a service content such as a screening date and time or a screening content described in a settled ticket is changed will be described.

First, the consumer who wishes to cancel or change the contents selects "2. Cancel" on the screen 301 using the number keys or the scroll keys (step S14a). The server SV displays a screen 314 shown in FIG. 22 on the personal information terminal TM5, and prompts the consumer to input a receipt number given at the time of ticket purchase (step S14b).

If the receiving number is input (step S15)
a), the server SV confirms the information on the ticket purchased by the consumer (information on the screening date and time, the theater, and the seat number) from the information on the receipt number, and asks whether to select cancellation or content change. Screen 31 shown in 23
5 is displayed on the personal information terminal TM5 to prompt the consumer to make a selection (step S15b).

If the consumer selects "1. refund" on the screen 315, that is, cancels (step S21a), the server SV calculates the difference between the cancellation date and time and the screening date and time, and determines the difference in advance. The cancellation fee is calculated based on the canceled cancellation fee setting table. Then, a screen 316 shown in FIG. 24 for requesting a cancellation fee is displayed on the personal information terminal TM5 (step S21b).

FIG. 26 shows a processing procedure in the server SV at the time of this cancellation. That is,
The server SV first checks the cancellation date and time (step S101), and then checks the screening date and time of the ticket purchased by the consumer (step S102). Then, a time difference between the screening date and the cancellation date and time is calculated (step S103), and the cancellation fee is calculated by referring to the calculation result and the cancellation fee setting table (step S104). Then, the data of the cancellation fee is transmitted to the personal information terminal TM5 of the consumer who has made the cancellation request (step S105).

Note that the cancellation fee setting table is as follows.
It is assumed that the information is recorded in a storage device in the server SV in advance. Table 1 shows a setting example of the cancellation fee setting table.

[0063]

[Table 1]

In Table 1, the amount to be refunded when an offer to cancel is received is set to decrease as the date and time of the screening approaches.

In the screen 316, as an example, when the time difference between the cancellation date and time and the screening date is more than 96 hours and less than 240 hours, 10% of the amount 2,000 yen presented on the screen 308 is displayed. 20
A case where 0 yen is charged to the consumer as a cancellation fee is shown.

When paying the cancellation fee, the consumer selects “good” using the function keys on the screen 316 (step S22a). The server SV receives this, calculates the amount obtained by subtracting the cancellation fee from the amount at the time of ticket purchase, and refunds to the consumer. This refund is performed by electronic settlement again between the consumer's credit card account and the ticket seller's account. Here, if the settlement of the previous ticket purchase has not yet been completed (for example, if the bank has been debited from a credit card company), the cancellation fee from the consumer's credit card account to the ticket seller's account will be charged. Only payment is made.

Then, the information of the order deletion is transmitted from the server SV, and is sent to the personal information terminal TM5 of the consumer as shown in FIG.
Is displayed and the completion of cancellation is notified to the consumer (step S22b). Here, if the consumer selects "end" (step S13a), the front page information of the vacant seat information site is transmitted again from the server SV, the screen 301 is displayed on the personal information terminal TM5, and the process ends. (Step S13b).

On the other hand, if the consumer selects “2. Transfer” on the screen 315, that is, to change the service contents such as the screening date and time or the screening contents (step S16a), the server SV sets Until the advance of the specified time period (for example, when the time difference between the screening date and time and the change offer date and time exceeds 96 hours), an offer to change the contents of the ticket that has been settled is accepted, and the contents are changed without refund. I acknowledge. And screen 30
2 is displayed on the personal information terminal TM5 (step S16).
b) prompt the consumer to enter a new desired date.

When the consumer inputs a desired date (step S17a), the server SV searches again for information on the contents of the theater selected at the time of the purchase of the previous ticket, and returns the search result to the personal information terminal. Send to TM5. The personal information terminal TM5 refers to the information transmitted from the server SV, and displays the screening schedule of the theater as a screen 305 (step S17b).

Next, the consumer selects a new desired show time (step S12a). The server SV searches the input information for vacant seat status information at the desired show time. Then, while referring to the search results of the seat list information RL and the seat arrangement information SA, the information on the vacant seat status at the screening time is configured as a screen 306 and transmitted to the personal information terminal TM5. Personal information terminal TM
5 displays, from the transmitted information, the vacancy status at the time of the screening as a screen 306 (step S12).
b).

After confirming the vacancy status in the theater on the screen 306, the consumer calls the vacancy list by selecting "LIST" in FIG. 11 (step S18a). Then, the server SV refers to the seat list information RL, lists the vacant seats, configures the information of the vacant seat list as a screen 307, and transmits the screen 307 to the personal information terminal TM5.

The personal information terminal TM5 displays the vacant seat list at the screening time from the transmitted information as the screen 307 (step S18b). Then, the consumer selects a desired seat using the number keys or the scroll keys (step S19a). Server SV
Searches for the information on the price of the selected seat and transmits the information to the personal information terminal TM5.

The personal information terminal TM5 displays a screen 308 asking whether or not the consumer should purchase a ticket for the seat at the price based on the transmitted information (step S).
19b). Then, using the number keys or the scroll keys, the consumer selects “Yes” when purchasing the presented amount of money, and selects “No” when not purchasing (Step S20a). If “No” is selected, the screen 307 is displayed again.

If "yes" is selected, the server SV
Generates a receipt number again (step S20b).
Then, the information of the new receiving number is transferred to the personal information terminal TM5.
To inform the consumer and display a screen 313 on the personal information terminal TM5. Here, if the consumer selects "end" (step S13a), the front page information of the vacant seat information site is transmitted again from the server SV, the screen 301 is displayed on the personal information terminal TM5, and the process ends. (Step S13b).

In this ticket purchase system, for a movie that is about to be screened, and there is a vacant seat for which no ticket order has been received, as the screening date approaches, the fee will be reduced from the initially set fee. That is, a ticket order may be accepted by performing a discount.

FIG. 27 shows a processing procedure in the server SV in that case. That is, the server SV
First confirms the current date and time (step S20).
1) Next, the screening date and time of a movie having an empty seat is confirmed (step S202). Then, the time difference between the screening date and time and the current date and time is calculated (step S203), and the discount fee is calculated with reference to the calculation result and the discount fee setting table (step S204). And
Update the charge setting information in FIG. 3 (step S20)
5).

It is assumed that the discount charge setting table is recorded in a storage device in the server SV in advance. Table 2 shows a setting example of the discount charge setting table.

[0078]

[Table 2]

According to the ticket purchase system according to the present embodiment, a request for canceling a settled ticket is accepted from the personal information terminal until the screening date and time comes, so that the consumer can determine his or her own schedule. Even if not, it is possible to easily order a ticket to the server via the personal information terminal. Therefore, it is possible to realize a ticket purchase system that is easy for consumers to use. In addition, ticket sellers who operate servers are more likely to order tickets from consumers,
It is a system that can easily lead to profit improvement.

Further, electronic payment is performed when a ticket order is received from the personal information terminal, and when the cancellation request is received within a predetermined period until the screening date and time, the payment amount at the time of payment is calculated. Since a small amount is refunded, the ticket seller can surely collect the difference from the consumer as a cancellation fee, and can reduce a decrease in profit due to the cancellation.

Since the server also receives personal information when accepting a ticket order from the personal information terminal, the ticket seller can store information such as the address, gender, age, and occupation of the consumer who purchased the ticket. They can be received as information and used as management information.

That is, information such as the sex, age, and occupation of the consumer, the content of the movie purchased, the location of the theater,
By referring to the information such as the screening date and time, it is possible to analyze the taste of the consumer's screening content by gender or occupation, for example. In addition to the above, when a plurality of movies are to be screened by time in one theater, it is possible to determine which movie is to be screened at which time, based on the information on the screening date and time applied by the system user. Further, if a consumer's address, for example, is also input as personal information, it is possible to make a management decision such as the establishment of a theater from the information on the address.

Further, the information of the purchase application itself is
Because it is information on the usage rate at a certain date and time in a certain theater,
Profit forecasts can be made.

Further, according to the ticket purchasing system according to the present embodiment, when the server accepts a ticket order from the personal information terminal, the server also receives the seat designation from the personal information terminal. The user can specify the seat position in the theater according to his / her preference.

As described above, if the amount refunded when the offer for cancellation is received is reduced as the date and time of the screening approaches, it is possible to prevent the consumer from canceling immediately before the screening. Therefore, the ticket seller has a low occurrence rate of cancellations from consumers immediately before the screening, and thus the system is easily linked to an increase in profit. Even if canceled, the amount to be refunded immediately before the screening can be reduced, so that the decrease in profit due to cancellation can be further reduced.

As described above, among the seats of the movies that are about to be screened and for which tickets have not yet been ordered, the personal information terminal sets the price lower than the initially set amount as the screen date approaches. By accepting ticket orders, consumers can get tickets at lower prices as the show date approaches. In addition, for ticket sellers, since the possibility of ordering tickets by consumers increases, the system can be easily linked to profit improvement.

Further, as described above, an application for a service content change of a ticket that has been settled is accepted and the content change is accepted without refund until a time before the screening date and time precedes by a predetermined period. In addition, the consumer can easily order a ticket to the server via the personal information terminal even when his or her own schedule is not fixed. Therefore, it is possible to realize a ticket purchase system that is easy for consumers to use. In addition, for ticket sellers, since the possibility of ordering tickets by consumers increases, the system can be easily linked to profit improvement.

In the above description, when purchasing a ticket, a method of notifying information necessary for receiving a ticket has been described. For example, as described in the description of the prior art, ticket data is transmitted. It is also possible to adopt a system in which a ticket is downloaded from a server to a personal information terminal and issued on an electronic medium.

Further, in this embodiment, the case where the ticket is a movie appreciation ticket is taken as an example, but at a predetermined date and time, a plurality of predetermined positions (seats) in a predetermined space (theatre, transportation, etc.). The present embodiment is applicable to not only movies but also services provided with the right to occupy one of them.

The present embodiment is also applicable to a performance without a seat designation (for example, an all-standing concert). In this case, there is no advantage of the seat designation, but other advantages of the present embodiment can be enjoyed.

[0091]

According to the first aspect of the present invention, since the offer for canceling the settled ticket is accepted from the personal information terminal until the service is performed, the consumer can determine his or her own schedule. Even if not, it is possible to easily order a ticket to the server via the personal information terminal. Therefore, it is possible to realize a ticket purchase system that is easy for consumers to use. In addition, since the server operator has a higher possibility of ordering tickets, a system that can easily lead to an increase in profits will be provided. Furthermore, electronic payment is performed when a ticket order is received from a personal information terminal, and when the time of receiving an offer for cancellation is within a predetermined period until the service is performed, the amount received in the electronic payment is Since the small amount is refunded, the server operator can surely collect the difference from the consumer as a cancellation fee, and can reduce the profit loss due to the cancellation.

According to the second aspect of the invention, the server also receives personal information when accepting a ticket order from the personal information terminal, so that the server operator can determine the name, gender, Information such as date of birth and occupation can be received as personal information, and these can be used as management information.

According to the third aspect of the present invention, when the server accepts a ticket order from the personal information terminal, the server also receives a designation of a predetermined position from the personal information terminal. A seat position in a theater or the like can be designated according to the user's preference.

According to the fourth aspect of the present invention, the amount refunded when the offer for cancellation is received becomes smaller as the service is approached, so that the consumer can cancel immediately before the service is offered. It can be suppressed. Therefore, the server operator has a low occurrence rate of cancellations from consumers immediately before the service is provided, so that the system can be easily linked to an increase in profit. Also, even if canceled
Since the amount to be refunded immediately before the service is performed is small, the decrease in profit due to cancellation can be further reduced.

According to the fifth aspect of the present invention, the server, for a plurality of predetermined positions for which a ticket order has not yet been received, lowers the predetermined amount as the service service is approached. While accepting a ticket order from the personal information terminal. Therefore, consumers
As you get closer to the service, you will be able to get tickets at lower prices. In addition, for the server operator, since the possibility of ordering tickets by the consumer is increased, the system is easily connected to the improvement of profit.

According to the sixth aspect of the present invention, the server accepts an offer to change the service content of a settled ticket and does not perform a refund until a predetermined period of time before the service is performed. The consumer can easily order a ticket to the server via the personal information terminal even if his / her schedule is not confirmed. Therefore, it is possible to realize a ticket purchase system that is easy for consumers to use. In addition, since the server operator has a higher possibility of ordering tickets, a system that can easily lead to an increase in profits will be provided.

According to the seventh aspect of the present invention, since the offer for canceling the settled ticket is accepted from the personal information terminal until the service is performed, the consumer has not determined his or her own schedule. Even in this case, it is possible to easily order a ticket from the server via the personal information terminal. Therefore, a ticket purchase server that is easy for consumers to use can be realized. In addition, since the server operator increases the possibility of ordering a ticket from a consumer, it is easy to increase profits. further,
Electronic payment is performed when a ticket order is received from a personal information terminal, and if the time of receiving the offer for cancellation is within a predetermined period until the service is performed, an amount less than the amount received in electronic payment , The server operator can surely collect the difference from the consumer as a cancellation fee, and can reduce a decrease in profit due to the cancellation.

[Brief description of the drawings]

FIG. 1 is a diagram showing a business model of a ticket purchase system according to an embodiment of the present invention.

FIG. 2 is a diagram showing a configuration of a ticket purchase system according to an embodiment of the present invention.

FIG. 3 is a diagram showing a hierarchical structure of information stored in a theater server.

FIG. 4 is a flowchart showing the operation of the server and the information input operation of the consumer.

FIG. 5 is a flowchart showing the operation of the server and the information input operation of the consumer.

FIG. 6 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 7 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 8 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 9 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 10 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 11 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 12 is a diagram illustrating an example of a display screen on a personal information terminal of information sent from a server.

FIG. 13 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 14 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 15 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 16 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 17 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 18 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 19 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 20 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 21 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 22 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 23 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 24 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 25 is a diagram showing an example of a display screen on a personal information terminal of information sent from a server.

FIG. 26 is a diagram showing a processing procedure in the server at the time of cancellation.

FIG. 27 is a diagram showing a processing procedure in the server when performing a discount.

[Explanation of symbols]

TM1 to TM10 Personal information terminal, NT network, SV server.

Claims (7)

[Claims] 1. A server having an electronic payment function and receiving an order for a ticket for receiving a predetermined service, and a personal information terminal having an electronic payment function and connectable to the server via a network. When the server receives an order for the ticket from the personal information terminal, the server performs electronic payment of a predetermined amount with the personal information terminal, and the personal information terminal Issuance of a ticket or notification of information necessary for receipt of the ticket, and until the service is performed, an offer to cancel the settled ticket is received from the personal information terminal, and the offer is received. If the time is within a predetermined period until the service is performed, a ticket purchase system for refunding an amount smaller than the predetermined amount is performed. Beam. 2. The ticket purchase system according to claim 1, wherein the server, when accepting an order for the ticket from the personal information terminal, personal information relating to characteristics of a consumer who receives the predetermined service. Ticket purchase system that also receives. 3. The ticket purchasing system according to claim 1, wherein the predetermined service is provided with a right to occupy one of a plurality of predetermined positions in a predetermined space at a predetermined date and time. A ticket purchase system, wherein the server, when accepting an order for the ticket from the personal information terminal, also accepts designation of the predetermined position from the personal information terminal. 4. The ticket purchasing system according to claim 1, wherein the amount to be refunded when the offer for cancellation is received decreases as approaching when the service is performed. 5. The ticket purchasing system according to claim 1, wherein the predetermined service is provided with a right to occupy one of a plurality of predetermined positions in a predetermined space at a predetermined date and time. Service, the server, for the plurality of predetermined positions, for which the ticket order has not yet been received, the personal service while lowering the predetermined amount as approaching when the service is performed. A ticket purchase system for receiving the ticket order from an information terminal. 6. The ticket purchasing system according to claim 1, wherein the server provides the cancellation request until the predetermined period or another predetermined period precedes the time when the service is performed. A ticket purchase system that accepts, from the personal information terminal, an offer to change the content of the predetermined service of the settled ticket, and approves the content change without refund. 7. A server which has an electronic payment function, receives an order for a ticket for receiving a predetermined service, and is connectable to a personal information terminal having an electronic payment function via a network. When an order for the ticket is received from the information terminal, electronic payment of a predetermined amount is performed with the personal information terminal, and the ticket is issued to the personal information terminal or the ticket is received. Until the service is performed, a request for cancellation of the settled ticket is received from the personal information terminal, and the time when the request is received is when the service is performed. A ticket purchase server that refunds an amount less than the predetermined amount when it is within a predetermined period.