JP2002216174A - Method and system for managing ticket issuing and ticket issuing managing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To securely authenticate the reserving person and the receiver of a ticket, to protect the just reserving person and to appropriately correspond to an illegal obtainer in the issuing of the ticket in a kiosk terminal. SOLUTION: In a user terminal 10, the reservation content of the ticket and the designation numbers of the kiosk terminals 21-1 to 21-n are inputted and they are transmitted and stored to/in a ticket issuing managing network 30. Then, the reservation number inputted in one of a plurality of the kiosk terminals 21-1 to 21-n and the peculiar number of the kiosk terminals 21-1 to 21-n are transmitted to the ticket issuing managing network 30. In the ticket issuing managing server 32 of the ticket issuing managing network 30, the designation number corresponding to the reservation number is collated with the received peculiar number. When they are matched as the result of collation, a web page where the issuing processing of the ticket is performed is transmitted to the kiosk terminals 21-1 to 21-n and the ticket issuing processing is preformed.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a ticketing management method, a ticketing management system, and a ticketing management program.
The present invention relates to a ticketing management method, a ticketing management system, and a ticketing management program for issuing a ticket for an event or the like received from a terminal owned by an individual at a kiosk terminal installed near the venue.

[0002]

2. Description of the Related Art A store, a retail store, a shopping district, a movie theater, a museum, a museum, an amusement park, a ballpark, a passenger transportation business (railroad, ship, aviation), an accommodation facility, a public organization, etc. In order to acquire customers and visitors, events are planned and organized, bargain sales are held, and discount tickets, lottery tickets, commemorative entrance tickets, commemorative tickets, etc. are issued. ing.

[0003] In addition, in order to advertise these events and the like, there has been a conventional television or radio commercial broadcast,
Inserting flyers in newspapers, hanging advertisements in railway cars,
There are posters on the street and inviting activities. Further, in recent years, with the development of communication technology, the contents of events and the like have been posted on web pages and direct mails, and have been distributed and provided to contract members and general home communication terminals.

On the other hand, participation tickets for events and the like, bargain sale rearranging tickets, other admission tickets, discount tickets, lottery tickets, gift certificates, appreciation tickets, admission tickets, boarding tickets, boarding tickets, boarding tickets, accommodation tickets, dinner tickets Among those who wish to purchase tickets, invitation tickets, special treatment tickets, etc. (hereinafter collectively referred to as tickets), in addition to direct purchase at stores, terminals owned by themselves (user terminals comprising personal computers, etc.) The number of those who search for and display the corresponding web page or the like using, apply on the web page, and obtain it by mail at a later date has increased.

[0005]

However, a person who purchases a ticket at a store or by mail arrives at the event site because the ticket must be brought to a store where the event is held. There was a risk of losing the ticket in the meantime. When a ticket is lost, not only is the reservation labor wasted, but the paid fee is not returned and damage may occur.

In order to prevent such a loss of a ticket, a technique has been proposed in which a ticket (a kiosk terminal) provided at a station, a convenience store, a department store, etc., which can be used by an unspecified number of people, issues a ticket. .
By using the ticketing technology of the kiosk terminal to issue a ticket at the kiosk terminal near the event venue, the time from the issuance to the arrival at the event venue is shortened, so that the ticket can be prevented from being lost.

However, when a ticket is issued at the kiosk terminal, the reservation for ticket purchase is made at another terminal (usually a terminal owned by the purchaser). It was necessary to authenticate whether and were the same person. This certification includes:
Generally, a reservation number is used, but if this reservation number is leaked and becomes known to others,
Tickets were received and misused by others.

[0008] Examples of this abuse include an act of impersonating a legitimate reservation person to participate in a concert or an event, and an act of selling an illegally obtained ticket at an original price or a high price to obtain a profit. Furthermore, once a ticket is issued, a ticket with the same content will not be reissued unless there is special circumstances, so if the ticket is received by an unauthorized recipient, the valid reservation person will subsequently Did not receive a ticket even if the ticket was issued.

In this case, the legitimate reservation person purchases a new ticket or proves that he / she is a legitimate reservation person. However, it is not easy to prove the legitimate reservation person. I often gave up. In addition, the fee already paid is rarely reimbursed at the request of the legitimate reservation person, so that the financial damage was also caused.

The present invention has been made in view of the above circumstances, and when issuing a ticket at a kiosk terminal near the venue, it is possible to reliably authenticate the identity of the ticket reservation person and the recipient, and to obtain an unauthorized person. The purpose of the present invention is to provide a ticketing management method, a ticketing management system, and a ticketing management program that enable a legitimate reservation person to obtain a ticket in the event of a problem, and to enable the discovery of an unauthorized person and appropriate response to this person. .

[0011]

In order to achieve the above object, according to a first aspect of the present invention, there is provided a ticketing management method, wherein a ticketing management network receives a ticket purchase reservation from a user terminal using a communication line. A ticket management method for transmitting a purchase reservation to a kiosk terminal that has requested a ticket issuance among a plurality of kiosk terminals and issuing a ticket. Receive and remember the designated number of the kiosk device that
The unique number is received from the kiosk terminal that requested the ticketing, the specified number is compared with the unique number, and if the match is found, the details of the purchase reservation are transmitted to the kiosk terminal that transmitted the unique number. There is a way.

Further, the ticketing management system according to the second aspect of the present invention provides a user terminal for inputting a ticket purchase reservation, a plurality of kiosk terminals for issuing tickets, a purchase reservation using a communication line, and a ticket. A ticket management network that transmits the contents of a purchase reservation to a kiosk terminal that has issued a ticket, and issues a ticket from the user terminal. The storage unit that receives and stores the terminal's designated number, receives the unique number from the kiosk terminal that requested the ticketing, and compares this unique number with the designated number retrieved from the storage unit. And a ticketing management server that transmits the details of the purchase reservation to the kiosk terminal that has transmitted the unique number.

If the ticketing management method and the ticketing management system have the above-described methods and configurations, respectively, even if the reservation number given to the ticket reservation person is known to another person, the other person can specify the ticket reservation person. Unless a ticketing process is performed in the kiosk terminal, no ticket is issued, so that unauthorized acquisition of the ticket due to leakage of the reservation number can be prevented.

The ticketing management system according to claim 3 has a venue terminal provided at the venue where the ticket is used, and the ticketing management server of the ticketing management network transmits the contents of the purchase reservation to the venue terminal. , The venue terminal reads the contents of the ticket and checks the read contents against the received reservation contents, and as a result of the verification, when the match is found, the ticket bringer to the venue is the same as the ticket reservation person It is configured to determine that the person is a person.

If the ticketing management system is configured as described above, the authentication based on the collation between the person who reserved the ticket and the recipient can be performed.
Since it can be performed not only at the kiosk terminal but also at the venue terminal, double authentication processing can be performed. Furthermore, since the contents of the purchase reservation are provided from the ticketing management network at the venue terminal, the ticket sales status and the attendee prediction at the venue can be totaled and calculated. Then, the management company having the ticketing management network can quantitatively grasp the ticketing status at the kiosk terminal and the use frequency of the ticketing management system by the user of the personal terminal.

According to a fourth aspect of the present invention, in the ticketing management system, when the ticketing management network receives a plurality of ticketing requests related to a specific ticket, one or more kiosk terminals that have transmitted these ticketing requests, and Send the details of the purchase reservation for the specific ticket to each of the venue terminals, each of the one or more kiosk terminals issues a ticket in response to receiving the ticketing request, and the venue terminal issues the ticket description. It reads and compares the read contents with the contents of the purchase reservation for the specific ticket received, and when the result of the comparison shows that it matches, notifies the outside that it is one of a plurality of issued tickets. There is a configuration.

With this configuration of the ticketing management system, when a plurality of ticketing permission requests are received in the ticketing management network, one or more kiosk terminals that have transmitted the ticketing request are issued. Thus, the venue terminal can detect the plurality of issued tickets, and externally notify that the ticket has been detected.
Therefore, the manager of the event venue can stop the holders of the tickets issued multiple times and confirm whether the ticket is a valid reservation or an unauthorized recipient by the external notification of the venue terminal.

Conventionally, once a ticket is issued once for one reservation, the same ticket is not reissued even if a ticketing process is performed for the same reservation thereafter. For this reason, if a ticket is issued by a person who has illegally obtained the reservation number, the valid reservation person has to give up because he or she does not issue the ticket at the kiosk terminal thereafter. However, in the ticketing management system of the present invention, by making it possible to issue two or more tickets for one reservation, a legitimate reservation person can also receive a ticket and can participate in an event or the like.

On the other hand, an unauthorized recipient of a ticket abuses a ticket by impersonating a legitimate reservation person, participating in an event or the like, or gaining profit by resale. Those who have obtained the resold tickets are usually those who have given up participation because they could not make a reservation, or those who have obtained them at a low price, bring their tickets and show them to the venue. Was.

For this reason, if there are a plurality of persons who issue the same ticket at the kiosk terminal, the ticket is issued to those persons and a plurality of tickets are issued to the venue terminal. By notifying that the event has been made, it is possible to find a legitimate reservation person and an unauthorized ticket acquirer at the entrance of the venue where the venue terminal is provided, and take appropriate measures.

Furthermore, if the ticket obtained at the kiosk terminal is subsequently lost and another person who has obtained the ticket impersonates the reservation person and tries to enter the venue, the legitimate reservation person must use the kiosk terminal again at the kiosk terminal. By performing the issuing process, it is possible to extract a person who intends to abuse the terminal at the venue terminal.

Further, the ticketing management system according to the fifth aspect has an opening / closing gate provided at the entrance of the venue where the ticket is used, and the venue terminal uses the content read from the ticket and the purchase reservation related to the specific ticket. And the opening / closing gate is closed when the result of the comparison matches.

With this configuration of the ticketing management system, when a plurality of tickets issued at the venue terminal are found, the opening / closing gate can be automatically closed. Accordingly, it is possible to stop an unauthorized ticket user from entering, and also to prevent and prevent the escape of this person.

A ticketing management program according to claim 6 receives and stores a ticket purchase reservation from a user terminal using a communication line, and stores the ticket purchase reservation among a plurality of kiosk terminals.
A program for causing a ticketing management server to execute processing for transmitting the contents of a purchase reservation to a kiosk terminal that has requested ticketing, and has received a designated number of the kiosk terminal from a user terminal and requested ticketing. As a configuration that receives the unique number from the kiosk terminal, compares the designated number with the unique number, and executes the process of transmitting the contents of the purchase reservation to the kiosk terminal that has transmitted the unique number when the result of the comparison is a match is there.

With this configuration of the ticketing management program, the designated number from the user terminal is compared with the unique number from the kiosk terminal, and when the designated number does not match the unique number as a result of the comparison, When a discovery permission is requested from a terminal other than the kiosk terminal indicated by the designated number, the ticketing management network can execute processing for not transmitting the contents of the purchase reservation.

For this reason, even if the ticketing process at the kiosk terminal is performed by a person who has illegally obtained the reservation number, the ticket will not be issued unless the kiosk terminal having the unique number matching the designated number is used. It is possible to prevent unauthorized acquisition of tickets due to leakage of numbers.

[0027]

Embodiments of the present invention will be described below with reference to the drawings. [First Embodiment] First, a first embodiment of a ticketing management system and a ticketing management program for realizing the ticketing management method of the present invention will be described with reference to FIG. FIG. 1 is a block diagram showing the configuration of the ticketing management system of the present embodiment.

As shown in FIG.
Are the user terminal 10 and the kiosk terminals 21-1 to 21-
n, printing devices 22-1 to 22-n, a ticketing management network 30, and a communication line 40. here,
The user terminal 10 includes a display unit (not shown) represented by a CRT (CRT), an LCD (Liquid Crystal Display), and the like;
An information communication device having an input unit (not shown) typified by a keyboard, a touch panel, and the like, such as a personal computer, a notebook computer, a mobile phone,
It consists of PHS, PDA, mobile tool, mobile notebook, etc.

As shown in FIG. 2, the display section of the user terminal 10 can output service information of a store or the like. The service information includes gifts at participating stores and participation in lotteries, common discounts at bargains at department stores, discounts on admission fees for museums, museums, amusement parks, etc.
Includes discounts on trains, buses, ships, etc., and discounts on hotel, inns, guesthouses, etc.

Further, the service information can be displayed items such as a store name, a museum name, a company name, etc., a service period, an event name, a service target person, and service contents. Further, on the display screen of the service information, as shown in the figure, a column indicating whether or not there is a purchase request, a button for determining the purchase request, and the like can be displayed. Although only one user terminal 10 is provided in FIG. 1, the number of user terminals 10 is not limited to one, and a plurality of user terminals 10 may be provided.

In this specification, the kiosk terminals 21-1 to 21-1
21-n is a terminal installed at a station, a convenience store, a department store, a public facility, or the like, which can be operated by an unspecified number of people. The kiosk terminals 21-1 to 21-n print and print newspapers and magazines together with the printing devices 22-1 to 22-n.
Provides various services such as sales, display and provision of free information, and issuance of tickets.

Further, the kiosk terminals 21-1 to 21-n
Transmits the reservation number for authentication and the kiosk terminal unique number input by the customer to the ticketing management network 30,
Receive the authentication result. In addition, the kiosk terminals 21-1 and 21-2
1-n is installed in places where the public gathers, such as streets and stores,
Also, since it can be used by an unspecified number of people, if the software management and hardware maintenance are not performed sufficiently, falsification and forgery of issued tickets etc., to the unexpected site of the administrator It may be used for connection, intrusion into other networks, eavesdropping, etc. Therefore, thorough authentication is a demand.

The printing devices 22-1 to 22-n print tickets and the like in accordance with the issuance processing in the connected kiosk terminals 21-1 to 21-n. The kiosk terminals 21-1 to 21-n are not necessarily connected to the printing devices 22-1 to 22-2.
2-n may not be connected.

The ticketing management network 30 has a database dedicated server 31, a ticketing management server 32, and a web server 33. Database dedicated server 31
Stores the contents of the purchase reservation from the user terminal 10 (reservation contents), the installation locations of the kiosk terminals 21-1 to 21-n, the kiosk terminal unique number, the designated kiosk terminal, and the like.

The ticketing management server 32 transmits a request for transmitting a ticket reservation page from the user terminal 10 to the web server 33.
Send to In addition, the reservation content from the user terminal 10 is received and sent to the database dedicated server 31 for storage. Further, the ticketing management server 32 determines a reservation number upon receiving the reservation content, and transmits the reservation number to the user terminal 10.

The ticketing management server 32 sends a request for transmitting a reservation number input page from the kiosk terminals 21-1 to 21-n to the web server 33. Further, the reservation numbers from the kiosk terminals 21-1 to 21-n are retrieved and retrieved from the dedicated database server 31, and the kiosk terminal designation number and the kiosk terminal 21 stored together with the reservation numbers are stored.
Check with the unique numbers from -1 to 21-n. If the result of the comparison is a match, this fact is sent to the web server 33. Note that a workstation server can be used as the ticketing management server 32.

The web server 33 includes a ticket management server 32
With the input of the ticket reservation page transmission request from,
The input screen of the ticket reservation content is posted on the web page and transmitted to the user terminal 10. Also, the web server 33
In response to the input of the reservation number input page transmission request from the ticketing management server 32, the entry screen of the ticket reservation content is posted on the web page and transmitted to the user terminal 10.

Further, the web server 33 publishes the result of the comparison between the designated number and the unique number in the ticketing management server 32 on a web page, and displays the kiosk terminals 21-1 to 21-2.
1-n. The ticketing management network 30 may be provided with a mail server (not shown). This mail server distributes the information posted on the web page by the web server 33 to the user terminal 10 and the kiosk terminals 21-1 to 21-n by placing the information on an electronic mail.

As the communication line 40, any conventionally known public line, commercial line or dedicated line can be used.
The communication line 40 is a line that can connect the user device 10, the kiosk terminals 21-1 to 21-n, and the ticketing management network 30 wirelessly or by wire. For example, a mobile terminal network, a public line network, a dedicated line network , An Internet circuit network and an intranet network.

Next, the operation of the ticketing management system of this embodiment will be described with reference to FIG. FIG. 7 is an operation procedure diagram showing the operation of the ticketing management system of the present embodiment. First, a request for transmitting a reservation content input web page (ticket reservation page) is sent from the user terminal 10 to the ticketing management network 30 via the communication line 40 (step 10).

At the web server 33 of the ticketing management network 30 that has received the request for transmitting the ticket reservation page, a ticket reservation page is created and transmitted to the user terminal 10 (step 11). On the user terminal 10, the received ticket reservation page is displayed, and the reservation content is input (steps 12, 13).

The input reservation contents are transmitted from the user terminal 10 to the ticketing management network 30 (step 1).
4). Ticketing management server 32 of ticketing management network 30
In, the received reservation content is sent to and stored in the database dedicated server 31 (step 15).

The reservation number is determined in the ticketing management server 32 and transmitted to the user terminal 10 (steps 16 and 17). Then, the received reservation number is displayed on the screen of the user terminal 10 (step 1).
8). Further, in the ticketing management server 32, the kiosk terminals 21-1 to 21-n installed near the facility where the ticket is used are searched from the database dedicated server 31 based on the received reservation contents (step 19),
Kiosk terminals 21-1 to 21- found as a result of the search
n is transmitted to the user terminal 10 as a kiosk terminal list (step 20).

At the user terminal 10, the received kiosk terminal list is displayed on the screen together with the designated numbers of the kiosk terminals 21-1 to 21-n (step 21). A kiosk terminal selected from the list of kiosk terminals displayed on the screen as a terminal for performing ticketing processing (designated kiosk terminal 2
The designated number of 1) is input, and the ticketing management network 30
(Steps 22 and 23).

In the ticketing management server 32 of the ticketing management network 30, the received designated number of the designated kiosk terminal 21 is sent to the dedicated database server 31 and stored together with the reservation number determined in step 16 (step 24). . Thereafter, as shown in FIG. 4, when a transmission request for a reservation number input page (ticketing permission request) is transmitted from one of the plurality of kiosk terminals 21-1 to 21-n to the ticketing management network 30, the Web is issued. Server 33
Transmits a reservation number input page to the kiosk terminal 10 (steps 25 and 26).

In the kiosk terminals 21-1 to 21-n, the received reservation number input page is displayed on the screen (step 27), and the reservation number is input (step 2).
8). The input reservation number is transmitted to the ticketing management network 30 together with the unique numbers of the kiosk terminals 21-1 to 21-n on which the reservation number input page is displayed (step 29).

The reservation number is received by the ticket management server 32 of the ticket management network 30, and the designated number corresponding to the reservation number is extracted from the database dedicated server 31. The retrieved designated number and the received unique number are collated (step 30). If the collation results in a coincidence, the coincidence is sent to the web server 33.

In the web server 33, the input collation result and the ticket issuing processing screen are posted on a web page and transmitted to the kiosk terminal 21 (step 3).
1). Then, the kiosk terminal 21 performs an issuance process according to the received issuance process display screen (step 32). On the other hand, if they do not match, the fact that they do not match is transmitted to the kiosk terminals 21-1 to 21-n.

If the ticketing management method, ticketing management system, and ticketing management program are configured as described above, it is possible to prevent tickets from being issued at terminals other than the kiosk terminal designated at the user terminal. Therefore, even if a person who illegally obtains the reservation number attempts to issue a ticket at an appropriately selected kiosk terminal, the ticket cannot be received unless the terminal is a designated kiosk terminal. Therefore, it is possible to prevent the ticket from being illegally obtained due to the leakage of the reservation number, and to protect the legitimate reservation person.

[Second Embodiment] Next, a second embodiment of the ticketing management system, ticketing management method and ticketing management program of the present invention will be described with reference to FIG. FIG. 1 is a block diagram showing the configuration of the ticketing management system of the present embodiment.

This embodiment is different from the first embodiment in that
The difference is that a venue terminal that can authenticate a ticket is also provided at the event venue. Other components are the same as in the first embodiment. Therefore, in FIG. 5, the same components as those in FIG. 1 are denoted by the same reference numerals, and detailed description thereof will be omitted.

As shown in FIG. 5, the ticketing management system 1
Has a venue terminal 50. Here, the venue terminal 50
Is an information providing terminal installed at a ticket submission window or the like at an event venue or the like. Event venues and the like include stores, retail stores, shopping streets, movie theaters, museums, museums, amusement parks, ballparks, passenger transportation (railroad, ship, aviation), accommodation facilities, public organizations, and the like. The venue terminal 50 includes the reading unit 5
1, a terminal management unit 52, a terminal storage unit 53, a notification management unit 54, and a notification unit 55.

The reading section 51 is composed of a bar code reader having a function of reading the contents of the ticket, a character recognition device, a symbol identification device, and the like. The terminal management unit 52 sends the reservation content from the ticketing management network 30 to the terminal storage unit 53 and stores it.

The terminal management unit 52 searches the terminal storage unit 53 for a reservation content that matches the description content from the reading unit 51. If the reservation content is found as a result of the search, the ticket reservation person and the bearer Are determined to be the same person. On the other hand, if not found, it is determined that the person who reserved the ticket and the bearer are not the same person, and sends a notification signal to the notification management unit 54.

Further, the terminal management unit 52 searches for
When the discovered reservation content is related to a plurality of issued tickets, a notification signal indicating this is sent to the notification management unit 54. The notification management unit 54 controls the notification unit 55 according to the notification signal from the terminal management unit 52, and notifies the content indicated by the notification signal to the outside.

The notification unit 55 notifies the contents of the notification signal to the outside under the control of the notification management unit 54. This notification unit 55
Is composed of an LCD (Liquid Crystal Display), a CRT (CRT), or the like, and can display on the screen that a plurality of issued tickets have been accepted. Further, it comprises a speaker, an LED (light emitting diode), a neon sign, or the like, and can be notified by voice output or light emission.

Further, as shown in FIG. 6, the ticketing management system 1 can be provided with an opening / closing gate 60 installed at the entrance of a venue where an event or the like is held. The opening / closing gate 60 detects or monitors the entry of the participant, and is provided with an entry prevention plate for preventing a person who intends to enter illegally, an alarm device for notifying the intrusion, an alarm lamp, and the like. I have.

The entry prevention plate, the alarm, the alarm lamp, and the like are connected to the terminal management unit 52 of the venue terminal 50, and the operation thereof is controlled. For example, in the terminal management unit 52,
The reservation contents corresponding to the contents of the ticket are stored in the terminal storage unit 5.
3 if not found as a result of the search, or
If the discovered reservation content relates to a plurality of issued tickets, an unauthorized recipient signal is sent to the open / close gate 60, and the entry prevention plate is closed.

By providing an opening / closing gate in the ticketing management system and connecting to the venue terminal, when an unauthorized recipient is found at the venue terminal, entry of that person can be prevented at the opening / closing gate. For this reason, it is possible to check whether the ticket holder is a valid reservation person or an unauthorized recipient, permitting the valid reservation person to enter as it is, and taking appropriate measures for one unauthorized recipient. Can take.

Next, of the operations of the ticketing management system according to the present embodiment, a case in which issuance processing is performed in two or more kiosk terminals will be described with reference to FIG. FIG. 7 is an operation procedure diagram showing the operation of the ticketing management system of the present embodiment. When an issuance process is performed in one of the kiosk terminals 21-1 to 21-n (the kiosk terminal 21a) (step 50 (issue process having the same content as step 32 in FIG. 4)), this process is performed. Is issued to the ticketing management network 30 (step 51).

In the issue management server 32 of the ticketing management network 30, the received issuance completion signal a is sent to the database dedicated server 31 and stored therein (step 5).
2). Further, the issuance completion signal a and the reservation contents related to the ticket are transmitted to the venue terminal 50 (step 5).
3). In the terminal management unit 52 of the venue terminal 50, the received issuance completion signal a and the content of the reservation are sent to the terminal storage unit 53 and stored therein (step 54).

Next, when an issuance process is performed in a terminal other than the kiosk terminal 21a (the kiosk terminal 21b) (step 55 (issue process having the same content as in step 32 in FIG. 4)), an issuance process indicating completion of this process is performed. A completion signal (issue completion signal b) is transmitted to the ticketing management network 30 (step 56).

Note that the ticketing management network 30 of the present invention
In, even if a ticketing permission request is sent again for a ticket that has been issued once, an issuance processing page is transmitted to the kiosk terminal 21b that has transmitted this ticketing permission request, and the issuance processing is performed. Shall be performed.

In the ticketing management server 33, the received issuance completion signal b is sent to the database dedicated server 31 and stored therein (step 57). Also, the issue completion signal b
Is transmitted to the venue terminal 50 (step 58). In addition,
Here, in the issue management server 32, the issue completion signal b
It is also possible to notify the venue that a ticket regarding has already been issued not only at the kiosk terminal 21b but also at the kiosk terminal 21a.

In the terminal management section 52 of the venue terminal 50,
The received issuance completion signal b is sent to the terminal storage unit 53 and stored together with the reservation content of the issuance completion signal a (step 59). Then, in the reading unit 51 of the venue terminal 50,
The content of the ticket is read (step 60) and sent to the terminal management unit 52.

The terminal management unit 52 searches the terminal storage unit 53 for the reservation content corresponding to the input description content (step 61). As a result of the search, when the corresponding reservation content is found, it is confirmed whether or not there are a plurality of issuance completion signals related to the reservation content (step 62).

As a result of the confirmation, if there are a plurality of tickets, a notification signal indicating that the tickets have been issued is transmitted by the notification management unit 54.
Sent to The notification section 55 is controlled by the notification management section 54 having received the notification signal, and the fact that one of a plurality of issued tickets has been found is externally notified (step 6).
3).

Since a plurality of tickets are issued for one reservation, the processing from step 60 to step 63 is performed each time the plurality of tickets are accepted by the venue terminal 50, and the notification section An external notification is issued at 55.

If the ticketing management system is configured as described above, the venue terminal can grasp the use status and sales status of the venue, event, etc., based on the issuance completion signal and the reservation content from the ticketing management network. it can.
For this reason, it is possible to quantitatively grasp the sales promotion effect as compared with simply placing an advertisement.

Further, since ticket authentication can be performed not only at the kiosk terminal but also at the venue terminal,
Double content confirmation is possible for one ticket. Further, when one of a plurality of issued tickets is found at the venue terminal, the fact that this has been found can be notified to the outside. In addition, as a venue manager, the notification at the venue terminal will catch the person who brought the ticket issued multiple times, confirm whether it is a valid reservation person or an unauthorized recipient, and if it is an unauthorized recipient, Action can be taken.

The processing in the ticketing management network, ticketing management server, web server, kiosk terminal, venue terminal and user terminal in each of the above embodiments is executed by a computer controlled by the ticketing management program. The process executed by the ticketing management program includes, for example, a process of sending the reservation content from the user terminal and the reservation number from the kiosk terminal to the database dedicated server and storing the same, a process of determining the reservation number and transmitting it to the user terminal, The process of comparing the designated number with the unique number, the process of transmitting the reservation content to the kiosk terminal and the venue terminal, the process of reading the content of the ticket, the process of searching for the reservation content corresponding to the content, and the notification signal. In each configuration of the ticketing management system, there is a process controlled by the ticketing management program, such as a process for sending to the management unit.

[0072]

As described above, according to the present invention, even if the reservation number given to the ticket reservation person is known to another person, the other person can execute the issuing process at the kiosk terminal designated by the ticket reservation person. Unless it is performed, no ticket is issued, so that unauthorized ticket issuance due to leakage of the reservation number can be prevented.

Further, by providing a venue terminal for performing collation between a ticket reservation person and a recipient in the discovery management system, ticket authentication can be performed not only at the kiosk terminal but also at the venue terminal. Therefore, unauthorized entry due to forgery of a ticket or the like can be prevented by authentication of the venue terminal.

Further, since the contents of the purchase reservation are provided from the ticketing management network at the venue terminal, the ticket sales status and the attendee prediction at the venue can be totaled and calculated. Then, the management company having the ticketing management network can quantitatively grasp the ticketing status at the kiosk terminal and the use frequency of the ticketing management system of the present invention.

Even when a plurality of ticketing permission requests are received in the ticketing management network, one or more kiosk terminals that have transmitted the ticketing permission requests issue tickets, so that the venue terminals When one of the plurality of issued tickets is detected, the detection can be notified externally to notify the venue manager of the detection. Therefore, the venue manager can use the notification to seize the user of the ticket, confirm whether the ticket is a valid reservation or an unauthorized recipient, allow the valid reservation to enter, and take appropriate measures for the unauthorized recipient. Can be taken. Therefore, it is possible to avoid a disadvantageous situation in which a ticket cannot be obtained for a legitimate reservation person because the fraudulent recipient has performed the issuing process first.

Further, if the ticket obtained at the kiosk terminal is subsequently lost and another person holding the ticket impersonates the reservation person and attempts to enter the venue, the valid reservation person must use the kiosk terminal again. By performing the issuing process, it is possible to extract a person who intends to abuse the terminal at the venue terminal.

Further, by providing an opening / closing gate connected to the venue terminal, when a forged ticket or a plurality of issued tickets is found at the venue terminal, an unauthorized recipient entry signal is received from the venue terminal. It is possible to automatically prevent entry of ticket holders at the opening / closing gate.

[Brief description of the drawings]

FIG. 1 is a block diagram showing an internal configuration of a ticketing management system according to a first embodiment of the present invention.

FIG. 2 is a diagram illustrating a display unit of the user terminal on which bargain information and discount information are displayed.

FIG. 3 is an operation procedure diagram showing an operation of the ticketing management system in the first embodiment of the present invention.

FIG. 4 is an operation procedure diagram showing an operation subsequent to the operation shown in FIG. 3;

FIG. 5 is a block diagram showing an internal configuration of a ticketing management system according to a second embodiment of the present invention.

FIG. 6 is a block diagram showing another internal configuration of the ticketing management system according to the second embodiment of the present invention.

FIG. 7 is an operation procedure diagram showing the operation of the ticketing management system according to the second embodiment of the present invention.

[Explanation of symbols]

 1 Ticketing Management System 10 User Terminal 21-1 to 21-n Kiosk Terminal 22-1 to 22-n Printing Device 30 Ticketing Management Network 31 Database Dedicated Server 32 Ticketing Management Server 33 Web Server 40 Communication Line 50 Venue Terminal 51 Reading Unit 52 Terminal management unit 53 Terminal storage unit 54 Notification management unit 55 Notification unit 60 Open / close gate

Claims (6)

[Claims] 1. A ticketing management network receives and stores a ticket purchase reservation from a user terminal using a communication line, and, among a plurality of kiosk terminals, a kiosk terminal that has requested the ticketing of the ticket. A ticket management method for transmitting the contents of the purchase reservation to issue the ticket, receiving and storing a designated number of the kiosk terminal for issuing the ticket from the user terminal, and requesting the ticket issuance. The unique number is received from the kiosk terminal that has performed, the specified number is compared with the unique number, and as a result of the comparison, when the match is found, the contents of the purchase reservation are transmitted to the kiosk terminal that transmitted the unique number. Ticketing management method characterized by performing. 2. A user terminal for inputting a ticket purchase reservation, a plurality of kiosk terminals for issuing the ticket, and receiving the purchase reservation using a communication line.
A ticket management network having the kiosk terminal requesting the ticket issuance and transmitting the details of the purchase reservation to perform the ticket issuance, wherein the ticket management network comprises: A storage unit for receiving and storing the designated number of the kiosk terminal that issues the ticket, receiving a unique number from the kiosk terminal that has requested the ticketing, and extracting the unique number and the designation retrieved from the storage unit. A ticket management server that compares the number with a kiosk terminal that has transmitted the unique number when a match is found as a result of the comparison. 3. A venue terminal provided at a venue where the ticket is used, wherein the ticket management server of the ticket management network transmits the contents of the purchase reservation to the venue terminal, , Read the contents of the ticket,
This read content is compared with the received reservation content, and as a result of the comparison, when the content matches, it is determined that the bearer of the ticket to the venue is the same as the person who reserved the ticket. 3. The ticketing management system according to claim 2, wherein: 4. When the ticketing management network receives a plurality of ticketing requests for a particular ticket,
One or two or more kiosk terminals that have transmitted these ticketing requests and the contents of the purchase reservation related to the specific ticket to each of the venue terminals, and each of the one or two or more kiosk terminals issues the ticketing With the receipt of the request, the ticket issuance, The venue terminal reads the description content of the ticket,
This read content is compared with the content of the purchase reservation for the received specific ticket, and as a result of the comparison,
The ticketing management system according to claim 3, wherein when it is matched, the fact that the ticket is one of a plurality of tickets issued is notified to the outside. 5. An opening / closing gate provided at an entrance of a venue where the ticket is used, wherein the venue terminal collates the content read from the ticket with the content of the purchase reservation for the specific ticket. 5. The ticketing management system according to claim 3, wherein the opening / closing gate is closed when a match is found as a result of the comparison. 6. A communication line is used to receive and store a ticket purchase reservation from a user terminal, and, among a plurality of kiosk terminals, a kiosk terminal that has requested the ticket issuance of the ticket is sent to the kiosk terminal. A program for causing a ticketing management server to execute a process of transmitting contents, comprising: receiving a designated number of the kiosk terminal from the user terminal; receiving a unique number from the kiosk terminal that has requested the ticketing; A ticketing management program for collating a number with the unique number, and executing a process of transmitting the contents of the purchase reservation to the kiosk terminal that has transmitted the unique number when the result of the comparison is a match.