JP2002215986A - Item reservation and sales system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an item reservation and sales system capable of more securing authentication of a user making a reservation for using an item, and giving an information to the user by writing a reservation result in a user's scheduler or sending an electronic mail to surely carry out the reservation. SOLUTION: This system is formed by a portable telephone base station 101, the Internet 102, a portable telephone 103 having a browser function, an individual data base 104 prepared for the user, a retrieval means 105, an authentication center 106, a ticket issuing center 107, a ticket claim window terminal 108.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an item reservation / sales system mainly using a browser terminal connectable to the Internet, and more particularly to a search for an item desired by a user, and notification of the success or failure of the reservation as necessary. A system for minimizing misidentification in validating a reservation.

[0002]

2. Description of the Related Art An item sales system using the Internet or the like is already in operation. For example, it is possible to make a search for a travel ticket to be sold and make a reservation on the homepage of a travel agency. However, in the case of ticket reservation using a network, reservation under a fictitious name is also possible, and identification of the person who made the reservation is a problem. Also, it is more important than the face-to-face sales to surely notify the result of the reservation because of the ease of online sales.

[0003]

The problem to be solved is to ensure the authenticity of the user who made the reservation, and to fulfill the reservation by notifying the user's scheduler by writing the result of the reservation or sending an e-mail. Is to provide a ticket reservation and sales system that ensures

[0004]

Means for Solving the Problems In order to solve the above-mentioned problem of providing safe and comfortable operation, the present inventors have conducted intensive studies and have taken the following methods.

That is, a system comprising a telecommunications network, a browser terminal, a browser running on the browser terminal, and at least one network selected from the Internet, an intranet, and an extranet, wherein the user's desired conditions entered in advance Search means for searching for information on the use of an item according to the following, search notification means for notifying the user of the search result, application means for applying for a reservation for the use of the item, and reservation processing for determining the success or failure of the reservation according to the reservation status of the item. The present invention employs an item reservation / sales system comprising, as constituent elements, a means for notifying a reservation result, a reservation notifying means for notifying a reservation result, and an activation means for authenticating a reservation result and a user and validating use of an item.

Here, the search notification means may be an e-mail in which the search result is described in a predetermined format. Furthermore, it is more preferable that the application can be made by e-mail describing the item to be reserved for application in a predetermined format or by direct input from the web. Further, in a case where a plurality of items are reserved for sale by writing an electronic schedule that can be written from the web or an established schedule to a scheduler built in the browser terminal, the user corresponding to the plurality of web pages is displayed on the web. It is convenient for group buying if the information is written into an electronic schedule that can be written from the Internet or a scheduler built in the browser terminal. In addition, there may be a case where a plurality of people or a reservation application of another person is made in the reservation. In this case, at least in this case, an electronic schedule which can be written from the web of a user other than the user who made the reservation or a scheduler built in the browser terminal is written. You should do so.

[0007] The search result described in the e-mail notifying the search result includes a corresponding pointer or link, and when the pointer or link is selected, the corresponding item is set as an item to be reserved for a predetermined format. If you apply for an item by automatically generating and sending an e-mail described in the above, or by browsing the search results on the web and selecting and inputting as necessary, the application can be performed with a simple operation such as one click It is reliable and convenient.

[0008] The reservation processing means preferably includes at least one method selected from first-come-first-served basis, lottery, and bidding.

[0009] The reservation notifying means is selected from sending out an e-mail describing the established reservation, writing an electronic schedule that can be written from the web, or writing the established reservation to a scheduler built in the browser terminal. At least one is preferable.

[0010] The activating means may include an authentication step of authenticating predetermined information stored in a terminal carried by the user to confirm that the user who has come to use the item has made a reservation. In this way, erroneous recognition in validating the use of items can be prevented, and the security of the system can be ensured. More preferably, the authentication step includes a step of directly confirming predetermined information stored in the user's browser terminal, or a step of collating the reservation number transmitted by communication from the user's browser terminal.
Here, the predetermined information displayed on the user's browser terminal is a two-dimensional code such as a barcode or a QR code, and it is preferable that confirmation is performed by directly reading the information with a scanner. Alternatively, Bluetooth or wireless LAN between the browser terminal and a predetermined authentication terminal
At least one communication means selected from short-range wireless communication and IR (infrared communication) is more preferable. Here, the authentication is reliable and easy if the predetermined information stored in the browser terminal is at least one selected from a reservation number, a unique ID, a user ID, and a cookie.

An authentication site for authenticating the browser terminal is provided, and the user is identified by authenticating a cookie issued to the browser terminal in advance, so that a mail address of a notification destination and an electronic schedule on a web of a writing destination are provided. Alternatively, identifying the person who made the reservation is also effective in ensuring the security of the system.

Alternatively, the browser terminal may be a portable browser terminal having a unique ID. By providing an authentication site for authenticating the mobile browser terminal, identifying the user by authenticating the unique ID registered in advance, and identifying the electronic schedule on the notification destination mail address or the write destination web. A more secure system can be provided.

Here, it is also effective for security of the system that the electronic mail or the electronic schedule is encrypted. Here, the encryption is desirably at least one selected from a public key method and a secret key method.

Here, the information on the use of the item includes at least one selected from a music ticket, a play ticket, a sports watching ticket, an event ticket, a museum admission ticket, a cinema viewing ticket, a restaurant reservation, a transportation reservation, and a facility use reservation. If the information is related to one item, the safety and convenience of the system of the present invention can be exerted strongly. Here, it is preferable that the search means has, as a component, a search engine that searches for information related to use reservation of an item using a search key including at least one selected from the following desired conditions. 1) Request conditions for music tickets: date, artist name, venue 2) Request conditions for theater tickets: date, performers, venue 3) Request conditions for sports watching tickets: Date, Participating Team, Location, Tournament Name 4) Request conditions for event tickets: date, location, theme 5) Request conditions for museum admission tickets: date, location, theme, artist Name 6) As a request condition for cinema viewing ticket: date and time, performers, area 7) As a request condition for restaurant reservation: date and time, area, food category, budget 8) As a request condition for transportation reservation: Date and time, departure place, destination, budget, required time 9) Request conditions for facility use reservation: date and time, area, purpose of use, category Budget

[0015]

FIG. 1 shows an overview of the system of the present invention. A mobile phone base station 101, the Internet 102, a mobile phone 103 having a browser function, a personal database 104 prepared for a user, a search engine 105, an authentication center 106, a ticket issuing center 107, and a ticket exchange window terminal 108. is there. The user browses the schedule data stored in his or her database connected to the mobile phone base station 101 and the Internet 102 with a browser on the mobile phone 103, and inputs an action schedule as needed.

The mobile phone base station 101 is managed by a server of a mobile phone company, and provides a connection service to the Internet 102. This connection service is already realized by, for example, the iMODE service of NTT Do Co Mo. With this connection service, the user can access the personal database 104 and the search engine 105 on the Internet using his / her mobile phone 103. Here, the identification of the personal database to be accessed is performed by the authentication center 106 comparing the unique ID of the mobile terminal registered in advance with the unique ID of the mobile phone being accessed to identify the user.

The search engine 105 is configured as a web site for registering desired conditions on a search screen displayed by a browser and performing an item search based on the registered desired conditions. FIG. 2 is a schematic diagram of a web page in which a user accessing a site constituting a search engine inputs his / her desired conditions. Here, the user wants to make a reservation for transportation, and inputs desired conditions for narrowing down the reservation data for transportation. Reference numeral 201 denotes an input related to a destination. Reference numeral 202 denotes an input of a condition relating to a seat type; 203, an input relating to a departure time; and 204, an input relating to a budget. After inputting desired conditions, register button 2
When 05 is selected, registration of the search condition in the search means is completed. The search result is notified by e-mail to the user who performed the search. The destination address of the e-mail is determined by referring to the result of specifying the user in the authentication center 106.

The ticket issuance center 107 receives an application mail for an item from a user, reads the item described therein, compares the number of applications for the item with the number of tickets that can be issued for the item, and sets a preset priority. Issue tickets according to the order. Here, a random lottery process is employed, but the system of the present invention is not limited to this, and any method that can maintain fairness may be a first-come-first-served method or a bidding method in which a user bids.

FIG. 3 shows a flow of a bidding method performed in the ticket issuing center. The procedure shown in this flow includes an item database 308 in which information of items to be supplied under the control of a bidding server provided in the ticket issuing center 107 is registered, and a bidding condition database 309 in which bidding conditions of a user are registered. Done with reference.

In an item registration step 301, an item is registered in an item database 308 by an item supplier. Step 3 for creating conditions from the supplier
At 02, a condition is registered from the supplier for the item registered in the item database 308. As conditions from the supplier, 1) a desired upper limit price for bidding on the item up to the price 2) a transaction deadline indicating a closing time of the bid is registered in the item database.

In the bidding condition registration step 303, the item ID of 401 written in the mail of the user who desires the item shown in FIG. 4 is read, and the bidding registration for the item corresponding to the ID is performed. Here, the desired upper limit shown at 402 is the bidding price.

Next, at 304, it is determined whether or not it is the bid closing time. If the time limit of the transaction as a condition from the supplier has not been reached, that is, if "NO", the process returns to step 303 and the bidding condition registration from the user is performed. Accept. When the transaction deadline has been reached, that is, in the case of “YES”, the user who entered the best condition of 305 proceeds to the successful bid step, refers to the desired upper limit amount stored in the bidding condition database 309, and inputs the highest amount. Extract users and bid on them.

In step 306 of notifying the supplier of the successful bid, the successful bid is notified to the supplier by mail. 3 more
In the notification and billing step of the 07 successful bid user, the bidding is completed by transmitting a successful bid notification mail and a billing mail to the successful bid user.

When a user to whom a ticket is to be issued is determined, a notification of reservation completion is given to the user. The notification of reservation completion is sent by sending a reservation confirmation by e-mail and writing to the corresponding schedule portion of the user's personal database. Here we send a reply email to confirm the user's willingness to book. FIG. 5 is an example of a screen for sending a reply mail for airplane ticket reservation. After confirming the reservation contents by the user in the form as shown in this figure, when the user clicks the confirmation button 501, a reply mail is transmitted according to a mail transmission algorithm prepared in advance.

The ticket exchange terminal 108 is arranged at a ticketing counter, such as an inn or an airport, where a user receives a ticket. Upon delivery of the ticket to the reservation user, user authentication is performed by comparing the confirmation of the reservation number delivered at the time of the notice of reservation establishment with the number displayed on the terminal. FIG. 6 is a flowchart for confirming the reservation number. In the distribution 601 of the reservation number to the user terminal, an e-mail may be transmitted or written into an electronic schedule by adding the reservation number to the content of the above-described notification of the establishment of the reservation. The display 602 of the reservation number on the user terminal is performed by displaying a notification mail indicating that the reservation has been completed or by displaying a corresponding portion of the electronic schedule.
The confirmation 603 of the reservation number at the ticketing counter is performed by the terminal operator of the ticketing counter at the ticket exchange counter terminal 1.
Call the reservation number at 08 and confirm it visually. When the confirmation is completed, a ticket is issued by the terminal in a ticket issuance process 604. Here, in the case of bulk buying by a plurality of people for group reservation or the like, an email may be sent to an address corresponding to each of the plurality of people or written in the schedule database.

In this case, the reservation number is confirmed by the operator by visual recognition. However, as shown in FIG. 7, short-range wireless communication such as IR or Bluetooth or wireless LAN directly connects the browser terminal and the ticket counter terminal. , And a reservation number or the like may be transmitted to automatically confirm. Alternatively, a method of accessing a ticketing counter via a wireless LAN as shown in FIG. The configuration of the wireless LAN system in FIG. 8 will be described.
A ticket issuing counter 801, a ticket issuing server 802, a router 803, a router 804, a wireless LAN base station 805, and a wireless LAN base station 806 are configured on a wired LAN, and browser terminals 807 and 808 having a built-in wireless LAN chip.
Can access wirelessly. The user accesses the ticketing server 802 using the browser terminals 807 and 808, and confirms the reservation number.

The reservation number can be confirmed by a method of directly reading and confirming the writing to the electronic mail 901 or the electronic schedule 903 transmitted to the user by the scanner provided at the ticket exchange counter terminal 1005 as shown in FIG. good. In this case, the reservation number is converted into a QR code as shown in 902 and 904. The QR code can include not only the reservation number but also information required for ticketing / authentication, such as the ticket issuing company's authentication number and ticket type. Here, the QR code is used, but another two-dimensional code or bar code may be used.

FIG. 10 is a flowchart for confirming the reservation number in these cases. In the delivery 1001 of the reservation number to the user terminal, an e-mail may be transmitted or written into an electronic schedule by adding the reservation number or the coded reservation number to the contents of the above-described notification of the establishment of the reservation. Communication 1002 from the user terminal to the ticketing counter of the reservation number transmits the reservation number by a transmission algorithm prepared in advance. The reservation number confirmation processing 1003 at the ticketing counter is performed by calling the reservation number to the ticket exchange counter terminal 108 of the ticketing counter and automatically collating it with the transmitted reservation number. When the confirmation is completed, a ticket is issued by the terminal in a ticket issuance process 1004. In this case, the issuance of the reservation completion ticket can be automated, and there is an effect of reducing costs such as labor costs.

Here, the overall flow will be summarized. FIG. 11 is a flowchart showing the overall picture of ticket reservation sales by the system of the present invention. In the user's desired condition registration 1101, the desired condition is registered from an input screen corresponding to the type of the desired item. FIG. 2 shows an example of an input screen for an item of transportation. Here, the user terminal that calls the input screen is a mobile phone, but by making it possible to specify by a cookie, it is possible to register even with access from a normal personal computer.

User's desired condition item search 1102
Then, a search by a search engine is performed. Notification 1103 to the user of the search result is performed by an electronic mail in which the result of the search by the search means is described in a predetermined format. FIG. 12 is an example showing a search result notification screen of an airplane ticket.

The reservation processing 1104 and the insertion of the reservation result into the scheduler 1205 will be described in more detail with reference to FIG. Displaying the result on the user terminal 130
In 1, the user can browse the search result by displaying the notification e-mail on his terminal. In the user's reservation selection processing 1302, if there is an item desired by the user, the user selects from the displayed result and transmits an application mail. In the reservation confirmation processing 1303,
The number of reservation applications, including other users, is compared with the number of available items, and as described above, the success or failure of the reservation is determined according to the preset priority order. In writing 1304 to the scheduler, under the control of the server that manages the scheduler, a reservation item is written in the corresponding date and time area of the schedule data of the user. Here, the notification of the reservation establishment is made by writing to the scheduler, but other means such as e-mail may be used. At this time, since there is a possibility that a person other than the reservation applicant may apply for the reservation, the information may be written in a scheduler other than the reservation applicant.

Further, the writing to the electronic mail and the electronic scheduler may be performed after being encrypted by a public key system. That is, the “write of item reservation” is encrypted and edited with the master key, and the encrypted “write of item reservation” is distributed. The user decompresses the content using the user's exclusive installation key key that has been distributed “write item reservation” in advance.

The installation key must be distributed to individual users and must be available only to that user. It must not be diverted to other systems. Therefore, the key server that controls the encryption generates the introduction key using the master key Km and the arithmetic expression G (). That is, Ks = G (Km, P1, P2, P3
...), An introduction key is generated. User information is used as a parameter in order to generate an installation key as a user-specific one. For example, Ks = G (Km,
If the user No., hardware information,...), This introduction key Ks can be used only in the user's system. Here, the encryption employs the public key method, but the present invention is not limited to this, and the encryption key method may be used.

In the authentication processing → ticket processing 1106, the actual ticket is delivered after authenticating that the user is the reservation-established user as described above.

In the above embodiment, the reservation of transportation means has been described as an example. However, the present invention is not limited to this. For example, the reservation of tickets for sports games, the reservation of tickets to theater plays, the reservation of accommodation facilities, and the like, serve the purpose of the present invention. It can be used for any item reservation.

[0036]

As described above, according to the present invention, an item mainly on an item on a network is searched for, and further, the process from reservation to delivery of the actual ticket is executed simply and with high security. Can supply a system that can.

[Brief description of the drawings]

Fig. 1 System overview

FIG. 2 Search condition input screen

FIG. 3 is a flowchart of a bidding method.

[Figure 4] User email

[Fig. 5] Reply mail and writing of airplane ticket reservation

FIG. 6 is a flowchart for confirming a contract number;

FIG. 7 is an image diagram of transmitting a reservation number by short-range wireless communication;

FIG. 8 is an image diagram of sending a reservation number by a wireless LAN.

FIG. 9 is an image diagram of confirmation of a reservation number.

FIG. 10 is an image diagram of sending a reservation number by wireless communication.

FIG. 11 is a flowchart for confirming a reservation number.

FIG. 12 shows a reservation process and a reservation result writing process.

FIG. 13: Notification screen

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 101 Mobile telephone base station 102 Internet 103 Mobile telephone 104 Personal database 105 Search means 106 Authentication center 107 Ticket issuing center 108 Ticket exchange window end

Claims (21)

[Claims] A telecommunications network, a browser terminal, a browser running on the browser terminal, and the Internet;
A system comprising at least one network selected from an intranet and an extranet,
Acquisition means for acquiring a user's desired condition; search means for searching for information on use reservation of an item using the desired condition acquired by the acquisition means as a search key; search notification means for notifying the user of a search result; item use reservation Application processing means for applying, a reservation processing means for deciding the success or failure of the reservation according to the reservation status of the item, a reservation notifying means for notifying a reservation result when the reservation is established, the authentication of the reservation result and the user and the use reservation An item pre-sales system comprising, as a component, an activating means for validating the item. 2. The item reservation and sales system according to claim 1, wherein said search notification means is an electronic mail in which the search result is described in a predetermined format. 3. The method according to claim 1, wherein said application means is capable of inputting an item to be applied for a reservation in an electronic mail or a web page in a predetermined format. Item reservation sales system. 4. The search result described in the e-mail notifying the search result includes a corresponding pointer or link, and when the pointer or link is selected, the corresponding item is described as an object of the reservation application. 3. The method according to claim 2, wherein the application for the item is performed by automatically generating and transmitting an e-mail, or by browsing the search result on the web and selecting and inputting as necessary. Item reservation sales system according to item 3. 5. The item reservation / sales system according to claim 1, wherein said reservation processing means includes at least one method selected from a first-come-first-served basis, a lottery, and a bid. 6. The reservation notifying means sends an e-mail describing the established reservation, selects an electronic schedule that can be written from the web, or writes the established reservation to a scheduler built in the browser terminal. 2. The item reservation and sales system according to claim 1, wherein at least one item is sold. 7. The method according to claim 1, wherein said activating means includes an authentication step of authenticating predetermined information stored in a browser terminal carried by the user to confirm that the user who has come to use the item is a reserved person. An item reservation and sales system according to claim 1. 8. The authentication step includes directly confirming the predetermined information displayed on the user's browser terminal, or transmitting the predetermined information by communication means between the user's browser terminal and the predetermined authentication terminal. 9. The item reservation / sales system according to claim 7, further comprising a collation step. 9. The apparatus according to claim 8, wherein the predetermined information displayed on the browser terminal of the user is a barcode or a two-dimensional code, and the confirmation is performed by directly reading the information with a scanner. Item reservation sales system described. 10. The communication system according to claim 8, wherein said communication means between said user's browser terminal and a predetermined authentication terminal is at least one selected from IR (infrared communication) short-range wireless communication. Item reservation sales system described in section. 11. The wireless communication system according to claim 1, wherein said short-range wireless communication is Bluetooth or wireless LAN.
Item 0 item reservation sales system. 12. The item according to claim 7, wherein the predetermined information stored in the browser terminal is at least one selected from a reservation number, a unique ID, a user ID, and a cookie. Reservation sales system. 13. An authentication site for authenticating the browser terminal is provided, and by identifying a user by authenticating a cookie issued to the browser terminal in advance, an e-mail address of a notification destination, an electronic schedule of a writing destination, or a reservation. 8. The item reservation and sales system according to claim 2, wherein the user is identified. 14. The item reservation / sales system according to claim 7, wherein said browser terminal is a portable browser terminal having a unique ID, and performs said authentication of a user by said unique ID. 15. An authentication site for authenticating the browser terminal, and identifying the user by authenticating the unique ID registered in advance to identify the mail address of the notification destination or the electronic schedule of the writing destination. The item reservation / sales system according to claim 14, wherein: 16. An item reservation / sales system according to claim 2, wherein said electronic mail or electronic schedule is encrypted. 17. The item reservation / sales system according to claim 16, wherein said encryption is at least one selected from a public key system and a secret key system. 18. The information on the reservation for using the item includes at least one selected from a music ticket, a play ticket, a sports watching ticket, an event ticket, a museum admission ticket, a cinema viewing ticket, a restaurant reservation, a transportation reservation, and a facility reservation. 2. The item reservation and sale system according to claim 1, wherein the information is information on one item. 19. An item reservation sales system according to claim 1, wherein said retrieval means retrieves information on item use reservation by a retrieval key including at least one selected from the following desired conditions. 1) As a request condition in the case of a music ticket: date, artist name, venue 2) As a request condition in the case of a theater ticket: date, performer, venue 3) In the event of watching sports tickets In the case of request conditions: date, participating team, venue, tournament name 4) In the case of event ticket: request date, venue, theme 5) In the case of museum admission ticket: Host area, theme, artist name 6) In the case of a cinema appreciation ticket, request conditions: date and time, performers, area ) Request conditions for restaurant reservation: date and time, region, food category, budget 8) Request conditions for transportation reservation: date and time, departure place, destination, budget, time required 9) For facility use reservation Requirements: date and time, region, purpose of use, category, budget 20. In a case where a plurality of items are reserved for sale by writing an electronic schedule that can be written from the web or an established reservation to a scheduler built in the browser terminal, each of the users corresponding to the plurality of users 7. The item reservation and sales system according to claim 6, wherein the information is written in an electronic schedule that can be written from the web or a scheduler that is built in the browser terminal. 21. An electronic schedule that can be written from the web of at least a user other than the user who has applied for the reservation, in the writing of an electronic schedule that can be written from the web or an established reservation into a scheduler built in the browser terminal. 7. The item reservation / sales system according to claim 6, wherein the information is written in a scheduler built in the browser terminal.