JP2002190875A - Destination display system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a destination display system that allows a registrant to register its destination with a phone without the need for entering a specific code of the individual person and displays the destination without using a specific display device. SOLUTION: The destination display system receives incoming call information including a caller number of an opposite party and an extension number of an incoming line from a PBX 2 when receiving an incoming call through a telephone line board 31 and a telephone line board control section 32. A data processing section 33 registers the destination information to a data storage section 34 on the basis of a PB tone entered from a phone of a person identified by the incoming call and displays the destination information via the Internet upon a request from a client PC 4 on the basis of the data.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a destination display system, and more particularly to a destination display system for registering a destination from a telephone.

[0002]

2. Description of the Related Art Conventionally, as a destination display system of this kind, there is a technique disclosed in Japanese Patent Application Laid-Open No. 4-150134. In the system described in this publication, a destination is registered from a telephone via a voice response device.

[0003] The above system comprises a voice response device including a number recognition unit for recognizing an input PB tone, a control unit for controlling information according to the input, and a display unit for displaying destination information. . The destination registering means inputs a code specifying an individual according to the guidance of the voice response device, and then inputs a code representing the destination. Also,
The display of the destination is displayed on a specific display device such as a destination display board.

[0004]

The above-mentioned conventional destination display system has a problem that a registrant must input a code for identifying an individual when registering a destination. There is also a problem that a specific display device is required to display a destination.

[0005] Therefore, an object of the present invention is to solve the above-mentioned problems, and to enable a registrant to register a destination from a telephone without entering a code for identifying an individual, and to use a destination without using a specific display device. The present invention provides a destination display system that can display a destination.

[0006]

According to the present invention, there is provided a destination display system, comprising: receiving means for receiving incoming information including a caller number of a partner and an extension number of a called line when a call is received;
Means for searching for destination information based on a tone signal from a telephone identified from the incoming call information received by the receiving means and registering the destination information in a storage means, and obtaining the destination information registered in the storage means via the Internet And a client terminal for displaying.

That is, the destination display system of the present invention provides a PBX (private br
means for receiving incoming call information including the caller ID of the other party and the extension number of the incoming call line from the exchange (destination), and based on the PB (Push Button) tone inputted from the telephone of the person specified from the incoming call information. Registers information and, based on the data, the client PC
It operates to display destination information via the Internet in response to a request from a (personal computer).

Further, the destination display system of the present invention is provided with a means for receiving a caller number and specifying an individual from the number, registering destination information on the basis of a PB tone input from a telephone, and registering the data in the data. Based on the request from the client PC, it operates to display the destination information via the Internet.

[0009] This makes it possible to specify the caller from the caller number included in the incoming call information, so that the destination can be registered without inputting a code or the like for specifying the registrant of the destination. Become. Further, since the destination can be displayed on the Web browser of the client PC, the destination display can be confirmed without the destination display board.

[0010]

Next, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing a configuration of a destination display system according to one embodiment of the present invention. In FIG. 1, the destination display system according to one embodiment of the present invention includes a telephone 1, a PBX 2, a server 3, and a client PC 4. The server 3 is connected to the PBX 2 through a telephone line, and is connected to a TCP / IP (Trans
Mission Control Protocol /
It is connected to the client PC 4 through an Internet Protocol (Internet Protocol) network.

The PBX 2 has a function of notifying incoming call information including a caller number and incoming line extension number information when a call is received. The server 3 includes a telephone line board 31 having a telephone interface, a telephone line board control unit 32 having a function of controlling the board, a data processing unit 33, a data storage unit 34, and a WWW (World Wide Wed).
b) A server unit 35 and an incoming call information receiving unit 36 are provided.

The data processing section 33 has a function of reading information registered in the data storage section 34 in advance, editing received information and registering the information in the data storage section 34. The data storage unit 34 includes line information including a line number and a telephone number of the telephone line board 31, personal information including a personal code, a name, and a telephone number, destination code information including a destination code and a destination name, The destination information including the name and the registered current destination is stored.

The telephone line board 31 has a P
BX2, detects incoming calls and receives PB tones, notifies the telephone line board control unit 32, responds to the instruction from the telephone line board control unit 32, disconnects,
It has a function to transmit audio.

When an incoming call is received from the telephone 1 to a telephone line connected to the telephone line board 31, the incoming information receiving unit 36 receives and analyzes the incoming information notified from the PBX 2 through the incoming information notification interface, and A function to notify the line board control unit 32 is provided.

FIG. 2 is a flowchart showing the operation of the destination display system according to one embodiment of the present invention. The overall operation of the destination display system according to one embodiment of the present invention will be described with reference to FIGS.

First, when there is an incoming call, the telephone line board 31 detects the incoming call and notifies the telephone line board control unit 32 of the line number of the incoming call. The telephone line board control unit 32 converts the notified line number into the data processing unit 3
3 and obtains the extension number of the line from the line information of the data storage unit 34 (step S1 in FIG. 2).

At this time, when the incoming information receiving section 36 receives the incoming information from the PBX 2, the information is transmitted to the data processing section 33.
(Step S2 in FIG. 2). The data processing unit 33 compares the actually received line with the extension number of the incoming line of the received incoming information, and when they match (step S3 in FIG. 2), the telephone line board control unit 32 Then, a response instruction is issued to 31 (step S4 in FIG. 2).

The data processing section 33 compares the caller number included in the incoming call information with the telephone number of the personal information registered in the data storage section 34 in advance (step S5 in FIG. 2).
If they match, the name is obtained from the personal information. If there is no matching telephone number, the data processing unit 33 sends a personal code input request guidance (step S2 in FIG. 2).
6) Receive the personal code (step S7 in FIG. 2).

Further, the data processing section 33 sends a destination information input request guidance (step S8 in FIG. 2) and receives a destination code (step S9 in FIG. 2). The destination code received from the telephone line board 31 is notified to the data processing unit 33 via the telephone line board control unit 32, and is converted from the destination code information of the data storage unit 34 to a destination name.

The data processing unit 33 registers the name obtained from the caller number of the incoming call information and the destination name obtained from the destination code in the data storage unit 34 (step S in FIG. 2).
10).

FIG. 3 is a flowchart showing a method of displaying destination information in the destination display system according to one embodiment of the present invention. A method of displaying destination information in the destination display system according to one embodiment of the present invention will be described with reference to FIGS.

First, the Web browser 41 of the client PC 4 connects to the WWW server unit 35 of the server 3. W
The WW server unit 35 displays a search screen on the Web browser 41 of the client PC 4 (Step S11 in FIG. 3).
When the search screen is displayed, a name or a telephone number is input as a search condition (step S12 in FIG. 3) and transmitted to the WWW server unit 35 (step S13 in FIG. 3).

The WWW server unit 35 searches for a destination from the data storage unit 34 based on the search condition, and notifies the Web browser 41 of the client PC 4 of the search result (step S14 in FIG. 3). The Web browser 41 that has received the notification displays the search result (step S15 in FIG. 3).

FIG. 4 is a block diagram showing the configuration of a destination display system according to another embodiment of the present invention. In FIG. 4, a destination display system according to another embodiment of the present invention includes a telephone 1, a public network 5, a server 3, and a client PC.
And 4. The server 3 is connected to a public network 5 through a telephone line, and is connected to a client PC 4 through a TCP / IP network.

The server 3 includes a telephone line board 31 having a telephone interface, a telephone line board control unit 32 having a function of controlling the telephone line board 31, a data processing unit 33, a data storage unit 34, and a WWW server unit. 35.

The data processing section 33 has a function of reading information registered in the data storage section 34 in advance, editing received information, and registering the information in the data storage section 34. The data storage unit 34 stores personal information including a personal code, a name, and a telephone number, destination code information including a destination code and a destination name, and destination information including a name and a registered current destination.

The telephone line board 31 is connected to the public network 5 through the telephone line, detects a telephone call, receives a PB tone, and receives a caller ID notification from the public network 5, and notifies the telephone line board control unit 32. And a function of responding, disconnecting, and transmitting voice according to an instruction from the telephone line board control unit 32.

FIG. 5 is a flowchart showing the operation of the destination display system according to another embodiment of the present invention. The overall operation of the destination display system according to another embodiment of the present invention will be described with reference to FIGS.

First, when there is an incoming call, the telephone line board 31 detects the incoming call (step S2 in FIG. 5).
1) When the caller number is received, the line number of the incoming call and the caller number received from the line are notified to the telephone line board control unit 32 (step S22 in FIG. 5). The telephone line board 31 responds with an instruction from the telephone line board control unit 32 (step S23 in FIG. 5).

The data processing unit 33 compares the caller number with the telephone number of the personal information registered in the data storage unit 34 in advance (step S24 in FIG. 5), and when they match, obtains the name from the personal information. . If there is no matching telephone number, the data processing unit 33 sends out a personal code input request guidance (step S25 in FIG. 5) and receives the personal code (step S26 in FIG. 5).

Further, the data processing section 33 sends the destination information input request guidance (step S27 in FIG. 5) and receives the destination code (step S28 in FIG. 5). The destination code received from the telephone line board 31 is notified to the data processing unit 33 via the telephone line board control unit 32, and is converted from the destination code information of the data storage unit 34 to a destination name. The data processing unit 33 registers the name obtained from the caller number and the destination name obtained from the destination code in the data storage unit 34 (Step S29 in FIG. 5).

As described above, since the caller can be specified by the caller number included in the incoming call information, the destination can be registered without inputting a code or the like for specifying the registrant of the destination. The destination can be displayed on the Web browser 41 of the client PC 4 via the Internet, so that the destination can be displayed without using a specific display device such as a destination display board.

[0033]

As described above, according to the present invention, when a call is received, incoming information including the caller ID of the other party and the extension of the incoming line is received, and the telephone set specified from the received incoming information is received. A code for identifying a registrant by searching for destination information based on the tone signal from the server, registering the destination information in the storage means, and obtaining and displaying the destination information registered in the storage means via the Internet by the client terminal. Can be registered from the telephone without inputting the destination, and the destination can be displayed without using a specific display device.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of a destination display system according to an embodiment of the present invention.

FIG. 2 is a flowchart showing an operation of the destination display system according to one embodiment of the present invention.

FIG. 3 is a flowchart illustrating a method of displaying destination information in the destination display system according to one embodiment of the present invention.

FIG. 4 is a block diagram showing a configuration of a destination display system according to another embodiment of the present invention.

FIG. 5 is a flowchart illustrating an operation of a destination display system according to another embodiment of the present invention.

[Explanation of symbols]

 Reference Signs List 1 telephone 2 PBX 3 server 4 client PC 5 public network 31 telephone line board 32 telephone line board control unit 33 data processing unit 34 data storage unit 35 WWW server unit 36 incoming information receiving unit 41 Web browser

 ──────────────────────────────────────────────────続 き Continued on the front page F term (reference) 5K015 AB01 5K024 AA71 AA76 CC01 FF03 GG05 GG13 5K030 GA18 HA01 HA08 HC01 HC02 HD01 KA01 KA13 KA19 5K036 BB01 DD11 DD25 DD31 EE13 GG03 JJ05 5K101 KK16 NN01 NN07 NN07

Claims (2)

[Claims] 1. Receiving means for receiving incoming information including a caller number of the other party and an extension number of a receiving line at the time of an incoming call, and a tone signal from the telephone identified from the incoming information received by the receiving means. A destination display system comprising: means for retrieving destination information based on the information and registering the destination information in a storage means; and a client terminal for acquiring and displaying the destination information registered in the storage means via the Internet. 2. The PBX (private service) having a function of notifying the incoming call information when a call is received.
2. The destination display system according to claim 1, wherein the incoming call information is received from a branch exchange.