JP2002185627A - Communication terminal equipment and remote setting device and recording medium therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To allow both a customer and a center to confirm the contents of remote settings. SOLUTION: Remote setting is operated from a remote setting device 30 of a service center to facsimile equipment 2, and after the remote setting is operated, the facsimile equipment 2 prints the confirmation picture of set data, and transmits the confirmation picture to the remote setting device 30 so that the confirmation picture can be outputted.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to remote setting of a communication terminal such as a facsimile machine.

[0002]

2. Description of the Related Art The setting of a facsimile apparatus is changed from a service center via a communication line. Such a remote setting is effective to save the trouble of a service person visiting a customer one by one and resetting the facsimile apparatus when maintenance can be performed only by changing the setting. However, with remote settings via a communication line,
The customer does not know how the settings of the device were changed. Further, the service center does not know whether or not the facsimile machine is actually set according to the transmitted setting data. As described above, the remote setting lacks a means for confirming what setting has actually been made.

[0003]

SUMMARY OF THE INVENTION A basic object of the present invention is to enable a customer to confirm the settings when a communication terminal device is remotely set (claims 1 to 4). An additional object of the invention according to claim 2 is to enable the center to confirm that the setting has been performed as instructed and that the setting has been reported to the customer. An additional object of the present invention is to provide a remote setting device for a center in which a customer and a center can check the setting contents. Another object of the present invention is to provide a recording medium in which a program for remote setting is recorded so that a customer and a center can confirm the setting contents.

[0004]

SUMMARY OF THE INVENTION A communication terminal device according to the present invention includes a connection portion for a communication line, a scanner, a recording portion, and a memory for storing setting data, and operates according to the stored setting data. There is further provided a remote setting receiving means for storing the setting data received from the remote setting device via the connection section in the memory and for printing the received setting data in the recording section.

Preferably, the remote setting receiving means is configured to transmit the image used for the printing to the remote setting device via a connection unit and output the image by the remote setting device. . Hereinafter, an image for printing the setting data in the recording unit is referred to as a confirmation image.

[0006] A remote setting device according to the present invention includes a connection part to a communication line, a scanner, a recording part, and a memory for storing setting data, operates according to the stored setting data, and operates through the connection part. For storing the received setting data in the memory, printing the received setting data in a recording unit, and remotely setting a communication terminal device that transmits an image used for the printing via a connection unit. Transmitting setting data to the communication terminal device,
A remote setting unit for printing the print image received from the communication terminal device;

A recording medium according to the present invention includes a connection section for a communication line, a scanner, a recording section, and a memory for storing setting data, operates according to the stored setting data, and operates via the connection section. A recording medium for storing received setting data in the memory, printing the received setting data in a recording unit, and remotely setting a communication terminal device that transmits an image used for the printing via a connection unit. A remote setting program that can be read by a remote setting device, transmits setting data from the remote setting device and remotely sets the communication terminal device, and the remote setting device transmits the print image received from the communication terminal device. And a confirmation image print program for printing.

[0008]

In the communication terminal device according to the present invention, the setting data received from the remote setting device is stored in the memory for setting, and the setting data is printed by the recording unit. Therefore, the user can know what setting has been made, which is convenient.

According to the second aspect of the present invention, the image (confirmation image) used for printing the setting data is transmitted to the remote setting device, and the remote setting device prints and outputs the image. For this reason, the remote setting device can simultaneously confirm that the setting has been made according to the transmitted setting data and that the setting has been reported to the user in the print image.

The remote setting device of the present invention can not only remotely set the communication terminal device but also receives an image used for printing the setting data by the communication terminal device, and sets the setting result and the setting to the communication terminal device. You can see both what was printed and reported to the user.

According to the recording medium of the present invention, the remote setting device performs remote setting, prints a confirmation image of the setting data received by the remote setting device, prints the setting result of the communication terminal device, and prints the setting to the user. You can confirm both of the reports.

[0012]

1 to 3 show an embodiment. In FIG.
Reference numeral 2 denotes a facsimile device as a communication terminal device. The facsimile may be a facsimile via a telephone line or a facsimile via the Internet, and may have a printer function and a copy function in addition to the facsimile function. 4 is a CPU of the facsimile machine 2, and 6 is an NC.
U (network management unit) and 8 are modems connected to a telephone line (not shown) via these, and 10 is an image memory used to store images read by the facsimile apparatus 2 and received images.

Reference numeral 12 denotes a RAM, reference numeral 14 denotes a setting data storage unit, which stores the set data together with, for example, its history,
In preparation for a power failure or the like, a nonvolatile memory such as an EEPROM, a flash memory, or a backup DRAM is preferably used. Reference numeral 16 denotes a ROM, which stores programs and the like necessary for the operation of the facsimile apparatus 2. Reference numeral 18 denotes an operation / display unit, which receives a user (customer) operation to the facsimile apparatus 2 and a telephone number dialed to the user. And the number of prints, setting data, and the like.

Reference numeral 20 denotes a scanner for reading an original image,
A recording unit 22 prints a document image read by the scanner 20, an image received via the modem 8, and the like.
A remote setting receiving unit 24 receives setting data from the remote setting device, stores the received setting data in the setting data storage unit 14, and stores the setting data received and stored in the setting data storage unit 14. 22 to print. The image used for this printing is called a confirmation image. The remote setting receiving unit 24 causes the confirmation image to be transmitted by facsimile to the remote setting device via the modem 8.

Reference numeral 30 denotes a remote setting device, which is connected to the facsimile machine 2 via a public telephone line or the like using a personal computer or the like. The remote setting device 30 transmits the setting data to the facsimile device 2,
Stores the received setting data in the setting data storage unit 14, prints the setting data as a confirmation image, and transmits the setting data to the remote setting device 30 by facsimile. 32 is a display unit, 34 is an input unit such as a keyboard, 36 is NC
U and 38 are modems, 40 is an image memory and is used for storing image data to be transmitted and received, and 42 is a printer.

The remote setting device 30 reads the remote setting program and the confirmation image print program stored in the recording medium 50, and temporarily or permanently stores the program at the time of remote setting. Remote setting program recording unit 5 in recording medium 50
2 stores a program for remotely setting the facsimile device 2 from the remote setting device 30 via a communication line;
The confirmation image print program recording unit 54 transmits the confirmation image of the setting data received by the remote setting device 30 to the printer 42.
A program for causing the printer to print.

FIGS. 2 and 3 show an algorithm for remote setting and printing of a confirmation image. Facsimile machine 2
Each part of the remote setting device 30 is referred to using the reference numerals in FIG. 1, and transmission and transmission are used as synonyms. The remote setting is performed when maintenance is performed by appropriately changing the settings of the facsimile apparatus 2 or when the user using the facsimile apparatus 2 is not accustomed to complicated settings such as applied communication.
This is for the service center to perform the setting.
In the case of maintenance, the time required for a service technician to visit the user is eliminated, and in the case where settings such as applied communication are performed on behalf of the user, the time required for the user to consult the service center while referring to the manual while setting up the manual is eliminated. Can be. It is assumed that what kind of setting change is to be made at the service center where the remote setting device 30 is located.

The remote setting device 30 includes the NCU 36 and the modem 3
A call is made to the facsimile machine 2 via the telephone number 8, and at the same time, the number display information of the remote setting device 30 is transmitted (step 1). On the other hand, the facsimile device 2 detects the number display information of the remote setting device 30 (step 2), preferably after confirming that the received number display is registered as the number of the service center, and then performing remote setting. Non-standard function identification signal NSF and digital identification signal DIS
Is sent (step 3).

When the remote setting device 30 detects NSF and DIS (step 4), it inputs the setting data from the input section 34 or the like, stores it in the non-standard function setting signal NSS, and sends it out (step 5). Upon receiving the NSS storing the setting data (step 6), the facsimile apparatus 2 stores the setting data in the setting data storage unit 14 (step 7), and stores a confirmation signal indicating that the setting data has been received in the NSS. (Step 8), and the process proceeds from the connector A to the algorithm of FIG. When the remote setting device 30 detects the confirmation signal NSS (step 9), it outputs the signal from the connector B to FIG.
Let's move on to the algorithm.

In the algorithm of FIG. 3, the facsimile machine 2 prints the setting data as a confirmation image using the recording unit 22 (step 10). Among the data displayed on the confirmation image, the data received from the remote setting device is used for the number display of the remote setting device and the setting data. However, it is preferable to use the data called from the setting data storage unit 14 as the setting data used for printing. In addition, the date and time when the setting was changed is printed on the confirmation image, an image of the setting data is prepared in advance for each item, and the description corresponding to the setting data set this time is printed. Further, it is preferable to add data before the setting change in addition to the setting data set this time to the confirmation image.

The facsimile apparatus 2 subsequently sends a digital command signal DCS (step 11), and sends a confirmation image to the remote setting apparatus by facsimile transmission (step 1).
3). In response, the remote setting device 30 detects the DCS (step 12), and upon receiving the confirmation image data, prints it via the printer 42 (step 14).

With the above arrangement, not only can the facsimile apparatus 2 be remotely set via the remote setting apparatus 30, but also the user can confirm what setting has been changed with the confirmation image. Further, since the confirmation image is output from the remote setting device 30, remote setting is performed as transmitted, and it can be confirmed that the setting data has been reported to the user.

[Brief description of the drawings]

FIG. 1 is a diagram showing a mutual relationship between a communication terminal device, a remote setting device, and a recording medium in an embodiment.

FIG. 2 is a flowchart showing an algorithm for remotely setting a communication terminal device using a remote setting device.

FIG. 3 is a flowchart showing a remote setting algorithm after connectors A and B in FIG. 2;

[Explanation of symbols]

 2 Facsimile machine 4 CPU 6 NCU 8 Modem 10 Image memory 12 RAM 14 Setting data storage unit 16 ROM 18 Operation / display unit 20 Scanner 22 Recording unit 24 Remote setting reception unit 30 Remote setting device 32 Display unit 34 Input unit 36 NCU 38 Modem Reference Signs List 40 image memory 42 printer 50 recording medium 52 remote setting program recording section 54 confirmation image print program recording section

Claims (4)

[Claims] 1. A communication terminal device comprising a connection unit for a communication line, a scanner, a recording unit, and a memory for storing setting data, and operating according to the stored setting data. A communication terminal device comprising: a setting unit that receives setting data received via a connection unit; and a remote setting receiving unit that causes the recording unit to print the received setting data. 2. The apparatus according to claim 1, wherein the remote setting receiving unit transmits the image used for the printing to the remote setting apparatus via a connection unit and outputs the image using the remote setting apparatus. The communication terminal device according to claim 1. 3. A connection section for a communication line, a scanner, a recording section, and a memory for storing setting data, the apparatus operates according to the stored setting data, and transmits the setting data received via the connecting section. The communication terminal device stores the setting data in a memory, prints the received setting data in a recording unit, and remotely sets a communication terminal device that transmits an image used for the printing via a connection unit. And a remote setting device for transmitting the print image received from the communication terminal device to the communication terminal device. 4. A connection unit for a communication line, a scanner, a recording unit, and a memory for storing setting data, the apparatus operates according to the stored setting data, and transmits the setting data received via the connecting unit. In addition to storing in a memory, the received setting data is printed by a recording unit, and an image used for the printing is transmitted via a connection unit. A remote setting program for remotely setting the communication terminal device by transmitting setting data from a remote setting device, and a confirmation image print program for causing the remote setting device to print the print image received from the communication terminal device; And a recording medium on which is recorded.