JP2002152393A - Intercommunication system and method for transferring call by intercommunication system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To obtain an intercommunication system in which a decision is made whether a call received from an intercommunication slave unit during absence is from a visitor to be transferred or not and voice data from a visitor to be transferred is converted into character data and transferred to a registered destination. SOLUTION: At a setting/registering section 106, e-mail address of a destination is registered on a destination information table 110 and when a call is received from an intercommunication slave unit during absence, a decision is made whether the call is from a visitor to be transferred or not based on visit purpose information inputted from the intercommunication slave unit. When a decision is made that the call is from a visitor to be transferred, voice data of the visitor to be transferred inputted from the intercommunication slave unit is converted into character data at a voice processing section 107. The character data is transmitted from a communication processing section 105 to the e-mail address of a registered destination.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a door phone device capable of receiving voice data as character data at an outside place in response to a call from a door phone handset during an absence, and a call transfer method by the door phone device.

[0002]

2. Description of the Related Art Conventionally, as a door phone apparatus of this kind and a call transfer method using the door phone apparatus, Japanese Patent Laid-Open No.
There is one described in JP-A-136376. Hereinafter, the doorphone device described in the above publication will be described.

[0003] That is, when a call is made from a door phone handset during an absence, a communication function that allows the door phone master to call a transfer destination number registered in advance so that a response and a call can be made with the transfer destination number. Some provide an attached doorphone system.

[0004]

However, in a conventional apparatus, a call from a slave unit is transferred to a transfer destination number registered in the master unit without identifying a visitor. As a result, there is a problem that it is necessary to respond to a partner who does not want to respond, such as a salesman.

Further, when the telephone number of a mobile station device such as a mobile phone is registered as a transfer destination number, there is a problem that a call charge becomes high when the mobile station device is far away from a base unit.

[0006] In addition, there is a problem that the purpose cannot be achieved when a person is absent or busy at the transfer destination.

[0007] The present invention has been made in view of the above point, and when a call is received from a door phone handset during absence, it is determined whether or not the caller is a transfer target visitor, and voice of the transfer target visitor is identified. An object of the present invention is to provide a door phone device and a call transfer method using the door phone device, which can convert data into character data and transmit the character data to a registered transfer destination.

[0008]

According to the present invention, there is provided a door phone apparatus for registering an e-mail address of a transfer destination, and receiving an input from the door phone slave unit when a call is made from the door phone slave unit during absence. Means for identifying whether or not the visitor is a transfer target from the visit purpose information, and a voice of the transfer target visitor input from the door phone handset when the transfer target visitor is identified by the means. The present invention employs a configuration including means for converting data into character data, and means for transmitting the character data to the registered destination e-mail address.

According to this configuration, when a call is made from the door phone handset during an absence, the caller is identified as a transfer target visitor, voice data of the transfer target visitor is converted into character data, and the character data is converted. It can be sent to the registered transfer destination.

[0010] In the call transfer method using the door phone device of the present invention, an e-mail address of a transfer destination is registered, and if a call is made from the door phone handset during absence, it is determined whether or not the call is a visitor to be transferred. When the transfer destination visitor is identified, the voice data of the transfer target visitor input from the door phone handset is converted into character data and transmitted to the registered transfer destination e-mail address. I made it.

According to this method, when a call is received from the door phone handset during absence, the caller is identified as a transfer target visitor, voice data of the transfer target visitor is converted into character data, and the character data is converted. It can be sent to the registered transfer destination.

[0012]

Embodiments of the present invention will be described below in detail with reference to the drawings.

FIG. 1 is a block diagram showing a configuration of a master unit of a door phone device according to an embodiment of the present invention.

The features of the doorphone device of the present embodiment are as follows.
If there is a call from the door phone handset while you are away,
The object of the present invention is to identify whether a visitor is a transfer target or not, convert voice data of the transfer target visitor into character data, and transmit the character data to a registered transfer destination.

The parent device 100 of the door phone device shown in FIG.
Are a control unit 101, a monitor 102, and a speaker 103
, A microphone 104, a communication processing unit 105, a setting registration unit 106, a voice processing unit 107, a history storage unit 108,
Environment setting table 109 and transfer destination information table 110
And a history table 111.

However, the environment setting table 109, the transfer destination information table 110 and the history table 111 are stored in a storage means such as a readable and writable hard disk (not shown).

FIG. 2 shows the external configuration of the master unit 100.
FIG. 2 is an external configuration diagram of the parent device 100 and the child device 201 of the door phone device shown in FIG.

As shown in FIG. 2, master unit 100 and slave unit 201 are connected by cable 207, and master unit 10
0 is connected to the PSTN / ISDN line. However,
Wireless may be used instead of the cable 207 connecting the parent device 100 and the child device 201.

The appearance of the slave unit 201 is a speaker 202,
The system includes a video camera 203, a microphone 204, a visitor determination switch 205, and a call switch 206.

The appearance of the base unit 100 is the handset 208
, A monitor 209, and an answering switch 210.

The control unit 101 inside the master unit 100
Are a monitor 102, a speaker 103, a microphone 104, a communication processing unit 105, a setting registration unit 106, an audio processing unit 107
And control of the history storage unit 108.

The monitor 102 displays an image captured by the video camera 203 of the slave unit 201. The speaker 103 reproduces the sound collected by the microphone 204 of the slave unit 201. Microphone 104 is for collecting audio from master device 100 side.

The communication processing unit 105 acquires an electronic mail address of a transfer destination (hereinafter, referred to as a transfer destination address) from the transfer destination information table 110 and transmits character data converted from voice data to the transfer destination address. is there.

The setting registering section 106 registers a response voice when the user is absent and a transfer target visitor in the environment setting table 109.

The setting registration unit 106 acquires visitor information from the environment setting table 109 when a call is made from the slave unit 201, and identifies whether the visitor is a transfer target visitor.

The voice processing unit 107 converts character data registered in the environment setting table 109 into voice data and reproduces the voice data when a call is made from the slave unit 201 and the absence is set. Is converted into character data.

When the visitor is not the transfer target person or when the transfer of character data fails, the history storage unit 108 records the records of all the visitors in the history table 110 in character data.
It is recorded in. Not only character data but also audio data and video data may be recorded.

The environment setting table 109 stores and manages a response voice when the user is absent and information of a transfer target.

The transfer destination information table 110 stores and manages transfer destination addresses.

The history table 111 stores and manages visitor history information.

In the appearance of the slave unit 201, the speaker 20
Numeral 2 reproduces the sound collected by the microphone 104 of the base unit 100 and reproduces the sound data converted by the sound processing unit 107.

The video camera 203 is for taking a picture of a visitor.

The microphone 204 collects a visitor's voice.

The visitor determination switch 205 performs an operation for determining a visitor. This switch 20
5 may be provided in plurality. The visit purpose is associated with each switch so that the visit purpose can be determined by the pressed switch.

The determination may be made based on audio data instead of the switch 205.

The call switch 206 performs an operation for the visitor to notify the visit.

In the appearance of the base unit 100, the handset 208 reproduces the sound collected by the microphone 204 of the slave unit 201 and collects the sound of the base unit 100.

The monitor 209 reproduces an image captured by the video camera 203 of the slave unit 201.

The answering machine 210 is a switch for setting an answering machine when going out. An automatic answering setting may be made possible by remote control instead of the answering switch 210.

Next, the operation of the call transfer processing by the doorphone device having such a configuration will be described with reference to the flowchart shown in FIG.

First, when a call is received from the slave unit 201, it is determined in step (hereinafter referred to as "ST") 301 whether the answering switch 210 of the master unit 100 is pressed. If the answering machine is not set, the ringer sounds. If the answering function is set, the voice processing unit 107 outputs a voice prompting the user to enter a visit purpose from the speaker 202 of the child device 201 in ST302.

The visitor who is prompted to enter the purpose of visit is ST
303: Voice or visitor determination switch 20 of handset 201
By pressing 5, the visit purpose is input. Or
A visit purpose may be input by voice.

In ST 304, setting registering section 106 sets environment setting table 109 in accordance with the input visit purpose.
From the transfer target, and determines whether or not the transfer target is a visitor.

If the visitor is not the transfer target, ST3
At 11, the history storage unit 108 stores the visit history in the history table 1
Save to 11.

In the case of a visitor to be transferred, ST305
Then, the voice processing unit 107 outputs a voice prompting the input of visitor contact information (telephone number, e-mail address, etc.)
Stream from the first speaker 202.

The visitor who is prompted to enter contact information is called S
At T306, contact information is input by voice. If it is desired to increase the information to be transferred, ST305, ST306
May be repeated a plurality of times.

In ST 307, sound processing section 107 outputs the sound of the end of the sound input processing from speaker 202 of handset 201.

In ST308, voice processing unit 107 converts the purpose of visit input in ST303 and the contact information input in ST306 from voice data to character data. However, if the visit purpose input in ST303 is not voice data, conversion to character data is not performed.

In ST 309, setting registration section 106 acquires the transfer destination address from transfer destination information table 110, and communication processing section 105 calls the transfer destination.

In ST310, the communication processing unit 105 sets ST3
The character data converted in step 08 is transferred to the transfer destination address.

As described above, according to the doorphone device of the embodiment, in order to identify a visitor, it is not necessary to respond to a partner who does not want to respond, such as a salesman. Also, since voice data is converted to character data and transmitted,
If a short-distance provider or the like is specified as the transfer destination, the call fee does not increase due to the moving distance.
Since the character data is transferred to the provider, the information can be reliably transferred even when the transfer destination is absent or busy.

[0052]

As described above, according to the present invention,
If there is a call from the door phone handset while you are away,
It is possible to identify whether or not the visitor is the transfer target, convert the voice data of the transfer target visitor into character data, and transmit the character data to the registered transfer destination.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of a parent device of a door phone device according to an embodiment of the present invention.

FIG. 2 is an external configuration diagram of a parent device and a child device of the door phone device according to the embodiment.

FIG. 3 is a flowchart for explaining an operation of a call transfer process by the door phone device of the embodiment.

[Explanation of symbols]

 Reference Signs List 100 Parent device of door phone device 101 Control unit 102 Monitor 103 Speaker 104 Microphone 105 Communication processing unit 106 Setting registration unit 107 Audio processing unit 108 History storage unit 109 Environment setting table 110 Transfer destination information table 111 History table 201 Slave device 202 Speaker 203 Video Camera 204 Microphone 205 Visitor decision switch 206 Call switch 207 Cable 208 Handset 209 Monitor 210 Answering switch

Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat II (reference) H04M 11/00 302 H04M 11/00 302

Claims (2)

[Claims] 1. A means for registering an e-mail address of a transfer destination, and, when a call is made from a door phone handset during absence, from a visit purpose information input from the door phone handset, whether or not the visitor is a transfer target visitor. Means for identifying whether or not, when the means is identified as the transfer target visitor, means for converting the transfer target visitor's voice data input from the door phone handset into character data, Means for transmitting character data to the registered e-mail address of the transfer destination. 2. An e-mail address of a transfer destination is registered, and when a call is made from a door phone handset during absence, it is determined whether or not the callee is a transfer target visitor, and is identified as a transfer target visitor. In this case, voice data of a visitor to be transferred inputted from the door phone handset is converted into character data and transmitted to the registered destination e-mail address, and the call is transferred by the door phone device. Method.