JP2002123861A - Communication control system for age discriminable commodity vending machine - Google Patents

Abstract

PROBLEM TO BE SOLVED: To perform the communication control of the arrangement of a commodity vending machine requiring a purchase qualification. SOLUTION: This vending machine installation area A wherein a human sensing sensor 41 and an entrance camera 42 are provided at the entrance thereof, is provided with a card insertion instruction means 3, a card reader 7, a first camera 6 for photographing appearance of a customer approaching a card slot 4, second cameras 18 and 20 for photographing a passage in front of the vending machine, a money holding mechanism 16, and a selecting and vending mechanism 17 for permitting selection of a specified commodity. An operation center B is provided with a voice communication terminal 25, a monitor device 24 for displaying the photographed image of the entrance camera and the first and the second cameras, an operator inputting means 27, and a computer device for displaying the read image of the card reader on a screen of the monitor device when the operator instructs insertion of a certification card and commanding the selecting and vending mechanism to feed a selected commodity only when input of permission of sale is received from the operator inputting means.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for detecting the age of a customer or the presence or absence of eligibility for purchasing a specific product and controlling the communication in a product vending machine as required.

[0002]

2. Description of the Related Art A vending machine for products such as alcoholic beverages, tobacco, and video cassettes for adults whose purchase is age-restricted has a driver's license or other age or qualification lighting card insertion slot and reads the card. A device that scans and records an age condition or the like recorded on a card and sets any one of a state of availability and a state of sale is already being developed and being used.

[0003] However, a customer who intends to use the vending machine of the age identification type must always have a predetermined age or qualification card, and if he does not carry the card or certifies his driver's license. A person who does not have a driver's license when making a card cannot purchase goods with this vending machine, and on the other hand, there is a disadvantage that a minor or the like can purchase the card as it is even if he or she misuses another person's certification card.

On the other hand, a communication control system for centrally controlling this type of identification-type vending machine has been developed.

[0005]

SUMMARY OF THE INVENTION It is an object of the present invention to provide a communication control type vending machine system capable of identifying and selling a customer's product purchase qualification with a qualification card as described above, and making it clear in image observation. If a customer who has been qualified as a qualified person pays in money and then pushes the selected button, the operator immediately releases and sells the product through the "Sellable" input operation, and if the customer is deemed suspicious of being eligible for purchase, Another object of the present invention is to provide a communication control system which requests insertion of a qualification card at a stage where a push button is selected after money is inserted, and enables qualification judgment based on card reading information and observation.

[0006]

In order to achieve the above-mentioned object, the present invention relates to A.I. In a vending machine area in which a plurality of commodity vending machines are arranged, a) a certification card insertion slot provided in at least one place in the vending machine area and an instruction to insert a certification card into the insertion slot by voice or text display. Card requesting means having an instruction means for reading, and b) a card reader for reading the display and recorded contents of the certification card inserted from the insertion slot, and c) a profile of a customer approaching the certification card insertion slot. D) at least one second camera installed at at least one location in the vending machine area for capturing a substantially full view of the aisle in front of the vending machine; and e) A) a panel provided in at least one place in the area, wherein a money input port connected to the money holding mechanism, and a small number of moneys when the money holding mechanism holds money of a predetermined amount or more. With a selection purchase for the panel, which is connected to the push button column equipped with a, selection and sale mechanism of merchandise vending machine corresponding to each push button for allowing the selection of one type of a particular commodity B. In an operation center separated from the vending machine installation area, a) a monitor device that displays at least images captured by the first and second cameras, and b) “selling available” or “commodity selected” for a product selected by a customer by an operator. "Not for sale" or "Insertion of certification card"
C) a computer device for supplying an image signal to the monitor device and executing a process in accordance with an input from the operator input means, wherein the operator input means is for "insertion of a certification card". Is displayed on the screen of the monitor device, and only when a "sales available" input is received from the operator input means, a push button is selected for the selection / sales mechanism. And a computer device for instructing the "discharge" of a specific product.

The present invention is further characterized in that the certification card is a car driver's license, and the card reader includes an image pickup means for taking or reading a face photograph portion of the license.

[0008] According to the above configuration, the operator who monitors the monitor TV at the operation center selects and sells a vending machine for a product selected by a customer who is clearly recognized as an adult or a qualified person by inserting money. Instructs the organization to discharge and sell, and instructs you to return the input money as unsellable for specific products selected by minors or those who are deemed unqualified, and if it is difficult to judge from the customer's appearance etc., the operator Can temporarily stop the product discharge by the selection / sales mechanism, and instruct the customer in the vending machine area to present and insert the certification card by at least one of voice and character display.

The recorded contents of the card are read out by a card reader linked with the insertion slot, and the computer on the center side receives the card read data and outputs and displays the recorded contents of the card on a monitor screen. The operator inputs the "sellable" instruction into the computer when the final decision is "sellable" based on the output display and the person image on the monitor TV, and as a result, the customer's selected product is discharged and sold.

[0010] On the other hand, when the operator makes a final decision that "there is no eligibility to purchase", he or she inputs a "sale unavailable" instruction to the computer, the money holding mechanism is released from the "predetermined amount holding state", and the held money is released. Returned to return. Therefore, the "specific product selection" state of the selection / sales mechanism that allows the selection of the push button of the product on the premise that the product is held for a predetermined amount or more is also released, and the product is not discharged.

[0011] The present invention further comprises a human sensor means for detecting the entrance of the customer to the vending machine area and transmitting the detected information to the computer device of the operation center, and a photographing means for photographing the appearance of the customer at the time of entry. The third camera is installed near the entrance of the vending machine area, and the monitor device of the operation center also displays the image captured by the third camera. With the configuration of the present invention,
The operator can observe the appearance of the customer displayed on the monitor at the time of the customer's entry, and can judge his / her age group and, therefore, eligibility for purchase.

The present invention further provides an "abnormal situation" when the vending machine is subjected to mechanical disassembly, tilting, vibration or other physical harm, or an abnormal operation, and when a vending machine breaks down. A means for determining and detecting these states as "failure" is provided, and an abnormality or failure detection signal generated by this means is provided together with at least an image taken by the second camera at the time of the detection. To control the image monitoring by the operation center, and to issue a voice warning message to be generated at least by the instruction means for the vending machine area, and to issue a command to stop the operation of the vending machine (including power off). Is performed.

[0013] Further, the present invention further comprises: starting photographing by at least the second camera at the start of detection of the "abnormal situation" or at the time of detecting "failure"; This is stored in a computer device.

According to the present invention, as an abnormal operation for the vending machine, a customer who operates a return lever without having to select a product after inputting a predetermined amount of money or repeatedly purchases a product with a large bill and returns a change. Is detected.

In the present invention, the detection signal of the "abnormal situation" or the "failure" is transmitted to a service company relating to a product or a vending machine.

[0016] The present invention further provides a computer device of the operation center, which tabulates and analyzes the sales status, product inventory status, etc. of each product vending machine, and periodically or at any time ascertains the result of the tabulation / analysis. It can be transmitted to a trader.

[0017]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS A vending machine communication control system according to a preferred embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram showing the overall structure of a vending machine communication control system according to the present invention. At least one vending machine 1 to be controlled is disposed for each installation area A, and a customer identification camera (first camera) 6 and a specific location in the vending machine installation area A or for each vending machine 1 , A card reader 7 is provided. In order to photograph a substantially entire view of the aisle in front of the vending machine in the area A, for example, two second cameras 18 and 20 are installed at both ends of the aisle, and a human sensor 41 and its sensor are provided at the aisle entrance 40. A photographing operation is started by the detection of an entrance customer at 41, and a third camera 42 for photographing the customer is installed. At the operation center B remote from the vending machine installation area A, the operator determines the age group of the customer based on a computer screen (monitor screen) connected via a communication line, and if unknown, a certification card ( For example, it is determined by the read signal from the car driver's license) or the dialog communication with the customer,
"Sellable" or "sale unavailable" is input to the computer to control the discharge of commodities from the vending machine.

The system further includes supply sources C1, C2,... Cn of products handled by the vending machine 1, security of the vending machine installation area A, maintenance of the vending machine, or backup of the operation center B. Depending on these services and service provider S who also serves as a product supplier participates,
Various information necessary for vending machine management is exchanged between these and the operation center.

FIG. 2 is a block diagram showing a first configuration example between a vending machine and an operation center which constitutes a main body of the vending machine communication control system. A plurality (N) of products are located in a vending machine installation area A. The vending machines are arranged side by side on the aisle, and the operation center B remotely controls these vending machines via a communication line (for example, INS (registered trademark) 64). A desired number of vending machine installation areas A can be set for one center B. In the first embodiment, the vending machine installation area A includes at least one product vending machine 1 containing a column of specific products requiring purchase qualifications such as age restrictions.

[0021] In the same area, generally, the entrance of the passage /
One customer box 2 is installed at the exit side or at the end, and a speaker 3 for instructing the insertion of a certification card by a voice message and a certification card insertion port 4 are provided in the box.
And a first camera 6. The first camera 6 has a card reader 7 provided with the card insertion slot 4 for clearly observing the appearance and expression of the customer who intends to certify the card at the operation center.
, So that the faces of adult men and women approaching can be clearly photographed from the front. Card reader 7 for reading the display and recorded contents of the certification card
Especially when the certification card is a car driver ’s license,
It is provided with an auxiliary camera 8 for reading a face photograph on the card and a character display generating unit capable of prompting insertion of a card simultaneously with or instead of a voice message from the speaker 3.

In the reception box 2, there are provided a voice communication terminal 3, a transceiver 9 for transmitting image pickup signals of the cameras 6, 8 and other card reader outputs to the operation center B via a communication line. Terminal adapter 1
0, and further includes a contact unit 11 for receiving, from the transceiver 9, a command from the center B regarding availability of sales and other instructions. The contact unit 11 is connected to the control device 12 of each merchandise vending machine 1 and the security unit 13 in the customer box 2.

The security unit 13 detects, for example, an abnormal operation of a customer who operates a return lever without selecting a product or repeatedly purchases a product with a large bill and returns a change after a predetermined amount of money has been inserted. When the disassembly, tilt, vibration, failure of the internal mechanism, etc. occur due to excessive force applied to the vending machine, it also serves as a means for detecting this as an illegal act or failure. is there. In addition, among these illegal activities and breakdowns,
What can be detected by the control device 12 is
To detect directly.

Each of the commodity vending machines 1 has a cash input port 14 on a front plate forming a selective purchase panel in this embodiment.
And a push button row 15 for selecting at least one type of specific product, a money holding mechanism 16 connected to the cash slot 14, and a selection / sales mechanism 17 electrically connected to the push button row 15. Built-in. The push-button switch input circuit from the push-button row 15 to the selection / sales mechanism 17 is activated when the money holding mechanism 16 is in a money holding state of a predetermined amount or more. When the customer operates a push button of the corresponding vending machine and selects a specific product in this push button effective state, the selection / sales mechanism 17 of the vending machine 1 stores the selected state of the product and temporarily stores the selected state. (For example,
If the "judgment" signal or the like is not sent from the operation center B even after the waiting time has passed due to the absence of an operator or the like due to the absence of the operator, the money held by the money holding mechanism 16 is determined to be "not available for sale". Is returned to the return port, and the product selection and storage of the selection / sales mechanism 17 are reset.

Each merchandise vending machine 1 operates according to a "judgment" signal or the like normally sent from the operation center B. Judgments governing the vending machine 1 are divided into two categories: 1. "Saleable" and 2. "Saleable". For this reason, the vending machine 1 is provided with a display 28 for notifying the contents of the determination by a visual display.

Further, in each commodity vending machine 1, a security unit 13a similar to the unit 13 of the customer service box is installed, and at least one unit for photographing a substantially whole view of the passage in front of the vending machine in the area A. In this case, two second cameras 18 and 20 are installed at both ends of the passage and connected to the transceiver 9 via the area line 19, so that the activities of customers and the like can be comprehensively monitored from the center. At the entrance 40 (the left end in the figure) of the area A, a motion sensor 41 for detecting the entrance of the customer and a photographing operation are started by the detection of the customer by the sensor 41, and the appearance of the customer within a predetermined range from the entrance. Camera 42 for monitoring
Is installed.

In the operation center B, a terminal adapter 22 for communicating with a remote vending machine installation area A via a line 21, a computer 23 connected to the terminal adapter 22, and a computer connected to this computer A monitoring device 24 is provided. A microphone 25 is connected to the monitor device 24 so that the operator can perform an oral communication such as an emergency call made by the speaker 3 in the reception box 2. The display screen 26 of the monitor device 24 displays the first to third cameras 6, 18, 20, and 42 in the vending machine installation area.
Individual screen to selectively display the captured images of
Alternatively, first to fourth monitor screens each including a split screen are set.

In the computer 23, the operator who monitors the monitor screen 26 displays the following information based on the appearance and expression of the customer who wants to purchase a specific product. 1. "Saleable" when clearly recognized as an adult or qualified person; 2. "Not for sale" when clearly recognized as a minor or unqualified person; A key, a push button switch, and other input means 27 for instructing “certification card request” when either is in doubt is connected. The computer 23 inputs those judgment inputs,
The information is transmitted to the vending machine 1 and the customer service box 2 via the above-described communication path, and if the input is a “certification card request”, the terminal adapters 22 and 10 in the center B and the vending machine installation area A, and the area A Transceiver 9,
Voice guidance is issued from the speaker 3 in the customer service box 2 through the contact unit 11 in the customer service box 2, and the customer is prompted to insert a certification card from the insertion slot 4 in the customer service box 2 according to the guidance.

In this embodiment, if the certification card is not inserted into the card reader 7 of the customer service box 2 after a certain period of time in this embodiment, the computer 23 sends a signal indicating that the card is not qualified for purchase. A display to that effect is generated on the display unit and the like, and the money held by the money holding mechanism 16 of the vending machine 1 is returned to the return port, and at the same time, the product selection state of the selection / sales mechanism 17 is released, and the former (16) Is returned to the “money holdable state”. On the other hand, when the customer moves to the reception box 2 and inserts the certification card within a certain period of time, the operator approves the sale from the feeling obtained by observing the image (including the data and image read by the card reader) on the monitor screen 26. It is finally determined whether or not to do.

When an operator inputs "sellable", the computer 23 outputs a "sellable" output to the card reader 7 (display unit) in the customer service box 2 and the controller 12 of the vending machine 1 concerned. Sending, selection and sales organization 17
Is operated to discharge the merchandise from the merchandise outlet, and if there is change, the cash holding mechanism 16 returns the merchandise to the return outlet of the vending machine. The same applies to the case where the operator determines that "sales are possible" from the beginning without requesting a card.

On the other hand, if the final decision of the operator is "sale impossible", an "sale impossible" output is sent to the control device 12 of the vending machine 1 to display "sale impossible" and the like, and the money holding mechanism 16 Return the held money to the return slot,
The storage of the product selection of the selection / sales mechanism 17 is cleared and reset mechanically.

FIG. 3 is a flowchart of the system operation in the apparatus of the first embodiment configured as described above. When the customer enters the vending machine installation area A while the system is on standby, the human sensor 41 first detects it and the third camera 42 photographs the appearance of the customer. From this point on, the operator can observe the customer and make an initial decision 29, in conjunction with the images captured by the cameras 18, 20 (second camera). That is, in the case where people who seem to be minors enter at first glance, enter "not for sale" to cause the vending machine 1 to display a not-for-sale and return the money. Also, if people who seem to be adults at first glance enter, "Sale available"
Is input to the vending machine 1 to indicate that the product is available for sale, thereby holding the entered money and allowing the customer to select the product.
The selected product is discharged, and if there is change, the change is returned and reset.

[0033] Only the image when the operator enters the guest room,
If the customer is unable to judge whether or not the customer is eligible to purchase the product, and holds it, or if there is no judgment (first judgment) at the time of entry due to temporary absence, the customer can immediately proceed to one of the vending machines 1 , It is allowed to input money and select a product. That is, when the customer inserts a predetermined amount or more of money, the money holding mechanism 16 is in the “hold” state, and the desired product can be selected with the push button row 15 of the selection / sales mechanism 17. The system of the present invention starts the timer # 1 to give the operator at the center a determination time of, for example, 10 to 20 seconds. If the operator is absent during that time, the process proceeds to the flow 30 on the right side of FIG. After "display" and "money return", it is "reset". Instead of using such a timer method, if there is no initial judgment by the operator even after the customer's product is selected, the customer returns to the money holding / standby state, and the customer operates the return lever (not shown) to input money. When the system is recovered, the system returns to the complete standby state.
The flow shown by the broken line in FIG.

The operator's judgment 31 within 10 to 20 seconds (or while the money hold / standby state continues) is 1.
(OK) '', 2.``Sale unavailable (NO) '', 3.``Certificate card request (Q)
It is clear that the flow is divided into right, left and center flows, respectively, and proceeds as described above. When the operator issues a "certification card request", the customer is notified of the location of the card reader 7 (in this embodiment, the reception box 2), and moves to the card reader section. Final decision 3
2 can be used as a judgment material.

If a plurality of (N) vending machine installation areas A (# 1 to #N) can be grasped by one center, the terminal adapter 22, the computer 23, and the monitor device 24 are provided in the center. It is sufficient to equip each area with each of the following configurations and connect them with communication lines. The number of vending machines in the vending machine installation area A corresponding to each center configuration is appropriately set according to the number of types of products handled by each vending machine and the like.

In the second embodiment shown in FIG. 4, in addition to the functional elements of the customer service box 2 of FIG. 1, a cash slot 14 connected to the above-described money holding mechanism 16, and at least one kind of Pushbutton row 1 for selecting a specific product
1 and the first embodiment shown in FIG. 1 in that a selection / purchase panel including the control device 12a is also installed, and such a selection / purchase panel function is eliminated in each commodity vending machine 1 '. I do. The structure of each part transferred from the vending machine to the customer service box and other structures having the same names as those of the first embodiment are substantially the same as those of the first embodiment, and are denoted by the same reference numerals. The description is omitted.

In the second embodiment, the customer can enter goods and select a product by operating a push button in the customer service box 2 ', and, when instructed, insert a card to prove the purchase eligibility. The selection signal is transmitted to the vending machine 1 'via the control device 12a in the box and the control device 12 of the corresponding vending machine 1', and the customer receives an indication of "sellable", a return of change, and the like. And then the vending machine 1 'displayed on the button row or instructed by the operator
And take out the selected specific product from the product outlet of the vending machine.

In the third embodiment shown in FIG. 5, the service box 2 is not provided, and each vending machine 1 "has a speaker 3 and a general vending machine structure in addition to a general vending machine structure having a cash slot 14 and a row of push buttons 15. , A card requesting means 5 comprising a certification card insertion slot 4, a first camera 6, a card reader 7 and an auxiliary camera 8, a transceiver 9, and a terminal adapter 10. The configuration of each part relocated from the reception box 2 to each vending machine 1 "and other configurations having the same names as those of the first embodiment are substantially the same as those of the first embodiment, and the same reference numerals are used. And the description is omitted. In this embodiment, the display 28 used in the embodiment shown in FIGS. 2 and 4 is omitted, and the necessary display is performed by the display means related to the card reader 7.

In the third embodiment, the customer inserts money and selects a product by operating a push button in a vending machine 1 "containing desired specific products, and inserts a card when instructed to qualify for purchase. , And the selected specific product can be taken out from the product outlet of the vending machine.

Since the customer service boxes 2, 2 'and the product vending machine 1 in the vending machine installation area A of the present invention are equipped with the security units 13, 13a, abnormal operations in the vending machine 1 and the customer service box are performed. And physical abnormalities and torts can be detected and appropriately addressed. First, the security units 13 and 13a (and the vending machine 1 described above)
Abnormality detection function of the control device), when the customer applies tilt, vibration, mechanical disassembly or other physical harm, or abnormal operation to the vending machine 1 or related equipment in the reception box, When the vending machine 1 or the related equipment breaks down, the state is determined and detected as "failure", and the abnormality or failure detection signal is transmitted to the first card that is close to the card reader 7 at the time of the detection. The images taken by the camera 6 and the second cameras 18 and 20 for the passage and, if necessary, the third camera 42 for the entrance are transmitted to the terminal adapter 10 via the transceiver 9 and from there the computer of the operation center B 23.

As abnormal operations to be detected, after a predetermined amount of money has been inserted, the act of repeatedly operating the return lever without selecting a product, or the customer's act of repeating the purchase of a large bill and the return of change. Is also included.
In the operation center B which has received the "abnormal situation" detection signal, a message notifying the occurrence of the abnormal activity flows from a speaker (not shown) connected to the monitor device 24,
For example, on the lower left and right screens (3) and (4) of the monitor device 24, a display such as "Abnormality has occurred, security prepared!"
In (2), an image captured by the first camera 6 and an area image captured by one of the second cameras 18 and 20 are displayed.

The images of the screens (1) and (2) are stored on the disk as still images. Screens (3) and (4) are displayed as "Occurrence of anomaly, security prepared!", Etc., and then automatically or by operator switching to display a moving image (or still image) of the whole area of the vending machine area, or to the entrance of area A. The display of the image of the camera (third camera) 42 may be included. By operating the computer, the operator issues a warning voice message from the speaker 3 attached to the card reader 7 or the speaker attached to the display 28 of the vending machine 1 in the vending machine area, and issues a command to stop the operation of the vending machine (power off). And service providers for goods or vending machine equipment,
Alternatively, it is possible to take measures according to the situation, such as contacting a security company.

In a further configuration of the present invention, the control device 12 of the commodity vending machine 1 collects sales information and stock information for each commodity, and the information is periodically or periodically collected by the computer 23 of the operation center B. It can be received by an operator, analyze and record the sales situation and the like as required, and transmit the analysis information to various service providers and supply sources of products handled by vending machines. This transmission includes online communications, facsimile telegrams and mailings.

[0044]

As described above, according to the present invention, in a communication control type vending machine system capable of identifying a customer's product purchase qualification with a qualification card and selling the product, a customer who is clearly recognized as a qualified person After the money is input, the product selected by the push button is immediately discharged / sold by the operator's "sellable" input operation, and if the customer is deemed qualifying for purchase or doubtful, the product is selected by the push button. A communication control system which requests insertion of a credential card at a later stage and makes a qualification judgment based on card reading information and observation. Further, the center receives information on illegal activities and failures with respect to vending machines and can appropriately deal with it, receives product sales results, inventory information, etc., analyzes it as required, and transmits it to various service providers and product suppliers. be able to.

[Brief description of the drawings]

FIG. 1 is a block diagram showing the overall structure of a system according to the present invention.

FIG. 2 is a block diagram showing a system configuration according to the first embodiment of the present invention.

FIG. 3 is a flowchart showing a system flow in each embodiment of the present invention.

FIG. 4 is a block diagram showing a system configuration according to a second embodiment of the present invention.

FIG. 5 is a block diagram showing a system configuration according to a third embodiment of the present invention.

[Explanation of symbols]

 1, 1 ', 1 "vending machine 2, 2' customer service box 3 speaker 4 card insertion slot 5 card request means 6 first camera 8 auxiliary camera 7 card reader 9 transceiver 10, 22, terminal adapter 11, contact unit 12 control Device 13 Security unit 14 Money slot 15 Push button row 16 Money holding mechanism 17 Selection / sales mechanism 18, 20 Second (passage) camera 19 Area line 21 Communication line 23 Computer 24 Monitor device 25 Microphone 26 Monitor screen 27 Operator Input means 28 Display 41 Motion sensor 42 Third (for entrance) camera

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Claims (11)

[Claims] 1. A. First Embodiment In a vending machine area in which a plurality of commodity vending machines are arranged, a) a card insertion slot provided in at least one place in the vending machine area and an instruction to insert a certification card into the insertion slot by voice or text display. Card requesting means having an instruction means for reading, b) a card reader for reading the display and recorded contents of the certification card inserted from the insertion slot, and c) photographing the appearance of a customer approaching the insertion slot. A) a first camera for d) at least one location within the vending machine area, and at least one second camera for capturing a substantially full view of the aisle in front of the vending machine; and e) the area. A panel provided at at least one of the panels, wherein at least one type of money input port connected to the money holding mechanism and at least one kind of money when the money holding mechanism holds a predetermined amount or more of money. Equipped with a push button column for allowing the selection of constant commodity, each pushbutton the corresponding product vending machine selection purchase for the panel to be connected to the selection and sale mechanism of, with a B. In an operation center separated from the vending machine installation area, a) a monitor device that displays at least images captured by the first and second cameras, and b) “selling available” or “commodity selected” for a product selected by a customer by an operator. "Not for sale" or "Insertion of certification card"
C) a computer device for supplying an image signal to the monitor device and executing a process in accordance with an input from the operator input means, wherein the operator input means is for "insertion of a certification card". Is displayed on the screen of the monitor device, and only when a "sales available" input is received from the operator input means, a push button is selected for the selection / sales mechanism. And a computer device for instructing "discharge" of the specific product. 2. The system according to claim 1, wherein said certification card is a car driver's license, and said card reader includes imaging means for photographing or reading a face photograph portion of said license. . 3. The apparatus according to claim 1, wherein said card requesting means and said first camera are installed at one place of said vending machine area, and said selective purchase panel is provided for each commodity vending machine. The described system. 4. The system according to claim 1, wherein the card requesting means, the first camera, and the optional purchase panel are provided at one place of the vending machine area. 5. The card requesting means for each product vending machine,
3. The system according to claim 1, further comprising a first camera and the optional purchase panel. 6. A human sensor for detecting the entrance of a customer to the vending machine area and transmitting it to a computer device of the operation center, and a third camera for photographing the appearance of the customer at the time of entry. Is installed near the entrance of the vending machine area, and the monitor device of the operation center also displays an image captured by the third camera. The system described in the section. 7. When the vending machine is subjected to mechanical disassembly, tilt, vibration or other physical harm, or abnormal operation, it is regarded as “abnormal situation”, and when the vending machine is broken down, as “failure”. Means for judging and detecting these states, and transmitting an abnormality or failure detection signal generated by this means together with at least an image taken by the second camera to the computer device of the operation center at the time of the detection. And controlling an image monitoring by an operation center, a voice warning message to be generated at least by the instructing means of the vending machine area, a transmission of a command to stop the operation of the vending machine, and the like. The system according to any one of claims 1 to 6. 8. At the start of detection of the "abnormal situation" or at the time of detection of "failure", at least photographing by the second camera is started, and a camera image at the time of starting photographing is transmitted to the computer device of the operation center. 8. The system according to claim 7, wherein the information is stored. 9. An abnormal operation on the vending machine may include a customer's act of operating a return lever without having to go through a product selection after a monetary input of a predetermined amount or more, or repeatedly purchasing a commodity with a large bill and returning a change. The system according to claim 7, wherein the system detects. 10. The apparatus according to claim 7, wherein the detection signal of the “abnormal situation” or the “failure” is transmitted to a service company relating to a product or a vending machine. system. 11. The computer device of the operation center tabulates and analyzes the sales status, product inventory status, etc. of each product vending machine, and transmits the tabulated / analyzed result to a product supplier or service provider periodically or as needed. The system according to any one of claims 1 to 10, wherein the system is capable of performing the following.