JP2002123669A - Method for succeeding technique/skill - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method for efficiently conveying various techniques/skills, which are learned by an employee engaging in a job, to the other employee. SOLUTION: In the method for succeeding the techniques/skills of an employee on the job, the employee prepares the contents of techniques/skills to be succeeded to the other employee into computerized documents (1), the computerized documents are integrated on a server as a database of information (2) and when the other employee is to want the techniques/skills desired to be succeeded, the techniques/skills desired to be succeeded are selected by retrieving the relevant techniques/skills with classifications or keywords thereof by accessing the relevant database from a PC terminal (3) so that the techniques/ skills can be succeeded between the employees.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a method of transmitting skills and skills between employees.

[0002]

2. Description of the Related Art The transfer of technology and skills between employees in a company has traditionally been based on oral tradition or OJT when employees work together.
(On The Job Training), etc., but the speed of technological innovation and progress was so fast that the communication was not enough. In addition, the duties of all duties such as office work and safety work in a company are complicated, and it is difficult to efficiently transmit the skills. In particular, it is difficult to discover and communicate undocumented tacit knowledge. Employees often retire without communication, while retaining advanced technologies and skills that are not documented.

[0003]

[Problems to be Solved by the Invention] In order to improve business efficiency within a company and overcome competition between companies, it is necessary to maintain a high level of technology and skills of employees of the company. Fostering skilled workers is a task for companies.

[0004] In other words, it is required to improve the productivity of companies, to secure stable production, safety and security in product production, and to ensure an environment-friendly and comfortable environment. Good and profitable businesses are required.

[0005] In such a situation, an employee who can contribute to various tasks in the company, for example, the improvement of production technology (management technology, etc.) discovers the skills and skills acquired during employment and gives other employees efficiency. It needs to be well communicated and shared among employees.

[0006] In addition, each employee in a company is required to have a job that can be realized and shared with society. For this reason, it is necessary to demonstrate the creativity and special skills of the employees and promote their transmission.

As a result, it is possible to foster highly skilled technicians in the company, and it is possible to improve the overall level of employees. In addition, it is expected that accidents and disasters during the employment of employees will be prevented beforehand, and that work efficiency in all departments, for example, production technology will be improved by improving production technology.

However, at present, there is no efficient system for transmitting the skills and experience of an employee to other employees, and the communication is not thorough.

[0009] The present invention provides a method for efficiently transmitting various techniques and skills acquired by an employee to work, to other employees.

[0010]

That is, the present invention relates to a method of transmitting the skills and skills of an employee in the business, and (1)
An employee prepares the contents of the technology and skills to be passed on to other employees in an electronic form, (2) accumulates the electronic form as a database of information on a server, and (3) prepares another employee. When a person seeks a technology or skill that he / she wants to be handed down, the PC
Accessing the database from a terminal, searching for the technology / skills that you want to be handed down by their respective classifications or keywords, and selecting the relevant technologies / skills to pass on the transfer of the skills / skills between employees About the method.

[0011] In transmitting the technology and skills of the present invention,
Know How, Know Fai (Kno
w Why), it is desirable to find out experiences. It is also desirable to build on the experience of highly skilled workers as surrogate experiences and build up the problem solving skills during work. Therefore, it is desirable that this transmission system be operated permanently, and that a department that evaluates the content transmitted periodically be set up.

[0012] This makes it easy for employees to utilize
A skill transfer system can be built. By performing such a handing down, other employees can efficiently receive the technology and skills that can be used for daily work.

[0013]

DESCRIPTION OF THE PREFERRED EMBODIMENTS (1) An employee prepares the contents of the technology and skills to be handed down to other employees in electronic form.

The employee who prepares the contents of the technology / skills to be handed down in electronic form is not particularly limited. Employees with unwritten skills have priority. These technologies and skills are information that junior employees can inherit and utilize.

For example, an employee whose working period is 20 years or more,
Employees who have reached the age of 50 can be given priority.
In particular, it is desirable to impose this digitized document as an essential task for employees who are about to retire. This is because it is an opportunity to pass on the experience as a proof of long service. In this way, describing the lore theme and communicating it to other employees is an important business issue for that employee,
It is desirable for a superior (boss) to make the employee aware and to assist him in accomplishing the task.

Also, in order to discover the technology and skills to be transmitted,
Promote collaborative activities, such as listing target persons, notifying creation requests, registering business issues to related parties, and managing business goals, in order to secure employees who will be able to create electronic documents. Therefore, it is desirable to carry out the handing down reliably. In some cases, the establishment of a tradition committee, secretariat, etc. to promote tradition should be considered.

[0017] By this means, it is possible to periodically set the time for listing the subjects who create the theme to be handed down, or to set the time for submitting the handed-out theme, to ensure the continuous implementation of handing over. Can be.

Although the content to be transmitted is not particularly limited, the following are exemplified.

Successful and unsuccessful cases during employment, examples of avoiding unforeseen dangers, know-how of starting production when producing products,
Environmental security management and equipment management, including dangerous cases, accidents that did not lead to a disaster but were thought to be dangerous if remembered later, accidents, how to deal with disasters, know-how on maintaining product quality, etc. , Personal memorandum in operation control of manufacturing equipment, product quality control, etc., cheat sheet etc.

As described above, the skill to be transmitted is considered to be the behavior acquired through learning, training, experience (experience), and the like, and among the employees, there is a difference between the experienced person and other persons. The experience includes undocumented manuals such as emergency response (non-routine), key points of work, tips and insights, weaknesses and habits of work equipment. Behavioral skills developed through a wealth of experience include: 1. 1. Problem analysis ability: the ability to pursue the essence and the ability to discover key facts. 2. Creativity: A new problem-solving ability, the ability to process unique ideas by combining information with wisdom and create a solution mechanism. 3. Judgment: The ability to grasp the whole and to draw logical conclusions, objectives and means. Decision-making ability: The ability to decide in a timely and precise manner, and the ability to execute first.

Through these traditions, it is possible to prevent the skill from becoming a black box, improve the overall skills of employees, improve the problem-solving ability of young people, and prevent accidents and accidents before they occur. desired.

(2) The computerized document is accumulated in a server as an information database.

In the transmission method of the present invention, the contents of the technology and skills to be transmitted are created in an electronic form. The procedure for preparing the document is not particularly limited, but 5W1 suitable for transmission
H format or quality control (QC)
It is desirable to describe in the form of a story. The following are examples of items to be described.

[0024]

[Table 1]

[0025]

[Table 2]

The digitized document in which the above items are described is accumulated in the server as an information database. It is desirable that the contents described in the document be compiled into a database, be classified according to the following technology / skills, and be attached with a keyword to facilitate the search for the employees who receive the handover.

Tables 3 and 4 show examples of classification of individual transmission themes accumulated on the server as a database of information by technology and skill.

[0028]

[Table 3]

[0029]

[Table 4]

Each transmitted theme is stored in a server and made into a database. For each theme, for example, a handing down committee is held regularly,
After examining the level of content (such as the rating of advanced skills)
It is desirable to determine the method of utilization.

(3) Technology that other employees want to receive
When a skill is requested, the database is accessed from the PC terminal, and the technology / skill desired to be handed down is searched by its classification or keyword to select the relevant technology / skill.

The serverized database is opened to the employee by software such as Notes in order to make the database available to the employee who receives the handover.

When another employee requests a technology / skill that he / she wants to be handed down, he / she accesses the database from the PC terminal and searches for the technology / skill he / she wants to be handed down by his / her classification or keyword. Technology and skills can be selected.

FIG. 1 shows an example of the system of the present invention. The employee accesses the database server (DB server) from his / her own PC terminal, searches for the theme of the technology / skill that he / she wants to be handed down by its classification or keyword, selects the applicable theme, and if necessary, , And print it out to a printer.

It is desirable that employees of other establishments access the DB server using ISDN.

The following are examples of how to use the techniques and skills transmitted. (1) Daily education Top workers in the workplace secure daily safety, improve work efficiency,
Utilize examples of lore themes for OJT to improve skills and improve problem solving skills. (2) Standards and Procedures The superiors of the workplace file the required advanced skills in the workplace work collection, and utilize them for work standards and guidelines. (3) Technical evaluation In preparing materials for the technical evaluation review meeting and the environmental safety evaluation meeting, the superiors in the workplace refer to the relevant communication themes, and describe their know-how and know-how in the examination report and materials in the “Traditional column”. Is described. (4) Safety management i) The head of the department in charge of environment and safety shall introduce the related themes related to the theme of the committee in the Health and Safety Special Committee, the Central Safety and Health Committee, etc. Horizontally expand into the field of skills. ii) The head of environmental security relations will also use related tradition themes as educational materials.

[0037]

According to the present invention, a veteran employee's valuable skills and skills can be represented on a daily basis in a daily work, so that an inexperienced employee can perform problem analysis, creativity, judgment, and decision-making. Enhance strength and encourage problem-solving skills. In addition, it is possible to prevent accidents and disasters by improving the ability of employees to solve problems, and it is possible to improve productivity by improving the skills of each employee.

[Brief description of the drawings]

FIG. 1 is a conceptual diagram showing an example of a system according to the present invention.

 ──────────────────────────────────────────────────続 き Continuing on the front page (72) Inventor Tadashi Tomitaka 1-2-1, Waki, Waki-machi, Kuga-gun, Yamaguchi Prefecture Inside Mitsui Chemicals, Inc. 6-1-2 Ki, F-term in Mitsui Chemicals, Inc. (Reference) 2C028 BA02 BB04 BB05 BB08 BC05 BD02 BD03 CA12 CB13 5B049 BB07 BB21 CC02 DD01 DD05 EE05 FF03 FF04 FF09 GG04 GG07 5B075 KK07 KK20

Claims (1)

[Claims] Claims 1. A method for transmitting the skills and skills of an employee in business, wherein (1) the employee creates the contents of the skills and skills to be transferred to another employee in an electronic form, (2) The computerized document is accumulated on a server as a database of information, and (3) when another employee requests a technology / skill that he / she wants to receive, the PC terminal accesses the database and transmits the information. A method of transmitting skills and skills among employees by searching for the technologies and skills that they want to receive by their respective classifications or keywords and selecting the relevant technology and skills.