JP2002063658A - Method and system for managing selling for pos while utilizing portable telephone - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a method and a system for managing selling for POS capable of surely performing identity confirmation, the provision of sales promotion information, door-to-door sales, remote ordering and price settlement or the like while utilizing a portable telephone under the progress of spreading. SOLUTION: This system is composed of a portable telephone 4 composed of a packet communication means, a POS terminal 1 having an operation input means 11, a selling managing means 12 for managing selling and lending, a client managing means 13 for performing client management, a data storage means 14, a mail generating means 15 and a communication control means 18, an MIF unit 3 having a terminal I/F means 31 for interfacing with the portable telephone, a transaction accepting means 32 and a terminal authenticating means 33, a store server 2 for performing selling managing processing, a private communication line 6 and a WEB server 5 for exchanging the home page of store information and electronic mail.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a POS installed in a store that sells or rents goods and services.
The present invention relates to a sales management system, and more particularly, to a POS sales management method and a POS sales management system using a cellular phone connected by packet communication.

[0002]

2. Description of the Related Art In a POS sales management system installed in a store that sells or rents goods and services, a membership card is issued for the purpose of enclosing customers, and discount sales and point services are provided to member customers. The benefits are given. At the time of sales settlement, the ID of the member card is read, and discounts and points are added. The store uses the member's customer data to deliver information on the arrival of campaigns and new products to the customers using FAX or telephone. Further, in the case of a member card having a credit function, payment is settled by credit. These dispatching operations are performed manually and have a problem that they are costly and time-consuming. In recent years, at convenience stores and rental service stores, door-to-door sales, telephone and F
AX-based delivery sales have been conducted, and daily necessities and prepared food delivery services have become active as part of the nursing care business. In this case, there is a problem that many inaccuracies and mistakes occur in the introduction of the contents of the item to be ordered, the price presentation, the confirmation of order reception, the collection of the price, and the like.

[0003]

SUMMARY OF THE INVENTION In view of the above-described problems and problems, the present invention utilizes a mobile phone that has become widespread, and identifies itself, provides sales promotion information, provides door-to-door sales, remote ordering, and payment. An object of the present invention is to propose a POS sales management method and a POS sales management system that can surely perform settlement and the like.

[0004]

A POS sales management system installed in a store that sells or rents goods or services and performs sales management and lending management or E
A CR sales management system (hereinafter collectively referred to as a POS sales management system), which can be connected to a terminal packet communication center by communication and can use a mobile phone by a packet communication means used for transactions at the store, and a sales management and lending management system. Operation input means for performing operation input, sales management means for managing sales and lending of the product, customer management means for registering store members, issuing membership cards and managing customers, sales data, customer data, etc. Data storage means for storing;
A P which has a mail generating means for generating an e-mail addressed to the member, and a communication control means for communicatively connecting to a communication line in the store.
An OS terminal, terminal I / F means for interfacing with the mobile phone,
It has transaction accepting means for sending and receiving transaction data to and from the mobile phone, terminal authentication means for authenticating the mobile phone, and I / F means for sending and receiving data to and from the POS terminal. A MIF unit, a store server that performs sales management processing such as sales management, order management, merchandise management, and payment collection management of POS terminals; a premises communication line for communication-connecting devices in the store; PO composed of a web server that sends and receives mail
Using the S-sales management system, the POS terminal uses the mobile phone as a part of the customer data when registering a store member who uses the mobile phone for transaction as a part of the customer data, such as the Internet connection member contract number or ID of the mobile phone owned by the customer. The mobile phone is stored and registered in advance in the storage means, and the mobile phone is connected to the terminal I /
F means, the transaction receiving means is the terminal ID of the mobile phone
Is read out and compared with a terminal ID stored and registered in advance for authentication. The sales management means stores the data by adding the terminal ID to a part of transaction data such as sales management data and lending management data of the corresponding customer. Store and register in the means.

[0005] The mail generation means of the POS terminal is additionally provided with a sales mail creation means such as a new product or a campaign service, so that the sales mail can be sent to the mobile phone of the member who uses the mobile phone. A means for generating a sales mail is additionally installed so that the door-to-door sales mail can be sent to the mobile phone of the member using the mobile phone. The order confirmation e-mail can be sent to the telephone.

[0006] A packet communication device is additionally installed in the communication control means of the POS terminal, and an e-mail receiving means for enabling transaction data from a mobile phone to be directly received via a public communication line is additionally installed. Or FAX data reception conversion means can be additionally installed so that transaction data from a mobile phone can be received as FAX data.

The mobile phone is provided with an additional function of transmitting a personal identification number or personal identification data, and has an Internet browser function for inputting authentication data such as a personal identification number or personal identification data using the mobile telephone. Using a mobile phone and a public communication line to enable purchase or rental of goods or services, have a card function, and use the mobile phone as a membership card;
Alternatively, a transaction card function for making a settlement contract with the MMB server of the correspondent financial institution is provided, and the mobile phone is used as a settlement card for transactions.

[0008] The POS sales management system using a mobile phone, the POS sales management system using a mobile phone, is installed in a store that sells or rents goods or services, and a POS sales management system that performs sales management and lending management. A packet capable of communication connection with a terminal packet communication center, having an operation button, a display unit, and a connection terminal for an external device, and having a function of storing an e-mail and an Internet browser function and a contract number. A mobile phone by a communication means, a transaction input unit for inputting sales data and rental data, a barcode input unit for inputting barcode data, a card input unit for inputting card data, and an operation input unit for operating input of the device Operation input means having a management function for managing sales and lending of goods and a sales management department A sales management unit having a collection management unit for managing the customer, a customer management unit for registering / updating store members, and managing customer data such as a customer's transaction history, a card issuing unit for issuing a member card, and adding points to the customer. A customer management unit having a point addition unit for performing management, a data storage unit having a customer data file for storing customer data, a sales data file for storing sales data, and a mail data file for storing e-mail data, POS terminal having mail generation means having a member mail generation unit for generating an electronic mail addressed to the user, communication control means having a communication control unit for communication connection with a communication line in a store, and a connection terminal for directly connecting to a mobile phone Terminal I / F means, a data transmission / reception unit for transmitting / receiving transaction data to / from the mobile phone, and a receiving / receiving section for receiving a transaction by the mobile phone. A transaction reception unit having a reception unit; and a password confirmation unit for receiving a personal identification number or password data from the mobile phone, comparing the password with password data previously stored and registered in the data storage unit, and authenticating the mobile phone. And a MIF unit attached to or incorporated in the POS terminal, and sales management, order management, product management, and payment for the POS terminal. It is composed of a store server that performs a sales management process such as collection management, a premises communication line that connects and connects devices in the store, and a WEB server that sends and receives a store information home page and e-mail.

[0009] A password input unit for operating and inputting password data is added to the operation input unit of the POS terminal, and a password registration unit for storing and registering the password data in the data storage unit is added to the terminal authentication unit of the MIF unit. Install.

[0010] In the operation input means of the POS terminal, a sales management section for transmitting a sales mail to a mobile phone to perform a home sales is additionally installed, or an e-mail from the mobile phone or an order data on a homepage is received, An order management unit that performs order processing for goods or services is additionally installed.

In the customer management means of the POS terminal, a mail address extracting unit for extracting a mail address for a specific purpose and a mail sending unit for automatically sending a specific mail are additionally installed, or a mobile phone is registered as a membership card. An additional card issuing unit will be installed.

The portable I / F means of the MIF unit is a wireless I / F means of an infrared transmission means based on the Ir-DA standard, and a wireless I / F of a weak radio wave transmission means
Means, or a barcode I / F means.

In the MIF unit, a packet communication device for communication connection with a packet communication center connected to a public communication line is additionally installed.

The I / F means of the MIF unit is R
Serial I / F means based on S-232C standard,
Alternatively, a serial I / F unit based on the USB standard is used.

[0015]

DESCRIPTION OF THE PREFERRED EMBODIMENTS The configuration of the system of the present invention will be described with reference to the schematic system configuration diagram of a first embodiment of a POS sales management system using a portable telephone according to the present invention shown in FIG. The POS sales management system according to the first embodiment is capable of communication connection with the terminal packet communication center 7 and performs operation input for sales management and lending management with the mobile phone 4 using packet communication means used for transactions at the store. Operation input means 1
1, sales management means 12 for managing sales and lending of the product, customer management means 13 for registering store members, issuing membership cards and managing customers, and stores sales data, customer data, and the like. A P which includes a data storage means 14, a mail generation means 15 for generating an e-mail addressed to the member, and a communication control means 18 for communicatively connecting to a communication line in the store.
OS terminal 1, terminal I / F means 31 for interfacing with mobile phone 4, transaction accepting means 32 for sending and receiving transaction data with the mobile phone, and terminal authentication means 33 for authenticating the mobile phone.
And I / F means 34 for transmitting and receiving data to and from POS terminal 1
And a MI attached or built into the POS terminal 1
F unit 3 and sales management of POS terminal 1, order management,
It is composed of a store server 2 that performs sales management processing such as merchandise management and payment collection management, a premises communication line 6 that connects and connects devices in the store, and a WEB server 5 that sends and receives a store information homepage and e-mail. ing. Where P
The configuration function of the OS terminal and the configuration function of the store server need not be the configuration distribution described in the present application. However, if the combined configuration function of the two is equivalent to the present application, the function equivalent to the function of the present application is not obtained. Bring.

The basic operation of the sales management method will be described. P
When registering a store member who uses the mobile phone 4 for transaction, the OS terminal 1 uses the terminal ID such as the contract number or ID of the Internet connection member of the mobile phone 4 owned by the customer as a part of the customer data as data storage means 14. Is stored and registered in advance. At the time of the transaction, the mobile phone 4 is connected to the terminal I / F means 31.
Insert The transaction receiving means 32 is the terminal I of the mobile phone 4
D is read out and compared with a terminal ID stored and registered in advance for authentication. The sales management means 12 adds the terminal ID to a part of the transaction data such as the sales management data and the lending management data of the corresponding customer, and stores it in the data storage means 14.

A configuration and a sales management method will be described in detail with reference to a main part block diagram of a second embodiment of the POS sales management system using a mobile phone according to the present invention shown in FIG. The POS sales management system of the second embodiment is capable of communication connection with the terminal packet communication center 7, has operation buttons 4a, a display unit 4b, and connection terminals 4c for external devices, and has an e-mail and Internet browser function. And a mobile phone 4 using packet communication means having means for storing contract numbers, a transaction input unit 11a for inputting sales data and rental data, a barcode input unit 11c for inputting barcode data, and a card for inputting card data. Input unit 11d
Operation input means 11 having an operation input unit 11b for inputting the operation of the apparatus, a sales management unit 12a for managing sales and lending of goods, and a collection management unit 12e for managing sales collection.
, A customer management unit 13a for managing customer data such as store member registration / update, customer transaction history, and the like, and a card issuing unit 13 for issuing a membership card.
Point addition unit 1 that manages point addition for b and customers
3c, a customer data file 14a for storing customer data, a sales data file 14b for storing sales data, a mail data file 14d for storing e-mail data, and a delivery data file 14f for storing delivery data. Data storage means 14 having
And a member mail generation unit 1 for generating an e-mail addressed to the member
5c, a communication control unit 18 having a communication control unit 18a for communication connection with a communication line in the store, and a display unit 16b for displaying transaction data and operation status
And a display control means 16 having a customer display 16c for displaying transaction contents for the customer, a display controller 16a for generating and controlling the display screens of the two displays, and a system memory storing an operation sequence program for each section in the apparatus. A POS terminal 1 having a control unit 21 for issuing a control command to each unit according to the operation sequence program; a terminal I / F means 17 having a connection terminal directly connected to the mobile phone 4; Transmission / reception unit 32b for transmitting and receiving transaction data
And a transaction receiving unit 32a for receiving a transaction by the mobile phone 4.
And a password confirmation unit for receiving a personal identification number or personal identification data from the mobile phone 4 and comparing and collating the personal identification number or the personal identification data stored in the data storage means in advance with the mobile telephone 4 to authenticate the mobile telephone. A terminal authentication unit 33 having an interface 33a and an I / F unit 3 for performing I / F with the POS terminal 1
4 and is attached to or built in the POS terminal 1.
An IF unit 3; a store server 2 for performing sales management processing such as sales management, order management, product management, and payment collection management of the POS terminal 1; a premises communication line 6 for communicatively connecting devices in the store; It is standardized with a homepage and a web server 5 for sending and receiving e-mails. Here, the configuration function of the POS terminal and the configuration function of the store server do not have to be the configuration distribution described in the present application. However, if the combined configuration function is equivalent to the present application, it is equivalent to the function of the present application. It has a working effect. Further, the same applies to the relationship between the MIF unit and the POS terminal.

The operation input unit 11 of the POS terminal 1 is additionally provided with a password input unit 11 e for operating and inputting password data, and the terminal authentication unit 33 of the MIF unit 3 is additionally provided with a password registration unit 33 b for storing and registering password data. ing.

The sales management means 12 of the POS terminal 1 includes
Additional installation of a sales management unit 12b that sends a sales mail to a mobile phone to perform door-to-door sales, an order management unit 12c that receives e-mail from the mobile phone 4 or order data on a homepage, and performs order processing for goods or services Have been.

The customer management means 13 of the POS terminal 1 includes
A mail address extracting unit 13e for extracting a specific-purpose mail address, and a mail sending unit 1 for automatically sending a specific mail.
3d, a card issuing unit 13b with an enhanced function of registering and issuing the mobile phone 4 as a member card is additionally provided.

Next, operations and operations from membership registration to actual sales and payment using the POS sales management system of the present application will be described. General member registration is performed using a part of the store server function. Person in charge is customer name, contact information, (credit card number)
An application form in which necessary items such as information are filled in is received, and is input from the keyboard-type operation input unit 11b. The customer management unit 13a stores and registers in the customer data file 14a customer data obtained by adding a member number, a date of joining, a customer ID, and the like to input data for each customer.

The card issuing unit 13b issues a membership card based on the customer data and passes it to the customer. The member card can be used effectively such as discount purchase and point (privilege) service on the customer side, and the merchant side has an advantage of enclosing the customer. Furthermore, utilizing transaction history data of member customers, sales promotion activities by direct mail or FAX mail, order taking by telephone or FAX, etc. are performed.

The target customer of the present application makes a communication connection contract with a mobile phone company and owns the mobile phone 4 to which a mobile phone number, a mail address by packet communication means, and the like are assigned. When connecting to the Internet, the contract phone number (as a mobile ID) is permanently registered in the storage unit of the mobile phone, and the mail address can be registered under another name and stored together with the password in the mail server in the terminal packet communication center. ing. At any time,
It is premised that change registration is made and communication security is maintained.

The transfer fee and the purchase or use fee from a specific server (homepage) contracted with the mobile phone company are transferred and settled together with the communication fee by the server of the contracted financial institution of the customer. However, the collective processing with the communication charge is not a premise of the present application and is merely an example.

[Issuance of Member Card] The first method of member registration using the mobile phone 4 is to input and transmit necessary information on a member registration page on the WEB server 5, and the second method is to go directly to a store and register. I do. In the first method, the customer enters the URL (Uniform) of the homepage of the store.
Resource Locator is checked in advance, and input is made from the operation button 4a of the mobile phone 4 to make a call. The terminal packet communication center 7 authenticates the customer's mobile phone 4 by comparing it with a pre-registered mobile ID, and then connects to the WEB server 5 via the public communication line 10 and the packet communication center 9. When the customer finishes inputting and registering necessary items on the member registration page, the WEB server 5 sends the registration data to the mail receiving unit 18c in the mail format via the private communication line 6.

The communication control unit 18a receives and demodulates the mail and inputs the demodulated mail to the mail receiving unit 18c. Email receiver 1
8c decrypts the mail and transfers it to the customer management unit 13a.
The customer management unit 13a stores and registers customer data to which a member enrollment process has been performed and to which a customer ID including a member number and an enrollment date has been assigned.

The card issuing unit 13b sends the pertinent data to the member mail generating unit 15c instead of issuing a member card based on the stored and registered customer data. The member e-mail generating unit 15c generates e-mail membership card data to which the customer ID is assigned to the corresponding member customer, and sends the generated e-mail to the mobile phone 4 of the corresponding customer via the WEB server 5. The membership card data received by the mobile phone 4 is stored in an internal storage unit, and the mobile phone can be used as a membership card thereafter.

In the second method, a clerk sends a customer name,
After inputting necessary information such as contact information and credit card number, the customer inserts the mobile phone 4 into the mobile I / F unit 31. The data transmission / reception unit 32b reads the mobile ID and transfers it to the customer management unit 13a. The customer management unit 13a stores and registers customer data obtained by adding a customer ID to the data input by the attendant and the mobile ID in the customer data file 14a. Subsequent processing is the same as general card issuing processing, and a description thereof will be omitted.

The connection means of the portable I / F unit 31 uses a direct connection terminal in this description, but it is a mechanical connection, and a failure easily occurs. As other means, an infrared transmission means based on the Ir-DA standard or a wireless I / F means using a weak radio wave transmission means is selectively adopted.

Further, a packet communication device 18 b additionally provided in the communication control means 18 may be used. The customer communicatively connects the mobile phone 4 to the packet communication device 18b via the terminal packet communication center 7, the public communication line 10, and the packet communication center, and inputs a mobile ID in a mail format. Subsequent processing is similar to the first method, and a description thereof will be omitted. However, the e-mail when the mobile phone is used as the membership card is sent directly from the packet communication device 18b to the packet communication center 9.

[Daily Transactions] In daily transactions,
Use mobile phones instead of general membership cards. At the time of payment for payment of the price or usage fee, connect the mobile phone to the mobile I /
Insert or wirelessly connect to F means 31. Transaction reception unit 3
2 reads the mobile ID in accordance with the instruction from the sales management unit 12a and inputs it to the password confirmation unit 33a. Password confirmation unit 33a
Is authenticated by comparing and comparing with the corresponding data stored and registered in the customer data file 14a in advance.

Further, when personal identification data such as a personal identification number or a password is previously stored and registered in the customer data file 14 a using the personal identification registration part 33 b, the personal identification input part 11 e or the operation button 4 of the mobile phone 4 is provided to the customer.
Input of password data is requested from a. The password confirmation unit 33a compares the registered password data with the registered password data for authentication. The double confirmation can prevent unauthorized use by a stolen mobile phone or others.

The sales management unit 12 a creates sales management data in which customer ID, date and time, and the like are added to sales data for a product name, a quantity, a unit price, an amount, a consumption tax, and the like.
(b) Display output on the customer display section 16c or the like, receive confirmation and payment of the customer, and close the transaction. Sales management data
Sales data file 14b, customer data file 14a
Is additionally registered in a predetermined format, and a receipt is issued by a receipt issuing unit (not shown), and is delivered to the customer.

When payment is made by credit card, the credit card is inserted into the card input section. The authentication of the credit card is performed by a server of a card company connected online through a dedicated line (not shown).
The collection management unit 12e stores the customer I
D, a collection data file 14 with a card ID, etc.
e is additionally registered, and a card payment slip is created as shown in FIG.

In the case where the mobile phone 4 has a credit card function, input of personal identification data such as a personal identification number or a password is required in place of the above-mentioned customer signature. The password data input is performed from the password input unit 11e or the operation button 4a of the mobile phone 4.

[Visiting Sales] Sales promotion e-mails such as new product announcements and sales campaigns are input from the operation input unit 11b with a minimum number of necessary items.
d is automatically generated or created by an external device, and temporarily stored in the mail data file 14d for each category.
When the sending condition of the sales promotion mail is input from the operation input unit 11b, the address extracting unit 13e sets the customer data file 1
The mail address of the customer matching the shipping conditions is extracted from the transaction history 4a. The mail sending unit 13d sends the above-mentioned sales promotion mail to the extracted mail address.

The delivery service of daily necessities and prepared foods as part of the nursing care business and prepared food delivery business is performed by the sales mail generation unit 15.
"a" creates a sales mail in which the order quantity can be described in an order taking menu and temporarily stores it in the mail data file 14d. The mail sending unit 13d periodically instructs the address extracting unit 13e to extract the mail address of the contracted visitor, and sends out a sales mail. The mail is sent via a web server or a packet communication device 18a.

An e-mail described in a menu for taking an order is displayed on the display unit 4b of the mobile phone 4 that has made a contract for visiting the sales. The customer enters the desired quantity in the menu item desired for delivery and replies. The reply mail is returned to the WEB server 5 or the packet communication device 18a via the terminal packet communication center 7, the public communication line 10, and the packet communication center. The order management unit 12c reads the order item, quantity, customer ID, and the like from the reply mail, and additionally stores it in the order data file 14c. Further, the order receipt generation unit 15b issues an order receipt e-mail notifying that the order has been accepted, and issues a shipping instruction.

The delivery management unit 12d periodically opens the order data in the order data file 14c, and stores the delivery data added with the customer name and delivery address data stored and registered in the customer data file 14a into the delivery data. It is stored and registered in the file 14f. Further, it notifies the predetermined department of the delivery data and instructs the delivery of the ordered goods and services. Further, the sales management unit 12a records the sales and notifies the collection management unit 12e of the sales management data.

[General Delivery Service] In the case of a delivery service that is not based on a sales contract, the menu for order taking is W
It is posted on the homepage on the EB server 5. The customer uses the mobile phone 4 or a general WEB browser terminal (not shown) to make a communication connection to the homepage, select and input necessary items, and send the request to apply for an order with a delivery service. The order application by the facsimile communication means is performed by the F
It is received by the AX converter 18d and converted and input to the order manager 12c.

The WEB server 5 sends the order data via the private communication line 6 to the order management unit 12c in a mail format. The order management unit 12c reads out the order item, quantity, customer ID, and the like from the received e-mail, and additionally stores it in the order data file 14c. Subsequent operations are the same as those of the visiting contract member, and the description is omitted.

[Payment by Mobile Phone] Payment of goods and services purchased by the delivery service can be made by the mobile phone 4. It is a prerequisite that a customer who uses the mobile phone 4 has a transaction account set up in advance at a financial institution that performs transfer settlement and stores and registers a payment card function in the mobile phone. Customer card data such as a transaction account number, credit limit, personal identification data, and card ID required for transfer settlement are stored and registered on the MMB server 8 owned by the financial institution. Further, it is a necessary condition that the store company also has a transfer settlement contract with the relevant financial institution.

When the payment using the mobile phone 4 is selected at the time of order application with the delivery service, the billing amount is displayed on the display unit 4.
b. When a confirmation operation is performed with the operation button 4a and password data is input, these data are returned.
The order management unit 12c transfers the received data to the collection management unit 12e. When the collection management unit 12e requests the MMB server 8 of the corresponding financial institution to verify the identity and authenticate the credit limit, the collection management unit 12e accepts the order officially. Subsequent operations are the same as those in the case of general payment, and a description thereof will be omitted. However, it goes without saying that the order confirmation e-mail sent to the customer includes the contents of settlement by card.

[Request for Return of Rental Product] In order to purchase a rental service, it is necessary to manage the return of the rental product. In the POS sales management system of the present application, a lending management unit (not shown) manages a lending period. The loan management department regularly extracts customers who have exceeded the return deadline. On the other hand, by additionally installing a return dunning mail generation unit that generates a return dunning mail in the mail generation means, it is possible to generate a return dunning mail corresponding to each lending transaction and send an e-mail to the customer's mobile phone I can do it.

[0045]

The present invention is embodied as described above, and has the following effects. When registering a store member who uses a mobile phone for transactions, the POS terminal uses the Internet connection member contract number or ID of the mobile phone owned by the customer.
Is stored in advance in the data storage means as a part of the customer data, and the mobile phone is connected to the terminal I during the transaction.
/ F means, and the transaction receiving means is the terminal I of the mobile phone.
D and reads and authenticates it by comparing it with a terminal ID stored and registered in advance, and the sales management means adds the terminal ID to a part of transaction data such as sales management data and lending management data of the corresponding customer, and stores the data. A POS sales management method and a POS sales management system using a mobile phone to be stored and registered in the storage means have been proposed.

[Brief description of the drawings]

FIG. 1 is a schematic system configuration diagram of a first embodiment of a POS sales management system using a mobile phone according to the present invention.

FIG. 2 is a main block diagram of a second embodiment of the POS sales management system using a mobile phone according to the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 POS terminal 2 Store server 3 MIF unit 4 Mobile phone 4a Operation button 4b, 16b Display unit 4c Connection terminal 5 WEB server 6 Private communication line 7 Terminal packet communication center 8 MMB server 9 Packet communication center 10 Public communication line 11 Operation input means 11a Transaction input section 11b Operation input section 11c Barcode input section 11d Card input section 11e Password input section 12 Sales management means 12a Sales management section 12b Visit management section 12c Order management section 12d Shipping management section 12e Collection management section 13 Customer management section 13a Customer management unit 13b Card issuing unit 13c Point adding unit 13d Email sending unit 13e Email address extracting unit 14 Data storage unit 14a Customer data file 14b Sales data file 14c Order data file 14d Email File 14e collection data file 14f delivery data file 15 mail generation means 15a sales mail generation part 15b order receipt generation part 15c member mail generation part 15d sales promotion mail generation part 16 display control means 16a display control part 16c customer display part 17 terminal I / F Means 18 Communication control means 18a Communication control section 18b Packet communication device 18c Mail receiving section 18d FAX conversion section 20 System memory 21 Control section 31 Terminal I / F means 32 Transaction accepting means 32a Transaction accepting section 32b Data transmitting / receiving section 33 Terminal authenticating means 33a Password confirmation unit 33b Password registration unit 34 I / F means

──────────────────────────────────────────────────続 き Continued on the front page (51) Int.Cl. ⁷ Identification symbol FI Theme coat ゛ (Reference) G06F 17/60 330 G06F 17/60 330 506 506 G07G 1/14 G07G 1/14

Claims (23)

[Claims] 1. A POS sales management system or an ECR sales management system (hereinafter collectively referred to as a POS sales management system) installed in a store that sells or rents goods and services and performs sales management and lending management. A mobile phone by packet communication means capable of communication connection with a terminal packet communication center and used for transactions at the store; operation input means for inputting operations for the sales management and lending management; sales management and lending management for the product Sales management means for performing store registration, issuance of a membership card, customer management means for performing customer management, data storage means for storing sales data, customer data, and the like, and generation of an e-mail addressed to the member A POS terminal having an e-mail generating means for performing communication, and a communication control means for communicatively connecting to a communication line in the store; A terminal I / F means for Telephone I / F (Interface), a transaction receiving means for transmitting and receiving the mobile phone and the transaction data, a terminal authentication unit for authenticating the mobile telephone,
The POS terminal has an I / F means for transmitting and receiving data, and an MIF (M
and a store server that performs sales management processing such as sales management, order management, merchandise management, and payment collection management of the POS terminal, a premises communication line that connects devices in the store, and a home page of store information. And a POS sales management system configured with a WEB server for sending and receiving e-mails, the POS terminal registers an Internet connection member contract of the mobile phone owned by a customer when registering a store member who uses the mobile phone for transactions. A terminal ID such as a number or a number is stored and registered in advance in the data storage means as a part of customer data, and the mobile phone is inserted into the terminal I / F means at the time of a transaction. Is read out and compared with a terminal ID stored and registered in advance for authentication. The terminal ID to the portion of the transaction data, such as sales management data and lending management data of the customer
And storing and registering the POS in the data storage means. 2. A promotion (sales promotion) of a new product, a campaign service, etc., in the mail generating means of the POS terminal.
2. The POS sales management method using a mobile phone according to claim 1, wherein an additional mail creating means is provided to enable the sales promotion mail to be sent to the mobile phone of the mobile phone user. 3. The door-to-door sales mail generating means is additionally installed in the mail generating means of the POS terminal, so that the door-to-door sales mail can be transmitted to a mobile phone of a mobile phone user. POS using mobile phone described in 1
Sales management method. 4. An order confirmation mail generating means is additionally provided in the mail generating means of the POS terminal, so that the order confirmation mail can be transmitted to a mobile phone of a mobile phone user. POS using mobile phone described in 1
Sales management method. 5. The communication control means of the POS terminal further includes a packet communication device, so that transaction data from the mobile phone can be directly received via a public communication line. POS sales management method using mobile phones. 6. The communication system according to claim 1, further comprising an e-mail receiving means installed in the communication control means of the POS terminal so that transaction data from the mobile phone can be received as an e-mail. POS sales management method using mobile phone. 7. The communication control means of the POS terminal includes an FA
2. The POS using a mobile phone according to claim 1, wherein an X data reception conversion unit is additionally installed so that transaction data from the mobile phone can be received as FAX data.
Sales management method. 8. The mobile phone, further comprising a transmission function for transmitting a personal identification number or personal identification data, and inputting authentication data such as a personal identification number or personal identification data using the mobile telephone. 2. The sales management method of a POS using a mobile phone according to 1. 9. The mobile phone is provided with an Internet browser function so that purchase or rental of goods or services can be ordered using the mobile phone and a public communication line. 2. The sales management method of a POS using a mobile phone according to 1. 10. The sales management method of a POS using a mobile phone according to claim 1, wherein the mobile phone is provided with the membership card function, and the mobile phone is used as a membership card. 11. An MM of a transaction financial institution is provided on the mobile phone.
2. The sales management method of a POS using a mobile phone according to claim 1, wherein a transaction card function for making a payment contract with the B server is provided, and the mobile phone is used as a payment card for transactions. 12. A POS sales management system or an ECR sales management system (hereinafter referred to as a POS sales management system) installed in a store that sells or rents goods and services and performs sales management and lending management.
A packet which can be connected for communication with a terminal packet communication center, has an operation button, a display unit, and a connection terminal for an external device, and has a function of storing an e-mail and an Internet browser function and a contract number. A mobile phone by communication means, a transaction input unit for inputting sales data and rental data, a barcode input unit for inputting barcode data, a card input unit for inputting card data, and an operation input unit for operating input of the device. An operation input unit having: a sales management unit having a sales management unit for managing sales and lending of goods and a collection management unit for managing sales collection;
A customer management unit having a customer management unit for managing customer data such as a customer's transaction history, a card issuing unit for issuing a membership card, and a point addition unit for managing the addition of points (privileges) to the customer; Storage means having a customer data file for storing e-mail, a sales data file for storing sales data, and a mail data file for storing e-mail data, and a mail generation means having a member mail generation section for generating an e-mail addressed to the member A POS terminal having communication control means having a communication control unit for communication connection with a communication line in a store; a terminal I / F means having a connection terminal connected to the mobile phone; A transaction receiving means having a data transmitting / receiving section for transmitting / receiving and a transaction receiving section for receiving a transaction by the mobile phone; A terminal authentication unit having a password confirmation unit for receiving a number or password data and comparing the password with password data previously stored and registered in the data storage unit to authenticate the mobile phone;
I / F means for performing I / F with the S terminal;
MIF (Mobile) attached or built into the terminal
An interface unit, a store server that performs sales management processing such as sales management, order management, merchandise management, and payment collection management of the POS terminal; a premises communication line that communicatively connects devices in the store; A POS sales management system using a mobile phone, comprising a web server for sending and receiving electronic mail. 13. A password input unit for inputting password data to the operation input unit of the POS terminal, and a password registration unit for storing and registering the password data in the data storage unit for the terminal authentication unit of the MIF unit. 13. The POS using a mobile phone according to claim 12, wherein a POS is additionally installed.
Sales management system. 14. The sales management means of the POS terminal, further comprising a sales management section for transmitting a sales mail to the mobile phone and performing a sales call. POS sales management system. 15. The sales management means of the POS terminal is further provided with an order management unit for receiving e-mail from the mobile phone or order data on a homepage and performing order processing of goods or services. The POS sales management system using a mobile phone according to claim 12. 16. The customer management means of the POS terminal, wherein a mail address extracting unit for extracting a mail address for a specific purpose and a mail sending unit for automatically sending a specific mail are additionally installed. 4. A POS sales management system using a mobile phone according to (1). 17. The POS sales management system using a mobile phone according to claim 12, wherein a card issuing unit for registering and issuing the mobile phone as a membership card is additionally installed in the customer management means of the POS terminal. . 18. The POS sale using a portable telephone according to claim 12, wherein the portable I / F means of the MIF unit is a wireless I / F means by infrared transmission means based on the Ir-DA standard. Management system. 19. The POS using a portable telephone according to claim 12, wherein the portable I / F means of the MIF unit is a wireless I / F means by a weak radio wave transmission means.
Sales management system. 20. The MIF unit according to claim 12, further comprising a packet communication device for communicating with a packet communication center connected to a public communication line.
4. A POS sales management system using a mobile phone according to (1). 21. An I / F unit of the MIF unit,
13. The portable telephone according to claim 12, wherein the serial interface means is based on the RS-232C standard.
OS sales management system. 22. An I / F means of the MIF unit,
13. The POS sales management system using a mobile phone according to claim 12, wherein the serial I / F means is based on a USB (Neversal Serial Bus) standard. 23. An I / F means of the MIF unit,
A POS sales management system comprising a barcode I / F unit for reading a barcode on a barcode screen displayed on the mobile phone display.