JP2002024474A - Questionnaire system and operating method for the same - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a questionnaire system and an operating method for the same, by which preparation of a questionnaire, execution, totaling, analysis, reporting and estimation or the like are performed while utilizing the Internet. SOLUTION: The questionnaire system 10 is provided with a questionnaire answerer registering means 11 for previously registering questionnaire answerers, electronic mail transmitting/receiving means 12 for exchanging electronic mail among a questionnaire demander 30 and a questionnaire answerer 20 and the manager of a home page, questionnaire preparing means 13 for preparing the questionnaire by interactively inputting questionnaire items on the home page by the questionnaire answerer 20, control program means 17 for immediately reflecting a browser with the prepared questionnaire on the Internet, point totaling means 14 for managing and totaling points applied to the questionnaire answerer 20, and questionnaire system database 18 for storing various kinds of data.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a questionnaire system and a method of operating the questionnaire system, and more particularly to creating, conducting, counting, analyzing, reporting, and investigating a questionnaire on a membership-only questionnaire site using the Internet. The present invention relates to a questionnaire system and a method of operating the questionnaire system, in which the sales of the questionnaire can be carried out online or offline, and the requester of the questionnaire can obtain an estimate online.

[0002]

2. Description of the Related Art A conventional questionnaire based on manual collection takes time and costs. For example, there are a mail system in which a questionnaire is implemented by mail, a telephone system in which individual inquiries are made by telephone, a visit deferral system in which a visit is made and a questionnaire is written down, and a face-to-face system in which an interview is conducted and a questionnaire is taken.

[0003] In order to reduce time and cost, a questionnaire using electronic media has recently been in the spotlight. For example, a questionnaire service using personal computer communication and a questionnaire using the Internet have been actively conducted. In addition, software for creating a questionnaire on a web page on the Internet to reduce time and cost is also available.

An electronic questionnaire system using a computer network is disclosed in, for example,
-272773, JP-A-8-249308 and JP-A-11-282828.

[0005] For example, Japanese Patent Application Laid-Open No. H11-282828 discloses a questionnaire item creation device. In this prior art, a database input unit 1 is a unit for inputting a database 7 which is a basis for creating an appropriate questionnaire item. The questionnaire form automatic generation means 2 is a means for automatically generating a questionnaire form. The questionnaire trial means 3 is a means for performing a questionnaire to collect information for determining an appropriate questionnaire item before conducting a real questionnaire.

The questionnaire totaling means 4 is a means for automatically totaling the results of the questionnaire entry 6 of the questionnaire that has been tried. The questionnaire result analysis means 5 is a means for analyzing the totaled questionnaire results. It should be noted that the questionnaire form automatic generation means 2 is a means for automatically generating a questionnaire form based on only the database 7 for the first time and also considering results of the questionnaire result analysis means for the second and subsequent times.

In this questionnaire item creation apparatus, the automatic generation means 2 automatically generates a questionnaire form based on only the database 7 for the first time and also considering the results of the analysis means 5 for the second and subsequent times.

[0008]

The conventional questionnaire item creation apparatus is configured as described above. However, in order to reflect the questionnaire items on the Internet browser, when a questionnaire request is made, each request is sent. However, there is a problem in that it is necessary to create and change programming, which requires additional time and effort. In addition, the conventional questionnaire system creates, conducts,
Aggregation, analysis, reporting, etc. can be performed collectively, but furthermore, sales of survey reports, estimation of online surveys by survey requesters, point assignment to survey respondents, exchange of products with products etc. A comprehensive questionnaire system, including, has never been seen before.

The present invention has been made to solve such a conventional problem, and it is possible to easily create a questionnaire interactively and reflect it on a browser. The purpose is to obtain a comprehensive questionnaire system including questionnaire quotations and sales of survey reports, the provision of points to questionnaire respondents and the exchange of products, and the operation method of the questionnaire system.

[0010]

SUMMARY OF THE INVENTION In order to solve the above problems, the present invention is a questionnaire system for creating, conducting, totaling, analyzing, reporting, and selling survey reports on questionnaires using the Internet. The system includes a member registration server, an e-mail magazine server, a questionnaire response server, a member database, and a point database. The member registration server includes: Receiving the attributes including the family structure, age, hobbies, and preferences, and registering them in the member database, the mail magazine server issues an e-mail to the member client after the registration in the member database is completed. The e-mail magazine server sends a questionnaire request from the client for the questionnaire requester. Is sent to the member client in the issued mail, a questionnaire response request mail is sent, the mail magazine server puts a link on the mail, and sends the member client the questionnaire. Guide to answer server,
The questionnaire response server performs a questionnaire by sending a question to the member client and receiving the answer, and the member registration server sends a member who responded to the questionnaire to each of the types of the questionnaire. Is stored in a point database, and the member registration server searches the member database in response to a request from a client for a questionnaire requester and provides information.

[0011] The invention according to the present invention is a questionnaire system for creating and counting questionnaires of questionnaire respondents registered in advance by request of a questionnaire requester via a homepage on the Internet, and has a plurality of attributes. A questionnaire respondent registration means for registering the questionnaire respondents in advance; an e-mail transmitting / receiving means for transmitting / receiving an e-mail between the questionnaire requester and the questionnaire respondent and the homepage manager; A questionnaire creating means for creating a questionnaire by interactively inputting questionnaire items on the homepage, a control program means for immediately reflecting the created questionnaire on a browser on the Internet,
A point counting means for managing and counting points given to the questionnaire respondents; and a questionnaire system database for storing various data on the questionnaire respondents, the questionnaire requesters and the homepage manager. It is a questionnaire system characterized by the following.

Preferably, the questionnaire system further comprises a point-commodity exchange means for exchanging the number of points and a commodity as a prize based on the number of points stored in the point totalization means. .

Preferably, the questionnaire system further comprises questionnaire estimate creation means for creating a questionnaire estimate in response to a questionnaire request from the questionnaire client.

The present invention is a method for operating a questionnaire system for creating and counting questionnaires of questionnaire respondents registered in advance by a request of a questionnaire requester via a homepage on the Internet, and has a plurality of attributes. A questionnaire respondent is registered in the questionnaire system in advance, and when a request for a questionnaire survey is received from the questionnaire requester, a questionnaire response request e-mail is transmitted from the administrator of the homepage to the questionnaire respondent, and the interactive form is used. The created questionnaire content is transmitted to the questionnaire respondent who wants to answer, the returned questionnaire result is stored in the questionnaire system database, and the questionnaire respondent accumulates points according to the answered questionnaire. As a prize according to the number of points Goods and replacement can be performed, said questionnaire requester is a method of operating a questionnaire system characterized by be asked to estimate the Questionnaire request.

According to the present invention, a questionnaire can be easily created interactively and reflected on a browser. In addition, it is possible to operate a comprehensive questionnaire system including online questionnaire estimation and questionnaire sales by a questionnaire requester, point giving to questionnaire respondents, and exchange of products.

[0016]

Embodiments of the present invention will be described below in more detail with reference to the drawings. FIG. 1 shows a schematic diagram of the questionnaire system, and FIG. 2 shows a schematic procedure of the process. The questionnaire system according to the embodiment of the present invention is as follows.

(1) A site for exclusive use of a membership-based questionnaire using the Internet allows online creation or execution, aggregation, analysis, reporting, and sale of survey reports to be conducted online or offline. Survey respondents can take a quote online.

(2) Respondents of the questionnaire (general users, hereinafter referred to as A) need to be registered in advance by membership. In addition, a questionnaire requester (mainly a corporate user, hereinafter referred to as B) and a manager of a homepage of the present system (hereinafter, referred to as C).

(3) A pre-registers various attributes such as name, address, family structure, age, hobbies, and preferences (reference numeral 1).
00). -After registration is completed, C issues an e-mail address (web mail) to A (reference numeral 101).-When B requests a questionnaire survey (reference numeral 10).
In 2), C sends a questionnaire response request e-mail to A in the issued e-mail (reference numeral 103).

A link is attached to the e-mail, and the browser is shifted to a questionnaire response browser dedicated to the company (other companies use e-mail to answer questions) (reference numeral 104). In the past, in order to reflect the questionnaire items on the browser,
Programming was required every time a survey was requested. In this system, it was made into a tool, and it was possible to easily create a questionnaire in text format and interactively without any programming knowledge, and to immediately reflect it on a browser.

When a questionnaire is answered, the number of points set for each type of questionnaire is accumulated. This is reflected in the point database for each individual (reference numeral 105). Also,
C can easily change the setting of the number of points of A (reference numeral 1).
06) A tool (text format and interactive type) was developed, making it easy to change database settings. -When certain points are accumulated, it can be exchanged for various goods and services (reference numeral 107). After the exchange, C can update the point database and subtract the number of points.

(4) B can search for the questionnaire target with the registered keyword and can search with the Internet browser (reference numeral 108). When the number of subjects is selected and the number of question items and the survey period are set for each question type (description type, pull-down selection type, radio button selection type), the estimated amount is automatically calculated.・ C will allow B to purchase and pay for the survey report online and offline after completing the survey.

(5) C can create, count, and analyze questionnaire items that can be immediately reflected on a browser on the Internet by using a special control program (tooling). Sell the survey report sponsored by C to unspecified majority or specific member companies (reference numeral 109).

The questionnaire system will be described in more detail. FIG. 3 is a configuration diagram illustrating an overall outline of a questionnaire system according to an embodiment of the present invention. The questionnaire system 10 is for creating, conducting, counting, analyzing, reporting, and selling survey reports on a membership-only questionnaire site using a communication line such as the Internet, and is operated by a website administrator. You.

In the figure, the questionnaire system 10 comprises:
Questionnaire responder registration means 11 for registering questionnaire respondents having a plurality of attributes in advance, and e-mail transmission / reception means 12 for transmitting / receiving e-mail between questionnaire requester 30 and questionnaire respondent 20 and a homepage manager A questionnaire creating means 13 for creating a questionnaire by the questionnaire respondent 20 interactively inputting questionnaire items on the homepage, a control program means 17 for immediately reflecting the created questionnaire on the browser on the Internet, Point counting means 14 for managing and counting the points given to the respondent 20
And a questionnaire system database 18 that stores various data on the questionnaire respondent 20, the questionnaire client 30, and the homepage administrator.

Further, based on the number of points stored in the point totalizing means 14, in response to a questionnaire request from the point-goods exchange means 15 for exchanging the number of points with a commodity as a prize, or a questionnaire requester 30. Questionnaire estimate creation means 16 for creating an estimate of a questionnaire
May be further provided.

The questionnaire system 10 configured as described above is operated by an administrator of a homepage on the Internet. In the present invention, a site dedicated to a membership-based questionnaire is aimed at, and a questionnaire respondent 20
It is necessary to register in advance on the Internet homepage or by mail, fax or the like.

FIG. 4 is a flowchart showing the pre-registration of the questionnaire respondent 20. A general user who wishes to become the questionnaire respondent 20 has confirmed and accepted a predetermined enrollment rule on, for example, an Internet homepage. Above (S21), the name of the person is input (S22). Next, the mail address and the login ID desired by the user are determined and input (S23). The manager of the homepage inputs the personal information of the applicant for registration (S24). The input information includes various attributes such as a password, a name, an address, a family structure, an age, a hobby, and a preference.

Next, when the personal information is confirmed in S25, the registration operation of the questionnaire respondent 20 is completed (S26). If there is an error or an insufficient portion in the input information, the item is listed and re-input or correction is urged (the same applies to the following operations). Also,
When the registration is completed, the questionnaire system 10 issues a mail address. The above operation is performed in the questionnaire respondent registration step 11 in the questionnaire respondent registration means 11 of the questionnaire system 10. Various data in the questionnaire respondent registration means 11 are stored in the questionnaire system database 19.

Returning to FIG. 3, when a questionnaire requester 30 who is mainly a corporate user requests the questionnaire survey to the questionnaire system 10 (homepage administrator), the electronic mail transmitting / receiving means 12 sends the selected questionnaire respondent 20 to the questionnaire respondent 20. A questionnaire response request e-mail is transmitted (S80).

FIG. 5 is a flowchart showing an outline of the questionnaire creation step. In the figure, questionnaire client 3
Based on the contents of the questionnaire desired by the user 0, the attributes of the questionnaire respondent 20 who delivers the questionnaire response request mail, that is, destination conditions such as gender, age, family structure, occupation, house, and hobby are set (S41). The questionnaire respondents 20 that match the destination condition are searched from the questionnaire system database 19, and the number of electronic mails to be distributed is determined.

Next, a questionnaire title, an initial sentence, the number of questionnaire items, the number of points that can be obtained by answering the questionnaire, and the like, which are basic items of the questionnaire, are input (S42). As will be described later, the number of points is the number of points that can be obtained by the questionnaire respondent 20 answering the questionnaire, and can be exchanged for various commodities as prizes.

Next, in S43, a question form of the questionnaire is set. That is, the form format of the questionnaire to be set is selected from “radio button”, “check box”, “pull-down”, “text input” and the like. When "text input" is selected, the maximum number of characters is also set.

Next, in S44, question contents of the questionnaire are set. That is, the content of the question, for example, "Please tell me about the Internet connection environment at home.", "What is the use of the Internet at home?"

Next, in S45, a questionnaire content form that is actually visible on the screen is set and confirmed, and if the content is correct, the questionnaire creation step is completed (S4).
6). The questionnaire created in this way is stored in the questionnaire system database 18.

FIG. 6 is a flowchart showing the outline of the step of creating a request mail for a questionnaire. In the figure, a questionnaire request mail for distributing the created questionnaire to the questionnaire respondent 20 is edited (S51). Edit contents
The sender who is the manager of the homepage, the subject of the questionnaire, and the text such as "Notice of new arrival questionnaire", "If you answer this questionnaire, 1000
Points will be added. And so on. When the creation of the request mail is completed in S52, the request mail is transmitted to the questionnaire respondent 20 by the electronic mail transmitting / receiving means 12 of the questionnaire system 10 (S81).

FIG. 7 is a flowchart showing an outline of the point exchange step. By completing the survey,
The questionnaire respondent 20 can accumulate the number of points, and the data is counted and managed by the point counting means 14 of the questionnaire system 10. Survey respondent 2
When the user wants to exchange the accumulated points for a commodity as a prize, a point application is made in S61 of FIG. Then, a list screen of pre-registered products is displayed (S62). In addition, what can be exchanged for the number of points is not limited to a product, but can be appropriately changed to another article, service, or the like as desired.

FIG. 8 is a schematic diagram showing an example of a product list screen, in which images of products that can be exchanged for the number of points are displayed for each number of points. The questionnaire respondent 20 selects an item to be exchanged from the item list screen according to the number of owned points and performs an application procedure. When the point application selects an appropriate product according to the number of points, the point application is completed (S63).

When the number of points is exchanged for a product, the number of points is subtracted by the point counting means 14. On the other hand, when the exchange of the number of points with the product is not performed, the number of points is accumulated in the point totaling means 14. Not only the homepage administrator but also the questionnaire respondent 20 can check his / her own point count from the point counting means 14 and can always browse the product list screen. These series of points-
The exchange of goods is executed by the point-goods exchange means 15.

Next, the questionnaire requester 30 can request the homepage administrator online for an estimate regarding the questionnaire request. FIG. 9 is a flowchart showing an outline of the questionnaire estimation step.

In the figure, the questionnaire requester 30 first sets the attributes of the questionnaire respondent 20 (S7).
1). That is, the attribute of the questionnaire respondent 20 who distributes the questionnaire request mail, that is, attribute conditions such as gender, age, family structure, occupation, house, and hobby are set. next,
The number of subjects of the questionnaire respondent 20 corresponding to the set attribute condition is searched, and the result is displayed on the screen (S
72). Next, in S73, questionnaire estimation information is set. That is, the number of question items, the survey period, and the like are set for each question type, for example, a description type, a pull-down selection type, and a radio button selection type.

At this point, each setting condition is recorded in the questionnaire system database 19, and the estimated amount is automatically calculated by the questionnaire estimate creating means 15. The questionnaire requester 30 can request a questionnaire after confirming the estimated amount. Also,
After completing the questionnaire survey, the user can purchase the survey result, the survey report, and settle the payment online or offline. Further, the survey requester 30 can sell the survey report to an unspecified majority or a specific member company.

In the above-described embodiment, the questionnaire respondent 20 earns points when he or she answers the questionnaire. However, the present invention is not limited to this. By introducing other questionnaire respondents, Also,
You can earn points. When the survey respondent 20 owns a homepage, a setting may be made such that bonus points can be obtained by installing a link button on the homepage.

[0044]

As described above, according to the present invention, it is possible to easily create a questionnaire interactively and reflect it on a browser. In addition, since it is not necessary to modify or change the tallying program each time the questionnaire is recreated, there is an effect that the work efficiency of the questionnaire creator / counter can be greatly improved.

Furthermore, it is possible to operate a comprehensive questionnaire system including online estimation of a questionnaire and sale of a survey report by a questionnaire client, provision of points to a questionnaire respondent, and exchange of goods. It works. In addition, since the survey respondents are selected and exchanged for prizes by the number of points on the membership-only site, the survey respondents can actively answer the questionnaire and secure a high response rate. This has the effect that the client can request a questionnaire after quickly obtaining a quote online in advance.

[Brief description of the drawings]

FIG. 1 is a schematic diagram of a questionnaire system according to an embodiment of the present invention.

FIG. 2 shows a schematic procedure of processing of the questionnaire system of FIG. 1;

FIG. 3 is a configuration diagram illustrating an overall outline of a questionnaire system according to an embodiment of the present invention.

FIG. 4 is a flowchart showing pre-registration of a questionnaire respondent.

FIG. 5 is a flowchart showing an outline of a questionnaire creation step.

FIG. 6 is a flowchart showing an outline of a questionnaire request mail creation step.

FIG. 7 is a flowchart showing an outline of a point exchange step.

FIG. 8 is a schematic diagram showing an example of a product list screen.

FIG. 9 is a flowchart showing an outline of a questionnaire estimation step.

[Explanation of symbols]

10: Questionnaire system, 11: Questionnaire responder registration means, 12: E-mail transmission / reception means, 1
3 ... questionnaire creation means, 14 ... point tally means, 15 ... point-commodity exchange means, 16 ...
Questionnaire estimate creation means, 17: control program means, 18: questionnaire system database, 2
0: survey respondent, 30: survey requester.

Claims (5)

[Claims] 1. A questionnaire system for creating, conducting, counting, analyzing, reporting, and selling survey reports using a questionnaire using the Internet, wherein the system comprises a member registration server, a mail magazine server, A questionnaire response server, a member database, and a point database. The member registration server receives a member's name, address, family structure, age, hobbies, and preferences including attributes from a member client. After registering in the member database, the e-mail magazine server issues an e-mail to the member client after the registration in the member database is completed. When the request is issued, A mail of a questionnaire response request is sent to the member client, the mail magazine server puts a link on the mail, guides the member client to the questionnaire response server, and the questionnaire response server The questionnaire is transmitted by transmitting a question to the member client and receiving a response to the questionnaire. The member registration server determines the number of points set for each type of the questionnaire for members who have responded to the questionnaire. A questionnaire system stored in a point database, wherein the member registration server searches the member database and provides information in response to a request from a client for a questionnaire client. 2. A questionnaire system for creating and counting questionnaires of questionnaire respondents registered in advance at the request of a questionnaire requester via a homepage on the Internet, wherein questionnaire respondents having a plurality of attributes are registered in advance. A questionnaire responder registration means to be registered; an e-mail transmitting / receiving means for transmitting / receiving an e-mail between the questionnaire requester and the questionnaire respondent and the manager of the home page; A questionnaire creating means for creating a questionnaire by inputting a questionnaire item in the field, a control program means for immediately reflecting the created questionnaire on a browser on the Internet, and managing and totalizing points given to the questionnaire respondents Point counting means; A questionnaire system database that stores various data on the respondent, the questionnaire requester, and the administrator of the homepage. 3. The apparatus according to claim 2, further comprising: a point-commodity exchange means for exchanging the number of points with a commodity as a prize based on the number of points stored in the point aggregation means. Questionnaire system. 4. The questionnaire system according to claim 2, further comprising a questionnaire estimate creating means for creating a questionnaire estimate in response to a questionnaire request from the questionnaire client. 5. A method of operating a questionnaire system for creating and counting questionnaires of questionnaire respondents registered in advance at the request of a questionnaire requester via a homepage on the Internet, the questionnaire answer having a plurality of attributes. Is registered in the questionnaire system in advance, and when there is a request for a questionnaire survey from the questionnaire requester, an e-mail for requesting a questionnaire response is sent from the administrator of the home page to the questionnaire respondent, and is created in an interactive manner. The contents of the questionnaire are sent to the questionnaire respondents who wish to answer, the returned questionnaire results are stored in a questionnaire system database, and the questionnaire respondents accumulate points according to the answered questionnaire, and Depending on the product as a prize and Conversion can be performed, operation method survey system characterized by be asked to estimate the Questionnaire request to the questionnaire requester.