JP2002007535A - Food distribution total network system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a total network system which enables stores of different management to share articles and information. SOLUTION: Orders from the stores A and B of different management to a producer 6 are accumulated at an operation management center 1 via a cooperative distribution network 2 and the operation management center 1 collectively sends the orders to the producer 6 and instructs a forwarding company 8 to cooperatively deliver the articles to respective stores. The stores A and B are able to handle original articles of other stores via a daily dish distribution network 3. Further, an order from a consumer 7 is received via the operation management center 1 by an order taking visit network 4 and cooperative delivery is carried out. Further, the operation management center 1 takes an analysis based upon accumulated information and notifies the stores A and B of the result.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a total food distribution network system that enables data to be shared between stores managed by different companies.

[0002]

2. Description of the Related Art In recent years, due to the effects of price destruction and recession, the environment surrounding the retail distribution industry is extremely severe, and the wave of price competition in particular is increasing. In addition, due to the influence of the Large Store Location Law, overstores are expected to progress, and competition between locations and business types is expected to further reduce prices and have a significant effect on sales and profits.

At present, small and medium-sized chain stores and retail stores such as local supermarkets are struggling due to the entry of large-scale chain stores by major capital. Small-scale stores have advantages that large-scale chains do not have, such as being able to operate in close proximity to the community, but it is difficult to compete with large stores in terms of the availability of goods and prices.

In general, in the case of a large chain store, distribution costs and the like are reduced by integrally performing purchasing, delivery, and inventory management among a plurality of stores, and these are reflected in the price. ing.

[0005] With the enforcement of the Large Store Location Act, it is expected that the entry of stores such as major supermarkets and the enlargement of stores will be further accelerated. Some supermarkets, such as small and medium-sized chains, have adopted the same method, but due to differences in the number of stores, etc., they cannot achieve the economies of scale of large companies. And speed cannot be obtained.

The present invention makes it possible to improve the efficiency of distribution and logistics and reduce costs for single stores and small chain stores, while maintaining close contact with the local area and with the same merits of scale as major chain stores. It is an object to provide a food distribution total network system.

[0007]

In order to solve the above problems, a food distribution total network system according to the present invention comprises a first terminal device, a second terminal device, a server device for an operation management center, and a joint delivery network. Prepare.

[0008] The first terminal device is installed in each of a plurality of stores of different management. The second terminal device is installed for each producer. The operation management center server device is capable of communicating with the first and second terminal devices via a network, and collectively orders products from the plurality of stores to a predetermined producer. The joint delivery from the producer to the store is instructed.

[0009] The joint delivery network includes the first and second networks.
The terminal device and the server device are connected, and the merchandise is jointly distributed between the store and the producer under the management of the operation management center. At this time, the server device for the operation management center collects, for example, first order receiving means for receiving an order from the first terminal device and orders received by the first order receiving means in producer units. hand,
A first merchandise ordering means for ordering the second terminal device, and a first merchandise ordering plan for delivering the merchandise ordered by the first merchandise ordering means to each store ordered by the producer. It has a delivery planning unit.

Further, the first terminal for each store and the server device for the operation management center can communicate with each other via a prepared food delivery network, and the server device includes original goods of the own store from the first store. The merchandise information is received via the prepared food delivery network and the information is disclosed to another store via the prepared food delivery network, and the published product information is at least one of the other stores. It is also possible to adopt a configuration in which delivery of the product is instructed based on an order sent from the second store via the prepared food delivery network. At this time, the server device includes, for example, a product information receiving unit that receives the product information from the terminal device of the first store, and a product information providing unit that provides the received product information to the terminal device of the second store. Means, an order receiving means for receiving an order from the terminal device of the second store, and a second for ordering the order received by the order receiving means to the terminal device of the second store. It has a product ordering means and a second delivery plan making means for making a plan for delivering the goods ordered by the second product ordering means to the store where the order was placed.

[0011] Further, the shop may be further provided with an order-taking network for connecting the consumer to the store and notifying the store of an order from the consumer under the management of the operation management center. This patronage network is configured as an e-marketplace type patronage network for receiving an order from the consumer through a communication network, for example. Alternatively, the purchase order network specifies, for example, a store at which a consumer receives the product when ordering the product, and the operation management center sends the product to a card settlement type unmanned insulated vending machine installed at the specified store. This is an order-taking network that instructs the user to store a product and delivers and receives the goods using a card payment type unattended insulated vending machine.

According to the present invention, orders from a plurality of stores of different management to a producer are accumulated in an operation management center via a joint delivery network, and the operation management center makes a batch order to the producer and returns to each store. Instructs joint delivery of goods.

Further, each store can place an order for a product of another store by the prepared food delivery network and handle it at its own store. Further, with the business listening network, each store can receive an order from a consumer via the operation management center.

[0014]

FIG. 1 is a diagram showing a basic outline of a food distribution total network system according to the present embodiment.

The system of the present embodiment is based on a member system, and joint purchase and joint delivery are carried out at stores that have become members to improve distribution and distribution, thereby reducing costs.

As shown in FIG. 1, the present system includes an operation management center 1, a joint delivery network 2, a side dish delivery network 3, an order listening network 4, and a joint delivery center 5. In the same figure, store A such as supermarket,
Store B represents a plurality of stores that have become members as a result of introducing this system. It is assumed that the store A and the store B are provided by different companies that are different in management.

The operation management center 1 has a store A and a store B
Are received via the joint delivery network 2 and are collectively ordered to the producer 6. At this time, in response to requests from the stores A and B, the most suitable supplier is selected from information on the merchandise such as stock and price from the producer 6. In addition, a delivery plan is made based on the orders collected from the stores, and a delivery instruction is issued to the shipping company 8 based on the delivery plan, thereby realizing joint delivery. Also, based on the delivery information from the joint delivery network 2, it manages and transmits information for smooth home delivery and joint delivery from the store A and the store B to the consumer 7.

Further, in the operation management center 1, information from each store A / B, producer 6 and consumer 7 is accumulated, and these are managed and transmitted as information for product development and procurement. The operation management center 1 analyzes the sales data of each store A / B, the product group of the production center, and the demand of the consumers based on the information, and provides information for each store to increase sales, reduce costs, and improve services. I will provide a.

The joint delivery network 2 is a communication network such as a facsimile, a telephone, the Internet, etc., and connects each store with the producer 6 or the transport company 8 through the operation management center 1 and jointly purchases with a wide area or a nearby same store.・ It is a network to realize delivery.

The side dish delivery network 3 is a communication network using a facsimile, a telephone, the Internet, and the like, like the joint delivery network 2. Side dish delivery network 3
Is aimed at connecting stores through the operation management center 1, sharing original products such as prepared foods with other stores, and expanding taste, quality, production efficiency, and products.

The order-taking network 4 is a network that connects each store with the consumers 7 in the area, and is a home delivery network according to a life cycle in which orders are received from the consumers 7 by information communication or door-to-door visits.

The collective distribution center 5 is a distribution center that sorts and stores products that have been collectively delivered from the producer 6 for each store. FIG. 2 is a diagram showing the concept of joint purchase and joint delivery by this system.

It is assumed that stores A, B and C participating as members in the present system have all placed orders to sell Matsuzaka beef on Tuesday. Each of the stores A to C sends order information such as its store code, Matsuzaka beef product code, quantity, and delivery date to the operation management center 1 via the joint delivery network 2, and places an order.

When the order is received from each store, the operation management center 1 collectively places the orders and issues a batch order to a producer 6 such as a production center. Also, a delivery instruction such as a store code indicating each ordering source store, a product code indicating Matsuzaka beef, a quantity, a delivery date, etc. is transmitted to the joint delivery center 5 via the joint delivery network 2, and the Instruct delivery to each store. Thus, each of the stores A, B, and C can purchase products at a lower price than when ordering products individually by mass ordering. In addition, waste of delivery can be reduced by joint delivery.

FIG. 3 is a diagram showing the flow of joint purchase and joint delivery of goods by the operation management center 1 and the joint delivery network 2. From the store 10, order information, in-store inventory information, sales information such as sales, and market information such as selling items are transmitted to the operation management center 1 via the joint delivery network 2. In addition, from a manufacturer 6 such as a maker or a production area, stock information, price information, information on a special sale item, and the like of the product are sent from the joint delivery network 2 to the operation management center 1. The operation management center 1 receives order management information 101 for managing ordering between the producer 6 and the store 10 based on the information from the joint delivery network 2 and past operation results, the joint delivery center 5, the producer 6, and each store. Inventory management information 102 for managing the inventory of ten, receipt / shipment management information 103 for managing the receipt / shipment of the joint delivery center 5, and dispatch instruction management information 104 for managing a dispatch plan for delivering ordered products based on the delivery date from the store 10. Vehicle allocation result management information 105 for managing the results of delivering products to the store 10, production site management information 106 for managing production site information that allows each store 10 to search for products, and settlement management information for managing settlement between the producer 6 and the store 10. 10
7. Store and manage store-specific merchandise management information 108 for managing information on hot-selling products for each store and store-specific POS management information 109 for managing store data such as store names.

Each store 10 browses the production center management information 106 via the joint delivery network 2 and places an order for a desired product from the operation management center 1 via the joint delivery network 2. In the operation management center 1, orders for replenishment products and the like from the stores 10 are stored and managed as order management information 101.

The orders from the plurality of stores 10 are collectively ordered to the producer 6 selected based on the inventory management information 102. At this time, the operation management center 1 makes a delivery plan from the delivery request date, requests the transportation company 8 to transport from the producer 6 to the co-delivery center 5 based on the delivery plan, and uses this as dispatching instruction management information 104. Record. At this time, the delivery plan from the joint delivery center 5 to each store 10 is reviewed based on the delivery instruction management information 104, and a delivery instruction based on the new delivery plan is issued to the transportation company 8 and the joint delivery center 5.

In the joint distribution center 5, goods received from the producer 6 are distributed.
In step 1, distribution processing is performed based on the type of the product, and picking is performed. Then, at the transfer center 52,
Sort by store and deliver jointly on designated dates.

When the goods are confirmed to arrive at the store,
The operation management center 1 uses the company code for each company,
Alternatively, the settlement between the producer and the store is recorded for each store using the store code.

By using the joint delivery network 2 as described above, each member store can carry out joint delivery of goods with other stores, thereby realizing highly efficient logistics. Since the products can be purchased together in bulk, the purchasing unit price can be reduced.

FIG. 4 is a diagram showing the concept of purchasing original merchandise from another store using the prepared food delivery network 3.
In this system, by using the prepared food delivery network 3, stores participating as members can purchase and sell original products of each store.

The prepared food delivery network 3 connects the member stores to each other through the operation management center 1 and stores original products such as prepared foods such as prepared foods, and products obtained through a unique route. It is intended to be handled by other member stores. In this system, each store develops products that they are good at by using the prepared food delivery network 3, and treats prepared foods and other products at other member stores, or stores products obtained from original routes at other stores. Is a network that can increase the number of products, improve the production efficiency of products, increase the number of purchase routes, and reduce the purchase unit price.

In the same figure, it is assumed that the shop C can obtain Matsuzaka beef cheaply from the producer 6 by a unique route different from the route according to the present system. The shop C sells Matsuzaka beef on its own shop on Tuesday, and provides information to the operation management center 1 via the prepared food delivery network 3 to other member shops as product information. Operation Management Center 1
Publishes the information from the store C to other stores through the prepared food delivery network 3. Stores A and B who saw this,
We order this Matsuzaka beef from the operation management center 1,
The operation management center 1 sends the store A to the joint delivery center 5 via the joint delivery network 2 based on these orders.
And instructs store B to deliver Matsuzaka beef.

As described above, since the merchandise of each store can be purchased and handled by another store, the merchandise can be a wider variety of merchandise, especially specialty products and featured products, than in the case of a single store or a small chain store. Can handle products.

FIG. 5 is a diagram showing a flow of order receiving / delivery of original merchandise of another store such as a side dish by the operation management center 1 and the side dish distribution network 3. The operation management center 1 has order management information 20 for managing ordering between stores as data for operating the prepared food delivery network 3.
1. Vehicle allocation instruction management information 202 for managing a vehicle allocation plan in accordance with the delivery date of the store that received the product, vehicle allocation result management information 203 for managing the results of product delivery to the store, and the temperature of the storage box stored when the product is delivered. Storage box temperature management information 204 to manage, settlement management information 20 to manage settlement between stores
5. Store-managed merchandise management information 206 for managing hot-selling merchandise for each store and prepared food management information 207 for managing information on merchandise released from the store.

When each member store sends its own original product that may be provided to other stores as product information to the operation management center 1 via the prepared food delivery network 3, this is converted into prepared food management information 207. be registered. At this time, if the product is raw or the like, in order to maintain high quality, for example, heat retention information for designating three temperature zones of the storage box used for transportation is sent together, and storage box temperature management information 2
04 is registered.

Stores serving as members can search the side dish management information 207 by the side dish delivery network 3 and browse products of other stores. If there is a product to be received, an order is made to the operation management center 1 via the prepared food delivery network 3 by designating the type and quantity of the product. These are registered and managed in the operation management center 1 as order management information 201.

The operation management center 1 receives the order management information 2
01, the order information of the products collected from the stores registered in 01 is collected, and an order is placed to the store that stores each product. In addition, vehicle allocation instruction management information 202 and vehicle allocation result management information 203
, A delivery plan to the joint delivery center 5 and a delivery plan from the joint delivery center 5 to each store are made, registered in the dispatching instruction management information 202, and sent to the shipping company 8 together with the temperature designation of the storage box and the delivery instruction. Do. Then, when the goods are delivered to each store where the order was placed, using the company code,
Payment information between stores is recorded as payment information 205 for each company.

FIG. 6 is a flowchart showing a process when purchasing original merchandise of another store by the prepared food delivery network 3. The flowchart in the figure corresponds to FIG. 4, in which the store C discloses its own original product to other stores as product information using the prepared food delivery network 3, and the stores A / B who saw this order the product. FIG.

At step S1, first, the store C is the producer 6
If you are willing to provide other stores with original products such as products that can be received on your own route and prepared dishes at your own store, the product name, price, delivery date, etc. of this product as product information 3 To the operation management center 1 via the.

In step S2, the operation management center 1 receives the information, such as a product name, a price, and a delivery date, from the prepared food delivery network 3 to other member stores. In view of this, the store A / B, which is a member store, determines whether or not to order this product based on the product name, price, delivery date, and the like. When ordering, as step S4, the operation management center 1 is designated via the prepared food delivery network 3 by specifying the purchase amount, delivery date, special sale date, and the like.
Make an order to.

When there is an order for a product at store C from a plurality of stores via the prepared food delivery network 3, the operation management center 1 determines at step S5 the order of the member store based on the physical quantity, delivery date, special sale date and the like. After confirmation and adjustment, the compiled order is transmitted to the store C, and an order confirmation request is made. In response to this, the store C checks the order from the other member stores based on the physical quantity, the delivery date, the special sale date, etc. in step S6.

If there is no problem with the result of the order confirmation, the operation management center 1 puts together the orders from all stores in step S7, and orders the store C by specifying the physical quantity, the delivery date, and the special sale date. Further, the delivery instruction is given to the joint delivery center 5. Then, it notifies the store A / B that ordered the product that the order was placed. Store A /
B confirms the product order from step S8 based on the physical quantity, delivery date, special sale date, and the like.

When the store C confirms the contents of the order request from the operation management center 1, it orders the producer 6 in step S9 by specifying the physical quantity, delivery date, special sale date, and the like. Then, this product is collectively delivered to the joint delivery center 5 on the day designated by the producer 6.

Next, the request listening network 4 will be described. The purchase order network 4 is a network that connects each store with the consumers 7 in the area, and performs bidirectional information exchange through information communication such as the Internet and home-to-door visits to perform ordering and product delivery.

There are at least three types of e-marketplace type, shuttle patrol type, and transfer type by card payment unmanned insulated vending machines in the order-taking network 4. FIG. 7 is an explanatory diagram of the e-Marketplace-type order listening network 4. 8 and 9, a store A and a store B such as a supermarket represent a plurality of stores which are members by introducing the present system.

In the e-marketplace type listening network 4, the consumer 7 places an order for each store from a personal computer, TV, mobile phone, or the like installed at home or the like, using a communication network. The orders from the request listening network 4 are accumulated in the operation management center 1.

In the operation management center 1, the order management information 301 for managing ordering between the consumer 7 and the store, the home delivery management information 302 for managing home delivery history for each consumer, and the consumption The customer management information 303 that manages information for the consumer 7 is managed, and orders from the consumers 7 gathered from the purchase order network 4 are registered in the order management information 301. When the consumer 7 is new, information such as the customer name and address of the consumer 7 is registered in the customer management information 303.

From the order request accumulated in the order management information 301, each consumer 7 who ordered the product and the store A /
A delivery plan with B is determined, and the shipping company 8 is instructed. The transportation company goes around the stores A / B and the consumers 7 at the instructed time, and performs joint home delivery. If the consumer 7 is away at the time of product delivery, the temperature is set in the home delivery refrigerated locker 20 installed in each apartment house and the like, and the product is put therein. The returning consumer 7 enters the password received at the time of ordering,
The purchased goods are received from the home delivery refrigerated locker 20, and the payment is made by a credit card or the like via the purchase order network 4. In addition, the home delivery in the business order network 4
A combination of a transport container with a tag and a transport container holder that is consistently delivered from the producer 6 by a home delivery box or a tag on which information is recorded may be delivered by an in-vehicle container holder.

As described above, by using the e-marketplace-type order-listening network 4, the consumer 7 can place an order for a product while staying at home or outside the company or home without going to a store. It is possible to receive the purchased product from the home delivery refrigerated locker 20 even if the product is available and not present at the time of receiving the product.

In addition, since the store can deliver the goods to the store jointly with another store, the delivery cost can be reduced. FIG. 8 shows a shuttle patrol type patron network 4
FIG.

Shuttle patrol type patronage network 4
Is intended for people who are not good at operating information terminals, such as silver households, or for areas where the development of communication networks is delayed. is there.

The traveling staff is an information store type information terminal,
Alternatively, the shuttle patrol is performed on a regular route or a new development route with an information transmission type information terminal capable of wirelessly transmitting data using a mobile phone or a PHS function.

When an order is received from a house or facility visited door to door, information such as a designated store, product, and quantity is input to the information terminal. In the case of an information transmission type, the information is sequentially transmitted to the operation management center 1 by radio. It is transmitted and stored internally in the case of the information store type, and is transmitted to the operation management center 1 after returning to the patrol base.

These data are registered and stored in the operation management center 1 as order management information 301, and, as in the case of the e-marketplace-type order-listening network 4, each consumer 7 who has ordered a product based on these information is communicated. A delivery plan with the requested store A / B is determined, and the transportation company 8 is instructed. The transportation company performs joint delivery to customers of the store A / B. When the customer desires to receive the purchased product at the home delivery refrigerated locker 20, the patrol person receives the price when receiving the order, and instead passes the password for taking out the purchased product from the home delivery refrigerated locker 20 to the customer.

By using the shuttle patrol type listening network 4 as described above, the consumer 7 can place an order for a product from home or outside the home without handling the information terminal. On the store side, the voice of the customer can be heard through the patrol person, and this can be reflected in the improvement of the store.

FIG. 9 is a diagram for explaining a hand-to-work network 4 of a hand-held card payment unattended vending machine. In the delivery-type customer listening network 4 using the card payment unmanned insulated vending machine, the purchased goods are delivered using the card payment unmanned insulated vending machine 40 installed in each store A / B.

The card settlement unmanned refrigerated vending machine 40 aims to deliver goods to customers after the store is closed.
Installed outside each store. On the store side, the ordered product is stored in the card payment unmanned refrigerated vending machine 40, and the customer pays by cash or card payment and receives the product.

In the hand-held listening network 4 of the card settlement unmanned insulated vending machine, similar to the e-Marketplace-based listening network 4, the order of goods is made using the communication network, or the shuttle patrol type is used. An order is placed to a patrol person who has made a patrol of the shuttle similarly to the patron network 4. At this time, the customer specifies the store to receive the product and the time, along with the product and the number of products to be purchased.

Orders received through the order receiving network 4 are registered and stored in the operation management center 1 as order management information 301. The operation management center 1 instructs the store designated as the receiving place based on the information to store the goods in the card payment unmanned insulated vending machine 40 by the designated time.

A customer who has ordered a product, for example, stops at a designated store near work or home, for example, on the way to work or returning home, pays the price by cash or card, and then takes out the purchased product from the inside.

By using the delivery-type customer listening network 4 using the card payment unmanned refrigerated vending machine, the customer can receive the purchased merchandise at an arbitrary store at an arbitrary time. Therefore, the purchaser can order the goods and receive the purchased goods even when the working hours are different from normal or irregular, such as night shift.

On the store side, it is possible to respond to customers of substantially 24 hours without expanding business hours. Also e
Since there is no need to deliver the ordered products to each home as in the marketplace type or shuttle patrol type listening network 4, the delivery cost can be reduced accordingly.

FIGS. 10 and 11 are diagrams showing an example of the configuration of each management information managed by the operation management center 1 to operate the joint delivery network 2, the prepared food delivery network 3, and the order listening network 4.

In the figure, each line indicates the type of management information,
Each column indicates the type of network, and each item indicates the content of the corresponding management information in the corresponding network and what data is configured. These data configuration examples are merely examples, and various items and configurations can be considered as the actual management information. For example, the order management information may have a configuration in which the data specifying the delivery includes not only the time but also data specifying the date and time. Further, the company code and the store code may be set to one, and the upper bit may indicate the company and the lower bit may indicate the store.

Next, data analysis by the present system will be described. In this system, all information exchange between each member store, the producer 6 and the consumer 7 is performed through the operation management center 1, so that the operation management center 1 collects all information used for transactions. Come. The operation management center 1 manages and transmits these as information for product development and procurement. In addition, the operation management center 1 analyzes the sales of each product, the trend of popular products, consumer demand, etc. based on this information, and provides information for each store to increase sales, reduce costs, and improve services. I do.

FIG. 12 is a diagram for explaining the concept of information analysis and information provision by the operation management center 1. FIG.
(A) is a diagram showing information provision between stores and with the producer 6, and (b) is a diagram showing information provision for merchandise between stores.

In the case of FIG. 9A, the daily sales results sent from each store A / B / C, the order status of the platinum user at the store, and the customer such as the product desired by the platinum user and the desired price. From the information, the information on the products to be handled at the own store, and the information from the producer 6, information on the selling items of the product in the store, information on the dead line, information on the selling items of the other store, information on the dead line, information on the display status New product introduction and special sale information are provided to each store A / B / C, and requests from each store are provided to the producer 6.

In the case of FIG. 7B, each store A / B / C
Product code, required quantity, company code, store code, delivery date,
From the product information that introduces a new product newly developed at the own store, the product code, delivery date, company code, and store code are sent to the joint delivery center 5 as delivery instructions, and the production status of other stores is provided to each store. In addition, the sales status of each product and product information on newly developed products are provided.

FIG. 13 is a diagram showing information analysis and information provision processing by the operation management center 1. In the operation management center 1, management information collected from the consumer 7, the store 10, and the producer 6 via the joint delivery network 2, the prepared food delivery network 3, and the order listening network 4 as shown in FIGS. We set up on the Internet
b. The customer information integrated management database 50 is constructed from claims, inquiry information, and the like, which are directly input from the consumer 7 via a site, telephone, FAX, and the like, and public information such as weather and temperature.

Then, the customer information integrated management database 5
Analysis of customer data based on numerical / statistical analysis methods based on information accumulated in 0, and as a further advanced form, qualitative analysis of requests and complaints from customers and stores as well as numerical data Taking into account information, it analyzes customer preferences based on the merchandise purchase results and complaint results of each platinum customer at each store, grasps the costs involved in providing products and services for each customer, and seeks a sales channel suitable for the customer. Then, the analysis results are fed back to the producer 6 and each store.

In this system, all information used for transactions using the system is accumulated in the operation management center 1. Therefore, companies and stores that account for the majority of traded products using this system will store all information that is most confidential to the company or store, such as product purchase prices, daily sales and gross profits. The management information as shown in FIGS. 10 and 11 is recorded in the operation management center 1. Therefore, in consideration of this point, instead of constructing the customer information integrated management database 50 using the respective management information as it is, the company code is deleted from the management information for which the transaction has already been completed. After processing the management information and using it for the customer information integrated management database 50,
Each management information is fed back to each store or company.

[0073]

According to the food distribution total network system based on the present invention, even a company having a small or medium number of stores or a company having a single store can perform large-scale joint purchase and joint delivery of goods. Can reduce the logistics cost, and can purchase high freshness products at a low price, and can obtain economies of scale equal to or greater than large chains.

By using the prepared food delivery network, original merchandise at each store can be handled at other stores. As a result, each store can realize an increase in the number of items, an improvement in product production efficiency, an increase in the number of purchase routes, and a reduction in the purchase unit price.

Further, by using the purchase order network, the customer can place an order for a product without going to the store, and even if the customer is not present at the time of receiving the product,
You can receive purchased products. In addition, the store can respond to customers of substantially 24 hours without extending business hours.

In addition, since the patrol person travels around each home or facility in the order-taking network, the customer can place an order for a product from home or outside the home without handling the information terminal. In addition, the store can hear the voice of the customer, and this can be reflected in the improvement of the store.

Furthermore, in the food distribution total network system according to the present invention, information used for transactions can be analyzed through the system and fed back to each store or producer. Based on this information, the producer and each store can realize sales expansion, cost reduction, service improvement, product improvement, and the like.

[Brief description of the drawings]

FIG. 1 is a diagram showing a basic outline of a food distribution total network system according to an embodiment.

FIG. 2 is a diagram showing the concept of joint purchase and joint delivery by the present system.

FIG. 3 is a diagram showing a flow of joint purchase and joint delivery of a product by an operation management center and a joint delivery network.

FIG. 4 is a diagram showing a concept of purchasing original merchandise of another store by the prepared food delivery network.

FIG. 5 is a diagram showing a flow of order reception / delivery of an original product of another store by the operation management center and the prepared food delivery network.

FIG. 6 is a flowchart illustrating a process when purchasing original merchandise of another store by the prepared food delivery network.

FIG. 7 is an explanatory diagram of an e-Marketplace-type listening network.

FIG. 8 is an explanatory diagram of a shuttle patrol type patronage network.

FIG. 9 is an explanatory diagram of a hand-held order-by-order network using an unattended insulated vending machine with card settlement.

FIG. 10 is a diagram (part 1) illustrating a configuration example of each management information managed by the operation management center to operate the joint delivery network, the prepared food delivery network, and the order-receiving network.

FIG. 11 is a diagram (part 2) illustrating an example of a configuration of each management information managed by the operation management center to operate the joint delivery network, the prepared food delivery network, and the purchase order network.

FIG. 12 is a diagram illustrating the concept of information analysis and information provision by an operation management center.

FIG. 13 is a diagram showing information analysis and information provision processing by the operation management center.

[Explanation of symbols]

 REFERENCE SIGNS LIST 1 operation management center 2 joint delivery network 3 side dish delivery network 4 ordering network 5 joint delivery center 6 producer 7 consumer 10 store 20 home delivery refrigerated locker 40 card payment unmanned refrigerated vending machine 50 customer information integrated management database

 ──────────────────────────────────────────────────続 き Continued on the front page (72) Inventor Kazuhito Takahashi 1-1-1, Tanabe Nitta, Kawasaki-ku, Kawasaki, Kanagawa Prefecture Inside Fuji Electric Co., Ltd. (72) Inventor Nobuyuki Murata 1, Tanabe Nitta, Kawasaki-ku, Kawasaki-shi, Kanagawa Prefecture No. 1 Fuji Electric Co., Ltd. F-term (reference) 5B049 BB33 CC05 CC32 CC35 CC36 GG04 GG10

Claims (9)

[Claims] 1. A first terminal device installed for each of a plurality of differently-managed stores, a second terminal device installed for each producer, and first and second terminal devices. A server for an operation management center that can communicate via a network, orders merchandise from the plurality of stores collectively, orders a predetermined producer, and instructs joint delivery from the producer to the store. A joint delivery system for carrying out joint delivery of the merchandise between the store and the producer under the control of the operation management center, wherein the first and second terminal devices and the server device are connected. A food distribution total network system characterized by comprising a network. 2. The operation management center server device,
A first terminal for receiving an order from the first terminal device;
First order receiving means for collecting orders received by the first order receiving means for each producer and placing an order for a second terminal device; and 2. The food distribution total network system according to claim 1, further comprising a first delivery plan making means for making a plan for delivering the goods ordered by the goods ordering means to each store ordered by the producer. 3. The server device for an operation management center, comprising: a production code including at least a company code, a store code, a production code, and a product code; , Price, and product management information, including at least the number of products and the number of distinct products, and at least the locality code, store code, product code, number of distinct products, and delivery conditions, and manage the dispatch plan according to the delivery date of the store 2. The food distribution total network system according to claim 1, further comprising storage means for storing the vehicle allocation instruction management information to be transmitted. 4. The first terminal for each store and the server device for the operation management center can communicate with each other via a prepared food delivery network, and the server device is a first store and a first store. The product information including the original product is received via the prepared food delivery network and the information is released to another store via the prepared food delivery network, and at least one of the other stores with respect to the disclosed product information. 2. The food distribution total network system according to claim 1, wherein delivery of the product is instructed based on an order sent from the second store via the prepared food delivery network. 5. The product information receiving means for receiving the product information from the terminal device of the first store, and the product information for providing the received product information to the terminal device of the second store. Providing means, order receiving means for receiving an order from the terminal device of the second store, and second order for placing an order received by the order receiving device on the terminal device of the second store. 5. The food distribution system according to claim 4, further comprising: a product ordering means, and a second delivery plan making means for making a plan for delivering a product ordered by the second product ordering means to a store at which the order was placed. Total network system. 6. The server device, comprising: an order source and an order destination, order management information between stores having at least a company code, a store code, and a product code; and a settlement method code, and settlement between stores including at least a product code. 5. The system according to claim 4, further comprising management information, shipping and receiving store information including a company code and a store code, and management information of a vehicle allocation plan according to a delivery date of the store including at least a delivery condition.
Food distribution total network system described. 7. The system according to claim 1, further comprising a purchase order network that connects a consumer to the store and notifies the store of an order from the consumer under the management of the operation management center. Food distribution total network system described in. 8. The food distribution total network system according to claim 7, wherein the order-listening network is an e-marketplace-type order-listening network for receiving an order from the consumer via a communication network. 9. The shop-call network, wherein a consumer designates a store to receive the product at the time of ordering the product, and the operation management center comprises a card settlement type unmanned insulated vending machine installed in the designated store. 9. The food distribution total network system according to claim 7 or 8, wherein the system is an order-listening network that instructs the user to store the product and transfers the product by a card payment type unattended insulated vending machine.