JP2001350995A - On-line reservation system and method, reservation job processor and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To relieve the burden of a user for reserving an object and also to permit the user to reserve the object at ease. SOLUTION: A user terminal, an information center terminal and a terminal in a store or a hall ore mutually connected by a network. When reservation retrieval information is transmitted (A1) from a user to the information center terminal, the information center terminal retrieves (A2) the list of the stores and the halls, etc., and obtains (A3 and A4) a reservation acceptability answer and an estimate from the terminal of the store or the hall, etc. The user to whom they are transferred (A5) decides (A6) a desired object. Then reservation request information is transmitted (A7 and A8) to the terminal of the store or the hall, etc., via the information center terminal. Besides, the information center terminal requests (A9) the user terminal to pay reservation money. When reservation money is paid (A10), reserving person identifying information is transmitted (A11) to the terminal of the store or the venue, etc. Then the store or the hall, etc., can be used (A13) by the coincidence (A12) of reserving person identifying information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an online reservation system and the like for collectively processing property reservation business through a network such as the Internet.

[0002]

2. Description of the Related Art In recent years, electronic commerce for conducting business transactions via a network such as the Internet has become popular. For e-commerce transactions, in addition to ordering and selling products, reservations for restaurants, hotels, event venues, vehicles, vehicle inspections, and other properties (including those that are tangible and intangible) There is also.

FIG. 6 is a block diagram showing a configuration of an online reservation system according to a conventional example. A user who wants to make a reservation for a property can use a network 20 from a user terminal 110 used by the user to a shop / venue terminal 130 owned by a shop or event venue handling the property.
Direct access via 0. Then, necessary items are described in a form provided from the shop / venue terminal 130, and the form is returned from the user terminal 110 to the shop / venue terminal 130.

[0004] The shop / venue terminal 130 determines, based on the information returned from the user terminal 110, whether the user can accept a reservation for a desired property. If the reservation can be accepted, the reservation processing of the property and the payment processing of the reservation money are performed, so that the property reserved by the user can be used on the date of the reservation.

[0005]

However, in the conventional system, since reservations are separately accepted for each shop or venue, the user can use a search engine or the like to provide the shop or shop providing the property. I had to search for venues. In addition, since the information that users search for is provided by each shop or venue, it is entirely at the user's own responsibility to determine whether each shop or venue can be used with confidence. I was

If the user cannot receive a reservation for a desired property, the user must re-access the terminal 130 such as another shop or venue. In addition, since the form sent to each terminal 130 such as a shop or a venue is different, it is necessary to enter necessary information for reserving the property from the beginning and to send it again. In such a case, the user's personal information flows over the network 200 many times or becomes known to shops, venues, and the like, and thus there is a problem in information security.

An object of the present invention is to provide an online reservation system or the like that can reduce the burden on a user for making a reservation for a property by enabling a reservation operation for a plurality of shops and venues to be performed collectively. Aim.

Another object of the present invention is to provide an online reservation system or the like which can be used by a user in terms of reliability and information security of provided information.

[0009]

In order to achieve the above object, an online reservation system according to a first aspect of the present invention comprises: a user terminal used by a user who makes a reservation for a desired property; An online reservation system connected via a network and provided with a center terminal for providing a reservation service for a property used by the user, wherein the user terminal is a reservation condition input means for inputting a condition of the property that the user wants to reserve. A reservation condition transmitting means for transmitting, to the center terminal, the condition of the property that the user wants to reserve, which is input from the reservation condition input means, and a request transmitted from the center terminal for the condition of the property reserved by the user. A property information receiving means for receiving information on a property that can be reserved, and a property capable of being reserved received by the property information receiving means. A property selecting means for selecting a desired property from the related information; and a reservation request information transmitting means for transmitting reservation request information of the property selected by the property selecting means to the center terminal. Reservation condition receiving means for receiving the condition of the property that the user wants to reserve transmitted from the reservation condition transmitting means,
The property search means for searching for a property matching the condition received by the reservation condition receiving means, the property information transmitting means for transmitting information on the property searched by the property search means, and the property request transmitting means A reservation request information receiving unit that receives reservation request information of a property; and a reservation processing unit that performs a reservation process of the property based on the reservation request information received by the reservation request information receiving means. .

[0010] In the above online reservation system, if the user inputs the condition of the property to be reserved and transmits it to the center terminal, information relating to the property corresponding to the condition is transmitted, so that each property is searched for. No need. In addition, since the user can make a reservation for the property only by selecting a desired property from the information on the property sent, the user does not need to perform an input operation many times to reserve the property. Therefore, by applying this system, the burden on the user when making a reservation for a property can be reduced.

[0011] In addition, since the personal information of the user does not flow over the communication network many times and the personal information is not inadvertently passed to the property provider, the information security is ensured. Further, since all information on the property is provided to the user from the center terminal, the reliability is high. Therefore, the user can use it with confidence.

[0012] The online reservation system may further include a property terminal connected to the center terminal via a communication path and used by a property provider to be used for reservation by a user. In this case, the center terminal includes: a reservation inquiry unit that inquires, via the communication path, a property terminal of a provider of the property whether the property searched by the property search means is reservable; The property terminal may further comprise a reservation processing result transmitting means for transmitting the processing result of the above to the property terminal, wherein the property terminal determines whether the property is reservable in response to an inquiry from the reservation inquiring means. Via the communication path, a reservation processing result receiving means for receiving a reservation processing result sent from the reservation processing result transmitting means, and a reservation processing result received by the reservation processing result receiving means. And means for enabling the user to use the property. The property information transmitting means may transmit, to the user terminal, information on the property which is answered that the reservation is possible in response to the inquiry by the reservation inquiring means.

[0013] To achieve the above object, an online reservation method according to a second aspect of the present invention comprises the steps of: receiving a condition of a property that the user wants to reserve, which is sent from the user via a network; Searching for a property that meets the criteria set forth above, returning information on the searched property to the user via the network, and reserving the property selected by the user based on the information on the property returned to the user. The method includes a step of receiving request information via the network, and a step of performing a reservation process for the property based on the received reservation request information.

In order to achieve the above object, a reservation service processing apparatus according to a third aspect of the present invention is connected via a communication network to a user terminal used by a user who makes a reservation for a desired property, and A reservation service processing device for processing a reservation service for a property to be used, wherein a reservation condition receiving means for receiving a condition of the property that the user wants to reserve, which is sent from the user terminal via the communication network; A property search means for searching for a property matching the conditions received by the condition receiving means, property information transmitting means for transmitting information on the property searched by the property search means to the user terminal via the communication network, A reservation request information receiver that receives, via the communication network, reservation request information of a property selected by the user in response to the information on the property transmitted by the property information transmitting means. If, on the basis of the reservation request information the reservation request information received by the receiving means, characterized in that it comprises a reservation processing means for performing reservation processing of the property.

If the user inputs the conditions of the properties to be reserved and sends them to the reservation service processing device, information about the properties meeting the conditions is sent, so that there is no need to search for each property. . In addition, since the user can make a reservation for the property only by selecting a desired property from the information on the property sent, the user does not need to perform an input operation many times to reserve the property. Therefore, by applying the system, the burden on the user when making a reservation for a property can be reduced.

[0016] In addition, since personal information of the user does not flow over the communication network many times and personal information is not inadvertently passed to the provider of the property, information security is ensured. Further, since all the information on the property is provided to the user from the reservation service processing device, the reliability is high. Therefore, the user can use it with confidence.

The reservation service processing device may further include property information storage means for storing information on a plurality of properties to be reserved and used by the user. In this case, the property search means may search the property stored in the property information storage means for a property that meets the user's condition.

In this case, since only the information on the property managed by the reservation service processing device is provided to the user, the reliability of the user with respect to the information on the property can be made higher.

The reservation service processing device may further include a reservation inquiry means for inquiring of each property provider whether the property searched by the property search means can be reserved. In this case, the property information transmitting means may transmit, to the user terminal, information on the property which has been answered that the reservation is possible in response to the inquiry by the reservation inquiring means.

Here, in response to the inquiry by the reservation inquiry means, the provider of the property that can be reserved may further provide an estimate of the usage fee of the property. In this case, the property information transmitting means may transmit the estimate of each usage fee together with the information on the property to the user terminal.

As described above, by inquiring of the property provider whether the reservation is possible, the user can surely make a reservation request only for the property that can be reserved. Therefore, there is no need to search for another property without making a reservation for the property, and the burden on the user can be further reduced. Further, even though the user cannot make a desired reservation, only personal information does not flow, and higher information security can be achieved.

In the reservation service processing device, the reservation processing means may further include a payment processing means for performing a payment processing for a necessary amount for reservation of the property.

As described above, by performing the settlement processing in the reservation service processing device, the information regarding the settlement means such as the user's bank account and credit card does not pass to the property provider. Therefore, higher information security can be achieved for personal information.

In the above-mentioned reservation service processing device, the reservation processing means issues reservation identification information uniquely determined for each reservation of a property by a user, and issues reservation identification information to be provided to the user and a provider of the property. A means may be further provided.

In this case, since it is possible to determine whether or not the user has reserved the property using only the reservation identification information, the user reserves the property while completely maintaining anonymity, Can be used. Therefore, higher information security can be achieved for personal information.

The above-mentioned reservation service processing device is particularly effective when the communication network is the Internet and the user terminal is connected via the Internet.

That is, since the Internet is an open environment network that can be used by anyone and has no substantial manager, there is a high possibility that information is stolen or falsified on the network. The reservation service processing device can prevent personal information from being transmitted on the Internet as much as possible, and can achieve high information security.

In order to achieve the above object, a computer-readable recording medium according to a fourth aspect of the present invention comprises:
A computer device connected via a communication network with a user terminal used by a user who makes a reservation for a desired property, sent from the user terminal via the communication network,
A reservation condition receiving means for receiving a condition of the property that the user wants to reserve, a property search means for searching for a property matching the condition received by the reservation condition receiving means, and information on the property searched by the property search means, the user terminal; A property information transmitting means for transmitting the property information transmitting means via the communication network, and a reservation request for receiving, via the communication network, property request information selected by a user with respect to the property information transmitted by the property information transmitting means. An information receiving unit and a program for functioning as a reservation processing unit for performing a reservation process of the property based on the reservation request information received by the reservation request information receiving unit are recorded.

[0029]

Embodiments of the present invention will be described below with reference to the accompanying drawings.

FIG. 1 is a block diagram showing the configuration of an online reservation system according to this embodiment. As shown in the figure, this system includes a user terminal 10, an information center terminal 20, a shop / venue terminal 30, and a network 1 such as the Internet for interconnecting these.
00. The information center terminal 20
It has a database 21 for shops and venues.

The user terminal 10 is constituted by an information processing device such as a personal computer used by a user who reserves and uses a property. The user terminal 10 has a function of inputting reservation search information and reservation request information of a property desired by the user and displaying the information on a screen. The reservation search information is information that becomes a condition for reserving a property such as when, who, where, who, for what purpose, and for what price, and based on this information center terminal 2
A property is searched with 0.

The reservation request information is information for requesting a reservation for a property searched by the information center terminal 20, and includes a request for settlement of a deposit. Such information includes information such as the name of the pre-orderer and the membership number of the information center. The user terminal 10 has a function of transmitting the input reservation search information and reservation request information to the information center terminal 20 via the network 100. User terminal 1
No. 0 has a function of so-called browser banking, and has a function of requesting a transfer of money from a user's account to an information center account.

The information center terminal 20 is used by a service provider who collectively performs a property reservation operation, and is constituted by an information processing device such as a workstation server. The information center terminal 20 is a user terminal 10
It receives the reservation search information sent from, and based on the information, searches the store / venue database 21 for properties such as shops / venues that match the user's conditions.

The information center terminal 20 has a function of inquiring the shop / venue terminal 30 via the network 100 as to whether or not the shop / venue searched from the shop / venue database 21 can be reserved. User terminal 10
, A function to settle the reservation fee, a function to make a reservation in the terminal 30 such as a shop or venue, and a function to issue reservation identification information and transmit it to the user terminal 10 and the terminal 30 in a shop or venue. ing. The reservation identification information is information for identifying the user who has reserved the property and the content of the reservation request, and is generated as unique information uniquely determined for each reservation.

The terminal 30 for shops and venues is used by a company that provides properties such as restaurants, hotels, event venues, vehicles, vehicle inspections and repairs, etc., that require reservations and facilities and services that can be reserved. It is configured by an information processing device such as a personal computer or a workstation. The shop / venue terminal 30 has a function of returning to the information center terminal 20 a reply to the availability of the reservation inquired from the information center terminal 20 together with an estimate of the usage fee of the property.

The store / venue terminal 30 receives the reservation identification information sent from the information center terminal 20 and can hold the information at least until the user uses the property. The shop / venue terminal 30 compares the reservation identification information presented by the user with the reservation identification information stored therein. If the reservation identification information matches, the user uses the reserved service property.

The operation of the online reservation system according to this embodiment will be described below. FIG. 2 is a flowchart showing a process executed by the user terminal 10, the information center terminal 20, and the shop / venue terminal 30 in FIG. 1 to process a reservation of a property desired by the user.

The user accesses the information center terminal 20 from his / her user terminal 10 via the network 100, for example, and obtains a reservation search screen creation form. Then, according to the creation form, when, who, where, who, what purpose, and how much the price is to be entered, are transmitted to the information center terminal 20 as reservation search information (step A1).

FIG. 3 shows an example of the reservation search information input by the user according to the creation form. This creation form includes the fields of the orderer's name and membership number, reservation use date and time, user name, desired place, number of users, purpose of use, desired price, and other desired fields, and these are entered from the keyboard. Then, when the "send" button at the lower right of FIG. 3 is clicked on with a mouse, this input content is sent to information center terminal 20 as reservation search information. The transmitted reservation search information is temporarily stored in the user terminal 10 and can be checked by the user at any time.

The information center terminal 20 is a user terminal 1
Upon receiving the reservation search information sent from network 0 through network 100, the reservation search information is indicated in response to the information from the stores, venues, and the like registered in store / venue database 21. A service property matching the conditions is searched (step A2). The information center terminal 20
An inquiry is made via the network 100 to the shop / venue terminal 30 corresponding to each property as to whether or not the service property retrieved from the shop / venue database 21 can be reserved (step A3).

The terminal 30, such as a shop or venue, sends a response as to whether or not the service property provided there is reservable, together with an estimate of the amount of use (including the amount of reservation money required at the time of reservation) to the network 100. Information center terminal 2 via
0 (step A4). Information center terminal 20
The user picks up information on only the service properties that can be reserved from the returned reservation availability information of shops, venues, etc., and, using the network 100, makes a reservation search result in the form of a list along with an estimate of the usage amount. Terminal 1
0 (step A5).

Upon receiving the reservation search result from the information center 20, the user terminal 10 displays this on the screen. FIG. 4 shows an example of a reservation search result displayed on the screen of the user terminal 10. The reservation orderer selects a desired service property from the reservation search result displayed on the screen and determines the service property to be reserved (step A6).

Here, the user terminal 10 displays reservation service information as shown in FIG. 4 on the screen, and the user wants to make a reservation among the reservation search results displayed on the user terminal 10 on the screen. Register that you select a service property and make a reservation. FIG. 4 shows an example in which a check box in a reservation column for a rental room is clicked with a mouse to add a check mark, and the service property is registered for reservation. In addition, when the reservation orderer clicks a column in which the name of the reservation service is described on the reservation search result screen of FIG. 4 with a mouse, detailed information of the service property, a map, a nickname, a reservation content, and the like are displayed in another window. The user can use the information as a basis for determining a service property to be reserved.

Next, after deciding a desired service property as described above, the user clicks a "send" button shown in the lower right of FIG. 4 with a mouse. Then, the user terminal 10 picks up necessary items in the reservation search information of FIG. 3 and necessary items related to the service property whose check box is checked in FIG. 4, and reserve request information for reserving the service property. Create Then, the reservation request information is transmitted to the information center terminal 20 via the network 100 (step A7).

The information center terminal 20 is connected to the user terminal 1
When the reservation request information is received from 0, the reservation of the property is notified to the terminal 30 such as a shop or venue having the requested service property. At the same time, a deposit is paid from the bank account of the information center to the account of the shop or venue at the same time. The reservation of the shop or the venue may be notified by e-mail or the like, or may be reserved from the home page of the terminal 30 such as the shop or the venue (step A8).

Next, the information center terminal 20 transmits to the user terminal a notification that the service property has been reserved, and transmits a reservation payment request to the user terminal 10 if a reservation is required. . Further, the information center terminal 20 creates reservation identification information that uniquely indicates that the user has made a reservation for the property with respect to the reserved service property, and transmits the same together with the notification (step A9).

When the user confirms the reservation notice sent from the center terminal 20, if necessary, he or she transfers the reservation money to the bank account of the information center by using the browser banking function (step A10). ). The method of paying the deposit may be a credit card payment or a direct payment at a bank counter. In the case of credit card settlement, information such as the credit card number of the pre-orderer is disclosed only to the information center terminal 20 and does not need to be known to shops, venues, and the like.

Next, after confirming the payment of the reservation money from the user, the information center terminal 20 confirms the reservation identification information to which the information that the reservation money has been received is added if necessary, and further relates to the user who made the reservation. The information is transmitted to the shop / venue terminal 30 (step A11). The shop / venue terminal 30 stores the reservation identification information sent from the information center terminal 20 at least until the property is used.

The user who has made a reservation as described above goes to a store or a venue on the designated reservation date and stores the reservation identification information sent from the information center terminal 20 together with his / her name and the like. At the venue, etc., to inform them that there is a reservation. When the attendant inputs the presented reservation identification information, the shop / venue terminal 20 compares this with the stored reservation identification information (step A12). As a result of the comparison, if the reservation identification information matches, the shop / venue terminal 30 performs processing necessary for the user to use the service property, and requests the user to use the service property. (Step A13).

As described above, in the online reservation system according to this embodiment, the information center terminal 2
0 collectively provides information on countless shops, venues, and the like existing on the network 100. This allows the user to easily find and make a reservation for a property that meets the conditions desired by the user. In addition, items necessary for property reservation need only be entered once. In addition, since information such as shops and venues provided from the information center terminal 20 to the user is only information that can be reserved, the user cannot make a reservation for the shop or venue, so there is no need to search again. Absent. For this reason, the burden on the user for making a reservation for a property such as a shop or a venue can be reduced.

Also, the information of the property that the user receives is as follows:
It is not provided directly from a shop or a venue, but is registered in the information center terminal 20. That is,
Since the information center having the terminal 20 manages the quality of the registered shops and venues, only the information of the excellent and safe shops and venues is provided to the users. It is possible to make reservations and use with confidence at shops and venues that do.

Further, the personal information of the user including the money settlement means such as a credit card is stored in the terminal 3 such as a shop or venue.
It does not reach 0 and does not flow over the network 100 many times. For this reason, it is possible to prevent the credit card number from being misused by shops, venues, and the like, and the personal information from being stolen or falsified on the network 100. For this reason, sufficient information security can be achieved for the personal information of the user. In particular, when the network 100 is an open environment such as the Internet where no substantial manager exists, the effect on information security by applying this system is remarkable.

The present invention is not limited to the above embodiment,
Various modifications and applications are possible. Hereinafter, modifications of the above-described embodiment applicable to the present invention will be described.

In the above embodiment, the user terminal 1
0, Information center terminal 20 and shop / venue terminal 30
Have been connected to each other via the network 100. Is an information center terminal 20 and a shop / venue terminal 30
For example, a dedicated line connection may be used. Further, since there is no terminal 30 such as a shop or venue, the processing in the shop or venue may be performed manually. It is assumed that the information center terminal 20 has a FAX modem. FIG. 5 is a flowchart showing the operation in the online reservation system in the latter case. In FIG.
Steps B1, B2, B5, B6, B7, B9 and B1
0 represents steps A1, A2, A5, A in FIG.
6, the same as A7, A9 and A10.

In step B3, the information center terminal 20
Makes a facsimile transmission using a facsimile modem to the shop / venue terminal 30 corresponding to each property to inquire whether the service property retrieved from the shop / venue database 21 can be reserved. In step B4,
The shop or venue prepares an estimate of the usage amount together with a response as to whether or not the service property provided there is reservable by the attendant, and notifies the information center by fax or the like (step B4). At the information center, a clerk inputs this to the information center terminal 20.

In step B8, the information center terminal 20
Receives the reservation request information from the user terminal 10,
The reservation of the property is notified by facsimile transmission using a facsimile modem to a shop or a venue having the requested service property. Also, as in step A8, a reservation fee is paid to the shop, venue, and the like.

In step B11, the information center terminal 2
0, after confirming the payment of the deposit from the user, if necessary, has the reservation identification information to which the information of the reservation deposit has been added and the information about the user who made the reservation, and has the service property. Shops and venues, FA
FAX transmission using X modem. Stores, venues, and the like appropriately manage the reservation identification information notified by the received fax.

Then, in step B12, the user who made the reservation goes to a shop, a venue, etc. on the designated reservation date,
The reservation identification information sent from the information center terminal 20 together with the user's name and the like is presented to the shop, the venue, and the like, to notify that there is a reservation. At a shop, a venue, or the like, a clerk is faxed from the information center terminal 20 and compares it with the reserved person identification information that has been managed. Then, in step B13, when the reservation identification information matches, the user can use the service property according to the instruction of the attendant.

According to such a method, this online reservation system can be applied even if a shop or a venue does not have a computer device connected to the information center terminal 20 via the network 100. In the above description, the exchange of information between the information center and shops, venues, and the like is performed using a facsimile.
It may be by telephone or letter.

In the above embodiment, the processing shown in the flowchart of FIG.
0, the information center terminal 20 and the terminal 30 such as a shop or venue. On the other hand, only a program for causing a computer device to execute this processing may be separately provided. As a method of providing the program, for example, the program is stored and distributed on a computer-readable recording medium such as a CD-ROM or a DVD, or stored in a fixed disk device of a server device on the Internet. There is a method such as downloading to a computer device via the Internet.

[0061]

As described above, according to the present invention,
The burden on the user for the property reservation can be reduced. In addition, the user can use the provided information with confidence in terms of reliability and information security.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an online reservation system according to an embodiment of the present invention.

FIG. 2 is a flowchart showing an operation in the system of FIG. 1;

FIG. 3 is a diagram showing an example of reservation search information input according to a creation form.

FIG. 4 is a diagram showing an example of a reservation search result display screen.

FIG. 5 is a flowchart showing an operation in an online reservation system according to another embodiment of the present invention.

FIG. 6 is a block diagram showing a configuration of an online reservation system according to a conventional example.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 10 User terminal 20 Information center terminal 21 Shop / venue database 30 Shop / venue terminal 100 Network

Claims (11)

[Claims] 1. An online system comprising: a user terminal used by a user who makes a reservation for a desired property; and a center terminal connected to the user terminal via a communication network and providing a reservation service for the property used by the user. A reservation system, wherein the user terminal transmits a condition of a property that the user wants to reserve, input to the reservation condition input means for inputting a condition of a property to be reserved by the user to the center terminal; Reservation condition transmitting means for receiving, property information receiving means for receiving information on a reservable property sent from the center terminal with respect to the condition of the property reserved by the user, and property property receiving means for receiving the property information receiving means. A property selecting means for selecting a desired property from the information on the property which can be reserved; and a material selected by the property selecting means Reservation request information transmitting means for transmitting the reservation request information to the center terminal, the center terminal comprising: a reservation condition receiving means for receiving the condition of the property that the user wants to reserve transmitted from the reservation condition transmitting means. A property search means for searching for a property matching the condition received by the reservation condition receiving means; a property information transmitting means for transmitting information on the property searched by the property search means; and a transmission from the reservation request information transmitting means. A reservation request information receiving means for receiving the reservation request information of the property, and a reservation processing means for performing a reservation process of the property based on the reservation request information received by the reservation request information receiving means. And an online reservation system. 2. A property terminal connected to the center terminal via a communication path and used by a provider of a property to be reserved and used by a user, wherein the center terminal includes: A reservation inquiry means for inquiring, via the communication path, a property terminal of the provider of the searched property as to whether the searched property is reservable, and a reservation processing result transmission for transmitting a processing result of the reservation processing means to the property terminal Means for responding to the inquiry from the reservation inquiry means via the communication path as to whether the property is reservable, and from the reservation processing result transmitting means. A reservation processing result receiving means for receiving the transmitted reservation processing result; and a user based on the reservation processing result received by the reservation processing result receiving means. Means for enabling the property to be used, the property information transmitting means transmits, to the user terminal, information on the property that is answered that the property can be reserved in response to the inquiry by the reservation inquiring means. The online reservation system according to claim 1, wherein the information is transmitted to the online reservation system. 3. A step of receiving a condition of a property that the user wants to reserve sent from the user via a network, a step of searching for a property that meets the received condition, and information on the searched property. Returning the user to the user via the network; receiving, via the network, reservation request information of the property selected by the user based on the information on the property returned to the user; Performing a reservation process for the property based on the basis of the online reservation method. 4. A reservation service processing device connected via a communication network to a user terminal used by a user who makes a reservation for a desired property, and processes a reservation service for the property used by the user, wherein the user terminal A reservation condition receiving means for receiving a condition of a property that the user wants to reserve, which has been sent from the communication network from above, a property search means for searching for a property matching the condition received by the reservation condition receiving means, Property information transmitting means for transmitting information on the property searched by the property search means to the user terminal via the communication network; and information on the property transmitted by the property information transmitting means with respect to the property selected by the user. A reservation request information receiving means for receiving the reservation request information via the communication network; and a reservation request information received by the reservation request information receiving means. Book business processing apparatus; and a reservation processing means for performing reservation processing properties. 5. A property information storage means for storing information on a plurality of properties to be reserved and used by a user, wherein the property search means determines a condition of a user based on information stored in the property information storage means. 5. The reservation business processing device according to claim 4, wherein a search is made for a property that meets the requirement. 6. A reservation inquiry means for inquiring each property provider whether the property searched by said property search means is reservable, wherein said property information transmitting means responds to an inquiry by said reservation inquiry means. The reservation service processing device according to claim 4, wherein information about a property which is answered that the reservation is possible is transmitted to the user terminal. 7. In response to the inquiry by the reservation inquiring means, the provider of the property that can be reserved further provides an estimate of the usage fee of the property, and the property information transmitting means includes information on the property together with information on the property. 7. The reservation business processing device according to claim 6, wherein an estimate of the usage fee is transmitted to said user terminal. 8. The apparatus according to claim 4, wherein said reservation processing means further comprises a payment processing means for performing a payment processing of a necessary amount for making a reservation for said article.
The reservation business processing device according to the paragraph. 9. The reservation processing means further comprises: reservation identification information issuing means for issuing reservation identification information uniquely determined for each reservation of a property by a user, and providing the identification information to the user and a provider of the property. The reservation business processing device according to any one of claims 4 to 8, wherein: 10. The reservation service processing apparatus according to claim 4, wherein said communication network is the Internet. 11. A computer device connected to a user terminal used by a user who makes a reservation for a desired property via a communication network, the user wants to make a reservation sent from the user terminal via the communication network. A reservation condition receiving means for receiving a condition of the property; a property search means for searching for a property matching the condition received by the reservation condition receiving means; information on the property searched by the property search means to the user terminal in the communication network. A property request transmitting means for transmitting, via the communication network, a property request transmitting means for receiving property reservation request information selected by a user with respect to the property information transmitted by the property information transmitting means via the communication network; And functioning as a reservation processing means for performing a reservation process of the property based on the reservation request information received by the reservation request information receiving means. A computer-readable recording medium characterized by recording the above program.