JP2001345956A - International telephone charge settlement system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an international telephone charge settlement system which can easily make a settlement contract and keep a telephone call ID secret. SOLUTION: This system is equipped with a CTI server 7 provided with a selecting means which judges the service is an international telephone calling request service and makes an inquiry about whether or not the telephone call ID is obtained by using a credit card 1c or inputted through voice answering to make a choice, an automatic generating means which automatically generates a telephone call ID, and a voice answering means which transmits the telephone call ID by voice answering, and the CTI server 7 is equipped with a voice answering means which judges whether or not a customer is registered in a customer management database 9 when a choice of inputting the telephone call ID is made and makes the customer input the telephone call ID by voice answering, a telephone call means which establishes a telephone call by making the customer input the number of a called subscriber when the regular telephone call ID is inputted, and a notification means which notifies a settlement acting institution 12 of a request to settle the telephone charge.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an international call rate settlement system.

[0002]

2. Description of the Related Art Conventionally, as an international call service generally available to an individual, a service provided by domestic capital using an NTT line network, a service provided by a domestic carrier combined with a mobile communication carrier, and a credit card provided by a domestic carrier There are known a call service, a prepaid card call service provided by a domestic carrier, and a prepaid card call service provided by a general license holder or the like using an inexpensive line of an international carrier.

[0003] Among them, prepaid cards are sold in convenience stores, vending machines, or handed over by sales staff and are distributed in the market, and these cards are engraved with a unique call ID, printed, and the like. ing.

[0004] A purchaser of the prepaid card makes a telephone call to a predetermined telephone number and transmits the call ID by a push signal, thereby making an international call for the balance of the card.

[0005]

However, the call service using such a prepaid card is not charged without an upper limit, so that the user has a high sense of security, and the service provider provides a call. Although there is no sense of inability to collect fees, there is a sense of security, but it is not preferable from the viewpoint of resource saving to print and distribute a large amount of disposable prepaid cards.

In addition, tangible and intangible costs such as prepaid card manufacturing costs, sales network construction costs, inventory management costs, and the like impose a great burden on service providers. Call service using prepaid cards is macroscopic. It is not preferable for the development of the information technology industry in which such service providers play a part.

[0007] Furthermore, the prepaid card calling service using an inexpensive line of an international carrier is generally cheaper than other services, but in order to receive this service, go to the store where the prepaid card calling service is provided. Must be purchased, which is another inconvenience.

[0008] The present invention has been made in view of the above circumstances, and can easily settle a settlement contract for making an international call using an information display type mobile phone without using a prepaid card, and can make a call. It is an object of the present invention to provide a payment system for international call charges that can secure confidentiality of IDs.

[0009]

An international call rate settlement system according to claim 1 determines whether or not the service is an international call request service based on an incoming call from an information display type mobile phone and uses a credit card. Means for inquiring by voice response whether to obtain a call ID for making an international call or inputting the call ID, and selecting the credit when the call ID is selected. An automatic generating means for performing a credit inquiry to a settlement agency based on the expiration date of the card and its code and automatically generating the call ID when credit is given based on the credit inquiry; A CTI server provided with voice response means for transmitting an ID by voice response;
A customer management database connected to an I server and configured to register customer data including at least a telephone number of the information display type mobile phone, an expiration date of the credit card, a code thereof, and the call ID, to construct customer management data; The CTI server accesses the customer management database when input of the call ID is selected, determines whether the customer is a customer registered in the customer management database, and responds by voice response to the call ID. And voice communication means for determining whether or not a valid call ID has been input, and inputting the telephone number of the callee when the proper call ID has been input, and establishing a call. And notifying means for notifying the settlement agency of a call charge settlement request based on the customer data after the end of the call.

According to a second aspect of the present invention, the international call rate settlement system is characterized in that the notifying means notifies the total sum of the call rates for a certain period.

According to the third aspect of the present invention, there is provided an international call toll settlement system for judging whether or not the service is an international call request service based on an incoming call from an information display type mobile phone and for making an international call using a debit card. A selection means for inquiring and selecting by voice response whether to acquire a call ID or to enter a call ID, and a payment agent based on debit card data when acquisition of the call ID is selected. Automatic generation means for automatically generating the call ID when a credit is given based on the balance inquiry to an institution and voice response means for transmitting the automatically generated call ID by voice response are provided. CTI server connected to the CTI server and at least the telephone number of the information display type mobile phone, the debit card data, and the D) for registering customer data and constructing customer management data, wherein the CTI server accesses the customer management database when the input of the call ID is selected, and Voice response means for determining whether or not the customer is registered in the management database and inputting a call ID by voice response, and determining whether or not a valid call ID has been input and inputting a correct call ID A call means for inputting a callee's number when a call is made to complete the call, and after the call is completed, the debit card data including the call charge is transmitted to the debit card applicable bank account based on the customer data to notify the debit card withdrawal. And a notifying means.

According to a fourth aspect of the present invention, there is provided an international call rate settlement system, wherein the notifying means notifies the total sum of the call charges for a certain period.

According to a fifth aspect of the present invention, in the international call rate settlement system, the CTI server includes card settlement selection means for selecting a settlement by a credit card or a debit card, and the settlement by the credit card is selected. In some cases, settlement is performed based on the international call rate settlement system described in claim 1, and when the debit card is selected, the debit is performed based on the international call rate settlement system described in claim 2.

According to a sixth aspect of the present invention, in the international call toll settlement system, the service determination for determining whether the CTI server is the international call request service or a paid content service other than the international call request service is performed. Means for executing the pay content service when the pay content service is requested, and performing payment of the pay content service fee by the notifying means.

[0015]

Embodiments of the present invention will be described with reference to the drawings.

[First Embodiment] FIG. 1 is a conceptual diagram for explaining a call ID selling system according to the present invention.
In FIG. 1, 1 is an information display type mobile phone equipped with a browser, 2 is a web mode center, 3 is a mobile phone network, 4
Indicates the Internet and 5 indicates the International Call Service Center.

The international call service center 5 includes a CTI server 7, a buffer memory 8, a customer management database 9,
It has a settlement request database 10. The international call service center 5 is connected to a payment agent center 12 via a dedicated line 11, and the payment agent center 12 is connected to the dedicated line 1.
Credit card company 15, CAFI via 3, 14
The S center 16 is connected, and the CAFIS center 16 is connected to the financial institution computer center 1 via a dedicated line 17.
8 are connected. In FIG. 1, 1a indicates a web screen, 1b indicates a push button, and 1c indicates a credit card.

As shown in FIG. 2, the CTI server 7 determines whether or not the request is an international call originating request based on an incoming call from the information display type mobile phone 1 and makes an international call using the credit card 1c. Means 7a for inquiring and selecting by voice response whether to acquire the call ID or input the call ID, and the expiration date of the credit card 1c when acquisition of the call ID is selected. An automatic generation means 7b for making a credit inquiry to the settlement agent center 12 based on the code and automatically generating a call ID when credit is given based on the credit inquiry, and a voice response of the automatically generated call ID. And voice response means 7c for notifying the user.

The customer management database 9 is a CTI server 7
3 and register customer data 20 including at least the telephone number of the information display type mobile phone 1, the expiration date of the credit card 1c, its password and the call ID, as shown in FIG. To construct.

The CTI server 7 accesses the customer management database 9 when it is selected to further apply the call ID, determines whether or not the customer is registered in the customer management database 9, and makes a voice response to call the customer management database 9. Voice response means 7d for inputting an ID, and communication means for determining whether or not a valid call ID has been input, and inputting a callee number when a proper call ID has been input, thereby establishing a call 7f
And a notifying unit 7g for notifying the settlement agency 12 of a call charge settlement request based on the customer data after the call is over.

FIG. 4 is a flowchart showing a procedure for making an international call using the call ID.

In order to make an international call, the owner of the information display type mobile phone 1 operates a caller ID notification function, and makes an international call via the mobile phone network 3 (subscriber line of a private carrier including NTT). CTI server 7 of service center 5
(S.1).

The CTI server 7 acquires the telephone number accessing the CTI server 7 based on the caller number notification function. Then, the CTI server 7 temporarily stores the telephone number of the information display type mobile phone 1 in the buffer memory 8 (S.2).

Next, the CTI server 7 determines whether or not the service is an international telephone communication request service based on the incoming call from the information display type mobile phone 1 by the incoming call number notification function (S.
3).

When recognizing that the service is an international telephone communication request service, the selection means 7a asks the owner by voice response whether to acquire a call ID or to input the call ID (S.4).

When the owner presses, for example, “♯” on the push button 1 b of the information display type mobile phone 1 and selects acquisition of the call ID, the CTI server 7 prompts the user to select a credit card or a debit card. A question is asked by the response (S.5). That is, S.I. At 5, the user is caused to select a card payment.

When a credit card is selected, an announcement that "Please prepare a credit card" and an announcement that "the credit card expiration date and code number must be entered" are made by voice response.

The owner presses the push button 1b of the information display type mobile phone 1, inputs the expiration date of the credit card 1c and the password, and presses the confirmation button (S.
6), the CTI server 7 transmits the expiration date of the credit card and its password to the settlement agency, and makes a credit inquiry (S.7).

When the CTI server 7 receives the notification that credit is given, the automatic generation means 7b automatically generates a call ID for making an international call (S.8).

The CTI server 7 stores the telephone number temporarily stored in the buffer memory 8, its call ID, the expiration date of the credit card, and its password as customer management data in the customer management database 9. At about the same time, the voice response means 7c notifies the owner of the call ID by voice response (S.9). At this time, the telephone number stored in the buffer memory 8 is deleted.

Subsequently, the CTI server 7 announces an inquiry as to whether or not to make an international call and announces selection of "Yes" and "No" (S.10).

For example, the number "1" of the push button 1b
If you select "Yes" by pressing, the CTI server 7
After announcing that the "country code", "area code", and "destination number" are input, and the owner inputs the destination country, area code, and area number to call, the calling means 7f A call is established (S.11).

When the call is terminated, the CTI server 7 notifies the settlement agency 12 of a request for settlement of the call fee based on the customer data (S.12).

Thus, the payment by the credit card for the call charge is performed, and thereafter, the call is disconnected.

If, for example, the user presses the number "2" of the push button 1b and selects "No", the CTI server 7 disconnects the call and the customer registration operation is completed.

S. In step 4, when the CTI server 7 acquires the caller ID notification, it accesses the customer management database 9 and determines whether or not the customer is a registered customer (S.13). Next, CTI server 7 determines whether or not the user is a credit card user (S.14).
If the CTI server 7 is a credit card user, the voice response means 7d announces "Credit card call service. Please enter your call ID." A caller ID is input (S.15).

The CTI server 7 stores the input call ID
Is a legitimate call ID or not (S.1).
6) If the legitimate call ID and the input call ID do not match, an announcement stating "Please re-enter." Is made (S.17). "," Area code ", and" Destination number ", and the owner enters the destination country, area code, and area number to which he / she wants to make a call.
f establishes a call (S.18, S.19).

When the call ends, the notification means 7g of the CTI server 7 notifies the settlement agent center 12 of a request for settlement of the call charge based on the customer data (S.1).
2). As a result, the payment by the credit card for the call fee is performed, and thereafter, the call is disconnected.

S. In 5, when a debit card is selected, the CTI server 7 announces “Please prepare a cash card” by voice response and “It is necessary to input cash card data such as a bank code of the cash card and a personal identification code”. An announcement to the effect is made.

When the owner presses the push button 1b of the information display type mobile phone 1 and inputs the cash card data, and presses the confirmation button (S.6 '), the CTI server 7
Makes a balance inquiry to the settlement agency (S. 7 ').

When CTI server 7 receives the balance confirmation notification, automatic generation means 7b automatically generates a call ID for making an international call (S.8 ').

The CTI server 7 stores the telephone number temporarily stored in the buffer memory 8, the call ID and the debit card data in the customer management database 9 as customer management data. At about the same time, the voice response means 7c notifies the owner of the call ID by voice response (S.9 '). At this time, the telephone number stored in the buffer memory 8 is deleted.

Subsequently, the CTI server 7 announces an inquiry as to whether or not to make an international call and announces selection of "Yes" and "No" (S.10 ').

For example, the number "1" of the push button 1b
If you select "Yes" by pressing, the CTI server 7
After announcing that "Country code", "Area code", and "Destination number" are entered, and the owner enters the destination country, area code, and destination number to call, C
The TI server 7 establishes a call (S.11 ').

When the call ends, the CTI server 7 deducts the charge corresponding to the call charge from the corresponding bank account based on the debit card data of the customer data (S.12 '). Then, the call is disconnected.

If, for example, the user presses the number "2" on the push button 1b and selects "No", the CTI server 7 disconnects the call and the customer registration operation is completed.

S. In step 4, when the CTI server 7 acquires the caller ID notification, it accesses the customer management database 9 and determines whether or not the customer is a registered customer (S.13). Next, the CTI server 7 determines whether or not the user is a debit card user (S.14). C
If the TI server 7 is a user of the debit card, the voice response means 7d makes an announcement stating that "it is a debit card call service. Please enter your call ID." Call I
D is input (S.15 ').

The CTI server 7 stores the input call ID
Is a legitimate call ID or not (S.1).
6 '), if the formal call ID and the input call ID do not match, an announcement stating "Please re-enter" is made (S. 17'), and if they match, " After an announcement that the country code, area code, and destination telephone number are to be entered, and the owner enters the destination country, area code, and destination number to which the call is to be made, the calling means 7
f establishes a call (S.18 ', S.19').

When the call ends, the CTI server 7 causes the notifying means 7g to deduct the call charge from the bank account based on the debit card of the customer data (S.12 '). As a result, payment by the cash card corresponding to the call fee is performed. Then, the call is disconnected.

[0050] The CTI server 7 executes In the service determination step (3), when a service request other than the international telephone communication request service is made, it is determined whether or not a call ID is to be obtained (S.20). Go to step 5.

If the call ID has already been acquired, the call ID is input (S.21), and it is determined whether or not the call IDs match (S.22). If not, the re-input is announced. (S.23), and if they match, it is determined whether the payment is by credit card or debit card (S.24). 25, the pay content service is executed, and at the time of payment by debit card, S.P.
25 ', the pay content service is executed, and after executing these pay content services, the pay content service fee is collected (S.12, S1).
2 ').

As described above, in the embodiment of the present invention, the settlement is performed each time after the call is finished. However, the customer's call charge is stored in the settlement request database 10,
For example, the settlement may be performed for each month.

[0053]

Since the present invention is configured as described above, it is possible to easily make a settlement contract for making an international call using an information display type mobile phone, and obtain a call ID by voice response. I decided to call
This has the effect that the confidentiality can be secured.

[Brief description of the drawings]

FIG. 1 is a conceptual diagram illustrating an international call rate settlement system according to the present invention.

FIG. 2 is a conceptual diagram showing a configuration of a CTI server according to the present invention.

FIG. 3 is a diagram showing an example of customer management data.

FIG. 4 is a flowchart of the international call rate settlement system according to the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Information display type mobile telephone 2 Web mode center 3 Mobile telephone network 7 CTI server 9 Customer management database 12 Settlement agency center (settlement agency)

Claims (6)

[Claims] Claims: 1. An international call originating request service is determined based on an incoming call from an information display type mobile phone, and a call ID for making an international call using a credit card is obtained or a call ID is obtained. Means for inquiring and selecting whether or not to input a voice response by voice response, and a call ID
Is selected based on the expiration date of the credit card and the code when the acquisition is selected, and the call ID is automatically generated when the credit is given based on the credit inquiry. A CTI server provided with automatic generation means for transmitting the automatically generated call ID by voice response, a CTI server connected to the CTI server, and at least the telephone number of the information display type mobile phone and the credit A customer management database for registering customer data including an expiration date of the card, its code, and the call ID, and constructing customer management data, wherein the CTI server is selected to input the call ID; Sometimes, the customer management database is accessed to determine whether or not the customer is registered in the customer management database. Voice response means for inputting a talk ID, and determining whether or not a formal call ID has been input, and when the formal call ID has been input, inputting a telephone number of a called party to establish a call. An international call rate settlement system comprising: a call means; and a notifying means for notifying the settlement agency of a call charge settlement request based on the customer data after the call is completed. 2. The international call charge settlement system according to claim 1, wherein the notifying unit notifies the call charge by adding the call charges for a predetermined period. 3. A call I for judging whether or not the service is an international call request service based on an incoming call from an information display type mobile phone and making an international call using a debit card.
A means for inquiring and selecting by voice response whether to acquire D or to enter a call ID, and a balance to a settlement agency based on debit card data when acquisition of the call ID is selected. A CT provided with automatic generation means for automatically generating the call ID when an inquiry is made and credit is given based on the balance inquiry, and voice response means for transmitting the automatically generated call ID by voice response;
An I server; a customer management database connected to the CTI server and configured to register customer data comprising at least the telephone number of the information display type mobile phone, the debit card data, and the call ID, to construct customer management data; The CTI server accesses the customer management database when input of the call ID is selected, determines whether the customer is a customer registered in the customer management database, and responds by voice response to the call ID. Voice response means for inputting a valid call ID, and call means for determining whether or not a valid call ID has been input, and for inputting a callee number when the proper call ID has been input, to establish a call, After the call is completed, the debit card data including the call fee is transmitted to the bank account corresponding to the debit card based on the customer data to withdraw the deposit. Notification means for notifying the user of the international call rate. 4. The international call charge settlement system according to claim 3, wherein said notifying means notifies the call charges by adding the call charges for a predetermined period. 5. The international call charge settlement according to claim 1, wherein said CTI server comprises card settlement selection means for selecting settlement by credit card or debit card, and when settlement by said credit card is selected. The international call rate settlement according to claim 1 or 3, wherein the settlement is performed based on the system, and when the debit card is selected, the debit is performed based on the international call rate settlement system according to claim 2. system. 6. A service judging means for judging whether the CTI server is the international call request service or a pay content service other than the international call request service, wherein the CTI server requests the pay content service. 4. The method according to claim 1, wherein said pay content service is executed when said pay content service is executed, and said notifying means setstle said pay content service fee.
International call rate payment system described in.