JP2001236437A - Mediation information system for service industry using communication network such as internet - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a mediation information system, which enables optional selection and combination of insurance services for service contents that service providers provide and make transactions for them directly between a user and the providers. SOLUTION: The user specifies service providers for respective services provided at a web site. The user can select arbitrary services for the specified service providers or service contents. The service contents of the services that the user specifies are sent via e-mail to a system and are managed. The service providers obtain customer information regarding the requests for service provision from the system. The service providers provides services according to the obtained customer information and request charges from the system at the start of the services, and the system puts the requested charges together and charges the user for the composite service as a whole.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a service mediation information system using a communication network such as the Internet.
The present invention relates to a mediation information system capable of directly dealing with general users.

[0002]

2. Description of the Related Art Conventionally, non-life insurance belonging to services such as transportation is entrusted to a trader, and it is rare for a user to arbitrarily select one. There is a problem that some companies do not have services. Originally, the user should decide the carrier arbitrarily based on the contents of services such as non-life insurance,
The user voluntarily chooses whether to use a trader or non-life insurance,
It is desirable to request services at an appropriate price with peace of mind.

[0003]

SUMMARY OF THE INVENTION Accordingly, the present invention provides an insurance service contracted in various service industries or an insurance service that can be attached to the service, such as the Internet, so that a user can select an insurance service such as non-life insurance. The service provided by the member company can be selected by the user through the communication network of, for example, the carrier, the service provider can also be selected according to the setting contents such as delivery time zone, service price, service restrictions, etc., The purpose is to provide users and affiliated service providers with a system that charges and settles the entire service.

[0004]

In order to solve the above-mentioned problems, as described in claim 2, search data of a service contracted in advance, ie, service area, carrier information, delivery time zone, service price, The information field that describes the search items such as service restrictions and the content items of non-life insurance against loss caused by the service is stored in the member company database of the brokerage information system A, and the user who requests the service can access the information from the homepage on the Internet. , And the data described by the user is converted into an ID in the database of the intermediary information system A and stored, so that the user information can be detected with the ID and the password after the second time.

[0005] As described in claim 3, for a company that does not have a non-life insurance system, the operator of the intermediary information system collects the service fee of the member service company by adding the service fee that corresponds to the insurance fee, and collects it. Give equal opportunity to non-life users.
In addition, the system operator will encourage non-life insurance companies to introduce the non-life insurance system by introducing them to insurance companies based on the performance of the service.

[0006]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS As shown in FIG. 1, in this mediation information system, a user, a member service provider, and an insurance service provider are connected via the Internet. Information such as service requests from users and service contents of affiliated service providers and insurance service providers are collected at a center of the mediation information system. This information can be viewed on the website managed and operated by the system, and users can obtain information on affiliated service providers and insurance service providers,
Affiliated service providers / insurance service providers can refer to the information of users who have requested services.

The mediation information system apparatus according to the present invention will be described below in detail with reference to an embodiment shown in FIG. 2. In FIG. 2, the mediation information system uses a database provided in a computer which can be connected to the Internet to set service of a member company, And information on service requests from users. The information in the database is accessed from the Internet, and the member companies and the insurance companies can register setting contents such as service charges and restrictions in the usage information, and confirm requests from users from the service request information.
Users can use mobile devices such as mobile phones and home computers,
By accessing the intermediary information system web page, you can browse usage information,
You can check the service contents of the insurance company. Also, user information for using the service is stored in personal / corporate information. The fee for the service actually performed is stored in the billing information and the settlement is performed.

[0008]

As described above, according to the service mediation information system according to the present invention, a common information column in which common information of a user who desires a service is described, and a plurality of pieces of selection information to be selected and provided for the product. Is provided in the memory of the computer, and a common information column of the requester information entry column is simultaneously posted on the requester homepage on the Internet for each selection information, To prospective buyers who can access the information by selection,
Because it has a configuration to provide a common information field for each selection information,
If the price of a product to be sold through the Internet is different between a general purchaser and a special purchaser, for example, a general purchase with the product price as selection information along with common information such as the format of the product to be sold Price for buyers in the general online marketplace, and at the same time, special prices in the special buyer online marketplace to expand trading opportunities by information,
There is an effect that sales can be surely promoted.

[Brief description of the drawings]

FIG. 1 is a schematic explanatory diagram of the principle of a mediation information system of a product of the present invention.

FIG. 2 is a schematic system configuration of an intermediary information system of the present invention.

FIG. 3 is an information access procedure of the mediation information system of the present invention (member service provider side).

FIG. 4 is an information access procedure (user side) of the mediation information system of the present invention.

FIG. 5 is a web page configuration example of the mediation information system of the present invention.

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Claims (4)

[Claims] This intermediary information system provides an optional service that accompanies or can accompany an insurance service, and includes services that can be received by a user, such as service area, trader information, service price, and service restrictions. Information describing the contents of the property insurance and the content items of non-life insurance against loss caused by the service
We receive in A of. The user can use the user registration ID to check the service content on the web page for the user of the system A, and the customer information received by the system A is a member service that is uniquely determined when the user applies for the service. An intermediary information system that provides a file to a trader using e-mail or FTP, and at the same time, is posted on a website for the trader and can browse the ID and password of the designated trader. 2. The intermediary information system according to claim 1, wherein a plurality of service providers are introduced to the user side without separating the same kind of service business according to the size and capacity of the company and the package to be delivered is provided. It is possible to select freely based on the insurance service to be paid and the performance of the service provider with a terminal such as a personal computer or mobile phone, and unlike the conventional method, the method of charging the user is clearly shown, and the payment is made The system can collectively pay the fees paid by customers to the member service providers that provide any services and the insurance service business that provides non-life insurance. 3. In the intermediary information system according to claim 1 or 2, if the service content of the trader does not have a non-life insurance system, the system takes over the insurance premium according to the delivery result of the trader, By collecting a fee instead of insurance premiums from those companies, users who want non-life insurance even for non-life insurance service providers,
Providing this and providing the delivery results to insurance service providers, and encouraging service providers to join the insurance system. 4. The intermediary information system according to claim 1 or 2, wherein the user setstles accounts with a charging terminal such as a credit and debit card, so that payment of non-life insurance, payment of service charges, and the like are made in a plurality of income and expenditures. In addition, by using these billing terminals, member service providers and insurance service providers can obtain a certain level of trust in customer information introduced through the system.