JP2001209677A - New business system by network utilization - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a system capable of achieving a purpose for the request of an ordering person by utilizing a network and retrieving and presenting an optimum solving means candidate. SOLUTION: In this business system, (1) the request is transmitted from a terminal means to a system side through a joined network. (2) the request is received, a condition confirmed by the system side is transmitted to a user and the condition is simultaneously presented to plural subordinate processing organs belonging to the system side. (3) A system manager who receives the reply of processing conditions from the processing organs presents the processing condition obtained by selecting an object judged as being matched with the condition of the user to the user. (4) Corresponding to the selection and order of the user, the execution of a desired processing is instructed and the execution is performed.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention utilizes an electronic information processing organization, various wired / wireless networks, various databases and the like to search and collect objects or object information according to a user's request. And a new business system using a network to propose and execute an optimal service in the shortest time.

[0002]

2. Description of the Related Art In recent years, with the phenomenal development of computer technology and the continuous development of various information transmission means represented by the Internet, many new business forms have been proposed and put into practical use.

[0003] Within the same company or affiliate, between the head office and factories / sales offices, between headquarters and branches, between the parent company and subsidiaries,
P between franchise chain headquarters and branch stores
Business forms such as OS management and product management, ordering, and sales management represented by the Kanban system have become widespread.

[0004] Furthermore, a mail-order sales network is used by linking with various ordering systems, electronic settlement systems, and credit cards, using a network between specified subscribers for a group or affiliated companies that are slightly wider than the same company or affiliate. Electronic sales and clearing systems are becoming more popular.

[0005] The various forms of business described above are extensive.
Finance, logistics, information, auction or reverse auction, human resource management, expert search system, and the like have been proposed.

[0006] As described above, many of the proposed business forms are intended for specific specialized users at present, and it is far from easy and timely use for each user. Therefore, in order to form a more abundant living environment, even individual users are increasingly motivated to receive the above-described new services.

In the background of such momentum, a great deal of information flows through mass media, the spread of personal computers, mobile tools and portable electronic devices, and the network represented by the Internet is covered worldwide. Various electronic devices and terminal devices have been developed, and an environment that anyone can easily use has been fostered.

[0008]

SUMMARY OF THE INVENTION An object of the present invention is to provide a network for sending a request from an orderer concerning logistics, finance, insurance, transportation, medical care, retail sales, search, office work, etc., based on the background described above. To provide a new business system utilizing a network that can utilize and disclose, search for and present the optimal solution candidate, and achieve the purpose by the solution selected by the orderer from the obtained candidates. It is in.

[0009]

The object of the present invention is to provide (1)
Each user U transmits various requests from the terminal means to the system via the subscribed network, and (2) receives the transmitted requests, repeats the content confirmation operation if necessary, and confirms the contents by the system. conditions and at the same time transmitted via the subscriber network to a user, a plurality of affiliated processing engine tO 1 belonging to the system _side, tO _2, tO _3, · ·
And (3) the system administrator Sy. Who received the transmission of the processing conditions from the processing institution that received the presentation. M presents the processing condition obtained by selecting and / or searching for an object determined to match or almost match the condition of the user to the user via the subscription network, and (4) In response to the selection and ordering made by the user who has confirmed the conditions through the subscribing network, the user is instructed to perform the desired processing to the processing institution that has made the presentation, and (5) received the instruction. The present invention solves the problem by a new business system utilizing a network, in which a desired processing is performed by the processing institution.

[0010] The user U is a so-called final customer, and under the contract user system in which a contract with the system is made in advance, and under a predetermined credit guarantee, the usage conditions are determined based on the application and estimation each time. Any of the free user systems that are set may be used.

The above-mentioned system Sy includes not only WWW (World-Wide Web) using the Internet, but also WAN (W-Wide) using a dedicated network, an intranet, and a public line.
ide Area Network), a mobile phone having functions such as i-mode, etc., as well as a combination thereof as appropriate. Further, a global positioning system (GPS) via a variety of satellites and a telecommunication system may be used.

The system administrator Sy. M not only controls the entire system but also negotiates, arbitrates, etc. regarding the determination of suitability between the user and the processing institution, the success or failure of the contract, the setting of conditions, etc. Of course, it can also be configured as an aggregate (organization) composed of a plurality of persons. The selection and / or search by the system administrator is to obtain necessary information via a database or search engine that is maintained.

[0013] Terminal devices to be accessed by individual users are selected so as to be suitable for each network.
For example, a PC (personal computer) terminal, a dedicated terminal with a display, various mobile devices, a facsimile, or the like can be used alone or in an appropriate combination.
Further, for example _, in order to ascertain the position of a moving object belonging to the processing organization TO1 _, TO2 _, TO3 _, ..., A GPS receiver can be mounted so that the current position can be ascertained.

The organization belonging to the processing institution can be achieved not only by one organization but also by a complex of a plurality of organizations. Further, there is a main organization, and a composite organization including any number of sub-organizations belonging to the main organization and capable of independently performing (moving) can be provided.

[0015] Collection of expenses related to such services
Regarding the settlement process, the contract user can perform it with electronic money etc. each time,
It is possible to settle payment from a membership fee deposited in advance. In addition, for free contract users who make use contracts on a case-by-case basis, depending on the selection between the parties, such as normal account transfer of financial institutions, settlement by credit card, settlement by cash on delivery, settlement by electronic money, etc. It does not matter which one of these.

A new business system utilizing a network according to the present invention is a system for transporting tangible objects between a plurality of points, moving information media, selling tickets for transportation and transportation, selling tickets for theater and music concerts, and reserving accommodation and facilities. , Real estate rental and sales, virtual department stores (various mail-order sales),
Credit investigation, document ordering / acquisition service, pick-up for infants and care recipients, ordering / supplement of materials / parts / tools, ordering / delivery of food / cooking materials, reservation / use of hire / taxi,
It can be advantageously used in various fields such as various service services such as washing, cleaning, maintenance, and security, and outsourcing services.

Further, according to the new business system utilizing the network according to the present invention, in the various fields as described above, various conditions required by the user, such as desired processing content, desired processing period (hour), processing cost, etc. Is presented to the system side through the network, and the system side receives this and selects from the database etc. that is owned by the affiliated processing institution belonging to the group or the processing institution that can obtain cooperation, or by using the search engine The searched content is proposed to the user, and the user's judgment is awaited. If there is a proposal condition that meets or is compromised with the user's request, the user designates the proposal condition, makes an electronic contract with the system via a network, and requests execution.

The system that receives the request instructs the processing institution that is most suitable for the selected or searched condition to execute the service that meets the user's desire. Therefore, the service (processing content) requested by the user is:
It is provided promptly and at a reasonable price, and both users and service providers can obtain appropriate profits. In addition, logistics and other processing will be properly distributed, and limited hardware will be used appropriately, and human, resource, and time effective use will be achieved. As a result, diffusion of air pollutants is prevented, and effective use of energy resources becomes possible.

[0019]

BRIEF DESCRIPTION OF THE DRAWINGS FIG.
New business system using network
The system will be described. FIG. 1 shows a network according to the present invention.
Use in new business systems by utilizing
Person U_1,U_2,U_3,..Networks such as various lines and Web
System Sy that includes the network,
Network and have the function to execute the required processing.
Ikki's processing organization TO_1,TO_2,TO _3,..Model consisting of
It is a system flow which shows the main operation of a system.

The mobile unit M belonging to the processing institution, for example, a mobile unit M such as a delivery vehicle, a motorcycle rider, a helicopter, a motor boat, etc. and the processing institution TO and / or the system administrator Sy. In addition to the usual wireless communication means between M and the like, it is possible to use a global positioning system (GPS) using artificial satellites as much as possible so that the system can always capture the information. desirable.

Here, a user U who is an end user
Will be described with reference to an example in which the desired processing content is presented to the system Sy, and the desired processing is executed by one of the affiliated processing institutions TO having a suitable condition.

One of the users Un receives a desired process belonging to the service of the system from the terminal device on its own side to the system Sy, for example, a distribution request for delivering a certain object from a departure point to a destination point, Is transmitted to the system Sy side. The term "terminal" used herein refers to a PC terminal, a dedicated terminal with a display, various mobile devices, a facsimile machine, and the like.
And all other means capable of displaying a desired intention on the network by a similar function or the like.

The request information indicated by the arrow regarding the desired process from the user U is, for example, as shown in FIG. 3, the user code, and the contents of the desired process from logistics, human resources, documents, vehicles, and so on. For example, if a distribution (transportation) process is selected, information on the object to be processed (contents, weight, number, packing style, presence / absence of handling, etc.), departure point, landing point, desired processing date and time, cost, other options, etc. Enter the required information in the format provided by the system and request it.

Next, the basic functions of the new business system utilizing the network according to the present invention will be described with reference to FIG.
This will be described with reference to the flowchart of FIG. It should be noted that in this flow, the part in which the user is involved is indicated by an alphabetic letter U with a circle to distinguish it from the processing on the system side.

A user Un in FIG. 1 presents request information as shown in FIG. 3, for example, to the system Sy (step S1). The system administrator Sy. M confirms the conditions received from the user U, and if necessary, performs a confirmation process between the system Sy and the user U to obtain complete information, and then the affiliated or contracted affiliation The request information screen from the user U is presented to the processing organization TO as it is or is compressed into only necessary information (step S2).

In this case, even if the basic underwriting conditions between the subordinate processing organizations TO substantially match, the geographical conditions, differences in equipment, operable personnel, the position of the currently operating mobile pair M, etc. , The individual conditions are different. Therefore, each processing organization TO determines whether or not it is possible to take measures in consideration of its own internal circumstances and the like. For example, the distance to the point of departure, the current position of the pickup / delivery vehicle, the adaptation of the equipment to the object, whether special equipment such as heavy objects, precision equipment, animals and plants are required, the time available for transportation equipment and personnel In consideration of etc.
Each processable plan is assigned to the system administrator Sy. M is presented (step S3).

The system administrator Sy. Receiving such a presentation from each processing organization TO. M aggregates the contents from each processing institution TO according to the conditions of the user U, and makes a proposal regarding the required time and cost as exemplified in FIG.
Wait for the judgment of the user U (step S4). During this judgment, if necessary, Q & A between user U and system Sy
And can negotiate.

The user U examines the proposal as described above, and decides on the contents when they completely agree with each other, and on the degree of approximation, whether to emphasize the required time or choose the one with lower cost, etc. Then, it is determined whether or not there is a condition that matches or more closely matches the user's desire (step S5). If there is a condition that satisfies, an electronic order is made with the content, a contract is established (step S6), and the content of the contract is executed (step S7). Then, a required settlement, for example, an electronic settlement is performed after the execution (step S8), and a series of processes is ended.

On the other hand, if it is determined in step S5 that a satisfactory plan has not been presented to the user U, the self-side modified conditions are presented again in consideration of the circumstances so far. It is determined whether a reexamination is requested (step S9). When reconsidering the conditions and requesting a reexamination, step S1 and subsequent steps are repeated. For example, if it is determined that the request of the user U and the proposed plan are so far apart from each other that there is no close approximation, it is treated as a contract failure (step S10).

The embodiment described above is directed to transporting a tangible object between a plurality of points. For example, VTR tapes, audio tapes, floppy disks, CDs, DVDs, documents, and slips as information media are used. Documents issued by government agencies such as resident certificates can also be used in the same manner.
The group corresponding to the processing institution TO may be any of postal, rail, air, motorcycle, and the like, in addition to an automobile transportation company.

Other service operations, for example, purchase of tickets for transportation and transportation, purchase of tickets for drama and music concerts, reservation of use of accommodation and facilities, rental and sale of real estate, virtual department stores (various mail-order sales), credit Survey, document ordering / acquisition service, pick-up for infants and care recipients, ordering / supplement of materials / parts / tools, ordering / delivery of food / cooking materials,
The new business system utilizing the network according to the present invention is advantageously used in fields such as reservation / use of hire / taxi / driver agency services, various service services such as laundry / cleaning / maintenance / security, and outsourcing of personnel dispatch / outsourcing services. it can. Naturally, depending on each case, a condition presentation, an organization and a function of the processing institution TO, etc. need to have a configuration suitable for each.

Therefore, other embodiments other than the above-mentioned physical distribution processing will be described by way of example. Example 1: Tickets, accommodation reservation case Requests from users: Transportation date / time, car (flight) name, departure / landing location, number of people,
Grade etc. 2. Theatre, date and time of use, seating position / class, number of people, options, etc. 3. Accommodation etc. Date and time of use, desired location, number of people, budget, schedule for the next day, etc. Processing agencies: transport agencies, ticket agents, tourist associations,
Travel agency, etc. Proposed plan: request plan, multiple alternatives.

Example 2: Real estate rental / sales case Request from user: Rental housing Use (housing / office / store, etc.), desired occupancy time, rent and other expenses, number of occupants, number of floors, sunshine, surrounding environment, nearest transportation, gas / water supply, etc. 2. Residential house In addition to the above, topography, site area, price range
Payment terms, etc. Processing institutions: real estate agents, various public corporations, construction companies, developers, etc. Proposed plan: request plan, multiple alternatives.

Example 3: Case of Virtual Department Store (Mail Order) Request from User: Catalog Presentation Request (Send, FAX,
Online) Processing institution: virtual department store, mail order dealer, producer / intermediary, etc. Proposed plan: Required products, peripheral related products, prices, settlement methods, etc.

Example 4: Document / Book Order / Acquisition / Delivery Service Request from User: Documents issued by government offices, permission documents, various abstracts / copies, certificates, etc. ). Processing agencies: government offices, lawyers, patent attorneys, judicial scriveners, administrative scriveners, social insurance and labor consultants, Koshinsho, etc. Proposed plan: required documents, processing period, fees, etc.

Example 5: Case of Transfer for Infants and Care Needers Request from User: Infants Date and time, place (between nursery school and home (workplace)), desired time, cost, etc. Care recipients
Location, gender, age, need of nursing care, desired time, cost, etc. Processing institutions: helpers, caregivers, nurses, volunteer groups, welfare organizations, etc. Proposed plan: available time, cost, number of people, vehicle name, etc.

Example 6: Case of ordering / replenishing materials, parts, tools, instruments, etc. Request from user: name, model number of materials, parts, tools, etc.
Application conditions / quantity, date and time of delivery, delivery location, etc. Processing institution: Handling company of materials, parts, tools, instruments, etc.
Rental shops, home centers, delivery companies, etc. Proposed plan: delivery date / time, cost, quantity, etc.

Example 7: Case of ordering / delivery of foods / cooking materials Requests from users: product name / material type, production place, quantity, etc., date and time of delivery, delivery place, etc. Processing organization: catering service company, JA, delivery company, etc. Proposed plan: delivery date / time, cost, quantity, etc.

Example 8: Case of reservation / use of hire / taxi / driver agency / special vehicle / other vehicle Request from user: desired date / time, departure / arrival location, number of people, etc.
Costs, large luggage availability, etc. Processing organization: hire, taxi, driving agency, car rental company, etc. Proposed plan: dispatchable date and time, approximate waiting time, cost, etc.

Example 9: Case of reservation / use of personnel dispatch / outsourcing, etc. Request from user: occupation type / processing work, number of people, date / time / period, maintenance skills, work place, work time, budget, etc. Processing agencies: temporary staffing companies, outsourcing companies, etc. Proposed plan: dispatchable (processable) date and time, number of people, processing capacity,
Cost etc.

Example 10: Case of sale of user property (auction) Request from user: Bidding and selling of book, antique, ceramics, precious metal, real estate, vehicle, ship, aircraft, various membership tickets, etc. Disposal institution: Markets to be sold, brokers, etc. Proposed plan: Bidding price, conditions, fees, etc.

As described above, the new business system utilizing the network according to the present invention is disclosed according to roughly ten types of service business, but the business mode is not limited to these. Absent. If there are a plurality of sorting targets and these are to be executed quickly and economically, there is still room for application.

In the above embodiment, the processing institution is selected without performing a special search. For example, when it is necessary to collect a wide range of information from a processing institution other than the affiliated processing institution, the type may be appropriately classified. By using the above search engine, data can be collected, and with the aid of these, a processing institution can be selected and data to be presented to the user can be constructed.

Naturally, it is necessary to make minor changes to the hardware and software constituting the system in a form corresponding to each case. However, such a minor change is within the range that can be dealt with with the current technical level, and will not be described in detail.

[0045]

As described above, according to the new business system utilizing the network according to the present invention,
By using the currently popular network,
It becomes possible for each user to select a contractor as a processing institution having conditions most suitable for the user and to request processing under conditions that meet or are closest to the conditions desired by the user.

Further, according to the present invention, since the capabilities possessed by each of the companies can be utilized to the maximum, the efficiency of each of the companies can be improved and precious natural resources can be saved. In addition, it is possible to construct an appropriate logistics mechanism, which can be expected to greatly improve profits, such as alleviation of traffic congestion and reduction of air pollutants.

[Brief description of the drawings]

FIG. 1 is a basic system flow diagram in a new business system using a network according to the present invention.

FIG. 2 is a flowchart showing a series of operation examples in a new business system using a network according to the present invention.

FIG. 3 is a configuration example of user request information in a new business system using a network according to the present invention.

FIG. 4 is a configuration example of proposal information from a system side in a new business system using a network according to the present invention.

[Explanation of symbols]

 U User Sy System Sy. M System administrator TO Processing organization GPS Global positioning system M Mobile

Claims (11)

[Claims] (1) Each user transmits various requests from a terminal means to a system side via a subscription network by an individual user, and (2) receives the transmitted requests and repeats a content confirmation operation if necessary. Transmitting the condition confirmed by the system side to the user via the subscribing network, and simultaneously confirming the condition corresponding to the request received from the user to a plurality of subordinate processing institutions belonging to the system side. (3) The system administrator having received the transmission of the processing conditions from the processing institution that has received the presentation selects and / or selects an object that is determined to match or almost match the conditions of the user. The processing condition obtained by the search is presented to the user via the subscribing network, and (4) the processing is performed via the subscribing network of the user who has confirmed the condition. Instruct the processing institution that has made the presentation in accordance with the selection and order to perform the desired processing,
(5) A new business system using a network, wherein a desired process is performed by the processing organization receiving the instruction. 2. The processing target requested by the user is:
The new business system using a network according to claim 1, wherein the business system is a tangible entity. 3. The processing target requested by the user is:
2. The new business system using a network according to claim 1, wherein the business system is intangible such as information and credit. 4. The processing target requested by the user is:
2. A new business system utilizing a network according to claim 1, wherein the system is arranged to obtain tickets. 5. The processing target requested by the user is:
2. A new business system using a network according to claim 1, wherein the real estate rental brokerage or sale processing is performed. 6. The processing target requested by the user,
2. The new business system using a network according to claim 1, wherein the system is arranged for temporary personnel, outsourcing, nursing care, nursing, and other human resources. 7. The processing target requested by the user is:
2. The new business system using a network according to claim 1, wherein the system is arranged for documents or books. 8. The processing target requested by the user,
2. The new business system using a network according to claim 1, wherein the pick-up arrangement is for an infant or a care recipient. 9. The processing target requested by the user is:
2. The new business system using a network according to claim 1, wherein the material, parts, tools, and instruments are arranged. 10. The new business system using a network according to claim 1, wherein the processing target requested by the user is an arrangement of food and / or cooking materials. 11. The new business system utilizing a network according to claim 1, wherein the processing target requested by the user is arrangement of a hire taxi or other vehicles.