JP2001204615A - Home delivery system and interphone and receipt checker used therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a home delivery system and an interphone and a receipt checker used therefor which allow a home deliverer to easily check the will of a recipient of refusing a parcel regardless of his absence from or presence at home. SOLUTION: A memory 25 is connected to a controller 13. Various programs such as a program for refusal during the absence from or presence at home and an opening-closing mechanism operation program are stored while information such as present situation of a recipient is stored. Ten numeric keys of an interphone or the like are connected to the controller 13 and room numbers, pass words (ID, No.) and the like are inputted into the controller 13 from the ten numeric keys 19. The interphone is provided with a refusal display part to display the refusal of the receipt of a parcel and the lighting and extinguishing are controlled by the controller 13 based on the information inputted by the recipient from a room device.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a home delivery system provided with a rejection display unit for rejecting the delivery of a package delivered by a home delivery person, an interphone used therefor, and a reception confirmation device.

[0002]

2. Description of the Related Art Conventionally, as a home delivery system installed in an apartment house or the like, for example, the following systems are available. That is, the storage box constituting the home delivery system is provided at the entrance of an apartment house or the like, and luggage delivered by a home delivery person is stored in the storage box. The storage box is provided with a telephone device, and when the luggage is stored in the storage box, the telephone device automatically transmits the receiver's room number input by the courier to the control device. . The control device is connected to a telephone at each dwelling unit's dwelling unit via a telephone line, and the control device calls the telephone to urge the recipient at home to receive the package. On the other hand, if the receiver is not present, the control device calls the telephone for a predetermined time, and then records a message to the effect that the package is to be received on the recording device of the telephone, and instructs the recipient who has returned home to receive the package. To encourage you.

[0003]

However, according to the above home delivery system, packages that have been absent for a long period of time due to, for example, a trip or a business trip, moved to a dwelling unit, had the wrong home delivery destination, or did not remember the requested home delivery. If the recipient wishes to refuse to receive the luggage, such as being sent home, the recipient must receive and return the package once delivered, whether at home or absent, and the recipient intends to refuse to accept the package. There was a problem that the courier could not confirm.

[0004] The present invention has been made by paying attention to such problems existing in the prior art. It is an object of the present invention to provide a home delivery system that enables a home delivery person to easily confirm the intention of a receiver to refuse to receive a package regardless of whether the user is at home or away, and an intercom and a reception confirmation device used for the delivery system. .

[0005]

In order to achieve the above object, the invention of a home delivery system according to the first aspect of the present invention provides a storage box for storing a package delivered by a home delivery person to a receiver's home, A person contacts the recipient and an intercom for confirming the willingness to accept or reject the package; and if the intercom cannot confirm the intention of the recipient, A communication means for telling the courier whether to accept or reject the package; a rejection display unit provided on the intercom for notifying the courier that the recipient refuses to receive the package; It is provided with.

According to a second aspect of the present invention, there is provided a home delivery system.
In the invention according to claim 1, when it is determined that the intention of the receiver cannot be confirmed by the interphone, the interphone is automatically connected to the communication means, and the home delivery person and the receiving person are received via the interphone and the communication means. It is provided with a control device for making a call between people.

According to a third aspect of the present invention, there is provided a home delivery system.
In the invention described in claim 2, the storage box includes a plurality of compartments having different sizes, and has an opening / closing mechanism for locking or unlocking a door of each compartment, and the communication means allows a recipient to be used. Indicating the intention to receive the luggage, when the courier accommodates the luggage in a compartment of a predetermined size, the control device operates the opening and closing mechanism to lock the door, and the opening and closing mechanism is operated. Storage means for storing the divided compartment and the password input by the recipient in association with each other, and when the recipient takes out the luggage stored in the compartment, based on the password entered by the recipient. The control device operates the opening / closing mechanism of the compartment stored in the storage means to unlock the door.

[0008] The invention of an intercom according to claim 4 is as follows.
When the courier delivers the package to the recipient's home, the courier communicates with the recipient and has a rejection display unit that informs the courier that the recipient refuses to receive the package. It is.

[0009] The invention of the receipt confirmation device according to claim 5 is as follows.
When the courier delivers the package to the recipient's home and the recipient indicates that he / she wants to receive the package, the courier places the package to be delivered in the storage box and prints a receipt confirming receipt of the package. Or a seal stamped on the receipt.

[0010]

Embodiments of the present invention will be described below in detail with reference to the drawings. As shown in FIG. 2, a storage box 11 constituting a home delivery system is installed at an entrance of an apartment house or the like, and a plurality of compartments 12 of different sizes, large, medium, and small, and a control device 1 described below.
3 is provided. The parcel delivered by the courier is accommodated in one of the compartments 12 according to its size. Openable door 1 on the front of each compartment 12
4 are provided, and the BOX. NO. , And an opening / closing mechanism (not shown) are provided.

The number tag 15 is stored in the compartment 1 by the control device 13.
Lighting or extinguishing is controlled in accordance with the presence or absence of the luggage in 2. The opening / closing mechanism locks the normally unlocked door 14 when a load is stored in response to a control signal from the control device 13. At the lower right of the front right end of the storage box 11, a printer 16 constituting a reception confirmation device described later is provided. When the receiver receives the package, the printer 1
6, the receipt printed out from the receipt issuance opening 17 is displayed.

As shown in FIGS. 2 and 3, an intercom 18 is provided at the center of the housing box 11 at the right end on the front surface thereof. This intercom 18 has
Indoor units provided at each of the receiver's homes (not shown) are connected. A numeric keypad 19a is provided on one side of the lower part of the front surface of the intercom 18 so that a courier can input a room number or the like of a receiver's house. A communication unit 20 including a speaker, a microphone, and the like is provided at a position adjacent to the numeric keypad 19a, so that the courier can contact the recipient. Numeric keypad 19a
In addition, a liquid crystal panel 21 as a display unit is provided at an upper position of the communication unit 20, and displays information input by the ten keys 19a, an operation state of the intercom 18, and the like.

At an upper position of the liquid crystal panel 21, an absence display section 22 indicating that the recipient is away, a home display section 23 indicating that the recipient is at home, and a rejection display section 24 indicating that the reception of the package is refused. They are provided in parallel. The absence display unit 22, the home display unit 23, and the refusal display unit 24 control the control unit 1 based on information previously input by the recipient from the indoor unit.
Lighting and extinguishing is controlled by 3 so that the delivery person is notified of the current status of the recipient.

Next, the electrical configuration of the home delivery system is shown in FIG.
This will be described with reference to the electric block circuit diagram of FIG. Control device 13
Is equipped with a CPU (Central Processing Unit).
A memory 25 is connected as a storage unit including an OM, a RAM, and an EEPROM. The memory 25 stores various programs such as an absence, home and refusal program, and an opening / closing mechanism operation program, and also stores information such as the current status of the recipient. Control device 13
Is connected to a numeric keypad 19a of the intercom 18 and a numeric keypad 19 such as a numeric keypad of an indoor unit.
From 9, a room number, a password (ID. NO.), And the like are input to the control device 13 as signals. And the control device 13
Performs arithmetic processing based on signals input from the numeric keypad 19 and information read from the memory 25 according to various corresponding programs.

The control device 13 is connected to an actuator 26 and a printer 16 which constitute the opening / closing mechanism. The control device 13 is provided with a telephone exchange function as performed by a normal telephone, and a mobile phone 28 as a communication means is connected via a telephone line. The control device 13 that determines that the indoor unit connected to the intercom 18 cannot confirm the intention of the recipient, such as when the recipient is away, calls the mobile phone 28. When the recipient receives the package, he / she sends an I
D. NO. Enter ID. NO. Is input, the controller 13 operates the actuator 26 to lock the door 14 when the courier accommodates the luggage in the compartment 12 and closes the door 14. At this time, the control device 13 operates the BOX. NO. And I
D. NO. Are stored in the memory 25 in association with each other, and the printer 16 is operated to print the receipt.

Next, the operation of the home delivery system will be described below. Now, the operation of the home delivery system when the recipient is away will be described. First, when the recipient is out of the office, he / she inputs the absence using the numeric keypad 19 of the indoor unit, and the control device 13 stores the current status of the recipient in the memory 25 in the memory 25. In this state, when the courier delivering the luggage inputs the room number to the numeric keypad 19a of the intercom 18, the controller 13 turns on the absence display unit 22 according to the absence program, calls the mobile phone 28, and calls the interphone 18. Mobile phone 2
8 automatically connected.

When the courier talks with the receiver via the interphone 18 and the mobile phone 28 to confirm the intention to receive the package, the receiver first sends the control device 1 from the mobile phone 28 to the receiver.
3 to ID. NO. Is input, the control device 13 recognizes that the recipient has an intention to receive the package. In this state, the courier selects the compartment 12 corresponding to the size of the luggage, opens the door 14 of the compartment 12 to store the luggage therein, and then closes the door 14. Then
The control device 13 that recognizes that the door 14 has been closed operates the actuator 26 to lock the door 14.

At the same time, the control device 13 turns on the number tag 15 of the compartment 12 in which the luggage is stored,
The BOX. NO. And ID. NO. Are stored in the memory 25 in association with each other. Thereafter, the control device 1
3 operates the printer 16 to print and display the receipt,
When the courier receives the receipt, the delivery of the package to the recipient's home is completed. Thereafter, the courier who delivers the luggage determines that the compartment 12 with the number tag 15 turned off is empty, and selects a compartment corresponding to the size of the luggage from the empty compartment 12. Select 12. In addition, when the recipient confirms the intention to refuse to receive the package, the courier takes the package home, and when the call is terminated, the absence display unit 22 is turned off and the arithmetic processing of the control device 13 is stopped. .

When the recipient who comes home takes out the luggage stored in the compartment 12, the recipient first enters the ID. NO. Enter Then, the control device 13 transmits the ID. NO. And the BOX. NO. Is read from the memory 25, the actuator 26 is operated, and the BOX. NO. The door 14 of the compartment 12 corresponding to the above is unlocked. At the same time, the control device 13 transmits the BOX. NO. Is displayed on the liquid crystal panel 21 of the intercom 18, and the compartment 1 in which the user's luggage is stored is displayed.
2 is shown to the recipient, and the information that the current status of the recipient is away is stored in the memory 25.

Next, the operation when the receiver is at home will be described. First, when the courier inputs the room number to the ten keys 19a of the intercom 18, the control device 13 turns on the at-home display unit 23 according to the at-home program and calls the indoor unit. When confirming the intention to receive the parcel, the courier hands the parcel to the recipient or uses the ID. NO. Is input, the luggage is stored in the compartment 12 as in the absence. Also, when the receipt of the package is refused, the same operation as in the absence is performed.

Finally, the operation when the recipient refuses to receive the package will be described. First, regardless of whether the recipient is away or at home, the recipient inputs a rejection using the numeric keypad 19 of the indoor unit, and the control device 13 stores in the memory 25 that the current status of the recipient is rejection. In this state, when the courier inputs the room number to the numeric keypad 19a of the intercom 18, the control device 13 turns on the rejection display section 24 in accordance with the rejection program, so that the courier confirms rejection of the reception. Then, the courier returns the luggage and the rejection display unit 24 is turned off after a predetermined time, and the arithmetic processing of the control device 13 is stopped. Therefore, the courier can easily confirm the intention of the recipient to refuse to receive the package without the need for re-delivery, re-contact, or the like.

The effects exhibited by the above embodiment will be described below. The connection between the intercom 18 and the recipient's mobile phone 28 allows the courier to directly confirm receipt or rejection of the package to the recipient. In addition, since the receipt can be confirmed in real time, the recipient can confirm the package without returning home. further,
By providing a refusal display 24 that allows the recipient to confirm the refusal of the package regardless of whether he is at home or away from home, the courier will have to re-delivery, re-contact, etc. And can be easily confirmed.

When the recipient is away, the intercom 18 is automatically connected to the mobile phone 28 by the control device 13, so that the recipient who is away can be easily and quickly contacted.

Since the opening / closing mechanism of the door 14 of the compartment 12 is operated by inputting a password set for each recipient, it is possible to prevent theft and breakage of the luggage and erroneously. Receiving another person's luggage can be prevented.

ID from mobile phone. NO. , The receipt confirmation device can be remotely operated, so that the receipt can be issued without the recipient returning home. Since the receipt can be issued by the receipt confirming device even when the recipient is away, the home delivery service can be performed smoothly without the need for the home delivery person to return to the recipient home.

The present embodiment can be embodied with the following modifications. The intercom 18 and the mobile phone 2 by the control device 13
Even if the telephone number 8 is not connected, for example, the telephone number of the receiver's mobile phone or work is displayed on the liquid crystal panel 21 of the intercom 18, and the displayed telephone number can be called from the courier's mobile phone or the like. Or may be configured. Even in such a configuration, the courier can directly contact the recipient.

A camera for photographing the image of the size, shape, etc. of the luggage is attached to the intercom 18, and a monitor for projecting the image of the luggage photographed by the camera is provided in a communication means such as the cellular phone 28. It may be configured to determine whether to accept or reject the luggage by looking at the video projected on the monitor. With this configuration, the receiver can easily determine whether to accept or reject the package.

The absence display unit 22 and the home display unit 23 may be omitted. With this configuration, the configuration of the intercom 18 can be simplified. The door 14 of each compartment 12 is normally locked, and the recipient receives the ID. NO. , The door 14 of the empty compartment 12 may be unlocked. With this configuration, it is possible to prevent mischief, contamination, and the like with respect to the empty compartment 12.

The home delivery system is not limited to being installed in an apartment house, but may be installed in, for example, an individual home. In the case of installation in a private house, only one compartment 12 for storing luggage may be provided. Even in such a configuration, the courier can easily confirm the intention to refuse to receive the package.

The communication means is not limited to the mobile phone 28, but may be a work phone, a home phone, a pager, or the like. Further, when the calling means is a pager, the number of the mobile phone 28 of the courier may be transmitted from the control device 13 to the pager. Even with this configuration, it is possible to directly confirm the intention of the recipient to receive the package.

In the embodiment, the ID. NO. Is input, the control device 13 recognizes that the user intends to receive the package. NO. Instead, the room number or the voice recognition may be used. Even with such a configuration, the control device 13 can recognize the intention of the recipient, and can also prevent the operation from being disabled due to forgetting the password or the like.

The receipt confirmation device is not limited to the one in the embodiment. For example, the receipt confirmation device may be configured to insert a receipt and bring a seal to the receipt. Even with this configuration, if the receiver is away, the courier can receive the receipt.

The input means and display means of the intercom 18 are not limited to the numeric keypad 19a and the liquid crystal panel 21, but may be, for example, a touch panel. At this time, the absence display unit 22, the home display unit 23, and the refusal display unit 24 may be configured to be displayed on the touch panel without being separately provided. In such a configuration, since various operations can be performed without using a plurality of switches or keys, the operation of the intercom 18 can be facilitated.

Further, a technical idea which can be grasped from the above embodiment will be described below. The interphone according to claim 1, wherein the intercom is provided with display means for displaying an operation status thereof, and the display means is used as a rejection display unit by indicating that the recipient intends to refuse to receive the luggage. Item 3. A home delivery system according to any one of Items 3. With this configuration, the operation of the intercom can be facilitated.

A camera for photographing the image of the luggage is attached to the intercom, and a monitor for projecting the image of the luggage photographed by the camera is provided in the communication means, and the recipient looks at the image projected on the monitor, and The home delivery system according to any one of claims 1 to 3, wherein the home delivery system is configured to determine receipt or rejection of the delivery request. With this configuration,
The recipient can easily determine whether to accept or reject the package.

[0036]

As described above in detail, according to the present invention, the following effects can be obtained. According to the home delivery system according to the first aspect of the present invention, the home delivery person can easily confirm the intention of the recipient to refuse to receive the package regardless of whether he is at home or not.

According to the home delivery system of the second aspect, in addition to the effects of the first aspect, it is possible to easily and quickly contact the recipient who is away. According to the home delivery system of the invention described in claim 3, in addition to the effect of the invention described in claim 2, it is possible to prevent theft, breakage, etc. of the luggage and to receive the luggage of another person by mistake. Can be prevented.

According to the intercom of the present invention, the delivery person can easily confirm the intention of the recipient to refuse to receive the package. According to the acknowledgment device of the invention described in claim 5, the home delivery business can be performed smoothly.

[Brief description of the drawings]

FIG. 1 is an electric block circuit diagram showing an electric configuration of a home delivery system.

FIG. 2 is a front view showing a storage box.

FIG. 3 is a front view showing an intercom.

[Explanation of symbols]

11 ... accommodation box, 12 ... compartment, 13 ... control device,
14 door, 18 intercom, 24 rejection display part, 2
5: Memory as storage means, 26: Actuator constituting an opening / closing mechanism, 28: Mobile phone as communication means.

Claims (5)

[Claims] Claims: 1. A delivery box for a package delivered by a courier to a recipient's home, and a courier contacting the recipient to confirm his intention to accept or reject the package. An intercom, and, when the interphone cannot confirm the intention of the recipient, a communication means for the recipient to inform the courier of the intention to accept or reject the package; and A home delivery system provided on the intercom, the home delivery system including a rejection display unit for notifying a home delivery person that the recipient refuses to receive the package. 2. When it is determined that the intention of the recipient cannot be confirmed by the interphone, the interphone is automatically connected to the communication means, and the home delivery person and the recipient can be connected via the interphone and the communication means. The home delivery system according to claim 1, further comprising a control device for making a call. 3. The storage box has a plurality of compartments of different sizes, and has an opening / closing mechanism for locking or unlocking a door of each compartment, and the receiver receives the package by the communication means. When the courier accommodates luggage in a compartment of a predetermined size, the controller operates the opening and closing mechanism to lock the door, and the compartment where the opening and closing mechanism is operated. Storage means for storing the personal identification number inputted by the recipient in association with the personal identification number, and when the recipient takes out the baggage stored in the compartment, based on the personal identification number inputted by the recipient, The home delivery system according to claim 2, wherein the door is unlocked by operating a compartment opening / closing mechanism stored in the storage means. 4. A rejection display for contacting the recipient when the courier delivers the package to the recipient's home, and for notifying the courier that the recipient refuses to receive the package. Intercom with section. 5. When the courier delivers the package to the recipient's home of the package and the recipient indicates the intention to receive the package, the courier stores the package to be delivered in the storage box and then receives the package. A receipt confirmation device that prints a receipt for confirmation, or stamps and displays a seal on the receipt.