JP2000215242A5 - Work process management device and work process management method - Google Patents

Description

[0001]
[Technical field to which the invention belongs]
The present invention manages activities and work process information in a decentralized manner in a network information system in which computer systems such as a plurality of server devices and a plurality of client devices are connected by a network, and the activities are managed in a decentralized manner. It also relates to a work process management device and a work process management method that perform workflow management using work process information.

0013
[Problems to be Solved by the Invention]
The present invention has been made in view of the above circumstances, and can be used in a dynamic environment in which a large number of activities appear and disappear by managing work process information in a unified manner in the entire system. Furthermore, by fully utilizing the variety of work process information brought about by such an environment, it is necessary to provide a work process management device and a work process management method that can widely respond to exceptional situations at runtime. It is the purpose.

The activity information storage means is related by the activity information representing the activity content and the control information of the activity corresponding to the specific activity, and the activity aggregation information that organizes the activity information and the activity aggregation information itself according to the inclusion relationship of the activity content. It is to be managed. Further, the relationship is performed by the logical position information of the locator possessed by the activity information and the link locator possessed by the activity aggregation information, and can be managed in a decentralized manner via the network.

The activity information storage means uses the unit activity information representing the steps of the work process and the activity procedure definition information representing the work process definition by the activity aggregation information that organizes both information and the activity aggregation information itself according to the inclusion relationship of the activity contents. Associate and manage. In addition, since the relationship is made by logical location information such as the locator of the activity information, the link locator of the activity aggregation information, and the activity procedure locator of the activity procedure definition information, it can be managed in a decentralized manner via the network. it can.

Claims (13)

  In a work process management device configured on a network information system in which a plurality of server devices and client devices are connected by a network, activity information storage means, activity execution reception means, activity execution control means, and activity execution means are provided. The activity information storage means manages activity information including activity contents and activity control information in association with activity aggregation information organized according to the inclusion relation of the activity contents, and the activity execution accepting means includes: Receiving an activity execution request from the client device, generating an activity execution command corresponding to the execution request, and inputting the activity execution command to the activity execution control unit. The activity execution control unit receives the activity execution command, and The activity information selected by selecting the activity information according to the inclusion relation of the activity aggregation information The activity execution command is included in the motion execution command and passed to the activity execution means, and the activity execution means receives the activity execution command and is the execution target included in the activity execution command. The activity information is controlled in accordance with the activity control information included in the activity information, and a new activity execution command associated with the activity progress is generated and the activity execution command is input to the activity execution control means. A work process management device characterized by that.   In a work process management apparatus constructed on a network information system in which a plurality of server devices and a plurality of client devices are connected by a network, activity information storage means, activity execution reception means, activity execution control means, and activity execution means Each of the activity information storage means stores activity information and activity aggregation information, and the activity information includes one or more locators for the client device or the server device on the network, and the locator Includes an activity content descriptor representing the content of the activity provided by the client device or the server device, and activity control information related to control of the activity, and the activity aggregation information includes the activity information and the activity aggregation information. One or more link locators to the activity information indicated by each of the link locators or the An activity content descriptor that represents the content of the activity that includes all the content of the activity represented by the activity content descriptor that each of the activity aggregation information includes, and the activity execution reception means communicates with the client device. An activity content descriptor representing the content of the activity requested to be executed is received, and an activity execution command including the activity content descriptor and an activity execution command issuing source locator for instructing the client device is generated to the activity execution control means. The activity execution control means receives the activity execution command, and stores activity information having an activity content descriptor that matches the activity content descriptor included in the activity execution command in the activity information storage means. Select by tracing the link locator included in the stored activity aggregation information, and select the selected activity information as execution activity information for the activity execution command. The activity execution means accepts the activity execution command, and according to the activity control information included in the activity information included in the activity execution command as execution activity information, The activity execution command included in the activity execution command is used to control the progress of the activity with the client device designated by the locator, and a new activity execution command is generated along with the progress of the activity, and the activity execution command is designated as the activity A work process management apparatus characterized by being input to an execution control means.   In a work process management device configured on a network information system in which a plurality of server devices and client devices are connected via a network, activity information storage means, activity execution reception means, activity execution control means, activity execution means, The activity information storage means comprises one or more activity procedure execution control means, and the activity information storage means organizes unit activity information representing a work process step and activity procedure definition information representing a work process definition in accordance with an activity content inclusion relationship. The activity execution accepting unit receives an activity execution request from the client device, generates an activity execution command corresponding to the execution request, and inputs the activity execution command to the activity execution control unit The activity execution control means receives the activity execution command and organizes the activity The unit activity information or the activity procedure definition information is selected according to the inclusion relation of about information, and the selected unit activity information or the activity procedure definition information is included in the activity execution command as an execution target, and the activity execution means or the activity procedure The activity execution unit establishes a connection between a user who receives the activity execution command and requests execution of the activity and a user or a device in charge of executing the activity, and performs the activity. The activity procedure execution control means causes the activity execution means to perform an activity if the step of the work process is unit activity information, and again if it is the activity procedure definition information or the activity aggregation information. The work procedure definition is executed by causing the activity procedure execution control means or the activity execution control means to perform processing. Work process management apparatus characterized by.   In a work process management apparatus constructed on a network information system in which a plurality of server devices and a plurality of client devices are connected by a network, activity information storage means, activity execution reception means, activity execution control means, and activity execution means And one or more activity procedure execution control means, wherein the activity information storage means stores unit activity information, activity aggregation information, and activity procedure definition information, and the unit activity information is the client device on the network or A locator for the server device, and an activity content descriptor representing the content of an activity provided by the device indicated by the locator, wherein the activity aggregation information is the unit activity information, the activity aggregation information, or the activity procedure definition One or more link locators to any activity information in the information and the indication of each said link locator An activity content descriptor representing the content of the activity including all the content of the activity represented by the activity content descriptor each included in the activity information, and the activity procedure definition information includes the unit activity information or the activity One or more activity procedure locators for the activity information of either aggregated information or the activity procedure definition information, and an activity procedure descriptor defining a series of procedures between the activity information indicated by each of the activity procedure locators An activity content descriptor representing the content of the activity according to the activity procedure descriptor, and the activity execution accepting unit accepts an activity content descriptor representing the content of the activity requested to be executed from the client device, An activity execution command including the activity content descriptor and an activity execution command issuing source locator that indicates the client device is generated and input to the activity execution control means. The activity execution control means receives the activity execution command, and receives the unit activity information or the activity procedure definition information having an activity content descriptor that matches the activity content descriptor included in the activity execution command. , Selecting by tracing the link locator included in the activity aggregate information stored in the activity information storage means, and adding the selected unit activity information or the activity procedure definition information as execution activity information to the activity execution command When the unit activity information is selected, the activity execution command is input to the activity execution means. When the activity procedure definition information is selected, the activity execution command is input to the activity procedure execution control means. The activity execution means receives the activity execution command, and unit activity information included in the activity execution command as execution activity information indicates A communication connection between the server device or client device to be established and the client device instructed by the activity execution command issuer locator included in the activity execution command to enable execution of the activity, The execution control means receives the activity execution command, and according to the activity procedure descriptor included in the activity procedure definition information included in the activity execution command as execution activity information, the activity procedure locator included in the activity procedure definition information is When the activity information to be instructed is acquired, and the activity information is unit activity information or activity procedure definition information, the activity information is included as execution activity information, and the activity execution command issuer locator included in the activity execution command is included A new activity execution command is generated and the new activity execution command is sent to the activity execution means or the activity procedure execution means, respectively. If the activity information is activity aggregation information, a new activity execution command including the activity content descriptor included in the activity aggregation information and including the activity execution command issuer locator included in the activity execution command is issued. A work process management apparatus that generates and inputs the new activity execution command to the activity execution control means.   The activity execution means notifies an activity execution result notification including success / failure information of an execution result of an activity corresponding to the input activity execution command to the activity control means or the activity procedure execution control means that has input the activity execution command. When the activity execution control means detects an activity failure by the activity execution result notification, the activity execution control means selects and selects the activity information to be substituted for the execution activity information included in the activity execution command corresponding to the activity Activity information Retry as the execution activity information, and if alternative activity information cannot be selected, the activity including activity failure information for the activity execution reception means or activity procedure execution control means that has input the activity execution command If the activity procedure execution control unit detects a failure of the activity by the activity execution result notification, the activity procedure execution control means notifies the execution result notification. 4. The activity execution result notification including activity failure information is notified to the activity execution receiving means or the activity procedure execution control means that has input the activity execution command for the activity execution command including the order descriptor. Or the work process management apparatus of Claim 4.   6. The work process management apparatus according to claim 5, wherein the activity execution control unit retries the activity after a predetermined time elapses when an activity failure is detected by the activity execution result notification. .   In addition, the activity execution control means further includes unit activity information or activity procedure definition information including an activity content descriptor that matches the activity content descriptor included in the input activity execution command. And generating an activity information selection command including an activity information selection command issuing source locator for instructing the activity execution control means and an activity content descriptor included in the input activity execution command. The activity information selection means accepts the input of the activity information selection command and collects the activity on the activity information storage means in the area in charge. The unit activity that traces the link locator included in the activity aggregate information only for information, and that the link locator is stored in the activity information storage means outside the assigned range If the activity information of the information or the activity aggregation information or the activity procedure definition information is instructed, the activity information selection command is sent to the activity information selection means whose scope is the corresponding activity information storage means The activity information of the unit activity information, the activity aggregation information, or the activity procedure definition information including the activity content descriptor that matches the activity content descriptor included in the activity information selection command is viewed. If issued, the activity information found for the issuer of the activity information selection command instructed by the activity information selection command issuer locator included in the activity information selection command is returned. The work process management apparatus according to any one of claims 3 to 6.   Furthermore, activity information update means for adding, deleting, and changing unit activity information, activity aggregate information, or activity procedure definition information on the activity information storage means according to a request sent from the client device, and the activity information update means includes the activity information At least one or more unit activity information and activity procedure definition information stored in all activity information storage means when unit activity information or activity aggregate information or activity procedure definition information on the information storage means is added, deleted or changed The activity content descriptor specified by the link locator included in any activity aggregation information is included in any activity aggregation information. The link location between the activity aggregation information so that the activity content including the activity content represented by the activity content descriptor Work process management apparatus according to any one of claims 3 to 7, characterized in that it comprises a work information organization means for reconstructing the data 1 or more, respectively.   Further, activity information clustering means for collecting the activity information stored in one or more of the activity information storage means and performing clustering based on similarity of activity contents held by the activity information, and the activity information clustering means 9. The system according to claim 8, further comprising at least one activity aggregation information generating unit that generates new activity aggregation information for each cluster formed by the database and registers the activity aggregation information by the activity information update unit. Work process management device.   Furthermore, activity information update means for adding, deleting, and changing unit activity information, activity aggregate information, or activity procedure definition information on the activity information storage means according to a request sent from the client device, and the activity information update means includes the activity information When the activity information on the information storage means is added, deleted, or changed, any unit activity information and activity procedure definition information stored in all the activity information storage means is instructed by the link locator from at least one activity aggregate information. Moreover, the activity content descriptor included in any activity aggregation information is the activity content represented by the activity content descriptor included in the activity information indicated by the link locator included in the activity aggregation information. Activity information organizing means for reconfiguring a link locator between activity aggregated information so as to represent the contents of activities including Collecting activity execution commands output by the execution accepting means, and detecting co-occurrence activity detecting means for detecting activity contents that frequently appear at the same time, and activity contents frequently appearing simultaneously detected by the co-occurrence activity detecting means One or more pieces of activity information are selected by the activity information selection means, and activity procedure definition information including an activity procedure locator, an activity procedure descriptor and an activity content descriptor for indicating each of the activity information is newly generated and the activity information is generated. 8. The work process management apparatus according to claim 7, further comprising at least one activity procedure definition information generating unit for registering the activity procedure definition information by the updating unit.   The activity information storage means further stores activity information including the unit activity information, the activity aggregation information, or the activity procedure definition information, and linkage information indicating a permission or non-permission condition between the activity information, and the activity The execution control means selects only unit activity information or activity procedure definition information for which a condition for enabling cooperation is established with reference to the linkage information when obtaining the unit activity information or the activity procedure definition information. The work process management apparatus according to any one of claims 3 to 10.   The activity information storage means further stores disclosure information indicating permission conditions or disapproval conditions of activity information including the unit activity information, the activity aggregation information, or the activity procedure definition information, and the activity execution control means 12. The activity information indicated by the locator included in the activity information is disclosed with respect to the activity information for which a disclosure permission condition is satisfied with reference to the disclosure information. Work process management device according to item.   In a work process management method for managing a work process configured on a network information system in which a plurality of server devices and client devices are connected by a network, activity information storage means is active for activity information including activity contents and activity control information. It is managed in association with activity aggregation information that is organized according to the inclusion relationship of contents, and the activity execution receiving means receives an activity execution request from the client device, generates an activity execution command corresponding to the execution request, and performs the activity Input to the execution control means, the activity execution control means receives the activity execution command, selects the activity information according to the organized inclusion relation of the activity aggregate information, and uses the selected activity information as the activity execution command The activity execution command is included in the execution target and passed to the activity execution means. The activity execution means receives and controls the progress of the activity according to the activity control information included in the activity information for the activity information to be executed included in the activity execution command, and a new activity associated with the progress of the activity A work process management method characterized by generating an execution command and inputting the activity execution command to the activity execution control means.