JP2000191181A - Maintenance auxiliary device for image forming system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To improve the visibility of the information concerning carrying failure and facilitate the analysis of the carrying failure by simultaneously displaying the output of a carrying failure information analyzing means and the output of a carrying route display means on a carrying failure information display means. SOLUTION: An operation/display means 1 displays the operation and setting/ operating state of an image forming system. A JAM history memory means 2 stores the history of JAM occurred in a device. An image forming means 3 has a carrying mechanism for recording medium, and performs an image formation on a recording medium by electrophotographic method. A control means 4, which controls each means 1-3 to control the image forming operation, particularly controls JAM history display and JAM history analysis. In maintenance, the JAM history image is displayed on the operation/display means 1. The easy sectional view display part of the device is the area for displaying the easy sectional view of the device and also the selection part for visually notifying of the position within the device where JAM occurred, and selecting the JAM occurrence position on the sectional view.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to maintenance in an image forming system such as a copying machine or a printer.

[0002]

2. Description of the Related Art Heretofore, there has been provided a function of displaying a history of recording medium conveyance failure (JAM) occurring in an image forming apparatus such as a copying machine or a printer during maintenance of the apparatus on a display unit.

FIG. 12 shows an example of a conventional JAM history display, and a table 50 displays the history in a list format. As shown in the figure, conventionally, the JAM is displayed in the order of occurrence and the cause of occurrence.

[0004]

However, as in the above-mentioned conventional example, it is difficult to understand the location where the JAM has occurred, to analyze the JAM history, and to use it for the maintenance of the apparatus by simply displaying the list. There were drawbacks.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a maintenance assisting device for an image forming system capable of easily analyzing and grasping a conveyance failure of a recording medium and effectively coping with it.

[0006]

According to the present invention, there is provided a maintenance assisting apparatus for an image forming system for conveying a recording medium for forming an image and forming an image on the recording medium. Transport failure information storage means for storing the transport failure information display means for displaying the transport failure information, and the transport failure information display means for selectively analyzing the transport failure information stored in the transport failure information storage means. Transport failure information analysis means for displaying and displaying, transport path display means for displaying the transport path of the recording medium in the image forming system on the transport failure information display means,
A transport failure information selecting means for selecting transport failure information to be analyzed by the transport failure information analysis means, and displaying the output of the transport failure information analysis means and the output of the transport route display means in the transport failure information display It is characterized in that it is simultaneously displayed on the means.

[0007]

DESCRIPTION OF THE PREFERRED EMBODIMENTS In the embodiments of the present invention, a simple sectional view of the apparatus is displayed on an operation / display section, a JAM generation position is shown on the sectional view, and a corresponding JAM is displayed.
JAM generation position selection means for displaying the analysis result of the AM history at the same time and selecting a JAM generation position on the cross-sectional view, and a JAM history relating to the JAM generation position selected by the JAM generation position selection means Is analyzed and displayed, thereby improving the visibility of the JAM history, facilitating the analysis of the occurrence of JAM, and solving the problems described above.

FIG. 1 is a block diagram showing a system configuration example of an image forming system embodying the present invention. It is assumed that the image forming system of this embodiment constitutes, for example, an electrophotographic copying machine using a photosensitive drum.

The operation / display means 1 displays the operation and the setting / operation status of the image forming system. J
The AM history storage means 2 stores the history of JAM generated in the apparatus. The image forming means 3 has a mechanism for transporting a recording medium and forms an image on the recording medium by an electrophotographic method.

The control unit 4 controls each of the units 1 to 3 to control the image forming operation. In particular, in this embodiment, it controls the JAM history display and the JAM history analysis.

The operation / display means 1 has, for example, a structure in which a touch panel is combined with a display unit of a liquid crystal display panel, and displays keys on a screen, and uses so-called soft keys for judging whether the key is pressed or not based on coordinates of the touch panel. Has been realized.

When a JAM occurs in the image forming system shown in FIG. 1, the JAM occurrence factor, the JAM occurrence date and time, and the JAM occurrence
Counter information at the time of occurrence, operation mode at the time of JAM occurrence, J
Information necessary for analyzing the JAM history, such as an operation mode when an AM occurs, is stored in the JAM history storage unit 2.

At the time of maintenance, when a display of the JAM history is instructed from the operation / display means 1, a JAM history screen as shown in FIG. 2 is displayed on the operation / display means 1.

FIG. 2 shows an INDEX display screen for each JAM occurrence location. In the case of this embodiment, this screen is displayed as a JAM display.
The screen that is displayed first in the history display (default screen). However, as another embodiment, of course, another screen may be used, or a default screen may be selected / registered.

In FIG. 2, the title display section 10 shows what the screen is displaying.

A simplified sectional view display section 11 of the apparatus is an area for displaying a simplified sectional view of the apparatus. The section 11 visually indicates where the JAM has occurred in the apparatus, and displays the JAM on the sectional view.
It is also a selection unit for selecting an AM occurrence location.

In this embodiment, as shown in the display section 11, an electrophotographic copying machine using a photosensitive drum is taken as an example. However, an inkjet system or another system may be used. Since it is related to the maintenance of the conveyance failure, it does not depend on the recording method or the device form.

The JAM analysis result display section 12 displays the J
It is a display unit for displaying the analysis result of AM. The previous key 13 is a key for selecting a previous JAM occurrence location, and the next key 14 is a key for selecting the next JAM occurrence location.

The number-of-times key 15 is a key for displaying the JAM history in order of the number of occurrences of JAM. The frequency order key 16 is a key for displaying the JAM history in the order of the frequency of occurrence of the JAM.

The occurrence date order key 17 is a key for switching the JAM history display in order of the date and time when the JAM occurred. The location key 18 is a key for switching the JAM history display for each location where JAM occurs.

Further, the detail display key 19 is used for displaying the displayed JA.
These keys are used to display the JAM history and the details of the JAM history at the M occurrence location or at the JAM occurrence location selected on the sectional view 11. Also, the return key 20 is JA
A key for ending the M history display.

In this embodiment, the JAM analysis result display section 12 displays the JAM analysis result of the PS 40 on the sectional view display section 11, and the section view display section 11 displays the PS 40 portion in light color (FIG. The display is changed from a normal display (shown by a middle broken line) to a PS40 JAM history display.

Next, assuming that the next key 14 is pressed,
As shown in FIG. 3, PS30, which is the next JAM occurrence location,
JAM history display.

Here, the JA of the PS 40 shown in FIG.
In order to display the M history, the key 13 is pressed forward or the PS 40 on the sectional view 11 is pressed.

FIG. 4 shows a screen for setting the JAM history display in the order of the number of occurrences of the JAM.

In the JAM history display setting screen shown in FIG.
The setting parameters are displayed in the central display area 30, and it can be seen that the parameter to be set is selected by the cursor 31.

In FIG. 4, the display order is set to 1 to 3, the occurrence period is from January 1, 1997 to September 12, 1999, and the occurrence frequency to be displayed is 10,000 sheets / time or more. You have set.

Here, since the cursor 31 indicates the occurrence period designation, the input is treated as designating the occurrence period.

Next, when the display key 32 is pressed, the display is switched to the display screen of the number of occurrences of JAM shown in FIG.

On the JAM occurrence order display screen shown in FIG. 5, a title indicating that the JAM history is displayed in the order of the occurrence times in the order of occurrence times 1 to 3 is displayed on the title display section 10,
In the cross-sectional view display section 11, the PS40 of the occurrence frequency rank 1 is JA.
It visually conveys that M has occurred.

In the JAM occurrence order display screen, the JAM analysis result display section 12 displays the order of occurrence number 1.
To 3 are displayed.

The previous key 13 is a key for selecting the order of the previous number of occurrences of JAM, and the next key 14 is
This key is used to select the next JAM occurrence count order.

The number-of-times key 15 is a key for displaying the JAM history in the order of the number of occurrences of JAM. The frequency order key 16 is a key for displaying the JAM history in the order of the frequency of occurrence of the JAM.

The occurrence date order key 17 is a key for switching the JAM history display in order of the date and time when the JAM occurred. The location key 18 is a key for switching the JAM history display for each location where JAM occurs.

The cursor 21 is a cursor indicating the order of the number of occurrences of the JAM that is being selected. By pressing each occurrence order or by pressing and selecting a JAM occurrence location on the sectional view 11, it indicates the order of the number of occurrences of the JAM. Displayed at the location.

If the selected JAM occurrence location is not within the set JAM occurrence count order range, a warning message (not shown) is displayed.

The detail display key 19 is used to select the selected JA.
M occurrence frequency ranking or JA selected on cross-sectional view 11
This key is used to display the JAM history and the details of the JAM history at the M occurrence location. Also, the return key 20 is
This key is used to end the JAM history display.

FIG. 6 is a display screen when the order 2 is pressed and the order 2 is selected or the PS 30 is selected on the sectional view 11 on the display screen in the order of the number of occurrences of JAM in FIG.

Next, FIG. 7 shows a setting screen for displaying the JAM history in the order of JAM occurrence frequency, which is called by pressing the JAM occurrence frequency order display key 16.

On the JAM history display setting screen shown in FIG. 7, the setting parameters are displayed in the central display area 35, and it can be seen from the cursor 36 that the parameter to be set is selected.

In FIG. 7, the display order is 1 to 3, the occurrence period is from January 1, 1997 to September 12, 1999, and the occurrence frequency to be displayed is 10,000 or more. Is set to

Here, since the cursor 36 points to the occurrence frequency designation, the input is handled as designating the occurrence frequency.

Next, by pressing the display key 37, the screen is switched to the JAM occurrence frequency order display screen of FIG.

On the JAM occurrence frequency order display screen shown in FIG. 8, a title indicating that the JAM history is displayed in the order of occurrence frequency in the order of occurrence frequency 1 to 3 is displayed on the title display section 10,
In the cross-sectional view display section 11, the PS 40 of the occurrence frequency order 1 is JA.
It visually conveys that M has occurred. The JAM analysis result display section 12 displays the JAM analysis results of the occurrence frequency ranks 1 to 3.

The previous key 13 is a key for selecting the previous JAM occurrence frequency order, and the next key 14 is a next JAM occurrence frequency.
This is a key for selecting the AM occurrence frequency order.

The number-of-times key 15 is a key for displaying the JAM history in order of the number of occurrences of JAM. The frequency order key 16 is a key for displaying the JAM history in the order of the frequency of occurrence of the JAM.

The occurrence date order key 17 is a key for switching the JAM history display in order of the date and time when the JAM occurred. The location key 18 is a key for switching the JAM history display for each location where JAM occurs.

The cursor 21 is a cursor indicating the JAM occurrence frequency order being selected.
1 by pressing and selecting the JAM occurrence location, the JAM occurrence location is displayed at a position indicating the JAM occurrence count order.

If the selected JAM occurrence location is not within the set JAM occurrence frequency order range, a warning message (not shown) is displayed.

The history detail key 19 is a key for displaying the selected JAM occurrence frequency order, or the JAM history and the detail of the JAM history at the JAM occurrence location selected on the sectional view 11. Also, the return key 20 is JAM
This key is used to end the history display.

Here, if the JAM history detail display key 19 is pressed, the display is switched to the display as shown in FIG.

In FIG. 9, a table 40 is a portion for displaying the details of the JAM history. In this embodiment, the JAM occurrence location (sensor), the JAM occurrence date and time, the counter information when the JAM occurs, and the operation when the JAM occurs. The mode is displayed in list format. Of course, the information to be displayed is not limited to these.

The previous key 41 is a key for returning to the previous list page. In the case of FIG. 9, since it is the first screen, it is displayed in light color and cannot be selected. The next key 42 is a key for displaying the next list page. When the next key 42 is pressed, the JAM history which is further advanced is displayed.

FIG. 10 shows a state in which a desired JAM history is selected on the detailed JAM history display screen shown in FIG. 9, and this selection is made by pressing the desired JAM history.

The inverted display 43 is the selected JAM history. The occurrence status key 44 is a key for displaying the occurrence status of the selected JAM history.
Displayed when the history is selected. When the JAM occurrence status display key 44 is pressed, the screen is switched to a JAM occurrence status display screen as shown in FIG.

The previous key 45 is a key for returning to the previous JAM history detailed display screen, and the next key 46 is for switching to the next screen which can be selected when the occurrence state extends over two or more screens. Is the key.

FIG. 11 shows, as the JAM occurrence status, when the JAM occurred during the operation, the operation mode before the operation in which the JAM occurred, and the like.

Of course, as a JAM occurrence status display,
The present invention is not limited to these, and may also display past operation modes and operation mode totalization results, maintenance information or automatic maintenance information of users and servicemen, component information (operation time and replacement information) of the apparatus, and the like.

As described above, in the embodiment of the present invention, a simple sectional view of the image forming apparatus is displayed on the operation / display unit (operation / display unit 1), and the JAM is displayed on the sectional view.
And the corresponding JAM history analysis results can be displayed simultaneously.

Further, a JAM generation position selecting means for selecting the JAM generation position on the cross-sectional view is provided, and the JAM history relating to the JAM generation position selected by the JAM generation position selection means is analyzed and displayed, so that the JAM history is displayed. , The analysis of JAM generation is facilitated, the maintenance of the apparatus is facilitated, and the reliability can be improved.

[0061]

As described above, according to the present invention,
By selectively analyzing the information related to the conveyance failure of the recording medium and displaying the information together with the conveyance path of the recording medium on the display unit, the visibility of the information related to the conveyance failure is improved, and the occurrence of the conveyance failure is improved. The analysis can be facilitated, thus facilitating the maintenance of the device and improving the reliability.

[Brief description of the drawings]

FIG. 1 is a block diagram showing one embodiment of the present invention.

FIG. 2 is an explanatory diagram showing a specific example of a display screen of a display unit in the embodiment.

FIG. 3 is an explanatory diagram showing a specific example of a display screen of a display unit in the embodiment.

FIG. 4 is an explanatory diagram showing a specific example of a display screen of a display unit in the embodiment.

FIG. 5 is an explanatory diagram showing a specific example of a display screen of a display unit in the embodiment.

FIG. 6 is an explanatory diagram showing a specific example of a display screen of a display unit in the embodiment.

FIG. 7 is an explanatory diagram showing a specific example of a display screen of a display unit in the embodiment.

FIG. 8 is an explanatory diagram showing a specific example of a display screen of a display unit in the embodiment.

FIG. 9 is an explanatory diagram showing a specific example of a display screen of a display unit in the embodiment.

FIG. 10 is an explanatory diagram showing a specific example of a display screen of a display unit in the embodiment.

FIG. 11 is an explanatory diagram showing a specific example of a display screen of a display unit in the embodiment.

FIG. 12 is an explanatory diagram showing a specific example of a display screen of a display unit in a conventional example.

[Explanation of symbols]

 1. Operation / display unit 2. JAM history storage unit 3. Image forming unit 4. Control unit

Continued on the front page F term (reference) 2C061 AP04 AQ05 AQ06 AS02 CQ24 CQ41 CQ42 HV09 HV60 2H027 DC14 EE08 EJ08 EJ09 EK01 EK03 GA20 GA45 GA52 GB06 GB08 3F048 AA02 AB01 BA05 BA14 BB04 BC01 BC03 BC08 EA02

Claims (12)

[Claims] 1. A maintenance assisting device for an image forming system that conveys a recording medium for image formation and forms an image on the recording medium, wherein a conveyance failure information storage unit stores information relating to a conveyance failure of the recording medium. Transport failure information display means for displaying the transport failure information; and a transport failure for selectively analyzing and displaying the transport failure information stored in the transport failure information storage means on the transport failure information display means. Information analyzing means; conveying path displaying means for displaying the conveying path of the recording medium in the image forming system on the conveying defect information displaying means; and conveying defect information to be analyzed by the conveying defect information analyzing means. A transport failure information selecting unit, wherein an output of the transport failure information analysis unit and an output of the transport route display unit are simultaneously output to the transport failure information display unit. A maintenance assisting device for the image forming system, wherein the maintenance assisting device displays the information. 2. The maintenance assisting device for an image forming system according to claim 1, wherein the selection by the conveyance failure information selection means is performed on a conveyance path display displayed by the conveyance path display means. 3. The image forming system according to claim 1, wherein the unnecessary conveyance information analyzing unit performs the processing based on a difference in conveyance failure information from occurrence of one conveyance failure to occurrence of another conveyance failure. Maintenance aids. 4. The image according to claim 1, wherein the transport failure information storage unit stores transport failure information when image formation is temporarily interrupted due to a transport failure of a recording medium in the image forming unit. A maintenance aid for the forming system. 5. The conveyance failure information processing means for performing a predetermined process on the contents stored in the conveyance failure information storage means, and one of a conveyance failure occurrence position of the recording medium and a recording medium. A transport failure occurrence location selecting means, and a display control means for displaying transport failure information on the transport failure information display means based on a selection result of the transport failure occurrence location selection means and a processing result of the transport failure information processing means. The display control unit displays a conveyance path of the recording medium in the image forming unit, a processing result of the conveyance failure information processing unit, and a selection result of the conveyance failure occurrence location selection unit. A maintenance assistant for image forming systems. 6. The transport failure occurrence location selection unit according to claim 5, wherein a location on the transport path on the display screen by the transport failure information display means on which the transport failure occurs is displayed. A selection operation is performed by selecting one of the displayed transport failure occurrence locations, wherein the maintenance assisting device for the image forming system is provided. 7. A maintenance assisting method for an image forming system that conveys a recording medium for image formation and forms an image on the recording medium, wherein a conveyance failure information storing step of storing information relating to a conveyance failure of the recording medium. A transport failure information analysis step for selectively analyzing transport failure information stored in the transport failure information storage means and displaying the information on a transport failure information display means; and a transport path of a recording medium in the image forming system. A transport route display step of displaying the transport failure information on the transport failure information display means, and a transport failure information selecting step of selecting transport failure information to be analyzed by the transport failure information analysis means. A maintenance assisting method for an image forming system, wherein an output of a process and an output of the transport route displaying process are simultaneously displayed on the transport failure information display means. . 8. The maintenance assisting method for an image forming system according to claim 7, wherein the selection in the transport failure information selecting step is performed on a transport route display displayed by the transport route display means. 9. The image forming system according to claim 7, wherein the unnecessary transport information analysis step is performed based on a difference in defective transport information from occurrence of one transport failure to occurrence of another transport failure. Maintenance assistance method. 10. The image according to claim 7, wherein the transport failure information storing step stores transport failure information when image formation is temporarily interrupted due to a transport failure of a recording medium in the image forming step. A maintenance aid for the forming system. 11. The transport failure information processing step of performing a predetermined process on the contents stored in the transport failure information storage step, and selecting one of the transport failure occurrence locations of the recording medium. A transport failure occurrence location selection step, based on the selection result of the transport failure occurrence location selection step and the processing result of the transport failure information processing step,
A display control step of displaying transport failure information on the transport failure information display unit, wherein the display control step includes a transport path of a recording medium in the image forming unit, a processing result of the transport failure information processing unit, A maintenance assisting method for an image forming system, comprising displaying a selection result of the transport failure occurrence location selecting means. 12. The transport failure occurrence location selecting step according to claim 11, wherein a location where a transport failure occurs on the transport route is displayed on the transport route on a display screen by the transport failure information display means. A selection operation is performed by selecting one of the displayed transport failure occurrence points, thereby performing a maintenance operation of the image forming system.