JP2000049931A - Communication equipment - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily grasp a flow of an incoming call by notifying incoming call information in an easily understandable way. SOLUTION: In the case that an incoming call is informed of an automatic answering telephone set 30 in terms of an incoming call signal via a telephone line 1, an incoming call detection circuit 3 detects it. A caller information reception means 7 receives caller information such as a caller telephone number. In the case that on is registered in a caller information on/off respectively memory 13, caller information is stored in a caller information memory 14. An item number counter 20 counts in the case of arrival of an incoming call or in the case of automatic answering. When a message reproduction means 10 reproduces a recorded message, since the means 10 informs of information of an answering message and incoming call recording based on a count of the same counter information as to how many incoming calls are received, presence of reply and relation of call reception information is simply recognized and a flow of incoming calls in time sequence is easily grasped.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

The present invention relates to a communication device for recording incoming information.

[0002]

2. Description of the Related Art Conventionally, telephones that record incoming information represented by an incoming signal transmitted from a communication network and answering machines that respond to an incoming call while answering and record a message from a caller are known. Used.

[0003] As these prior arts, for example, as disclosed in Japanese Patent Application Laid-Open No. 60-27670 (hereinafter referred to as Document 1), a count is counted every time a message is recorded on a message recording tape. The number indicated by the up-counter is output as a voice by voice synthesis when the message recording tape is played back and listened, so that the number of messages can be first known at the time of remote control. And JP-A-4-17084.
As disclosed in Japanese Unexamined Patent Publication No. 1 (hereinafter referred to as Document 2), a storage means is provided for storing the number of incoming calls and the incoming time for each caller number. The caller number sent from the communication network is read as incoming information, and if it does not match the data stored in the storage means, it is newly stored. If it matches, the corresponding number of incoming calls is counted up by one and the incoming time By displaying the number of incoming calls and the receiving time stored in the storage means for each source number, it is possible to infer an urgent incoming call by the number of incoming calls and flexibly respond to the incoming call. And Japanese Patent Application Laid-Open No. 8-167
As shown in Japanese Patent Application Publication No. 934 (hereinafter, referred to as Document 3), abandonment of the incoming call before answering the incoming call is detected, the incoming call information including the caller number and the incoming call time is stored in the storage means, and In the case where the caller number is already stored, the incoming call time is updated to the latest one without storing the caller number, and the number of incoming calls is stored, and the presence or absence of incoming call information in this storage means is displayed, By selectively displaying the incoming call information stored in the storage means,
In the case where an incoming call cannot be answered due to an absence or the like, or a call disconnected immediately after receiving an incoming call, it is possible to reliably recognize the caller number of the incoming call, and Japanese Patent Application Laid-Open No. 60-70854 (hereinafter referred to as Document 4). As shown in), the caller ID transferred from the exchange when arriving at the digital subscriber terminal is stored in the internal memory, and if there is no response from the called subscriber, the caller ID in the internal memory is stored. By transferring and storing in an external storage device, by referring to the external storage device, it is possible to know information such as the number of the called party even for an unanswered incoming call,
JP-A-62-42653 (hereinafter referred to as Document 5)
As shown in, the date, hour, and minute of the incoming call when the user is absent are stored in the storage device, and the date, hour, and minute can be read out according to the order of the incoming call while the user is absent. Thus, there has been proposed an apparatus which can recognize all incoming calls that are absent in the order of arrival.

[0004] Another prior document is disclosed in
As disclosed in Japanese Patent Application Laid-Open No. 23957/1993, the number of messages to be reproduced at the beginning of the recorded content of the message to be reproduced is notified by voice of speech synthesis, and as disclosed in Japanese Patent Application Laid-Open No. 63-98235, In communication between a pair of telephones of the same function, one transmits the telephone number of the own telephone while receiving a call,
The other receives and displays it;
As disclosed in Japanese Patent Application Laid-Open No. HEI 3-112246, when a call cannot be answered, information indicating that a call has been made is output from the other party identification number. Japanese Patent Laid-Open No. 4-1435, which selectively displays a message by displaying the number, name, and name of the user.
As disclosed in Japanese Unexamined Patent Publication No. HEI 3 (1995) -1991, the voice associated with the same telephone number as the incoming telephone number is reproduced. This is displayed in response to the operation of the receiving terminal, and automatic transmission can be performed.
As shown in Japanese Patent No. 306038, the telephone number transmitted after answering the incoming call in the answering machine state is stored, and the number of incoming calls is counted and stored corresponding to each telephone number, and the display is activated. Sometimes, the information is compared with the storage in a memory card, and the matched information is displayed and transmitted, or as disclosed in JP-A-6-232960,
Set an upper limit on the number of voicemails recorded from the same caller, prohibit recording or overwrite when this is reached, and count how many calls have been made and how many people have called, As disclosed in Japanese Patent Application Laid-Open No. Hei 8-79358, numbers of callers are displayed in the order in which they are stored, and key-input numbers are displayed in order of the number of calls. So that
The caller ID is detected and stored at the beginning,
The same number is deleted from the memory, and each time a key is entered in search, the corresponding item is displayed retroactively from the beginning and dialed, or as described in Japanese Patent Application Laid-Open No. 9-186763, Can record and display caller identification information when the user hangs up without receiving a response from the receiver, or stores caller information as disclosed in Japanese Patent Application Laid-Open No. 9-200318. If the user does not respond to the incoming call, such as those displayed in the descending order of the number of incoming calls and in the order of the most recent incoming call, or as shown in JP-A-9-321900, A record was proposed.

In ISDN, which is an integrated digital service network capable of high-speed, large-capacity data communication, caller information such as a caller's telephone number is notified to a called party during data communication. Services such as a number display in which caller information such as a caller telephone number is notified to a called party at the time of an incoming call have also been started on a communication network such as a general public network. In the prior art described above, a telephone that records caller information notified from such a communication network together with incoming call information, an answering machine that records caller information when recording an answering machine, and the like have been proposed. Was.

[0006]

However, in an answering machine having a function of notifying the number of recorded business message messages by voice as described in Document 1, the answering machine as described in Documents 2 and 3 A function of recording incoming information in the case of abandonment regardless of the response of the receiving subscriber as described in Document 4 is added, and the number of incoming calls is notified by voice as described in Document 1, It is conceivable to arrange the notification order in chronological order as described in Reference 5.

[0007] However, the reference 4 discloses that, when there is no response from the called subscriber, the caller number in the internal memory is transferred and recorded in the external storage device. This enables the user to know information such as the number of the other party who has received a call. Therefore, in the above-mentioned answering machine, the case where the incoming call information is answered or not received Because it is recorded in a different form, it is difficult to easily know information such as the degree of incoming calls as a whole and the relevance between incoming information when responding and incoming information when not responding. is there.

For example, when there are a plurality of incoming calls, the same caller makes a plurality of calls and finally records the message, or records the message at the first call,
In some cases, the call for confirmation may be repeated, but in this way, in order to know the order in which the messages were recorded, it is necessary to record the incoming call information and the absence messages. And perform operations to notify
It is necessary to check carefully, and when notifying the incoming call record or the business, it is necessary to repeat the operation for notifying every time one incoming call record is notified.

An object of the present invention is to provide a communication apparatus which can notify incoming information in an easily understandable manner and can easily grasp the flow of incoming calls from a communication network.

[0010]

In order to achieve the above object, the present invention provides a recording means for recording, when an incoming signal transmitted from a communication network is received, incoming information relating to the incoming call, An information notifying means for notifying the incoming information recorded by the recording means is provided, and at least the information indicating the presence or absence of a response to the incoming call is included as the incoming information.

Therefore, according to the present invention, by notifying recorded information by the information notifying means, the degree of the incoming call as a whole and the relevance between the incoming call information when responding and the incoming information when not responding are received. And other information can be easily known.

Further, the present invention relates to a communication apparatus having an answering machine function for automatically responding to an incoming call and recording the other party's message, when an incoming signal transmitted from a communication network is received, Recording means for recording incoming information to be received and information notifying means for notifying the incoming information recorded by the recording means. It is configured to include information indicating the presence or absence of recording.

Therefore, according to the present invention, by notifying the recording information by the information notifying means, the total number of incoming calls, the incoming call information when the answering machine or the message is recorded, and the answering message or the message recording are recorded. It is possible to easily know information such as relevance to incoming information when there is no call.

Further, according to the present invention, in addition to the above configuration, when the recording means manually answers an incoming call,
The incoming call information related to the incoming call is invalidated.

Therefore, according to the present invention, useless incoming call information is invalidated, so that useless incoming call information can be prevented from being recorded or notified.

Further, according to the present invention, in addition to any one of the above-mentioned constitutions, while receiving means for receiving caller information arriving at the time of an incoming call is provided, the recording means is adapted to receive the caller information by the receiving means. At this time, the sender information is recorded as the incoming information.

Therefore, according to the present invention, by notifying the record information by the information notifying means, the total number of incoming calls, the incoming call information when the answering machine or the message is recorded and the answering machine or the message recording are recorded. Information such as relevance to incoming information when the call is not made can be easily and reliably known.

Further, the present invention, in addition to the above configuration, is provided with registration means for registering sender information and desired information in association with each other, while the information notifying means notifies the sender information. When the caller information is registered in the registration means, the information corresponding to the caller information is notified.

Therefore, according to the present invention, by notifying the record information by the information notifying means, the total number of incoming calls, the incoming call information when the answering machine or the message is recorded and the answering machine or the message are recorded. Information such as relevance to incoming information when there is no such information can be more easily and reliably known.

[0020]

DESCRIPTION OF THE PREFERRED EMBODIMENTS One embodiment of the present invention will be described below with reference to the drawings.

FIG. 1 is a functional block diagram showing a schematic electrical configuration of an answering machine according to an embodiment of the present invention.
FIG. 3 is a flowchart showing the operation from the time when an incoming signal is detected in the answering machine to the time when the incoming call recording and the answering message recording are completed. FIG. FIG. 4 is an explanatory diagram showing an example of recorded contents of incoming information in the answering machine, and FIG. 5 is an explanatory diagram showing an example of notifying the recorded contents of the incoming information by a screen display. is there.

In FIG. 1, an answering machine 30 as a communication device is connected to a telephone line 1 as a communication network. The telephone line 1 uses the answering machine 30 as a receiving terminal device.
When there is an incoming call, a service is provided to notify the caller telephone number as caller information. A line interface 2 is provided at a connection portion between the answering machine 30 and the telephone line 1. When an incoming call is made via the telephone line 1, an incoming call notification is detected by the incoming call detection circuit 3 via the line interface 2. The hook switch 4 changes to an off-hook state or an on-hook state according to handling of the handset when calling the other party from the answering machine 30 via the telephone line 1 or responding to a call from the other party.
The sound output device 5 is used for, for example, notifying the incoming call detection circuit 3 of an incoming call from the other party, and then converting the ringing sound to an acoustic output. The input unit 6 includes a dial button, a button switch for instructing registration or reproduction, and the like.

In the incoming call notification transmitted from the telephone line 1, if there is sender information, the incoming call detection circuit 3 notifies the sender information receiving means 7. At the same time, a notification is sent to the answering machine control unit 9 via the call signal detecting means 8. The absence response control unit 9 sends a preset message to the other party, and controls the recording of the message if the other party responds to the message and conveys the absence message. The recorded message is reproduced by the message reproducing means 10. The handset 11 includes a receiver and a transmitter, and is used when the user of the answering machine 30 directly talks with the other party via the telephone line 1. When the handset 11 is picked up from the answering machine 30, the hook switch 4 is in an off-hook state, and when the handset 11 is attached to a predetermined position of the answering machine 30, the hook switch 4 is in an on-hook state. The caller information receiving means 7, the call signal detecting means 8, the answering machine control section 9 and the message reproducing means 10 are realized by the program operation of the microcomputer 31.

The answering machine 30 of the present embodiment has a sender information ON / OFF registration memory 1 as the storage device 12.
3. Caller information memory 14, Registered destination name telephone number memory 15, Incoming call record memory 16, Incoming call counter 17, Response message memory 18, Answering message memory 19
And a number counter 20. The absence response control unit 9
If there is caller information, the registration contents of the caller information ON / OFF registration memory 13 are checked. If the caller information is ON, the caller information such as the caller telephone number is stored in the caller information memory 14.
Will be recorded. In addition, the registration destination name telephone number memory 15
If the telephone number registered in the telephone number matches the telephone number of the caller, and the name has been registered, the name of the other party is also recorded in the incoming call recording memory 16 together with incoming information such as a time stamp. The number of calls after the notification of the incoming call signal is counted by an incoming call number counter 17, and when the number of calls reaches a specified value, the answering control section 9 performs an automatic response and outputs the contents stored in the response message memory 18 by voice. The answering machine sent from the device 5 and transmitted from the other party to the answering machine memory 19 is recorded, and the number counter 20 counts.

The caller information memory 14, the incoming call recording memory 16 and the absence message memory 19 constitute recording means, and record incoming information related to incoming calls. The registration destination name telephone number memory 15 which is a registration means includes
Desired information can be registered in addition to the name of the destination.

If there is an incoming call record and a record of the absence message, an operation for notifying the record from the input unit 6 causes the message reproduction means 10 to be recorded via the audio output device 5. Plays back the voice of the current message. Also,
The incoming call record and the absence message are displayed on the display unit 21 as an image such as a character string. The display means 21 is composed of a liquid crystal display (LCD) or the like, and displays a character string of a message,
Displays incoming information such as the caller's telephone number, the name of the registered destination, and a time stamp.

As shown in FIG. 2, the answering machine 3 of FIG.
In step S201, the incoming call signal transmitted from the telephone line 1 is detected by the incoming call detection circuit 3 via the line interface 2 in step S201. Next, in step S202, the caller information detecting means 7 detects caller information such as a caller telephone number from the detected incoming signal. If the caller information is detected, in step S203, a comparison is made as to whether or not there is a telephone number registered in the destination name telephone number memory 15 of the storage device 12 in advance. Step S
If it is determined in step 204 that there is a matching telephone number, the registered name of the caller is recorded in the caller information memory 14 in step S205. After the recording of the caller registration name is completed in step S205, or when the caller information is not detected in step S202, or in step S2
If it is determined that the registration number does not match the caller telephone number in step 04, incoming call information is recorded in step S206. The incoming call information is a time stamp indicating the date and time when an incoming call is received and other information.
Will be recorded. The information that has not been determined at this time is recorded every time the information is determined or before the entire operation is completed.

In step S207, it is determined whether or not the absence setting for performing the absence response has been performed. When it is determined that the answering machine is set, the calling signal detecting means 8 checks the number of calls counted using the incoming call counter 17 in step S208, and the recorded number of incoming calls reaches the specified value. If so, the process moves to step S210. If the number of calls has not reached the prescribed value, step S20
At 9, it is determined whether the incoming call has ended. If not, the process returns to step S208.

If it is determined in step S208 that the number of calls has reached the prescribed value, the answering control section 9 captures the line in step S210, and the stored contents of the response message memory 18 are transmitted to the voice output device 5 by the voice output device 5. And output. The response message (OGM) may include, for example, "I can't answer the phone right now. Request is included,
In step S211, it is determined whether or not the call has ended, that is, whether or not the other party's caller has continued talking. If it is determined that the other party has been talking and that the call has not been ended, recording of the absence message is continued in step S212.

If it is determined in step S207 that the absence setting has not been performed, the process proceeds to step S213. In step S213, it is determined whether the call is answered. If there is no response, step S2
At 14, it is determined whether the incoming call has ended. If not, the process returns to step S213, and if completed, the process proceeds to step S215. In step S215, the number of cases is counted by the case counter 20. When the count of the number of cases in step S215 ends, the entire operation ends in step S216.

The process also proceeds to step S215 when it is determined in step S209 that the incoming call has ended, or when it is determined in step S211 that the incoming call has ended. That is, in step S209, if the other party ends the call and terminates the incoming call before moving to the recording of the absence message of the other party in accordance with the absence setting, the number of cases is counted in step S215. In step S211, when there is no longer the absence message from the other party, the number of cases is counted in step S215.

If it is determined in step S213 that the user of the answering machine 30 has answered the incoming call, the line is captured in step S217 and the call is transferred. When the call in step S217 ends in step S218,
The process moves to step S216, and the operation as a whole ends.

In the present embodiment, the number of cases when an answering response is made in steps S210 to S212 is also
Since the number of cases where the call is not answered in steps S208 to S209 and steps S213 to S214 is also counted by using the same number counter 20 in step S215, the unified grasp of the incoming call and the absence response is obtained. It can be done easily. In the present embodiment, the counting is performed by using the same number counter 20. However, the present invention is not limited to this. For example, the number counters may be individually provided. By calculating the value of, unified grasp may be easily performed.

As shown in FIG. 3, the answering machine 3 of FIG.
When the user of No. 0 performs an operation for performing information notification from the input unit 6 in step S301, the message reproduction unit 10 determines whether there is a message recording or an incoming call record in step S302 as the information notification unit. It is confirmed by the count value of the counter 20. The count value of the number counter 20 is
It is reset to 0 when power is first turned on. If the count value of the number counter 20 is not 0, it can be confirmed that there is a message recording or an incoming call record. In this case, the process proceeds to step S303, in which the count value of the same number counter 20 is read out, and the information of the counted number of absence messages and incoming call records is notified.

When the contents as shown in FIG. 4 are recorded in the incoming call recording memory 16 in chronological order, a notification is made by displaying images on the display means 21 in a list format as shown in FIG. With such a display, the notification of the incoming call information is performed in an easily understandable manner, and it becomes easy to grasp the flow of the incoming call from the telephone line 1 or the like which is the communication network. In addition, the voice output device 5 can make a voice to notify the incoming call record and the information on the absence message. Note that in this example, a case where the information of “Rush Out” or “Chak Shin Kiroku” indicating whether or not a response (answering response) has been made to the incoming call is recorded as the incoming call information and notified when the incoming call is received However, the present invention is not limited to this, and only one of them is recorded and broadcasted. When the call is cut off before recording, when the message is recorded in response to the incoming call, and when the incoming call is manually answered, information that can be distinguished from the incoming call is recorded and notified as incoming information when the incoming call is received. It may be.

At the time of information notification in step S303 in FIG. 3, in step S304, it is determined whether or not there is sender information. When it is determined that there is caller information, notification of the caller information is also performed in step S305. Step S305
Is completed or when it is determined in step S304 that there is no caller information, the count value of the number counter 20 is reduced by 1 in step S306, and the process returns to step S302. It should be noted that the incoming call record, the absence message, and the caller information for which the notification has been completed are distinguished from the information for which the notification has not been completed by a flag or the like. Such notification of information is continued until the count value of the number counter 20 becomes 0 in step S302, and when it becomes 0, the process proceeds to step S30.
The process ends at 7.

When the telephone line 1 does not transmit the caller information, the operation is performed in a state where the caller information is not detected in step S202 in FIG. Also, in step S302 to step S303 in FIG. 3, it is not always necessary to simultaneously perform the absence message or the incoming call record information, and only one of them may be performed. When the caller information is registered in the caller information ON / OFF registration memory 13 in FIG. 1 so as to turn off the caller information, the operation of FIG. 2 and FIG. Operate. Also, in step S213 of FIG. 2, when the call is answered, the process proceeds to step S218, and the process is terminated without counting the number of the number counter 20, but the number of the calls responding to the incoming call is also counted in step S215. It may be.

[0038]

As described above, according to the present invention, at least the information indicating the response status to the incoming call is included as the incoming call information recorded in connection with the incoming call, so that the total number of incoming calls can be determined. It is possible to easily know information such as the relationship between the incoming call information when the call is made and the incoming call information when the call is not answered. Thereby, the flow of the incoming call from the communication network can be easily grasped.

Further, according to the present invention, recording means for recording incoming information related to an incoming call in a communication device having an answering machine function for automatically answering the incoming call and recording the other party's business,
Since the information notifying means for notifying the recorded incoming information is provided, the incoming information includes at least information indicating the presence or absence of an automatic response to the incoming call or the presence or absence of a message record at the time of the automatic response. In addition, it is possible to easily know information such as how many calls have been received as a whole, and the relevance between the incoming call information when the answering machine or the message is recorded and the incoming information when the answering machine or the message is not recorded.

Further, according to the present invention, when a manual response is made to an incoming call, the incoming call information relating to the incoming call is invalidated, so that unnecessary incoming call information relating to the incoming call which has been manually answered is invalidated. In addition, useless recording or notification of incoming call information can be avoided.

According to the present invention, when caller information arriving at the time of an incoming call is received, the caller information is recorded as incoming information, and when the recorded information is notified by the information notifying means, the caller information is transmitted. , It is possible to make a judgment on the importance to some extent based on the sender information such as the sender telephone number even if the actual business is unknown.

Further, according to the present invention, since the sender information and the desired information are registered in association with each other, the sender information is notified if the name of the other party is registered as the desired information. In doing so, a name or the like registered as information corresponding to the sender information is also notified, so that it is possible to more easily confirm the sender.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a schematic electrical configuration of an answering machine 30 according to an embodiment of the present invention.

FIG. 2 is a flowchart showing an operation of the answering machine 30 of FIG.

FIG. 3 is a flowchart showing an operation of the answering machine 30 of FIG. 1;

FIG. 4 is a diagram showing an example of recorded contents of an incoming call record or an absence message.

FIG. 5 is a diagram showing an example of a state in which the recorded contents of FIG. 4 are displayed on a display unit 21;

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Telephone line 2 Line interface 3 Incoming call detection circuit 5 Voice output device 6 Input part 7 Sender information receiving means 8 Call signal detecting means 9 Answering answer control part 10 Message reproduction means 12 Storage device 13 Sender information ON / OFF registration memory 14 Caller information memory 15 Registered destination name telephone number memory 16 Incoming call record memory 17 Incoming call counter 18 Response message memory 19 Answering message memory 20 Number of calls counter 30 Answering machine

Claims (6)

[Claims] A receiving means for receiving incoming signal transmitted from a communication network; receiving means for recording incoming information relating to the incoming call; and information notifying means for notifying the incoming information recorded by the recording means. A communication device, characterized in that the communication information includes at least information indicating the presence or absence of a response to an incoming call. 2. A communication device having an answering machine function for automatically responding to an incoming call and recording the other party's business message, when receiving an incoming signal transmitted from a communication network, receiving incoming information related to the incoming call. A communication unit comprising: a recording unit for recording; and an information notifying unit for notifying the incoming call information recorded by the recording unit, wherein the incoming call information includes at least information indicating the presence or absence of an automatic response to the incoming call. apparatus. 3. A communication apparatus having an answering machine function for automatically answering an incoming call and recording the other party's message, when receiving an incoming signal transmitted from a communication network, incoming information related to the incoming call. Recording means for recording an incoming call, and information notifying means for notifying the incoming call information recorded by the recording means, while the incoming call information includes at least information indicating the presence or absence of a message record at the time of automatic response to the incoming call. A communication device characterized by the above-mentioned. 4. The communication apparatus according to claim 2, wherein said recording means invalidates incoming call information related to the incoming call when a manual response is made to the incoming call. 5. A receiving means for receiving caller information arriving at the time of an incoming call, wherein said recording means, when the caller information is received by said receiving means, records said caller information as said incoming information. The communication device according to claim 1, wherein: 6. Registering means for registering caller information and desired information in correspondence with each other, wherein said information notifying means notifies the caller information, and said caller information is stored in said registering means. 6. The communication device according to claim 5, wherein when registered in the communication device, information corresponding to the caller information is notified.