JP2000032141A - Display device for call incoming state - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a display device for a call incoming state which makes it possible to surely and visibly recognize a state during the call incoming which is pickup responsible at a private exchange or a button telephone device. SOLUTION: This device is a display device for a call incoming state in a private exchange or a button telephone device, and has a call incoming state monitoring means 6 for monitoring the call incoming state for every line and display control means 6 and 7 for controlling so that a display means of a multifunctional button telephone set 4 which can pickup respond is made to display the call incoming state detected by this call incoming monitoring means 6.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an incoming call state display device in a private branch exchange or a key telephone apparatus.

[0002]

2. Description of the Related Art Private branch exchanges and key telephone apparatuses are generally provided with a pickup response function that can respond to an incoming call to a terminal other than its own terminal (multi-function key telephone) on a group or tenant basis.

[0003]

However, in a conventional private branch exchange or key telephone apparatus, an incoming call to a terminal other than the terminal itself is confirmed by a ringing sound to perform a pickup operation. For this reason, for example, when the ringing sound outside the group is mistaken for the ringing sound in the group, the pickup operation is performed, and it is noticed that the service is not available, or when there is a plurality of ringing sounds in the group or the tenant, There is a problem that the pickup user picks up an incoming call to a terminal other than the terminal receiving the call that the user expects.

The present invention has been made in view of such conventional problems, and a main object of the present invention is to enable visual recognition of a call receiving state in which a private branch exchange or a key telephone apparatus can respond to a pickup. It is an object of the present invention to provide an incoming call state display device appropriately configured as described above.

[0005]

In order to achieve the above object, the present invention relates to an incoming call status display device for a private branch exchange or a key telephone apparatus, wherein the incoming call status is monitored for each line. State monitoring means, and display control means for controlling display of the incoming call state detected by the incoming call state monitoring means on the display means of the multi-function key telephone capable of picking up and responding. Things.

In one embodiment of the present invention, the display means is constituted by a liquid crystal display, and the liquid crystal display is set to a call receiving state, and the line information of the called line is displayed. In this way, if there is a ringing tone, by looking at the liquid crystal display of the multi-function key telephone, it is possible to easily and reliably recognize whether or not a pickup response is possible with the multi-function key telephone. Therefore, it is possible to effectively prevent a pickup response operation from being performed for an incoming call to a line outside the group or the like where a pickup cannot respond.

Further, in one embodiment of the present invention, the extension number is displayed as the line information of the called line.

Further, in one embodiment of the present invention, the user information is displayed as the line information of the called line.

Further, in one embodiment of the present invention, the call type is displayed as the line information of the incoming line.

As described above, if the extension number, the user information, or the call type of the extension / office is displayed as the line information of the line being called, the line response can be properly performed in the pickup response. Response is possible.

Further, in one embodiment of the present invention, in the incoming call state display device according to any one of claims 2 to 5, the incoming call displayed on the liquid crystal display is displayed on the multi-function button telephone. A search means for searching for line information of the middle line;
Selecting means for selecting a pickup response of the incoming line corresponding to the line information displayed on the liquid crystal display. In this way, when there are a plurality of incoming lines that can respond to the pickup, the line information of the plurality of incoming lines is searched by the search means and displayed cyclically.
It is possible to select a desired incoming call line by the selecting means and make a pickup response, thereby improving the pickup response service.

Further, in one embodiment of the present invention, in the incoming call state display device according to the first aspect, the display means comprises a light emitting diode, and the light emitting diode is turned on to display the incoming call state. To do. By doing so, by checking the lighting of the light emitting diode,
It is possible to easily know that there is an incoming line that can be picked up.

Further, the present invention is an incoming call status display device for a private branch exchange or a key telephone apparatus, wherein the incoming call status monitoring means for monitoring the incoming call status for each line, the external display means, Display control means for controlling the external display means to display the incoming call state detected by the incoming call state monitoring means. As described above, if an external display device is provided so as to display the incoming call state, for example, it is possible to easily respond to the pickup response by displaying that there is an incoming call line for each group on the external display device. Becomes possible.

[0014]

DESCRIPTION OF THE PREFERRED EMBODIMENTS FIG. 1 is a block diagram showing a configuration of an example of a private branch exchange having an incoming call state display device according to the present invention. The main control device 1 includes a central office interface unit 2 connected to a central office network, a telephone line switch control unit 3 for controlling internal and external telephone lines, and a plurality of multi-function key telephones 4 (hereinafter referred to as terminals) each having an extension number. ), A program unit 6 for performing various service function processes such as a call processing and telephone number display function, a designated pickup function, etc., a memory unit 7 for storing various data, and an external display device 8. It has an external interface control unit 9 for controlling the operation of each unit.

As shown in FIG. 2, for example, each multi-function button telephone 4 has a one-touch button 11, a function button 12,
13, a liquid crystal display (LCD) 15 capable of displaying a variety of information such as call extension information and an incoming call receiving state capable of picking up a plurality of lines, and having a cursor display function for each line, and an LCD 15 in addition to the numeric keypad 14. Cursor 15 displayed on
(a) When there is more information than the number of lines that can be displayed on the LCD 15 indicating the pick-up response to be displayed on the LCD 15 and the number of incoming calls that can be picked up, search means for retrieving them and displaying them cyclically / Down key 16
Are provided. When a pickup response is made to the incoming line displayed on the LCD 15, the cursor 15a is moved to a line on which a desired incoming state to be picked up is displayed. By pressing the function button 13 of "." Therefore, the up / down key 16 constitutes a selection means together with the function button 13. In FIG. 2, illustration of the handset is omitted. Also, the external display device 8
Displays an incoming call state indicating that there is an incoming call line for each pickup response service group, for example.

In this embodiment, the program section 6 also functions as an incoming call state monitoring means to monitor the incoming call state of each terminal. In addition, the memory unit 7 stores line information (group number, group number, etc.) for each terminal (LEN) as shown in FIG.
A state management table including a call type, an extension number, and a state is provided, and the incoming call state detected by the program unit 6 is stored in the state management table of the corresponding terminal. Further, the memory section 7 is provided with an incoming call state management table for each pickup response group as shown in FIG. 4
According to the flow chart shown in FIG. 5, the line information of the incoming call as the LCD display information is stored for each group from the state management table for each terminal.

That is, in the program section 6, first, the head pointer of the state management table for each terminal in the memory section 7 is extracted (step S1), the state of the line is extracted (step S2), and the incoming call is in progress. It is determined whether or not (step S3). Here, when a call is being received, the group number is extracted from the state management table (step S).
4), L is stored in the incoming call state management table of the corresponding group.
The CD display information is stored (step S5). Thereafter, the head pointer of the state management table for each terminal is updated (step S6), and it is determined whether or not the pointer is over (step S7).
The processing from step 2 is repeated. If it is determined in step S3 that the call is not being received, the process proceeds to step S6.

The program unit 6 detects off-hook of each terminal according to the flowchart shown in FIG.
The terminal performs a process of displaying an incoming call state on the LCD 15 (see FIG. 2) of the terminal that can be picked up and a state setting process of the terminal. That is, when the off-hook of the terminal 4 is detected, the group number of the terminal is extracted (step S11), and the LC capable of picking up the terminal is selected.
D display processing is performed (step S12). Thereafter, a dial tone (DT) is transmitted (step S13), and the state of the state management table corresponding to the terminal in the memory unit 7 is set, that is, rewritten during the DT transmission (step S14).

Here, the LCD display processing in step S12 is performed according to a flowchart shown in FIG. That is, when the group number of the terminal 4 that has gone off-hook in step S11 of FIG. 5 is extracted, the head pointer of the incoming call status management table corresponding to the group number in the memory unit 7 is extracted (step S21). The number of registered lines is extracted (step S22), and the presence or absence of registration is determined (step S23). If there is no registration in step S23, the process is terminated.
An output format is created (step S24), and information indicating an incoming call state that can be picked up and responded to the LCD 15 of the off-hook terminal 4 is displayed. In this embodiment, the call type, extension number and line information of user information are displayed.
A CD output process is performed (step S25).

The LCD output process is executed according to the flowchart shown in FIG. 7 based on the operation of the up / down key 16 (see FIG. 2) of the terminal 4 that has gone off-hook. That is, when there is display information on the LCD 15 (step S31), it is determined whether the up key has been pressed (step S32) or the down key has been pressed (step S33). Updates the display information on the LCD (incoming line information) in the up direction (step S34), and if the down key is pressed, updates the display information on the LCD 15 in the down direction (step S35). . This updating process of the LCD display information is executed each time the up or down key 16 is pressed once. As a result, the number of incoming lines that can be picked up and responded to by the terminal is determined by the LCD 15.
When there are more than the number of display lines, all of them can be displayed cyclically. Therefore, the program section 6, the memory section 7, and the up / down key 16 of each terminal constitute display control means.

During the transmission of the DT after the off-hook, "♯"
When the press of the function button 13 of the
The pickup response processing of the called line corresponding to the display information of the line where the cursor 15a (see FIG. 2) is located is executed. In the pickup response process, as shown in the flowchart of FIG. 8, when there is display information indicating that a call is being received on the LCD 15 (step S41), the display information corresponding to the display information at which the cursor 15a is located when the function button 13 is pressed is displayed. The extension number to be extracted is extracted from the incoming call state management table for each group in the memory unit 7 (step S42), and the extension number is added as a designated extension of the terminal for which the function button 13 is pressed, thereby receiving a call. A designated extension pickup process for controlling the speech path switch control unit 3 (see FIG. 1) to connect the middle line to the designated extension is performed (step S4).
3) The terminal 4 that has pressed the function button 13 can respond to the incoming line in the same group.

On the other hand, in FIG. 1, the external display device 8 stores incoming lines for each group via the external interface control unit 9 based on the contents of the incoming state management table for each group in the memory unit 7. Displays the incoming call state to the effect. Therefore, in this case, the memory unit 7 and the external interface control unit 9 constitute a display control unit of the external display device 8.

As described above, according to this embodiment, the user of the pick-up response service can confirm the incoming call line to which the pick-up response can be made by the ringing tone and the display information on the LCD 15 of the off-hook terminal 4. A desired line can be selected and answered from the incoming line that can be picked up. In addition, by looking at the external display device 8, it is possible to easily visually check whether there is an incoming line that can pick up and respond within the same group.

It should be noted that the present invention is not limited to only the above-described embodiment, and various modifications or changes can be made. For example, in the above-described embodiment, L of terminal 4
The type of call, the extension number, and the line information of the user information are displayed as the incoming call-receiving state on the CD 15 which can be picked up, but only one of them or a combination of any two of them is displayed. It can also be displayed. Further, an LED may be provided on the terminal 4 so that, when there is an incoming call line capable of pick-up response, the LED is turned on to display the incoming call state.
Similarly, a call type,
Any one of the extension number and the line information of the user information, or any two or more of them may be appropriately combined and displayed for each group. The external display device 8 may be provided for each group. Further, the incoming call receiving state in which the pickup can be picked up can be displayed only on the terminal 4 or only on the external display device 8. Further, the present invention can be effectively applied not only to the private branch exchange described above but also to a key telephone apparatus.

[0025]

According to the present invention, the incoming call state is monitored for each line, and the incoming call state is displayed on the display means or the external display means of the multi-function button telephone capable of picking up and responding. Thus, it is possible to visually recognize the incoming call state in which the pickup response is possible, and to improve the pickup response service.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of an example of a private branch exchange having an incoming call state display device according to the present invention.

FIG. 2 is a diagram showing a configuration of a main part of an example of the multi-function key telephone shown in FIG.

FIG. 3 is a diagram showing a state management table for each terminal and an incoming call state management table for each group in the memory unit shown in FIG. 1;

FIG. 4 is a flowchart showing an operation of storing information in an incoming call state management table.

FIG. 5 is a flowchart showing off-hook detection processing of the terminal.

FIG. 6 is a flowchart showing an LCD display process shown in FIG.

FIG. 7 is a flowchart showing an LCD output process shown in FIG. 6;

FIG. 8 is a flowchart illustrating a pickup response process.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 Main control device 2 Local line interface unit 3 Communication line switch control unit 4 Multi-function button telephone (terminal) 5 Extension interface unit 6 Program unit 7 Memory unit 8 External display device 9 External interface control unit 10 Central control unit 11 One-touch button 12, 13 function buttons 14 numeric keypad 15 liquid crystal display (LCD) 15a cursor 16 up / down key

 ────────────────────────────────────────────────── ─── Continuing on the front page (72) Inventor Kazuo Kouchi 6-12-1, Nishi-Shinjuku, Shinjuku-ku, Tokyo Fujitsu I-Network Systems Co., Ltd. F-term (reference) 5K024 AA42 AA71 BB00 CC03 CC04 CC14 DD01 EE04 FF02 FF03 GG01 GG03 GG07 5K027 AA03 BB01 FF03 FF22 MM17 5K049 AA17 BB04 BB05 BB13 BB17 EE02 FF01 FF12 FF13 FF15 FF32 FF35 FF36 GG00 KK02 KK12

Claims (8)

[Claims] An incoming call status display device in a private branch exchange or a key telephone device, wherein the incoming call status monitoring means monitors the incoming call status for each line, and the incoming call status monitoring means detects the incoming call status. A display control means for controlling the display of the incoming call state on the display means of the multi-function button telephone capable of pick-up response. 2. The incoming call state display device according to claim 1, wherein said display means has a liquid crystal display, and displays the line information of the incoming line on the liquid crystal display as the incoming call state. An incoming call state display device, characterized in that it is displayed. 3. The incoming call status display device according to claim 2, wherein an extension number is displayed as line information of the incoming call line. 4. The incoming call status display device according to claim 2, wherein the user information is displayed as line information of the incoming call line. 5. The incoming call status display device according to claim 2, wherein the call type is displayed as line information of the incoming call line. 6. The incoming call status display device according to claim 2, wherein the multi-function key telephone searches for line information of the incoming line displayed on the liquid crystal display. An incoming call status display device comprising: a search means; and a selecting means for selecting a pickup response of an incoming call line corresponding to the line information displayed on the liquid crystal display. 7. The incoming call state display device according to claim 1, wherein the display means has a light emitting diode, and the light emitting diode is turned on to display the incoming call state. Incoming call status display device. 8. An incoming call state display device in a private branch exchange or a key telephone apparatus, wherein the incoming call state monitoring means monitors an incoming call state for each line, an external display means, and the incoming call state. A display control means for controlling the external display means to display the incoming call state detected by the monitoring means.