IN2014CH01843A - - Google Patents
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- Publication number
- IN2014CH01843A IN2014CH01843A IN1843CH2014A IN2014CH01843A IN 2014CH01843 A IN2014CH01843 A IN 2014CH01843A IN 1843CH2014 A IN1843CH2014 A IN 1843CH2014A IN 2014CH01843 A IN2014CH01843 A IN 2014CH01843A
- Authority
- IN
- India
- Prior art keywords
- text
- audio
- multimedia stream
- sst
- video
- Prior art date
Links
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/18—Payment architectures involving self-service terminals [SST], vending machines, kiosks or multimedia terminals
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F40/00—Handling natural language data
- G06F40/40—Processing or translation of natural language
- G06F40/58—Use of machine translation, e.g. for multi-lingual retrieval, for server-side translation for client devices or for real-time translation
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/201—Accessories of ATMs
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
- G07F19/20—Automatic teller machines [ATMs]
- G07F19/207—Surveillance aspects at ATMs
Landscapes
- Business, Economics & Management (AREA)
- Accounting & Taxation (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Finance (AREA)
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- General Business, Economics & Management (AREA)
- Strategic Management (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Computational Linguistics (AREA)
- Health & Medical Sciences (AREA)
- General Health & Medical Sciences (AREA)
- General Engineering & Computer Science (AREA)
- Artificial Intelligence (AREA)
- Information Transfer Between Computers (AREA)
- Two-Way Televisions, Distribution Of Moving Picture Or The Like (AREA)
- Telephonic Communication Services (AREA)
- Human Computer Interaction (AREA)
- Acoustics & Sound (AREA)
- Multimedia (AREA)
Abstract
Various embodiments include text-augmented interactive self-service terminal sessions as may be implemented in whole or in part according to one or more of the systems, methods and software illustrated and described herein. One method embodiment includes an SST and a remote service representative terminal device. The remote service representative terminal device captures live audio and video to form a multimedia stream and performs speech-to-text processing against the audio to obtain text. The text is then added to the multimedia stream. In some embodiments, the multimedia stream is then provided over a network to the SST. The SST may then provide a view of audio and video of the multimedia stream along with a view of the text. The text in such embodiments is presented synchronously with the audio and video.
Priority Applications (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
IN1843CH2014 IN2014CH01843A (en) | 2014-04-07 | 2014-04-07 | |
US14/315,923 US9495669B2 (en) | 2014-04-07 | 2014-06-26 | Text-augmented interactive self-service terminal sessions |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
IN1843CH2014 IN2014CH01843A (en) | 2014-04-07 | 2014-04-07 |
Publications (1)
Publication Number | Publication Date |
---|---|
IN2014CH01843A true IN2014CH01843A (en) | 2015-10-09 |
Family
ID=54210303
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
IN1843CH2014 IN2014CH01843A (en) | 2014-04-07 | 2014-04-07 |
Country Status (2)
Country | Link |
---|---|
US (1) | US9495669B2 (en) |
IN (1) | IN2014CH01843A (en) |
Families Citing this family (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US10347247B2 (en) * | 2016-12-30 | 2019-07-09 | Google Llc | Modulation of packetized audio signals |
US20200007946A1 (en) * | 2018-06-29 | 2020-01-02 | Rovi Guides, Inc. | Selectively delivering a translation for a media asset based on user proficiency level in the foreign language and proficiency level required to comprehend the media asset |
Family Cites Families (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US9183560B2 (en) * | 2010-05-28 | 2015-11-10 | Daniel H. Abelow | Reality alternate |
US20120236201A1 (en) * | 2011-01-27 | 2012-09-20 | In The Telling, Inc. | Digital asset management, authoring, and presentation techniques |
-
2014
- 2014-04-07 IN IN1843CH2014 patent/IN2014CH01843A/en unknown
- 2014-06-26 US US14/315,923 patent/US9495669B2/en active Active
Also Published As
Publication number | Publication date |
---|---|
US20150287407A1 (en) | 2015-10-08 |
US9495669B2 (en) | 2016-11-15 |
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