IN2013MU03163A - - Google Patents
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- Publication number
- IN2013MU03163A IN2013MU03163A IN3163MU2013A IN2013MU03163A IN 2013MU03163 A IN2013MU03163 A IN 2013MU03163A IN 3163MU2013 A IN3163MU2013 A IN 3163MU2013A IN 2013MU03163 A IN2013MU03163 A IN 2013MU03163A
- Authority
- IN
- India
- Prior art keywords
- phrase
- audio stream
- audio
- verification
- monitored
- Prior art date
Links
- 238000012795 verification Methods 0.000 abstract 2
- 238000000034 method Methods 0.000 abstract 1
Classifications
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L17/00—Speaker identification or verification techniques
- G10L17/22—Interactive procedures; Man-machine interfaces
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/08—Speech classification or search
- G10L2015/088—Word spotting
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/221—Announcement of recognition results
Landscapes
- Engineering & Computer Science (AREA)
- Computational Linguistics (AREA)
- Health & Medical Sciences (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Human Computer Interaction (AREA)
- Physics & Mathematics (AREA)
- Acoustics & Sound (AREA)
- Multimedia (AREA)
- Telephonic Communication Services (AREA)
- Electrically Operated Instructional Devices (AREA)
- Indexing, Searching, Synchronizing, And The Amount Of Synchronization Travel Of Record Carriers (AREA)
- Signal Processing For Digital Recording And Reproducing (AREA)
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US13/646,303 US10229676B2 (en) | 2012-10-05 | 2012-10-05 | Phrase spotting systems and methods |
Publications (1)
Publication Number | Publication Date |
---|---|
IN2013MU03163A true IN2013MU03163A (ru) | 2015-07-10 |
Family
ID=49293546
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
IN3163MU2013 IN2013MU03163A (ru) | 2012-10-05 | 2013-10-04 |
Country Status (5)
Country | Link |
---|---|
US (1) | US10229676B2 (ru) |
EP (1) | EP2717258B1 (ru) |
CN (1) | CN103714813B (ru) |
IN (1) | IN2013MU03163A (ru) |
PH (1) | PH12013000294A1 (ru) |
Families Citing this family (28)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US10469623B2 (en) | 2012-01-26 | 2019-11-05 | ZOOM International a.s. | Phrase labeling within spoken audio recordings |
US9307084B1 (en) | 2013-04-11 | 2016-04-05 | Noble Systems Corporation | Protecting sensitive information provided by a party to a contact center |
US9225833B1 (en) | 2013-07-24 | 2015-12-29 | Noble Systems Corporation | Management system for using speech analytics to enhance contact center agent conformance |
US9456083B1 (en) | 2013-11-06 | 2016-09-27 | Noble Systems Corporation | Configuring contact center components for real time speech analytics |
US9779760B1 (en) | 2013-11-15 | 2017-10-03 | Noble Systems Corporation | Architecture for processing real time event notifications from a speech analytics system |
US9407758B1 (en) | 2013-04-11 | 2016-08-02 | Noble Systems Corporation | Using a speech analytics system to control a secure audio bridge during a payment transaction |
US9602665B1 (en) | 2013-07-24 | 2017-03-21 | Noble Systems Corporation | Functions and associated communication capabilities for a speech analytics component to support agent compliance in a call center |
US9674357B1 (en) | 2013-07-24 | 2017-06-06 | Noble Systems Corporation | Using a speech analytics system to control whisper audio |
US9191508B1 (en) | 2013-11-06 | 2015-11-17 | Noble Systems Corporation | Using a speech analytics system to offer callbacks |
US9154623B1 (en) | 2013-11-25 | 2015-10-06 | Noble Systems Corporation | Using a speech analytics system to control recording contact center calls in various contexts |
US9014364B1 (en) | 2014-03-31 | 2015-04-21 | Noble Systems Corporation | Contact center speech analytics system having multiple speech analytics engines |
US9544438B1 (en) | 2015-06-18 | 2017-01-10 | Noble Systems Corporation | Compliance management of recorded audio using speech analytics |
US9635166B1 (en) * | 2015-09-01 | 2017-04-25 | West Corporation | Workflow management and corresponding integrated notification processing platform |
CN107016999B (zh) * | 2015-10-16 | 2022-06-14 | 谷歌有限责任公司 | 热词识别 |
US9972313B2 (en) * | 2016-03-01 | 2018-05-15 | Intel Corporation | Intermediate scoring and rejection loopback for improved key phrase detection |
US10438584B2 (en) | 2017-04-07 | 2019-10-08 | Google Llc | Multi-user virtual assistant for verbal device control |
US10021245B1 (en) | 2017-05-01 | 2018-07-10 | Noble Systems Corportion | Aural communication status indications provided to an agent in a contact center |
KR101949497B1 (ko) * | 2017-05-02 | 2019-02-18 | 네이버 주식회사 | 사용자 발화의 표현법을 파악하여 기기의 동작이나 컨텐츠 제공 범위를 조정하여 제공하는 사용자 명령 처리 방법 및 시스템 |
US10628570B2 (en) * | 2017-05-15 | 2020-04-21 | Fmr Llc | Protection of data in a zero user interface environment |
US10482878B2 (en) | 2017-11-29 | 2019-11-19 | Nuance Communications, Inc. | System and method for speech enhancement in multisource environments |
US10157611B1 (en) * | 2017-11-29 | 2018-12-18 | Nuance Communications, Inc. | System and method for speech enhancement in multisource environments |
US10971160B2 (en) * | 2018-11-13 | 2021-04-06 | Comcast Cable Communications, Llc | Methods and systems for determining a wake word |
US11183186B2 (en) * | 2019-01-16 | 2021-11-23 | International Business Machines Corporation | Operating a voice response system |
US11556696B2 (en) * | 2021-03-15 | 2023-01-17 | Avaya Management L.P. | Systems and methods for processing and displaying messages in digital communications |
US20220293098A1 (en) * | 2021-03-15 | 2022-09-15 | Lenovo (Singapore) Pte. Ltd. | Dialect correction and training |
US11425252B1 (en) * | 2021-05-11 | 2022-08-23 | 8X8, Inc. | Unified communications call routing and decision based on integrated analytics-driven database and aggregated data |
US20230230588A1 (en) * | 2022-01-20 | 2023-07-20 | Zoom Video Communications, Inc. | Extracting filler words and phrases from a communication session |
US12026199B1 (en) * | 2022-03-09 | 2024-07-02 | Amazon Technologies, Inc. | Generating description pages for media entities |
Family Cites Families (24)
Publication number | Priority date | Publication date | Assignee | Title |
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US5774841A (en) | 1995-09-20 | 1998-06-30 | The United States Of America As Represented By The Adminstrator Of The National Aeronautics And Space Administration | Real-time reconfigurable adaptive speech recognition command and control apparatus and method |
US6370563B2 (en) * | 1996-09-30 | 2002-04-09 | Fujitsu Limited | Chat system terminal device therefor display method of chat system and recording medium |
US6374221B1 (en) * | 1999-06-22 | 2002-04-16 | Lucent Technologies Inc. | Automatic retraining of a speech recognizer while using reliable transcripts |
EP1190413A2 (de) | 1999-06-24 | 2002-03-27 | Siemens Aktiengesellschaft | Verfahren und vorrichtung zur spracherkennung |
US6535850B1 (en) * | 2000-03-09 | 2003-03-18 | Conexant Systems, Inc. | Smart training and smart scoring in SD speech recognition system with user defined vocabulary |
US7219058B1 (en) * | 2000-10-13 | 2007-05-15 | At&T Corp. | System and method for processing speech recognition results |
DE60008893T2 (de) * | 2000-12-14 | 2004-09-09 | Telefonaktiebolaget L M Ericsson (Publ) | Sprachgesteuertes tragbares Endgerät |
US20020178004A1 (en) | 2001-05-23 | 2002-11-28 | Chienchung Chang | Method and apparatus for voice recognition |
EP1262954A1 (en) * | 2001-05-30 | 2002-12-04 | Telefonaktiebolaget L M Ericsson (Publ) | Method and apparatus for verbal entry of digits or commands |
DE10251112A1 (de) * | 2002-11-02 | 2004-05-19 | Philips Intellectual Property & Standards Gmbh | Verfahren und System zur Spracherkennung |
US7904296B2 (en) * | 2003-07-23 | 2011-03-08 | Nexidia Inc. | Spoken word spotting queries |
KR20120038000A (ko) * | 2004-01-20 | 2012-04-20 | 코닌클리케 필립스 일렉트로닉스 엔.브이. | 대화의 주제를 결정하고 관련 콘텐트를 획득 및 제시하는 방법 및 시스템 |
JP2005215726A (ja) | 2004-01-27 | 2005-08-11 | Advanced Media Inc | 話者に対する情報提示システム及びプログラム |
US8694317B2 (en) | 2005-02-05 | 2014-04-08 | Aurix Limited | Methods and apparatus relating to searching of spoken audio data |
US8249873B2 (en) | 2005-08-12 | 2012-08-21 | Avaya Inc. | Tonal correction of speech |
US20070050188A1 (en) | 2005-08-26 | 2007-03-01 | Avaya Technology Corp. | Tone contour transformation of speech |
US7756708B2 (en) * | 2006-04-03 | 2010-07-13 | Google Inc. | Automatic language model update |
CN101154379B (zh) | 2006-09-27 | 2011-11-23 | 夏普株式会社 | 定位语音中的关键词的方法和设备以及语音识别系统 |
WO2008066836A1 (en) | 2006-11-28 | 2008-06-05 | Treyex Llc | Method and apparatus for translating speech during a call |
US8620658B2 (en) * | 2007-04-16 | 2013-12-31 | Sony Corporation | Voice chat system, information processing apparatus, speech recognition method, keyword data electrode detection method, and program for speech recognition |
US20100100377A1 (en) * | 2008-10-10 | 2010-04-22 | Shreedhar Madhavapeddi | Generating and processing forms for receiving speech data |
US8423363B2 (en) * | 2009-01-13 | 2013-04-16 | CRIM (Centre de Recherche Informatique de Montréal) | Identifying keyword occurrences in audio data |
CN102194454B (zh) | 2010-03-05 | 2012-11-28 | 富士通株式会社 | 用于检测连续语音中的关键词的设备和方法 |
CN102316227B (zh) | 2010-07-06 | 2014-06-04 | 宏碁股份有限公司 | 语音通话过程中数据处理方法 |
-
2012
- 2012-10-05 US US13/646,303 patent/US10229676B2/en active Active
-
2013
- 2013-10-01 PH PH12013000294A patent/PH12013000294A1/en unknown
- 2013-10-04 IN IN3163MU2013 patent/IN2013MU03163A/en unknown
- 2013-10-04 EP EP13187351.5A patent/EP2717258B1/en active Active
- 2013-10-08 CN CN201310462805.3A patent/CN103714813B/zh active Active
Also Published As
Publication number | Publication date |
---|---|
PH12013000294A1 (en) | 2015-04-20 |
US20140100848A1 (en) | 2014-04-10 |
US10229676B2 (en) | 2019-03-12 |
CN103714813B (zh) | 2017-09-19 |
EP2717258B1 (en) | 2017-05-10 |
EP2717258A1 (en) | 2014-04-09 |
CN103714813A (zh) | 2014-04-09 |
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