HK1208929A1 - Auto answer method and device - Google Patents

Auto answer method and device

Info

Publication number
HK1208929A1
HK1208929A1 HK15109488.3A HK15109488A HK1208929A1 HK 1208929 A1 HK1208929 A1 HK 1208929A1 HK 15109488 A HK15109488 A HK 15109488A HK 1208929 A1 HK1208929 A1 HK 1208929A1
Authority
HK
Hong Kong
Prior art keywords
answer method
auto answer
auto
answer
Prior art date
Application number
HK15109488.3A
Other languages
Chinese (zh)
Inventor
Pengfei Tang
Jie Li
Zhi Wang
Huan Luo
Original Assignee
Beijing Jingdong Shangke Information Technology Co Ltd
Beijing Jingdong Century Trading Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Beijing Jingdong Shangke Information Technology Co Ltd, Beijing Jingdong Century Trading Co Ltd filed Critical Beijing Jingdong Shangke Information Technology Co Ltd
Publication of HK1208929A1 publication Critical patent/HK1208929A1/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90—Details of database functions independent of the retrieved data types
    • G06F16/95—Retrieval from the web
    • G06F16/953—Querying, e.g. by the use of web search engines
    • G06F16/9535—Search customisation based on user profiles and personalisation
HK15109488.3A 2015-03-18 2015-09-25 Auto answer method and device HK1208929A1 (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201510118733.XA CN104731895B (en) 2015-03-18 2015-03-18 The method and apparatus of automatic-answering back device

Publications (1)

Publication Number Publication Date
HK1208929A1 true HK1208929A1 (en) 2016-03-18

Family

ID=53455782

Family Applications (1)

Application Number Title Priority Date Filing Date
HK15109488.3A HK1208929A1 (en) 2015-03-18 2015-09-25 Auto answer method and device

Country Status (2)

Country Link
CN (1) CN104731895B (en)
HK (1) HK1208929A1 (en)

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CN109245995B (en) * 2015-12-30 2021-04-23 上海智臻智能网络科技股份有限公司 Robot customer service and customer service system
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CN106293348B (en) * 2016-08-16 2020-02-18 东软集团股份有限公司 Information interaction method and device applied to new media
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CN106919660A (en) * 2017-02-09 2017-07-04 厦门快商通科技股份有限公司 The clothes customer service intelligent Service method and system of knowledge based graphical spectrum technology
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CN107688614B (en) * 2017-08-04 2018-08-10 平安科技（深圳）有限公司 It is intended to acquisition methods, electronic device and computer readable storage medium
CN107704521A (en) * 2017-09-07 2018-02-16 北京零秒科技有限公司 A kind of question and answer processing server, client and implementation method
CN110019703B (en) * 2017-09-21 2022-09-30 阿里巴巴集团控股有限公司 Data marking method and device and intelligent question-answering method and system
CN107807960B (en) * 2017-09-30 2020-05-12 平安科技（深圳）有限公司 Intelligent customer service method, electronic device and computer readable storage medium
CN108153876B (en) * 2017-12-26 2021-07-23 爱因互动科技发展（北京）有限公司 Intelligent question and answer method and system
CN108133030A (en) * 2017-12-29 2018-06-08 北京物灵智能科技有限公司 A kind of realization method and system for painting this question and answer
CN108874915A (en) * 2018-05-30 2018-11-23 苏州思必驰信息科技有限公司 Method of Knowledge Organization, system, electronic equipment and storage medium
CN110705926A (en) * 2018-07-09 2020-01-17 菜鸟智能物流控股有限公司 Method, device and system for acquiring logistics object distribution information
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CN109033342B (en) * 2018-07-24 2023-01-31 北京京东尚科信息技术有限公司 Service providing method and device applied to service system and service model
CN109241252A (en) * 2018-07-27 2019-01-18 北京小米移动软件有限公司 Consulting replies method, apparatus, electronic equipment and storage medium
CN109189902B (en) * 2018-08-09 2020-10-16 珠海格力电器股份有限公司 Method and device for automatically answering consultation
CN109145100A (en) * 2018-08-24 2019-01-04 深圳追科技有限公司 A kind of the Task customer service robot system and its working method of customizable process
CN109145118B (en) * 2018-09-06 2021-01-26 北京京东尚科信息技术有限公司 Information management method and device
CN109299320B (en) * 2018-10-30 2020-09-25 上海智臻智能网络科技股份有限公司 Information interaction method and device, computer equipment and storage medium
CN109492081B (en) * 2018-10-30 2022-05-27 上海智臻智能网络科技股份有限公司 Text information searching and information interaction method, device, equipment and storage medium
CN109783622A (en) * 2018-12-20 2019-05-21 出门问问信息科技有限公司 One kind determining problem answers method, apparatus and electronic equipment based on Question Classification
CN109710739B (en) * 2018-12-24 2020-12-18 联想(北京)有限公司 Information processing method and device and storage medium
CN109829041B (en) * 2018-12-25 2021-06-29 出门问问信息科技有限公司 Question processing method and device, computer equipment and computer readable storage medium
CN109767818A (en) * 2018-12-27 2019-05-17 厦门快商通信息技术有限公司 A kind of customization medical treatment is answerred questions interrogation guidance system
CN109739970B (en) * 2018-12-29 2021-07-16 联想(北京)有限公司 Information processing method and device and electronic equipment
CN111506711A (en) * 2019-01-14 2020-08-07 北京京东尚科信息技术有限公司 Intelligent customer service response method and device
CN110012176B (en) * 2019-03-07 2021-03-16 创新先进技术有限公司 Method and device for realizing intelligent customer service
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Publication number Publication date
CN104731895B (en) 2018-09-18
CN104731895A (en) 2015-06-24

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