GB8710658D0 - Monitoring apparatus - Google Patents

Monitoring apparatus

Info

Publication number
GB8710658D0
GB8710658D0 GB878710658A GB8710658A GB8710658D0 GB 8710658 D0 GB8710658 D0 GB 8710658D0 GB 878710658 A GB878710658 A GB 878710658A GB 8710658 A GB8710658 A GB 8710658A GB 8710658 D0 GB8710658 D0 GB 8710658D0
Authority
GB
United Kingdom
Prior art keywords
monitoring apparatus
monitoring
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
GB878710658A
Other versions
GB2204463A (en
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
CALLSCAN Ltd
Original Assignee
CALLSCAN Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by CALLSCAN Ltd filed Critical CALLSCAN Ltd
Priority to GB08710658A priority Critical patent/GB2204463A/en
Publication of GB8710658D0 publication Critical patent/GB8710658D0/en
Publication of GB2204463A publication Critical patent/GB2204463A/en
Withdrawn legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/2218—Call detail recording
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/523—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing with call distribution or queueing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/58—Arrangements providing connection between main exchange and sub-exchange or satellite
    • H04Q3/62—Arrangements providing connection between main exchange and sub-exchange or satellite for connecting to private branch exchanges
    • H04Q3/625—Arrangements in the private branch exchange
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Physics & Mathematics (AREA)
  • Astronomy & Astrophysics (AREA)
  • General Physics & Mathematics (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Telephonic Communication Services (AREA)
GB08710658A 1987-05-06 1987-05-06 Monitoring apparatus for private branch exchange Withdrawn GB2204463A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
GB08710658A GB2204463A (en) 1987-05-06 1987-05-06 Monitoring apparatus for private branch exchange

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
GB08710658A GB2204463A (en) 1987-05-06 1987-05-06 Monitoring apparatus for private branch exchange

Publications (2)

Publication Number Publication Date
GB8710658D0 true GB8710658D0 (en) 1987-06-10
GB2204463A GB2204463A (en) 1988-11-09

Family

ID=10616872

Family Applications (1)

Application Number Title Priority Date Filing Date
GB08710658A Withdrawn GB2204463A (en) 1987-05-06 1987-05-06 Monitoring apparatus for private branch exchange

Country Status (1)

Country Link
GB (1) GB2204463A (en)

Families Citing this family (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2659515A1 (en) * 1990-03-06 1991-09-13 Trouvilliez Bernard TELEPHONE WAITING MANAGEMENT APPARATUS.
US5214688A (en) * 1990-06-05 1993-05-25 Inventions, Inc. Method and apparatus for dynamic and interdependent processing of inbound calls and outbound calls
GB2257869A (en) * 1991-07-17 1993-01-20 British Telecomm Telephone call answering evaluation
CA2093043C (en) * 1992-06-30 1997-04-08 Eugene Gerber Telephone usage monitoring arrangement
GB2273420B (en) * 1992-12-08 1997-07-30 Boon Chen Lim Telephone for storing particulars of outgoing calls and/or special service codes
CN1069475C (en) * 1992-12-08 2001-08-08 林文震 Telephone with storage of calling detail material and/or special service codes
CA2231104C (en) * 1995-09-18 2001-03-13 British Telecommunications Public Limited Company Call patterns in a communications network
GB0501939D0 (en) * 2005-01-29 2005-03-09 Retell Holdings Ltd A telephone system

Family Cites Families (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4510351A (en) * 1982-10-28 1985-04-09 At&T Bell Laboratories ACD Management information system

Also Published As

Publication number Publication date
GB2204463A (en) 1988-11-09

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Legal Events

Date Code Title Description
WAP Application withdrawn, taken to be withdrawn or refused ** after publication under section 16(1)