GB2546583A

GB2546583A - Automated delivery device and handling method

Info

Publication number: GB2546583A
Application number: GB1619614.9A
Authority: GB
Inventors: Clarke Paul; John Ingram-Tedd Andrew
Original assignee: Ocado Innovation Ltd
Current assignee: Ocado Innovation Ltd
Priority date: 2015-11-20
Filing date: 2016-11-21
Publication date: 2017-07-26
Also published as: EP3378018A1; WO2017085316A1; US20180336512A1; WO2017085320A1; GB2546585A; GB201619625D0; EP3378019A1; US20210201619A1; GB2544657A; EP3378020A1; US11276030B2; GB201619614D0; US20180330313A1; WO2017085314A1; GB2546583A8; GB201619621D0

Abstract

An autonomous delivery vehicle 1, 100 comprises storage compartment(s) suitable for receiving delivery container(s), attaching means 114 for releasably securing the delivery container(s) in or to the storage compartment(s), and means for releasing the attaching means from a position remote to the vehicle, enabling the container(s) to be dispensed from the vehicle in the absence of a user. The vehicle may comprise means for identifying a dispensing location (e.g. GPS), means for dispensing the carried payload to a storage area which is releasably secured by locking means. The vehicle body may be propelled under remote control using motorised rolling means, e.g. wheels (5, figure 1b), tracks (25, figure 5) or set of wheels for climbing stairs (35, figures 6a, 6b). Alternatively, the vehicle may be a quadcopter UAV or an airborne drone platform (100, figure 7a) comprising ducted rotor fans (112). A delivery method is also disclosed, comprising loading orders (e.g. parcels, food or grocery payload) into container(s), loading container(s) into storage compartment(s) in an autonomous delivery vehicle, dispatching the vehicle to a delivery site, automatically dispensing the container(s) and returning the vehicle to a delivery hub.

Description

AUTOMATED DELIVERY DEVICE AND HANDLING METHOD

The present invention relates to an autonomous delivery vehicle and delivery method which enables deliveries to be completed at locations and times when recipients are not available to receive an order.

This application claims priority from UK Patent Application Nos. GB1520522.2 filed on 20th November 2015, GB1601294.0 filed on 25th January 2016 and GB1603419.1 and GB1603420.9 filed on 26th February 2016, the entire contents of which are hereby incorporated by reference.

Small autonomous delivery vehicles which can carry a single delivery to a customer’s front door are known. Such known vehicles are generally autonomous, electric vehicles. The vehicles are quiet and can travel at pedestrian speeds for short distances for between 5 and 30 minutes to deliver small loads, for example groceries, to at least one customer. The vehicle may be fitted with several cameras and may be in continuous communication via the internet with a remotely located operator. The vehicle is substantially self-driving however in particularly difficult situations the remote operator may be able to override the self-driving facility as required.

When the vehicle reaches a predetermined destination if the customer is present a mobile phone may be used to open the robot and access the delivered goods.

It is a disadvantage of this prior art system as described above that a customer must be available to receive the delivered goods, and manually lift them from the vehicle’s storage compartment. For disabled or elderly or frail customers manually lifting the delivered goods from the autonomous vehicle’s storage compartment may be difficult or impossible.

Hence a need exists for a quiet autonomous delivery vehicle which can locate a delivery site and autonomously dispense the order for subsequent, easy retrieval by the customer.

According to the invention there is provided an autonomous delivery vehicle having one or more storage compartments, wherein each storage compartment is sized and shaped for receiving one or more containers wherein, in use, the autonomous delivery vehicle travels to a delivery site and automatically dispenses the one or more container in a storage area at the delivery site, the storage area being releasably secured by locking means, the vehicle comprising means for releasing the locking means thereby enabling the vehicle to dispense the container in the storage area such that the container is secured despite being unattended.

In another aspect the invention relates to a delivery method comprising: i) loading orders into one or more containers; ii) loading one or more containers into each of the one or more storage compartment in an autonomous delivery vehicle; iii) dispatching the autonomous delivery vehicle to a delivery site; iv) automatically dispensing the one or more containers from a single storage compartment to a secured location at the delivery site; v) returning the autonomous delivery vehicle to a delivery hub.

In a preferred aspect the autonomous delivery vehicle travels from the delivery site to another delivery site before returning to the delivery hub.

In this way, the present invention overcomes the problems of the prior art and provides an autonomous delivery vehicle and delivery method which can make deliveries to a desired secure location from which the customer can then retrieve the delivery at their convenience, there is no need for the customer to be present at the delivery location.

The invention will now be described with reference to the accompanying diagrammatic drawings in which

Figure 1a is a schematic perspective view of an autonomous vehicle in accordance with one form of the invention, the vehicle containing boxes or the like for delivery to a customer;

Figure 1b is a cut-away schematic view of the vehicle of Figure 1a showing one possible form of interior of the vehicle, the vehicle carrying, for example, two containers for delivery;

Figures 2a and 2b show schematic perspective views of a vehicle approaching a customer’s chosen location to perform an unattended delivery in to secure location;

Figures 2c, 2d, 2e and 2f show schematic cross sectional views of the vehicle of Figure 3, the ramp means engaging with secure unattended delivery means enabling the contents of the vehicle to be deposited to a secure location;

Figure 3a shows a number of schematic perspective views of a vehicle in accordance with a first embodiment of the invention, the vehicle comprising ramp means enabling the or each box of Figure 1 to be deposited from the vehicle to a customer’s chosen location;

Figure 3b shows a number of schematic perspective views of a vehicle in accordance with a first embodiment of the invention, the vehicle comprising alternative means for enabling the box of Figure 1 to be deposited from the vehicle to a customer’s chosen location;

Figure 4 shows a schematic perspective view of a vehicle in accordance with a further form of the invention, the vehicle comprising alternative means for depositing boxes containing customer orders from the underside of the vehicle;

Figure 5 shows a schematic perspective view of a vehicle in accordance with a further form of the invention, the vehicle comprising tracks in place of wheels; and

Figures 6a and 6b show a schematic perspective views of a vehicle in accordance with a further for of the invention, the vehicle being provided with means for climbing stairs.

Figure 7a shows a schematic perspective view of a further form of autonomous vehicle in accordance with one form of the invention, the vehicle comprising a drone platform carrying boxes or the like for delivery to a customer;

Figure 7b shows a schematic perspective view from a second direction of the autonomous vehicle of Figure 7a;

Figure 8 shows a schematic perspective view of one form of securable drop off area suitable for use by the autonomous vehicle of Figures 7a and 7b;

Figure 8a shows the securable drop off area of Figure 8 mounted on the roof of a building, the autonomous vehicle approaching the drop off to perform an unattended delivery;

Figure 9 shows a schematic perspective view of the autonomous vehicle of Figure 7 in situ in the securable drop off area of Figure 8;

Figure 9a shows a schematic perspective view of the autonomous vehicle of Figure 7 in situ in the securable drop off area of Figure 8a, on the roof of a building;

Figure 10a shows a perspective schematic view of a further form of securable drop off area for the autonomous vehicle of Figure 7, showing the autonomous vehicle in situ in the securable area;

Figure 10b shows a schematic perspective view of the securable drop off area of Figure 10a, showing one mechanism in accordance with the invention enabling the autonomous vehicle to enter the secure drop off area and deliver goods to the customer;

Figure 10c shows two securable drop off areas in situ on buildings, each drop off area being connected to a secured delivery area accessible from the interior of the building or from street level;

Figure 11 shows a schematic perspective representation of the interior of one delivery address, the securable drop off area being directly connected to the kitchen of the address by suitable chute means; and

Figure 12a shows a cut away perspective view of one form of securable drop off area showing one form of mechanism for allowing the autonomous vehicle of Figure 7 to enter and deliver an order, the order being deliverable to the interior of the building by suitable chute means; and

Figure 12b shows a cut away perspective view of another form of securable drop off area showing one form of sorting mechanism for sorting different deliveries in to different chute means.

In a first form of the invention, as shown in Figure 1 the autonomous delivery vehicle 1 comprises a vehicle body 6 mounted on wheels 5. The vehicle body 6 comprises one or more storage compartments 2.

Each compartment 2 is shaped and sized to receive items 8, said items 8 comprising goods ordered or to be delivered to a customer for example, one or two bags of groceries, a parcel or other items comprising a single customer order. The vehicle 1 further comprises ramp means 3, the ramp means 3 enabling the items 8 located in the or each compartment 2 to be automatically, and/or under remote control, deposited by the vehicle 1 at a predetermined location.

The item or items 8 for delivery are retained in a container such as a reusable or recyclable bin, crate, box, or bag or like or a holder which is placed in the storage compartment 2. It will be appreciated that the container may be any suitable form of container and is not limited to these examples. Furthermore, some items for delivery may not require containers, for example parcels shipped by online retailers in boxes need not be placed in an additional container.

It will further be appreciated that container 8 may comprise an insulated material to maintain the temperature of the contents of the container. Optionally, the container may comprise cooling means such as, by way of example only, a chilled or frozen ice-pack containing a coolant fluid. In an especially preferred embodiment the iced pack may be frozen water.

Individual orders placed by customers, or parcels for delivery are pre-loaded into containers 8 at a delivery hub. One or more containers 8 may be loaded into the or each compartment 2 of the delivery vehicle 1 at the delivery hub.

The delivery vehicle 1 then travels autonomously to the delivery location.

On reaching the delivery site the one or more compartment 2 opens automatically and dispenses the one or more containers contained therein automatically to, at, in or onto the customer’s desired location.

By way of example only the desired location may be at the customers door step or at the side of his property or behind a wall or the like in a location where the container will be substantially concealed from the view of passers-by.

As shown in Figures 2a and 2b, the delivery location may comprise a securable area within or adjacent to a customer’s property. For example, the property may be provided with a normally locked door 20 that when engaged by the flap 3 of the vehicle 1 enables the items 8 to be delivered in to a secure location. As the vehicle 1 leaves the delivery location, the door 20 locks again, thereby securing the delivery.

Alternatively in locations where additional security is required the delivery may be made into a locking, receiving box located at the customer’s desired location within the delivery site.

When the autonomous vehicle approaches the delivery box which corresponds with the order to be delivered the box is automatically unlocked and the autonomous vehicle 1 enters the delivery box dispenses the order and exits the box which is locked after the autonomous vehicle has exited.

Optionally a message may then be sent to the customer advising that the order has been delivered. The customer can then retrieve the order from the desired location at their convenience.

It will be appreciated that this gives the customer the ability to securely receive delivery items to unattended locations. This may be particularly relevant for high value items such as electronic goods or clothes or for items carrying an age limit for purchase.

Once the delivery has occurred, the one or more compartment 2 closes automatically and the autonomous delivery vehicle 1 travels to a second delivery site and repeats the process dispensing the one or more containers contained in a second compartment 2 to complete a second delivery.

Alternatively, the autonomous delivery vehicle 1 returns to the delivery hub where each of the one or more compartments 2 is reloaded with one or more containers and if necessary the vehicle 1 recharged with power.

In the example described above, the one or more compartment 2 is opened and closed by a panel or flap 3 which moves from a first closed position shown in Figure 1a to a second open position shown in Figure 1 b. In the open position the one or more container is ejected from the or each compartment 2. The one or more containers can be ejected or dispensed from the compartment 2 by way of example only by tipping the compartment so that the one or more containers roll or slide out of the compartment, or by tipping the autonomous vehicle 1 itself so that the one or more containers roll or slide out of the compartment 2.

In a preferred aspect as shown in Figure 3a, in the open position the panel or flap 3 forms a ramp which the container containing the item or items 8 slide or roll down to leave the compartment 2 which ensures the one or more containers are ejected gently to avoid damage to their contents. The flap 3 may comprise suitable conveyor means 4, for example a gravity conveyor or a powered conveyor.

Preferably the containers are rigid to protect their contents. Furthermore, the containers may comprise wheels 5 or roller means to aid rolling ejection from the container.

Alternatively or additionally, as shown in Figure 3b the one or more containers may be pushed out of the vehicle 1 by a ram or blade 16 or by a pressurised jet of air which urges the one or more containers from the compartment. By way of example only the ram or blade 16 may be moved by a motorised screw or hydraulics.

Furthermore, the containers may be suspended from a motorised screw (not shown) the rotary movement of the screw acting so as to dispense the containers from the vehicle 1.

In another embodiment of the invention, the vehicle 10 as shown in Figures 4a and 4b, comprises a base 28, part or all of which comprises a movable platform 30a, 30b that may be moved from an open position to a closed position. The one or more containers are positioned on top of the moveable platform 30. Whilst the autonomous vehicle 10 is in transit the base 28 is in the closed position, on arrival at the delivery location the platform is moved in to the open position to allow the containers to be deposited on the ground. The containers are then dispensed gently onto the ground through the opening in the base 28, or by tilting the platform 30 so that the containers roll or slide off a side off the platform.

It will be appreciated that in this embodiment, the vehicle 10 may need to be raised in order to negotiate around the deposited items 8. In this regard, and as shown in Figure 4b, the vehicle 10 may comprise raisable wheel and suspension means.

In this way even delicate or fragile items can be safely dispensed from the vehicle without risk of damage.

Figure 5 shows a further embodiment of the invention. As shown in Figure 5, the body of the vehicle 20 is mounted on track-type wheels 25 rather than conventional wheels. It will be appreciated that these tracks provide better traction and may be appropriate for more difficult surfaces that the vehicle must traverse. It will be appreciated that not all the wheels need to comprise track-type wheels, it is possible that only the front or rear wheels comprise track-type wheels. Furthermore, the wheels may comprise two sets of tracks disposed on the vehicle rather than track-type wheels replacing the four wheels on the vehicle.

Figure 6 shows a further embodiment of the invention. As shown in Figures 6a and 6b, the vehicle 30 is mounted on an alternative set of wheels 35. These wheels enable the vehicle 30 to climb stairs.

It will further be appreciated that the autonomous vehicle as described with reference to Figures 1 to 6b may be provided with the means to negotiate lifts, escalators or other conveyance means, either independently or under the control of the central delivery hub and control location.

In a second embodiment of the invention, with reference to Figures 7a to 12, the remotely controlled autonomous delivery vehicle takes the form of a drone type platform such as a quadcopter. It will be appreciated that any form of drone type platform may be envisaged such as a helicopter or a remotely controllable aircraft. Items corresponding to those in the embodiment described above will be referenced with the same reference numerals.

As shown in Figures 7a and 7b the autonomous vehicle 100 comprises a drone body driven by a motor linked to four propeller means. The drone body further comprises means for carrying a delivery container 2. As shown in Figures 7a and 7b this may comprise a box-type container secured to the underside of the drone platform by releasable attaching means 114. It will be appreciated that the embodiment shown in Figures 7a and 7b is one form of delivery container 2 only and that any suitable way of releasably securing any form of deliver container 2 to the platform may be envisaged.

Each delivery container 2 is shaped and sized to receive items 8, said items 8 comprising goods ordered or to be delivered to a customer for example, one or two bags of groceries, a parcel or other items comprising a single customer order.

The item or items 8 for delivery are retained in suitable carrying means such as a reusable or recyclable bins, crates, boxes, or bags or like or a holder which is placed in the delivery container 2. It will be appreciated that the carrying means may be any suitable form of carrying means and is not limited to these examples. Furthermore, some items for delivery may not require carrying means, for example parcels shipped by online retailers in boxes need not be placed in carrying means within a delivery container 2 but may be releasably attached directly to the body of the drone via suitable securing means.

It will further be appreciated that the delivery container 2 may comprise an insulated material (not shown) to maintain the temperature of the contents of the container. Optionally, the container may comprise cooling means such as, by way of example only, a chilled or frozen ice-pack containing a coolant fluid. In an especially preferred embodiment the iced pack may be frozen water.

Individual orders placed by customers, or parcels for delivery are pre-loaded into containers 2 at a delivery hub.

The delivery vehicle 100 then travels autonomously to the delivery location 120.

On reaching the delivery site 120 the releasable securing means on the drone 100 releases the delivery container 2 automatically to, at, in or onto the customer’s desired location.

By way of example only, one form of securable delivery location 130 in shown in Figures 8, 8a, 9 and 9a. The securable location 130 may comprise a location only accessible to the customer, for example on the roof of their delivery address. As shown in Figures 8 and 9 the location comprises a receiving box having a lid 140 moveable from a first closed position to a second open position. When the delivery drone 100 approaches the receiving box, opening means comprising suitable drive means, act so as to move the lid from the normally closed position to the open position such that the drone 100 may land and deposit the delivery container 2 secured thereto.

It will be appreciated that the drone 100 may be provided with suitable transmitter means to activate the opening means on the receiving box. Alternatively, the receiving box may be remotely openable by an operator located at the central hub from which the drone 100 departed. Furthermore, the customer may program the receiving box to open and/or close at specific times in the day to receive deliveries.

Once the drone 100 is safely located in the receiving box, which may be monitored by camera means (not shown) located within the box, the delivery container 2 is released from the body of the drone 100. The delivery container 2 remains in the receiving box and the drone 100 is remotely commanded to take off and return to the central hub to be refilled, charged and sent on a further delivery. Once the drone 100 has departed the lid 140 of the receiving box 130 moves to the closed position thereby securing the delivery container 2 until the customer wishes to access it.

Optionally a message may then be sent to the customer advising that the order has been delivered. The customer can then retrieve the order from their desired location at their convenience.

In Figures 10a, 10b and 10c an alternative form of secure delivery location 110 is shown. In this embodiment the receiving box 130 is located such that the openable portion of the receiving box comprises one of the substantially vertical sides of the box. In this way, when open, the box is not at risk of collecting water or debris to the same extent as the embodiment described with reference to Figures 7a and 7b. In the same manner described above, the openable portion of the receiving box is openable remotely either from receiving a signal from an incoming delivery drone 100 via suitable signal receiving means 150 or via a signal transmitted from the central hub.

It will be appreciated that the signal receiving means may comprise a proximity detector located on the box 130 and the drone 100.

In the embodiment of receiving box shown in Figure 10c, the interior of the receiving box 130 may be connected to the interior of the property on which it is mounted or to an associated secured delivery container 130. For example, the receiving box may be mounted on existing but unused chimney stacks on properties and chutes 155 located within the old chimney, the drone 100 landing in the receiving box above the chute 155, the delivery container 2 then being released by the drone 100 down the chute 155 to a safe location within, adjacent or accessible from the property. The chute 155 may further comprise an openable panel 160 located within the receiving box so as to only allow the delivery container 2 to be delivered in to the property, the drone 100 being provided with means for opening the panel 160 as required. The panel 160 may pivot, roll, slide or concertina in order to move from a closed position where the chute 155 is inaccessible to an open position where the chute 155 may be accessed. Again, the interior of the receiving box 130 may be monitored by camera means to ensure safe and secure delivery of the container 2 in to the chute 155.

As shown in Figures 10a, 10b and 10c, the chute 155 may comprise means to transfer the delivery container 2 from the receiving box 130 to a secured location either within the property on which it is mounted or to a secured location 170 mounted on the exterior of the property that is accessible, for example, at ground level.

Furthermore, the chute means 155 may comprise multiple chutes 155 capable of receiving multiple delivery containers 2 or parcels in separate deliveries. In the case of multiple chutes 155 as shown in Figure 11, it will be appreciated that the receiving box 130 requires means for discriminating between the deliveries and accordingly apportioning them to the correct chute 150.

One form of suitable means for achieving this is shown in Figures 12a and 12b. In this example, the receiving box 130 is provided with a sorting mechanism 180. In this example, the receiving box 130 comprises a moveable platform 190 that in use extends laterally to form a landing platform for the drone external to the receiving box 130. The landing platform comprises a substantially flat surface having a slot therein sized so as to allow a delivery container 2 to pass therethorugh. The slot is positioned within the platform 180 such that when the platform is retracted within the receiving box 130 it locates above a lift mechanism 200. The lift mechanism 200 is positioned such that when operable, it may lower any item thereon to a sorting level 210 within the receiving box 130. The sorting level 210 comprises means for directing items to the appropriate chute 155 for transmission in to the property or other secure location. It will be appreciated that in this way, chilled deliveries may be separated from parcel deliveries.

Preferably the delivery containers 2 are rigid to protect their contents. Furthermore, the containers 2 may comprise wheels 5 or roller means to aid rolling ejection from the vehicle or to assist delivery.

It will be appreciated that the autonomous vehicle in any of the embodiments described above may be provided with means for unlocking secured doors such as by electromagnetic means, coded RF means or any other remote sensing and detecting technology.

It will be appreciated that the autonomous drone delivery vehicle may drop the delivery in to a chute from where it is transferred in to a secured container or delivery box, the chute need not be secured as long as the eventual delivery container is securable.

It will be appreciated that an autonomous delivery vehicle in accordance with all forms of the invention described above, may perform a single delivery then return to the delivery hub to be reloaded and if necessary recharged. Alternatively, a single vehicle having several compartments may perform several deliveries before returning to the delivery hub.

Moreover, it will be appreciated that the one or more containers in a single compartment may be ejected to a single delivery location. However, a single order may comprise the contents of one or more compartment or for large orders, several delivery vehicles may be dispatched to the same delivery location. However, a single order may be contained in one or more adjacent compartments.

It will further be appreciated that a single autonomous vehicle can be loaded with multiple separate orders.

In accordance with further aspects of the invention, the delivery site or sites can be located using GPS. Additionally or alternatively markers may be issued to customers in advance which can be placed at the desired location within the delivery site to guide the autonomous delivery vehicle thereto.

Claims

1. An autonomous delivery vehicle having one or more storage compartments, wherein the or each storage compartment is sized and shaped for receiving one or more delivery containers wherein the vehicle further comprises attaching means for releasably securing the or each delivery container in or to at least one storage compartment, the vehicle further comprising means for releasing the attaching means from a position remote to the vehicle, thereby enabling the or each delivery container to be dispensed from the vehicle in the absence of a user.

2. An autonomous vehicle according to claim 1 in which the vehicle further comprises means for identifying a dispensing location associated with a delivery container carried by the vehicle, the vehicle comprising dispensing means for dispensing the carried delivery container in to a storage area associated with the container the storage area being releasably secured by locking means, the vehicle further comprising means for releasing the locking means thereby enabling the vehicle to dispense the container in the storage area such that the container is secured despite being unattended.

3. An autonomous delivery vehicle as claimed in claim 1 in which the vehicle further comprises a vehicle body, the vehicle body being mounted on rolling means, the rolling means being driven by motor means, the rolling means acting so as to propel the vehicle under remote control from a first location to a second location, the first location being associated with a customer order fulfilment site and the second location being associated with a customer delivery site.

4. An autonomous delivery vehicle as claimed in claim 1 or 2 wherein, the one or more compartment comprises four sides and a base wherein the base comprises one or more opening and wherein the one or more opening is releaseably closed by one or more movable panel.

5. An autonomous delivery vehicle as claimed in claim 2 wherein the moveable panels comprise two or more panels enabling access to only portions of the compartment.

6. An autonomous delivery vehicle as claimed in claim 3 wherein in the second open position the pivotable panels extend out from the compartment.

7. An autonomous delivery vehicle as claimed in claim 3 or claim 4 wherein in the second position the pivotable panels extend into the compartment.

8. An autonomous delivery vehicle as claimed in claim 1 or claim 2 wherein in the second open position the one or more panels overlap one or more of: the base and the wall.

9. An autonomous delivery vehicle as claimed in any preceding claim wherein in the closed position the one or more panels overlap one of: one or more side of the compartment, the base of the compartment, or one or more panel.

10. An autonomous delivery vehicle as claimed in any one of claims 1 to 6 wherein in the closed position the one or more panels abut one of: one or more side of the container, the base of the container, or one or more panel.

11. An autonomous delivery vehicle as claimed in any one or claims 1,2,6,7 or 8 wherein in use the one or more panels move from the first position to the second position laterally, bilaterally, or by rotation.

12. An autonomous delivery vehicle as claimed in any one or claims 1,2,6,7,8 or 9 wherein in use the size of the opening can be varied.

13. An autonomous delivery vehicle as claimed in any preceding claim wherein the contents of one or more compartment are delivered to a one or more delivery site.

14. An autonomous delivery vehicle as claimed in claims 1 to 10 wherein the one or more orders are retained in one or more container.

15. An autonomous delivery vehicle as claimed in claim 12 wherein the one or more container is located on a moveable platform which forms the base of the compartment.

16. An autonomous delivery vehicle as claimed in claim 13 wherein the platform moves between a first raised position for transit and a second lowered position for dispensing.

17. A autonomous vehicle according to claim 1 or 2 in which the vehicle comprises a remotely controllable drone platform, the drone being driven by suitable propulsion means, the propulsion means acting so as to propel the vehicle under remote control from a first location to a second location, the first location being associated with a customer order fulfilment site and the second location being associated with a customer delivery site.

18. A delivery method comprising: a. loading orders into one or more containers; b. loading one or more containers into each of the one or more storage compartment in an autonomous delivery vehicle; c. dispatching the autonomous delivery vehicle to a delivery site; d. automatically dispensing the one or more containers from a single storage compartment at the delivery site; e. returning the autonomous delivery vehicle to a delivery hub.

19. A delivery method as claimed in claim 16 wherein the autonomous delivery vehicle travels from the delivery site to another delivery site before returning to the delivery hub.

20. A delivery method according to claim 18 or 19 in which the vehicle comprises an autonomous platform mounted on rolling means.

21. A delivery vehicle according to claim 18 or 19 in which the vehicle comprises a drone platform.

22. An automated delivery device and/or handling method as hereinbefore described with reference to the accompanying diagrammatic drawings.