GB2522783B - Telephony system - Google Patents

Telephony system

Info

Publication number
GB2522783B
GB2522783B GB1501138.0A GB201501138A GB2522783B GB 2522783 B GB2522783 B GB 2522783B GB 201501138 A GB201501138 A GB 201501138A GB 2522783 B GB2522783 B GB 2522783B
Authority
GB
United Kingdom
Prior art keywords
telephony system
telephony
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
GB1501138.0A
Other versions
GB2522783A (en
GB201501138D0 (en
Inventor
Roland Irving
Daron Hutt
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
4COM PLC
Original Assignee
4COM PLC
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 4COM PLC filed Critical 4COM PLC
Priority to GB1515301.8A priority Critical patent/GB2528589B/en
Publication of GB201501138D0 publication Critical patent/GB201501138D0/en
Publication of GB2522783A publication Critical patent/GB2522783A/en
Application granted granted Critical
Publication of GB2522783B publication Critical patent/GB2522783B/en
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/4217—Managing service interactions
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42314—Systems providing special services or facilities to subscribers in private branch exchanges
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)
GB1501138.0A 2014-01-29 2015-01-23 Telephony system Active GB2522783B (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
GB1515301.8A GB2528589B (en) 2014-01-29 2015-01-23 Telephony system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
GBGB1401534.1A GB201401534D0 (en) 2014-01-29 2014-01-29 Telephony system

Publications (3)

Publication Number Publication Date
GB201501138D0 GB201501138D0 (en) 2015-03-11
GB2522783A GB2522783A (en) 2015-08-05
GB2522783B true GB2522783B (en) 2015-12-23

Family

ID=50287764

Family Applications (2)

Application Number Title Priority Date Filing Date
GBGB1401534.1A Ceased GB201401534D0 (en) 2014-01-29 2014-01-29 Telephony system
GB1501138.0A Active GB2522783B (en) 2014-01-29 2015-01-23 Telephony system

Family Applications Before (1)

Application Number Title Priority Date Filing Date
GBGB1401534.1A Ceased GB201401534D0 (en) 2014-01-29 2014-01-29 Telephony system

Country Status (1)

Country Link
GB (2) GB201401534D0 (en)

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB2540399B (en) * 2015-07-16 2021-04-21 4Com Tech Ltd Telephone set and telephone system
US20170105056A1 (en) * 2015-10-13 2017-04-13 Broadsource Group Pty Ltd Bulk telephony control system subscriber data manipulation

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
IE960353A1 (en) * 1996-05-20 1997-12-03 Philip Joseph Maguire A telecommunication system

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
IE960353A1 (en) * 1996-05-20 1997-12-03 Philip Joseph Maguire A telecommunication system

Also Published As

Publication number Publication date
GB2522783A (en) 2015-08-05
GB201401534D0 (en) 2014-03-12
GB201501138D0 (en) 2015-03-11

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Legal Events

Date Code Title Description
732E Amendments to the register in respect of changes of name or changes affecting rights (sect. 32/1977)

Free format text: REGISTERED BETWEEN 20160303 AND 20160309