GB2506327A - Method and system for verifying orders and processing return items - Google Patents
Method and system for verifying orders and processing return items Download PDFInfo
- Publication number
- GB2506327A GB2506327A GB1400813.0A GB201400813A GB2506327A GB 2506327 A GB2506327 A GB 2506327A GB 201400813 A GB201400813 A GB 201400813A GB 2506327 A GB2506327 A GB 2506327A
- Authority
- GB
- United Kingdom
- Prior art keywords
- products
- consumer
- return
- electronic device
- processing return
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Withdrawn
Links
- 238000000034 method Methods 0.000 title abstract 2
- 238000013475 authorization Methods 0.000 abstract 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
- G06Q10/083—Shipping
- G06Q10/0837—Return transactions
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
Landscapes
- Business, Economics & Management (AREA)
- Economics (AREA)
- Engineering & Computer Science (AREA)
- Marketing (AREA)
- Strategic Management (AREA)
- Theoretical Computer Science (AREA)
- General Physics & Mathematics (AREA)
- Development Economics (AREA)
- General Business, Economics & Management (AREA)
- Physics & Mathematics (AREA)
- Human Resources & Organizations (AREA)
- Quality & Reliability (AREA)
- Tourism & Hospitality (AREA)
- Operations Research (AREA)
- Accounting & Taxation (AREA)
- Entrepreneurship & Innovation (AREA)
- Finance (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
Exemplary embodiments of a method and system provide for electronic visibility of order information and/or for a return of one or more products. A label associated with one or more products can be provided to a consumer, the label having an Internet directing code thereon having an ability to be read by an electronic device. Information associated with the one or more products can be provided to the electronic device when read by the electronic device. The consumer can verify the contents of the package. An authorization for a return of at least one of the products can be automatically provided and a shipping label can be generated to a consumer for a return of the product.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US201161500660P | 2011-06-24 | 2011-06-24 | |
PCT/US2012/043800 WO2012178047A1 (en) | 2011-06-24 | 2012-06-22 | Method and system for verifying orders and processing return items |
Publications (2)
Publication Number | Publication Date |
---|---|
GB201400813D0 GB201400813D0 (en) | 2014-03-05 |
GB2506327A true GB2506327A (en) | 2014-03-26 |
Family
ID=47422973
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
GB1400813.0A Withdrawn GB2506327A (en) | 2011-06-24 | 2012-06-22 | Method and system for verifying orders and processing return items |
Country Status (3)
Country | Link |
---|---|
CA (1) | CA2840252A1 (en) |
GB (1) | GB2506327A (en) |
WO (1) | WO2012178047A1 (en) |
Families Citing this family (10)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US8918341B2 (en) * | 2013-03-06 | 2014-12-23 | United States Postal Service | System and method for international merchandise return service |
US10878369B2 (en) * | 2013-09-20 | 2020-12-29 | United Parcel Service Of America, Inc. | Methods, apparatuses and computer program products for facilitating label less returns |
US9697548B1 (en) * | 2014-02-20 | 2017-07-04 | Amazon Technologies, Inc. | Resolving item returns of an electronic marketplace |
WO2015127400A1 (en) * | 2014-02-22 | 2015-08-27 | Mena360 Dwc-Llc | System and method for logistics network utilizing mobile device location information |
CN108140159B (en) | 2015-05-04 | 2023-06-06 | 美国邮政管理局 | System and method for handling internationally distributed items |
US11144874B1 (en) | 2018-03-09 | 2021-10-12 | INMAR Rx SOLUTIONS, INC. | Product returns processing system including return address determination based upon disposition and product availability and condition and related methods |
JP6751112B2 (en) * | 2018-05-07 | 2020-09-02 | 三菱商事株式会社 | Return/return system, return/return server and return/return device |
CN112241859B (en) * | 2019-07-19 | 2024-06-18 | 北京京东振世信息技术有限公司 | Article sending method and device, article sending equipment, medium and electronic equipment |
US11803887B2 (en) * | 2019-10-02 | 2023-10-31 | Microsoft Technology Licensing, Llc | Agent selection using real environment interaction |
US20210326806A1 (en) * | 2020-04-21 | 2021-10-21 | United Parcel Service Of America, Inc. | Asset Return Technology |
Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20010027401A1 (en) * | 1999-05-31 | 2001-10-04 | Elliot Klein | Product warranty registration system and method |
US20020032613A1 (en) * | 2000-04-18 | 2002-03-14 | Buettgenbach Thomas H. | Methods and systems for the physical delivery of goods ordered through an electronic network |
US20050060165A1 (en) * | 2003-09-12 | 2005-03-17 | United Parcel Service Of America, Inc. | Return-shipping label usage |
US20050289018A1 (en) * | 2004-06-07 | 2005-12-29 | Todd Sullivan | Online personalized apparel design and sales technology with associated manufacturing and fulfillment techniques and processes |
US20060149577A1 (en) * | 2004-12-30 | 2006-07-06 | Newgistics, Inc. | System and method for the customized processing of returned merchandise |
-
2012
- 2012-06-22 GB GB1400813.0A patent/GB2506327A/en not_active Withdrawn
- 2012-06-22 WO PCT/US2012/043800 patent/WO2012178047A1/en active Application Filing
- 2012-06-22 CA CA2840252A patent/CA2840252A1/en not_active Abandoned
Patent Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20010027401A1 (en) * | 1999-05-31 | 2001-10-04 | Elliot Klein | Product warranty registration system and method |
US20020032613A1 (en) * | 2000-04-18 | 2002-03-14 | Buettgenbach Thomas H. | Methods and systems for the physical delivery of goods ordered through an electronic network |
US20050060165A1 (en) * | 2003-09-12 | 2005-03-17 | United Parcel Service Of America, Inc. | Return-shipping label usage |
US20050289018A1 (en) * | 2004-06-07 | 2005-12-29 | Todd Sullivan | Online personalized apparel design and sales technology with associated manufacturing and fulfillment techniques and processes |
US20060149577A1 (en) * | 2004-12-30 | 2006-07-06 | Newgistics, Inc. | System and method for the customized processing of returned merchandise |
Also Published As
Publication number | Publication date |
---|---|
WO2012178047A1 (en) | 2012-12-27 |
CA2840252A1 (en) | 2012-12-27 |
GB201400813D0 (en) | 2014-03-05 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
WAP | Application withdrawn, taken to be withdrawn or refused ** after publication under section 16(1) |