GB2305820B - Method and system for diagnosis and control of machines using connection and connectionless modes of communication - Google Patents

Method and system for diagnosis and control of machines using connection and connectionless modes of communication

Info

Publication number
GB2305820B
GB2305820B GB9624121A GB9624121A GB2305820B GB 2305820 B GB2305820 B GB 2305820B GB 9624121 A GB9624121 A GB 9624121A GB 9624121 A GB9624121 A GB 9624121A GB 2305820 B GB2305820 B GB 2305820B
Authority
GB
United Kingdom
Prior art keywords
communication
machine
connectionless
department
electronic mail
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
GB9624121A
Other versions
GB2305820A (en
GB9624121D0 (en
Inventor
Tetsuro Motoyama
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Ricoh Co Ltd
Original Assignee
Ricoh Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US08/463,002 external-priority patent/US5819110A/en
Application filed by Ricoh Co Ltd filed Critical Ricoh Co Ltd
Publication of GB9624121D0 publication Critical patent/GB9624121D0/en
Publication of GB2305820A publication Critical patent/GB2305820A/en
Application granted granted Critical
Publication of GB2305820B publication Critical patent/GB2305820B/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00127—Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture
    • H04N1/00281—Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a telecommunication apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, a selective call terminal
    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03G—ELECTROGRAPHY; ELECTROPHOTOGRAPHY; MAGNETOGRAPHY
    • G03G15/00—Apparatus for electrographic processes using a charge pattern
    • G03G15/50—Machine control of apparatus for electrographic processes using a charge pattern, e.g. regulating differents parts of the machine, multimode copiers, microprocessor control
    • G03G15/5075—Remote control machines, e.g. by a host
    • G03G15/5079—Remote control machines, e.g. by a host for maintenance
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00—Network architectures or network communication protocols for network security
    • H04L63/02—Network architectures or network communication protocols for network security for separating internal from external traffic, e.g. firewalls
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M11/00—Telephonic communication systems specially adapted for combination with other electrical systems
    • H04M11/002—Telephonic communication systems specially adapted for combination with other electrical systems with telemetering systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00002—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00002—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for
    • H04N1/00007—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for relating to particular apparatus or devices
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00002—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for
    • H04N1/00026—Methods therefor
    • H04N1/00029—Diagnosis, i.e. identifying a problem by comparison with a normal state
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00002—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for
    • H04N1/00071—Diagnosis, testing or measuring; Detecting, analysing or monitoring not otherwise provided for characterised by the action taken
    • H04N1/00074—Indicating or reporting
    • H04N1/00079—Indicating or reporting remotely
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00—Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00127—Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture
    • H04N1/00281—Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a telecommunication apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, a selective call terminal
    • H04N1/00312—Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a telecommunication apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, a selective call terminal with a digital transmission apparatus, e.g. a switched network of teleprinters for the distribution of text-based information, SMS or ISDN device
    • G—PHYSICS
    • G03—PHOTOGRAPHY; CINEMATOGRAPHY; ANALOGOUS TECHNIQUES USING WAVES OTHER THAN OPTICAL WAVES; ELECTROGRAPHY; HOLOGRAPHY
    • G03G—ELECTROGRAPHY; ELECTROPHOTOGRAPHY; MAGNETOGRAPHY
    • G03G2215/00—Apparatus for electrophotographic processes
    • G03G2215/00025—Machine control, e.g. regulating different parts of the machine
    • G03G2215/00109—Remote control of apparatus, e.g. by a host
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00—Network architectures or network communication protocols for network security
    • H04L63/04—Network architectures or network communication protocols for network security for providing a confidential data exchange among entities communicating through data packet networks
    • H04L63/0428—Network architectures or network communication protocols for network security for providing a confidential data exchange among entities communicating through data packet networks wherein the data content is protected, e.g. by encrypting or encapsulating the payload
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
    • H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
    • H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
    • H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
    • H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Multimedia (AREA)
  • Health & Medical Sciences (AREA)
  • Biomedical Technology (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Computer Interaction (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • Computer Hardware Design (AREA)
  • Computer Security & Cryptography (AREA)
  • Computing Systems (AREA)
  • Microelectronics & Electronic Packaging (AREA)
  • General Physics & Mathematics (AREA)
  • Facsimiles In General (AREA)
  • Information Transfer Between Computers (AREA)
  • Computer And Data Communications (AREA)

Abstract

A method and system for monitoring, controlling and diagnosing operation of a machine such as a business office machine, e.g. a facsimile machine (28), a copier (24) and/or a printer (32). When the speed of communication between the remote device (16, 18, 20, 22) and machine is not urgent, a connectionless mode of communication may be used. The preferred form of connectionless communication is an electronic mail message transmitted over the Internet. However, when a condition needs urgent action, a direct connection is used for communication such as communication via a telephone or a ISDN line. The information obtained from the machine is stored in one or more data bases within a company and information of the machine is shared between a service department, engineering and design department, manufacturing department, and marketing department. As communication over the Internet via electronic mail is not secure, the connectionless-mode messages transmitted using Internet electronic mail are encrypted.
GB9624121A 1995-06-05 1996-05-22 Method and system for diagnosis and control of machines using connection and connectionless modes of communication Expired - Lifetime GB2305820B (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US08/463,002 US5819110A (en) 1995-06-05 1995-06-05 System for determining whether connection or connectionless modes of communication should be used to transmit information between devices in accordance with priorities of events
GB9610733A GB2301980B (en) 1995-06-05 1996-05-22 Method and system for diagnosis and control of machines using connection and connectionless modes of communication

Publications (3)

Publication Number Publication Date
GB9624121D0 GB9624121D0 (en) 1997-01-08
GB2305820A GB2305820A (en) 1997-04-16
GB2305820B true GB2305820B (en) 1997-11-05

Family

ID=26309383

Family Applications (3)

Application Number Title Priority Date Filing Date
GB9624120A Expired - Lifetime GB2305819B (en) 1995-06-05 1996-05-22 Method and system for diagnosis and control of machines using connection and connectionless modes of communication
GB9624119A Expired - Lifetime GB2305818B (en) 1995-06-05 1996-05-22 Method and system for diagnosis and control of machines using connection and connectionless modes of communication
GB9624121A Expired - Lifetime GB2305820B (en) 1995-06-05 1996-05-22 Method and system for diagnosis and control of machines using connection and connectionless modes of communication

Family Applications Before (2)

Application Number Title Priority Date Filing Date
GB9624120A Expired - Lifetime GB2305819B (en) 1995-06-05 1996-05-22 Method and system for diagnosis and control of machines using connection and connectionless modes of communication
GB9624119A Expired - Lifetime GB2305818B (en) 1995-06-05 1996-05-22 Method and system for diagnosis and control of machines using connection and connectionless modes of communication

Country Status (1)

Country Link
GB (3) GB2305819B (en)

Cited By (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7937370B2 (en) 2000-09-22 2011-05-03 Axeda Corporation Retrieving data from a server
US7966418B2 (en) 2003-02-21 2011-06-21 Axeda Corporation Establishing a virtual tunnel between two computer programs
US8055758B2 (en) 2000-07-28 2011-11-08 Axeda Corporation Reporting the state of an apparatus to a remote computer
US8060886B2 (en) 2002-04-17 2011-11-15 Axeda Corporation XML scripting of SOAP commands
US8065397B2 (en) 2006-12-26 2011-11-22 Axeda Acquisition Corporation Managing configurations of distributed devices
US8108543B2 (en) 2000-09-22 2012-01-31 Axeda Corporation Retrieving data from a server
US8370479B2 (en) 2006-10-03 2013-02-05 Axeda Acquisition Corporation System and method for dynamically grouping devices based on present device conditions
US8406119B2 (en) 2001-12-20 2013-03-26 Axeda Acquisition Corporation Adaptive device-initiated polling
US8478861B2 (en) 2007-07-06 2013-07-02 Axeda Acquisition Corp. Managing distributed devices with limited connectivity

Families Citing this family (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7428575B1 (en) * 1998-11-17 2008-09-23 Ricoh Company, Ltd. Method and system for communicating with a device attached to a computer using electronic mail messages
US6285932B1 (en) * 1997-05-16 2001-09-04 Snap-On Technologies, Inc. Computerized automotive service system
US6512968B1 (en) 1997-05-16 2003-01-28 Snap-On Technologies, Inc. Computerized automotive service system
DE19725916A1 (en) * 1997-06-19 1999-01-28 Daimler Benz Ag Computer=aided diagnosis device for electronically-controlled systems in motor vehicle
DE19725915A1 (en) * 1997-06-19 1999-01-28 Daimler Benz Ag Computer-aided diagnosis apparatus for electronically controlled systems in motor vehicle
US5995601A (en) * 1998-09-30 1999-11-30 Lucent Technologies, Inc. Automatic remote meter reading system and method employing selectable line interface
GB9821265D0 (en) * 1998-10-01 1998-11-25 Wilson Robert J Data transmission system
US6487717B1 (en) * 1999-01-15 2002-11-26 Cummins, Inc. System and method for transmission of application software to an embedded vehicle computer
JP2000215018A (en) * 1999-01-22 2000-08-04 Canon Inc Data communication system and trouble handing method of data communication system
GB9907182D0 (en) 1999-03-30 1999-05-26 Koninkl Philips Electronics Nv Remote device monitoring
AU2001238583A1 (en) * 2000-02-25 2001-09-03 Home Diagnostics, Inc. Modem capable of uploading data from a meter
DE10024412A1 (en) * 2000-05-19 2001-11-29 Westfalia Separator Ind Gmbh Processes for controlling machines and information systems

Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1991011871A2 (en) * 1990-01-30 1991-08-08 Johnson Service Company Network control system and method

Patent Citations (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO1991011871A2 (en) * 1990-01-30 1991-08-08 Johnson Service Company Network control system and method

Cited By (20)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8055758B2 (en) 2000-07-28 2011-11-08 Axeda Corporation Reporting the state of an apparatus to a remote computer
US8898294B2 (en) 2000-07-28 2014-11-25 Axeda Corporation Reporting the state of an apparatus to a remote computer
US8762497B2 (en) 2000-09-22 2014-06-24 Axeda Corporation Retrieving data from a server
US8108543B2 (en) 2000-09-22 2012-01-31 Axeda Corporation Retrieving data from a server
US7937370B2 (en) 2000-09-22 2011-05-03 Axeda Corporation Retrieving data from a server
US8406119B2 (en) 2001-12-20 2013-03-26 Axeda Acquisition Corporation Adaptive device-initiated polling
US9170902B2 (en) 2001-12-20 2015-10-27 Ptc Inc. Adaptive device-initiated polling
US8752074B2 (en) 2002-04-17 2014-06-10 Axeda Corporation Scripting of soap commands
US8060886B2 (en) 2002-04-17 2011-11-15 Axeda Corporation XML scripting of SOAP commands
US9591065B2 (en) 2002-04-17 2017-03-07 Ptc Inc. Scripting of SOAP commands
US8291039B2 (en) 2003-02-21 2012-10-16 Axeda Corporation Establishing a virtual tunnel between two computer programs
US9002980B2 (en) 2003-02-21 2015-04-07 Axeda Corporation Establishing a virtual tunnel between two computer programs
US7966418B2 (en) 2003-02-21 2011-06-21 Axeda Corporation Establishing a virtual tunnel between two computer programs
US8370479B2 (en) 2006-10-03 2013-02-05 Axeda Acquisition Corporation System and method for dynamically grouping devices based on present device conditions
US8769095B2 (en) 2006-10-03 2014-07-01 Axeda Acquisition Corp. System and method for dynamically grouping devices based on present device conditions
US9491071B2 (en) 2006-10-03 2016-11-08 Ptc Inc. System and method for dynamically grouping devices based on present device conditions
US8065397B2 (en) 2006-12-26 2011-11-22 Axeda Acquisition Corporation Managing configurations of distributed devices
US8788632B2 (en) 2006-12-26 2014-07-22 Axeda Acquisition Corp. Managing configurations of distributed devices
US9491049B2 (en) 2006-12-26 2016-11-08 Ptc Inc. Managing configurations of distributed devices
US8478861B2 (en) 2007-07-06 2013-07-02 Axeda Acquisition Corp. Managing distributed devices with limited connectivity

Also Published As

Publication number Publication date
GB2305820A (en) 1997-04-16
GB2305819B (en) 1997-11-05
GB9624119D0 (en) 1997-01-08
GB2305818A (en) 1997-04-16
GB9624120D0 (en) 1997-01-08
GB2305818B (en) 1997-11-05
GB2305819A (en) 1997-04-16
GB9624121D0 (en) 1997-01-08

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Legal Events

Date Code Title Description
PE20 Patent expired after termination of 20 years

Expiry date: 20160521