GB2257602B - Improvements in or relating to telephone call management systems - Google Patents
Improvements in or relating to telephone call management systemsInfo
- Publication number
- GB2257602B GB2257602B GB9114865A GB9114865A GB2257602B GB 2257602 B GB2257602 B GB 2257602B GB 9114865 A GB9114865 A GB 9114865A GB 9114865 A GB9114865 A GB 9114865A GB 2257602 B GB2257602 B GB 2257602B
- Authority
- GB
- United Kingdom
- Prior art keywords
- relating
- telephone call
- management systems
- call management
- systems
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Fee Related
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/36—Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42221—Conversation recording systems
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB9114865A GB2257602B (en) | 1991-07-10 | 1991-07-10 | Improvements in or relating to telephone call management systems |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB9114865A GB2257602B (en) | 1991-07-10 | 1991-07-10 | Improvements in or relating to telephone call management systems |
Publications (3)
Publication Number | Publication Date |
---|---|
GB9114865D0 GB9114865D0 (en) | 1991-08-28 |
GB2257602A GB2257602A (en) | 1993-01-13 |
GB2257602B true GB2257602B (en) | 1995-04-19 |
Family
ID=10698106
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
GB9114865A Expired - Fee Related GB2257602B (en) | 1991-07-10 | 1991-07-10 | Improvements in or relating to telephone call management systems |
Country Status (1)
Country | Link |
---|---|
GB (1) | GB2257602B (en) |
Families Citing this family (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CA2230267C (en) * | 1995-09-04 | 2001-07-31 | British Telecommunications Public Limited Company | Transaction support apparatus |
JP3426829B2 (en) * | 1995-12-28 | 2003-07-14 | 株式会社日立コミュニケーションテクノロジー | Remote control method for dealing telephone terminal device of dealing telephone system |
-
1991
- 1991-07-10 GB GB9114865A patent/GB2257602B/en not_active Expired - Fee Related
Also Published As
Publication number | Publication date |
---|---|
GB2257602A (en) | 1993-01-13 |
GB9114865D0 (en) | 1991-08-28 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
PCNP | Patent ceased through non-payment of renewal fee |
Effective date: 19980710 |